Skip to main content

Inspection visit

Health inspection

The Beach Post-AcuteCMS #0550411 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0557 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure that one of three sampled residents (Resident 1) was treated with dignity and respect during personal care. Certified Nursing Assistant (CNA 1) used derogatory and offensive language toward Resident 1, including statements such as It smells bad and stinkyThis failure resulted in Resident 1 feeling humiliated, insulted, and emotionally distressed. The resident reported staying awake all night due to the incident on 11/29/2025.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including broken left leg, broken left wrist and generalized muscle weakness. During a review of Resident 1's History and Physical (H&P), dated 11/21/2025, the H&P indicated Resident 1 had the capacity to make decisions for herself. During a review of Resident 1's Minimum Data Set (MDS-a resident assessment tool), dated 11/26/2025, the MDS indicated Resident 1 had moderate cognitive (ability to think, understand, learn, and remember) impairment. The MDS indicated Resident 1 understood clear comprehension. The MDS indicated Resident 1 was dependent on nursing staff for toileting, showering, sitting, standing and transferring. During a review of Resident 1's Grievance Resolution Report dated 11/30/2025 at 5:57 p.m., the Grievance Resolution Report indicated that Resident 1 was interviewed regarding the incident on 11/29/2025. Resident 1 stated that CNA 1, who was assigned to her, said, It smells bad and stinky. The Grievance Resolution Report also indicated that Resident 1 felt CNA 1 and CNA 2 were in a hurry while providing personal care. The report indicated that Resident 1 was satisfied with the outcome of the investigation and with her current care. During an interview on 12/13/2025 at 12:05 p.m. with Resident 1, Resident 1 stated that on 11/29/2025, Certified Nursing Assistant (CNA 1) entered her room between 11:30 p.m. to 12:30 a.m., without saying much, then removed her soiled incontinent briefs ( a disposable absorbent garment for managing bladder or bowel leakage) and began yelling, You are trash, messy, and stinky. Resident 1 stated she had never experienced such treatment before and was shocked. Resident 1 stated CNA 1 continued making comments such as This is smelly and disgusting while cleaning her with a dry terry cloth inside her legs and genital area. Resident 1 stated she began to cry and felt humiliated, insulted, and shocked. After CNA 1 left, Resident 1 stated she stayed awake all night crying. Resident 1 stated on 11/30/2025 (the next day), CNA 2 entered her room and asked why she told CNA 1 that she had not cleaned her, which made Resident 1 cry again because she had not said anything to CNA 1. Resident 1 reported that CNA 1 later returned, apologized, and told her to forget about what happened and move on. Resident 1 stated she did not forget and reported the incident to a nurse (unknown) and the Social Worker (SW 1). Resident 1 stated SW 1 told her the facility would investigate and follow up. She stated no one ever got back to her. She stated someone later told her the investigation was final and asked her to sign a document related to the incident, which she did without reading and did not receive a copy. Resident 1 stated she also reported the incident to the Administrator and SW 1 (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 055041 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055041 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/15/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE The Beach Post-Acute 2725 Pacific Avenue Long Beach, CA 90806 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete on 12/1/2025. Resident 1 stated she filed a grievance indicating on 11/30/2025 at 5:57 p.m., the incident was reported to the charge nurse and RN supervisor. During an interview on 12/14/2025 at 12:16 p.m. with CNA 1, CNA 1 stated when he entered Resident 1's room, it smelled unpleasant. CNA 1 reported checking the resident's diaper and noted a strong odor, then told Resident 1 that she needed to be cleaned and mentioned that she smelled stinky. CNA 1 stated that Resident 1 began to cry but said she was okay. CNA 1 stated Resident 1 appeared offended by the word stinky, and he apologized for using it. CNA 1 stated he informed Licensed Vocational Nurse (LVN 1) on 11/30/2025 at 1 a.m., about the incident with Resident 1 . CNA 1 stated it was inappropriate to say Resident 1 was stinky. CNA 1 stated upon his return to work on 12/1/2025 he was told by Registered Nurse Supervisor (RNS 1) he could no longer take care of Resident 1. CNA 1 stated he was sorry for hurting Resident 1's feelings and recognized that his words caused Resident 1 distress. CNA 1 stated he offended, hurt and made Resident 1 cry with his words used and apologized. CNA 1 stated when he walked into the room the resident smelled awful, stinky and had dry poop on her. CNA 1 stated his words were inappropriate to Resident 1. During an interview conducted on 12/15/2025 at 7:21 a.m. with LVN 1, LVN 1 stated Registered Nurse Supervisor (RNS 1) informed him om 11/30/2025 at 3 p.m., that CNA 1 had commented that Resident 1 was smelly. LVN 1 stated the CNAs were advised to exercise greater caution when using language related to patients and their care. RNS 1 explained that verbal abuse occurs when hurtful or derogatory words are directed toward a resident.During an interview on 12/15/2025 at 8:07 a.m. with RNS 1, RNS 1 stated verbal abuse consists of words that can offend a resident, cause them to become upset, or lead them to think negatively.During an interview on 12/15/2025 at 8:39 a.m. with the Administrator ( ADM) the ADM stated verbal abuse consists of words that cause mental anguish or hurt the residents' feelings. Event ID: Facility ID: 055041 If continuation sheet Page 2 of 2

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0557GeneralS&S Dpotential for harm

    F557 - Respect and Dignity

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

FAQ · About this visit

Common questions about this visit

What happened during the December 15, 2025 survey of The Beach Post-Acute?

This was a inspection survey of The Beach Post-Acute on December 15, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at The Beach Post-Acute on December 15, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.