F 0626
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds
bed-hold policy.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to readmit one of three sampled residents (Resident 1), who
was transferred to a General Acute Care Hospital (GACH) for refusal of care at the facility and was deemed
appropriate to return to the facility.
This deficient practice placed the resident at risk for confusion and psychosocial harm related to the
inability to return to the facility and unnecessary, extended stay at the GACH.
Findings:
During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was
admitted to the facility on [DATE] with diagnoses including cellulitis (a skin infection that causes swelling
and redness) of the buttock and left lower limb, type two diabetes mellitus ([DM[ a disorder characterized by
difficulty in blood sugar control), and pressure ulcer (localized, pressure-related damage to the skin and/or
underlying tissue usually over a bony prominence) of the right. The admission record indicated Resident 1
was self-responsible.
During a review of Resident 1's Initial assessment dated [DATE] at 7:30 p.m., the assessment indicated
Resident 1 spoke English, was alert and oriented to person, place, and time (x3), friendly, cooperative and
had good motivation toward rehabilitation. The assessment indicated Resident 1 had multiple opened
lesions on the left lower extremity due to cellulitis and an unstageable pressure injury on the sacrum
(tailbone) area.
During a review of Resident 1's Order Summary Report, dated 10/17/2024, the Report indicated Resident 1
was admitted to the facility for skilled nursing services. The Report indicated administer Cephalexin
(medication to treat infection) 500 milligrams ([mg] a unit of measurement) three (3) times a day for 14 days
(until 10/31/2024), for cellulitis of the left lower extremity and Flagyl (medication to treat infection) 500 mg, 1
tablet every 12 hours until 10/30/2024 for cellulitis of the lower extremity. The Report indicated Resident 1
may have rehabilitation (process that helps people regain or improve physical abilities needed for daily life)
screening upon admission. The Report did not any wound care orders for Resident 1.
During a review of Resident 1's PT (Physical Therapy) Evaluation and Plan of Treatment dated, 10/18/2024,
the PT Plan of Treatment indicated resident 1 was bitten by a pit bulldog and had extensive wound to his
leg. The Plan of Treatment indicated Resident 1 did not test for ambulation (walking) due to his extensive
wound (wound healing) on left leg and its pain at the time of the evaluation. The Plan of Treatment indicated
Resident 1 required skilled PT services to increase independence with
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055045
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riviera Healthcare Center
8203 Telegraph Rd
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0626
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
gait (how resident moves), facilitate functional mobility, promote safety awareness, increase functional
activity tolerance.
During a review of Resident 1's Medication Administration Record (MAR) dated 10/2024, the MAR
indicated Resident 1 refused Flagyl 500 mg. 1 tablet by mouth and Cephalexin 500 mg. tablet by mouth on
10/17/2024. The MAR indicated Resident 1 received Flagyl as ordered on 10/18/2024 at 9:00 a.m. and
Cephalexin as ordered on 10/18/2024 at 9:00 a.m. and 1:00 p.m.
During a review of Resident 1's interdisciplinary Team Meeting ([IDT] a group of professionals from different
disciplines and specialties collaborating to provide residents with needed care) dated 10/18/2024, the IDT
indicated Resident 1 refused to be taken care of and refused wound care. The IDT indicated the importance
and benefits of compliance with care and following the physician's orders were explained to Resident 1. The
IDT did not indicate Resident 1 was assessed for reasons why he refused care or if he was provided
alternative options.
During a review of Resident 1's Change of Condition (COC), dated 10/18/2024, the COC indicated
Resident 1 was a new admit (on 10/17/2024) and refused treatment, to be touched, activities of daily living
(ADLs), wound care and wound care. The COC indicated the risks and benefits were explained to Resident
1, but resident still refused. The COC indicated Resident 1's physician was notified on 10/18/2024 at 12:50
p.m. with an order to transfer Resident 1 to GACH.
During a review of Resident 1's GACH faxed inquiry documents (clinical records supporting a resident's
readiness for hospital discharge) dated 10/22/2024, the documents indicated Resident 1 was medically
stable to be transferred back to the facility for continuation of physical therapy (PT), occupational therapy
(OT), wound care, and oral antibiotics. The documents indicated Resident 1 had agreed to go back to the
facility or any other facility if he was being treated for pain and cellulitis.
During an interview on 10/28/2024 at 1:04 p.m., with Certified Nurse Assistant (CNA) 1, CNA 1 stated,
Resident 1 was offered a shower (on 10/18/2024). Resident requested a basin of soapy water and towels
instead and preferred to do things by himself. CNA 1 stated, she assisted Resident 1 to the wheelchair.
During an interview on 10/28/2024 at 1:40 p.m., with Physical Therapist (PT) 1, PT 1 stated she completed
the PT evaluation on Resident 1 on (10/18). PT 1 stated, Resident 1 refused the walking evaluation
because of the resident's leg wound, however the resident was cooperative and perfectly okay during the
evaluation.
During an interview on 10/28/2024 at 1:50 p.m., with Treatment Nurse (LVN 3), LVN 3 stated, he assessed
Resident 1 on 10/18/2024. LVN 3 stated, Resident 1 allowed LVN 3 to look at his wounds. LVN 3 stated,
Resident 1 stated, the wounds on his legs and buttocks were much better and no one was going to do
anything about it. LVN 3 stated he did not have treatment orders for Resident 1's wound care. LVN 3 stated,
Resident 1 was not combative.
During a concurrent interview and record review on 10/28/2024 at 3:59 p.m. with the DON, Resident 1's
GACH faxed inquiry documents, dated 10/22/2024 were reviewed. The DON stated even though Resident 1
agreed to return to the facility, the facility would not take Resident 1 back because Resident 1 had refused
some care.
During a review of the facility's Facility Assessment (a complete review of internal human and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055045
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riviera Healthcare Center
8203 Telegraph Rd
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0626
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
physical resources required by the facility to care for residents competently during day to day and
emergency operations and identify the capabilities of a skilled nursing services provider), dated
10/22/2024, the facility assessment indicated its mission was to create a compassionate environment for
each person entrusted to the facility's care and to inspire hope and healing by helping those individuals
achieve their highest level of physical, emotional, and spiritual well-being. The facility assessment indicated
the facility could care for residents with diagnoses including infections, and skin wounds and pressure
ulcers. The facility assessment indicated the facility had followed mandated requirements for training,
including:
· Person-centered care- which included but not limited to person-centered care planning, education
of resident and family/resident representative about treatments and medications, documentation of resident
treatment preferences, and advance care planning.
· Resident's Care Conference and Care Plans - involving resident, Resident Representative, and
direct care staff.
· Prevention and management of pressure injury, wound management, skin care, surgical incision,
arterial, venous ulcer consultation with a specialist (dermatology, podiatry, wound etc.). The resident will not
develop pressure injury or other skin conditions unless it's unavoidable and related to the resident's medical
condition, co morbidity and risk factors.
· Behavior management. IDT will develop and implement interventions in managing resident's
behavior and to help support individuals dealing with anxiety, cognitive impairment, depression.
During a phone interview on 10/29/2024 at 3:20 p.m. with the GACH's Social Worker (GACH 1 SW), the
GACH 1 SW stated Resident 1 agreed to go back to the facility, but the facility did not provide the reasons
why the facility was not taking Resident 1 back.
During an interview on 10/29/2024 at 4 p.m. with the Director of Nursing (DON), the DON stated the facility
had beds available when the inquiry came from the GACH 1. The DON stated the facility was able to
provide wound care and therapy. The DON stated she did review the inquiry she received from the GACH
because the IDT had decided the facility was not going to take Resident 1 back. The DON stated the
moment Resident 1 refused the bed hold and refused to be in the facility, the facility would respect Resident
1's decision. The DON stated since Resident 1 did not have a bed hold and was in the facility for less than
24 hours, Resident 1 was not the facility's resident. The DON also stated there was not enough time to get
to know the resident in less than 24 hours.
During an interview on 10/30/2024 at 10:38 a.m. with the administrator (ADM), the ADM stated on
10/19/2024 the IDT decided Resident 1 will not be readmitted back to the facility because Resident 1
wanted to leave the facility.
During a concurrent interview and record review on 11/5/2024 at 1:25 p.m. with Registered Nurse (RN 1),
the IDT, dated 10/18/2024 was reviewed. RN 1 stated the IDT met with Resident 1 regarding the resident's
refusal of care and had asked why he refused care but Resident 1 kept stating no one touched him nor go
near him. RN 1 stated they did not give alternatives to Resident 1 because Resident 1 did not want
anybody and did not complain of anybody specific and he did not have any concerns about his care, just
that he did not want to be touched.
During a concurrent interview and record review on 11/5/2024 at 1:40 p.m. with the DON, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055045
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riviera Healthcare Center
8203 Telegraph Rd
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0626
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
facility's Facility Assessment, dated 10/22/2024 was reviewed. The DON stated, the facility assessment
indicated the facility could care for residents with diagnoses including infections, skin wounds, pressure
ulcers and had training for behavior management. The DON stated Resident 1's refusal of care was not
considered a behavior and the facility could not take care of a resident that was refusing everything. The
DON stated the IDT determined not to take Resident 1 back to the facility because Resident 1 did not let
the facility perform care.
During a review of the facility's Policy and Procedure (P&P) titled, admission Criteria, dated 12/2016, the
P&P indicated, Residents would be admitted to the facility as long as their nursing and medical needs could
be met by the facility. The P&P indicated examples of conditions that can be treated adequately in the
facility include, DM. The P&P indicated examples of nursing/medical needs that could be met adequately
included: medication management, limited mobility, incontinence.
During a review of the facility's P&P titled, Bed-Holds and Returns, dated 1/2024, the P&P indicated, if the
resident refused bed hold with the expectation that he or she would not return, the resident would be
formally discharged . The P&P indicated the resident would be permitted to return to an available bed in the
location of the facility that he or she previously resided. The P&P indicated, if there is no available bed, the
resident will be given option to take an available bed in another distinct part of the facility and return to the
previous distinct part when a bed becomes available.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055045
If continuation sheet
Page 4 of 4