F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to notify the primary care physician (PCP), when one of five
sampled residents (Resident 2), refused to receive wound care.
Residents Affected - Few
This failure placed Resident 2 ' s wounds at risk for delayed healing and had the potential for complications
such as severe infection, hospitalization, and death, because of the refusal.
Findings:
During a review of Resident 2 ' s admission Record, the admission Record indicated, Resident 2 was
originally admitted to the facility on [DATE] and was readmitted on [DATE]. Resident 2 ' s diagnoses
included encounter for orthopedic (a branch of medicine that focuses on injuries and diseases of the
musculoskeletal system) aftercare following surgical amputation (a surgical procedure to remove a limb or
other body part).
During a review of Resident 2 ' s Minimum Data Set ([MDS], a federally mandated resident assessment
tool) dated, 12/12/2024, the MDS indicated Resident 2 was cognitively intact (having the ability to think,
remember, and solve problems). The MDS indicated Resident 2 was dependent (helper does all the effort)
for Activities of Daily Living (ADLs) such as toileting hygiene and required substantial/maximal assistance
(helper does more than half the effort) to perform ADLs of lower body dressing and putting on/off footwear.
During a review of Resident 2 ' s Treatment Administration Record (TAR) for January 2025, the TAR
indicated the following treatment administration orders:
a. Left Below Knee Amputation (BKA) surgical: cleanse with normal saline (NS), pat dry, paint with betadine
solution, and cover with dry dressing then wrap with kerlix every day and as needed if soiled/dislodged for
21 days, start date on 1/4/2025.
b. Left BKA: cleanse with normal saline (NS), pat dry, paint with betadine solution, and cover with dry
dressing then wrap with kerlix (a type of bandage) every day and as needed if soiled/dislodged for 21 days,
started on 1/26/2025.
c. Right lower leg: cleanse with normal saline, pat dry paint with betadine solution, leave open to air every
day shift for diffuse scabs for 21 days, started on 1/26/2025.
d. Abdomen multiple scattered, discolorations: monitor for skin integrity every day every shift for 21 days,
started on 1/1/2025.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055045
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riviera Healthcare Center
8203 Telegraph Rd
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
e. Left Posterior (back) upper arm multiple scattered purplish discolorations: monitor for skin integrity every
day, every day shift for 21 days, started on 1/5/2025.
f. Perianal (located near the opening of the rectum to the body): cleanse with normal saline, pat dry, apply
zinc oxide every day shift for moisture-associated skin damage (MASD) for 21 days, started on 1/5/2025.
Residents Affected - Few
g. Perineal (area of skin between the anus and external genitalia): cleanse with normal saline, pat dry, apply
zinc oxide every day shift for MASD for 21 days, started on 1/5/2025.
During a concurrent interview and record review on 2/21/2025 at 1:27 p.m. with Licensed Vocational Nurse
(LVN) 3, Resident 2 ' s TAR for 1/2025 was reviewed. LVN 3 stated the TAR indicated Resident 2 had
refused all wound care on 1/5/2025. LVN 3 stated Resident 2 ' s physician was not of Resident 2 ' s refusal
of wound care.
During an interview on 2/21/2025 at 1:51 p.m. with the Director of Nursing (DON), the DON stated Resident
2 ' s physician should have been notified when Resident 2 refused all wound care on 1/5/2025 because it
could jeopardize Resident 2 ' s health.
During a review of facility's policy and procedure (P&P titled), Requesting, Refusing and/or Discontinuing
Care or Treatment, dated 12/2024, P&P indicated documentation pertaining to a resident ' s refusal of
treatment should include at least the date and time the practitioner was notified as well as the practitioner's
response.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055045
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riviera Healthcare Center
8203 Telegraph Rd
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to implement its policy and procedure (P&P)
titled, Isolation – Categories of Transmission Based Precautions (additional infection control
measures used for residents who may have a contagious disease), for two out of five residents (Residents
3 and 4) by failing to:
Residents Affected - Few
a. Ensure staff wore personal protective equipment ([PPE] protection equipment that includes face shields,
gloves, goggles and glasses, gowns, head covers, masks, respirators, and shoe cover to protect against
the transmission of germs through contact and droplet routes) prior to entering a contact isolation (a type of
infection control precaution used to prevent the spread of infectious diseases that are transmitted through
direct or indirect contact with the patient or their environment) room and while inside a contact isolation
room.
b. Ensure staff discarded used PPE in designated receptacles prior to exiting a contact isolation room.
These deficient practices had the potential to increase the risk of transmitting disease-causing organisms to
other residents and staff, leading to illnesses.
Findings:
a. During an observation on 2/20/2025 at 12:49 p.m., a contact isolation sign was observed outside the
door of Resident 3's room. A Certified Nursing Assistant (CNA) 1 was observed feeding Resident 3 without
wearing a gown.
During a concurrent observation and interview on 2/20/2025 at 12:54 p.m. with Licensed Vocational Nurse
(LVN) 1, LVN 1 stated CNA 1 should be wearing a gown and gloves when providing care for Resident 3, to
prevent transmitting organisms that Resident 3 has.
During a concurrent observation and interview on 2/20/2025 at 12:55 p.m. with CNA 1 outside of Resident
3's room, CNA 1 stated that the isolation sign outside Resident 3's room indicated type of PPE staff should
wear when entering the isolation room and while in the isolation room. CNA 1 stated she should have worn
an isolation gown.
During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was
admitted to the facility on [DATE] with diagnoses of acute respiratory failure ([ARF] a life-threatening
condition where there is not enough oxygen or too much carbon dioxide in the body) with hypoxia (an
insufficient amount of oxygen in the body's tissues or blood).
During a review of Resident 3's Minimum Data Set ([MDS] a federally mandated resident assessment tool),
dated 2/21/2025, the MDS indicated Resident 3 had severe cognitive impairment (problems with a person's
ability to think, learn, remember, use judgment, and make decisions).The MDS indicated Resident 3 was
dependent (helper does all of the effort) to perform Activities of Daily Living (ADL)s such as lower body
dressing and showering/bathing self.
During a review of Resident 3's Order Summary Report (a list of current doctor's orders), dated 2/19/2025,
the Order Summary Report indicated to place Resident 3 on contact isolation due for candida
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055045
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riviera Healthcare Center
8203 Telegraph Rd
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
auris ([C auris], a fungal infection that can cause serious illness).
Level of Harm - Minimal harm
or potential for actual harm
b. During a concurrent observation and interview on 2/20/2025 at 1:22 p.m., CNA 3 was observed entering
Resident 4's room without any PPE that had a contact isolation sign by the door. CNA 3 was observed
stepped out of Resident 4's room, and reentered, without the use of a PPE. CNA 3 stated she should have
put on isolation gown and gloves when in a contact isolation room.
Residents Affected - Few
During an observation on 2/20/2025 at 1:26 p.m., CNA 3 left Resident 4's room with the used isolation
gown in her hand.
During a review of Resident 4's admission Record, the admission Record indicated Resident 4 was
originally admitted to the facility on [DATE] and readmitted on [DATE] with a diagnosis of urinary tract
infection ([UTI], an infection in the bladder/urinary tract).
During a review of Resident 4's MDS dated [DATE], the MDS indicated Resident 4 had no cognitive
impairment. The MDS indicated Resident 4 was dependent to perform ADLs such as toileting hygiene and
showering/bathing self.
During a review of Resident 4's Order Summary Report, dated 2/20/2025, the Order Summary Report
indicated to place Resident 4 on contact isolation due to diagnosis of extended-spectrum beta-lactamase
([ESBL] a bacterium that is resistant to antibiotics) in the urine until 2/22/2025 at 11:59 p.m.
During an interview on 2/20/2025 at 2:00 p.m. with LVN 2, LVN 2 stated used isolation gowns should be
discarded in the resident's room prior to leaving. LVN 2 stated that CNA 3 should not have walked out of the
room with the dirty gown on her hand because Resident 4 was on isolation and the isolation gown had
been contaminated.
During an interview on 2/25/2025 at 1:51 p.m. with the Director of Nursing (DON), the DON stated that staff
should wear PPE and use proper hand washing to protect other staff and other residents. The DON
described PPE as a way to prevent the spread of infection while taking care of a resident in a contact
isolation room.
During a review of the facility's P&P titled, Isolation – Categories of Transmission Based Precautions,
dated 1/2025, the P&P indicated transmission-based precautions shall be used when caring for residents
who are documented or suspected to have communicable diseases or infections that can be transmitted to
others. The P&P indicated for contact precautions, in addition to standard precautions, gloves and
disposable gowns should be used upon entering the contact precaution room. The P&P indicated, after the
gown had been removed, to not allow clothing to contact potentially contaminated environmental surfaces
or items in the resident's room.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055045
If continuation sheet
Page 4 of 4