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Inspection visit

Health inspection

RIVIERA HEALTHCARE CENTERCMS #0550452 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0658 Ensure services provided by the nursing facility meet professional standards of quality. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to notify the primary care physician (PCP), when one of five sampled residents (Resident 2), refused to receive wound care. Residents Affected - Few This failure placed Resident 2 ' s wounds at risk for delayed healing and had the potential for complications such as severe infection, hospitalization, and death, because of the refusal. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated, Resident 2 was originally admitted to the facility on [DATE] and was readmitted on [DATE]. Resident 2 ' s diagnoses included encounter for orthopedic (a branch of medicine that focuses on injuries and diseases of the musculoskeletal system) aftercare following surgical amputation (a surgical procedure to remove a limb or other body part). During a review of Resident 2 ' s Minimum Data Set ([MDS], a federally mandated resident assessment tool) dated, 12/12/2024, the MDS indicated Resident 2 was cognitively intact (having the ability to think, remember, and solve problems). The MDS indicated Resident 2 was dependent (helper does all the effort) for Activities of Daily Living (ADLs) such as toileting hygiene and required substantial/maximal assistance (helper does more than half the effort) to perform ADLs of lower body dressing and putting on/off footwear. During a review of Resident 2 ' s Treatment Administration Record (TAR) for January 2025, the TAR indicated the following treatment administration orders: a. Left Below Knee Amputation (BKA) surgical: cleanse with normal saline (NS), pat dry, paint with betadine solution, and cover with dry dressing then wrap with kerlix every day and as needed if soiled/dislodged for 21 days, start date on 1/4/2025. b. Left BKA: cleanse with normal saline (NS), pat dry, paint with betadine solution, and cover with dry dressing then wrap with kerlix (a type of bandage) every day and as needed if soiled/dislodged for 21 days, started on 1/26/2025. c. Right lower leg: cleanse with normal saline, pat dry paint with betadine solution, leave open to air every day shift for diffuse scabs for 21 days, started on 1/26/2025. d. Abdomen multiple scattered, discolorations: monitor for skin integrity every day every shift for 21 days, started on 1/1/2025. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 055045 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055045 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/21/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Riviera Healthcare Center 8203 Telegraph Rd Pico Rivera, CA 90660 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658 Level of Harm - Minimal harm or potential for actual harm e. Left Posterior (back) upper arm multiple scattered purplish discolorations: monitor for skin integrity every day, every day shift for 21 days, started on 1/5/2025. f. Perianal (located near the opening of the rectum to the body): cleanse with normal saline, pat dry, apply zinc oxide every day shift for moisture-associated skin damage (MASD) for 21 days, started on 1/5/2025. Residents Affected - Few g. Perineal (area of skin between the anus and external genitalia): cleanse with normal saline, pat dry, apply zinc oxide every day shift for MASD for 21 days, started on 1/5/2025. During a concurrent interview and record review on 2/21/2025 at 1:27 p.m. with Licensed Vocational Nurse (LVN) 3, Resident 2 ' s TAR for 1/2025 was reviewed. LVN 3 stated the TAR indicated Resident 2 had refused all wound care on 1/5/2025. LVN 3 stated Resident 2 ' s physician was not of Resident 2 ' s refusal of wound care. During an interview on 2/21/2025 at 1:51 p.m. with the Director of Nursing (DON), the DON stated Resident 2 ' s physician should have been notified when Resident 2 refused all wound care on 1/5/2025 because it could jeopardize Resident 2 ' s health. During a review of facility's policy and procedure (P&P titled), Requesting, Refusing and/or Discontinuing Care or Treatment, dated 12/2024, P&P indicated documentation pertaining to a resident ' s refusal of treatment should include at least the date and time the practitioner was notified as well as the practitioner's response. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055045 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055045 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/21/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Riviera Healthcare Center 8203 Telegraph Rd Pico Rivera, CA 90660 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880 Provide and implement an infection prevention and control program. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Isolation – Categories of Transmission Based Precautions (additional infection control measures used for residents who may have a contagious disease), for two out of five residents (Residents 3 and 4) by failing to: Residents Affected - Few a. Ensure staff wore personal protective equipment ([PPE] protection equipment that includes face shields, gloves, goggles and glasses, gowns, head covers, masks, respirators, and shoe cover to protect against the transmission of germs through contact and droplet routes) prior to entering a contact isolation (a type of infection control precaution used to prevent the spread of infectious diseases that are transmitted through direct or indirect contact with the patient or their environment) room and while inside a contact isolation room. b. Ensure staff discarded used PPE in designated receptacles prior to exiting a contact isolation room. These deficient practices had the potential to increase the risk of transmitting disease-causing organisms to other residents and staff, leading to illnesses. Findings: a. During an observation on 2/20/2025 at 12:49 p.m., a contact isolation sign was observed outside the door of Resident 3's room. A Certified Nursing Assistant (CNA) 1 was observed feeding Resident 3 without wearing a gown. During a concurrent observation and interview on 2/20/2025 at 12:54 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated CNA 1 should be wearing a gown and gloves when providing care for Resident 3, to prevent transmitting organisms that Resident 3 has. During a concurrent observation and interview on 2/20/2025 at 12:55 p.m. with CNA 1 outside of Resident 3's room, CNA 1 stated that the isolation sign outside Resident 3's room indicated type of PPE staff should wear when entering the isolation room and while in the isolation room. CNA 1 stated she should have worn an isolation gown. During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE] with diagnoses of acute respiratory failure ([ARF] a life-threatening condition where there is not enough oxygen or too much carbon dioxide in the body) with hypoxia (an insufficient amount of oxygen in the body's tissues or blood). During a review of Resident 3's Minimum Data Set ([MDS] a federally mandated resident assessment tool), dated 2/21/2025, the MDS indicated Resident 3 had severe cognitive impairment (problems with a person's ability to think, learn, remember, use judgment, and make decisions).The MDS indicated Resident 3 was dependent (helper does all of the effort) to perform Activities of Daily Living (ADL)s such as lower body dressing and showering/bathing self. During a review of Resident 3's Order Summary Report (a list of current doctor's orders), dated 2/19/2025, the Order Summary Report indicated to place Resident 3 on contact isolation due for candida (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055045 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055045 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/21/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Riviera Healthcare Center 8203 Telegraph Rd Pico Rivera, CA 90660 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880 auris ([C auris], a fungal infection that can cause serious illness). Level of Harm - Minimal harm or potential for actual harm b. During a concurrent observation and interview on 2/20/2025 at 1:22 p.m., CNA 3 was observed entering Resident 4's room without any PPE that had a contact isolation sign by the door. CNA 3 was observed stepped out of Resident 4's room, and reentered, without the use of a PPE. CNA 3 stated she should have put on isolation gown and gloves when in a contact isolation room. Residents Affected - Few During an observation on 2/20/2025 at 1:26 p.m., CNA 3 left Resident 4's room with the used isolation gown in her hand. During a review of Resident 4's admission Record, the admission Record indicated Resident 4 was originally admitted to the facility on [DATE] and readmitted on [DATE] with a diagnosis of urinary tract infection ([UTI], an infection in the bladder/urinary tract). During a review of Resident 4's MDS dated [DATE], the MDS indicated Resident 4 had no cognitive impairment. The MDS indicated Resident 4 was dependent to perform ADLs such as toileting hygiene and showering/bathing self. During a review of Resident 4's Order Summary Report, dated 2/20/2025, the Order Summary Report indicated to place Resident 4 on contact isolation due to diagnosis of extended-spectrum beta-lactamase ([ESBL] a bacterium that is resistant to antibiotics) in the urine until 2/22/2025 at 11:59 p.m. During an interview on 2/20/2025 at 2:00 p.m. with LVN 2, LVN 2 stated used isolation gowns should be discarded in the resident's room prior to leaving. LVN 2 stated that CNA 3 should not have walked out of the room with the dirty gown on her hand because Resident 4 was on isolation and the isolation gown had been contaminated. During an interview on 2/25/2025 at 1:51 p.m. with the Director of Nursing (DON), the DON stated that staff should wear PPE and use proper hand washing to protect other staff and other residents. The DON described PPE as a way to prevent the spread of infection while taking care of a resident in a contact isolation room. During a review of the facility's P&P titled, Isolation – Categories of Transmission Based Precautions, dated 1/2025, the P&P indicated transmission-based precautions shall be used when caring for residents who are documented or suspected to have communicable diseases or infections that can be transmitted to others. The P&P indicated for contact precautions, in addition to standard precautions, gloves and disposable gowns should be used upon entering the contact precaution room. The P&P indicated, after the gown had been removed, to not allow clothing to contact potentially contaminated environmental surfaces or items in the resident's room. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055045 If continuation sheet Page 4 of 4

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Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0658GeneralS&S Dpotential for harm

    F658 - Comprehensive Care Plans

    Ensure services provided by the nursing facility meet professional standards of quality.

  • 0880GeneralS&S Dpotential for harm

    F880 - Infection Control

    Provide and implement an infection prevention and control program.

FAQ · About this visit

Common questions about this visit

What happened during the February 21, 2025 survey of RIVIERA HEALTHCARE CENTER?

This was a inspection survey of RIVIERA HEALTHCARE CENTER on February 21, 2025. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at RIVIERA HEALTHCARE CENTER on February 21, 2025?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Ensure services provided by the nursing facility meet professional standards of quality."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.