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Inspection visit

Health inspection

RIVIERA HEALTHCARE CENTERCMS #0550451 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) wore a cranial helmet (prescribed to residents to protect the head after undergoing a craniotomy [surgery that removes a portion of bone from the skull]) as ordered by the physician. Residents Affected - Few This failure placed Resident 1 at risk for injuries, delayed healing and dehiscence (partial or complete separation of the edges of the resident's surgical incision). Findings: During an observation on 6/12/2025 at 7:40 a.m. in Resident 1's room, Resident 1 was observed without a cranial helmet on. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted on [DATE] with diagnoses including intracerebral hemorrhage (bleeding into the brain tissue), person injured in motor vehicle accident (MVA), traumatic brain injury (TBI- a disruption in the normal function of the brain that can be caused by a bump, blow, or jolt to the head), epilepsy (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness), and psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality). During a review of Resident 1's Physician Orders dated 5/5/2025, the Physician Orders indicated Resident 1 was ordered to always wear a cranial helmet, except during shower times. During a review of Resident 1's Care plan related to Resident 1's alteration in neurological status due to intracerebral hemorrhage, post motor vehicle accident dated 5/5/2025, the Care plan nursing interventions indicated to ensure Resident 1 had his cranial helmet on at all times except during shower times. During a review of Resident 1's History and Physical (H&P) dated 5/6/2025, the H&P indicated Resident 1 had fluctuating capacity to understand and make decisions. The H&P indicated Resident 1 had a history of craniotomy with a surgical wound and staples (surgical closure device) on his head. During a review of Resident 1's Progress Note dated 5/6/2025, the Progress Note indicated Resident 1 was admitted with a surgical incision on the left side of the head measuring 32 centimeters (cm- metric unit of measurement, measures length), by 0.3 cm with 67 staples in place. During a review of Resident 1's Minimum Data Set (MDS – a resident assessment tool) dated (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 055045 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055045 B. Wing A. Building (X3) DATE SURVEY COMPLETED 06/12/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Riviera Healthcare Center 8203 Telegraph Rd Pico Rivera, CA 90660 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few 5/10/2025, the MDS indicated Resident 1 had severe cognitive (ability to think and reason) impairment, exhibited behavioral symptoms (i.e. hitting or scratching self, disrobing, or verbal symptoms like disruptive sounds). The MDS indicated Resident 1 was dependent (staff does all the effort, resident does none of the effort) for activities of daily living such as dressing above the waist and personal hygiene. During a review of Resident 1's Change of Condition (COC) dated 5/20/2025, the COC indicated Resident 1's surgical incision on his head had drainage and redness. The COC indicated Resident 1 had episodes of picking on his surgical site with his hands. The COC indicated Resident 1's physician ordered to administer Doxycycline (an antibiotic [medicine that stop or prevent infection]) 100 milligrams (mg- metric unit of measurement, used for medication dosage and/or amount) for dehiscence on the left side of the head surgical site. During a concurrent observation and interview on 6/12/2025 at 7:50 a.m. with Certified Nursing Assistant (CNA 1) in Resident 1's room, Resident 1 was not wearing a cranial helmet. CNA 1 stated Resident 1 should be wearing a helmet at all times when not showering. CNA 1 stated he did not know where Resident 1's helmet was located and did not know how long Resident 1 was not wearing his helmet. During a concurrent observation and interview on 6/12/2025 at 8:10 a.m. with Licensed Vocational Nurse (LVN) 4, in Resident 1's room, Resident 1 was observed not wearing a cranial helmet. LVN 4 was unable to locate Resident 1's cranial helmet. LVN 4 stated all nursing staff were responsible for ensuring Resident 1 kept his helmet on. During an interview on 6/12/2025 at 1:15 p.m. with LVN 4, LVN 4 stated Resident 1's cranial helmet protected Resident 1's skull and surgical incision. LVN 4 stated Resident 1's flailing behavior, cognitive impairment, surgical history of craniotomy, and medical history of TBI placed the resident at risk of head and brain injuries. LVN 4 stated Resident 1 needed to always wear his cranial helmet when not showering to prevent head and brain injuries. During a concurrent interview and record review on 6/12/2025 at 2:21 p.m. with Registered Nurse (RN 1), Resident 1's COC dated 5/20/2025, and Progress Notes dated 5/23/2025 were reviewed. RN 1 stated the COC indicated Resident 1 removed his helmet and scratched the surgical wound on his left scalp, which caused the wound to dehisce. RN 1 stated Resident 1 required antibiotics and wound care to prevent infection. RN 1 stated all nurses must ensure Resident 1 is wearing his helmet and should never leave Resident 1 alone without his cranial helmet. RN 1 stated the Progress Note indicated facility staff were unable to contact MD 2 after Resident 1's appointment to update Resident 1's orders and plan of care. RN 1 stated the Progress Notes did not indicate any follow up with MD 2 within the past 20 days, from 5/23/2025 to 6/12/2025. RN 1 stated Resident 1 was at risk of delayed care and inappropriate orders due to the facility's lack of communication. During a concurrent interview on 6/13/2025 at 11:15 a.m., with Resident 1's Physician (MD 1), MD 1 stated Resident 1's surgical wound needed to always be offloaded (reducing or removing pressure on the wound site to promote healing) and protected by the cranial helmet to decrease the probability of the wound dehiscing. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055045 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0684GeneralS&S Dpotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

FAQ · About this visit

Common questions about this visit

What happened during the June 12, 2025 survey of RIVIERA HEALTHCARE CENTER?

This was a inspection survey of RIVIERA HEALTHCARE CENTER on June 12, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at RIVIERA HEALTHCARE CENTER on June 12, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.