F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of three sampled residents
(Resident 1) wore a cranial helmet (prescribed to residents to protect the head after undergoing a
craniotomy [surgery that removes a portion of bone from the skull]) as ordered by the physician.
Residents Affected - Few
This failure placed Resident 1 at risk for injuries, delayed healing and dehiscence (partial or complete
separation of the edges of the resident's surgical incision).
Findings:
During an observation on 6/12/2025 at 7:40 a.m. in Resident 1's room, Resident 1 was observed without a
cranial helmet on.
During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was
admitted on [DATE] with diagnoses including intracerebral hemorrhage (bleeding into the brain tissue),
person injured in motor vehicle accident (MVA), traumatic brain injury (TBI- a disruption in the normal
function of the brain that can be caused by a bump, blow, or jolt to the head), epilepsy (a sudden,
uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss
of consciousness), and psychosis (a severe mental condition in which thought, and emotions are so
affected that contact is lost with reality).
During a review of Resident 1's Physician Orders dated 5/5/2025, the Physician Orders indicated Resident
1 was ordered to always wear a cranial helmet, except during shower times.
During a review of Resident 1's Care plan related to Resident 1's alteration in neurological status due to
intracerebral hemorrhage, post motor vehicle accident dated 5/5/2025, the Care plan nursing interventions
indicated to ensure Resident 1 had his cranial helmet on at all times except during shower times.
During a review of Resident 1's History and Physical (H&P) dated 5/6/2025, the H&P indicated Resident 1
had fluctuating capacity to understand and make decisions. The H&P indicated Resident 1 had a history of
craniotomy with a surgical wound and staples (surgical closure device) on his head.
During a review of Resident 1's Progress Note dated 5/6/2025, the Progress Note indicated Resident 1 was
admitted with a surgical incision on the left side of the head measuring 32 centimeters (cm- metric unit of
measurement, measures length), by 0.3 cm with 67 staples in place.
During a review of Resident 1's Minimum Data Set (MDS – a resident assessment tool) dated
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055045
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055045
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riviera Healthcare Center
8203 Telegraph Rd
Pico Rivera, CA 90660
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
5/10/2025, the MDS indicated Resident 1 had severe cognitive (ability to think and reason) impairment,
exhibited behavioral symptoms (i.e. hitting or scratching self, disrobing, or verbal symptoms like disruptive
sounds). The MDS indicated Resident 1 was dependent (staff does all the effort, resident does none of the
effort) for activities of daily living such as dressing above the waist and personal hygiene.
During a review of Resident 1's Change of Condition (COC) dated 5/20/2025, the COC indicated Resident
1's surgical incision on his head had drainage and redness. The COC indicated Resident 1 had episodes of
picking on his surgical site with his hands. The COC indicated Resident 1's physician ordered to administer
Doxycycline (an antibiotic [medicine that stop or prevent infection]) 100 milligrams (mg- metric unit of
measurement, used for medication dosage and/or amount) for dehiscence on the left side of the head
surgical site.
During a concurrent observation and interview on 6/12/2025 at 7:50 a.m. with Certified Nursing Assistant
(CNA 1) in Resident 1's room, Resident 1 was not wearing a cranial helmet. CNA 1 stated Resident 1
should be wearing a helmet at all times when not showering. CNA 1 stated he did not know where Resident
1's helmet was located and did not know how long Resident 1 was not wearing his helmet.
During a concurrent observation and interview on 6/12/2025 at 8:10 a.m. with Licensed Vocational Nurse
(LVN) 4, in Resident 1's room, Resident 1 was observed not wearing a cranial helmet. LVN 4 was unable to
locate Resident 1's cranial helmet. LVN 4 stated all nursing staff were responsible for ensuring Resident 1
kept his helmet on.
During an interview on 6/12/2025 at 1:15 p.m. with LVN 4, LVN 4 stated Resident 1's cranial helmet
protected Resident 1's skull and surgical incision. LVN 4 stated Resident 1's flailing behavior, cognitive
impairment, surgical history of craniotomy, and medical history of TBI placed the resident at risk of head
and brain injuries. LVN 4 stated Resident 1 needed to always wear his cranial helmet when not showering
to prevent head and brain injuries.
During a concurrent interview and record review on 6/12/2025 at 2:21 p.m. with Registered Nurse (RN 1),
Resident 1's COC dated 5/20/2025, and Progress Notes dated 5/23/2025 were reviewed. RN 1 stated the
COC indicated Resident 1 removed his helmet and scratched the surgical wound on his left scalp, which
caused the wound to dehisce. RN 1 stated Resident 1 required antibiotics and wound care to prevent
infection. RN 1 stated all nurses must ensure Resident 1 is wearing his helmet and should never leave
Resident 1 alone without his cranial helmet. RN 1 stated the Progress Note indicated facility staff were
unable to contact MD 2 after Resident 1's appointment to update Resident 1's orders and plan of care. RN
1 stated the Progress Notes did not indicate any follow up with MD 2 within the past 20 days, from
5/23/2025 to 6/12/2025. RN 1 stated Resident 1 was at risk of delayed care and inappropriate orders due to
the facility's lack of communication.
During a concurrent interview on 6/13/2025 at 11:15 a.m., with Resident 1's Physician (MD 1), MD 1 stated
Resident 1's surgical wound needed to always be offloaded (reducing or removing pressure on the wound
site to promote healing) and protected by the cranial helmet to decrease the probability of the wound
dehiscing.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055045
If continuation sheet
Page 2 of 2