F 0656
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Level of Harm - Actual harm
Residents Affected - Few
Based on interview and record review, the facility failed to develop and implement a person-centered care
plan that included interventions for one of four sampled residents (Resident 1) to prevent choking. There
was no care plan developed or implemented for Resident 1's known behavior of rapidly stuffing food in her
mouth. On 11/19/23, Resident 1 had a choking incident and was hospitalized .
This failure resulted in an avoidable second choking incident resulting in Resident 1 expiring on 12/02/2023.
Findings:
During a review of Resident 1's admission Face Sheet (FS), dated 10/5/23, the document indicated
Resident 1 had diagnoses of bipolar disorder (shifts in a person's mood, energy, activity levels, and
concentration), and anxiety (worry or nervousness) disorder.
During a review of Resident 1's Acute Care Final Report document, dated 7/26/23 at 3:28 p.m., indicated
Resident 1 was first admitted to the hospital for a history of cerebral vascular accident (CVA- an interruption
in the flow of blood to cells in the brain), failed multiple swallow evaluations (test determining swallowing
abilities), and aphasia (inability to speak). The report indicated Resident 1 needs assistance with meals .
initial [swallow evaluation] . indicated aphasia present. MD (medical doctor) and PT (physical therapy)/OT
(occupational therapy) notes indicate . impulsivity with need for sitter .
During a review of Resident 1's Acute Care Discharge Summary dated 11/19/23 at 12:50 p.m., indicated
.CVA w/[with]R[right] residual weakness, dysphagia (difficulty swallowing) . Patient presents on 11/19/23
complaining of choking on food. Per notes, patient was eating a chicken sandwich when she choked on a
piece of chicken. They were able to remove some of the chicken from her mouth, but she became hypoxic
[decreased oxygen] and with respiratory distress prompted her to come to the ED [Emergency Department]
. [Resident 1 was] . high risk for aspiration as she is supposed to be on a[n] aspiration safe diet .
During a review of Progress Notes (PN), dated 12/2/23 at 3:39 p.m., the PN indicated At approximately
1245 this CN [charge nurse] was notified by CNA [Certified Nursing Assistant] that pt [patient] had stuffed
food into her mouth and would not open her mouth, upon observation of pt she was sitting in her wheelchair
pointing to her mouth, this CN immediately started performing the Heimlich maneuver (a procedure to force
food out of someone throat). Two CNAs also attempted the Heimlich maneuver unsuccessfully. Alternate
nurse called 911 for AMR [ambulance] support Pt was assisted back into her bed to try and obtain VS [vital
signs heart pulse rate, temperature, respiration rate, and blood
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
055084
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverbank Post-Acute
2649 Topeka Street
Riverbank, CA 95367
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Actual harm
Residents Affected - Few
pressure], no reading obtained from BP [blood pressure] cuff, no pulse, no chest rise. AMR arrived at
approximately 1310. TOD [time of death] pronounced by paramedics x2 from AMR @ 1314. Pt DNR [Do
Not Resuscitate], comfort measures. This CN asked CNA what occurred, she stated that she placed meal
tray on patients table, was attempting to set up her tray when pt grabbed a handful of food and stuffed it into
her mouth and would not open her mouth despite several attempts of CNA asking her to open her mouth,
pt then started choking .
During an interview on 1/4/2024 at 2:17 p.m., with Licensed Vocational Nurse (LVN) 1, LVN 1 stated
Resident 1 tended to eat her food quickly. LVN 1 stated Resident 1 had an episode of aspiration a month
before she died due to eating her food too fast.
During an interview 1/5/2024 at 10:19 a.m., with CNA 1, CNA 1 stated Resident 1 would grab whatever
food was presented in front of her and Resident 1 would eat very fast and overstuff her mouth. CNA 1
stated Resident 1 had a history of eating fast and overfilling her mouth and staff were aware of these eating
behaviors. CNA 1 stated Resident 1 was sent out to the hospital in the past because she choked. CNA 1
stated she did not receive specific instructions on how to monitor Resident 1 during meals. CNA 1 stated
Resident 1 could have been considered a choking risk due to her behaviors. CNA 1 stated Resident 1 ate
this way from the time of her admission, 10/5/23.
During an interview on 1/5/2024 at 10:57 a.m., with the registered dietician (RD), the RD stated she was
aware Resident 1 was sent out in the past for aspiration, based on reviewing previous hospitalization
documents. The RD stated she was not aware of any feeding behaviors Resident 1 had because she never
saw her eat and no one communicated any resident eating concerns to her. The RD stated if she knew
about Resident 1's eating behaviors she would have put in a referral for Resident 1 to be seen by the
speech pathologist to assess for a possible choking risk. The RD stated she was unaware if Resident 1 was
ever seen by a speech pathologist.
During an interview on 1/5/2024 at 11:08 a.m., with CNA 2, CNA 2 stated [Resident 1] would grab the trays
and shove the food in her mouth, she likes to stuff her mouth. CNA 2 stated Resident 1 would eat very fast
and insert large amounts of food into her mouth and staff was aware of her eating behaviors since
admission. CNA 2 stated, I thought she would eventually choke one day . CNA 2 stated Resident 1 was a
high risk for choking due to her behaviors and being sent out to the hospital for a previous choking incident.
CNA 2 stated no specific orders or directions were ever communicated to staff on how to monitor Resident
1's feeding behaviors. CNA 2 stated staff were alerted on Resident 1's eating behavior but the only
intervention present was to ensure Resident 1 received the right tray.
During an interview on 1/5/2024 at 12:11 p.m., with the director of staff development (DSD), the DSD stated
staff did not communicate with her regarding Resident 1's eating behavior. The DSD stated if she had
knowledge of these behaviors, she would have created specific training for Resident 1's meals. The DSD
stated, I would definitely do a lot of in-service and be hands on with my staff if this was brought to my
attention. The DSD stated training would have been important to prevent any incidents of choking.
During a concurrent interview and record review on 1/5/2024 at 12:48 p.m., with LVN 1, LVN 1 stated, the
choking incident could have been anticipated and avoided. LVN 1 stated Resident 1 went out to the hospital
for choking in the past due to eating behaviors. LVN 1 stated Resident 1's eating behaviors were known by
the staff. LVN 1 stated due to Resident 1's eating behavior she could have benefited from having a feeder
(a staff member who helps resident with all meals) or have had someone monitor her while she ate. LVN 1
stated after Resident 1 returned from the hospital, she had a diagnosis
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055084
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverbank Post-Acute
2649 Topeka Street
Riverbank, CA 95367
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Actual harm
Residents Affected - Few
of dysphagia. LVN 1 stated this diagnosis put her at high risk for choking. LVN 1 stated Resident 1 had no
interventions in place to deal with her eating behavior. LVN 1 stated all staff knew about Resident 1's eating
behavior. LVN 1 stated she would have considered Resident 1 a high risk for choking due to the way she
ate, and her past hospitalization related to choking. LVN 1 concurred there was no documented evidence of
a care plan to address her behavior and no interventions in place to deal with her eating behavior.
During an interview on 1/5/2024 at 2:13 p.m., with LVN 2, LVN 2 stated before Resident 1 died, she had a
previous choking incident in which she was transferred to the acute hospital. LVN 2 stated Resident 1 ate
very quickly and fit large portions of food into her mouth. LVN 2 stated staff knew about these eating
behaviors because Resident 1 did them every day. LVN 2 stated she was not surprised Resident 1 expired
due to choking because she had a previous incident where she choked and was sent out to the hospital.
LVN 2 stated Resident 1's dysphagia put her at risk for choking and aspiration. LVN 2 stated a diagnosis of
dysphagia means staff should closely monitor consumption of liquids and food.
During an interview on 1/5/2024 at 3:30 p.m., with the director of nurses (DON), the DON stated the facility
did not think Resident 1's death from choking was an unusual occurrence. The DON stated due to Resident
1's history of CVA and dysphagia the Interdisciplinary Team (IDT – a group of health care
professionals with various areas of expertise who work together toward the goals of their residents) and the
administrator (ADM) did not consider the incident an unusual occurrence due to Resident 1's known
behaviors of trying to consume foods too quickly. The DON stated staff not familiar with Resident 1's
behavior would not be aware of her risk for choking. The DON stated there was no choking assessment
done and no care plan detailing her risk for choking or aspiration for Resident 1. The DON stated Resident
1 needed a care plan in place regarding aspiration and choking. The DON agreed Resident 1 needed a
care plan. The DON stated a care plan is important to make all nurses aware of Resident 1's behaviors. The
DON stated Resident 1 was at a high risk for aspiration and a speech therapist should have been involved
in her care. The DON stated no speech therapist assessed Resident 1 in the facility. The DON stated the
Registered Dietician (RD) was not aware of Resident 1's eating behaviors and since she was not aware, it
could have led to negative outcomes for Resident 1. The DON stated staff should have informed the RD
about Resident 1's eating behavior if they were aware of it.
During an interview on 1/5/2024 at 4:20 p.m., with the ADM, the ADM stated Resident 1's death was not
reported because they did not think it was an unusual occurrence. The ADM stated it was not uncommon to
have residents die in facilities.
During a review of Resident 1's Order Details dated 10/12/2023 at 4:12 p.m., the document indicated
Resident 1 had an order for a swallow evaluation with a speech therapist.
During a review of Resident 1's Order Details dated 11/29/2023 at 9:03 a.m., the document indicated
Resident 1 had a speech therapy evaluation ordered due to swallowing difficulties.
During an interview on 1/10/2024 at 10:41 a.m., with the speech pathologist (SP), the SP stated she did not
receive any communication regarding Resident 1. The SP stated Resident 1 should have been seen by a
speech pathologist. The SP stated there was a failure to communicate regarding Resident 1's speech
pathology order which is why it was missed. The SP stated a resident assessment normally occurred within
48 hours of an order. The SP stated Resident 1's first speech therapy consult was ordered on 10/12/23. The
SP stated if she had been aware of Resident 1's required speech therapy
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055084
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverbank Post-Acute
2649 Topeka Street
Riverbank, CA 95367
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
assessment, the SP would have done it.
Level of Harm - Actual harm
During a concurrent interview and record review, on 1/10/2024 at 4:52 p.m., with the social services director
(SSD), the SSD stated she attended IDT meetings and did not recall Resident 1's eating behaviors being
discussed. The SSD stated she heard Resident 1 would try to fit a lot of food in her mouth and Resident 1
once had her whole fist in her mouth to prevent staff from removing the food. The SSD stated a speech
therapy evaluation was ordered for Resident 1, but she was unsure if it was done. The SSD stated staff may
have forgotten about Resident 1's speech therapy appointment or staff may not have realized she had an
appointment. The SD concurred there was no documented evidence of a speech evaluation completed.
Residents Affected - Few
During an interview on 1/11/24 at 4:30 p.m., with a family member (FM), the FM stated Resident 1 had a
diagnosis of bipolar disorder her whole life. The FM stated Resident 1 had trouble speaking and had right
sided weakness due to a stroke. The FM stated Resident 1 had a feeding tube due to her inability to
swallow at the hospital. The FM stated the facility staff said Resident 1 would receive a swallow evaluation
by a speech therapist, but they never told him this was not done. The FM stated Resident 1 tended to eat
quickly and he told her [Resident 1] she might choke again due to this behavior. The FM stated he visited
Resident 1 regularly and did not observe a feeder or staff member monitoring her while she ate.
During a concurrent interview and record review, on 1/5/2024 at 12:48 p.m., with LVN 1, Resident 1's
admission nursing assessment, dated 11/23/2023 was reviewed. The readmission form indicated, Resident
1 was readmitted to the facility with a diagnosis of dysphagia. Resident 1 returned after being hospitalized
for a choking incident at the facility. LVN 1 stated due to Resident 1's diagnosis and hospitalization, her
death from choking could have been anticipated. LVN 1 stated Resident 1's diagnosis of dysphagia means
Resident 1 had difficulty swallowing and speaking and the facility should have better monitored her to
prevent any future choking incidents.
During a review of the facility's policy and procedure (P&P) titled, Care Plans, Comprehensive
Person-Centered , dated March 2023, the document indicated, . 11. Assessments of residents are ongoing
and care plans are revisedas information about the residents and the residents' condition change. 12. The
interdisciplinary team reviewsand updates the care plan: a. when there had been a significant change in the
resident's condition . c. when the resident has been readmitted to the facility from a hospital stay .
During a review of the facility's policy and procedure titled, Dysphagia -Clinical Protocol , dated September
2017, the document indicated, 1. the staff and physician will identify individuals with a history of swallowing
or related diagnosis such as dysphagia, as well as individuals who currently have difficulty chewing or
swallowing food . 2. Based on information collected and correlated by various disciplines, the staff and
practitioner, in conjunction with the SLP, will define the situation carefully . and whether the situation needs
additional evaluation and clarification . Cause Identification 1. It is important to clarify the symptoms and the
history in detail to help identify causes, since symptoms related to chewing or swallowing may have
modifiable causes . 4. medical and other causes of dysphagia can include the following . f. psychiatric
disorders (anxiety, depression, and various personality disorders) . 5 . b (1) examples of situations in which
speech therapy interventions may be helpful include individuals who have had a recent stroke with
subsequent impaired chewing and swallowing
During a review of Resident 1's Certification of Death dated 12/2/23, the Certification of Death
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055084
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055084
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/17/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Riverbank Post-Acute
2649 Topeka Street
Riverbank, CA 95367
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
indicated, . 107. CAUSE OF DEATH . (A) IMMEDIATE CAUSE . ACUTE RESPIRATORY FAILURE .
sequentially, list conditions, if any, leading to cause . ENTER UNDERLYING CAUSE (disease or injury that
initiated the events resulting in death) LAST . (B) ASPHYXIA (C) ASPIRATION (D) STROKE WITH
DYSPHAGIA . 123. PLACE OF INJURY OTHER: NURSING HOME .124. DESCRIBE HOW INJURY
OCCURRED: CHOKED ON FOOD BOLUS .
Event ID:
Facility ID:
055084
If continuation sheet
Page 5 of 5