F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to assign the recommended one-on-one staff to one of 2
sampled residents (Resident 1) for adequate monitoring, as was indicated in the plan of action of the
Interdisciplinary Team (IDT, a group of health care professionals with various areas of expertise who work
together toward the goals of their clients), following an incident on 6/9/23 where Resident 1 was found to
have consumed an un-prescribed (not prescribed by a medical practitioner) Diazepam [Valium; a controlled
medication to treat anxiety, alcohol withdrawal, and seizures (convulsions)]. [A controlled medication is a
drug or substance that is tightly controlled by the government because of their abuse potential or risk, these
medications are primarily active in the central nervous system (brain and spinal cord) and can cause
physical and mental dependence leading to addiction, they can also have significant harmful health
consequences at high doses].
This failure resulted in a subsequent incident where Resident 1 was found to have overdosed on
un-prescribed Diazepam and was sent to the hospital on 6/12/23 via emergency medical services (EMS, a
system that provides emergency medical care).
Findings:
Review of Resident 1's face sheet (summary page of a patients' important information) indicated, Resident
1 was admitted on [DATE] with diagnoses included idiopathic progressive neuropathy (nerve damage that
interferes with the functioning of the peripheral nervous system); emphysema (a lung condition that causes
shortness of breath); spinal stenosis, cervical region (is when the neck area of your spine is narrow); spinal
stenosis, lumbar region [lower back] without neurogenic claudication (the narrowing of the spinal canal in
the lumbar region but is not causing the typical leg symptoms while walking or standing); generalized
anxiety disorder (persistent and excessive worry that interferes with daily activities); major depressive
disorder, recurrent (persistently depressed mood or loss of interest in activities, causing significant
impairment in daily life).
Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 3/23/2023, indicated Resident
1's Brief Interview for Mental Status (BIMS, a cognitive assessment) score was 15 (a score of 15 indicates
resident has intact cognition).
Review of Resident 1's Nurses Progress Notes, dated 6/9/2023 at 6:16 a.m., indicated, Charge nurse went
into residents' room to check vital signs (an objective measurement of the body's most basic functions) and
resident noted to have a bubble pack of Diazepam 10 milligrams (mg, unit of measure) on side of his pillow.
There is 11 pills missing out of a pack of 20. Resident noted sedated. Vitals stable and WNL (within normal
limits). Resident noted arrousdable (typo arousable). Md (Medical
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055109
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/04/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center - Santa Cruz
675 24th Avenue
Santa Cruz, CA 95062
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
doctor) was contacted, message was left awaiting further orders.
Level of Harm - Actual harm
Review of Resident 1's Observation Detail List Report: Risk Meeting Notes Initial Week One, dated 6/9/23,
.Resident consumed medication that was not prescribed . On 6/9/23 at 0600 the Charge nurse went into
residents' room to check vital signs and resident noted to have a bubble pack of diazepam 10 mg on side of
his pillow. The nurse immediately confiscated the pills and secured them in a locked narcotics drawer
(drawer to keep controlled drugs). The resident was assessed. All Vitals stable and WNL (within normal
limits). The Doctor was notified .IDT Plan of action: 1) Monitor resident for the next 72 hours for any s/sx
(signs and symptoms) of being under the influence of illicit drug use. 2) Staff do thorough sweeps (search)
of the room q (every) shift for any non-prescribed drugs. 3)recover and confiscate any drugs if found.
Monitor resident q (every) shift for any signs or symptoms of illicit drug use. 4) monitor resident for any
attempts to receive non prescribed drugs from any source .7) One on one to monitor resident .
Residents Affected - Few
Review of Resident 1's Nurses Progress Notes, dated 6/12/2023 at 1:31 p.m., indicated, RESIDENT
NOTED TO BE SEDATED AND SLURRING HIS WORDS. CHARGE NURSE WENT TO ASSESS
RESIDENT FURTHER AND RESIDENT NOTED WITH A PACKET OF DIAZEPAM AT BEDSIDE PACK OF
20 WITH 3 LEFT IN PACKAGE. AS CHARGE NURSE WALKED IN RESIDENT 2 IN ROOM A WAS IN
RESIDENT 1 ROOM AND RESIDENT 2 HANDED RESIDENT 1 A PILL AND RESIDENT 1 SWALLOWED
IT AS NURSE ASKED FOR IT. MD (medical doctor) WAS CONTACTED AND ORDER TO SEND TO ER
(emergency room) FOR FURTHER EVAL (evaluation) WAS GIVEN.
Review of Resident 1's Nurses Progress Notes, dated 6/12/2023 at 3:16 PM, indicated, Staff contacted 911
for this resident due to overdose of medication labeled as Diazepam. This resident has a documented DX
(diagnosis) of depression and a history of suicidal ideation (thoughts and preoccupation with death and
dying). The resident's VS (vital signs, an objective measurement of the body's most basic functions) were
low per his baseline; BP 95/57 (blood pressure, the measurement of the pressure or force of blood inside
your arteries, between 90/60 and 120/80 mmHg (millimeters of mercury) is considered ideal), RR 16
(respiratory rate, rate of breathing, normal rate is 12-18 breaths per minute for adults at rest) and O2 Sat
90% (oxygen saturation,indicates the percentage of oxygen in the blood and provides information about the
functioning of the lungs, normal rate is 95% or higher) on rm (room) air (air we breathe which has 21% of
oxygen). Staff assessed and determined the resident to be altered, drowsy but rousable. Resident stated he
felt awful and dizzy. Staff was unable to determine with absolute certainty exactly what and how much
drugs this resident consumed. The EMT's (Emergency medical technicians, provide life-saving care to
patients at the scene of an emergency and during transportation in an ambulance during transport to a
hospital) assessed the resident and transferred him out as a 5150 (allows an adult who is experiencing a
mental health crisis to be involuntarily detained for a 72- hour psychiatric hospitalization when evaluated to
be a danger to others, or to himself or herself, or gravely disabled) for further monitoring and evaluation .
Review of Resident 1's ED (Emergency Department) Physician Notes, dated 6/12/23, indicated: Arrival
mode: Ambulance History of Present Illness: The patient presents with benzodiazepine (medication that
produce sedation and hypnosis, relieve anxiety, and muscle spasms, and reduce seizures) overdose. This
is a [age]-year-old male BIBA (brought in by ambulance) from [SNF name] to the ED (emergency
department) on a 5150 hold .after a suspected 17mg ingestion of Valium around 1400 today. Per EMS
(Emergency Medical Services), patient was seen by staff with the Valium bottle that originally contained 20
tablets and only 3 were left when they looked. Staff is not sure if the 20 tablets was the original amount of
Valium. Patient is not prescribed the Valium . Patient states he did not take the Valium. Per staff, patient is
normally more alert and oriented, but is more lethargic (drowsy & lack of energy and mental alertness, a
decrease in consciousness) Resp Rate (Monitor) rate 10 Breaths/Min
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055109
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/04/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center - Santa Cruz
675 24th Avenue
Santa Cruz, CA 95062
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
(minute) (respiration; breathing, how the air moves into and out of lungs. A normal respiration rate is 16 to
20 breaths per minute).
Level of Harm - Actual harm
Residents Affected - Few
During an interview with licensed vocational nurse A (LVN A) on 8/31/23, at 2:55 p.m., the LVN A stated she
was the charge nurse when Resident 1 had an episode of medication overdose on 6/12/23. The LVN A
stated Resident 1 had a small box of Diazepam found on his bedside table. The LVN stated it's not the
same bubble pack (type of medication package) from the facility, and Resident 1 looked sedated that time.
During a phone interview and concurrent record review with the staffing coordinator (SC) 12/5/23, at 2:05
p.m., the SC stated she assigns the one-on-one staff as communicated by the director of nursing (DON).
The SC reviewed the Nursing Staffing Assignment and Sign-in sheet dated 6/9/23, 6/10/23, 6/11/23, and
6/12/23. The SC confirmed there was no one-on-one staff assigned to Resident 1 on these days. The SC
stated that she did not assign a one-on-one staff for Resident 1 because she was not instructed to assign a
one-on-one staff for Resident 1. The SC stated it is the DON who communicates with the SC (her) which
residents need a one-on-one.
During an interview and concurrent record review with the Director of Nursing (DON) on 12/8/23, at 12:00
p.m., the DON reviewed the Risk Meeting IDT notes dated 6/9/23. The DON confirmed the IDT's plan of
action after Resident 1's suspected medication overdose on 6/9/23, included one-on one monitoring for
Resident 1 and that there was no one-on-one staff assigned to Resident 1 following the suspected
overdose episode on 6/9/23 until 6/12/23 when Resident 1 was transferred to the hospital for evaluation.
The DON stated Resident 1's first episode of medication overdose occurred on 6/9/23 on a Friday. The
DON stated the one-on-one monitoring IDT recommendation was not assigned timely. The DON stated it
should be implemented because another medication overdose incident happened so quickly. The DON
instructed the nursing staff (CNAs, charge nurses) to check Resident 1's room for medications and
instructed CNAs to monitor the resident for anything suspicious. The DON stated the monitoring that was
provided by the CNAs was on and off, in between their patient care duties. The DON stated it might not
provide the same level of monitoring and supervision provided by the one-on-one staff who stay with and
watch the resident all the time. The DON also stated Resident 1 was already being monitored for falls,
sleep, pain, behavior, which the DON felt was already enough at that time.
Upon review of the Alert charting notes and Nurse's progress notes, the DON confirmed there was no proof
of documentation that the 72-hour monitoring was done by the nursing staff, after Resident 1's overdose
episode on 6/9/23. The DON also stated that Resident 1 can be very sneaky and manipulative, and that
Resident 1 was capable of hiding medications in his pocket or taking medications while in the bathroom.
The surveyor inquired about implementing the one-on-one staff to Resident 1 due to his manipulative and
sneaky behavior. The DON stated that providing one-on-one staff might help. The surveyor inquired if the
reason the IDT recommended the one-on- one staff to monitor Resident 1 was to prevent the recurrence of
the overdose incident from 6/9/23, the DON agreed.
Review of Review of Resident 1's Care Plan, dated 6/12/2023, indicated that Resident 1 had Medication
overdose. The interventions included health teaching on medication administration effect and benefits of
medication including adverse effects, physiological referral .Resident is taking medication that is not
prescribed to him. The interventions included, consulted with MD for alternatives to evaluate if current
regimen is effective. Offered resident drug rehab.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055109
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/04/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Driftwood Healthcare Center - Santa Cruz
675 24th Avenue
Santa Cruz, CA 95062
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Review of Resident 1's Physician's Order, dated 6/14/2023, indicated, Monitor the resident for s/sx (signs
and symptoms) of altered mentation due to overdose and or consumption of non-prescribed medication.
Special instructions: For resident monitoring illicit drug use every shift .Routine room checks/sweeps for
drugs and or medications not prescribed. Special instructions: For prevention of illicit drug use. Every shift .
Residents Affected - Few
Review of Resident 1's Observation Detail List Report: Risk Meeting Notes Initial Week One, dated 6/12/23,
indicated, .on 6/12/23 Staff contacted 911 for this resident due to overdose of medication labeled Diazepam
(10 mg) .Plan of Action: 1) The resident admitted to the hospital for self administered non prescribed
medication overdose. 2) One on one for this resident upon return to the facility for monitoring and
prevention of another incident of illicit drug use.
3) Out on pass (temporary permission for resident to leave the facility) revoked. Resident requires a facility
designed chaperone to accompany him to all necessary appointments outside of the facility . 6) Q-shift
(every shift) monitoring for s/sx of being under the influence. 7) Q shift room sweep for narcotics. Q-shift
monitoring for s/sx of emotional distress. 8) Q- shift monitoring for drug seeking behavior .
Review of facility's policy and procedure, titled, Risk Meeting, dated 12/8/23, The Risk Meeting is designed
to bring current resident/patient issues to the interdisciplinary team for discussion, potential alterations to
the care plan, notification to all disciplines regarding current status of residents/patients, and to develop
proactive approaches designed to prevent acute episodes from occurring.
Review of facility's policy and procedure, titled, Safety Supervision of Residents, dated 9/24/23, indicated,
Individualized, Resident -Centered Approach to Safety .2.The interdisciplinary care team shall analyze
information obtained from assessmentsand observations to identify any specific accident hazards or risks
for individual residents. 3. The care team shall target interventions to reduce individual risks related to
hazards in the environment, including adquate supervision and assistive devices. 4. Implementing
interventions to reduce accident risks and hazards shall include the following: a. Communicating specific
interventions to all relevant staff; b. Assigning responsibility for carrying out interventions; c. Providing
training, as necessary; d. Ensuring that interventions are implemented; and e. Documenting interventions.
5. Monitoring the effectiveness of intervetions shall include the following: a. Ensuring that interventions are
implemented correctly and consistently .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055109
If continuation sheet
Page 4 of 4