F 0552
Ensure that residents are fully informed and understand their health status, care and treatments.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to obtain a complete and
accurate informed consent (process in which a health care provider educates a patient about the risks,
benefits, and alternatives of a given procedure or intervention to obtain agreement or permission for care,
treatment, or services) for the psychotropic medications for three of 28 sampled residents (Residents 8, 86,
and 154). * Resident 8's Informed Consent dated 8/17/25, for duloxetine 40 mg po QD (once a day) for
depression had no date next to the physician's signature. * Resident 86's Informed Consent dated 7/25/25,
for quetiapine 100 mg one tablet by mouth three times a day for psychosis and trazodone (antidepression
medication) 100 mg one tablet by mouth every bedtime for inability to sleep had no resident signature on
the informed consent. * Resident 154's informed consent (undated) for the buspirone HCl5 mg tablet two
times a day had no physician's signature, resident/resident's representative signature, and two licensed
nurses' signature. In addition, the informed consent from the DON for the buspirone HCl signed and dated
by the physician on 8/11/25, did not have a signature from the resident/resident's representative or two
licensed nurses. These failures had the potential to compromise the right of the residents or responsible
parties (persons designated to make decisions on behalf of the residents) to be fully informed regarding
care and treatment to make health care decisions.Findings:
Residents Affected - Few
Review of the facility's P&P titled Informed Consent, revised on 11/21, showed it is the policy of the facility
to facilitate, when necessary, the obtaining of Informed Consent for medical services that require Informed
Consent either by verification of the Informed Consent or by participating in IDT discussions to obtain
Informed Consent pursuant to California Health and Safety Code 1418.8
1. Medical record review for Resident 8 was initiated on 8/18/25. Resident 8 was admitted to the facility on
[DATE].
Review of Resident 8's MDS assessment dated [DATE], showed Resident 8 had a BIMS score of 9
(meaning moderate cognitive impairment of mental status).
Review of Resident 8's Order Summary Report showed a physician's order dated 8/17/25, to give
duloxetine HCl (antidepressant) oral capsule delayed release sprinkle 40 mg give three capsules orally one
time a day for depression manifested by verbalization of sadness.
Review of Resident 8's MAR for August 2025 showed the resident received duloxetine HCl from 8/17/25 to
8/19/25.
Review of Resident 8's Informed Consent dated 8/17/25, showed duloxetine 40 mg po QD (once a day) for
depression manifested by verbalization of sadness. The Informed Consent showed no date next to
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 58
Event ID:
055121
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
the physician's signature.
Level of Harm - Minimal harm
or potential for actual harm
On 8/19/25 at 1031 hours, an interview and concurrent medical record review was conducted with RN 1.
RN 1 confirmed Resident 8's duloxetine order did not match the order written on the Informed Consent.
Furthermore, RN 1 confirmed the resident had been receiving 120 mg of duloxetine once a day.
Residents Affected - Few
On 8/19/25 at 1342 hours, an interview and concurrent record review was conducted with the DON. The
DON confirmed the consent form with the written order needed to match the physician's order. Additionally,
the DON acknowledged and confirmed Resident 8 had been receiving 120 mg of duloxetine once a day
and the informed consent needed to include the physician's signature with date.
2. Medical record review for Resident 86 was initiated on 8/12/25. Resident 86 was admitted to the facility
on [DATE] and readmitted back to the facility on 7/4/25.
Review of Resident 86's H&P examination dated 7/10/25 showed the resident had the capacity to
understand and make decisions.
Review of Resident 86's Order Summary Report for August 2025 showed a physician's order dated
7/15/25, for quetiapine fumarate (antipsychotic medication) one tablet 100 mg three times a day for
psychosis manifested by agitation.
Review of Resident 86's MAR for July 2025 showed Resident 86 was administered quetiapine fumarate
medication starting on 7/16/25.
Review of Resident 86's Informed Consent dated 7/25/25, showed quetiapine 100 mg one tablet by mouth
three times a day for psychosis and trazodone (antidepression medication) 100 mg one tablet by mouth
every bedtime for inability to sleep. Further review of the consent form showed the physician signed on
7/25/25, however there was no resident signature on the informed consent.
On 8/15/25 at 1330 hours, an interview and concurrent medical record review for Resident 86 was
conducted with LVN 20. LVN 20 verified Resident 86 was on quetiapine medication. LVN 20 verified the
consent form was not available in Resident 86's medical records and stated the Medical Records Director
might have the copy. LVN 20 stated the informed consents were needed to inform the resident of the
medication they were consenting to and be aware of the side effects.
On 8/15/25 at 1427 hours, an interview and concurrent medical record review for Resident 86 was
conducted with the Medical Records Director. The Medical Records Director verified she had the Informed
Consent for Resident 86 in her office. The Medical Records Director verified the physician signed the
consent form on 7/25/25; however, there was no documented evidence the resident signed the informed
consent. Moreover, the Medical Records Director stated she had not returned the informed consent back in
the resident's medical record or gave it to the nursing staff to obtain the resident's signature.
On 8/15/25 at 1435 hours, an interview and concurrent medical records review for Resident 86 was
conducted with LVN 21. LVN 21 verified above findings and stated Resident 86 was self-responsible and
should have signed the consent for the quetiapine medication.
On 8/15/25 at 1501 hours, an interview with Resident 86 was conducted in her room. Resident 86 stated
she did not recall signing a consent form for the use of the quetiapine medication. When asked if
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 2 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
she signs her own documents or has family to sign, Resident 86 stated she signs her own documents
including the consent forms and did not have her family sign for her.
On 8/19/25 at 1008 hours, an interview and concurrent medical records review for Resident 86 was
conducted with the DON. The DON verified the above findings. The DON stated the consent form for
psychotropic medications should be signed prior to being administered the medication. The DON verified
Resident 86 was administered quetiapine medication as of 7/16/25, and stated the consent form needed
Resident 86's signature. The DON verified and acknowledged the above findings for Resident 86.
3. Medical record review for Resident 154 was initiated on 8/14/25. Resident 154 was admitted on [DATE].
Review of Resident 154's Order Summary Report showed a physician's order dated 8/9/25, to give
buspirone HCl oral tablet 5 mg (antianxiety medication) give one tablet by mouth two times a day for anxiety
manifested by restlessness.
Review of Resident 154's MAR for August 2025 showed the resident received buspirone HCl from 8/9/25 to
8/15/25.
Review of Resident 154's Informed Consent (undated) showed buspirone 5 mg one tab po (by mouth) BID
(two times a day) for anxiety. There was no physician's signature, resident/resident's representative
signature, and two licensed nurses' signature on Resident 154's Informed Consent.
On 8/18/25 at 1042 hours, an interview and concurrent medical record review was conducted with the
DON. The DON showed a different consent form signed and dated by the physician on 8/11/25. However,
the bottom section did not have a signature from the resident/resident's representative or two licensed
nurses. The DON confirmed Resident 154 started buspirone HCl on 8/9/25.
On 8/19/25 at 1410 hours, an interview was conducted with the DON. The DON verified the facility
attempted to get in contact with Resident 154's representative. However, the facility was not able to get in
contact with Resident 154's representative. Furthermore, the DON confirmed the order for the buspirone
HCl medication should not be given to the resident until Resident 154's representative could sign or the
physician have two medical directors sign in replacement of Resident 154's representative.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 3 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, facility document review, and facility P&P review, the facility
failed to provide reasonable accommodations to meet the needs for three of 140 residents (Residents 1, 2,
and 8). * The facility failed to ensure Resident 1, 2, and 8's call light was within the residents' reach. This
failure posed a risk in a delay in providing care to the residents and the potential to negatively impact on the
residents' well-being.Findings:
Residents Affected - Few
1. Review of the facility's document titled Lesson Plan for Call lights/ Accommodation of Needs (undated)
showed the following:
- When the residents are placed in a hospital bed, there is one piece of equipment they feel is their lifeline:
the call light;
- Call lights should be within reach of the resident. Example, if the resident's left arm is not able to move,
then place it within reach of the right hand; and
- Residents use the call light to communicate with nursing staff. This is one way they can let staff know that
they have an unmet need. Some items that they may need assistance with is using the bathroom, getting
them a missing supply or item, food or drinks, pain or a physical discomfort, issues that need to be
communicated to a loved one, friend, or other medical professional.
On 8/13/25 at 1128 hours, Resident 1 was observed lying in bed. Resident 1's call light cord was clipped,
and the call light button was hanging on the left side of the mattress. Resident 1 asked for the call light to
call the facility staff. Resident 1 stated he wanted the facility staff to apply lotion on him, and he needed the
call light button. Resident 1 attempted to reach for the call light on the left side of the bed, but he was
unable to reach the call light button.
On 8/13/25 at 1131 hours, LVN 16 was summoned to Resident 1's room. An observation for Resident 1 and
concurrent interview was conducted with LVN 16. Resident 1 was observed lying in bed, and the call light
button was hanging on the left side of the mattress, which was not within Resident 1's reach. LVN 16
verified the above findings.
Medical record review for Resident 1 was initiated on 8/12/25. Resident 1 was readmitted to the facility on
[DATE].
Review of Resident 1's MDS assessment dated [DATE], showed Resident 1 had moderate cognitive
impairment, and no impairment to the upper and lower extremities. The MDS assessment also showed
Resident 1 required a set-up or clean-up assistance for personal hygiene, oral hygiene and eating, a partial
or moderate assistance for upper body dressing, and a substantial or maximal assistance for lower body
dressing, shower or bathing, and putting on or taking off footwear.
On 8/14/25 at 1033 hours, an interview was conducted with CNA 2. CNA 2 stated Resident 1 could
verbalize his needs, and he used the call light to ask for help and when he wanted to go to the bathroom.
2. On 8/14/25 at 1052 hours, an interview was conducted with CNA 2. CNA 2 stated Resident 2 could
verbalize his needs, and he often used the call light to ask for help and for the treatment nurses.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 4 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 8/15/25 at 1257 hours, Resident 2 was observed lying in bed. Resident 2's touch call light was observed
on the nightstand, on the left side of the bed. Resident 2 stated he wanted his bedside table by the
bathroom door because the table was blocking his view of the door. Resident 2 attempted to reach for the
call light on the nightstand, but he was unable to reach the touch call light.
On 8/15/25 at 1302 hours, RN 4 was summoned to Resident 2's room. An observation for Resident 2 and
concurrent interview was conducted with RN 4. Resident 2 was observed lying in bed, and the touch call
light was on the nightstand, which was not within Resident 2's reach. RN 4 verified the above findings.
Medical record review for Resident 2 was initiated on 8/12/25. Resident 2 was readmitted to the facility on
[DATE].
Review of Resident 2's MDS assessment dated [DATE], showed Resident 2 had moderate cognitive
impairment, and an impairment on one side of the upper and lower extremities.
On 8/19/25 at 1131 hours, an interview and facility document review was conducted with the DSD. The
DSD stated the licensed nurses and direct care staff had been provided with an in service to ensure the call
lights were within the residents' reach.
3. Medical record review for Resident 8 was initiated on 8/12/25. Resident 8 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 8's H&P examination dated 4/17/25, showed the resident had the capacity to
understand and make decisions.
Review of Resident 8's plan of care showed a care plan problem dated 5/19/25, addressing the resident's
behavior monitoring for getting up out of bed unassisted showed an intervention to keep the call light within
reach.
On 8/12/25 at 0839 hours, an observation and concurrent interview was conducted with Resident 8, inside
the resident's room. Resident 8 was observed lying in bed with the call light on the floor, on the right side of
the bed. Resident 8 stated she could not find the call light Resident 8 stated if she tried to reach the call
light, which was on the floor at this time and she would fall out of the bed.
On 8/12/25 at 0848 hours, an observation and concurrent interview was conducted with LVN 1, inside
Resident 8's room. LVN 1 verified Resident 8's call light was on the floor and not within the resident's reach.
LVN 1 further stated the call light should be within the reach of the resident to ensure the resident's safety
and allowed the resident to communicate with the facility staff when she needed assistance.
On 8/14/25 at 1125 hours, an interview was conducted with the DON. The DON was informed and verified
the above findings. The DON further stated the call light needed to be within the resident's reach and
accessible for the resident at all times, so the resident could call for assistance from the facility staff.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 5 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0582
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility document review, the facility failed to provide the written Notice
of Medicare Non-coverage (NOMNC) form CMS-10123 and the Skilled Nursing Facility Advance
Beneficiary Notice of Non-coverage (SNF ABN) form CMS-10055 for one of three residents reviewed for
beneficiary notification (Resident 7). The NOMNC and SNFABN forms are used to inform the residents of
their potential financial liability, appeal rights, and protection should they wish to receive care and services
that may not be covered by Medicare. This failure had the potential of not allowing Resident 7 and/or their
representative to make an informed decision regarding their Medicare services.Findings: Medical record
review for Resident 7 was initiated on 8/19/25. Resident 7 was admitted to the facility on [DATE], and
readmitted on [DATE]. Review of Resident 7's MDS assessment dated [DATE], showed Resident 7 had
moderately impaired cognitive skills for daily decision making. Review of the facility's Beneficiary NoticeResidents discharged Within Last Six Months showed Resident 7 was discharged from the Medicare
Covered Part A stay on 7/18/25, and remained in the facility. Review of Resident 7's SNF Beneficiary
Notification Review (undated) showed the facility initiated the discharge from Medicare Part A services
even when the resident's benefit days were not exhausted. Review of Resident 7's NOMNC (undated)
showed the effective date coverage of Resident 7's skilled nursing service would end on 7/18/25. Under the
section for the signature of the patient (resident) or representative, there was no entry. However, the
document showed Resident 7's representative was notified via telephone on 7/16/25 and the facility to mail
a copy of the letter to the contact person same day as contacted. Review of Resident 7's SNF ABN showed
Medicare doesn't pay for everything even some care that you and your health care provider think you need.
The Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage or its utilization review
committee believes that the care listed below does not meet the Medicare coverage requirement. Beginning
7/19/25, you may have to pay out of pocket for this care if you do not have insurance that may cover those
costs. Further review of the document did not show the signature of Resident 7 and/or the resident's
representative. Further review of Resident 7's medical records failed to show if Resident 7 and/or the
resident's representative were provided with a copy of NOMNC and SNF ABN when Resident 7 was
discharged from Medicare Part A services and remained in the facility. On 8/19/25 at 1348 hours, an
interview and concurrent facility document review was conducted with the Business Office Manager. The
Business Office Manager stated the facility should provide a written notice of NMNOC to the residents
when Medicare Part A benefit days were not exhausted and they get discharged from the Medicare Part A
services, and a written copy of SNF ABN notice was provided when the residents get discharged from the
Medicare Part A services and remained in the facility. The Business Office Manager stated SNF ABN
explained the care that cannot be covered under the Medicare and when the resident was financially
responsible for the care. The Business Office Manager verified the above findings and stated Resident 7's
representative was verbally notified about the NMNOC; however, there was no documentation if the written
copy of the NOMNC was provided to Resident 7's representative. In addition, the Business Office Manager
was not able to show if a copy of SNF ABN was provided to Resident 7's representative. The Business
Office Manger stated the copy of NMNOC and SNF ABN should have been mailed to Resident 7's
representative. On 8/19/25 at 1555 hours, the DON was informed and acknowledged the above findings.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 6 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's
ability to function.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to ensure four of six sampled
residents (Residents 3, 8, 86, and 154) reviewed for unnecessary medications were free from unnecessary
medications. * The facility failed to ensure Resident 3 was monitored for an adverse events such as
orthostatic hypotension, and failed to show documented evidence an AIMS assessment was conducted for
the use of the Risperdal (antipsychotic medication). * The facility failed to ensure Resident 8's order for
lorazepam (antianxiety medication) PRN had a duration for use, failed to show documentation for
non-pharmacological interventions for the use of duloxetine (antidepressant medication), and failed to show
documentation of the behavior monitoring for the depression. * The facility failed to ensure Resident 86 was
monitored for an adverse events such as orthostatic hypotension, and failed to show documented evidence
of an AIMS assessment was conducted for the use of the quetiapine fumarate (antipsychotic medication). *
The facility failed to ensure Resident 154 had non-pharmacological interventions for restlessness and was
monitored for the side-effects of the buspirone (antianxiety medication). These failures had the potential for
adverse effects from the psychotropic medications, inaccuracy of monitoring and assessing, and
unnecessary use of the psychotropic medications.Findings:
According to the National Library of Medicine's DailyMed, Risperdal is indicated for the treatment of
schizophrenia, acute manic or mixed episode associated with Bipolar 1 disorder; and for the treatment of
irritability associated with autistic disorder, including symptoms of aggression towards others, deliberate
self-injuriousness, temper tantrums, and quickly changing moods. The DailyMed showed adverse reactions
from the medication may include cerebrovascular reactions including stroke; Neuroleptic Malignant
Syndrome-a potentially fatal symptom complex associated with antipsychotic drugs which includes muscle
rigidity, altered mental status including delirium, irregular pulse or blood pressure, tachycardia, diaphoresis,
and cardia dysrhythmia; Tardive Dyskinesia- a syndrome consisting of potentially irreversible, involuntary
muscle movements may develop in residents treated with antipsychotic drugs.
Review of the facility's P&P titled Psychotropic Medications revised 11/2021 showed under procedure
section, the IDT will check the physician orders for the medication includes the name of the medication,
dose, route, times and behavior(s) for which the medication is being administered. The order shall also
include monitoring requirements for the behavior(s). The PRN psychotropic medications shall have
mandatory stop orders of 14-days and may only be continued or renewed consistent with federal
regulations.
1. Medical record review for Resident 154 was initiated on 8/12/25. Resident 154 was admitted to the facility
on [DATE].
Review of Resident 154's MAR for August 2025 showed a physician's order dated 8/9/25, for buspirone HCl
oral tablet 5 mg, give one tablet by mouth two times a day for anxiety manifested by restlessness.
Review of Resident 154's Monitoring Record and MAR for August 2025 failed to show documented
evidence of the monitoring for the side-effects of the buspirone medication and documentation of
non-pharmacological interventions.
On 8/14/25 at 1434 hours, an interview for Resident 154 was conducted with RN 1. RN 1 verified the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 7 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
above findings. RN 1 stated the facility should monitor the side-effects of the buspirone medication and
document non-pharmacological interventions for restlessness.
On 8/19/25 at 1410 hours, an interview and concurrent medical record review for Resident 154 was
conducted with the DON. The DON acknowledged the monitoring of the side-effects for buspirone
medication and documenting of the non-pharmacological interventions should be assessed to ensure the
facility was able to monitor the effectiveness of the medication and for the adverse side effects. The DON
verified and acknowledged the above findings.
2. Medical record review for Resident 3 was initiated on 8/12/25. Resident 3 was admitted to the facility on
[DATE].
Review of Resident 3's MAR Report for August 2025 showed a physician's order dated 6/27/25, for
Risperdal oral tablet 0.5 mg (risperidone) give one tablet via GT at bedtime for schizophrenia manifested by
screaming/ disruptive noises document non-pharmacological interventions as follows: 1. Relaxation 2.
Adjust room temp/lighting 3. Reposition 4. Toileting 5. Music/TV 6. Snacks 7. Warm/Cold Compress 8.
Other. Additionally, a physician's order dated 8/8/25, showed for hydrocodone-acetaminophen oral tablet
5-325 mg (hydrocodone-acetaminophen) give one tablet via GT every four hours as needed for severe pain
(7-10, on the pain scale of 0 to 10 with 0 = no pain and 10 = worst) document non-pharmacological
interventions as follows: 1. Relaxation 2. Adjust room [ROOM NUMBER]. Reposition 4. Toileting 5. Music/TV
6. Snacks 7. Warm/Cold Compress 8. Other.
Review of Resident 3's medical record failed to show documented evidence an AIMS (Abnormal Involuntary
Movement Scale) assessment was conducted and the resident was monitored for orthostatic hypotension
for the use of the Risperdal medication.
On 8/15/25 at 1340 hours, an interview and concurrent medical record review for Resident 3 was
conducted with LVN 5. LVN 5 verified there was no monitoring of the side-effect of Risperdal medication
and not knowing the side-effects of the medication.
On 8/15/25 at 1455 hours, an interview and concurrent medical record review for Resident 3 was
conducted with RN 3. RN 3 verified the above findings. RN 3 stated she was not aware of the AIMS
assessment.
On 8/19/25 at 1422 hours, an interview and concurrent medical record review for Resident 3 was
conducted with the DON. The DON verified and acknowledged the above findings for Resident 3. The DON
verified the facility was not monitoring for the orthostatic hypotension and conducting an AIMS assessment
for the use of the Risperdal medication.
3. Medical record review for Resident 8 was initiated on 8/12/25. Resident 8 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 8's MAR Report for August 2025 showed a physician's order dated 8/5/25, for
duloxetine HCl oral capsule delayed release sprinkle 40 mg give three capsules orally one time a day for
depression. In addition, Resident 8 had a physician's order dated 7/20/25, for lorazepam oral tablet 0.5 mg
give one tablet by mouth every six hours as needed for anxiety manifested by agitation document
non-pharmacological interventions as follows: 1. Relaxation 2. Adjust room temp/lighting 3. Reposition 4.
Toileting 5. Music/TV 6. Snacks 7. Warm/Cold Compress 8. Other.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 8 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Furthermore, review of MAR report for August 2025 did not show non-pharmacological interventions
documented for the use of the duloxetine medication, monitoring of the behavior for depression, and the
PRN lorazepam medication ordered without duration.
On 8/19/25 at 0947 hours, an interview and concurrent medical record review for Resident 8 was
conducted with LVN 3. LVN 3 verified the findings and was unable to show documentation of
non-pharmacological interventions for the use of duloxetine medication.
On 8/19/25 at 1031 hours, an interview and concurrent medical record review for Resident 8 was
conducted with RN 1. RN 1 verified the above findings. RN 1 stated the facility should be documenting
non-pharmacological interventions for the use of the duloxetine medication.
On 8/19/25 at 1350 hours, an interview and concurrent medical record review for Resident 8 was
conducted with the DON. The DON verified the above findings. The DON stated if a medication was
documented as given on the MAR with only a signature and without a number documented for the
non-pharmacological intervention, it meant the non-pharmacological intervention was not done.
Additionally, the DON verified the monitoring for the behavior for the verbalization of sadness was not done
for the use of the duloxetine medication. The DON confirmed all the PRN psychotropic orders needed to
have a duration.
4. According to the National Library of Medicine's DailyMed, quetiapine medication may induce orthostatic
hypotension which may lead to falls. The DailyMed also showed a syndrome of potentially irreversible,
involuntary muscle moments may develop in residents treated with antipsychotic drugs, including
quetiapine medication.
Medical record review for Resident 86 was initiated on 8/12/25. Resident 86 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 86's H&P examination dated 7/10/25, showed the resident had the capacity to
understand and make decisions.
Review of Resident 86's medical record failed to show documented evidence an AIMS assessment was
conducted.
Review of Resident 86's Order Summary Report for July and August 2025 failed to show documented
evidence of orthostatic hypotension monitoring.
Further review of Resident 86's Order Summary Report for August 2025 showed a physician's order dated
7/15/25, for quetiapine fumarate (antipsychotic medication) one tablet 100 mg three times a day for
psychosis manifested by agitation.
On 8/15/25 at 1330 hours, an interview and concurrent medical record review for Resident 86 was
conducted with LVN 20. LVN 20 verified above findings. LVN 20 stated the facility did not monitor the
orthostatic hypotension for the residents on the antipsychotic medications and did not assess for AIMS.
LVN 20 stated the AIMS and orthostatic hypotension monitoring should be assessed due to the medication,
which can cause syncope and lead to a fall risk for the resident.
On 8/15/25 at 1348 hours, an interview was conducted with LVN 21. LVN 21 verified the facility did not
monitor for the orthostatic hypotension or assess for AIMS. LVN 21 stated the orthostatic
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 9 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
hypotension should be monitored since the antipsychotic medications can bring down the resident's blood
pressure.
On 8/19/25 at 1008 hours, an interview and concurrent medical record review for Resident 86 was
conducted with the DON. The DON acknowledged the orthostatic hypotension and AIMS should be
assessed to ensure the facility was able to monitor the effectiveness of the medication and for adverse side
effects. The DON verified and acknowledged the above findings for Resident 86.
Event ID:
Facility ID:
055121
If continuation sheet
Page 10 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to develop and implement a
comprehensive person-centered care plan to reflect the individual care needs for one of 28 final sampled
residents (Residents 138). * The facility failed to develop a care plan problem when Resident 138
developed a DTI (Deep Tissue Injury) in the right heel. This failure posed the risk of not providing
appropriate, consistent, and individualized care to Resident 138. Findings: Review of the facility's P&P titled
Wound Care Guidelines revised 11/2021 under the Documentation section showed care plans are updated
accordingly to reflect the current interventions for the wounds and the long-term interventions to prevent
further breakdown as appropriate. Medical record review for Resident 138 was initiated on 8/12/25.
Resident 138 was admitted to the facility on [DATE]. Review of Resident 138's H&P examination dated
7/14/25, showed Resident 138 had fluctuating capacity but could make needs known. Review of Resident
138's eINTERACT Change in Condition Evaluation dated 8/8/25 at 0615 hours, showed Resident 138 was
noted with a DTI in the right heel measuring 4 cm (length) x 4 cm (width) with depth unable to determine.
Further review of Resident 138's medical record failed to show documented evidence a care plan was
developed for the new DTI noted in the right heel. On 8/14/25 at 1326 hours, an interview and concurrent
medical record review for Resident 138 was conducted with LVN 11. LVN 11 verified Resident 138 had a
DTI in the right heel. LVN 11 verified Resident 138's plan of care failed to show documented evidence a
care plan was developed when the resident developed a DTI in the right heel. LVN 11 stated the care plan
should be developed or revised if there was already an existing care plan addressing the skin integrity of
the resident. When asked about the facility's process when a resident developed any new skin issue, LVN
11 stated the care plan was important to monitor if the treatment plan was helping to improve the new
change in condition identified. On 8/19/25 at 1436 hours, an interview was conducted with the DON. The
DON stated the care plan should be initiated as soon as possible for any change in the resident's condition.
The DON stated the care plan would have goals and interventions specific to the change in condition and
would help determine if the interventions were helping to achieve the set goals for the specific problem
related to the resident. The DON was informed and acknowledged the above findings.
Event ID:
Facility ID:
055121
If continuation sheet
Page 11 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and medical record review, the facility failed to provide the necessary care and
services for one of one final sampled resident reviewed for ADL care (Resident 102). * The facility failed to
ensure Resident 102's long fingernails were trimmed. This failure had the potential for Resident 102 to
experience physical discomfort and skin breakdown due to scratching with long fingernails.Findings:
Medical record review for Resident 102 was initiated on 8/12/25. Resident 102 was admitted to the facility
on [DATE]. Review of Resident 102's H&P examination dated 3/27/25, showed Resident 102 was partially
able to make decisions by themselves. Review of Resident 102's MDS assessment dated [DATE], showed
Resident 102 had moderate cognitive impairment and had impairment on both sides of the upper
extremities. Review of Resident 102's Care Plan showed the following: - dated 3/27/25, showed Resident
102 was dependent on the staff for his physical needs such as transfer and ADL care.- dated 8/3/25,
showed a problem addressing potential for skin impairment exhibited by generalized dry and itchy skin. The
interventions showed to trim and file fingernails as needed to prevent scratching and further skin
breakdown. On 8/12/25 at 0913 hours, and on 8/13/25 at 1235 hours, Resident 102 was observed awake in
bed with long fingernails on both hands and was observed scratching both arms with his fingernails.
Resident 102's skin on the bilateral arms was observed dry with white flakes. On 8/15/25 at 0848 hours,
Resident 102 was observed sleeping in his bed with long fingernails on both of his hands. On 8/15/25 at
1306 hours, an interview with Resident 102 was conducted. When Resident 102 was asked about his long
fingernails, Resident 102 stated no one in the facility assisted him to cut his fingernails. On 8/15/25 at 1306
hours, an observation and concurrent interview for Resident 102 was conducted with CNA 6. CNA 6
verified Resident 102's fingernails were long and needed trimming. On 8/15/25 at 1340 hours, an
observation and concurrent interview for Resident 102 was conducted with the DON. Resident 102 was
observed awake in bed with long fingernails on both hands and was observed scratching both arms with
his long fingernails. The DON verified the observation and the above findings. The DON stated she would
ask a CNA to trim Resident 102's fingernails. On 8/18/25 at 1737 hours, a telephone interview was
conducted with Resident Representative 1. Resident Representative 1 stated Resident 102's fingernails
had not been trimmed since the resident had been admitted to the facility on [DATE]. Resident
Representative 1 further stated the facility staff did not tell her to trim Resident 102's fingernails. On 8/19/25
at 1446 hours, a follow up interview was conducted with the DON. The DON stated the CNAs in the facility
can trim the residents' fingernails if the resident was not diabetic (a person with diabetes). The DON further
stated Resident 102 was not diabetic and his finger nailed should have been trimmed especially when
Resident 102 had the behavior of scratching the skin.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 12 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, facility document review, and facility P&P review, the facility
failed to ensure three of six final sampled residents (Residents 2, 96, and 138) and one nonsampled
resident (Resident 71) reviewed for pressure injury were provided with the necessary care and services. *
The facility failed to provide LAL mattress to Resident 138 per the resident's plan of care for wound
management and skin maintenance. In addition, the facility failed to ensure Resident 138's LAL mattress
setting was accurate to the resident's weight and was not in static mode while the resident was in bed when
the LAL mattress was provided. For Resident 138's DTI in the right heel, the facility failed to monitor
Resident 138 every shift for 72 hours after the identification of a DTI in the right heel and develop and
implement a comprehensive person-centered care plan when the resident developed a DTI in the right
heel. The facility failed to ensure the weekly skin assessment was completed for Resident 138 and provided
a wound care specialist to Resident 138 after the identification of the DTI in the right heel per facility's
protocols. In addition, the facility failed to ensure Resident 138 had heel protectors while in bed per
physician's order. * The facility failed to provide bilateral heel suspenders to ensure Resident 2's heels were
offloaded per the physician's order. In addition, the facility failed to provide a LAL mattress per Resident 2's
care plan for skin maintenance. * The facility failed to ensure Resident 71's LAL mattress setting was
accurate to the resident's weight and comfort. * The facility failed to ensure Resident 96's LAL mattress
setting was appropriate to the resident's weight. These failures had the potential for the residents not to
receive the appropriate care and services to promote skin healing.Findings:
Residents Affected - Few
1. Review of the National Pressure Ulcer Advisory Panel's (NPIAP) Guideline titled Prevention and
Treatment of Pressure Ulcers/Injuries: Clinical Practice Guideline – The International Guideline
2019, the Skin and Tissue Assessment section showed skin redness is known as erythema. The redness is
classified as either blanchable or non-blanchable. Non-blanchable erythema is visible skin redness that
persists with the application of pressure. It indicates structural damage to the capillary bed. Initial and
ongoing assessment of the skin is necessary to detect early sigs of pressure damage. A visual assessment
for erythema is the first component of every skin inspection. Skin redness, in conjunction with tissue edema
resulting from capillary occlusion, is a response to pressure, especially over bony prominences. The Heel
Pressure Injuries section showed the heel is one of the two most common anatomical sites for pressure
injuries. The heel is considered a vulnerable area to pressure damage as compared to other areas of the
body due to factors such as heel anatomy, disease burden, comorbid conditions, and the aging process.
Due to this vulnerability, it is prudent to regularly assess the heel for pressure damage, especially in
individuals who are medically complex. The Support Surfaces section showed the manufacturer's weight
recommendations for low air loss beds should be followed. Beds with low air loss features have pressure
redistribution configuration that are designed for adults.
Review of the NPIAP's Guideline titled Prevention and Treatment of Pressure Ulcers dated 2014 showed
the reduction of pressure and shear at the heel is an important point of interest in clinical practice. The
posterior prominence of the heel sustains intense pressure, even when a pressure redistribution surface is
used. The recommendations showed to inspect the skin of the heels regularly and to ensure the heels are
free of the surface of the bed for preventing and treating heel pressure ulcers. Ideally, the heels should be
free of all pressure - a state sometimes called floating heels. Pressure on the heels can be relieved by
elevating the lower leg and calf from the mattress by placing a pillow under the lower legs, or by using a
heel suspension device that floats the heel. Consequently, the pressure will instead spread
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 13 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
to the lower legs, and the heels will no longer be subjected to pressure.
Level of Harm - Minimal harm
or potential for actual harm
Review of the facility's P&P titled Wound Care Guidelines revised 11/2021 showed under the Assessment
section, the wounds should be measured and evaluated weekly for improvement or decline and the wounds
and/or dressings shall be inspected daily and documented. The Documentation section showed the care
plans are updated accordingly to reflect the current interventions for the wounds and the long-term
interventions to prevent further breakdown as appropriate.
Residents Affected - Few
Review of the Proactive Medical Products Operational Manual for Protekt Aire 3000/ 3500/ 3600 (undated)
showed the Protekt Aire 3000/ 3500/ 3600 System comes with an air cell mattress that provides low air
loss, alternate and static pressure redistribution therapy. Protekt Aire 3000 pump and mattress system is
indicated for the prevention and treatment of any and all stage pressure ulcers when used in conjunction
with a comprehensive pressure ulcer management program. In addition, under the operating instructions,
determine the patient's weight and set the control knob to that weight setting on the control unit.
Furthermore, review of the Proactive Medical Products Operational Manual for Protekt Aire 3000/ 3500/
3600 (undated) showed in static mode, the mattress provides a firm surface that makes it easier for the
patient to transfer or reposition. The static mode will help ensure the patient does not bottom out when in a
sitting position.
On 8/12/25 at 1000 hours, during the initial tour of the facility, Resident 138 was observed awake and lying
supine in bed on a regular mattress. Resident 138 stated he could not turn or get out of the bed by himself
and needed someone to clean him. Resident 138 stated he could sit in the wheelchair, but someone had to
put him there. There were two heel protectors observed on the shelf under the TV.
Medical record review for Resident 138 was initiated on 8/12/25. Resident 138 was admitted to the facility
on [DATE].
Review of Resident 138's care plan for Diabetes Mellitus initiated 7/12/25, showed the interventions
included to check all body for breaks in skin and treat promptly as ordered by the physician.
Review of Resident 138's H&P examination dated 7/14/25, showed Resident 138 had fluctuating capacity
but could make needs known. The H&P further showed Resident 138 had a significant history of Diabetes
Mellitus.
Review of Resident 138's MDS assessment dated [DATE], showed Resident 138's BIMS Score was 5,
indicating cognitively severe impairment. The MDS assessment further showed Resident 138 was
dependent for staff assistance on the mobility. The MDS assessment showed Resident 138 was at risk of
developing pressure ulcers/injuries. The MDS Skin Conditions section showed Resident 138 had one
pressure injury and the Skin and Ulcer/Injury Treatments included pressure reducing device for bed.
Review of Resident 138's Order Summary Report showed the following physician orders:
- dated 7/19/25, to administer multivitamins minerals oral tablet one tablet via GT one time a day for wound
Stage 1 (a reversible, non-blanchable redness on intact skin, usually over a bony prominence, which may
also involve changes in skin temperature, texture, or sensation) pressure injury (PI);
- dated 7/19/25, to administer vitamin C oral tablet 500 mg one tablet via GT wound Stage 1 pressure injury
for 30 days;
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 14 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
- dated 7/19/25, to administer zinc sulfate oral tablet 220 mg one tablet via GT one time a day for wound
Stage 1 pressure injury for 30 days;
- dated 8/8/25, for Resident 138 may have ankle protectors at all times while in bed as tolerated every shift;
- dated 8/11/25, to cleanse the right heel DTI (persistent non-blanchable deep red, purple or maroon areas
of intact skin, non-intact skin or blood-filled blisters) with normal saline, pat dry, apply skin prep and leave
open to air every day shift for 30 days; and
- dated 8/12/25, to cleanse coccyx Stage 1 pressure injury with normal saline, apply zinc oxide cream and
cover with foam dressing daily and as needed if soiled or dislodged every shift daily for 30 days.
a. Review of Resident 138's care plan for Stage 1 pressure injury in the coccyx area revised 7/25/25,
showed the interventions included for a LAL mattress for wound management and skin maintenance,
monitor every shift for proper functioning, and to adjust to fit comfort of resident.
Review of Resident 138's Skin Check dated 7/31/25 at 1725 hours, showed Resident 138 had Stage 1
pressure injury in the coccyx area which was present on admission, measuring 14 cm (length) x 17 cm
(width).
On 8/14/25 at 0605 hours, an observation and concurrent interview was conducted with CNA 3. CNA 3
stated Resident 138's buttocks were red when he cleaned the resident. CNA 3 stated Resident 138 never
refused the turning when he needed to be turned.
On 8/14/25 at 0626 hours, an interview was conducted with RN 5. RN 5 verified Resident 138 did not have
a LAL mattress.
On 8/14/25 at 1100 hours, a wound care observation and concurrent interview was conducted with LVNs 1
and 14. Resident 138 stated he was having pain in his sacrum. Resident 138 was observed on a regular
mattress. LVN 1 stated Resident 138 already received pain medication. Resident 138's wound in the coccyx
area was an open shallow wound with loss of skin and red. LVN 1 stated he did the wound treatment
yesterday and it was not like this or could not recall since he had treated several residents yesterday. LVN 1
stated LVN 11 might have seen Resident 138's wound last night because he was told LVN 11 changed the
dressing when it got soiled. LVN 1 stated he would restage the coccyx wound and do the change in
condition note. LVN 1 verified Resident 138's bed had only a regular mattress.
On 8/14/25 at 1140 hours, an interview was conducted via facetime with Family Member 2. Family Member
2 stated Resident 138 was complaining of pain in his buttocks yesterday when she came at around 1700
hours. Family Member 2 stated at around 1900 hours, she asked the CNA to clean Resident 138 because
the incontinence brief was wet. Family Member 2 stated when the brief was removed, she observed the
coccyx wound was red, open, with the skin was not intact and no dressing. Family Member 2 stated she
talked to one of the treatment nurses regarding the coccyx wound but could not recall who. Family Member
2 stated the licensed nurses applied the cream and dressing to Resident 138's coccyx wound. Family
Member 2 stated the wound in the coccyx area would get better and heal then come back again.
On 8/14/25 at 1326 hours, an interview and concurrent medical record review was conducted with LVN
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 15 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
11. LVN 11 stated she did the wound treatment yesterday morning and afternoon to Resident 138. LVN 11
stated the coccyx area of Resident 138 yesterday was red, nonblanchable, and the skin was intact, and in
the afternoon, the resident's coccyx was extremely red, but the skin was still intact. LVN 11 verified Family
Member 2 was in the facility yesterday and she talked to her. LVN 11 verified the resident's plan of care
addressing Resident 138's coccyx wound had an intervention for a LAL mattress, but the resident was
provided with a regular mattress. LVN 11 further stated the preventative measures to prevent skin
breakdown for the residents were frequent repositioning of the resident, providing LAL mattress, RD consult
for adequate diet, educating the resident and family members, getting the resident up as often if able to,
and implementing IDT meeting. LVN 11 stated the CNAs must complete the shower sheet during shower
and document any new skin issue. LVN 11 stated the charge nurse would sign the shower sheet.
On 8/15/25 at 1005 hours, an observation and concurrent interview was conducted with CNA 4. CNA 4
stated he was familiar with Resident 138 and had provided shower to the resident yesterday morning. CNA
4 stated when he showered Resident 138 yesterday, the wound in the coccyx was red and open. CNA 4
stated he thought he completed the shower sheet when asked if he notified the nurse regarding Resident
138's coccyx area being reopened. CNA 4 stated during the shower, he would check the resident's skin and
if he found any skin problems like bruising or wounds, he would write it in the sheet then he would give it to
the licensed nurse for signature and inform the licensed nurse of the skin problem. CNA 4 stated he turned
his residents every two hours to prevent bed sores. CNA 4 stated if the resident refused, he would report it
to the nurse.
On 8/18/25 at 1059 hours, an interview was conducted with LVN 7. LVN 7 stated Resident 138 was known
to him. LVN 7 stated Resident 138 understood simple English words but did not speak fluent English. LVN 7
stated Resident 138 understood when being asked for pain, turning or cleaning. LVN 7 stated Family
Members 1 and 2 usually came to visit Resident 138 so he communicated with the resident through the
family members. LVN 7 stated Resident 138 needed full assistance with turning or getting out of the bed to
transfer to wheelchair. LVN 7 stated Resident 138 was compliant with care. LVN 7 stated if he saw a new
skin problem, he would assess it and document the new skin issue and inform the treatment nurse. LVN 7
stated he had not really seen the coccyx area of Resident 138 last week, but he knew the resident had a
Stage 1 pressure injury in the coccyx. LVN 7 stated the CNAs had to complete the shower sheet whenever
they provided a shower to the residents and if they found any new wound they would notify the licensed
nurses and the licensed nurses had to sign the shower sheet. LVN 7 further stated the CNAs could also
document in the tasks, and any skin issues assessed could be documented in the skin check assessment
or progress notes in the medical record as well as in the shower sheet.
On 8/18/25 at 1155 hours, an observation was conducted for Resident 138. Resident 138 was sleeping in
bed on a LAL mattress. The LAL mattress was set to 200 pounds for the weight setting with the static mode
turned on with the orange light.
On 8/18/25 at 1413 hours, an observation of Resident 138 and concurrent interview was conducted with
CNA 5. Resident 138 was awake and lying in the bed on a LAL mattress. The LAL mattress was set to 200
pounds for the weight setting with the static mode turned on with the orange light. CNA 5 verified the setting
of the LAL mattress. CNA 5 stated she had not touched the machine since this morning and had not really
looked at it until now. CNA 5 stated the LAL mattress should be set to the resident's weight, but she was not
familiar with the alternating and static modes of the LAL mattress. CNA 5 stated Resident 138 needed total
assistance with mobility and ADL care except for eating. CNA 5 stated Resident 138 did not refuse any
ADL care like turning, being cleaned or elevating his legs
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 16 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
when she did it. CNA 5 stated the residents got shower twice a week and Resident 138's shower schedule
was every Monday and Thursday. CNA 5 stated when she was giving shower to the residents, she also
checked their skin for any bruising or cuts, or infection around the GT, ostomy bag or indwelling urinary
catheter, and if she found any she would document it in the shower sheet, would inform the charge nurse
right away because the charge nurse needed to sign it as well and would submit the shower sheet to the
DSD. CNA 5 further stated if there was a new skin condition or any change in condition for the resident, she
would document it also in the Alert task for the CNAs but had not done it because she had never had any
residents having a change in condition.
On 8/18/25 at 1519 hours, an observation, interview, and concurrent medical record review for Resident
138 was conducted with LVN 1. LVN 1 verified Resident 138's recorded weight was 115 pounds on 8/1/25
per the Weight Record. LVN 1 verified the setting of Resident 138's LAL mattress was wrong and should be
based on the resident's weight and comfort and adjust the mattress as necessary. LVN 1 stated at times
they had to adjust the weight setting to more than the weight of the resident because the resident could
sink in. When asked if the weight setting of 200 pounds appropriate to Resident 138's weight of 115
pounds, LVN 1 stated maybe the resident or family requested it. LVN 1 stated the static mode was used for
resident care or repositioning to help maneuver the resident easily. LVN 1 stated the LAL mattress had tiny
holes producing layers of air which helped in keeping the residents dry whether it was in static or
alternating modes.
On 8/19/25 at 1048 hours, an interview and concurrent medical record review for Resident 138 was
conducted with the DSD. The DSD stated the CNAs received training for skin assessment as well as part of
their orientation. The DSD stated whether it was during shower or bedside care, the CNAs know how to
document their findings in the medical record under the Alert task. The DSD stated once the CNA had
initiated the Alert task, the licensed nurse would see it in the Progress Note in red letters and had to
acknowledge it by starting a change in condition evaluation. The DSD stated the facility's protocol was for
the CNA to document Alert in the shower log related to the new skin condition. The DSD stated the CNAs
should document in the shower log any skin issues found whether it was new or old. The DSD stated the
shower log would be signed off by the charge nurses and if there were new findings related to the skin, she
would give the copy to the treatment nurse. The DSD stated the CNAs received training or competency
regarding preventative measures to prevent skin injuries which included offloading of bony prominences
using pillows or heel protectors. The DSD stated there was nowhere in the medical record the CNA could
document the repositioning or offloading the heels were done. The DSD stated the CNAs were given
instructions regarding how to set the LAL mattress to static mode only when they were doing ADL care and
turn off the static mode when they were done with the care but other than that, they could not touch or
change the other setting. The DSD further stated the licensed nurses were responsible for the setting of the
LAL mattress alternating mode was used when the resident was not being worked on unless requested by
the resident or family member or specified in the order.
b. Review of Resident 138's eINTERACT Change in Condition Evaluation dated 8/8/25 at 0615 hours,
showed Resident 138 was noted with DTI in the right heel measuring 4 cm (length) x 4 cm (width), with
depth unable to determine.
Review of Resident 138's Monitor Record for August 2025 showed the ankle protectors were applied on 8/8
for 1900-0700 hours shift, 8/9 to 8/11 for 0700-1900 hours shift and for 1900-0700 hours shift, and 8/12/25
for 0700-1900 hours shift.
Further review of Resident 138's medical record failed to show documented evidence a care plan was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 17 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
developed and continued monitoring/assessment by the licensed nurses for Resident 138's new DTI in the
right heel. The medical record also failed to show a weekly skin assessment was completed after 7/31/25.
In addition, there was no documentation the right heel was assessed with any redness prior to developing
the DTI on 8/8/25.
On 8/12/25 at 1257 hours, an observation for Resident 138 and concurrent interview was conducted with
Family Member 1. Resident 138 was awake and lying in bed on a regular mattress. The ankle protectors
were observed on the shelf below the TV. Family Member 1 stated Resident 138 had been in the facility
since July 2025. Family Member 1 stated Resident 138 was not confused. Family Member 1 stated
Resident 138's primary language was not English but could understand simple English words. Family
Member 1 stated he came to the facility almost every day between 1000 hours to 1200 hours and would
stay for two hours, and Family Member 2 came almost every day between 1700 hours to 1900 hours.
Family Member 1 stated Resident 138 had a wound on his bottom which would come and go but the right
heel back wound was new. Family Member 1 stated Resident 138 never had a wound in the heels before.
Family Member 1 stated it was Family Member 2 who found it. Family Member 1 stated every time he
came; the ankle protectors were not applied to Resident 138. Family Member 1 stated he would put it on
Resident 138 every time he was in the facility. Family Member 1 further stated Resident 138 did not refuse
any treatment or care because if the resident did, the facility staff would have informed them. Family
Member 1 stated Resident 138 always had a regular mattress since the resident came to the facility.
Resident 138 was observed with an eschar in the right heel.
On 8/13/25 at 1430 hours, an observation was conducted with Resident 138. Resident 138 was sleeping in
the bed on a regular mattress with the tube feed running. Resident 138 did not have the ankle protectors
on.
On 8/14/25 at 0555 hours, during an observation, Resident 138 was sleeping in bed on a regular mattress
without the ankle protectors. The ankle protectors were observed placed on the chair beside Resident 138's
bed.
On 8/14/25 at 0605 hours, an observation and concurrent interview was conducted with CNA 3. CNA 3
verified Resident 138 was not wearing the ankle protectors. CNA 3 verified Resident 138's heels were
resting directly on the mattress. CNA 3 stated Resident 138's right heel was black in color when he cleaned
the resident. CNA 3 stated Resident 138 never refused the turning when he needed to be turned.
On 8/14/25 at 0626 hours, an interview was conducted with RN 5. RN 5 verified Resident 138 had a DTI on
the right heel. RN 5 verified even with one pillow under the resident's legs, the heels were resting directly
on the mattress and the resident should always have the ankle protectors while in bed. RN 5 verified
Resident 138 did not have a LAL mattress.
On 8/14/25 at 1140 hours, an interview was conducted via facetime with Family Member 2. Family Member
2 stated on 8/7/25 at around 1930 hours, she took off Resident 138's socks and observed a blister-like
wound with blood about an inch and a half in size on the resident's right heel. Family Member 2 stated
Resident 138 complained of pain in his feet occasionally, but it passed. Family Member 2 stated she
informed and showed the LVN regarding the right heel of Resident 138.
On 8/14/25 at 1326 hours, an interview and concurrent medical record review was conducted with LVN 11.
LVN 11 stated each day of the week, there were rooms assigned for them to do the weekly skin check. LVN
11 stated Resident 138 was assigned every Thursday for the weekly skin assessment. LVN 11
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 18 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
verified the last weekly skin assessment for Resident 138 was on 7/31/25. LVN 11 stated any new skin
issue was considered a change in condition. LVN 11 stated for a change in condition, the licensed nurses
must monitor the resident every shift for 72 hours specific to the change in condition. LVN 11 further stated
the licensed nurses must monitor if the wound was getting better or worse, responding to the treatment,
and if the orders needed to be updated or changed. LVN 11 verified there was no monitoring for Resident
138's DTI on the right heel on 8/8/25. LVN 11 stated if the resident developed a new skin issue and the
treatment nurses were no longer in the facility, the report would be given the following morning, and the
treatment nurse had to do the complete assessment for the new skin issue. LVN 11 verified the treatment
nurse did not complete a skin check/assessment when Resident 138 was identified with DTI in the right
heel. LVN 11 stated the care plan should have been developed or revised if there was already an existing
care plan addressing the skin integrity of the resident. LVN 11 further stated the care plan was important for
monitoring if the treatment plan was helping in the improvement of the new change in condition. LVN 11
verified Resident 138's plan of care failed to show documented evidence a care plan was completed for
Resident 138 when the resident developed a DTI in the right heel. LVN 11 stated the wound consultant did
not have to follow up residents with DTI because they could heal it. LVN 11 further stated the preventative
measures to prevent skin breakdown for the residents were frequent repositioning of the resident, providing
low air loss mattress, RD consult for adequate diet, educating the resident and family members, getting the
resident up as often if able to, and implementing IDT meeting.
On 8/15/25 at 1005 hours, an observation and concurrent interview was conducted with CNA 4. CNA 4
stated he was familiar with Resident 138 and had provided shower to the resident yesterday morning. CNA
4 stated during the shower, he would check the resident's skin and if he found any skin problems like
bruising or wounds, he would write it in the sheet then he would give it to the nurse for signature and inform
the nurse of the skin problem. CNA 4 stated he could not remember if Resident 138's heels were red the
last time he provided a shower to the resident before it became black. CNA 4 stated Resident 138 did not
refuse the repositioning or putting pillows under the legs. CNA 4 stated he was not sure where to document
in the medical record when he applied the pillows under the legs of the resident or putting on the ankle
protectors, but he was doing it.
On 8/18/25 at 1059 hours, an interview was conducted with LVN 7. LVN 7 stated Resident 138 was known
to him. LVN 7 stated he did not notice redness on Resident 138's heels before it developed into a DTI on
the right heel because the resident always wore socks. LVN 7 stated the charge nurses completed a body
assessment upon admission. LVN 7 stated the treatment nurse would do the daily skin assessment and
weekly skin assessment. LVN 7 stated he would only do a visual check of the resident's body daily of
anything he could see but would not remove the socks of the resident to the extent of checking the heels.
LVN 7 stated the CNAs had to complete the shower sheet whenever they provided a shower to the
residents and if they found any new wound they would notify the licensed nurses, and the nurses had to
sign the shower sheet.
On 8/18/25 at 1155 hours, an observation was conducted for Resident 138. Resident 138 was sleeping in
bed on a LAL mattress and not wearing heel protectors.
On 8/18/25 at 1413 hours, an observation of Resident 138 and concurrent interview was conducted with
CNA 5. CNA 5 stated she did not know Resident 138 had a DTI in the right heel.
On 8/18/25 at 1519 hours, an observation, interview, and concurrent medical record review for Resident
138 was conducted with LVN 1. LVN 1 stated he tended to focus on the issue at hand on a daily basis,
unless there was a report or change of condition noted and would only do a generalized visual
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 19 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
check/look of the skin but not the head-to-toe assessment. LVN 1 stated for the weekly skin check, it was
more of assessing the progress of the current wound of the resident and would not really do a complete
head to toe skin check or assessment. LVN 1 stated when a new skin issue of the resident was found
during the night shift, he would be informed in the morning, or he could run the report for the change in
condition report. LVN 1 stated he then needed to follow up the resident and do the skin check assessment
with the full description of the wound, size, color, presence of drainage or odor, and the whole general
appearance. LVN 1 verified he created a late entry for the weekly skin assessment after 7/31/25, and the
follow up skin assessment for Resident 138 after the DTI was identified on 8/8/25. LVN 1 stated for any new
skin issues, the change of condition evaluation should be completed and monitor it every shift for 72 hours,
implement a care plan for the new skin problem, and if the new skin issue was Stage 3 or 4 and DTI, an
IDT meeting should have been initiated. LVN 1 stated the IDT meeting was usually every Tuesday. LVN 1
stated the facility's practice was to do the IDT meeting within 24 hours and circle back to discuss the plan of
care. LVN 1 stated the IDT team was composed of him, the DON, IP, and RD. LVN 1 stated he would set up
the IDT meeting for Resident 138. LVN 1 stated the wound consultant only saw the residents with infected
wounds, Stage 3 and 4 pressure injuries, diabetic foot ulcers, and some DTI. LVN 1 stated the wound
consultant would only check on residents with DTI if they have high risk medical diagnosis like Diabetes.
LVN 1 verified Resident 138 had a diagnosis of Diabetes Mellitus. LVN 1 stated he would place an order for
wound consult for Resident 138. LVN 1 stated the resident was not assessed for any redness in the heel
nor reported from the facility staff prior to the identification of the DTI on the right heel. LVN 1 stated prior to
the progression of the DTI, the resident might have nonblanchable redness, pain or discomfort to the
specific region of the body. LVN 1 stated when he did the skin assessment for the DTI in the right heel of
Resident 138 on 8/9/25, the skin felt dense and not mushy, with the skin intact and dark purple in color. LVN
1 stated the CNAs could assess the resident's skin also for any new issues like reddened areas, bruising,
and any types of wounds during shower. LVN 1 stated the CNAs would document any findings in the
shower sheet and the DSD would give a copy to verify the findings. LVN 1 stated he did not notify the DON
when Resident 138 was identified with the right heel DTI and did not know if someone else notified the
DON.
On 8/19/25 at 1436 hours, an interview and concurrent medical record review was conducted with the
DON. The DON stated the measures observed by the facility to prevent skin breakdown for the residents
included monitoring for skin redness and reporting to the nurses, repositioning the resident every two
hours, staff to report all abnormal findings, skin inspections during showers, using pressure release
devices, moisture management, and providing adequate nutrition and hydration. The DON stated the
licensed nurse should perform a head-to-toe skin assessment daily whether they were charge nurses or
treatment nurses. The DON stated the treatment nurses should assess the resid
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 20 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and medical record review, the facility failed to provide the appropriate care and
services for the use of the GT for three of seven final sampled residents (Residents 41, 94, and138)
reviewed for the GT feeding. * The facility failed to ensure the physician's order was followed for Resident
41's enteral feeding. * The facility failed to ensure the HOB (head of the bed) was elevated at a minimum
30-degree angle when the enteral feeding was infusing via GT to reduce the risk of aspiration (entry of
food, liquid or foreign material into the airway) for Residents 94 and 138. These failures posed the risk of
complications related to the use of GT.Findings:
Medical record review for Resident 41 was initiated on 8/12/25. Resident 41 was admitted to the facility on
[DATE].
Review of Residents 41's H&P examination dated 9/21/24, showed Resident 41 had no capacity to
understand and make decisions.
Review of Resident 41's Order Summary Report showed the following physician orders:
- dated 7/28/25, to administer continuous enteral feeding with Nepro (enteral feeding) at the rate of 40 ml
per hour for 20 hours and total volume of 800 ml, providing 14400 kcal. Start at 1400 hours and off at 1000
hours or until the total volume is completed.
- dated 7/28/25, to administer intermittent enteral water flush at the rate of 30 ml per hour for 20 hours.
Start at 1400 hours and off at 1000 hours.
a. On 8/12/25 at 0856 hours, during the initial tour observation of the facility, Resident 41 was lying in her
bed and receiving an enteral feeding of Nepro at the rate of 40 ml/hr via GT and the water flush at 25 ml/hr.
On 8/12/25 at 1032 hours, an observation of Resident 41 and concurrent interview was conducted with LVN
6. LVN 6 verified Resident 41 was receiving Nepro at 40 ml/hr and the water needed to be at 30 ml/hr. LVN
6 stated she was in a hurry to change the enteral feeding.
b. On 8/19/25 at 1011 hours, an observation and concurrent interview was conducted with LVN 11.
Resident 41's Kangaroo pump (medical device used for delivering nutrition directly into the gastrointestinal
tract of patients who cannot or drink normally) was turned off. There was still some residual feeding left.
LVN 11 stated the feeding for Resident 41 was turned off because the resident completed the feeding
volume. LVN 11 turned on the Kangaroo pump and verified Resident 41 did not complete the feeding and
needed 242 ml to complete the feeding volume.
On 8/19/25 at 1048 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings. The DON stated the enteral feeding needed to continue even after 1000
hours to complete the feeding volume ordered.
2. According to Level Up RN, Fundamentals-Practice and Skills part 21: Enteral and Parenteral Nutrition
updated 6/30/25, elevate the head of the bed 30-45 degree during feeding and for at least an hour after
feeding. This is to reduce the risk of aspiration.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 21 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Medical record review for Resident 94 was initiated on 8/12/25. Resident 94 was admitted to the facility on
[DATE], and readmitted to the facility on [DATE].
Review of Resident 94's H&P examination dated 7/7/25, showed Resident 94 had no capacity to
understand and make decisions.
Residents Affected - Few
Review of Resident 94's care plan for dysphagia dated 7/11/25, showed interventions including to elevate
the HOB at least 30 to 45 degrees during and thirty minutes after the tube feedings.
Review of Resident 94's Order Summary Report dated 7/12/25, showed to administer continuous Jevity 1.5
(enteral feeding) at 60 ml per hour for 20 hours and total volume of 1200 ml. To start administration at 1400
hours and stop at 1000 hours or until the total volume was completed.
Review of Resident 94's MDS quarterly assessment dated [DATE], under Section I showed Resident 94
had a medical history of dysphagia (difficulty swallowing).
On 8/14/25 at 0712 hours, an observation and concurrent interview was conducted with LVN 12. LVN 12
verified Resident 94's HOB was not elevated between 30-45 degrees. LVN 12 confirmed the measurement
tool application showed Resident 94's HOB was elevated to 20 degrees while the resident was receiving
the enteral feeding. LVN 12 stated Resident 94's HOB should be elevated at least 30 to 45 degrees while
receiving the enteral feeding to prevent aspiration.
On 8/18/25 at 1613 hours, an interview was conducted with the DON. The DON verified and acknowledged
the above findings, and stated the HOB for the residents receiving enteral feeding needs to be between
30-45 degrees.
3. Medical record review for Resident 138 was initiated on 8/12/25. Resident 138 was admitted to the facility
on [DATE].
Review of Resident 138's H&P examination dated 7/14/25, showed Resident 138 had fluctuating capacity
but could make needs known.
Review of Resident 138's care plan for enteral feeding dated 7/14/25, showed interventions included the
HOB elevated at least 30-45 degrees during and thirty minutes after the tube feedings.
Review of Resident 138's Order Summary Report showed a physician's order dated 7/31/25, for continuous
enteral feeding with Glucerna 1.2 (type of enteral feeding) at the rate of 75 ml per hour to start at 1400
hours and off at 1000 hours to provide 1500 ml and 1800 kcal per day.
On 8/14/25 at 0555 hours, during an observation, Resident 138 was lying in bed and receiving the enteral
feeding Glucerna 1.2 at 75 ml per hour via the GT. Resident 138's HOB was observed at a less than
30-degree angle and measured to be at a 20-degree angle.
On 8/14/25 at 0605 hours, an observation and concurrent interview was conducted with CNA 3. CNA 3
verified Resident 138's HOB was elevated at 20-degree angle while the resident was receiving the enteral
feeding via the GT. CNA 3 stated he knew and was familiar with Resident 138 since he had been assigned
to the resident most of the time. CNA 3 stated since Resident 138 was receiving the enteral feeding, the
HOB for the resident should have been elevated at more than 25-degree angle. CNA 3 further stated
Resident 138 was not observed using the bed control or had not requested for the HOB to be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 22 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
lowered.
Level of Harm - Minimal harm
or potential for actual harm
On 8/14/25 at 0626 hours, an observation and concurrent interview was conducted with RN 5. RN 5 stated
the resident's HOB should be elevated to 30 to 45-degree angle while receiving the enteral feeding to
prevent aspiration. RN 5 was informed of and acknowledged the above findings.
Residents Affected - Few
On 8/19/25 at 1436 hours, an interview was conducted with the DON. The DON stated when the resident
was receiving the enteral feeding, aspiration precautions needed to be observed like having the HOB
elevated to more than 30-degree angle. The DON was informed and acknowledged the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 23 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to provide the
necessary respiratory care services for five of five final sampled (Resident 1, 19, 86, 124, and 135) and two
non-sampled residents (Resident 40 and 60) reviewed for respiratory care. * The facility failed to ensure the
administration of oxygen to Resident 1 was documented. * The facility failed to ensure Resident 19's nasal
cannula tubing was labeled and dated. * The facility failed to ensure Resident 40 was administered oxygen
per the physician's order. In addition, the facility failed to ensure the humidifier bottle was changed and not
left empty for Resident 40. * The facility failed to ensure the nasal cannulas for Resident 60 were stored
properly when not in use. * The facility failed to ensure Resident 86's nebulizer storage bag was changed
weekly. * The facility failed to ensure a physician's order was obtained prior to the administration of
Resident 124's oxygen therapy. In addition, the facility failed to ensure Resident 124's nasal cannula tubing
was labeled and dated and a signage was posted to indicate the oxygen was in use. * The facility failed to
ensure Resident 135 had an oxygen storage bag to store his nasal cannula. These failures had the
potential for these residents not to receive the appropriate respiratory care and increased their risks of
infection.Findings:
Residents Affected - Few
Review of the facility's P&P titled Oxygen Administration revised 11/2021 showed the following:
- Set oxygen flow rate as ordered or oxygen percentage (if tracheostomy) as ordered:
- Place sign to entry of room alerting that oxygen is in use; and
- Change the humidifiers and tubing weekly unless otherwise directed and discard accordingly. If using an
antimicrobial storage bags for tubing, may change bags every 30 days.
1. On 8/13/25 at 1142 and 1250 hours, Resident 1 was observed in bed receiving two liters per minute of
oxygen via nasal cannula.
Medical record review for Resident 1 was initiated on 8/12/25. Resident 1 was readmitted to the facility on
[DATE].
Review of Resident 1's Order Summary Report showed a physician's order dated 7/24/25, for oxygen to be
administered at two liters per minute via nasal cannula as needed.
On 8/18/25 at 1016 hours and 8/19/25 at 1044 hours, a follow-up observation was conducted for Resident
1. Resident 1 was observed in a wheelchair receiving two liters per minute of oxygen via nasal cannula.
Review of Resident 1's Weights and Vitals Summary for July and August 2025 showed Resident 1's oxygen
saturation was monitored while Resident 1 was receiving oxygen via nasal cannula or mask on the
following dates and times:
- 7/10/25 at 1351 hours;
- 7/11/25 at 1833 hours;
- 7/12/25 at 0941 and 1951 hours;
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 24 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
- 7/13/25 at 0910 and 1511 hours;
Level of Harm - Minimal harm
or potential for actual harm
- 7/14/25 at 1555 hours;
- 7/16/25 at 0930, 1315 and 1724 hours;
Residents Affected - Few
- 7/17/25 at 1720 hours;
- 7/18/25 at 0900 and 1839 hours;
- 7/19/25 at 0902 and 2005 hours;
- 7/20/25 at 0903, 1940, and 1941 hours;
- 7/21/25 at 0931 hours;
- 7/22/25 at 0046, 0100, and 0112 hours;
- 7/24/25 at 0301 hours;
- 7/25/25 at 1905 hours;
- 7/27/25 at 1932 and 1936 hours;
- 7/28/25 at 2111 hours;
- 8/1/25 at 1832 hours;
- 8/2/25 at 1315, 1316 and 1358 hours;
- 8/4/25 at 1557 hours;
- 8/5/25 at 1600 hours;
- 8/6/25 at 1047 and 1807 hours;
- 8/9/25 at 0259 and 1405 hours;
- 8/11/25 at 1405 and 1839 hours; and
- 8/15/25 at 2230 hours.
Review of Resident 1's MAR for July and August 2025 failed to show the administration of the oxygen to
Resident 1 was documented in the MAR.
On 8/19/25 at 1102 hours, an observation for Resident 1 and concurrent interview and medical record
review were conducted with LVN 17. LVN 17 verified Resident 1 was receiving oxygen at two liters per
minute via nasal cannula. LVN 17 stated Resident 1 was on an on and off oxygen use. When asked if
Resident 1 had a low oxygen saturation to warrant the use of the oxygen, LVN 17 stated she had not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 25 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
checked Resident 1's oxygen saturation. LVN 17 stated Resident 1 had a history of shortness of breath.
LVN 17 further stated the night shift nurse did not endorse Resident 1 had a low oxygen saturation. When
asked where the licensed nurses document of the oxygen administration, LVN 17 stated it should be
documented in the MAR. LVN 17 verified the MAR failed to show any documentation when the oxygen was
administered to Resident 1.
Residents Affected - Few
2. On 8/12/25 at 0932, 0934, 0940, and 1019 hours, Resident 40 was observed in bed with oxygen via
nasal cannula at four liters per minute. An empty humidifier bottle dated 8/4/25, was observed connected to
the oxygen concentrator.
Medical record review for Resident 40 was initiated on 8/12/25. Resident 40 was admitted to the facility on
[DATE].
Review of Resident 40's Order Summary Report showed a physician's order dated 5/5/25, for oxygen to be
administered at three liters per minute via nasal cannula.
On 8/12/25 at 1040 hours, an observation for Resident 40 and concurrent interview was conducted with
LVN 3. LVN 3 verified Resident 40 was receiving oxygen via nasal cannula at four liters per minute, and an
empty humidifier bottle was dated 8/4/25, was connected to the oxygen concentrator. Upon review of
Resident 40's Order Summary Report, LVN 3 verified the physician had prescribed Resident 40 to receive
oxygen at three liters per minute. LVN 3 stated the humidifier should have been replaced or changed by the
NOC shift nurse weekly.
3. On 8/12/25 at 0904 and 0908 hours, Resident 60 was observed in bed. A green nasal cannula connected
to a concentrator was observed on the floor. The set-up bag hanging on the concentrator was dated 8/3/25.
Another nasal cannula was also observed on the nightstand and not observed in a set-up bag.
Medical record review for Resident 60 was initiated on 8/12/25. Resident 60 was admitted to the facility on
[DATE].
Review of Resident 60's Order Summary Report showed a physician's order dated 8/4/25, for oxygen to be
administered at two liters per minute via nasal cannula as needed.
On 8/12/25 at 0950 hours, an observation for Resident 40 and concurrent interview was conducted with
LVN 16. LVN 16 verified the green nasal cannula was on the floor, set-up bag hanging on the concentrator
was dated 8/3/25, and another nasal cannula was on the nightstand and not stored in the set-up bag. LVN
16 stated the nasal cannula was changed by the night shift nurse every Sunday.
On 8/18/25 at 1521 hours, an interview and concurrent medical record review for Residents 1, 40, and 60
was conducted with the DON. The DON stated the licensed nurses should follow the physician's order
when administering the oxygen to the residents and should call the physician if the oxygen needed to be
increased. The DON further stated the oxygen administration should be documented in the MAR. When
asked about changing the respiratory supplies such as nasal cannulas and humidifiers, the DON stated the
respiratory supplies should be changed by the NOC shift nurse every Sunday, and the set-up bag should
be labeled with the date, name and room number of the resident. The DON further stated the nasal cannula
should be stored inside the set-up bag when not in use.
4. On 8/12/25 at 1100 hours, during the initial tour of the facility, Resident 19 was observed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 26 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
sitting up in a wheelchair and receiving oxygen at two liters per minute via nasal cannula which was
attached to a portable oxygen tank. The nasal cannula tubing was unlabeled and undated. In addition, the
oxygen concentrator in Resident 19's room had unlabeled and undated nasal cannula.
Medical record review for Resident 19 was initiated on 8/12/25. Resident 19 was admitted to the facility on
[DATE].
Review of Resident 19's admission MDS assessment dated [DATE], showed Resident 19 had a BIMS of 2
(severely impaired cognition).
Review of Resident 19's Order Summary Report for August 2025 showed a physician's order dated 5/7/25,
to administer oxygen at two liters per minute via nasal cannula, may titrate oxygen to maintain the oxygen
saturation greater or equal to 92% every shift.
On 8/12/25 at 1121 hours, an observation and concurrent interview was conducted with LVN 5. LVN 5
verified Resident 19's nasal cannula connected to the oxygen concentrator and portable oxygen tank were
both unlabeled and undated. LVN 5 stated the nasal cannula should have been labeled and dated.
On 8/14/25 at 1317 hours, an interview and concurrent medical record review was conducted with RN 1.
RN 1 was informed of the above findings. RN 1 acknowledged and stated the nasal cannula were changed
by the NOC shift licensed nurses weekly on a Sunday. RN 1 further stated the nasal cannula should be
labeled and dated.
5. On 8/12/25 at 1027 hours, during the initial tour of the facility, an oxygen concentrator was observed in
Resident 124's room with undated and unlabeled nasal cannula. Additionally, there was no signage to
indicate the oxygen was in use in the room.
Medical record review for Resident 124 was initiated on 8/12/25. Resident 124 was admitted to the facility
on [DATE], and readmitted on [DATE].
Review of the Quarterly MDS assessment dated [DATE], showed Resident 124 had a short-term and
long-term memory problem.
Review of Resident 124's Order Summary Report for August 2025 failed to show a physician's order for the
oxygen administration to Resident 124.
Review of Resident 124's Change in Condition Evaluation dated 8/4/25, showed the oxygen at two liters per
minute via nasal cannula was administered.
On 8/12/25 at 1121 hours, an observation and concurrent interview was conducted with LVN 5. LVN 5
verified Resident 124's nasal cannula was unlabeled and undated and there was no signage posted to
indicate oxygen was in use in the room. LVN 5 stated there should have been a signage for oxygen usage
and the nasal cannula should have been labeled and dated.
On 8/18/25 at 1605 hours, an interview and concurrent medical record review was conducted with RN 6.
RN 6 was informed and acknowledged there should have been a physician's order for the oxygen
administration to Resident 124. RN 6 stated the licensed nurses were responsible for changing the nasal
cannula weekly and should have been labeled and dated for infection control purposes.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 27 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
6. On 8/12/25 at 0938 hours, during an initial tour of the facility, an observation and concurrent interview
with Resident 86 was conducted in the resident's room. The storage bag for Resident 86's nebulizer was
dated 8/4/25. When the resident was asked if she uses the nebulizer, Resident 86 stated she does.
Medical record review for Resident 86 was initiated on 8/12/25. Resident 86 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 86's H&P examination dated 7/10/25, showed the resident had the capacity to
understand and make decisions.
Review of Resident 86's Order Summary Report for August 2025, showed a physician's order dated
7/15/25, for albuterol sulfate (a bronchodilator) 3 ml, inhale orally four times a day for COPD.
On 8/12/25 at 1046 hours, a follow-up observation and concurrent interview was conducted with LVN 8 in
Resident 86's room. LVN 8 verified the storage bag for the nebulizer was dated 8/4/25. LVN 8 stated the
storage bag should have been changed weekly for infection control.
On 8/18/25 at 1053 hours, an interview with the DSD was conducted. The DSD stated the oxygen and
nebulizer storage bags were changed weekly on Sundays during the NOC shift. The DSD stated they
should have been changed to ensure infection control. When asked if the storage bags for the oxygen and
nebulizers were antimicrobial or regular storage bags, the DSD stated they were regular storage bags.
7. On 8/12/25 at 0955 hours, during an initial tour of the facility, an observation of Resident 135 was made
in the resident's room. Resident 135 was observed on the oxygen via nasal cannula; however, there was no
oxygen storage bag observed.
Medical record review for Resident 135 was initiated on 8/12/25. Resident 135 was admitted to the facility
on [DATE].
Review of Resident 135's H&P examination dated 8/3/25, showed the resident was alert.
Review of Resident 135's Order Summary Report for August 2025 showed a physician's order dated
7/30/25, for oxygen via nasal cannula at two liters per minute and may titrate the oxygen to maintain the
oxygen saturation greater or equal to 92% every shift.
On 8/12/25 at 1046 hours, a follow-up observation and concurrent interview was conducted with LVN 18 in
Resident 135's room. LVN 18 verified the above findings and stated Resident 135 was on continuous
oxygen. LVN 18 stated Resident 135 should have a storage bag when the resident removes the nasal
cannula and uses a portable oxygen tank and leaves the room. LVN 18 stated the storage bags were
provided to ensure the nasal cannula tubing does not go on the floor and maintain the infection control. LVN
18 further stated the storage bags were changed weekly during NOC shift.
On 8/19/25 at 1008 hours, an interview was conducted with the DON. The DON stated she expected her
license nurses to change the storage bags for the oxygen and nebulizers weekly every Sundays and
ensure the storage bags were dated. The DON was informed and acknowledged the above findings for
Residents 86 and 135.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 28 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, facility document review, and facility P&P review, the facility
failed to provide the necessary dialysis care for four of five final sampled residents (Residents 1, 9, 41, and
116) reviewed for dialysis. * The facility failed to monitor Resident 1's fluid intake and specify the fluid
restriction per the physician's order. In addition, the facility failed to ensure Resident 1's dialysis access
assessments pre- and post-dialysis were accurate and complete, and Resident 1's BP (blood pressure)
was not taken on the right upper extremity. Furthermore, the facility failed to ensure the medications
scheduled to be administered to Resident 1 on the days the resident had dialysis treatments had a
physician's order to be held or were rescheduled. * The facility failed to ensure Resident 9's Dialysis
Communication Forms were completed on multiples dates. * The facility failed to ensure Resident 41's BP
access site was accurately documented in the resident's medical record. * The facility failed to ensure
Resident 116's Dialysis Communication Forms were accurate and complete. These failures had the
potential for the residents not to be provided with the appropriate care and treatment and the potential for
medical complications related to dialysis. Findings:
Residents Affected - Few
1. Review of the facility's P&P titled Dialysis Resident, Care of revised 11/2021 showed the following:
- It is the policy of the facility to provide care to the dialysis resident in accordance with physician's orders,
to maintain the patency of the AV shunt (arteriovenous also known as an AV fistula or AV graft, is a surgical
connection between an artery and a vein to provide access to the blood for dialysis) or CVC (Central
Venous Catheter), and to minimize risks of complications from the AV shunt or CVC;
- Dialysis assessments are to be completed pre- and post-dialysis for outpatient dialysis;
- Medications on days of dialysis shall be held in accordance with physician's orders, if any; and
- Fluid restrictions per physician's order. If on fluid restrictions, monitor intake and output only upon
physician's order.
Medical record review for Resident 1 was initiated on 8/12/25. Resident 1 was readmitted to the facility on
[DATE].
Review of Resident 1's Order Summary Report showed the following physician's orders:
- dated 7/8/25, to administer docosanol external cream (antiviral medication) 10% to the affected area
topically five times a day;
- dated 7/12/25, to administer Vancomycin (antibiotic medication) 125 mg capsule by mouth four times a
day for 10 days. This medication was discontinued on 7/21/25;
- dated 7/23/25, to administer Novasource (oral nutrition supplement) by mouth two times a day;
- dated 7/23/25, to administer apixaban (anticoagulant medication) 2.5 mg by mouth two times a day;
- dated 7/23/25, to administer ascorbic acid (supplement) 250 mg by mouth two times a day;
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 29 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
- dated 7/23/25, to administer budesonide (corticosteroid medication) 0.5mg/2 ml via inhalation two times a
day;
- dated 7/23/25, to administer guaifenesin (expectorant medication) 600 mg by mouth two times a day;
- dated 7/23/25, to administer metoprolol (antihypertensive medication) 25 mg 0.5 tablet by mouth two
times a day;
- dated 7/24/25, to monitor the hemodialysis access site, tunneled Permacath, on the right upper chest
every shift and as needed;
- dated 7/24/25, to have hemodialysis on Tuesdays, Thursdays, and Saturdays at 1450 hours, with the chair
time at 1520 hours; and
- dated 7/31/25, for fluid restriction at 1500 ml/24 hours, to specify.
a. Further review of Resident 1's medical record failed to show the fluid restriction order specified the exact
amount the resident should receive from the nursing staff and dietary services.
Review of Resident 1's POC Response History showed Resident 1's fluid intake ranged from 240 to 1000
ml per day. The report also showed Resident 1's fluid intake was not consistently monitored as his fluid
intake was documented as response not required on 7/24, 7/26, 7/27, 7/28, 7/29, 7/31, 8/2, 8/5, and 8/9/25.
On 8/12/25 at 0847 hours, 8/13/25 at 1128 and 1142 hours, and 8/14/25 at 0603 hours, Resident 1 was
observed in bed, with a water pitcher on the bedside table.
On 8/14/25 at 1033 hours, an observation for Resident 1 and concurrent interview was conducted with CNA
2. CNA 2 verified Resident 1 had a water pitcher at bedside. When asked about Resident 1's fluid intake,
CNA 2 stated Resident 1 drank the water from his water pitcher and the fluids from his meal trays. When
asked if Resident 1's fluid intake was being monitored, CNA 2 stated he just checked when the water
pitcher was empty, but he did not know how long he had the water or how long the resident drank the water
from the pitcher. CNA 2 stated he only documented Resident 1's fluid intake from the meal trays. CNA 2
stated he was not informed Resident 1 was on fluid restriction, but he knew Resident 1 was on dialysis.
CNA 2 stated Resident 1 went to dialysis at around 1450 to 1500 hours.
On 8/14/25 at 1101 hours, an interview and concurrent medical record review was conducted with LVN 6.
When asked if Resident 1's fluid intake was being monitored, LVN 6 stated she monitored Resident 1's fluid
intake during the medication administration and documented the resident's intake in the MAR. LVN 6
reviewed Resident 1's MAR, which failed to show documentation of Resident 1's fluid intake from the
nursing services. LVN 6 stated she knew there was a physician's order for Resident 1's fluid restriction, and
maybe the CNAs document it.
On 8/14/25 at 1129 hours, an interview and concurrent medical record review was conducted with LVN 11.
When asked about Resident 1's fluid restriction, LVN 11 verified there was no breakdown of the exact
amount Resident 1 should receive from nursing staff and dietary services department. When asked if
Resident 1's fluid intake was being monitored, LVN 11 verified there was no documentation from the
licensed nurses for the resident's fluid intake in the MAR. LVN 11 stated the CNAs were
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 30 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
documenting the fluid intake from the meal trays. LVN 11 verified the CNAs were not consistently
monitoring Resident 1's fluid intake from the meal trays. When asked how they monitor Resident 1's fluid
intake from his water pitcher, LVN 11 stated the residents on fluid restriction should not have a water
pitcher.
Residents Affected - Few
On 8/14/25 at 1140 hours, LVN 11 verified a water pitcher was observed at Resident 1's bedside.
On 8/19/25 at 1122 hours, an interview and facility document record review was conducted with the DSS.
The DSS stated the dietary services provided the fluid based on what was recommended and what the
residents preferred. The DSS further stated for the residents on fluid restriction, the fluids provided from the
dietary services to the residents were based on the Fluid Distribution Grid.
Review of the facility's document titled Fluid Distribution Grid (undated) showed the total fluid intake from
nursing services was 780 ml with a breakdown of 300 ml for the day shift, 300 ml for the afternoon shift,
and 180 ml for the night shift. The total fluid intake from the dietary services was 720 ml, with a breakdown
of 240 ml for breakfast, 240 ml for lunch, and 240 ml for dinner.
The DSS further stated there was no breakdown given as per the physician's order, but the dietary services
only followed the Fluid Distribution Grid. The DSS stated residents on fluid restrictions should not have any
water pitcher at bedside, and no extra water was given.
b. Review of Resident 1's Dialysis Communication Forms showed the following:
- The Pre-Dialysis Information section was not filled out completely to show the medications administered
prior to dialysis on 7/10, 7/12, 7/17, 7/21, 7/26, 7/29, 7/31, 8/5, 8/7, 8/9, and 8/12/25; and
-The Post-Dialysis Information section showed Resident 1, who had a right upper chest CVC, was
assessed with bruit and thrill on 7/12, 7/15, 7/17, 7/21, and 8/2/25. In addition, Resident 1's right upper
chest CVC was not assessed for bleeding on 7/26, 7/31, 8/2, and 8/5/25.
On 8/14/25 at 1129 hours, an interview and concurrent medical record review was conducted with LVN 11.
LVN 11 verified Resident 1's Dialysis Communication Forms were incomplete and inaccurate. LVN 11
stated there were no bruit and thrill for residents with CVC.
c. Review of Resident 1's Care Plan Report showed a special instruction to not take the resident's BP on
the right upper extremities.
Review of Resident 1's Weight and Vitals Summary showed Resident 1's blood pressure was taken on the
right arm on the following dates and times:
- 8/1/25 at 1025 and 1832 hours;
- 8/2/25 at 0942 and 1023 hours,
- 8/5/25 at 1600 hours;
- 8/7/25 at 0933 hours,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 31 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
- 8/10/25 at 0955, 1035, and 1636 hours,
Level of Harm - Minimal harm
or potential for actual harm
- 8/11/25 at 2248 hours,
- 8/13/25 at 1333 hours,
Residents Affected - Few
- 8/14/25 at 1033 hours, and
- 8/16/25 at 1012 and 1350 hours
On 8/18/25 at 1111 hours, an interview and concurrent medical record review was conducted with RN 2.
RN 2 verified Resident 1's BP was taken on the right upper arm per the documentation of his BP readings
listed above. RN 2 stated the BP should not be taken on the right upper arm because of the possibility of
occlusion of the resident's Permacath (a type of tunneled, cuffed catheter used for dialysis in patients with
kidney failure, providing access to the bloodstream for removing and returning blood) on the right upper
chest.
d. Review of Resident 1's MAR for July and August showed the following medications were held and not
administered to Resident 1:
- vancomycin 125 mg at 1700 hours on 7/10, 7/12, 7/19, and 7/21/25;
- docosanol cream at 1700 hours on 7/10, 7/12, 7/19, and 7/21/25,
- apixaban 2.5 mg at 1700 hours on 7/8, 7/12, 7/19, 7/26, 7/29, 7/31, 8/2, 8/5, 8/7, 8/12 and 8/16/25;
- ascorbic acid 250 mg at 1700 hours on 7/26, 7/29, 7/31, 8/2, 8/5, 8/7, 8/12 and 8/16/25;
- budesonide 0.5mg/2 ml at 1700 hours on 7/10, 7/12, 7/19, 7/21, 7/26, 7/29, 7/31, 8/2, 8/5, 8/7, 8/12, and
8/16/25;
- guaifenesin 600 mg at 1700 hours on 7/10, 7/12, 7/19, 7/21, 7/26, 7/29, 7/31, 8/2, 8/5, 8/7, 8/12, and
8/16/25;
- metoprolol 25 mg 0.5 tablet at 1700 hours on 7/10, 7/12, 7/19, 7/21, 7/26, 7/29, 7/31, 8/2, 8/5, 8/7, 8/12,
and 8/16/25; and
- Novasource supplement at 1700 hours on 7/26, 7/29, 7/31, 8/2, 8/5, 8/7, 8/12, and 8/16/25.
Further review of Resident 1's medical record failed to show a physician's order to hold or reschedule the
administration of Resident 1's medications during the dialysis days.
On 8/18/25 at 1111 hours, an interview and concurrent medical record review was conducted with RN 2.
RN 2 verified Resident 1's medications were not administered during his dialysis. RN 2 further verified there
were no physician's order to hold the medications during Resident 1's dialysis days.
On 8/18/25 at 1547 hours, an interview and concurrent medical record review was conducted with the
DON. The DON verified the above findings. The DON verified the fluid restriction order did not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 32 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
specify the exact amount the resident should receive from the nursing staff and dietary services. The DON
stated the dietary services had a breakdown of the fluid restriction. The DON stated the fluid intake
monitoring included the fluid intake from the water pitcher at bedside, meal trays, and during medication
pass. The DON stated the water pitcher at bedside was about 2000 ml. The DON verified the CNAs'
documentation did not show the resident's fluid intake from the medication pass, and also did not show the
fluid intake by the resident during the NOC shift. When asked about Resident 1's Dialysis Communication
Form, the DON stated the charge nurses had to complete the form before and after dialysis. When asked
about taking the BP on the right upper extremity, the DON stated this was a special instruction from the
resident's care profile. The DON stated the BP should not be taken on the right upper extremity because of
the resident's Permacath on the right upper chest. When asked about the medications not given on dialysis
days, the DON stated Resident 1's medications scheduled to be administered during the dialysis
appointments should have been communicated to the physician so the medication administration schedule
could have been adjusted or the licensed nurses should have obtained a physician's order to hold the
medications.
Cross reference to F760.
2. Review of the facility's P&P titled Dialysis Resident, Care Of dated October 2024 showed the dialysis
assessments are to be completed post dialysis for outpatient dialysis residents.
Medical record review for Resident 116 was initiated on 8/15/25. Resident 116 was admitted to the facility
on [DATE], with the diagnoses of end stage renal disease (medical condition where the kidneys lost most of
their function) requiring dialysis three days a week and a long-term implanted dialysis access catheter
(Permacath).
Review of Resident 116's Dialysis Communication Form dated 7/28/25, showed the section indicated for
the assessment of the dialysis access post dialysis was incorrectly marked yes for presence of bruit and
thrill of the resident's Permacath.
Review of Resident 116's Dialysis Communication Forms dated 8/5 and 8/8/25, showed the section
indicated for the assessment of the dialysis access dressing post dialysis was left blank.
On 8/15/25 at 0844 hours, an interview and concurrent medical record review was conducted with RN 3.
RN 3 verified Resident 116 had a Permacath dialysis access. RN 3 further verified the above findings. RN 3
verified Resident 116's Permacath dialysis access did not have a bruit and thrill, however, Resident 116's
Dialysis Communication Form dated 7/28/25, showed yes was documented in the post dialysis bruit and
thrill assessment section.
2. Medical record review for Resident 9 was initiated on 8/14/25. Resident 9 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 9's H&P examination dated 4/18/25, showed the resident had the capacity to
understand and make decisions.
Review of Resident 9's Order Summary Report dated 8/14/25, showed the following physician's order:
- dated 4/17/25, for hemodialysis every Tuesdays, Thursdays, and Saturdays at the dialysis center.
- dated 4/7/25, for hemodialysis access site monitoring, type: Port-A-Cath (a type of vascular
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 33 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
access device used for dialysis, particularly when other options like AV fistulas or grafts are not suitable or
available. It's a surgically implanted device with a catheter leading to a large vein, allowing for repeated
access for dialysis treatments), left thigh site dressing changes at dialysis center and as needed, monitor
access site for signs and symptoms of infection every shift.
- dated 5/13/25, for hemodialysis access site monitoring, type: Port- A-Cath, right thigh site dressing
changes at dialysis center and as needed.
Review of Resident 9's Dialysis Communication Forms showed the post-hemodialysis information section
failed to show completed assessment documentation of the catheter site on the following dates: 7/1, 7/8,
7/15, 7/22, 7/29, 8/9, and 8/12/25.
On 8/14/25 at 0915 hours, an interview and concurrent medical record review was conducted with the MDS
Coordinator for Resident 9. The MDS coordinator verified the above findings.
On 8/14/25 at 1125 hours, an interview was conducted with the DON. The DON was informed and verified
the above findings. The DON further stated if the assessment was not documented then it was not done.
3. Review of the facility's P&P titled Dialysis Resident, Care of revised 10/2024 showed to maintain the AV
shunt functionality by restricting the following in the shunt arm:
a. No blood pressure;
b. No IM injections; and
c. No restraints with the rare exception of a mitten which may be placed loosely on the affected extremity in
accordance with the procedures for use of physical restraints.
Medical Record Review for Resident 41 was initiated on 8/12/25. Resident 41 was admitted to the facility on
[DATE].
Review of Residents 41's H&P examination dated 9/21/24, showed Resident 41 had no capacity to
understand and make decisions.
Review of Resident 41's plan of care showed a care plan problem dated 7/5/25, addressing the resident's
need for a hemodialysis related to renal failure. The interventions included not to draw blood, no IM
(intramuscular) injections or take blood pressure on the resident's left arm with the fistula.
Review of Resident 41's Blood Pressure Summary showed the documentation for the resident's BP reading
was obtained on the left arm on the following dates and times:
- On 7/30/25 at 0833 hours, the resident's blood pressure was 130/67 mmHg;
- On 7/31/25 at 0614 hours, the resident's blood pressure was 138/85 mmHg;
- On 8/1/25 at 0551 hours, the resident's blood pressure was 128/64 mmHg;
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 34 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
- On 8/2/25 at 2203 hours, the resident's blood pressure was 102/47 mmHg;
Level of Harm - Minimal harm
or potential for actual harm
- On 8/3/25 at 0836 hours, the resident's blood pressure was 148/61 mmHg;
- On 8/3/25 at 1337 hours, the resident's blood pressure was 136/64 mmHg;
Residents Affected - Few
- On 8/5/25 at 1055 hours, the resident's blood pressure was 136/64 mmHg;
- On 8/7/25 at 2131 hours, the resident's blood pressure was 112/65 mmHg;
- On 8/9/25 at 2122 hours, the resident's blood pressure was 112/41 mmHg;
- On 8/10/25 at 0522 hours, the resident's blood pressure was 106/46 mmHg; and
- On 8/16/25 at 0606 hours, the resident's blood pressure was 126/54 mmHg.
On 8/12/25 at 0856 hours, during the initial tour of the facility, an observation was conducted in Resident's
41 room. Resident 41 was observed lying in her bed, on the head of bed wall there was a note, No blood
pressure on the left arm.
Review of Resident 41's Order Summary Report dated 8/13/25, showed a physician's order dated 7/23/25,
for AV fistula on the left forearm.
On 8/18/25 at 0951 hours, an interview and concurrent medical record review for Resident 41 was
conducted with LVN 9. LVN 9 was asked about the dialysis access for Resident 41. LVN 9 stated Resident
41 had a left forearm AV fistula and should have not taken the resident's blood pressure on the left upper
arm. LVN 9 verified the above findings.
On 8/18/25 at 1613 hours, an interview was conducted with the DON. The DON was informed and verified
the above findings. The DON stated the resident's blood pressure should not have been taken on the left
upper arm, where the AV Fistula was located.
4. Review of the facility's P&P titled Dialysis Resident, Care Of dated October 2024 showed the dialysis
assessments are to be completed post dialysis for outpatient dialysis residents.
Medical record review for Resident 116 was initiated on 8/15/25. Resident 116 was admitted to the facility
on [DATE], with the diagnoses of end stage renal disease (medical condition where the kidneys lost most of
their function) requiring dialysis three days a week and a long-term implanted dialysis access catheter
(Permacath).
Review of Resident 116's Dialysis Communication Form dated 7/28/25, showed the section indicated for
the assessment of the dialysis access post dialysis was incorrectly marked yes for presence of bruit and
thrill of the resident's Permacath.
Review of Resident 116's Dialysis Communication Forms dated 8/5 and 8/8/25, showed the section
indicated for the assessment of the dialysis access dressing post dialysis was left blank.
On 8/15/25 at 0844 hours, an interview and concurrent medical record review was conducted with RN 3.
RN 3 verified Resident 116 had a Permacath dialysis access. RN 3 further verified the above
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 35 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
findings. RN 3 verified Resident 116's Permacath dialysis access did not have a bruit and thrill, however,
Resident 116's Dialysis Communication Form dated 7/28/25, showed yes was documented in the post
dialysis bruit and thrill assessment section.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 36 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, facility document review and facility P&P review, the facility failed to
implement their P&P related to the pharmaceutical procedures. * The facility failed to ensure the morphine
(a controlled medication which has potential for abuse or dependence and under strict government control)
medication was documented as administered to the resident when it was signed out on the Controlled Drug
Record (CDR) for one nonsampled resident (Resident 15). This failure had the potential for Resident 15 to
be exposed to the medication errors and diversion of the controlled medications. * The facility failed to
ensure there were two nurse signatures on the Medication Disposition Record Log of the non-controlled
drugs for multiple medications. This failure had the potential for diversion of the non-controlled
medications.Findings: 1. Review of the facility's P&P titled Controlled Medications dated April 2008 showed
when a controlled medication is administered, the licensed nurse administering the medication immediately
enters the following information on the accountability record and the MAR: 1) Date and time of
administration 2) Amount administered 3) Signature of the nurse administering the dose on the
accountability record at the time the medication is removed from the supply. 4) Initials of the nurse
administering the dose on the MAR after the medication is administered. Medical record review for
Resident 15 was initiated on 8/12/25. Resident 15 was readmitted to the facility on [DATE]. Review of
Resident 15's Order Summary report showed a physician's order dated 8/7/25, to administer morphine
sulfate oral tablet 15 mg, give one tablet by mouth every six hours as needed for severe pain. Review of
Resident 15's Controlled Drug Record showed Morphine Sul IR 30mg tab give 0.5 (15 mg) tablet was
removed/taken out on the following dates and times:- On 7/31/25 at 0630 and 0600 hours, and- On 8/1/25
at 0600 hours, and- On 8/3/25 at 0200 hours, and- On 8/7/25 at 1430 hours. Review of Resident 15's MAR
for August 2025 failed to show documented evidence the morphine medication was administered to the
resident on the above dates and times. On 8/13/25 at 1146 hours, an interview and concurrent medical
record review was conducted with LVN 3. LVN 3 verified Resident 15's MAR for August 2025 did not match
the Controlled Drug Record. On 8/14/25 at 0938 hours, an interview was conducted with the DON. The
DON stated the medical records department audits the MAR for residents receiving controlled drugs on a
weekly basis. The DON verified and confirmed the above findings. 2. Review of the facility's Medication
Disposition Record/Pass log (undated) showed there were 31 non-controlled medications disposed and
signed off by one nurse. On 8/13/25 at 1018 hours, an interview and concurrent facility document review
was conducted with the MDS Coordinator. The MDS Coordinator confirmed the process for disposing
non-controlled medications required two nurses and their signatures to dispose of the medications. The
MDS Coordinator verified there was only one nurse signature on the log. On 8/14/25 at 0938 hours, an
interview was conducted with the DON. The DON verified and confirmed the Medication Disposition
Record/Pass log should have two nurses sign when disposing non-controlled medications.
Event ID:
Facility ID:
055121
If continuation sheet
Page 37 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and medical record review, the facility failed to ensure three of 28 final sampled
residents (Resident 2, 5, and 138) were free from the unnecessary drugs. * Resident 2 was administered
metoprolol (medication to treat high blood pressure) on numerous occasions when Resident 2's BP (blood
pressure) was below the parameter prescribed by the physician. In addition, Resident 2 was administered
midodrine (medication to treat low blood pressure) on numerous occasions when Resident 2's BP was
above the parameter prescribed by the physician. Furthermore, the facility failed to ensure Resident 2's
antibiotic was held when an adverse side effects were documented. * The facility failed to ensure Resident
5's anticoagulant was held when an adverse side effects were documented. * The facility failed to monitor
Resident 138 for the signs and symptoms of bleeding related to the use of apixaban (medication used to
treat or prevent blood clots). In addition, the facility failed to ensure Resident 138's anticoagulant medication
was held when an adverse side effects were documented.These failures had the potential for the residents
to develop medical complications for not accurately administering the medications per the physician's
orders. Findings:
Residents Affected - Few
1. Medical record review for Resident 2 was initiated on 8/12/25. Resident 2 was admitted to the facility on
[DATE].
Review of Resident 2's Order Summary Report showed the following physician's orders:
- dated 4/6/25, to administer metoprolol 25 mg one tablet by mouth two times a day, and hold if hold if the
SBP was less than 120 mmHg, or the heart rate was less than 60 beats per minute;
- dated 8/3/25, to administer Keflex (antibiotic medication) 500 mg by mouth four times a day; and
- dated 8/3/25, to monitor for adverse side effects of antibiotic therapy for Keflex medication: fatigue,
headache, chills, rash, fever, diarrhea, nausea and vomiting, feeling unwell; and to notify the physician as
needed every shift
Review of Resident 2's MARs for July and August 2025 showed the following:
a. Resident 2 was administered the metoprolol medication when the resident's BP was below 120 mmHg,
and the heart rate was less than 60 beats per minute:
- on 7/1/25 at 0900 hours, with a BP of 103/78 mmHg;
- on 7/8/25 at 1700 hours, with a BP of 106/68 mmHg;
- on 7/12/25 at 1700 hours, with a BP of 99/58 mmHg;
- on 7/14/25 at 1700 hours, with a BP of 98/61 mmHg, and a heart rate of 58 beats per minute
- on 7/27/25 at 1700 hours, with a BP of 96/68 mmHg;
- on 7/31/25 at 1700 hours, with a BP of 90/50 mmHg;
- on 8/4/25 at 1700 hours, with a BP of 97/59 mmHg; and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 38 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
- on 8/6/25 at 0900 hours, with a BP of 101/73 mmHg;
Level of Harm - Minimal harm
or potential for actual harm
b. Resident 2 was documented to have signs and symptoms of bleeding related to the use of abixaban
medication on 7/13, 7/14, 7/21, 7/27, 7/28, 8/3, 8/4, 8/10, and 8/11/25 from 1900 to 0700 hours shift.
Residents Affected - Few
On 8/18/25 at 1047 hours, an interview and concurrent medical record review was conducted with RN 2.
RN 2 verified the above findings. RN 2 stated a checkmark on the MAR meant it was given. RN 2 verified
the metoprolol medication was administered to Resident 2 outside the BP and heart rate parameters
prescribed by the physician. When asked about the monitoring for the adverse reactions related to the use
of the Keflex medication, RN 2 stated yes documentation meant adverse reactions were observed. RN 2
stated the licensed nurses also documented in the resident's progress notes.
Review of Resident 2's Progress Notes showed documentation Resident 2 did not have adverse reactions
from the Keflex medication on 7/13/25 at 2215 hours, 7/14/25 at 2106 hours, 8/3/25 at 2226 hours, 8/10/25
at 2108 hours, and 8/11/25 at 2247 hours.
However, review of Resident 2's Progress Notes failed to show documentation the physician was notified
when Resident 2 was observed with adverse reactions related to the use of Keflex medication on 7/21,
7/27, 7/28, and 8/4/25 from 1900 to 0700 hours shift.
RN 2 verified the above findings.
2. Medical record review for Resident 5 was initiated on 8/12/25. Resident 5 was admitted to the facility on
[DATE].
Review of Resident 5's Order Summary Report showed the following physician's orders:
- dated 7/22/25, to administer enoxaparin (anticoagulant medication) 0.8 ml subcutaneously every 12
hours; and
- dated 7/26/25, to monitor for any of the following: blood in the urine, blood in the stool, unusual bleeding
after shaving, bleeding from the gums, bleeding from the nose, excessive bleeding from wounds, large
hemorrhagic area, petechiae. If my initial N is noted, it means I've observed signs and symptoms, hold
anticoagulant/antiplatelet dose and notify MD. If my initial Y is noted, it signifies the absence of the listed
signs and symptoms. every shift;
- dated 8/3/25, to administer Keflex 500 mg by mouth four times a day; and
- dated 8/3/25, to monitor for adverse side effects of antibiotic therapy for Keflex medication: fatigue,
headache, chills, rash, fever, diarrhea, nausea and vomiting, feeling unwell; and to notify the physician as
needed every shift.
Review of Resident 5's MAR for August 2025 showed Resident 5 was administered the enoxaparin
medication from 8/1 to 8/18/25 at 0900 and 2100 hours. Further review of the MAR under the monitoring for
signs and symptoms of bleeding, where N meant signs and symptoms of bleeding were observed, held the
anticoagulant medication and notified the physician, showed no was documented at 0700 to 1900 hours
shift on 8/1 to 8/18/25, and from 1900 to 0700 hours shift on 8/1, 8/2, 8/5 to 8/9, and 8/12 to 8/16/25.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 39 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 8/18/25 at 1028 hours, an interview and concurrent medical record review was conducted with RN 2.
RN 2 verified the above findings. RN 2 stated the anticoagulant medication should have been held when
signs and symptoms were observed. RN 2 verified Resident 5 was administered the enoxaparin medication
even when Resident 5 was documented to have signs and symptoms of bleeding in the MAR. RN 2 further
verified Resident 5's medical records did not show documented evidence of the notification to the physician
when the signs and symptoms of the bleeding was observed.
3. Medical record review for Resident 138 was initiated on 8/12/25. Resident 138 was admitted to the facility
on [DATE].
Review of Resident 138's H&P examination dated 7/14/25, showed Resident 138 had fluctuating capacity
but could make needs known.
Review of Resident 138's Order Summary Report showed the following physician's orders:
- dated 7/11/25, to administer apixaban one tablet via GT two times a day for DVT (deep vein thrombosis,
blood clot) prophylaxis; and
- dated 7/26/25, to monitor for any of the following: blood in the urine, blood in the stool, unusual bleeding
after shaving, bleeding from the gums, bleeding from the nose, excessive bleeding from wounds, large
hemorrhagic area (tiny or large patches of red, purple, blue or black spots which indicate bleeding into the
skin), petechiae (tiny round brown-purple spots in the skin) every shift. If the initial N was noted, it meant
signs and symptoms were observed, hold anticoagulant dose and notify the physician. If the initial Y was
noted, it signified the absence of the listed signs and symptoms.
Review of Resident 138's care plan for the use of anticoagulant dated 7/14/25, showed interventions
included monitoring/documenting/reporting as needed the adverse reactions to anticoagulation therapy.
Review of Resident 138's MAR for July 2025 and August 2025 showed Resident 138 received the apixaban
on 7/12 to 7/31/25 at 0900 hours and at 1700 hours, and on 8/1 to 8/14/25 at 0900 hours and at 1700
hours and on 8/15/25 at 0900 hours. Further review of the MAR for July 2025 to August 2025 under the
monitoring for signs and symptoms of bleeding did not show documented evidence Resident 138 was being
observed for signs and symptoms of bleeding from 7/12 to 7/26/25. In addition, the MAR showed no was
documented on the following days:
- 7/27 and 7/28/25 at 0900 hours;
- 7/29 to 8/2/25 at 0900 hours and at 1700 hours;
- 8/3 to 8/4/25 at 0900 hours;
- 8/5 to 8/9/25 at 0900 hours and at 1700 hours;
- 8/10 to 8/11/25 at 0900 hours;
- 8/12 to 8/14/25 at 0900 hours and at 1700 hours; and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 40 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
- 8/15/25 at 0900 hours.
Level of Harm - Minimal harm
or potential for actual harm
On 8/15/25 at 1103 hours, an interview and concurrent medical record review for Resident 138 was
conducted with RN 3. RN 3 verified the above findings. RN 3 verified Resident 138 was not monitored for
signs and symptoms of bleeding related to the use of apixaban until 7/27/25. RN 3 verified Resident 138
was administered the apixaban medication even when Resident 138 was documented to have signs and
symptoms of bleeding in the MAR for July and August 2025. RN 3 further verified Resident 138's medical
records did not show documented evidence of notification to the physician when the signs and symptoms of
bleeding were observed.
Residents Affected - Few
On 8/19/25 at 1436 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 41 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure the
medication error rate was below 5% during medication pass observation. The facility's medication error rate
was 6.9%. One of four licensed nurses (LVN 7) was found to have made errors during the medication
administration. * Resident 138 had a physician's order for Nystatin Suspension (antifungal medication)
100000 unit/ml give 5 ml by mouth four times a day for oral thrush, swish and swallow. LVN 7 instructed
Resident 138 to swish and spit, rather than swish and swallow, and did not follow the bold writing
instructions on the label on the medication bottle to shake the Nystatin Suspension prior to the
administration of the medication. * Resident 138 had a physician's order for Lansoprazole capsule (a
medication used to treat acid reflux and heartburn) delayed release 30 mg give one capsule through the
GT two times a day. LVN 7 did not administer the medication as ordered by the physician. These failures
resulted in the resident not receiving the medications as ordered by the physician and had the potential to
compromise the health and safety of the resident.Findings: Review of the facility's P&P titled Medication
Administration-General Guidelines dated 10/2017 showed the medications are administered as prescribed
in accordance with good nursing principles and practices and only by persons legally authorized to do so.
Personnel authorized to administer medications do so only after they have familiarized themselves with the
medication. The facility has sufficient staff to allow administering of medications without unnecessary
interruptions. Additionally, under the administration section, medications are administered in accordance
with written orders of the attending physician. On 8/12/25 at 0818 hours, a medication administration
observation for Resident 138 was conducted with LVN 7. LVN 7 was observed preparing and administering
the following medications:- amiodarone (medication to treat or prevent irregular heartbeats) 200 mg tablet;entecavir (an antiviral medication used to treat long-term Hepatitis B infection) 0.5 mg tablet;- Eliquis
(medication to prevent and treat blood clots) 5 mg tablet;- vitamin D3 (supplement to support strong bones,
muscles, and overall health) 1000 unit tablet;- multi-vitamins with minerals tablet (supplements);- nystatin
(antifungal) 100,000 unit/ml suspension - 5 ml;- polyethylene glycol (laxative to treat occasional
constipation) 3350 powder - 17 grams;- senna (laxative to treat occasional constipation) oral syrup 8.8
mg/5ml - 5 ml;- zinc (supplements) 50 mg tablet; and- vitamin C (supplements) 500 mg tablet. LVN 7 was
observed preparing the nystatin suspension without shaking the bottle prior to pouring the medication into a
medication cup, as shown on the instructions on the label on the medication bottle. In addition, LVN 7 was
observed giving verbal instructions to Resident 138 to swish and spit the nystatin suspension medication,
instead of to swish and swallow as ordered by the physician. Medical Record review for Resident 138 was
initiated on 8/12/25. Resident 138 was admitted to the facility on [DATE]. Review of Resident 138's Order
Summary Report dated 8/12/25, showed a physician's order dated 7/11/25, for lansoprazole delayed
release 30 mg capsule, give one capsule via GT two times a day for GERD (Gastroesophageal reflux
disease, is a condition in which the stomach contents leak backward from the stomach into the esophagus).
However, during the medication administration, the lansoprazole medication was not administered. Further
review of Resident 138's Order Summary Report dated 8/12/25, showed a physician's order dated 8/1/25,
for nystatin suspension 100,000 unit/ml, give 5 ml by mouth four times a day for oral thrush until 8/15/25,
swish and swallow. On 8/12/25 at 1505 hours, an interview was conducted with LVN 7. LVN 7 was informed
and verified the findings. LVN 7 stated Resident 138 was out of the lansoprazole medication and has
forgotten to follow-up with the pharmacy since he was not able to select the option in the Point Click Care (a
software used for electronic health records to reorder the medication). LVN 7 stated
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 42 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
he did not administer the medication to Resident 138 for two days. On 8/14/25 at 0856 hours, a follow-up
interview was conducted with the DON. The DON was informed and acknowledged the above findings.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 43 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and medical record review, the facility failed to ensure Resident 1 was free from significant
medication errors for one of 28 final sampled residents (Resident 1). * The facility failed to ensure the
vancomycin (antibiotic medication), apixaban (anticoagulant medication), and metoprolol (antihypertensive
medication) medications scheduled to be administered to Resident 1 on the days the resident had dialysis
treatments had a physician's order to be held or were rescheduled. In addition, the facility failed to notify the
physician when these medications were not administered to Resident 1. This failure placed Resident 1 at
risk for significant side effects and medical complications.Findings: According to dailymed.com (an online
reference for clinical drug information):- For the vancomycin (antibiotic) medication, under the Patient
Counseling Information section, although it is common to feel better early in the course of therapy, the
medication should be taken exactly as directed. Skipping doses or not completing the full course of therapy
may (1) decrease the effectiveness of the immediate treatment and (2) increase the likelihood that bacteria
will develop resistance and will not be treatable by vancomycin hydrochloride capsules or other
antibacterial drugs in the future;- For the apixaban (anticoagulant) medication, under the Boxed Warning
section, premature discontinuation of any oral anticoagulant, including apixaban tablets, increases the risk
of thrombotic events. If anticoagulation with apixaban tablets is discontinued for a reason other than
pathological bleeding or completion of a course of therapy, consider coverage with another anticoagulant. For the metoprolol (antihypertensive) medication, under Warnings and Precautions section, following abrupt
cessation of therapy with beta adrenergic blockers, exacerbations of angina pectoris and myocardial
infarction may occur. Medical record review for Resident 1 was initiated on 8/12/25. Resident 1 was
readmitted to the facility on [DATE]. Review of Resident 1's Order Summary Report showed the following
physician's orders:- dated 7/12/25, to administer vancomycin 125 mg capsule by mouth four times a day for
10 days. This medication was discontinued on 7/21/25;- dated 7/23/25, to administer apixaban 2.5 mg by
mouth two times a days;- dated 7/23/25, to administer metoprolol 25 mg 0.5 tablet by mouth two times a
day;- dated 7/24/25, scheduled to have hemodialysis on Tuesdays, Thursdays, and Saturdays at 1450
hours, with the chair time at 1520 hours. Review of Resident 1's MAR for July and August 2025 showed the
following medications were held and not administered to Resident 1:- vancomycin 125 mg at 1700 hours on
7/10, 7/12, 7/19, and 7/21/25;- apixaban 2.5 mg at 1700 hours on 7/8, 7/12, 7/19, 7/26, 7/29, 7/31, 8/2, 8/5,
8/7, 8/12, and 8/16/25; and- metoprolol 25 mg 0.5 tablet at 1700 hours on 7/10, 7/12, 7/19, 7/21, 7/26, 7/29,
7/31, 8/2, 8/5, 8/7, 8/12, and 8/16/25. Review of Resident 1's medical record failed to show a physician's
order to hold or reschedule the administration of Resident 1's medications during his dialysis days. Further
review of Resident 1's medical record failed to show the documentation the physician was notified when
Resident 1 was not administered the vancomycin, apixaban and metoprolol medications. On 8/18/25 at
1111 hours, an interview and concurrent medical record review was conducted with RN 2. RN 2 verified
Resident 1's above medications were not administered during his dialysis. RN 2 further verified there were
no physician's order to hold the medications during Resident 1's dialysis days. On 8/18/25 at 1547 hours,
an interview and concurrent medical record review was conducted with the DON. The DON verified the
above findings. When asked about the medications not given on dialysis days, the DON stated Resident 1's
medications scheduled to be administered during the dialysis appointments should have been
communicated to the physician so the medication administration schedule could have been adjusted or the
licensed nurses should have obtained a physician's order to hold the medications. The DON verified the
physician was not notified when Resident 1 was not administered the
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 44 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
vancomycin, apixaban, and metoprolol medications. Cross reference to F698, example # 1.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 45 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and facility P&P review, the facility failed to provide the necessary pharmacy
services to ensure medications were stored as per the facility's P&P and outdated medications and medical
supplies were not available for residents' use. * The facility failed to ensure orally administered medications
were kept separate from externally used medications in Medication Rooms A and B, and Medication Cart
A. * The facility failed to ensure the expired medications and medical supplies were not available for
resident use in Medication Carts B and C. * The facility failed to ensure for safe storage of the medications
observed at the bedside for Residents 2, 23, 25, 97, and 138. These failures had the potential to result in
unsafe medication administration and negatively impact the residents' well-being.Findings:
Review of the facility's P&P titled Storage of Medications, revised January 2025 showed orally administered
medications are kept separate from externally used medications, such as suppositories, liquids, and lotions.
Outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or
without secure closures are immediately removed from stock, disposed of according to procedures for
medication disposal, and reordered from the pharmacy if a current order exists.
1. a. On 8/13/25 at 0951 hours, an inspection of Medication Room A and concurrent interview was
conducted with the Central Supply staff. During the inspection of the Medication Room, there was a bottle
of eye drops (external medication) stocked next to acidophilus (oral supplement). The Central Supply staff
acknowledged and verified the findings.
b. On 8/13/25 at 1018 hours, an inspection of Medication Room B and concurrent interview was conducted
with the MDS Coordinator. During the inspection of Medication Room B, the following was identified:
- a deep sea premium saline spray was stored next to vitamin B1 tablets (supplement).
- two povidone-iodine Swabsticks (an antiseptic used for skin disinfection) had an expiration date of
7/25/25.
- two injection needles with BD Luer-Lok syringe had an expiration date of 2/8/25.
- two luer slip disposable syringe without needles had an expiration date of 8/10/25.
The MDS Coordinator acknowledged and verified the findings.
c. On 8/13/25 at 1122 hours, an inspection of Medication Cart A and concurrent interview was conducted
with LVN 9. During the inspection of Medication Cart A, there were iron tablets and nitroglycerin
(medication for chest pain) sublingual tablets stored together with artificial tear drops. LVN 9 acknowledged
and verified the findings.
2. a. On 8/13/25 at 1405 hours, an inspection of Medication Cart B and concurrent interview was conducted
with LVNs 1 and 10, and the Clinical Consultant. During the inspection of Medication Cart B,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 46 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
the following was identified:
Level of Harm - Minimal harm
or potential for actual harm
- several bacitracin zinc ointment strips with expiration date of 5/25/25.
Residents Affected - Few
- two normal saline 0.9% chloride 100 ml bottles labeled sterile when unopened were found opened and
undated.
LVNs 1 and 10, and the Clinical Consultant acknowledged and verified the findings.
b. On 8/13/25 at 1445 hours, an inspection of Medication Cart C and concurrent interview was conducted
with RN 2. During the inspection of Medication Cart C, the following was identified:
- a package of rolled gauze bandage was opened.
- a package of dressing change kit with chloraprep 3 ml was opened
RN 2 acknowledged and verified the findings.
On 8/14/225 at 0856 hours, a follow-up interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
3. On 8/12/25 at 0916 and 0930 hours, during the initial tour of the facility, Resident 2 was observed in bed,
and a tube of Voltaren gel (NSAID medication) was observed at bedside. Resident 2 stated he used it on
his knees.
On 8/12/25 at 0955 hours, an observation for Resident 2 and concurrent interview was conducted with LVN
16. LVN 16 verified a tube of Voltaren gel was at Resident 2's bedside. LVN 16 stated the Voltaren gel was
supposed to be applied by the treatment nurse. LVN 16 stated the family might have brought it.
Medical record review for Resident 2 was initiated on 8/12/25. Resident 2 was admitted to the facility on
[DATE].
Review of Resident 2's Order Summary Report failed to show a physician's order for the Voltaren gel.
4. On 8/12/25 at 1000 and 1005 hours, during the initial tour of the facility, Resident 97 was observed in
bed. A bottle of Refresh eyedrops (artificial tears provide relief for dry, burning, irritated eyes), a bottle of dry
mouth spray, a tube of Triad hydrophilic wound dressing (treatment for light to moderate level of wound
exudate), and a bottle of saline nasal spray were observed at bedside.
On 8/12/25 at 1006 hours, an observation for Resident 97 and concurrent interview was conducted with
LVN 16. LVN 16 verified a bottle of Refresh eyedrops, a bottle of dry mouth spray, a tube of Triad hydrophilic
wound dressing, and a bottle of saline nasal spray were at bedside. LVN 16 stated the family might have
brought the medications for the resident.
Medical record review for Resident 97 was initiated on 8/12/25. Resident 97 was admitted to the facility on
[DATE].
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 47 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Review of Resident 97's Order Summary Report failed to show for the physician's orders for Refresh
eyedrops, dry mouth spray, hydrophilic wound dressing and saline nasal spray.
5. On 8/12/25 at 0907 and 0910 hours, during the initial tour of the facility, Resident 23 was observed in
bed, and a container of zinc oxide (skin barrier ointment) was observed at bedside.
Residents Affected - Few
On 8/12/25 at 0953 hours, an observation for Resident 23 and concurrent interview was conducted with
LVN 16. LVN 16 verified a container of zinc oxide cream was at the bedside. LVN 16 stated the zinc oxide
cream was supposed to be applied by the treatment nurse and should not be left at bedside. LVN 16 stated
the family might have brought the zinc oxide medication.
Medical record review for Resident 23 was initiated on 8/12/25. Resident 23 was admitted to the facility on
[DATE].
Review of Resident 23's Order Summary Report failed to show a physician's order for the zinc oxide cream.
6. On 8/12/25 at 0907 and 0910 hours, during the initial tour of the facility, Resident 25 was observed in
bed, and a bottle of Refresh eyedrops was observed at bedside.
On 8/12/25 at 0952 hours, an observation for Resident 25 and concurrent interview was conducted with
LVN 16. LVN 16 verified a bottle of Refresh eyedrops was at bedside. LVN 16 stated the family might have
brought it.
Medical record review for Resident 25 was initiated on 8/12/25. Resident 25 was readmitted to the facility
on [DATE].
Review of Resident 25's Order Summary Report failed to show a physician's order for the Refresh
eyedrops.
On 8/18/25 at 1521 hours, an interview was conducted with the DON. The DON stated medications should
not be left at bedside. The DON stated when the family brought a medications for the resident, and the
resident requested to apply or administer their own medications, the resident should be assessed, and a
physician's order will be obtained.
7. On 8/12/25 at 1000 hours, during the initial tour of the facility, Resident 138 was observed awake and
lying supine in the bed. Resident 138 stated he could not turn or get out of the bed by himself and needed
someone to clean him. An orange tube labeled Remedy zinc oxide paste skin protectant was observed on
top of the overbed table at the left side of Resident 138's bed. Resident 138 stated he was not sure if the
medication was being used for him.
Medical record review for Resident 138 was initiated on 8/12/25. Resident 138 was admitted to the facility
on [DATE].
Review of Resident 138's H&P examination dated 7/14/25, showed Resident 138 had fluctuating capacity
but could make needs known.
Review of Resident 138's Order Summary Report showed a physician's order dated 8/12/25, to cleanse
coccyx Stage 1 pressure injury with normal saline, apply zinc oxide cream, and cover with foam
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 48 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
dressing daily and as needed if soiled or dislodged every shift daily for 30 days.
Level of Harm - Minimal harm
or potential for actual harm
On 8/12/25 at 1015 hours, an interview for Resident 138 was conducted with LVN 7. LVN 7 stated the zinc
oxide tube was from the resident's family members who came every day and applied it to Resident 138.
LVN 7 stated the treatment nurse was the one responsible for applying the zinc oxide cream to the
residents. LVN 7 stated no family member had come this morning yet when asked if there was a family
member who came this morning already. LVN 7 stated he already administered the medications for
Resident 138, and he might have missed seeing the zinc oxide cream at the overbed table. LVN 7 further
stated if there was a medication left by the resident's family member at the bedside, the CNAs or nurses
should have taken it and stored it properly in the medication cart when they found or saw it at the bedside.
LVN 7 stated only moisturizing cream should be left at the resident's bedside.
Residents Affected - Few
On 8/19/25 at 1436 hours, an interview was conducted with the DON. The DON stated no medications
should be left at the bedside unless the resident had passed the self-administration assessment and with
the physician's order. The DON further stated the cream with zinc oxide should not be left at the bedside.
The DON was informed and acknowledged the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 49 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, facility document review, and facility P&P review, the facility failed to
ensure the sanitary requirements were met in the kitchen. * The facility failed to ensure the sanitary
condition of the hood over the stove was maintained. * The facility failed to ensure the kitchen utensils had a
smooth cleanable surface and in good condition. * The facility failed to ensure the kitchenware and kitchen
utensils were clean and free of food particles or residue. * The facility failed to ensure the cutting boards
were kept in a sanitary condition and with cleanable surface. * The facility failed to ensure the clear plastic
trays were air dried prior to storing and stacking. These failures had the potential for cross contamination
and foodborne illnesses to the residents consuming the food prepared in the facility's kitchen.Findings:
Review of the facility's Diet Type Report dated 8/12/25, showed 88 of 140 residents consumed the food
prepared in the kitchen. 1. Review of the facility's P&P titled Hoods and Filters revised date 8/31/18,
showed the hoods must be kept free of grease and dust at all times because of potentially high fire hazard.
According to the USDA Food Code 2022 Section 4-204.11 Ventilation Hood Systems, Drip Prevention. The
dripping of grease or condensation onto food constitutes adulteration and may involve contamination of the
food with pathogenic organisms. Equipment, utensils, linens, and single service and single use articles that
are subjected to such drippage are no longer clean. On 8/12/25 at 0825 hours, during the initial kitchen
tour, an observation and concurrent interview was conducted with the DSS (Dietary Services Supervisor).
The kitchen hood over the stove had black, dirt residue. The DSS acknowledged the findings. The DSS
stated the dietary staff cleaned the hood weekly and was last cleaned by an outside company on 5/12/25.
2. Review of the facility's P&P titled Dish and Utensil Procedure revised date 3/3/20, showed chipped or
cracked dishes trays shall be discarded. According to the USDA Food Code 2022 Section 4-502.11 Good
Repair and Calibration, (A) Utensils shall be maintained in a state of repair and condition that complies with
the requirements specified under Parts 4-1 and 4-2 or shall be discarded. According to the USDA Food
Code 2022, Section 4-101.11, Multiuse, Characteristics, materials that are used in the construction of
utensils and food contact surfaces of equipment may not allow the migration of deleterious substances or
impart colors, odors, or tastes to food and under normal use conditions shall be durable,
corrosion-resistant, nonabsorbent, finished to have a smooth, easily cleanable surface, and resistant to
pitting, chipping, crazing, scratching, scoring, distortion, and decomposition. On 8/12/25 at 0825 hours,
during the initial kitchen tour, an observation and concurrent interview was conducted with the DSS. The
following was observed and verified by the DSS:- Two deformed stainless steel whisks.- Eight rubber
spatulas with red handles were chipped and cracked at the edges.- Two stainless steel scoops for food
portioning with gray handles were worn out and peeling. The DSS acknowledged the above findings and
stated worn out utensils should have been replaced and discarded. 3. Review of the facility's P&P titled
Dish and Utensil Procedure revised date 3/3/20, showed the dishes, trays, and utensils shall be routinely
checked for stains or spots. Any dish, tray, or utensil with debris should not be used. Send back to the dish
room to be properly washed and sanitized. According to the USDA Food Code 2022, 4-601.11 Equipment,
Food - Contact Surfaces, Nonfood Contact Surface, and Utensils, the equipment food-contact surfaces and
utensils shall be clean to sight and touch, the food-contact surfaces of cooking equipment and pans shall
be kept free of encrusted grease deposits and other soil accumulations; and the nonfood- contact surface
of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris. According to
the USDA Food Code 2017, 4-602.13, Non- Contact Surfaces, nonfood-contact surfaces of equipment shall
be cleaned at a frequency necessary to preclude
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 50 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
accumulation of soil residues. On 8/12/25 at 0825 hours, during the initial kitchen tour, an observation and
concurrent interview was conducted with the DSS. The following was observed and verified by the DSS:One stainless steel whisk was observed with white thread-like residue.- One rubber spatula with red handle
was dirty and had dry yellow residue. - One white portable can opener was dirty with dry white, crusted
residue on the blade.- One stainless steel slotted scoop with a yellow handle was fuzzy with cloudy film.One stainless steel scoop for food portioning with cream handle had dry white, crusted residue.- One
stainless steel scoop for food portioning with a green handle had dry thread-like residue.- One stainless
steel scoop for food portioning with a red handle had dry, crusted residue and cloudy film. The DSS
acknowledged the above findings and stated all the dirty and crusted kitchen utensils should have been
rewashed for infection control purposes. 4. Review of the facility's P&P titled Dish and Utensil Procedure
revised date 3/3/20 showed cutting boards need to be washed and sanitized between each use. Replace
cutting boards once lined with knife marks and they are unsanitizeable. Color-coded cutting boards are
desirable designating boards for raw products versus cooked products. According to the USDA Food Code
2022, Section 4-501.12, Cutting Surfaces, for surfaces such as cutting boards and blocks that become
scratched and scored may be difficult to clean and sanitize. As a result, pathogenic microorganisms
transmissible through food may build up or accumulate. These microorganisms may be transferred to the
foods that are prepared on such surfaces. On 8/12/25 at 0825 hours, during the initial kitchen tour, an
observation and concurrent interview was conducted with the DSS. The green, brown, blue, red, white, and
yellow cutting boards were observed fuzzy, heavily marred, and had deep groves. The DSS verified the
findings and stated the cutting boards were ordered monthly and should have been replaced. 5. Review of
the facility's P&P titled Dry Storage- Dishes and Utensils revised 2/1/12, showed the dishes must be stored
to promote air drying i.e. use dish racks or trays with plastic mesh that allow air to circulate, and air dry the
dishes. Review of the facility's P&P titled Dish and Utensil Procedure revised date 3/3/20, showed the
dishes, trays, and utensils shall be air dried before storage. Do not towel dry. According to the USDA Food
Code 2022, 4-901.11, Equipment and Utensils, Air-Drying Required, that after cleaning and sanitizing,
equipment, and utensils shall be air-dried or used after adequate draining before getting in contact with
food. According to the USDA Food Code 2022, 4-903.11 Equipment, Utensils, Linens, and Single-Service
and Single-Use Articles, cleaned equipment and utensils shall be stored in a self-draining position that
allows air drying. On 8/12/25 at 0825 hours, during the initial kitchen tour, an observation and concurrent
interview was conducted with the DSS. Two clear plastic trays were observed wet with visible water inside
and stacked on top of each other. The DSS verified the findings and stated all the kitchen utensils and
equipment should have been air dried to prevent bacteria growth.
Event ID:
Facility ID:
055121
If continuation sheet
Page 51 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0838
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Conduct and document a facility-wide assessment to determine what resources are necessary to care for
residents competently during both day-to-day operations (including nights and weekends) and
emergencies.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and facility document review, the facility failed to ensure the Facility Assessment addressed or
included the following: 1. Active involvement of required individuals in developing the Facility Assessment;2.
A plan to maximize recruitment and retention of direct care staff; and3. A contingency plan for staffing
needs. These failures had the potential not to meet the residents' care needs if the assessed population's
needs and resources were not comprehensively identified and addressed.Findings: According to the CMS
QSO-24-13-NH dated 6/18/24, with an implementation date of 8/8/24, CMS had issued a revised guidance
for long-term care facility assessment requirement. The Facility Assessment should address and include
the active involvement of the direct care staff in developing the Facility Assessment. Also included the
staffing resources necessary to care for the residents, including the weekends; a plan to maximize
recruitment and retention of direct care staff member, and a contingency plan for staffing needs for the
events not to activate the facility's emergency plan. Review of the Facility's assessment dated [DATE], did
not show the direct care staff member, direct care representatives, residents, residents' representatives,
and residents' family members were actively involved in developing the Facility Assessment; a plan to
maximize recruitment and retention of the direct care staff; and a contingency plan for staffing needs. On
8/14/25 at 0755 hours, an interview and concurrent facility document review of the Facility Assessment was
conducted with the Administrator. The Administrator verified the Facility Assessment review was dated
10/29/24, and verified there were no direct care staff, direct care representatives, residents'
representatives, and family members actively involved in developing the Facility Assessment. The
Administrator further verified there was no documentation of a plan to maximize recruitment and a
contingency plan for staffing needs in the Facility Assessment. The Administrator stated he was aware of
the current guidance. The Administrator verified and acknowledged the Facility Assessment was not
updated based on the latest guidance from the CMS.
Event ID:
Facility ID:
055121
If continuation sheet
Page 52 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and medical record review, the facility failed to ensure the medical record was complete for one of
28 final sampled residents (Resident 8). *The facility failed to ensure Resident 8's information on the
POLST (Physician Orders for Life-Sustaining Treatment) was filled out. This failure had the potential for the
resident's care needs to not be met as their medical information was inaccurate. Findings: Medical record
review for Resident 8 was initiated on 8/13/25. Resident 8 was admitted to the facility on [DATE], and
readmitted on [DATE]. Review of Resident 8's POLST dated 7/16/25, failed to show Section D - Information
and Signatures was filled out. On 8/13/25 at 1457 hours, an interview and concurrent medical record review
was conducted with the SSD. The SSD verified Section D of Resident 8's POLST was not completed. The
SSD stated the resident has a copy of the advanced directive in the electronic chart. The SSD stated it was
important to have the POLST filled out, so the staff knew how to follow and care for the resident properly.
On 8/19/25 at 1142 hours, an interview was conducted with the DON. The DON was informed and verified
the above findings.
Event ID:
Facility ID:
055121
If continuation sheet
Page 53 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, facility document review, and facility P&P review, the facility
failed to maintain proper infection control practices. * The facility failed to accurately identify HAI in the
monthly surveillance report. * The facility failed to ensure the residents' clothing and blankets from the
laundry were handled in a sanitary manner. The spring lift inside a blue basket truck was observed with
ripped edges, and when lifted, the bottom of the basket was pieces of paper, dryer sheets, towel and a
sock. In addition, the AC filters of the AC in the clean area, and the AC near the folding area were observed
dusty * The facility failed to ensure CNA 7 did not use the same pair of gloves and gown when providing
care to Resident 1 on EBP (Enhanced Barrier Precaution) and then to Resident 159 who was not on EBP. *
The facility failed to ensure CNA 2 practiced EBP when CNA 2 failed to don (put on) a gown prior to
assisting Resident 111 with repositioning. * The facility failed to ensure infection control practices were
observed when LVN 6 failed to disinfect the call light picked up from the floor mat prior to giving it to
Resident 19. * The facility failed to ensure the phlebotomist technician wore proper PPE (Personal
Protective Equipment) in an EBP room when performing a blood draw for Resident 39. *The facility failed to
ensure LVN 7 disinfected the blood pressure cuff before use and perform hand hygiene before resident
care for Resident 138. *The facility failed to ensure LVN 8 removed their gloves, perform hand hygiene, and
apply clean gloves after closing Resident 31 and 85's curtain, before proceeding with resident care. These
failures had the potential for the facility to not accurately identify, investigate, and prevent new infections
from developing within the facility, and posed the risk of cross-contamination and spread of
infection.Findings:
Residents Affected - Few
1. Review of the facility's P&P titled Infection Prevention and Control Program revised 12/19/22, showed the
following:
- A system of surveillance is utilized for prevention, identifying, reporting, investigating, and controlling
infections and communicable diseases for all residents, staff, volunteers, visitors, and other individuals
providing services under a contractual arrangement based upon a facility assessment and accepted
national standards; and
-Laundry and direct care staff shall handle, store, process, and transport linens to prevent spread of
infection.
On 8/15/25 at 1011 hours, an interview, medical record review, and concurrent facility document review was
conducted with the IP. The IP was asked to show the facility's infection control surveillance program for June
and July 2025. The following was identified:
a. Review of the facility's Infection Surveillance Monthly Report for June 2025 under the Urinary Tract/
Kidney Infections Category, showed there were five HAIs in the facility. When asked to identify which
residents were classified as HAIs, the IP identified Residents 7, 8, 93, 126, 160, and 161. The IP verified
she identified six residents, however, the surveillance report showed only five residents.
b. Review of the facility's Infection Surveillance Monthly Report for July 2025 showed the following:
- under the Blood/Systemic Infection Category, there was one HAI in the facility. When asked to identify the
residents who were classified as HAIs, the IP identified Residents 126 and 160. The IP
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 54 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
verified she identified two residents. However, the surveillance report showed only one resident.
Level of Harm - Minimal harm
or potential for actual harm
- under the Other Infections Category, there were three HAIs in the facility. When asked to identify the
residents who were classified as HAIs, the IP identified Residents 1, 7, and 9. The IP verified she identified
three residents. However, the surveillance report showed two residents.
Residents Affected - Few
- under the Urinary Tract/ Kidney Infections Category, there were two HAIs in the facility. When asked to
identify the residents who were classified as HAIs, the IP identified Residents 4, 15, and 73. The IP verified
she identified three residents. However, the surveillance report showed two residents.
The IP verified the above findings. The IP stated the screening system did not pick up when she indicated
the residents were in-house or HAI. The IP stated the resident information she entered on the infection
screening in Point Click Care (a software used for electronic health records to reorder the medication).
would automatically populate the Monthly Quality Assurance Report which would be presented to the
Infection Control Committee meeting.
2. On 8/13/25 at 1431 hours, an inspection of the laundry area and concurrent interview was conducted
with the Maintenance Director. The following was observed inside the laundry area:
- A blue basket truck with a spring lift was observed near the dryers. The spring lift was observed with
ripped edges exposing the rusty steel. When the spring lift was lifted, the bottom of the basket truck was
observed with pieces of paper, dryer sheets, a towel and a single sock; and
- The AC filters in the clean area and folding area were observed dusty.
The Maintenance Director verified the above findings. The Maintenance Director stated the blue basket
truck with a spring lift was used to transport washed clothes from the washers to the dryers. The
Maintenance Director stated the blue basket truck should be cleaned daily, and the spring lift should have
been replaced. The Maintenance Director stated the AC filters should be cleaned daily.
3. According to CDC's The Basics of Standards Precautions (undated), wear a gown when contact between
clothing or skin with resident blood or body substances is expected, and to not wear the same gown
between residents.
Review of the facility's EBP sign showed everyone must clean hands, including before entering and when
leaving the room, and the providers and staff also wear gloves and gown for the high contact resident care
activities: ADL care, caring for the devices, toileting and changing incontinence briefs, wound care, mobility
assistance, transferring and preparing to leave room, and cleaning environment.
On 8/13/25 at 1250 hours, an EBP sign was observed posted outside Room A, and a blue dot was
observed by Resident 1's name by the door. The following was observed:
- CNA 7 was inside the room wearing gloves and a gown. Resident 1 was awake and in bed. CNA 7
assisted Resident 1 with his lunch tray. Without removing the gown and gloves used for Resident 1, CNA 7
went to Resident 159 and touched the resident's cup, and emptied Resident 159's urinal. CNA 7 doffed
(took off) his gloves, washed his hands, and donned clean gloves. Without removing his gown used for
Resident 1, CNA 7 (with a pair of new, clean gloves) assisted Resident 159 with his lunch tray.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 55 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 8/14/25 at 1033 hours, an interview was conducted with CNA 7. CNA 7 verified the above findings. CNA
7 acknowledged he used the same gown and gloves for Residents 1 and 159.
On 8/15/22 at 1011 hours, an interview was conducted with the IP. The IP stated the blue dot by the
resident's name meant the resident in the room was on EBP. The IP stated the staff cannot wear the same
gown and gloves in caring for different residents.
4. According to the CDC, EBP are an infection control intervention designed to reduce transmission of
multidrug-resistant organisms (MDROs) in nursing homes. The EBP involve gown and glove use during
high-contact resident care activities for residents known to be colonized or infected with a MDRO as well as
those at increased risk of MDRO acquisition.
Review of the facility's signage for EBP showed everyone must clean their hands, including before entering
and when leaving the room. It also showed providers and staff must wear gloves and gown for the following
high-contact resident care activities: dressing, bathing/ showering, transferring, changing linens, providing
hygiene, changing briefs, or assisting with toileting, device care or use: central line, urinary catheter,
feeding tube, tracheostomy, and wound care: any skin opening requiring a dressing.
Review of the facility's P&P titled Infection Prevention and Control Program date revised 12/19/22, showed
the facility has established and maintains an infection prevention and control program designed to provide a
safe, sanitary and comfortable environment and to help prevent the development and transmission of
communicable diseases and infections as per accepted national standards and guidelines. All the staff are
responsible for following all policies and procedures related to the program. All staff shall assume that all
residents are potentially infected or colonized with an organism that could be transmitted during the course
of providing resident care services. All staff shall use PPE according to established facility policy governing
the use of PPE.
On 8/12/25 at 1108 hours, an observation and concurrent interview was conducted with CNA 2. Resident
111's room had an EBP sign posted by the door. CNA 2 was assisting another staff to reposition Resident
111. CNA 2 was only wearing the surgical mask and gloves but did not wear a gown. CNA 2 verified the
above findings. CNA 2 verified Resident 111 was on the EBP for his wound. CNA 2 stated he should have
worn the gown to prevent cross contamination.
Medical record review for Resident 111 was initiated on 8/12/25. Resident 111 was admitted to the facility
on [DATE].
Review of Resident 111's Order Summary Report for August 2025 showed a physician's order dated
8/6/25, for EBP related to wounds.
On 8/12/25 at 1121 hours, LVN 5 was informed of the findings and stated CNA 2 should have worn the
gown for infection control purposes.
On 8/14/25 at 1347 hours, RN 1 was informed of the findings and stated the PPE required for EBP are
gown and gloves. RN 1 further stated CNA 2 should have worn the gown for infection control purposes.
5. Review of the facility's P&P titled Infection Prevention and Control Program date revised 12/19/22,
showed environmental cleaning and disinfection shall be performed according to facility policy.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 56 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
All the staff have responsibilities related to the cleanliness of the facility and are to report problems outside
of their scope to the appropriate department. All reusable items and equipment requiring special cleaning,
disinfection, or sterilization shall be cleaned in accordance with our current procedures governing the
cleaning and sterilization of soiled or contaminated equipment.
On 8/14/25 at 0737 hours, an observation and concurrent interview was conducted with LVN 6. Resident
19's room was observed with an EBP sign posted by the door. Resident 19's bed remote control and call
light were on the floor mat. LVN 6 picked up the call light and clipped it to Resident 19's bed sheet without
disinfecting it. LVN 6 verified the above findings and stated the call light should have been disinfected for
infection control purposes.
Medical record review for Resident 19 was initiated on 8/12/25. Resident 19 was admitted to the facility on
[DATE].
Review of Resident 19's Order Summary Report for August 2025 showed a physician's order dated 5/9/25,
for EBP related to wounds.
On 8/14/25 at 1317 hours, during an interview, RN 1 was informed of the findings and stated the call light
should have been disinfected prior to giving it to Resident 19 for infection control purposes.
6. Medical record review for Resident 39 was initiated on 8/14/25. Resident 39 was admitted to the facility
on [DATE].
Review of Resident 39's H&P examination dated 7/18/25, showed the resident had the capacity to
understand and make decisions.
Review of Resident 39's Order Summary Report for August 2025 showed a physician's order dated
7/17/25, for EBP related to dialysis access site (permcath).
Review of Resident 39's care plan for EBP related to dialysis access site dated 7/18/25, showed an
intervention to apply EBP to prevent the spread of infections for specific care activities such as morning and
evening care, toileting and changing incontinence briefs, caring for devices and giving medical treatments,
wound care, mobility assistance and preparing to leave the room and cleaning and disinfecting the
environment.
On 8/14/25 at 0545 hours, an observation and concurrent interview was conducted with LVN 13 in front of
room [ROOM NUMBER]. Phlebotomist Technician 1 was observed in room [ROOM NUMBER] attempting
to get blood drawn for Resident 39 without a gown. Phlebotomist Technician 1's clothing was observed
touching Resident 39's bedsheets and resident. An observation outside room [ROOM NUMBER] showed
an EBP signage posted. LVN 13 verified above findings. LVN 13 stated Resident 39 is on hemodialysis and
on EBP. LVN 13 stated residents with open wounds, dialysis, GT, and catheters are placed on EBP. LVN 13
stated Phlebotomist Technician 1 should have worn a gown and proper PPE to maintain infection control.
On 8/14/25 at 0553 hours, an interview with Phlebotomist Technician 1 was conducted outside room
[ROOM NUMBER]. Phlebotomist Technician 1 verified her clothing touched Resident 39 and his linen while
attempting to do a blood draw. Phlebotomist Technician 1 verified she did not wear a gown and stated she
did not know Resident 39 was on EBP. Moreover, Phlebotomist Technician 1 verified the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 57 of 58
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055121
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pelican Ridge Post Acute
466 Flagship Road
Newport Beach, CA 92663
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
isolation cart and the EBP sign were outside Resident 39's room. Phlebotomist Technician 1 stated she
should have worn the proper PPE when working with residents in EBP to ensure infection control.
On 8/19/25 at 1008 hours, an interview was conducted with the DON. The DON stated she expected the
staff, family, and ancillary staff including phlebotomist and X-ray technicians to wear proper PPE when
working with residents in an EBP room to prevent contamination and transfer of infections to other
residents. The DON was informed and acknowledged the above findings.
7. Review of the facility's P&P titled Infection Prevention and Control Program revised 12/19/22, showed
under staff education, all the staff shall demonstrate competence in relevant infection control practices.
Direct care staff shall demonstrate competence in resident care procedures established by our facility.
On 8/12/25 at 0818 hours, an observation for Resident 138 was conducted with LVN 7. LVN 7 placed a BP
cuff on Resident 138. LVN 7 did not perform hand hygiene and disinfect the BP cuff before using it on the
resident.
On 8/12/25 at 1505 hours, an interview was conducted with LVN 7. LVN 7 verified the above findings.
8. On 8/12/25 at 1128 hours, an observation for Residents 31 and 85 was conducted with LVN 8. LVN 8
closed both Resident 31 and 85's curtains while wearing a pair of gloves. LVN 8 proceeded to provide
resident care to the residents. LVN 8 did not perform hand hygiene and put on a new pair of gloves before
providing patient care.
On 8/12/25 at 1525 hours, an interview was conducted with LVN 8. LVN 8 verified the above findings. LVN 8
stated should have removed the gloves after closing the curtain for Residents 31 and 85, performed hand
hygiene, and applied clean gloves before continuing with resident care.
On 8/13/25 at 0938 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055121
If continuation sheet
Page 58 of 58