F 0776
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure one of one sampled resident (Resident 1) who had
an order of X-ray (an imaging test to create detailed pictures of the organs) of the left hand was
implemented in a timely manner, as ordered.
Residents Affected - Few
This failure had the potential for Resident 1 not to receive necessary care and services to immediately
meet the resident's medical needs.
Findings:
During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1
on 8/9/2023 and readmitted on [DATE] with diagnoses including dementia (a group of thinking and social
symptoms that interfere with daily functioning), history of falling, and age-related osteoporosis (a medical
condition in which the bones become brittle and fragile)
During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 4/30/2025,
the MDS indicated Resident 1 had severely impaired cognitive skills (ability to make daily decisions). The
MDS indicated Resident 1 required substantial/maximal assistance (helper does more than half the effort)
from staff for bathing and toileting hygiene. The MDS indicated Resident 1 required partial/moderate (helper
does less than half the effort) assistance from staff for dressing and personal and oral hygiene.
During a review of Resident 1's COC/INTERACT ASSESSMENT FORM (COC), dated 6/6/2025, the COC
indicated Resident 1 had swelling of the left hand. The COC indicated Resident 1's physician (MD- medical
doctor) ordered a STAT (immediate/urgent) x-ray of Resident 1's left hand on 6/6/2025 at 4:44 pm.
During a review of Resident 1's physician's orders (PO) dated 6/6/2025, the PO indicated Resident 1's
physician ordered STAT X-ray of Resident 1's left hand. The x-ray was ordered on 6/6/2025 at 4:38 p.m.
During an interview on 6/9/2025 at 10:27 a.m. with the Director of Nursing (DON), the DON stated the DON
asked Registered Nurse 1 (RN 1) to follow up on the results of Resident 1's left hand x-ray on 6/8/25
because the Radiology Technician (RT) had not done Resident 1's ordered x-ray. The DON stated the
radiology company claimed Resident 1 was combative and uncooperative on 6/6/2025 when the RT tried to
get the x-ray. The DON stated the RT did not inform the facility staff that the RT was unable to get the x-ray
of Resident 1's left hand on 6/6/2025.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055126
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055126
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chino Valley Health Care Cente
2351 S Towne Avenue
Pomona, CA 91766
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0776
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 6/9/2025 at 12:53 p.m. with the DON, the DON stated, STAT x-rays needed to be
carried out within four hours from the time ordered. The DON stated the facility staff should have followed
up on Resident 1's left hand x-ray results when the results were not received within four hours of the x-ray
being ordered. The DON stated the RT should have informed Resident 1's licensed nurse if the RT was not
able to get the x-ray of Resident 1's left hand.
Residents Affected - Few
During a telephone interview on 6/9/2025 at 1:32 p.m. with RN 1, RN 1 stated RN 1 put in the order for
x-ray of Resident 1's left hand on 6/6/2025. RN 1 stated the RT arrived at the facility after 8:00 p.m. on
6/6/2025 to get the x-ray of Resident 1's left hand. RN 1 stated RN 1 assisted the RT to get the x-ray of
Resident 1's left hand. RN 1 stated the RT asked RN 1 to step out of the room during the x-ray procedure.
RN 1 stated RN 1 walked the RT out of the facility and the RT did not inform RN 1 that the RT was not able
to get the x-ray of Resident 1's left hand. RN 1 stated RN1 called the radiology company for Resident 1's
x-ray results later on 6/6/2025 but was not able to speak to anyone. RN 1 stated RN 1 was off the next day
(6/7/2025) and returned to work at the facility on 6/8/2025. RN 1 stated RN 1 was notified on 6/8/2025 that
Resident 1 did not get an x-ray as ordered on 6/6/2025.
During a review of the facility's Policy and Procedure (P&P) titled, Availability of Services, Diagnostic,
revised December 2009, the P&P indicated, clinical laboratory and radiology services meet the needs of
the residents provided by the facility. The P&P indicated radiology services were available 24 hours a day, 7
days a week, including holidays.
During a review of the facility's P&P titled, Request for Diagnostic Services, revised December 2009, the
P&P indicated, Orders for diagnostic services will be promptly carried out as instructed by the physician's
order.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055126
If continuation sheet
Page 2 of 2