F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on observation, interview, and record review, the facility failed to ensure one of three sampled
residents (Resident 1), had a comprehensive, person-centered care plan created for known behaviors
related to the diagnosis of dementia.During the investigation, Resident 1 had known behaviors that
included noncompliance with safety interventions, such as the resident's inability to consistently remember
to use the call light and repeated attempts to get out of bed or chair without seeking staff assistance.
Despite a documented history of three prior falls, Resident 1's care plans lacked individualized
interventions and measurable goals to effectively manage Resident 1's behaviors. This failure has further
potential to result in a decline in the resident' physical and psychosocial well- being due to the lack of
individualized and effective care.Findings:During a review of Resident 1's admission Record (AR), the AR
indicated the facility initially admitted the resident on 11/26/2025, with a diagnosis of dementia (a decline in
mental ability such as memory, and problem solving, making it hard to perform everyday task and
activities.During a review of Resident 1's care plan titled Non - Compliance with Care - I am at risk for
health conditions not being treated or managed because I refuse to use call light to ask for assistance and
remove my tab alarm, dated 3/1/2024, the care plan goal included to comply with the facility's policy and
protocols and physician's orders. The care plan Interventions included documenting of resident's
noncompliance as needed and to respect her right to refuse.During a review of Resident 1's Minimum Set
Data ( MDS- a federally mandated resident assessment tool) dated 5/28/2025, the MDS indicated Resident
1 is not cognitively intact (has difficulty with short-term memory, attention, or decision - making). The MDS
indicated Resident 1 also required the use of a walker and wheelchair for mobility and requires steadying
with contact guard assistance as resident completes activities such as transfer to toilet or chair to bed
activities.During a review of Resident 1's History and Physical ( H&P), dated 6/24/2025, the H&P indicated
Resident 1 had the capacity to understand and make decisions.During a review of Resident 1's Medication
Administration Record ( MAR) for the month of June 2025, the MAR indicated Resident 1 received
Tramadol HCL (an opioid analgesic - used for moderate to severe pain) oral Tablet 50mg on the following
dates:- - 6/14/2025 at 11:30AM for Pain of 9 out of 10 on pain scale- -6/19/2025 at 05:30AM for Pain of 7
out of 10 on pain scale- -6/19/2025 at 3:50PM for Pain of 8 out of 10 on pain scale- -6 /20/2025 at 1:38PM
for Pain of 8 out of 10 on pain scale- -6/21/2025 at 11:05 PM for Pain of 6 out of 10 on pain scale-6/22/2025 at 10:30PM for Pain of 6 out of 10 on pain scale- -6/23/2025 at 12:15 PM for Pain of 9 out of 10
on pain scale- -6/29/2025 at 9:21PM for Pain of 6 out of 10 on pain scaleDuring a review of Resident 1's
Fall Risk assessment dated 2/28/ 2025, the record indicated Resident 1 had a fall risk score of 24. The
record indicated a score higher than 18 is considered High Risk and a care plan will be developed to
reduce falls and injuries. There were no further care plan revised or developed for Resident 1's high fall risk
assessed on 2/28/2025. During a review of Resident 1's Radiology Results Report, dated 6/14/2025, the
report indicated the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055135
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055135
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Montrose Healthcare Center
2123 Verdugo Blvd.
Montrose, CA 91020
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
reason for X-ray was unspecified pain. Radiology findings indicated Resident 1 had a right superior and
inferior pubic rami fracture with mild displacement(a right sided fracture of the pelvis with broken pieces of
bone slightly shifted out of place).During a review of Resident 1's General Acute Care Hospital record (
GACH 1) titled Emergency Department Final Report dated 6/14/2025, the GACH 1 record indicated
Resident 1 was admitted for a witnessed fall. The GACH 1 record indicated Resident 1 did not have nay
head trauma or loss of consciousness, but complaining of severe right hip pain. The GACH 1 record
indicated an X-ray done was performed and Resident 1 was positive for right and lower pubic
fracture.During an interview on 7/1/2025 at 10:08 AM, Family Member (FM1), stated Resident 1 cannot
walk by herself and requires assistance with transfers from bed to wheelchair and using the restroom. FM 1
stated Resident 1 has dementia with periods of confusion. FM1 stated Resident 1 has had previous falls
while trying to use the restroom.During an interview on 7/1/2025 at 11:15 AM, with Licensed Vocational
Nurse ( LVN1), LVN 1 stated Resident 1 has behaviors such as getting up by herself and not asking for
assistance. During an interview on 7/1/2025 at 11:32 AM, with Certified Nursing assistant (CNA1), CNA 1
stated Resident 1 was her regular assignment. CNA 1 stated Resident 1 tries to get up by self frequently to
use the restroom and required one to two person assistance depending on how the resident was feeling.
CNA1 stated Resident 1 is a high risk for falls.During an interview on 7/1/2025 at 1:49 PM with LVN1, LVN
1 stated Resident 1 sometimes has the capacity for understanding. LVN 1 stated due to a diagnosis of
dementia, the resident has periods of forgetfulness, which adds to noncompliance with using the call light
or requesting assistance. LVN 1 stated that despite ongoing reminders and education, the resident is
unable to consistently request assistance or use the call light when needed. During a concurrent interview
and record review on 7/1/2025 at 1:58 PM, with the Director of Nursing (DON), Resident 1's care plan titled
Supers, dated 2/22/2024 was reviewed. The DON stated the care plan indicated a goal to reduce risk of fall
and injury with intervention to start monitoring every 30 minutes and offer toileting assistance. The DON
stated the intervention to monitor was only implemented for a duration of two weeks and did not specify a
specific time frame for the continuation or discontinuation of the monitoring intervention. During a
concurrent interview and record review on 7/1/2025 at 2:51 PM, with the MDS Coordinator, Resident 1's
care plans were reviewed. The MDS Coordinator stated the care plans indicated no revisions had been
made to the resident's care plans following three separate incidents such as added intervention or to adjust
the resident's level of supervision. The MDS coordinator stated the current care plan should have
addressed Resident 1's dementia and noncompliance with specific interventions for known
behaviors.During a review of the facility's policy and procedure (P&P) titled, Care Plans, Comprehensive
Person-Centered, dated 3/2021, the P&P indicated A comprehensive, person-centered care plan that
includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional
needs is developed and implemented for each resident. Care plan interventions should address the
underlying source of the problem area, not just the symptoms or triggers.
Event ID:
Facility ID:
055135
If continuation sheet
Page 2 of 2