F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide skin treatment in accordance with the
professional standards of practice for one of three sampled residents (Resident 1) by failing to:
Residents Affected - Few
a. Ensure a Licensed Vocational Nurse (LVN) instead of a Certified Nursing Assistant (CNA) 1 applied
ointments to Resident 1.
b. Ensure there was a physician's order for the ointments being applied to Resident 1.
These failures had the potential to result in improper use and application of skin treatment for Resident 1.
Findings:
During a review of Resident 1's admission Record (AR), the AR indicated the facility originally admitted
Resident 1 on 10/27/2023 and recently admitted on [DATE] with diagnoses of hemiplegia (total paralysis of
the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness or paralysis on one side
of the body) following cerebral infarction (a medical condition where blood flow to the brain is interrupted,
leading to the death of brain cells) affecting left non-dominant side (the part of the body that is not used as
much as the other side of the body), type 2 diabetes mellitus (a disorder characterized by difficulty in blood
sugar control and poor wound healing), and epilepsy (a brain condition that causes recurring seizures).
During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 9/19/2024,
the MDS indicated Resident 1 was usually understood by others and had the ability to usually understand
others. The MDS indicated Resident 1 required substantial/maximal assistance (helper does more than half
the effort) with toileting hygiene, shower/bathe self, upper body dressing, lower body dressing, putting
on/taking off footwear, and personal hygiene. The MDS indicated Resident 1 was at risk of developing
pressure ulcer/injury (localized, pressure-related damage to the skin and/or underlying tissue usually over a
bony prominence).
During a review of Resident 1's Care Plan (CP), revised on 10/30/2024, the CP indicated Resident 1 was at
risk for further skin breakdown related to history of skin breakdown and immobility (not being able to move
around). The CP indicated to administer medications as ordered. The CP indicated to monitor and
document for side effects and effectiveness.
During a concurrent observation and interview on 12/16/2024 at 1:54 pm, with CNA 1, CNA 1 was
observed providing care to Resident 1. CNA 1 was observed with gloves on and applied calmoseptine
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055141
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055141
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Madera Post Acute Center
11900 Ramona Boulevard
El Monte, CA 91732
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
ointment (medication used to treat and prevent minor skin irritations) and vitamin A&D ointment (medication
used as a moisturizer to treat or prevent dry, rough, scaly, itchy skin and minor skin irritations) to Resident
1's bottom. CNA 1 stated Resident 1's family member wanted the ointments to be applied to Resident 1.
During an interview on 12/16/2024 at 3:03 pm, with LVN 1, LVN 1 stated calmoseptine ointment was used
for skin redness and irritation, and vitamin A&D ointment was used for dry skin. LVN 1 stated if a family
member was requesting for the ointments to be applied, nurse had to call the doctor for an order. LVN 1
stated the treatment nurse, charge nurse, and registered nurse could apply the calmoseptine and vitamin
A&D ointments to the resident. LVN 1 stated CNAs were not allowed to apply the ointments. LVN 1 stated
the importance of having a physician's order was to make sure there were no contraindications (a condition
or situation in which a medication should not be used) and so staff could monitor progress of the resident's
skin if it was responding well with the treatment.
During an interview on 12/16/2024 at 3:25 pm, with the Director of Nursing (DON), the DON stated
calmoseptine and vitamin A&D ointments both needed doctor's orders. The DON stated the CNA was not
supposed to apply the ointments and only the licensed nurses were supposed to. The DON stated it was
not in the CNA's scope of practice. The DON stated for medications, nurses had to assess the resident and
obtain a doctor's order.
During a review of the facility's policy and procedure (P&P) titled, Policy/Procedure - Nursing Clinical,
revised in January 2024, the P&P indicated it was the policy of the facility that drugs shall be administered
only upon the written order of a person duly licensed and authorized to prescribe such drugs. No drugs or
biologicals shall be administered except upon the order of a person lawfully authorized to prescribe for and
treat human illnesses.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055141
If continuation sheet
Page 2 of 2