F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a resident's call light (a device used by
a resident to signal his/her need for assistance from staff) was within reach for two of six sampled residents
(Resident 1 and 2).
Residents Affected - Few
This deficient practice had the potential to delay the provision of services and residents' needs not being
met.
Findings:
a. During a review of Resident 1's admission Record, the admission Record indicated that the facility
originally admitted the resident on 7/17/2023 and readmitted the resident on 12/25/2024 with diagnoses
that included acquired absence of left leg above knee and right leg above knee, pressure ulcer/injury
(PU/PI) stage IV (full-thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage, or
bone) of sacral (the bony region at the very base of your spine and just above the tailbone) region,
obstructive uropathy (a condition in which the flow of urine is blocked ), and reflux uropathy (a condition that
occurs when urine flows back up into the kidneys from the bladder damaging the kidneys over time).
During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 11/28/2024,
the MDS indicated the resident's cognitive (the mental action or process of acquiring knowledge and
understanding through thought, experience, and the senses) skills for daily decision making was severely
impaired, and the resident needed total assistance from staff with toileting hygiene, upper/lower body
dressing, and bed mobility (movement).
During a review of Resident 1's untitled care plan (a document that summarizes a resident's needs, goals,
and care/treatment) initiated on 7/30/2023 and last revised on 10/21/2024, the care plan indicated Resident
1 had actual fall related to Resident 1's cognitive impairment and poor safety awareness/judgement. The
care plan indicated an intervention to attach Resident 1's call light to bed within access of resident.
During a concurrent observation and interview on 12/27/2024 at 10:50 a.m., with Licensed Vocational
Nurse 1 (LVN 1), observed Resident 1 lying in bed. When asked for Resident 1's call light placement, LVN 1
found Resident 1's call light was out of reach and stated that Resident 1's call light was stuck on the left
side of bed frame and Resident 1 was not able to use it if needed. LVN 1 then placed the call light within
reach. LVN 1 stated that the residents' call lights should be always within reach.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
055142
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055142
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Magnolia Gardens Convalescent Hospital
17922 San Fernando Mission Rd
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
b. During a review of Resident 2's admission Record, the admission Record indicated that the facility
originally admitted the resident on 8/26/2018 and readmitted the resident on 12/15/2024 with diagnoses
that included Parkinson's disease (a movement disorder of the nervous system that worsens over time).
During a review of Resident 2's MDS dated [DATE], the MDS indicated the resident's cognitive skills for
daily decision making was severely impaired, and the resident needed total assistance from staff with oral
hygiene, toileting hygiene, upper/lower body dressing and transfer, and needed maximum assistance with
bed mobility (movement).
During a review of Resident 2's untitled care plan initiated on 8/12/2024, the care plan indicated Resident 2
had activities of daily living (ADL- activities related to personal care) self-care performance deficit (an
inability to perform certain daily functions related to health and well-being) related to Resident 2's cognitive
deficits and poor safety awareness. The care plan indicated an intervention to place Resident 2's call light
within reach and attend needs promptly.
During a concurrent observation and interview on 12/27/2024 at 11:28 a.m., with Certified Nursing
Assistant 2 (CNA 2), observed that Resident 2 was sitting on the geriatric chair (a large, padded, reclining
chair that provides support and comfort for people with limited mobility) next to Resident 2's bed. CNA 2
stated that Resident 2 was not able to reach the call light if needed to use.
During a concurrent observation and interview on 12/27/2024 at 11:33 a.m., with LVN 3 in Resident 2's
room, observed that Resident 2's call light was tangled with the bed frame. LVN 3 stated that Resident 2's
call light was not placed within reach. LVN 3 untangled Resident 2's call light and placed within reach and
stated that the residents' call lights should be always within reach for all residents regardless of their ability
to use it or not, just in case of emergency.
During a concurrent interview and record review on 12/27/2024 at 3:14 p.m., with the Assistant Director of
Nursing (ADON), reviewed Resident 2's care plan for ADL self-care performance deficit. The ADON stated
that the call lights should be within reach for all the residents and staff should always check the call light
placement when leaving the resident's rooms. The ADON stated that Resident 2's care plan indicated to
place Resident 2's call light within reach and attend needs promptly.
During a review of the facility's policy and procedure (P&P) titled, Call System, Resident, last reviewed on
4/9/2024, the P&P indicated, Resident are provided with a means to call staff for assistance through a
communication system that directly calls a staff member or a centralized workstation Each resident is
provided with a means to call staff directly for assistance from his/her bed, from toileting/bathing facilities
and from the floor If the resident has a disability that prevents him/her from making use of the call system,
an alternative means of communication that is usable for the resident is provided and documented in the
care plan.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055142
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055142
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Magnolia Gardens Convalescent Hospital
17922 San Fernando Mission Rd
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure no more than two layers of
linen were used with the use of a low air loss mattress (LALM - a specialty bed that alternates pressure to
help heal and prevent pressure ulcer/injuries [PU/PI - injuries that break down the skin and underlying
tissue when an area of skin is placed under pressure]) for one of two sampled residents (Resident 1).
Residents Affected - Few
This deficient practice had the potential to increase the resident's risk of skin breakdown.
Findings:
During a review of Resident 1's admission Record, the admission Record indicated that the facility originally
admitted the resident on 7/17/2023 and readmitted the resident on 12/25/2024 with diagnoses that included
acquired absence of left leg above knee and right leg above knee, pressure ulcer/injury (PU/PI) stage IV
(full-thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage, or bone) of sacral (the
bony region at the very base of your spine and just above the tailbone) region, obstructive uropathy (a
condition in which the flow of urine is blocked ), and reflux uropathy (a condition that occurs when urine
flows back up into the kidneys from the bladder damaging the kidneys over time).
During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 11/28/2024,
the MDS indicated the resident's cognitive (the mental action or process of acquiring knowledge and
understanding through thought, experience, and the senses) skills for daily decision making was severely
impaired, and the resident needed total assistance from staff with toileting hygiene, upper/lower body
dressing, bed mobility (movement).
During a review of Resident 1's physician orders (Order Listing Report), the physician ordered to apply
LALM for wound care and management: Order Status: Active, and Revision Date: 12/27/2024.
During a concurrent observation and interview on 12/27/2024 at 10:40 a.m., with Licensed Vocational
Nurse 1 (LVN 1) and LVN 2, observed Resident 1 in bed on a LALM. LVN 1 stated that Resident 1 had a
stage IV PU on the buttock area. LVN 1 and LVN 2 counted the linen layers placed between Resident 1'
skin and the LALM surface. LVN 1 stated there was one cloth incontinence (loss of bowel or bladder
control) pad made of two different textures of linen, Resident 1 was wearing an adult brief, and there was
one bed sheet folded twice. LVN 1 stated there was four layers of linen placed between Resident 1's upper
back and the surface of the LALM. LVN 1 stated that the nursing staff should not use multiple layers of linen
and should use only a single layer of linen with the LALM if the resident was wearing an adult brief,
otherwise, the LALM was not going to help the wound healing process.
During a concurrent observation and interview on 12/27/2024 at 11:05 a.m., with Certified Nursing
Assistant 1 (CNA 1), observed Resident 1 in bed on a LALM. CNA 1 stated that CNA 1 thought that the
cloth incontinent pad was just one layer even though it was made with two different textures. CNA 1 further
stated that only one bed sheet was used but it was folded twice and there were four layers of linen placed
under Resident 1's upper parts of body. CNA 1 stated that only one or two layers of linen should be used
with the LALM.
During an interview on 12/27/2024 at 3:40 p.m., with the Assistant Director of Nursing (ADON), the ADON
stated that Resident 1 had a stage IV PU on the buttock. The ADON stated if staff placed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055142
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055142
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Magnolia Gardens Convalescent Hospital
17922 San Fernando Mission Rd
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
multiple layers of linen between the resident's skin and the LALM surfaces, then that would defeat the
purpose of the LALM use to promote the wound healing process. The ADON stated staff should not use
more than two layers of linen, and an adult brief would be considered as one layer of linen.
During a review of the facility's policy and procedure (P&P) titled, Support Surface Guidelines, last reviewed
on 4/9/2024, the P&P indicated, Element of support surfaces that are critical to pressure ulcer prevention
and general safety include pressure redistribution, moisture control, shear (to cut or slide something apart
by applying force in opposite directions) reduction . and the life expectancy.
During a review of the facility's P&P titled, Pressure-Reducing Mattresses, last reviewed on 4/9/2024, the
P&P indicated, To provide the mattresses that will prevent and/or minimize pressure on the skin Place flat
sheet over mattress, while ensuring that no more than two layers of linen are between resident and
pressure-reducing mattress (this excludes the thin mattress cover from manufacturer). If resident is
incontinent, place protective pad in center of bed (Remember, this will count as one layer of linen. So, do
not exceed two layers) Key Points: Check to ensure that only two layers of linen are between the resident
and mattress.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055142
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055142
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Magnolia Gardens Convalescent Hospital
17922 San Fernando Mission Rd
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on interview and record review, the facility failed to ensure licensed nurse staff completed
reconciliation (a process that validates the controlled substance [medication with a high potential for abuse]
amount at the end of a shift is the amount expected) of controlled medications for one of four medication
carts (Medication Cart A).
This deficient practice had the potential to result in inaccurate reconciliation of controlled medication and
placed the facility at risk for the inability to readily identify loss and drug diversion (the illegal distribution of
prescription drugs for unintended purposes) of controlled medications.
Findings:
During a concurrent interview and record review on 12/27/2024 at 11:09 a.m., with Licensed Vocational
Nurse 2 (LVN 2) for Medication Cart A, reviewed the Controlled Drugs Accountability Sheet (CDAS) for the
month of 11/2024 and 12/2024. LVN 2 stated there were gaps not signed by two licensed nurses on the
following dates:
- On 11/5/2024: 3 p.m.-11 p.m. shift
- On 11/9/2024: 7 a.m.-3 p.m. shift and 3 p.m.-11 p.m. shift
- On 11/16/2024: 7 a.m.-3 p.m. shift and 3 p.m.-11 p.m. shift
- On 11/19/2024: 3 p.m.-11 p.m. shift
- On 11/20/2024: 7 a.m.-3 p.m. shift and 3 p.m.-11 p.m. shift
- On 12/1/2024: 7 a.m.-3 p.m. shift and 3 p.m.-11 p.m. shift
LVN 2 stated that LVN 2 always counted the controlled medications with another licensed nurse when
changing shifts, then any discrepancies of controlled medications would be reported to the Director of
Nursing (DON) immediately. LVN 2 stated that could not say if two licensed nurses counted the controlled
medications but forgot to sign on the form or did not count. LVN 2 further stated that the facility protocol was
that both the outgoing and the incoming licensed nurses are to sign on the CDAS together after counting
the controlled medications and ensuring the quantity of the controlled medications matches.
During a concurrent interview and record review on 12/27/2024 at 5:01 p.m., with the DON, the DON
reviewed the CDAS for the month of 11/2024 and 12/2024 for Medication Cart A. The DON stated that the
two licensed nurses who were incoming and outgoing to change shifts should count together then sign
together on the CDAS form after counting the controlled medications, The DON stated the two licensed
nurses should report to the DON immediately for any discrepancies of controlled medications, then the
facility would start an investigation right away if necessary.
During a review of the facility's policy and procedure (P&P) titled, Controlled Substances, last reviewed on
4/9/2024, the P&P indicated, The facility complies with all laws, regulations, and other requirements related
to admission, handling, storage, disposure, and documentation of controlled
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055142
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055142
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Magnolia Gardens Convalescent Hospital
17922 San Fernando Mission Rd
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
medications Controlled substances are reconciled upon receipt, administration, disposition, and at the end
of shift At the End of Each Shift: a. The medications are counted at the end of each shift the nurse coming
on duty and the nurse going off duty determine the count together. b. Any discrepancies in the controlled
substance count are documented and reported to the director of nursing services immediately.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055142
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055142
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Magnolia Gardens Convalescent Hospital
17922 San Fernando Mission Rd
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to implement infection control
practices by failing to ensure a resident's indwelling urinary catheter (a flexible tube inserted into the
bladder and left in place to continuously drain urine) tubing was not touching the floor for one of two
sampled residents (Resident 1).
Residents Affected - Few
This deficient practice had the potential to result in the spread of germs placing the resident with an
indwelling urinary catheter at risk for infection.
Findings:
During a review of Resident 1's admission Record, the admission Record indicated that the facility originally
admitted the resident on 7/17/2023 and readmitted the resident on 12/25/2024 with diagnoses that included
acquired absence of left leg above knee and right leg above knee, pressure ulcer/injury (PU/PI) stage IV
(full-thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage, or bone) of sacral (the
bony region at the very base of your spine and just above the tailbone) region, obstructive uropathy (a
condition in which the flow of urine is blocked ), and reflux uropathy (a condition that occurs when urine
flows back up into the kidneys from the bladder damaging the kidneys over time).
During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 11/28/2024,
the MDS indicated the resident's cognitive (the mental action or process of acquiring knowledge and
understanding through thought, experience, and the senses) skills for daily decision making was severely
impaired, and the resident needed total assistance from staff with toileting hygiene, upper/lower body
dressing, bed mobility (movement).
During a review of Resident 1's physician orders (Order Listing Report), the physician ordered to secure
indwelling urinary catheter tubing with anchor every day shift (To minimize dislodging of catheter): Order
Status: Active, and Revision Date: 12/26/2024.
During a concurrent observation and interview on 12/27/2024 at 10:45 a.m., with Licensed Vocational
Nurse 1 (LVN 1) and LVN 2, observed Resident 1's indwelling urinary catheter tubing was touching the
floor. LVN 1 stated that staff should monitor and make sure the indwelling urinary catheter tubing was off
the floor, otherwise, there would be a possibility of the germs entering into the resident's body through the
urine tubing and cause a urinary tract infection (UTI - an infection in the bladder/urinary tract).
During an interview on 12/27/2024 at 10:59 a.m., in Resident 1's room with Certified Nursing Assistant 1
(CNA 1), CNA 1 stated that CNA 1 provided the morning care for Resident 1 at around 9 a.m. on that
morning, but CNA 1 forgot to place the urine collection bag (attached to the catheter tube for the purpose of
collecting urine) and indwelling urinary catheter tubing inside a basin to not touch the floor. CNA 1 stated if
the indwelling urinary catheter tubing was touching the floor, the germs could go upward and enter the
body through the indwelling urinary catheter and was against infection control.
During a review of the facility's policy and procedure (P&P) titled, Infection Prevention and Control Program
(IPCP), last reviewed on 4/9/2024, the P&P indicated, An IPCP is established and maintained to provide a
safe, sanitary, and comfortable environment and to help prevent the development and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055142
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055142
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/30/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Magnolia Gardens Convalescent Hospital
17922 San Fernando Mission Rd
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
transmission of communicable disease and infections Prevention of Infection (3) educating staff and
ensuring that they adhere to proper techniques and procedures.
During a review of the facility's P&P titled, Catheter Care, Urinary, last reviewed on 4/9/2024, the P&P
indicated, The purpose of this procedure is to prevent urinary catheter-associated complications, including
urinary tract infections Be sure the catheter tubing and the drainage bag are kept off the floor.
Event ID:
Facility ID:
055142
If continuation sheet
Page 8 of 8