F 0745
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure the facility ' s social services department conducted
residents ' psychosocial assessments upon admission for two of three sampled residents (Resident 2 and
Resident 3) and failed to make follow up calls to residents after they were discharged home for three of
three sampled residents. (Resident 1, Resident 2 and Resident 3)
Residents Affected - Some
These deficient practices had the potential to result in negative psychosocial outcomes a for Resident 2
and Resident 3 and had the potential to result in an unsafe discharge for Resident 1, Resident 2 and
Resident 3.
Findings:
a. During a review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted
Resident 1 on 1/20/2025 with diagnoses that included non-displaced fracture (broken bone) of base of neck
of the right femur (hip), history of falling, and difficulty in walking.
During a review of Resident 1 ' s Minimum Data Set (MDS - a standardized assessment and screening tool)
dated 1/6/2025, the MDS indicated Resident 1 ' s cognition (the mental action or process of acquiring
knowledge and understanding through thought, experience, and the sense) was severely impaired. The
MDS indicated Resident 1 required partial/moderate assistance with oral hygiene and required
substantial/maximal assistance with toileting hygiene and shower/bathing self.
During a review of Resident 1 ' s physician ' s order dated 2/5 2025, it indicated an order to discharge
Resident 1 home with 24-hour care giver, on 2/13/2024. Noted on 2/11/2025.
During a concurrent interview and record review with the Social Services Director (SSD) 3/3/2024 11:46
p.m., the SSD stated that after resident is discharged back into the community the SSD will make follow up
phone calls to the resident to ensure that the resident made it home safe, to ensure the resident is
adjusting well, and to ensure that home health has reached out to the resident. The SSD stated that
Resident 1 was discharged home on 2/14/2025 with Resident 1 ' s family member. The SSD reviewed
Resident 1 ' s social services progress notes and stated that there was no documented evidence of a follow
up note after the discharge. The SSD stated that she did not make the follow up discharge phone call and
that the SSD missed it.
b.During a review of Resident 2 ' s admission Record, the admission Record indicated the facility admitted
Resident 2 on 1/2/2025 with diagnoses that included metabolic encephalopathy (a broad term for any brain
disease that alters brain function or structure), difficulty in walking, and abnormal
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
055142
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055142
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Magnolia Gardens Convalescent Hospital
17922 San Fernando Mission Rd
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0745
posture.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 2 ' s Minimum Data Set (MDS - a standardized assessment and screening tool)
dated 1/8/2025, the MDS indicated Resident 2 ' s cognition (the mental action or process of acquiring
knowledge and understanding through thought, experience, and the sense) was severely impaired. The
MDS indicated Resident 2 required supervision or touching assistance with oral hygiene and required
partial/moderate assistance with toileting hygiene and shower/bathing self.
Residents Affected - Some
During a review of Resident 2 ' s physician ' s order dated 1/18/2025 at 3:35 p.m. it indicated an order for
discharge on [DATE].
During a concurrent interview and record review with the SSD 3/3/2024 11:48 a.m., the SSD stated that
Resident 2 was discharge home on 1/20/2025. The SSD reviewed Resident 2 ' s social services progress
notes and stated that there was no documented evidence of a follow up note after the discharge. The SSD
stated that a follow up discharge phone call should have been done. The SSD further stated that the SSD
needs to do better with discharge documentation.
During a concurrent interview and record review with the SSD 3/3/2025 at 2:14 p.m., the SSD reviewed
Resident 2 ' s medical records. The SSD stated that there was no documented evidence that a
psychosocial assessment was done for Resident 2. The SSD stated that Resident 2 ' s psychosocial
assessment should have been done upon admission by the social services designee.
c. During a review of Resident 3 ' s admission Record, the admission Record indicated the facility admitted
Resident 3 on 1/13/2025 with diagnoses that included fracture of unspecified part of neck of right femur,
unspecified fracture of right pubis (bone that forms the lower part of the hips), difficulty in walking, and
muscle weakness.
During a review of Resident 3 ' s MDS dated [DATE], the MDS indicated Resident 3 ' s cognition (the
mental action or process of acquiring knowledge and understanding through thought, experience, and the
sense) was intact. The MDS indicated Resident 3 required partial/moderate assistance with oral hygiene
and required substantial/maximal assistance with toileting.
During a review of Resident 3 ' s physician ' s order dated 1/27/2025 at 10:33 a.m., it indicated LCD (Last
Cover Date-is the date one's insurance coverage ends) 1/29/2025 discharge to home on 1/30/2025.
During an interview and concurrent record review with the SSD 3/3/2024 11:50 a.m., the SSD stated that
Resident 3 was discharge home on 1/30/2025. The SSD reviewed Resident 3 ' s social services progress
notes and stated that there was no documented evidence of a follow up note after discharge. The SSD
stated that she did plave a call and that the SSD needs a better habit of getting discharge documentation
done. The SSD further stated that calling residents after their discharge home is import for their safety.
During an interview and concurrent record review with the SSD 3/3/2024 at 2:18 p.m., the SSD reviewed
Resident 3 ' s medical records. The SSD stated that there was no documented evidence that a
psychosocial assessment was done for Resident 3. The SSD stated that a psychosocial assessment should
have been done upon admission of a resident. The SSD continued to state that a psychosocial assessment
should be done upon admission of a resident to the facility so that the facility will be aware of how the
resident lived prior to their admission to the facility and so that the facility can assist
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055142
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055142
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Magnolia Gardens Convalescent Hospital
17922 San Fernando Mission Rd
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0745
the residents and their families on their transition
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility ' s policy and procedure titled Social Services, revised 9/2021, indicated our
facility provides medically related social services to assure that each resident can attain or maintain his/her
highest practicable physical, mental, or psychosocial well-being. The social worker/social services staff are
responsible for a. (3) transitions of care; c. upon admission Social Services will complete the
SS-psycho-social Assessment form and as needed.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055142
If continuation sheet
Page 3 of 3