F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of seven sampled residents
(Resident 1) who was confused, had a diagnosis of dementia (a progressive state of decline in mental
abilities), and had a history of falls, did not elope (the act of leaving a facility unsupervised and without prior
authorization) the facility on 8/20/2025 at approximately 3:45 AM by failing to: -Ensure Registered Nurse 1
(RN1) and other licensed nurses (in general) identified and assessed Resident 1 as a high risk for
elopement. -Ensure RN2, Licensed Vocational Nurse3 (LVN3), and LVN2 supervised Resident 1 when
Resident 1 tried to leave the facility on 8/20/2025 at 3:20 AM. -Ensure RN supervisors (in general) ensured
the facility's door alarms were enabled (on) as indicated in the facility's Audible (able to be heard)
Battery-Operated Door Alarm policy and procedure (P&P). On approximately 8/20/2025 at 3:20 AM, RN2
and LVN3 noticed Resident 1 tried to leave the facility and redirected Resident 1 to Resident 1's room. On
8/20/2025 at approximately 3:45 AM, Certified Nursing Assistant 8 (CNA 8) reported to LVN2 Resident 1
disappeared, from the facility. On 8/20/2025 at 4:28 AM, the Emergency Medical Services
(EMS-professionals who provide emergency care to people who require medical attention outside of a
hospital) arrived with Resident 1 by an ambulance from a public area (unidentified) to the General Acute
Care Hospital (GACH) with complaints of unsteady (not firm) gait (how a person walks), left knee pain, and
unable to ambulate (walk) witnessed by bystanders (unidentified). The GACH admitted Resident 1 for
evaluation of unsteady gait and confusion. These failures resulted in Resident 1's elopement on 8/20/2025
at approximately 3:45 AM, was at high risk for falls, serious harm, and the GACH admitted Resident 1 for
evaluation of unsteady gait and confusion. On 8/21/2025 at 5:33 PM, the California Department of Public
Health (CDPH, the Department) called an Immediate Jeopardy Situation (IJ, a situation in which the
provider's non-compliance with one or more requirements of participation has caused, or likely to cause,
serious injury, harm impairment, or death to a patient) in the presence of the facility's Chief Operating
Officer (COO), the Administrator (ADM), and the Director of Nursing (DON) related to the failure to ensure
Resident 1 did not elope from the facility on 8/20/2025 at approximately 3:45 AM and was at high risk for
falls and serious harm, and placed other residents (Resident 2, Resident 3, Resident 4, and Resident 7) at
risk for elopement. On 8/23/2025 at 2:51 PM, the facility provided an acceptable IJ Removal Plan (IJRP, a
detailed plan that includes interventions to immediately correct the deficient practices in the IJ). While
onsite at the facility, the surveyor verified and confirmed the facility's full implementation of the IJRP through
observations, interviews, and record review, and determined the IJ situation regarding Resident 1's
elopement was no longer present. The surveyor removed the IJ on 8/23/2025 at 3:44 PM in the presence of
the ADM, the DON, the Director of Staff Development (DSD), the Infection Preventionist nurse (IP, a
healthcare professional who make sure healthcare workers and patients are doing all the things they
should to prevent infections), the Social Services Director (SSD), the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
055157
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055157
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Virgil Rehabilitation & Skilled Nursing Center
975 North Virgil Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Minimum Data Set Nurse (MDS Nurse - a nurse to documents using the resident assessment tool), the
Social Service Assistant, and the Maintenance Supervisor (MS). The acceptable IJRP included the
following summarized actions: On 8/21/2025, the facility readmitted Resident 1 and the admitting nurse
(unidentified) updated Resident 1's elopement assessment and diagnoses. The elopement assessment
indicated Resident 1 was at high-risk for elopement and the facility placed Resident 1 with one CNA
(unidentified) at all times. On 8/21/2025, the DSD provided an in-service regarding elopement prevention
and response to fifty-five staff(unidentified) with a plan for the DSD to perform in-services for staff who were
on vacation, off schedule, and for new hires. On 8/21/2025, the MDS nurse and the facility's Medical
Records (MR) staff identified four residents who were at high-risk for elopement. The facility ensured the
care plans and assessments were in place for the four residents. On 8/22/2025, the facility updated
Resident 1's care plan to include Resident 1 was at risk for elopement and had a history of elopement. On
8/22/2025, an emergency Quality Assurance and Performance Improvement (QAPI, a program that
healthcare providers use to constantly check and improve the quality of their services) meeting was held
with the facility's Medical Director, Department Heads (leaders of a specific group of people within a
company, who makes sure that team's work gets done smoothly and on time), and the Administrator
Consultant (ADMC) to address the facility's systemic issues (the problems with the facility's systems) on
elopement. On 8/22/2025, the ADMC and the ADM updated the Audible Battery-Operated Door Alarms
Policy and Procedure (P&P). On 8/22/2025, the ADMC provided an in-service to thirty-nine staff including
licensed nurses, CNAs, dietary, and housekeeping staff on the Audible Battery-Operated Door Alams P&P
to ensure staff were aware of the times the door alarms were to be activated. The facility planned for the
DSD or designee (someone who has been officially chosen) to provide an in-service for staff on vacation
before the start of the staff's first shift back from vacation. The facility planned to in-service new hires before
the first scheduled shift. Current staff, who were not on schedule, would be in-serviced before the start of
their first shift back on schedule. On 8/22/2025, the facility created an elopement binder with a list of
residents who were at high-risk for elopement and placed the binder in each nursing station. On 8/22/2025,
the DON provided a one-on-one in-service to Registered Nurse 1 (RN 1) on the Elopement Prevention and
Audible Alarm policies. On 8/22/2025, the DON provided a one-on-one in-service to Registered Nurse 2
(RN 2) regarding elopement prevention.Findings: During a review of Resident 1's admission Record, the
admission Record indicated the facility originally admitted Resident 1 on 7/4/2025 and readmitted the
resident on 8/21/2025 with diagnoses that included dementia, weakness, hypertension (HTN-high blood
pressure), and history of falling. During a review of Resident 1's Risk of Elopement assessment dated
[DATE], the Risk of Elopement Assessment indicated RN1 completed the assessment. The Risk of
Elopement Assessment indicated Resident 1 was not at risk for elopement. The Risk of Elopement
Assessment indicated Resident 1 was ambulatory (able to walk). The Risk of Elopement Assessment
indicated Resident 1 did not have any indications of a diagnosis of dementia. The Risk of Elopement
Assessment indicated if Resident 1 was ambulatory and had a diagnosis of dementia, the facility was
supposed to initiate (start) a care plan for potential elopement. During a review of Resident 1's Care Plan
Report dated 7/4/2025, the Care Plan Report indicated Resident 1 was at risk for falls related to the history
of falls, dementia, general weakness, and hospice (care for people who are nearing the end-of-life
prioritizing comfort and quality of life by reducing pain and suffering). The Care Plan Report indicated the
intervention was to implement fall precautions (unidentified). During a review of Resident 1's Minimum Data
Set (MDS, a resident assessment tool) dated 7/10/2025, the MDS indicated Resident 1 usually could make
himself understood and had the ability to understand others. The MDS indicated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055157
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055157
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Virgil Rehabilitation & Skilled Nursing Center
975 North Virgil Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Resident 1's had severe cognitive (ability to think and process information) impairment (loss). During a
review of Resident 1's History and Physical (H&P) dated 7/27/2025, the H&P indicated Resident 1 did not
have the capacity (ability) to understand and make decisions. During a review of Resident 1's Emergency
Department (ED) GACH note dated 8/20/2025 at 4:28 AM, the ED GACH note indicated the EMS arrived
with Resident 1 from a public area (unidentified) with complaints of unsteady gait, unable to ambulate, and
left knee pain, witnessed by bystanders (unidentified). During a review of Resident 1's Progress Notes
dated 8/20/2025 at 5 AM, the Progress Notes (documented by LVN2) indicated Resident 1 woke up around
2:40 AM. The Progress Notes indicated at 3:20 AM a charge nurse (LVN 3) found out that Resident 1 tried
to go out (unidentified) and he (LVN3) called him (LVN2) to put Resident 1 in Resident 1's room. The
Progress Notes indicated RN2 and LVN 2 gave Resident 1 emotional support. The Progress Notes
indicated at 3:45 AM a CNA (CNA8) found that Resident 1 had disappeared. The Progress Notes indicated
all nurses (unidentified), and CNAs (unidentified) could not find Resident 1 inside or outside the facility.
During a review of Resident 1's ED note dated 8/20/2025 at 7:28 AM, the ED note indicated Resident 1
presented to the emergency room with the EMS for evaluation of unsteady gait and confusion. The ED note
indicated Resident 1 was found next to a car in a standing position and no other information was known.
The ED note indicated Resident 1 was unable to give any additional informationDuring a review of Resident
1's Progress Notes dated 8/20/2025 at 9:32 AM, the Progress Notes indicated the facility received a report
from the local police department that Resident 1 was found at the GACH. During a review of Resident 1's
Progress Notes dated 8/20/2025 at 10 AM, the Progress Note indicated the facility was able to verify
Resident 1 was brought to the GACH via emergency services and the GACH planned to admit Resident 1
to the GACH. During an interview on 8/20/2025 at 1:11 PM with the GACH emergency room (ER )
Registered Nurse (ERRN), the ERRN stated Resident 1 was admitted to the GACH due to a mental status
change (when a person's thinking, awareness, or behavior suddenly shifts from their normal state, often
described as being confused, disoriented, agitated, or having trouble focusing). During an interview on
8/20/2025 at 3:40 PM with CNA 1, CNA 1 stated Resident 1 would attempt to leave the facility in general
(unidentified date and time) and that she (CNA1) notified LVN 1. During a concurrent interview and record
review on 8/20/2025 at 3:45 PM with LVN 1 and RN 5, Resident 1's Risk of Elopement dated 7/4/2025 was
reviewed. LVN 1 and RN 5 stated Resident 1 had a diagnosis of dementia, and the licensed nurse (RN1)
should have identified Resident 1 as a risk for elopement. During a concurrent interview and record review
on 8/20/2025 at 4:25 PM with the ADM and the DON, the facility's admission Inquiry form (medical history
prior to the facility's admission), dated 7/2/2025 was reviewed. The ADM and DON stated the admission
Inquiry form indicated Resident 1 had dementia. The ADM and DON stated the nurse (RN 1) who
performed the Risk of Elopement should have identified Resident 1 as an elopement risk. During an
interview on 8/20/2025 at 4:42 PM with LVN 2, LVN 2 stated Resident 1 tried to get out of bed on the night
of his (Resident 1) elopement (8/20/2025). LVN 2 stated the other charge nurse (unidentified) whose name
he (LVN2) did not know, noticed Resident 1 tried to leave the facility. LVN 2 stated a CNA whose name LVN
2 did not know, and a charge nurse whose name LVN 2 did not know, took Resident 1 back to Resident 1's
room. LVN 2 stated 30 minutes later the staff (unidentified) could not locate Resident 1. LVN 2 stated he
(LVN2) did not hear any door alarms go off. During an interview on 8/20/2025 at 4:46 PM with RN 2, RN 2
stated she (RN2) redirected Resident 1 and LVN 3 brought Resident 1 back to his bed in the early morning
of 8/20/2025. RN 2 stated 15 minutes later the facility staff (unidentified) could not locate Resident 1. RN 2
stated she (RN2) could not explain why the alarms did not sound on the morning of 8/20/2025 and
Resident 1 eloped from the facility. During an observation on 8/21/2025 at
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055157
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055157
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Virgil Rehabilitation & Skilled Nursing Center
975 North Virgil Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
5:50 AM, CNA3 was observed sitting in front of a room next to one of the exits to the front of the facility. The
surveyor knocked and CNA 3 came to the front exit/entrance to the facility facing a street avenue and
opened the door from the inside and the door alarm did not sound. There were no staff observed at the
front desk. During a concurrent observation and interview on 8/21/2025 at 5:52 AM, with RN 1 and CNA 4,
the facility's front door entrance/exit facing a street avenue did not sound. RN 1 stated she (RN1) disarmed
the front door entrance/exit at 4 am because the housekeeping staff (unidentified) came in at 4 AM. RN 1
stated the facility would disarm (turn off) the alarm in the front door entrance/exit for a long time, (RN 1
could not give a specific timeframe). Station 1 exit door was open, and the alarm did not sound. RN 1 stated
she (RN 1) left station 1 exit door unarmed to let the housekeeping staff (unidentified) inside. RN 1 stated if
the front door was not armed, a resident (in general) could leave the facility without the staff (in general)
knowing. RN 1 stated the facility's policy (unidentified) allowed her (RN1) to disarm the alarms (in general)
at 4 am to let the housekeeping staff inside the facility. During a concurrent interview and record review on
8/21/2025 at 5:52 AM, with RN 1, the facility's policy and procedure (P&P) Audible Battery Operated Door
Alarms, dated 1/2023, RN1 stated the P&P indicated the front door alarm should be armed from 10 PM to 7
AM. RN 1 stated the front door was not armed because staff (in general) would go in and out of the facility.
During an observation on 8/21/2025 at 5:55 AM, the front door alarm did not sound when the surveyor
opened the door. During an observation on 8/21/2025 at 5:57 AM, the station 1 back exit door was wide
open without an alarm sound. During an interview on 8/21/2025 at 6:50 AM with CNA 4, CNA 4 stated the
RN Supervisors (in general) would disarm the alarms for station 1 back door and the front lobby door
alarms around 4 am to let housekeeping staff (in general) inside the facility. CNA 4 stated RN 2 would
disarm the alarms around 4 am. During an interview on 8/21/2025 at 7 AM with CNA 5, CNA 6, and the
Laundry Aid (LA), CNA 5, CNA 6, and LA, they all stated that the night RN Supervisors (in general) would
disarm the facility's alarms (in general). During an interview on 8/21/2025 at 7:05 AM with Housekeeper 1
(HK 1), HK 2, and HK 3, HK 1, HK 2, and HK 3 they all stated the night RN Supervisor (in general) would
disarm the alarms (in general) in the early morning to let them (housekeeping staff) into the facility. During
an interview on 8/21/2025 at 7:20 AM with the IP, the IP stated he (IP) did not know why the doors were not
armed on 8/20/2025 in reference to Resident 1's elopement. During an interview on 8/21/2025 at 9:02 AM
with Resident 1's Power of Attorney 1 (POA 1 - a legal document where a trusted person makes healthcare
decisions for you if you become unable to make them yourself), POA1 stated Resident 1 had a history of
trying to elope from two previous GACHs (unidentified) on two previous occasions. The POA1 stated
Resident 1 was very good at escaping. POA 1 stated Resident 1 lived alone and could no longer take care
of himself (Resident 1). POA 1 stated the facility did not ask him (POA 1) about Resident 1's history of
attempting to elope. During a concurrent interview and record review on 8/21/2025 at 12:05 PM with RN 3,
DON, and the ADM, Resident 1's all care plans (in general) were reviewed. RN 3 and the DON stated there
was no care plan for elopement for Resident 1. During an interview on 8/21/2025 at 3:44 PM with the ADM,
the ADM stated Resident 1 eloped from the facility on 8/20/2025 at 3:45 AM. During an interview on
8/21/2025 at 4:27 PM with the ADM, the ADM stated CNA 8 reported Resident 1went missing from the
facility on the morning of 8/20/2025. During a review of the facility's Audible Battery-Operated Door Alarm
P&P dated 1/2023, the P&P indicated the facility provides a safe environment for all staff and residents. The
P&P indicated the RN supervisor on duty was responsible for ensuring the alarms are enabled. The P&P
indicated the nursing staff should be notified if the alarms are not working and to check on resident's who
are at high risk for elopement frequently. During a review of the facility's Elopement
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055157
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055157
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Virgil Rehabilitation & Skilled Nursing Center
975 North Virgil Avenue
Los Angeles, CA 90029
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
P&P dated 1/2025, the P&P indicated impaired (decreased) judgment (mental abilities that help a person
understand and decide on something), perception (awareness), and thought processes of cognitively
impaired persons make the residents at high risk for elopement. The P&P indicated precautions,
procedures (unidentified) and staff and visitor education have been put into place to maximize resident
safety. The P&P did not indicate how to prevent an elopement.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055157
If continuation sheet
Page 5 of 5