F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide necessary care and services to
ensure the resident's ability to perform activities of daily living (ADL) do not diminish for one of three
sampled residents (Resident 1) who was dependent with staff on personal hygiene, toilet use and ADL.
Resident 1 was left wet with urine for a long period of time, not kept clean and dry as indicated in the
resident's care plan and the facility's policy and procedures.
Residents Affected - Few
As a result of this deficient practice Resident 1 was placed at risk for skin breakdown, infection and feeling
frustrated that could result in a decline in ability to perform activities of daily living.
Findings:
During a review of an admission record indicated Resident 1 was admitted to the facility on [DATE], with
diagnoses that included Cerebral Infarction (an area of necrotic [dead] tissue in the brain resulting from a
blockage or narrowing in the arteries supplying blood and oxygen to the brain).
During a review of Resident 1's Minimum Data Set (MDS- a comprehensive assessment and screening
tool) dated 7/31/2024 indicated, Resident 1 had no cognitive (ability to think and understand) impairment.
The MDS indicated Resident 1 was dependent on staff for toiletiing hygiene and personal hygiene.
During a review of Resident 1's care plan, initiated on 7/28/2024 indicated Resident 1 was at risk for skin
breakdown and altered skin integrity due to bladder bowel incontinence (no control when urinating and
bowel movement), initiated on. The plan of care goal indicated Resident 1 will have no skin breakdown
Interventions included to keep resident clean and dry.
During a concurrent observation and interview on 8/13/2024 at 9 am with Resident 1, in Resident 1's room,
Resident 1 was observed lying in her bed. Resident 1 stated, there was an incident in which she turned on
the call light (a visible and audible alarm activated by a call button), and she was not helped to go to the
bathroom on time, so she wet herself and was left wet for a couple of hours. Resident 1 stated, there had
been other occasions when no one comes in to assist her to go to the bathroom, and she ws left wet with
urine for a couple of hours. Resident 1 explained, she would turn on her call light, which happened on
multiple occasions, and the nurses would come in and turn it off. The nurses would say they will come back
to help but would not do so. Resident 1 stated when no one assisted her it made me feel very frustrated
and humiliated. No one should be left on a wet diaper. Resident 1 stated she filed for grievance because of
the CNA 1 did not assisting her with ADL. Resident 1 stated, she remembered receiving help from another
CNA, who works the evening shift, helped her to get clean because she was wet with urine that some
dripped on the floor.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055168
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Socal Post-Acute Care
7931 S. Sorenson Ave.
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview with the Interim Director of Nursing (DON) on 8/13/24, at 10:15 am., she stated that
she was notified of the incident on her way home. The DON stated incident was investigated, and the CNA
informed her that she did not assist Resident 1 as soon as the resident requested for assistance with toilet
use because she was busy assisting another resident.
During an interview with the Director of Staff Development (DSD) on 8/13/24 at 12:45 pm., she stated call
lights were to be answered immediately and everyone is responsible in answering. The DSD stated that
three minutes would be a reasonable time to answer a call light. The DSD stated that it was important to
answer the call light in a timely manner, to assess the resident because the resident may be in a
life-threatening situation.
During a telephone interview with Certified Nursing Assistant (CNA 2) on 8/13/2024 at 1:50 pm, CNA 2
stated she entered Resident 1's room because the call light was on and Resident 1 was found sitting on her
wheelchair, and verbalized feeling very frustrated because she was wet with urine, and she observed urine
on the floor. CNA 2 reported stated Resident 1 informed her that the resident pressed the call light multiple
times, but nobody helped her.
During a review of the facility's policy and procedure (P&P) titled, Answering call lights revised on
September 2022, the P&P indicated, Answer the call light immediately. If you are uncertain as to whether a
request can be fulfilled, or if you cannot fulfill the resident's request, ask the nurse supervisor for
assistance.
During a review of the facility's policy and procedure (P&P) titled, Activities of Daily Living (ADLs),
Supporting revised on March 2018, the P&P indicated appropriate care and services will be provided for
residents who are unable to carry out ADLs independently, with the consent of the resident and in
accordance with the plan of care, including appropriate support and assistance with:
a. Hygiene (bathing, dressing, grooming, and oral care)
b. Mobility (transfer and ambulation, including walking)
c. Elimination (toileting)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055168
If continuation sheet
Page 2 of 2