F 0842
Level of Harm - Minimal harm
or potential for actual harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
Based on interview and record review, the facility failed to ensure for one of three residents (Resident 1)
that:
Residents Affected - Few
1. Certified nursing assistants (CNA) completed the required documentation of Resident 1's bowel
movements each shift, and
2. Licensed nurses (LNs) followed up on the accuracy and completeness of CNA documentation for
Resident 1's bowel movements to determine if bowel protocol (systematic interventions to prevent/address
constipation) needed to be initiated.
As a result, there was the potential for documentation that was incomplete and not followed up on to affect
the residents' health and well-being.
Findings:
A review of Resident 1's admission Record indicated the resident was admitted to the facility 6/16/23.
A review of CNA documentation titled Documentation Survey Report v2, for Resident 1's July 2023 bowel
movements indicated, CNAs were required to document each shift (AM shift 7 A.M. to 3 P.M., PM shift 3
P.M. to 11 P.M., and Night shift 11 P.M. to 7 A.M.). The CNA documentation were incomplete with blank
entries on: 7/2, 7/8, 7/9, 7/10, 7/14, 7/15, 7/16, 7/19 and 7/20/23. The CNA documentation further indicated,
Resident 1 did not have bowel movements for seven days (7/10 through 7/16/23).
Resident 1's clinical record was reviewed. There was no documentation the LN responded to and followed
up on the CNA's incomplete bowel movement documentation. There was no documentation the LN
assessed if Resident 1 had required bowel protocol. There was no documentation bowel protocol had been
initiated for Resident 1.
On 8/15/23 at 8:50 A.M., a joint interview and record review was conducted with CNA 2. CNA 2 stated
CNAs were required to document the residents' bowel activity every shift. CNA 2 reviewed Resident 1's
Documentation Survey Report v2, dated July 2023, and stated the documentation that were left blank
meant the CNA did not do their documentation.
On 8/15/23 at 8:58 A.M., a joint interview and record review was conducted with CNA 3. CNA 3 stated
documentation of the residents' activities of daily living (ADLs, self-care activities such as toileting) was
mandatory and had to be completed every shift by the CNA assigned to each resident. CNA 3
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055182
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055182
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/17/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lemon Grove Care and Rehabilitation Center
8351 Broadway
Lemon Grove, CA 91945
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
reviewed Resident 1's Documentation Survey Report v2, dated July 2023, and stated, There shouldn't be
blanks. CNA 3 further stated when residents did not have a recorded bowel movement in three consecutive
days, the LN had to act upon it.
On 8/15/23 at 9:10 A.M., a joint interview and record review was conducted with LN 2. LN 2 stated the LN
was responsible to review the CNA's documentation for accuracy and completeness. LN 2 stated the LN
had to follow up when a resident was documented as not having a bowel movement after three days. LN 2
stated the LN had to determine if the bowel protocol needed to be implemented. LN 2 stated bowel protocol
included giving a resident magnesium hydroxide (laxative), and if still no bowel movement after the shift,
then give a suppository or enema (medications to promote a bowel movement). LN 2 stated the proper
implementation of bowel protocol was important to prevent constipation and other complications.
LN 2 reviewed Resident 1's Documentation Survey Report v2, dated July 2023, and stated incomplete CNA
documentation was not acceptable. LN 2 reviewed Resident 1's clinical record and stated there was no
documentation the LN had followed up on the CNA's incomplete documentation or had determined whether
or not the bowel protocol should have been initiated. LN 2 stated the LN should have followed up on this.
On 8/15/23 at 11:30 A.M., a joint interview and record review was conducted with the assistant director of
nursing (ADON). The ADON reviewed Resident 1's Documentation Survey Report v2, dated July 2023, and
stated the CNA documentation should not have been incomplete. The ADON stated it was her expectation
for the LN to follow up on the CNA documentation and verify if Resident 1 had a bowel movement or not
and to determine if bowel protocol was required. The ADON stated the LN follow up should have been
documented in Resident 1's clinical record.
On 8/15/23 at 2:40 P.M., an interview was conducted with the director of nursing (DON). The DON stated
CNAs were required to document on each resident's ADLs each shift with no blanks. The DON stated LNs
providing care to Resident 1 should have followed up on the CNA documentation and if the bowel protocol
was required or not.
A review of the facility's undated policy titled ADL Care, indicated, . 3. Nursing staff will document ADL
functions and assistance provided as indicated
The facility did not have a policy to guide bowel protocol.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055182
If continuation sheet
Page 2 of 2