F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, facility did not ensure Hospice services and interventions were
addressed for one (Resident 4) of 18 sampled residents, when the care plan did not include specific
coordination and communication plan of care between the facility and the hospice agency.
Residents Affected - Few
This failure had the potential to result in not providing the needed plan of care and specific services to
Resident 4.
Findings:
During a review of Resident 4 admission Record dated 10/21/2024, the admission Record indicated,
Resident 4 was admitted to Hospice A on 4/5/2024 and to Hospice B started on 10/4/2023 with the
diagnosis of Cerebrovascular Dementia (a progressive state of decline in mental abilities).
During an interview on 10/23/24 at 11:05 a.m., with Director of Nursing (DON), the DON stated, I have to
look, didn't see it here. Unfortunately, we don't have the coordinated care plan, but we have care
conference every quarter we don't have a contract agreement but we one-time letter agreement.
During an interview on 10/23/24 at 02:51p.m., with Director of Social Services (DSS), DSS stated, the Inter
Disciplinary Team (IDT) is done every quarter or as needed, the only way of communication with the
hospice agency is IDT.
A review of Facility Hospice Policies and Procedures dated 6/1/2014, indicated, The facility will contract with
hospice agencies providing care to residents who have chosen this course of treatment. The facility and the
hospice agency will develop systems of communication and develop a coordinated plan of care to meet the
resident's needs. Procedure # 2 a plan of care developed by the facility's interdisciplinary team and hospice
coordinator. Procedure #4 the hospice nurse coordinates the implementation of the plan of care and
attends resident care conferences.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 10
Event ID:
055188
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055188
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Skilled Nursing Hospital
2620 Flores Street
San Mateo, CA 94403
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interviews, and record reviews, the facility failed to maintain a medication error rate
below five percent (5%). During the medication pass on 10/22/24, four medication errors were observed out
of thirty-three opportunities for two out of four residents, resulting in an error rate of 12.12%. This failure had
the potential to result in harm in the health and safety of residents.
Residents Affected - Some
Findings:
1. According to the facility policy, Medication Administration - Eye Drops, Section 7.11, dated 05/2016, to
ensure safe and accurate administration of eye drops according to facility, staff should begin by washing
their hands thoroughly and putting on gloves, reducing the risk of contamination and protecting patient
safety. Using a gloved finger, gently pull down the patient's lower eyelid to create a small pouch, an area
ideal for placing the medication with minimal risk of spills or eye irritation. Instruct the patient to look
upward, exposing the eye pouch and facilitating precise administration of the drops. Position the eye drop
bottle close to the eye, being careful not to touch it, and administer the prescribed number of drops into the
pouch. After applying the drops, gently press on the inner canthus-the corner of the eye near the nose-for
about a minute to prevent drainage into the nasal passage and allow the medication to be absorbed more
effectively in the eye. These steps, as outlined in the policy, support accurate and safe delivery of eye
medication.
By adhering to this facility policy, healthcare providers can administer ophthalmic solutions accurately and
safely while minimizing the risk of adverse events or complications.
During an observation on 10/22/24 at 9:20 AM, S08 administered one drop of medication in both eyes of
Resident A01R; however, she did not wear gloves during the process, raising concerns about proper
infection control practices. Additionally, resident did not have their head positioned correctly, as they fully
extended their neck to look directly upward rather than tipping their head back slightly as recommended.
During the administration,S08 did not gently pull down each lower eyelid to form a pouch, which is
necessary for accurate placement, nor did she instruct the resident to look upward while steadying her
other hand on the resident's forehead for control. Furthermore, she failed to hold the inner canthus after
administering the drops, which is crucial for preventing drainage into the nasal passage. Instead, she held
the vial high above the eyes and placed one drop in each eye without making contact with eye area or
forming a pouch, which could impact the effectiveness and safety of the medication delivery.
During an interview conducted on 10/23/24 at 11:45 AM, S08 acknowledged that during the administration
of eye drops to Resident A01R , she did not wear gloves while administering one drop in each eye. She
further indicated that she was unaware of the necessity for gloves when not directly touching the patient.
S08's statement corroborates this deviation from recommended practices for maintaining sterility during eye
drop administration, emphasizing the need for proper techniques to ensure the safe and effective delivery
of ophthalmic solutions. Additionally, S08 did not hold the inner canthus after administering the drops, a
crucial step for preventing drainage and maximizing absorption.
2. A review on 10/22/24 of the manufacturer insert for Victoza indicates that, when administering the
subcutaneous injection, the needle should be held in place for a minimum of six seconds post-injection to
ensure complete delivery of the medication.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055188
If continuation sheet
Page 2 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055188
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Skilled Nursing Hospital
2620 Flores Street
San Mateo, CA 94403
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an observation on 10/22/24 at 09:15 AM a routine audit of medication administration, it was
identified that Victoza SQ was not administered according to the recommended technique. Specifically, the
administering nurse failed to hold the needle in place within the subcutaneous tissue for a minimum of six
seconds post-injection, potentially impacting medication absorption and efficacy. After inserting the needle,
S08 removed the needle immediately, without holding it in place for the recommended minimum of six
seconds while injecting the medication.
During an interview conducted on 10/23/24 at 11:45 AM, S08 acknowledged and confirmed they were not
aware of the administration guidelines of a six-second hold. The nurse acknowledged they had not followed
this aspect of the protocol when administering Victoza and had not received recent training specific to
Victoza administration.
3. A review on 10/22/24 of the manufacturer insert for Advair indicated to properly administer the Advair
inhaler, it is essential to follow the manufacturer's instructions. Begin by shaking the inhaler vigorously for
five seconds to ensure that the medication is well-mixed. Hold the inhaler with the mouthpiece facing
downwards, and exhale deeply through the mouth to empty the lungs as much as possible. While inhaling
deeply, press the top of the canister all the way down to release the medication. After inhaling, hold your
breath for up to 10 seconds, or as long as comfortably possible, allowing the medication to settle in your
lungs. Once you have held your breath, resume normal breathing to restore regular respiratory function.
After delivery, it is advised to rinse and swish with water then spit out. By carefully following these steps,
you can ensure that the medication is administered effectively and reaches the lungs, providing the
intended therapeutic effect.
During an observation on 10/22/24 @0920 AM, the resident B02R's self-administration of Advair was
observed and noted to have several deviations from the recommended technique. Firstly, the LVN3 failed to
repeat the correct usage instructions to the resident prior to self-administration, which may have contributed
to confusion. Secondly, B02R did not exhale before inhaling the medication and did not hold their breath for
the 5-10 second recommended duration, both of which are essential steps to ensure proper absorption of
the medication. Lastly, after inhalation, the resident experienced a coughing episode during rinsing and
subsequently swallowed the water instead of swishing and spitting, as advised, which increases the risk of
oral candidiasis. These observations highlight the importance of thorough instruction and adherence to
proper inhalation techniques to maximize the effectiveness of the medication and minimize potential
complications.
During an interview on 10/22/24 @0940 AM, with LVN3, who was responsible for the resident's medication
administration, the staff member stated, I assumed the resident already knew the steps, so I don't go over
them each time. LVN3 did not instruct the resident prior to administering the Advair and acknowledged that
resident B02R did not follow the manufacturer's instructions for proper administration. This lack of guidance
and adherence to the recommended technique may have contributed to the observed deviations in the
administration process.
4. A review of the manufacturer's insert for Lovenox, the recommended technique for subcutaneous
injection of Lovenox involves maintaining a pinch on the injection site throughout the duration of the
injection. This helps to ensure that the medication is delivered into the subcutaneous tissue, rather than into
the muscle or other surrounding tissues, which can affect the drug's absorption and effectiveness.
During an observation on 10/22/24 @ 0852AM for medication administration review, it was observed that a
licensed staff member S08 preparing and administering Lovenox (enoxaparin) to Resident A01R
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055188
If continuation sheet
Page 3 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055188
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Skilled Nursing Hospital
2620 Flores Street
San Mateo, CA 94403
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
using an incorrect injection technique. Specifically, the staff member S08 did not maintain a pinch on the
injection site throughout the injection, contrary to manufacturer recommendations for proper subcutaneous
delivery and absorption of the medication.
During an observation on 10/22/24 @ 0910AM during a direct observation of medication administration, the
staff member initially pinched the injection site but released the pinch immediately after needle insertion,
holding only for a few seconds. The manufacturer's instructions specify that the pinched site should remain
held for the entire duration of the injection to ensure subcutaneous placement and minimize risk of tissue
damage.
During an interview conducted on 10/23/24 at 11:45 AM, LVN1 acknowledged regarding the importance of
proper technique. The staff member stated, I wasn't aware that I needed to hold the pinch throughout the
entire injection. I thought it was just for inserting the needle.
During an interview conducted on 10/23/24 at 1:45 PM, the Director of Nursing (DON) acknowledged and
confirmed that all staff are expected to follow manufacturer instructions for Lovenox administration and
agrees this includes holding the pinch until the injection is complete. The DON was also unaware of this
technique & noted that regular training on injection techniques is provided but acknowledged that recent
sessions did not emphasize this specific instruction.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055188
If continuation sheet
Page 4 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055188
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Skilled Nursing Hospital
2620 Flores Street
San Mateo, CA 94403
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observations, interviews, and record reviews, it was determined that two separate vials of
incorrectly labeled eye drop medications lacked proper labels for prescription medications for a resident.
This is an issue because the absence of labels can lead to confusion in medication administration,
increasing the risk of administering the wrong medication or dosage, which could adversely affect the
resident's health and safety.
Findings:
A review of the facility's Section 7.1 Medication Administration Policy indicates that the facility had protocols
in place for all medications to have proper labeling and organization.
On 10/22/24 at 09:55 AM the inspection of the medication storage revealed two vials of prescription eye
drop medications stored together, neither of which had a prescription label. Consequently, it was unclear to
which resident the medications were prescribed.
In an interview conducted on 10/22/24 at 12:05 PM, the licensed staff member stated, Those meds should
have both the name of the resident and the date they were opened. When questioned about the mislabeled
vials, the nurse acknowledged the oversight and mentioned, The staff member who handled these meds
did not check to label them properly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055188
If continuation sheet
Page 5 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055188
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Skilled Nursing Hospital
2620 Flores Street
San Mateo, CA 94403
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0801
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the
food and nutrition service, including a qualified dietician.
Based on observation, interview, and record review, the facility failed to ensure the Certified Dietary
Manager (CDM), the position responsible for supervision of daily food service operations, was fully qualified
when the facility did not have a full-time kitchen manager.
This failure had the potential for inadequate supervision of the dietary department for 73 out of 75 residents
who received food from the kitchen.
Findings:
During a concurrent observation and interview on 10/21/24 at 9:33 a.m., with [NAME] 1 in the kitchen, the
facility's kitchen manager was not seen. [NAME] 1 stated, Right now, we don't have a kitchen manager,
when asked to bring in the facility's kitchen manager at this time. [NAME] 1 stated, Two days a week,
somebody is coming to help . He is coming Tuesdays and Thursdays when asked about their kitchen
manager.
During an interview on 10/21/24 at 11:26 a.m., with Director of Nursing (DON), DON stated, Not today,
when asked if the facility had the kitchen manager that day. DON sated, the kitchen manager comes twice a
week, on Tuesdays and Thursdays.
During an interview on 10/21/24 at 11:40 a.m., with Administrator (ADM), ADM stated, the previous kitchen
manager resigned about a month ago and they are in the process of hiring a new kitchen manager.
During an interview on 10/22/24 at 1:10 p.m., with Registered Dietitian (RD) 1 who oversees the kitchen,
RD 1 stated, he works part-time as a contractor and comes twice a week, on Tuesdays and Thursdays
usually, but sometimes Tuesdays, Thursdays, and Saturdays. RD 1 stated, he began working at the facility
in mid-September 2024 after the previous kitchen manager resigned.
During an interview on 10/22/24 at 1:21 p.m., with ADM, ADM stated, they are hiring a new kitchen manger,
but that person will not be available in October, so will start on 11/6/24.
During an interview on 10/22/24 at 1:40 p.m., with RD 2, RD 2 stated, she works part-time as a contractor
and comes twice a week, usually Mondays and Wednesdays. RD 2 stated, Check the significant weight
changes, check new admit and re-admit . pressure injury review . check tube feeding . check dialysis
resident . when asked about her role. RD 2 stated, she focuses on the clinical part, not the kitchen. RD 2
stated, RD 1 supervises the kitchen.
Review of the facility's Operational Organizational Chart undated indicated, the dietary manager was under
the facility administrator.
Review of the facility's job description titled, DIETARY MANAGER (Kitchen Manager) dated November
2010 indicated, . The purpose of the Dietary Manager is to ensure that residents receive healthful, attractive
meals and snacks on a timely basis . REPORTS TO: Administrator . DUTIES AND RESPONSIBILITIES . 3.
Selects, evaluates, recognizes and disciplines Dietary staff . 4. Coordinates dietary services with Nursing
and Activities Director . 5. Checks trays for accuracy before they are delivered. 6. Checks diet orders
against physician orders monthly . 8. Inspects storage areas and dietary
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055188
If continuation sheet
Page 6 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055188
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Skilled Nursing Hospital
2620 Flores Street
San Mateo, CA 94403
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0801
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
department regularly for proper temperatures and cleanliness. 9. Plans, presents and participates in
inservice educational programs for the Dietary department . 12. Partners with Dietary consultants and
Nursing to achieve quality food service .
Review of the facility's consultant dietitian's job description titled, ORIENTATION, INSERVICE, &
PERSONNEL MANAGEMENT undated indicated, . The Consultant Dietitian is a Registered Dietitian . The
Registered Dietitian provides consultation to the facility for the purpose of providing nutrition care and
oversight of the operations of the Department of Food and Nutrition Services, which will result in optimal
health of the resident/patient . RESPONSIBILITIES: Evaluates the nutritional needs of residents/patients
and documents in the nutritional record . Coordinates, implements, and evaluates the facility menus for
nutritional adequacy . Reviews and assists the Director of Food and Nutrition Services in interdisciplinary
care planning and Department of Food and Nutrition Services care plans . Reports to the Administrator and
Director of Food and Nutrition Services, or designee, monthly or as needed regarding findings and
concerns regarding the Department of Food and Nutrition Services and the nutritional care of
residents/patients .
Review of State of California Health and Safety Code 1265.4 (a) indicated, . A health facility that employs a
registered dietitian less than full time, shall also employ a full-time dietetic services supervisor who meets
the requirements of subdivision (b) to supervise dietetic service operations. The dietetic services supervisor
shall receive frequently scheduled consultation from a qualified dietitian
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055188
If continuation sheet
Page 7 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055188
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Skilled Nursing Hospital
2620 Flores Street
San Mateo, CA 94403
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary conditions
were met for food storage in the kitchen when:
Residents Affected - Some
1. There were 4 rotten tomatoes with the delivery date of 10/9/24 in the walk-in refrigerator.
2. There were 4 apple pies on a tray with no label/expiration dates, covered with one aluminum tray with
black colored old grime in the refrigerator #2.
3. There was a bag of chicken wings with no label/expiration date in the freezer #2.
These failures had the potential to put residents at risk for foodborne illnesses.
Findings:
1. During a concurrent observation and interview on 10/21/24 at 9:57 a.m., with [NAME] 1 in the kitchen,
there were 4 rotten tomatoes with the date of 10/9/24 in the walk-in refrigerator. [NAME] 1 stated, It's not
good. We have to throw it away when asked if the 4 rotten tomatoes looked ok. [NAME] 1 stated, 10/9/24
was the delivery date and the tomatoes were good for 7 days from the delivery date when asked. [NAME] 1
acknowledged, the 4 rotten tomatoes were over 7 days, so they were expired already, then she threw the
items away.
During a concurrent interview and record review on 10/22/24 at 10:11 a.m., with Registered Dietitian (RD)
1, the facility's policy and procedure (P&P), titled, SUGGESTED REFRIGERATED STORAGE
GUIDELINES, dated 2023 was reviewed. The P&P indicated, fruit such as avocado, bananas, grapes, and
plums were recommended to store for 3-7 days in the refrigerator, based on quality, but tomatoes were not
on the list. RD 1 stated, they consider tomatoes as fruit, and tomatoes are good for 7 days from the delivery
date when asked.
2. During a concurrent observation and interview on 10/21/24 at 10:16 a.m., with [NAME] 1 in the kitchen,
there were 4 apple pies on a tray with no label/expiration dates, covered with one aluminum tray with black
colored old grime in the refrigerator #2. [NAME] 1 acknowledged, there were no label/expiration dates on
top of the 4 apple pies on the tray. [NAME] 1 stated, grime when asked what was the black colored one on
the tray.
3. During a concurrent observation and interview on 10/21/24 at 10:46 a.m., with [NAME] 1 in the kitchen,
there was a bag of chicken wings with no label/expiration date in the freezer #2. [NAME] 1 acknowledged,
there was no label/expiration date on the bag of chicken wings.
During an interview on 10/24/24 at 9:41 a.m., with Administrator (ADM), ADM stated, they should label and
put the expiration dates on the food items to track the food safety, so they can prevent foodborne illness
such as salmonella.
Review of the facility's P&P, titled, SANITATION AND INFECTION CONTROL, dated 2023 indicated, . All
the perishable food items purchased by the department of food and dining services will be stored properly.
Perishable food will be kept refrigerated or frozen except during necessary periods of preparation and
service. All open food Items will have an open date and use-by-date . 9. All refrigerated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055188
If continuation sheet
Page 8 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055188
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Skilled Nursing Hospital
2620 Flores Street
San Mateo, CA 94403
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
foods will be covered properly. All cooked food must be labeled and dated . 11. Labeled with pull by date
and used by date all frozen uncooked meat, poultry .
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055188
If continuation sheet
Page 9 of 10
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055188
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Skilled Nursing Hospital
2620 Flores Street
San Mateo, CA 94403
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0911
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016,
rooms hold no more than 2 residents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure resident rooms accommodated no
more than four residents in each room when room [ROOM NUMBER] had six residents in the room.
This failure had the potential to negatively impact the safety and well-being of residents.
Findings:
During an observation on 10/21/24 at 9:32 AM, in room [ROOM NUMBER], the room was divided into two
sections. The right section had two beds and the left section had four beds. room [ROOM NUMBER] had a
common entrance door and a shared bathroom.
During an observation on 10/21/24 at 2:21 PM, no residents occupied the room. room [ROOM NUMBER]
was used as a Physical Therapy (PT) Room.
During an interview on 10/24/24 at 1:29 PM, the Administrator stated, she had written a letter to the
Centers for Medicare & Medicaid Services (CMS) requesting a waiver for rooms [ROOM NUMBERS]. For
now, room [ROOM NUMBER] was used as PT Room.
During a review of the room waiver form completed by the Administrator, the waiver indicated, the following
floor measurements: room [ROOM NUMBER] had 581 total square feet, and room [ROOM NUMBER] had
581 total square feet.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055188
If continuation sheet
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