F 0551
Give the resident's representative the ability to exercise the resident's rights.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to implement its policies and procedures related to
residents and or responsible party notification rights for one of four sampled residents (Resident 1). The
facility received a Notice of Medicare Non-Coverage ([NOMNC] a form from the Centers of Medicare &
Medicaid services that skilled nursing facilities must provide to residents informing them Medicare-covered
services are ending, and the right to appeal or contest the decision) notice for Resident 1, which included
the process of how to file an appeal, but Resident 1 nor the responsible party(s) of Resident 1 were not
provided the notice. This deficient practice denied Resident 1 and the responsible party the rights to make
informed decisions related to Resident 1's care, the rights to stay in the facility, and discussion and
implementation of safe discharge planning needs. Cross reference F627. Findings: During a review of
Resident 1's admission Record, undated, the admission Record indicated the facility originally admitted
Resident 1 on 12/1/2025 with diagnoses including periprosthetic fracture around internal prosthetic left
knee joint (a broken bone in the leg or knee near an artificial joint, often caused from a fall), type 2 diabetes
mellitus (a chronic condition leading to high blood sugar due to insulin resistance), history of falling,
difficulty in walking, and retention of urine (the inability to empty urine from the body). During a review of
Resident 1's History and Physical (H&P - a comprehensive assessment of a resident's medical condition),
date unreadable, the H&P indicated Resident 1 had the capacity to understand and make decisions. During
a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 12/6/2025, the MDS
indicated Resident 1's cognitive functioning (the ability to think, learn, remember, use judgment, and make
decisions) was with moderate impairment. The MDS also indicated Resident 1 needed substantial/maximal
assistance (helper does more than half the effort) for toileting needs, showering or bathing, and assistance
when dressing items below the waist including footwear. During a review of Resident 1's Order Summary
Report, the Order Summary Report indicated the following physician's order: - 12/25/2025: Discharge
Destination: Home with home health services During a review of Resident 1's Notice of Medicare
Non-Coverage (NOMNC) letter, dated 12/22/2025, the notice indicated Resident 1's Medicare coverage of
current skilled nursing facility ended on 12/24/2025, with a discharge date scheduled for 12/25/2025. The
notice included a contact number and the instructions on how to ask for an immediate appeal:Ask for the
appeal as soon as possible. You must ask for a timely appeal no later than noon of the day before the above
date. The form also indicated the facility did not physically provide the notice to Resident 1 or the
responsible party(s) of Resident 1 as the signature section read, Temporarily incapacitated. During a phone
interview on 1/7/2026 at 2:20 p.m. with Resident 1's Responsible Party 3 (RP 3), RP 3 stated I kept telling
them my mother is not ready for discharge. RP 3 also stated, We felt the discharge was incompetent, the
most unorganized discharge, I have never seen a more unorganized, unsafe discharge in my life. She
(Resident 1) was discharged home with an intravenous ([IV] an access point for administering medication
directly into the bloodstream) port on her arm.
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 16
Event ID:
055192
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0551
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
They didn't give discharge instructions to anybody. RP 3 also stated, I did not receive any information on
how to appeal the case. During a concurrent interview and record review on 1/8/2026 at 1:18 p.m. with
Admissions Coordinator 1 (AC 1), Resident 1's progress note titled Administrative Note, dated 12/22/2025
at 10:25 a.m. inputted by AC 1, was reviewed. AC 1 stated Resident 1 wanted to have her responsible
party(s) to make decisions on Resident 1's behalf. Resident 1's progress note titled Administrative Note,
dated 12/22/2025 at 10:25 a.m. inputted by AC 1 indicated a phone conversation with RP 3 indicating, The
insurance is issuing a last cover day of date 12/24/2025 with a discharge (DC) date 12/25/2025. Explained
options: Like DC home, care giver resources and the right to appeal if felt that she wasn't ready to DC to a
lower level. Stated that she will appeal. The note also indicated, Patient was given a copy of NOMNC that
was left on bedside and the number to appeal. During further interview with AC 1, AC 1 stated, On the note,
the family wanted to file an appeal. We failed to obtain a signature from the family that they received the
NOMNC notice. During an interview with Admissions Director (AD 1) on 1/9/2026 at 2:11 p.m., AD 1 stated,
They (resident/responsible party) have to sign that they received a copy, because it is acknowledging that
they received the NOMNC. The NOMNC has the information including multiple languages and explains that
they have the right to appeal, which is the right to appeal the day before the last cover day, normally by
noon. AD 1 also stated, We cannot file the appeal on the resident or the family's behalf, it has to be from the
resident or responsible party. If someone was never given the NOMNC, you can't file an appeal, because
you wouldn't know what phone number to call. They would also request a Medicare identification number. If
it cannot be provided, then the appeal cannot be started. AD 1 stated, The failure was not obtaining a
signature from the resident (Resident 1) or from the responsible party, which prevents them to file an
appeal or extending the resident's stay with this facility. AD 1 also stated, I am not too familiar with the
30-day notice. I have never heard of the 30-day notice, and I have worked on admission since 2017. During
a review of the facility provided policy and procedure (P & P) titled, Resident Rights with last reviewed date
of 6/2025 indicated, It is the policy of this facility that all resident rights be followed per state and federal
guidelines as well as other regulative agencies. The P & P also indicated The Resident has the right:To be
encouraged and assisted throughout his or her stay in the center.To receive appropriate advanced notice
(usually thirty days written notice) or any involuntary transfer or discharge from the Nursing Center as
required by law.During a review of the facility provided P & P titled Medicare Notice of Non-Coverage
(NOMNC) with last revised date of 11/30/2023 indicated, Medicare providers are responsible for the
delivery of the NOMNC. Providers may formally delegate the delivery of the notices to a designated agent
such as a courier service; however, all the requirements of valid notice delivery apply to designated agents.
The provider must ensure that the beneficiary or representative signs and dates the NOMNC to
demonstrate that the beneficiary or representative received the notice and understands that the termination
decision can be disputed.
Event ID:
Facility ID:
055192
If continuation sheet
Page 2 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to be treated with respect and dignity and to retain and use personal
possessions.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to account for and update the personal belongings for one of
four sampled residents (Resident 1). This deficient practice increased Resident 1's risk for loss of personal
belongings while residing in the facility. Findings:During a review of Resident 1's admission Record,
undated, the admission Record indicated the facility originally admitted Resident 1 on 12/1/2025 with
diagnoses including periprosthetic fracture around internal prosthetic left knee joint (a broken bone in the
leg or knee near an artificial joint, often caused from a fall), type 2 diabetes mellitus (a chronic condition
leading to high blood sugar due to insulin resistance), history of falling, difficulty in walking, and retention of
urine (the inability to empty urine from the body). During a review of Resident 1's History and Physical (H&P
- a comprehensive assessment of a resident's medical condition), date unreadable, the H&P indicated
Resident 1 had the capacity to understand and make decisions. During a review of Resident 1's Minimum
Data Set (MDS - a resident assessment tool), dated 12/6/2025, the MDS indicated Resident 1's cognitive
functioning (the ability to think, learn, remember, use judgment, and make decisions) was with moderate
impairment. The MDS also indicated Resident 1 needed substantial/maximal assistance (helper does more
than half the effort) for toileting needs, showering or bathing, and assistance when dressing items below
the waist including footwear. During a review of Resident 1's Order Summary Report, the Order Summary
Report indicated the following physician's order: - 12/25/2025: Discharge Destination: Home with home
health services During an interview and concurrent record review with the Director of Nursing (DON) on
1/12/2026 at 3:22 p.m., the DON stated, On discharge, the resident/responsible party gets a copy of the
discharge summary, the list of medications, any follow up order, and the inventory. The importance of the
inventory shows if there were any items missing or important items to make sure it goes home with resident
(Resident 1) and family. During a concurrent record review with DON of Resident 1's document titled,
Inventory of Personal Effects, the DON stated, The resident's (Resident 1) inventory is not complete. Why,
because upon admission, it was not signed by a facility representative upon admission on [DATE]. Now,
upon discharge, it is also not completed as it was not signed by the resident or family representative. The
resident (Resident 1) was discharged [DATE], but the signature on facility representative (unknown signer)
says 12/26/2025. For the inventory, we failed to have the facility representative and the resident or
representative sign the form to certify the belongings were present and that they were received or taken
home upon discharge.During a review of a facility provided policy and procedure (P & P) titled, Personal
Effects, Inventory of, with last revised date of 6/2025, the P & P indicated, It is the policy of the facility to
take responsible steps to protect the personal property of the residents. Procedures:On AdmissionWhen a
resident is admitted to the facility, an inventory of the resident's personal effects shall be done by a staff
member of the facility. The inventory should include the recording of all personal clothing, valuable articles,
etc. which are brought into the facility with the resident and retained by the resident. These personal effects
shall be recorded on the Inventory of Personal Effects form.Following completion of the inventory, the
indicated form shall be signed by the resident and responsible party and by the staff member.The original
copy shall be retained in the resident's health record and a photocopy given to the resident or his/her
responsible party. On DischargeUpon discharge of a resident from the facility, the resident or responsible
party shall date and sign the Certificate of Receipt on Discharge section of the form in conjunction with a
staff nurse in order to certify that the resident's personal effects were received.A photocopy of this
completed original form shall then be given to the resident or
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055192
If continuation sheet
Page 3 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557
responsible party.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055192
If continuation sheet
Page 4 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for
a safe transfer/discharge.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement its policies and procedures related to discharge
planning for one of four sampled residents (Resident 1). The facility received a Notice of Medicare
Non-Coverage ([NOMNC] a form from the Centers of Medicare & Medicaid services that skilled nursing
facilities must provide to residents informing them Medicare-covered services are ending, and the right to
appeal or contest the decision). The facility failed:1.To provide the NOMNC notice to Resident 1 or
responsible party, which included the process of how to file an appeal.2. To provide discharge instructions
or teachings to Resident 1 or responsible party.3. To develop an individualized care plan specifically
covering the needs of Resident 1 with the inclusion of responsible parties.4. To ensure Resident 1 was not
discharged to home with an intravenous ([IV] an access point for administering medication directly into the
bloodstream) still intact.These deficient practices posed a serious risk for infection related to Resident 1's
intact IV, the possibility of worsening health conditions, lack of care at home, or the potential need for
rehospitalization of Resident 1. Cross reference F551. Findings:During a review of Resident 1's admission
Record, undated, the admission Record indicated the facility originally admitted Resident 1 on 12/1/2025
with diagnoses including periprosthetic fracture around internal prosthetic left knee joint (a broken bone in
the leg or knee near an artificial joint, often caused from a fall), type 2 diabetes mellitus (a chronic condition
leading to high blood sugar due to insulin resistance), history of falling, difficulty in walking, and retention of
urine (the inability to empty urine from the body). During a review of Resident 1's History and Physical (H&P
- a comprehensive assessment of a resident's medical condition), date unreadable, the H&P indicated
Resident 1 had the capacity to understand and make decisions.During a review of Resident 1's Minimum
Data Set (MDS - a resident assessment tool), dated 12/6/2025, the MDS indicated Resident 1's cognitive
functioning (the ability to think, learn, remember, use judgment, and make decisions) was with moderate
impairment. The MDS also indicated Resident 1 needed substantial/maximal assistance (helper does more
than half the effort) for toileting needs, showering or bathing, and assistance when dressing items below
the waist including footwear.During a review of Resident 1's Order Summary Report, the Order Summary
Report indicated the following physician's order:- 12/25/2025: Discharge Destination: Home with home
health servicesDuring a review of Resident 1's Notice of Medicare Non-Coverage (NOMNC) letter, dated
12/22/2025, the notice indicated Resident 1's Medicare coverage of current skilled nursing facility ended on
12/24/2025, with a discharge date scheduled for 12/25/2025. The notice included a contact number and the
instructions on how to ask for an immediate appeal:Ask for the appeal as soon as possible. You must ask
for a timely appeal no later than noon of the day before the above date.The form also indicated the facility
did not physically provide the notice to Resident 1 or the responsible party(s) of Resident 1 as the signature
section had a note which read, Temporarily incapacitated.During an interview on 1/7/2026 at 1:54 p.m. with
Licensed Vocational Nurse 1 (LVN 1), LVN 1 remembered discharging Resident 1 with an IV. LVN 1 stated,
For someone being discharged with an IV, I would assume its for more treatment. The access site can lead
to an infection, or possible bleeding. If uncontrolled bleeding, it can result in the need for emergency
care.During a phone interview on 1/7/2026 at 2:20 p.m. with Resident 1's Responsible Party 3 (RP 3), RP 3
stated I kept telling them my mother is not ready for discharge. RP 3 also stated, We felt the discharge was
incompetent, the most unorganized discharge, I have never seen a more unorganized, unsafe discharge in
my life. She (Resident 1) was discharged home with an intravenous ([IV] an access point for administering
medication directly into the bloodstream) port on her
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055192
If continuation sheet
Page 5 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
arm. They didn't give discharge instructions to anybody. RP 3 also stated, I did not receive any information
on how to appeal the case.During a concurrent interview and record review on 1/8/2026 at 1:18 p.m. with
Admissions Coordinator 1 (AC 1), Resident 1's progress note titled, Administrative Note, dated 12/22/2025
at 10:25 a.m., inputted by AC 1, was reviewed. AC 1 stated Resident 1 wanted to have her responsible
party(s) to make decisions on Resident 1's behalf. During a concurrent progress note titled, Administrative
Note, dated 12/22/2025 at 10:25 a.m. inputted by AC 1, indicated a phone conversation with RP 3
indicating, The insurance is issuing a last cover day of date 12/24/2025 with a discharge (DC) date
12/25/2025. Explained options: Like DC home, care giver resources and the right to appeal if felt that she
wasn't ready to DC to a lower level. Stated that she will appeal. The note also indicated, Patient was given a
copy of NOMNC that was left on bedside and the number to appeal. During further interview with AC 1, AC
1 stated, On the note, the family wanted to file an appeal. We failed to obtain a signature form the family
that they received the NOMNC notice.During an interview with Admissions Director (AD 1) on 1/9/2026 at
2:11 p.m., AD 1 stated, They (resident/responsible party) have to sign that they received a copy, because it
is acknowledging that they received the NOMNC. The NOMNC has the information including multiple
languages and explains that they have the right to appeal, which is the right to appeal the day before the
last cover day, normally by noon. AD 1 also stated, We cannot file the appeal on the resident or the family's
behalf, it has to be from the resident or responsible party. If someone was never given the NOMNC, you
can't file an appeal, because you wouldn't know what phone number to call. They would also request a
Medicare identification number. If it cannot be provided, then the appeal cannot be started. AD 1 stated,
The failure was not obtaining a signature from the resident (Resident 1) or from the responsible party,
which prevents them to file an appeal or extending the resident's stay with this facility. AD 1 also stated, I
am not too familiar with the 30 day notice. I have never heard of the 30 day notice, and I have worked on
admission since 2017.During an interview and concurrent record review with the Assistant Director of
Nursing (ADON) on 1/12/2026 at 12:36 p.m., ADON stated Resident 1 was discharged to home on [DATE].
On the NOMNC dated 12/22/2025 and per progress note dated 12/22/2025 at 10:25am, it stated that after
providing instructions, the family member stated they would appeal. It also stated, Patient (Resident 1) was
given a copy of the NOMNC that was left on bedside and the number to appeal. A review of the NOMNC
indicated the resident did not sign because the documentation indicated the resident was Temporarily
Incapacitated. The ADON stated, The failure was that there were no other steps taken to prove the NOMNC
was given to the resident or family, because we don't have a signed copy that the resident (Resident 1) or
family acknowledged receiving the NOMNC. The NOMNC offers the resident and family the right to appeal
as it contains the phone number to file the appeal and the instructions. Because they were not provided
with a copy of the NOMNC that shows how to file an appeal, the failure was that the resident (Resident 1)
and family were not given a copy of the NOMNC, so they wouldn't know how to file an appeal. ADON
stated, For the discharge planning process, per policy, the discharge planning process shall: Provide and
document sufficient preparation and orientation to residents, in a form and manner that the resident can
understand, to ensure safe and orderly transfer or discharge from the facility. For the foley catheter (a thin
tube inserted into the bladder to continuously drain urine into an external bag, used when retaining urine), it
only discusses teaching done on the date of discharge, there was no documentation on the IV, it does not
discuss the resident (Resident 1), or family understood the teaching. It should have been documented if the
resident (Resident 1) or family understood the teaching, if the teaching was provided. It is a lot of
information on the date of discharge, but it was common practice. The failure of the discharge order
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055192
If continuation sheet
Page 6 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
also does not include the resident (Resident 1) being discharged with an IV to home and also the foley
catheter. The standard practice is the resident/or family is (provided the) discharged order summary which
includes all the orders while the resident was residing at the facility. The transfer discharge report does not
include any foley catheter or the relevant information or about the IV. For the policy of discharge planning
process, we have no documentation that considers caregiver/support person availability and capacity to
perform required care, there is no documentation to prove return demonstration and understanding. ADON
stated, For the NOMNC policy provided, the provider must ensure that the beneficiary or representative
signs and dates the NOMNC to demonstrate they received the notice and understands that the termination
decision can be disputed. The failure was, since the family never received the NOMNC letter, they pretty
much cannot dispute the decision to possibly extend the Resident's stay here in the facility and extend the
insurance coverage. The ADON stated, For care plans, a person-centered care plan would be specific to
the resident and their needs. The resident's (Resident 1) care plan on Foley Catheter removal did not
disclose resident (Resident 1) or family teaching on interventions. The foley catheter was reinserted on
12/18/2025 and there was a care plan for the foley catheter. It includes the intervention of monitoring for
signs and symptoms of UTI, but it does not talk about catheter care. So, the failure includes not involving
the family in how to care for the foley catheter. ADON stated, For the discharge care plan, the wish to return
to home does not discuss education to the family or involvement of the family so that they would be better
prepared for the discharge. The ADON stated going to Resident 1's home on [DATE] around 3 p.m. (note:
facility discharged Resident 1 on 12/25/2026) to give instructions with the foley catheter, to remove the IV,
and the Responsible Party 1 (RP 1) asking the ADON to assist in cleaning Resident 1. The ADON stated
assisting RP 1 in providing hygiene care to Resident 1 at home. The ADON stated, This is not the standard
of practice to do this after the discharge from the facility. The failure here was the resident (Resident 1) and
family were not provided enough instructions to prepare them for the discharge. For staff competency in
general, we would need to provide thorough in-services training on how to properly discharge a
resident.During a review of the facility provided policy and procedure (P & P) titled, Resident Rights with
last reviewed date of 6/2025 indicated, It is the policy of this facility that all resident rights be followed per
state and federal guidelines as well as other regulative agencies. The P & P also indicated The Resident
has the right:To be encouraged and assisted throughout his or her stay in the center.To receive appropriate
advanced notice (usually thirty days written notice) or any involuntary transfer or discharge from the
Nursing Center as required by law.During a review of the facility provided P & P titled Medicare Notice of
Non-Coverage (NOMNC) with last revised date of 11/30/2023 indicated, Medicare providers are
responsible for the delivery of the NOMNC. Providers may formally delegate the delivery of the notices to a
designated agent such as a courier service; however, all the requirements of valid notice delivery apply to
designated agents. The provider must ensure that the beneficiary or representative signs and dates the
NOMNC to demonstrate that the beneficiary or representative received the notice and understands that the
termination decision can be disputed.During a review of the facility provided P & P titled Comprehensive
Resident Centered Care Plan with last revision date of 4/2025 indicated, It is the policy of this facility that
the interdisciplinary team (IDT) shall develop a comprehensive person-centered care plan for each resident
that includes measurable objectives and timeframes to meet a resident's medical, nursing, mental, and
psychosocial needs that are identified in the comprehensive assessment. The P & P also stated, The facility
will provide the resident and resident representative, if applicable, advance notice of care planning
conference to encourage resident and/or resident representative
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055192
If continuation sheet
Page 7 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
participation. Care conference may be in the form of face-to-face meeting, conference calls or video
conferencing. If practicable, the reason will be documented in the medical record.During a review of the
facility provided P & P titled Discharge Planning Process with last revised date on 4/2025, indicated, It is
the policy of this Facility that the discharge planning process focuses on the resident's discharge goals,
involving the residents as active partners. The discharge process should effectively transition them to post
discharge care and minimize clinical or other factors which are related to the possibility of a readmission.
The policy also indicated the procedure:The Facility's discharge planning process shall:Provide and
document sufficient preparation and orientation to residents, in a form and manner the resident can
understand, to ensure safe and orderly transfer or discharge from the facility.Ensure that the discharge
needs of each resident are identified on admission, and that a discharge plan for each resident is
developed and implemented in a timely manner.Include regular reevaluation of residents to identify
changes that require modifications of the discharge plan. The discharge plan must be updated, as needed,
to reflect these changes.Consider caregiver/support person availability and the resident's or
caregiver's/support person(s) capacity and capability to perform required care, as part of the identification
of discharge needs.Involve the resident and resident representative in the development of the discharge
plan and inform the resident and resident representative of the final plan.Address the resident's goals and
treatment preferencesDocument that a resident has been asked about their interest in receiving information
regarding returning to the community.
Event ID:
Facility ID:
055192
If continuation sheet
Page 8 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement its policies and procedures related to
comprehensive care planning for one of four sampled residents (Resident 1) by: 1.Failing to provide an
individualized care plan related to discharge which specifically covered the needs of Resident 1's care, with
the inclusion of Resident 1's responsible party. 2. Failing to provide discharge instructions or teachings to
Resident 1 or responsible party prior to discharge. 3. Failing to ensure Resident 1 was not discharged to
home with an intravenous ([IV] an access point for administering medication directly into the bloodstream)
still intact. Resident 1 was discharged to home on [DATE]. On 12/26/2026, the Assistant Director of Nursing
(ADON) went to the home of Resident 1 to provide teaching and remove Resident 1's IV needle and
dressing. These deficient practices denied Resident 1 and responsible party the preparation, training, and
interventions needed for a safe discharge back to Resident 1's home setting. Cross reference F627 &
F726Findings:During a review of Resident 1's admission Record, undated, the admission Record indicated
the facility originally admitted Resident 1 on 12/1/2025 with diagnoses including periprosthetic fracture
around internal prosthetic left knee joint (a broken bone in the leg or knee near an artificial joint, often
caused from a fall), type 2 diabetes mellitus (a chronic condition leading to high blood sugar due to insulin
resistance), history of falling, difficulty in walking, and retention of urine (the inability to empty urine from the
body). During a review of Resident 1's History and Physical (H&P - a comprehensive assessment of a
resident's medical condition), date unreadable, the H&P indicated Resident 1 had the capacity to
understand and make decisions.During a review of Resident 1's Minimum Data Set (MDS - a resident
assessment tool), dated 12/6/2025, the MDS indicated Resident 1's cognitive functioning (the ability to
think, learn, remember, use judgment, and make decisions) was with moderate impairment. The MDS also
indicated Resident 1 needed substantial/maximal assistance (helper does more than half the effort) for
toileting needs, showering or bathing, and assistance when dressing items below the waist including
footwear.During a review of Resident 1's Order Summary Report, the Order Summary Report indicated the
following physician's order:- 12/25/2025: Discharge Destination: Home with home health servicesDuring an
interview on 1/7/2026 at 1:54 p.m. with Licensed Vocational Nurse 1 (LVN 1), LVN 1 remembered
discharging Resident 1 with an IV. LVN 1 stated, For someone being discharged with an IV, I would assume
it's for more treatment. The access site can lead to an infection, or possible bleeding. If uncontrolled
bleeding, it can result in the need for emergency care.During a phone interview on 1/7/2026 at 2:20 p.m.
with Resident 1's Responsible Party 3 (RP 3), RP 3 stated I kept telling them my mother is not ready for
discharge. RP 3 also stated, We felt the discharge was incompetent, the most unorganized discharge, I
have never seen a more unorganized, unsafe discharge in my life. She (Resident 1) was discharged home
with an intravenous port on her arm. They didn't give discharge instructions to anybody.During an interview
and concurrent record review with the Assistant Director of Nursing (ADON) on 1/12/2026 at 12:36 p.m.,
the ADON stated Resident 1 was discharged to home on [DATE]. The ADON stated, For the discharge
planning process, per policy, the discharge planning process shall: Provide and document sufficient
preparation and orientation to residents, in a form and manner that the resident can understand, to ensure
safe and orderly transfer or discharge from the facility. For the foley catheter (a thin tube inserted into the
bladder to continuously drain urine into an external bag, used when retaining urine), it only discusses
teaching done on the date of discharge, there was no documentation on the IV, it does not discuss the
resident (Resident 1), or family understood the teaching. It should have been documented if the resident
(Resident 1) or family
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055192
If continuation sheet
Page 9 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
understood the teaching, if the teaching was provided. It is a lot of information on the date of discharge, but
it was common practice. The failure of the discharge order also does not include the resident (Resident 1)
being discharged with an IV to home and also the foley catheter. The standard practice is the resident/or
family is discharged order summary which includes all the orders while the resident was residing at the
facility. The transfer discharge report does not include any foley catheter or the relevant information or about
the IV. For the policy of discharge planning process, we have no documentation that considers
caregiver/support person availability and capacity to perform required care, there is no documentation to
prove return demonstration and understanding. The ADON stated, For care plans, a person-centered care
plan would be specific to the resident and their needs. The resident's (Resident 1) care plan on foley
catheter removal did not disclose resident or family teaching on interventions. The foley catheter was
reinserted on 12/18/2025 and there was a care plan for the foley catheter. It included the intervention of
monitor for signs and symptoms of urinary tract infection (UTI), but it does not talk about catheter care. So,
the failure includes not involving the family in how to care for the foley catheter. ADON stated, For the
discharge care plan, the wish to return to home does not discuss education to the family or involvement of
the family so that they would be better prepared for the discharge. The ADON stated going to Resident 1's
home on [DATE] around 3 p.m. to give instructions with the foley catheter, to remove the IV, and the
Responsible Party 1 (RP 1) asking the ADON to assist in cleaning Resident 1. ADON stated assisting RP 1
in providing hygiene care to Resident 1 at home. ADON stated, This is not the standard of practice to do
this after the discharge from the facility. The failure here was the resident (Resident 1) and family were not
provided enough instructions to prepare them for the discharge. For staff competency in general, we would
need to provide thorough in-services training on how to properly discharge a resident.During an interview
with the Director of Nursing (DON) on 1/12/2026 at 3:22 p.m., the DON stated a comprehensive
person-centered care plan includes individual focus, the goals, and the interventions. The DON stated, for
Resident 1's discharge care plan, We failed to conduct a comprehensive care plan as it was not specific or
did not specify the goals needed to have the resident ready for discharge. For the interventions, it does not
show family involvement or types of education needed in order for the resident (Resident 1) and family to
discharge the resident to home. Per policy on Comprehensive Resident centered care plan, the objectives
we had were not measurable.During a review of the facility provided policy & procedure (P & P) titled,
Comprehensive Resident Centered Care Plan, with last revision date of 4/2025, the P & P indicated, It is
the policy of this facility that the interdisciplinary team (IDT) shall develop a comprehensive
person-centered care plan for each resident that includes measurable objectives and timeframes to meet a
resident's medical, nursing, mental, and psychosocial needs that are identified in the comprehensive
assessment. The P & P also stated, The facility will provide the resident and resident representative, if
applicable, advance notice of care planning conference to encourage resident and/or resident
representative participation. Care conference may be in the form of face-to-face meeting, conference calls
or video conferencing. If practicable, the reason will be documented in the medical record.During a review
of the facility provided P & P titled, Discharge Planning Process, with last revised date of 4/2025, the P & P
indicated, It is the policy of this Facility that the discharge planning process focuses on the resident's
discharge goals, involving the residents as active partners. The discharge process should effectively
transition them to post discharge care and minimize clinical or other factors which are related to the
possibility of a readmission. The policy also indicated the procedure:The Facility's discharge planning
process shall: Provide and document sufficient preparation and orientation to residents, in a form
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055192
If continuation sheet
Page 10 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
and manner the resident can understand, to ensure safe and orderly transfer or discharge from the
facility.Ensure that the discharge needs of each resident are identified on admission, and that a discharge
plan for each resident is developed and implemented in a timely manner.Include regular reevaluation of
residents to identify changes that require modifications of the discharge plan. The discharge plan must be
updated, as needed, to reflect these changes.Consider caregiver/support person availability and the
resident's or caregiver's/support person(s) capacity and capability to perform required care, as part of the
identification of discharge needs.Involve the resident and resident representative in the development of the
discharge plan and inform the resident and resident representative of the final plan.Address the resident's
goals and treatment preferencesDocument that a resident has been asked about their interest in receiving
information regarding returning to the community.
Event ID:
Facility ID:
055192
If continuation sheet
Page 11 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement its policies and procedures related to nursing
staff competency for one of four sampled residents (Resident 1), by:1.Failing to provide an individualized
care plan related to discharge which specifically covered the needs of Resident 1' care, with the inclusion of
responsible party.2. Failing to provide discharge instructions and teachings to Resident 1 or responsible
party prior to discharge.3. Failing to ensure Resident 1 was not discharged to home with an intravenous
([IV] an access point for administering medication directly into the bloodstream) still intact.Resident 1 was
discharged home on [DATE]. On 12/26/2026, the Assistant Director of Nursing (ADON) went to Resident 1's
home to provide teaching and remove Resident 1's IV needle.These deficient practices denied Resident 1
and responsible party the preparation needed for a safe transition in returning home.Cross reference F551
& F627 Findings:During a review of Resident 1's admission Record, undated, the admission Record
indicated the facility originally admitted Resident 1 on 12/1/2025 with diagnoses including periprosthetic
fracture around internal prosthetic left knee joint (a broken bone in the leg or knee near an artificial joint,
often caused from a fall), type 2 diabetes mellitus (a chronic condition leading to high blood sugar due to
insulin resistance), history of falling, difficulty in walking, and retention of urine (the inability to empty urine
from the body). During a review of Resident 1's History and Physical (H&P - a comprehensive assessment
of a resident's medical condition), date unreadable, the H&P indicated Resident 1 had the capacity to
understand and make decisions.During a review of Resident 1's Minimum Data Set (MDS - a resident
assessment tool), dated 12/6/2025, the MDS indicated Resident 1's cognitive functioning (the ability to
think, learn, remember, use judgment, and make decisions) was with moderate impairment. The MDS also
indicated Resident 1 needed substantial/maximal assistance (helper does more than half the effort) for
toileting needs, showering or bathing, and assistance when dressing items below the waist including
footwear.During a review of Resident 1's Order Summary Report, the Order Summary Report indicated the
following physician's order:- 12/25/2025: Discharge Destination: Home with home health servicesDuring an
interview on 1/7/2026 at 1:54 p.m. with Licensed Vocational Nurse 1 (LVN 1), LVN 1 remembered
discharging Resident 1 with an IV. LVN 1 stated, For someone being discharged with an IV, I would assume
it's for more treatment. The access site can lead to an infection, or possible bleeding. If uncontrolled
bleeding, it can result in the need for emergency care.During a phone interview on 1/7/2026 at 2:20 p.m.
with Resident 1's Responsible Party 3 (RP 3), RP 3 stated I kept telling them my mother is not ready for
discharge. RP 3 also stated, We felt the discharge was incompetent, the most unorganized discharge, I
have never seen a more unorganized, unsafe discharge in my life. She (Resident 1) was discharged home
with an intravenous port on her arm. They didn't give discharge instructions to anybody. RP 3 also stated, I
did not receive any information on how to appeal the case.During an interview and concurrent record
review with the Assistant Director of Nursing (ADON) on 1/12/2026 at 12:36 p.m., the ADON stated
Resident 1 was discharged to home on [DATE]. The ADON stated, For the discharge planning process, per
policy, the discharge planning process shall: Provide and document sufficient preparation and orientation to
residents, in a form and manner that the resident can understand, to ensure safe and orderly transfer or
discharge from the facility. For the foley catheter (a thin tube inserted into the bladder to continuously drain
urine into an external bag, used when retaining urine), it only discusses teaching done on the date of
discharge, there was no documentation on the IV, it does not discuss the resident (Resident 1), or family
understood the teaching. It should have been documented if the resident (Resident 1)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055192
If continuation sheet
Page 12 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
or family understood the teaching, if the teaching was provided. It is a lot of information on the date of
discharge, but it was common practice. The failure of the discharge order also does not include the resident
(Resident 1) being discharged with an IV to home and also the foley catheter. The standard practice is the
resident/or family is discharged order summary which includes all the orders while the resident was
residing at the facility. The transfer discharge report does not include any foley catheter or the relevant
information or about the IV. For the policy of discharge planning process, we have no documentation that
considers caregiver/support person availability and capacity to perform required care, there is no
documentation to prove return demonstration and understanding. The ADON stated, For care plans, a
person-centered care plan would be specific to the resident and their needs. The resident's (Resident 1)
care plan on Foley Catheter removal did not disclose resident or family teaching on interventions. The foley
catheter was reinserted on 12/18/2025 and there was a care plan for the foley catheter. It included the
intervention of monitor for signs and symptoms of urinary tract infection (UTI), but it does not talk about
catheter care. So, the failure includes not involving the family in how to care for the foley catheter. The
ADON stated, For the discharge care plan, the wish to return to home does not discuss education to the
family or involvement of the family so that they would be better prepared for the discharge. ADON stated
going to Resident 1's home on [DATE] around 3 p.m. to give instructions with the foley catheter, to remove
the IV, and the Responsible Party 1 (RP 1) asking the ADON to assist in cleaning Resident 1. The ADON
stated assisted RP 1 in providing hygiene care to Resident 1 at home. The ADON stated, This is not the
standard of practice to do this after the discharge from the facility. The failure here was the resident
(Resident 1) and family were not provided enough instructions to prepare them for the discharge. For staff
competency in general, we would need to provide thorough in-services training on how to properly
discharge a resident.During an interview with the Director of Nursing (DON) on 1/12/2026 at 3:22 p.m., For
competency, for nursing staff competency, based on our policy, we failed in communication with the resident
(Resident 1) and family for the resident's needs. On 12/26/2025, the ADON went to the home to provide
teaching on the foley catheter and to remove the IV line. So, the failure was to adequately educate family on
training and return demonstration of understanding and the clarification with the physician of discharging
the resident with an IV.During a review of the facility provided policy & procedure (P & P) titled,
Comprehensive Resident Centered Care Plan with last revision date of 4/2025, the P & P indicated, It is the
policy of this facility that the interdisciplinary team (IDT) shall develop a comprehensive person-centered
care plan for each resident that includes measurable objectives and timeframes to meet a resident's
medical, nursing, mental, and psychosocial needs that are identified in the comprehensive assessment.
The P & P also stated, The facility will provide the resident and resident representative, if applicable,
advance notice of care planning conference to encourage resident and/or resident representative
participation. Care conference may be in the form of face-to-face meeting, conference calls or video
conferencing. If practicable, the reason will be documented in the medical record.During a review of the
facility provided P & P titled, Discharge Planning Process, with last revised date of 4/2025, the P & P
indicated, It is the policy of this Facility that the discharge planning process focuses on the resident's
discharge goals, involving the residents as active partners. The discharge process should effectively
transition them to post discharge care and minimize clinical or other factors which are related to the
possibility of a readmission. The policy also indicated the procedure:The Facility's discharge planning
process shall:Provide and document sufficient preparation and orientation to residents, in a form and
manner the resident can understand, to ensure safe and orderly transfer or discharge from the
facility.Ensure that
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055192
If continuation sheet
Page 13 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
the discharge needs of each resident are identified on admission, and that a discharge plan for each
resident is developed and implemented in a timely manner.Include regular reevaluation of residents to
identify changes that require modifications of the discharge plan. The discharge plan must be updated, as
needed, to reflect these changes.Consider caregiver/support person availability and the resident's or
caregiver's/support person(s) capacity and capability to perform required care, as part of the identification
of discharge needs.Involve the resident and resident representative in the development of the discharge
plan and inform the resident and resident representative of the final plan.Address the resident's goals and
treatment preferencesDocument that a resident has been asked about their interest in receiving information
regarding returning to the community.During a review of the P & P titled Nursing Staff Competency with last
revised date of 6/2025, the P & P indicated, It is the policy of this facility to have sufficient nursing staff with
the appropriate competencies and skills set to provide nursing and related services to assure resident
safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each
resident, as determined by resident assessments and individual plans of care. The P & P also indicated,
The competency in skills and techniques necessary to care for residents' needs include but not limited
to:Resident RightsPerson Centered CareCommunication
Event ID:
Facility ID:
055192
If continuation sheet
Page 14 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to implement its policies and procedures related to
documentation for one of four sampled residents (Resident 1). Resident 1 was discharged home on [DATE].
On 1/6/2026, while onsite at the facility, the State Survey Agency (SSA) identified newly added
documentation on Resident 1's files added on same date, 1/6/2026.This deficient practice resulted to
inaccurate account of Resident's 1 records. Cross reference F726. Findings:During a review of Resident 1's
admission Record, undated, the admission Record indicated the facility originally admitted Resident 1 on
12/1/2025 with diagnoses including periprosthetic fracture around internal prosthetic left knee joint (a
broken bone in the leg or knee near an artificial joint, often caused from a fall), type 2 diabetes mellitus (a
chronic condition leading to high blood sugar due to insulin resistance), history of falling, difficulty in
walking, and retention of urine (the inability to empty urine from the body). During a review of Resident 1's
History and Physical (H&P - a comprehensive assessment of a resident's medical condition), date
unreadable, the H&P indicated Resident 1 had the capacity to understand and make decisions.During a
review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 12/6/2025, the MDS
indicated Resident 1's cognitive functioning (the ability to think, learn, remember, use judgment, and make
decisions) was with moderate impairment. The MDS also indicated Resident 1 needed substantial/maximal
assistance (helper does more than half the effort) for toileting needs, showering or bathing, and assistance
when dressing items below the waist including footwear.During a review of Resident 1's Order Summary
Report, the Order Summary Report indicated the following physician's order:- 12/25/2025: Discharge
Destination: Home with home health servicesDuring a phone interview with Responsible Party 2 (RP 2) on
1/7/2026 at 2:20 p.m., RP 2 stated Resident 1 was not ready to be discharged home. RP 2 stated, There
was a lot of stuff we didn't know, and we were not prepared for. It was unsafe, having an IV ([IV] an access
point for administering medication directly into the bloodstream) and not knowing what we do with the
catheter (a thin tube inserted into the bladder to continuously drain urine into an external bag, used when
retaining urine).During an interview and concurrent record review with Social Worker (SW) on 1/8/2026 at
2:21 p.m., SW stated, I input a note on 1/6/2026 at 1:20 p.m. This was for the effective date of 12/22/2025
at 12:51 p.m. The resident (Resident 1) was discharged on Christmas day, 12/25/2025. It is not our
standard of practice to document weeks later after a discharge of the resident (Resident 1). I failed to
document when it happened, I should have documented it within 72 hours. I don't believe this is believable
because the creation date of the note was when you (State Survey Agency) started the investigation.
During a concurrent record review with SW indicated a Progress Note created on 1/6/2026 at 1:20 p.m. with
the effective date 12/22/2025 at 12:51 p.m. indicating, Family expressed concerns regarding the patient's
readiness for discharge. SSD (SW) discussed alternative placement and care options, including remaining
at the facility under private pay status or transitioning to a boarding care. The family declined options and
decided to proceed with home discharge.During an interview and concurrent record review with the
Assistant Director of Nursing (ADON) on 1/12/2026 at 12:36 p.m., the ADON stated, Per policy, any
pertinent entry or missed or not written in a timely manner, a late entry should be used to record. Identify
the late entry as a Late entry. Enter the current date and time, do not try to give the appearance that the
entry was made on a previous date or an earlier time. The more time that passes, the less reliable the entry
becomes. The ADON stated, For the discharge summary and post discharge plan of care, when I went to
the home on [DATE], the family was not provided the documentation on 12/25/2025 (date of Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055192
If continuation sheet
Page 15 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055192
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/12/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Providence St Elizabeth Care Center
10425 Magnolia Blvd
North Hollywood, CA 91601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
1's discharge), it was given to them when I visited on 12/26/2025. The failure there was that it provides
information on the home health agency, ombudsman's (an advocate for residents of nursing homes)
number, and it shows a history of the resident (Resident 1) during their time in the facility. For the
documentation, I did not place this as a late entry. I documented it on 1/6/2026. The ADON indicated the
investigation start date was on 1/6/2026. ADON stated, The failure here was me not documenting on the
day I went to the home.During an interview and concurrent record review with the Director of Nursing
(DON) on 1/12/2026 at 3:22 p.m., the DON stated, The failure was the staff failed to timely document
communication to resident (Resident 1) and family.A review of the facility provided policy & procedure (P &
P) titled, Guidelines for Handling Corrections, Errors, Omissions, and Other Documentation
Problems/Documentation in a Long-Term Care Record with last revised date of 11/2024, indicated,
Occasionally, documentation issues or errors arise, necessitating changes or clarifications. It is essential to
follow the correct procedures when addressing these situations. The P & P indicated:Making a Late
EntryWhen a pertinent entry was missed or not written in a timely manner, a late entry should be used to
record the information in the health record.Identify the new entry as a late entryEnter the current date and
time - do not try to give the appearance that the entry was made on a previous date or an earlier
time.Identify or refer to the date and incident for which late entry was writtenIf the late entry is used to
document an omission, validate the source of additional information as much as possible (where did you
get information to write late entry). For example, use of supporting documentation on other facility
worksheets or forms.When using late entries document as soon as possible. There is not a time limit to
writing a late entry, however, the more time that passes the less reliable the entry becomes.Entering an
AddendumAn addendum is another type of late entry that is used to provide additional information in
conjunction with a previous entry. With this type of correction, a previous note has been made and the
addendum provides additional information to address a specific situation or incident. With an addendum,
additional information is provided, but would not be used to document information that was forgotten or
written in error. When making an addendum-Document the current date and timeWrite addendum and state
the reason for the addendum referring back to the original entry.Identify any sources of information used to
support the addendumWhen writing an addendum, complete it as soon after the original note as possible.
Event ID:
Facility ID:
055192
If continuation sheet
Page 16 of 16