F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to implement its abuse prevention
policy for one of two sampled residents, Resident 1, when staff did not implement Resident 1's care plan for
a behavior that put him at high risk for conflict, and staff were not trained on how to respond to his
aggression. This resulted in Resident 1 arguing aggressively with a staff member while no staff intervened
for approximately 10 to 20 minutes.
Residents Affected - Few
Findings:
During an observation and concurrent interview on 2/7/24 at 11:15 a.m., Resident 1 was sitting in his bed in
his room directly across from the nurses' station. A transfer pole (a floor-to-ceiling grab bar used for
transferring between the bed and wheelchair) was noted at his bedside. Resident 1 stated that on 1/28/24
he was in bed and needed to go bad, I needed to have a BM (bowel movement). He stated he waited an
hour for his aide, and another aide finally came and got him to the bathroom. Resident 1 stated that later
when he saw his aide, Unlicensed Staff A, he told her the other aides can't do all your work for you, you
need to pick it up. Resident 1 stated, She (Unlicensed Staff A) got all mad. I told her to quit being so lazy,
she said ' you're the one who's lazy, that's why you're in that wheelchair.' When asked how that made him
feel, Resident 1 stated, It made me mad. I'm like a ticking time bomb.
During an interview on 2/22/24 at 9:21 a.m., Licensed Nurse B stated she remembered the incident with
Resident 1 and Unlicensed Staff A on 1/28/24. Licensed Nurse B stated she was at the nurses' station,
Resident 1 was in the hallway in his wheelchair, and Unlicensed Staff A was in a room helping a resident.
Licensed Nurse B stated Resident 1 started yelling at Unlicensed Staff A, and Unlicensed Staff A
responded, If you would just let me finish helping your roommate, I could help you. Licensed Nurse B stated
Resident 1 told Unlicensed Staff A, You need to get the fuck out of my room. Licensed Nurse B stated
Resident 1 did that a lot, he gets in a mood and goes off on whoever. Licensed Nurse B stated Unlicensed
Staff A could have stopped it (Resident 1's behavior) by not responding, but since she said that, it
escalated it. It was an ugly scene.
During an interview on 2/22/24 at 2:21 p.m., Unlicensed Staff C stated that on 1/28/24 she helped
Unlicensed Staff A put a resident back to bed. Unlicensed Staff C stated that when they came out of the
resident's room, Unlicensed Staff A had her hands full of dirty laundry and Resident 1's call light was on, so
she (Unlicensed Staff C) went to help Resident 1 while Unlicensed Staff A took care of the laundry.
Unlicensed Staff C stated Resident 1 started yelling and cussing at Unlicensed Staff A for not helping him,
she told him she had been busy and apologized. Unlicensed Staff C stated Unlicensed Staff A went into
another resident's room to help him and Resident 1 followed her and continued yelling and cussing at her.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
055208
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055208
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seaview Rehabilitation & Wellness Center, LP
6400 Purdue Drive
Eureka, CA 95503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 2/22/24 at 3:10 p.m., Unlicensed Staff D stated he remembered that on 1/28/24
Unlicensed Staff A called him to Resident 1's room and asked for a mop because there was poop on the
floor. Unlicensed Staff D stated he started mopping and Resident 1 started yelling at Unlicensed Staff A, He
was talking crap to her asking why didn't she do her job, why did she call him (Unlicensed Staff D) to come
do her job? Unlicensed Staff D stated Resident 1 got really aggressive and moved towards Unlicensed
Staff A, acting like he was going to hit her, he was verbally calling her names and stuff. Unlicensed Staff D
stated Unlicensed Staff A asked Resident 1, What are you going to do, [Resident 1 named]? Are you going
to hit me?
During an interview on 2/26/24 at 9:02 a.m., Licensed Nurse E stated she remembered that on 1/28/24 she
heard Resident 1 and Unlicensed Staff A arguing, and then two nurses came to her office to inform her
Resident 1 was in the hall and Unlicensed Staff A was in Resident 1's room and they were yelling at each
other. Licensed Nurse E stated Resident 1 had this behavior of yelling and cussing at staff. Licensed Nurse
E stated she heard Unlicensed Staff A tell another aide that Resident 1's behavior was like a toddler within
ear shot of Resident 1. Licensed Nurse E stated she heard Unlicensed Staff A swearing and yelling at
Resident 1. Licensed Nurse E stated she heard Unlicensed Staff A say to Resident 1 that she needed to
take care of your roommate in your fucking room. Licensed Nurse E stated she did not intervene during
these interactions between Resident 1 and Unlicensed Staff A.
During an interview on 3/13/24 at 2:12 p.m., Licensed Nurse E stated that when Resident 1 and Unlicensed
Staff A were arguing, nobody did anything. Licensed Nurse E stated that Resident 1 was yelling at
Unlicensed Staff A for approximately 15 to 20 minutes before eventually Licensed Nurse F told Unlicensed
Staff A she needed to walk away. Licensed Nurse E stated Resident 1 was pretty good about being
redirected, but if you engage, he gets worse. Licensed Nurse E stated she took Resident 1 down to her
office to file a grievance just to remove him from the situation, and that finally stopped it. When asked how
the staff should have responded to Resident 1's behavior, Licensed Nurse E stated the charge nurse
should have told them to stop and separated them.
During an interview on 3/13/24 at 2:51 p.m., Unlicensed Staff A stated she remembered that on 1/28/24
Resident 1 was upset, verbally abusing me, displeased that he didn't get help going number two.
Unlicensed Staff A stated that she looked at her nurse while this was happening, but she didn't do anything.
Unlicensed Staff A stated Unlicensed Staff C helped her get a resident back to bed, then she helped
Resident 1's roommate with his shower, and, [Resident 1] followed me, verbally abusing me. She stated
Unlicensed Staff D came to clean up poop in Resident 1's room, and Resident 1 called her lazy for having
Unlicensed Staff D do her job. Unlicensed Staff A stated she explained to Resident 1 that she cleaned it up,
Unlicensed Staff D was just going over the area with a bleach mop, and then [Resident 1] shook his fist at
me and threatened to punch me. Unlicensed Staff A verified Unlicensed Staff D was in the room at that
time. Unlicensed Staff A stated she looked at the nurses sitting at the nurses' station (across from Resident
1's room) and they were all looking away. When asked if there was any management in the facility at the
time of the incident, Unlicensed Staff A stated Licensed Nurse E was the management that day. Unlicensed
Staff A stated she did not ask Licensed Nurse E to help with Resident 1 as she had not helped in the past.
Unlicensed Staff A stated Licensed Nurse E sat at the nurses' station and watched the whole thing.
Unlicensed Staff A stated that when Resident 1 wanted to file a grievance, Licensed Nurse E jumped in and
offered to take Resident 1 to file the grievance. When queried, Unlicensed Staff A denied she had gotten
training on how to manage Resident 1's behavior. Unlicensed Staff A stated she really believed he would
have hit her, and I'm really scared of him, and I don't know what to do. Unlicensed Staff A stated she had
cared for Resident 1 for one year without training on how to manage his aggression. When queried,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055208
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055208
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seaview Rehabilitation & Wellness Center, LP
6400 Purdue Drive
Eureka, CA 95503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Unlicensed Staff A stated for 10 to 15 minutes Resident 1 yelled at her (on 1/28/24) and followed her from
the linen closet to his room and down to the other end of the hall to another resident's room. Unlicensed
Staff A stated that at one point she heard Unlicensed Staff C ask the nurses, Aren't you going to do
anything? (about his aggression towards Unlicensed Staff A) and they said, No.
During an interview on 3/14/24 at 3:53 p.m., Director of Nursing (DON) stated that unfortunately the staff
were afraid Resident 1 would target them if they intervened when he got aggressive. DON stated her
expectation was that staff would de-escalate him when he was aggressive towards staff. DON verified that
Resident 1's care plan indicated management would intervene and stated that normally if she was there,
she would go talk to him. DON verified Licensed Nurse E was the management staff in the facility on
1/28/24 and stated Licensed Nurse E did take Resident 1 to her office to file the grievance. DON verified his
behavior put him at risk for abuse. When asked what the facility had done to address that risk, DON stated
staff got abuse trainings, in-services, and videos. Documentation of staff trainings regarding Resident 1's
behavior of verbal aggression was requested. DON stated she would look.
Review of electronic correspondence from DON dated 3/26/24 indicated she was unable to find
documentation of staff trainings specific to managing Resident 1's behavior prior to the 1/28/24 incident.
Review of Resident 1's face sheet revealed an admission date of 5/7/2020, he was his own responsible
party, and he had medical diagnoses including left-sided weakness and paralysis following a stroke (a
blood clot or bleed in the brain), heart failure, chronic kidney disease, depression, and a blood clot in the
lung, among others. Review of Resident 1's care plan indicated a focus area, initiated 7/13/23, The resident
is verbally aggressive towards staff [related to] Ineffective Coping Skills, Mental/Emotional Illness, Poor
impulse control. Interventions for this focus area, dated 7/13/23, included, The resident's triggers for verbal
aggression are unpredictable. The resident's behaviors is [sic] de-escalated by speaking to management 1
to 1 and When the resident becomes agitated: Intervene before agitation escalates; guide away from
source of distress; Engage calmly in conversation; If response is aggressive, staff to walk calmly away, and
approach later, among others.
Further review of Resident 1's care plan indicated a focus area initiated on 7/13/23, The resident has
potential to be physically aggressive towards staff [related to] Anger, Depression, Poor impulse control.
Interventions, dated 7/13/23, included, The resident's triggers for physical aggression are unpredictable.
The resident's behaviors is [sic] de-escalated by speaking to management, food and When the resident
becomes agitated: Intervene before agitation escalates; guide away from source of distress; Engage calmly
in conversation; If response is aggressive, staff to walk calmly away, and approach later, among others.
Review of facility policy and procedure Abuse – Prevention, Screening, & Training Program, last
revised 7/2018, indicated, The facility does not condone any form of resident abuse . and develops Facility
policies, procedures, training programs, and screening and prevention systems to promote an environment
free from abuse . and mistreatment. Subsection titled Prevention indicated, The Facility assists or may
rotate staff working with challenging or aggressive residents and allows staff to express frustration with their
job or in working with behaviorally challenging residents. The Facility identifies, corrects, and intervenes in
situations in which abuse . and/or mistreatment is more likely to occur. The Facility conducts resident .
ongoing assessments (screening) and care planning for appropriate interventions and monitoring of
residents with needs and behaviors that might lead to conflict .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055208
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055208
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seaview Rehabilitation & Wellness Center, LP
6400 Purdue Drive
Eureka, CA 95503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on observation, interview, and record review, the facility failed to report potential abuse timely when
a nurse witnessed a certified nursing assistant yell and cuss at a resident, Resident 1, and facility staff did
not report the incident, or Resident 1's grievance about the incident, to the Department for three days. This
failure resulted in a delayed suspension of a potentially abusive staff member and a delayed investigation
into an allegation of abuse of a vulnerable resident.
Findings:
On 1/31/24, the Department received a report from the facility that indicated, During a meeting on 1/31/24
@ 3:30 pm the ombudsman had reported that they had received a report of potential abuse between this
resident and a staff member. Immediately initiated an investigation and staff member suspended
immediately.
During an observation and concurrent interview on 2/7/24 at 11:15 a.m., Resident 1 was sitting in his bed in
his room. Resident 1 stated that on 1/28/24 he waited an hour for his aide to help him with toileting, and
another aide finally came and got him to the bathroom. Resident 1 stated that later when he saw his aide,
Unlicensed Staff A, he told her the other aides can't do all your work for you, you need to pick it up.
Resident 1 stated, She (Unlicensed Staff A) got all mad. I told her to quit being so lazy, she said ' you're the
one who's lazy, that's why you're in that wheelchair.' When asked how that made him feel, Resident 1
stated, It made me mad. I'm like a ticking time bomb.
During an interview on 2/26/24 at 9:02 a.m., Licensed Nurse E stated she remembered that on 1/28/24 she
heard Resident 1 and Unlicensed Staff A arguing, and she sent a text to the Director of Nursing to inform
her of the argument. Licensed Nurse E stated two nurses also came to her office to inform her Resident 1
was in the hall and Unlicensed Staff A was in Resident 1's room and they were yelling at each other.
Licensed Nurse E stated that she heard Unlicensed Staff A tell another aide that Resident 1's behavior was
like a toddler within ear shot of Resident 1. Licensed Nurse E stated she heard Unlicensed Staff A swearing
and yelling at Resident 1. Licensed Nurse E stated she heard Unlicensed Staff A say to Resident 1 that she
needed to take care of your roommate in your fucking room. Licensed Nurse E stated she did not intervene
during these interactions between Resident 1 and Unlicensed Staff A.
During an interview on 3/13/24 at 2:12 p.m., Licensed Nurse E stated that when Resident 1 and Unlicensed
Staff A were arguing on 1/28/24, nobody did anything. Licensed Nurse E stated usually no one intervened
when Unlicensed Staff A started yelling because it did not help (she would continue to yell). When asked if
staff yelling and cussing at a resident was potential verbal abuse, Licensed Nurse E stated, Yes. When
queried, Licensed Nurse E stated she should have reported it to the Director of Nursing and filled out an
SOC 341 (official document used to report alleged elder abuse, which is sent to the Department and the
ombudsman's office). Licensed Nurse E stated she took Resident 1 down to her office to file a grievance to
remove him from the situation, and that finally stopped the argument.
During an interview on 3/14/24 at 4:35 p.m., Administrator verified he was the abuse coordinator. When
queried about his expectation for reporting abuse, Administrator stated that in the case of the incident
involving Unlicensed Staff A and Resident 1, they did not have the information about what happened (the
alleged abuse) until the ombudsman told them about it, but if they do have the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055208
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055208
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seaview Rehabilitation & Wellness Center, LP
6400 Purdue Drive
Eureka, CA 95503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
information, it should be reported that day. Administrator verified that if a staff witnessed another staff
yelling and cussing at a resident, that should have been reported.
Review of facility document Resident Grievance/Complaint Investigation Report, dated 1/28/24, indicated
Resident 1's name at the top and Licensed Nurse A's name as the staff member completing the form.
Section titled Subject of Grievance/Complaint indicated, . when up in chair he came out and told
[Unlicensed Staff A] she wasn't doing her job. This turned into an argument. He told her she was lazy. She
told him he was lazy too and that's why he's stuck in a [wheelchair].
Review of facility policy and procedure Abuse - Reporting & Investigations, last revised 3/2018, indicated,
The Facility will report all allegations of abuse . as required by law and regulations to the appropriate
agencies. The Facility promptly reports and throroughly investigates all allegations of resident abuse,
mistreatment . If the suspected perpetrator is an employee, remove the employee immediately from the
care of the resident(s) and immediately suspend the employee pending the outcome of the investigation in
accordance with facilities [sic] policies. Subsection titled, Notification of Outside Agencies of Allegation of
Abuse with No Serious Bodily Injury indicated, A. The Administrator or designated representative will notify
within two (2) hours notify [sic], by telephone, CDPH, the Ombudsman and Law Enforcement. B. The
Administrator or designated representative will send a written SOC341 report to the Ombudsman and Law
Enforcement and CDPH Licensing and Certification within two (2) hours.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055208
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055208
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seaview Rehabilitation & Wellness Center, LP
6400 Purdue Drive
Eureka, CA 95503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident must receive and the facility must provide necessary behavioral health care and
services.
Based on observation, interview, and record review the facility failed to provide behavioral management
care according to the care plan of one of two sampled residents (Resident 1) when staff argued with
Resident 1, who had a known behavior of verbal and physical aggression towards staff, and staff did not
remove or redirect Resident 1 from the source of agitation. This failure resulted in Resident 1's behavior
escalating and to continue his aggression for 10 to 20 minutes.
Findings:
During an observation and concurrent interview on 2/7/24 at 11:15 a.m., Resident 1 was sitting in his bed in
his room directly across from the nurses' station. Resident 1 stated that on 1/28/24 he was in bed and
called for assistance to the bathroom. He stated he waited an hour for his aide, and another aide finally
came and got him to the bathroom. Resident 1 stated that later that day he saw his aide, Unlicensed Staff
A, and told her the other aides can't do all your work for you, you need to pick it up. Resident 1 stated, She
(Unlicensed Staff A) got all mad. I told her to quit being so lazy, she said ' you're the one who's lazy, that's
why you're in that wheelchair.' When asked how that made him feel, Resident 1 stated, It made me mad. I'm
like a ticking time bomb.
During an interview on 2/22/24 at 9:21 a.m., Licensed Nurse B stated she remembered the incident with
Resident 1 and Unlicensed Staff A on 1/28/24. Licensed Nurse B stated she was at the nurses' station,
Resident 1 was in the hallway in his wheelchair, and Unlicensed Staff A was in a room helping a resident.
Licensed Nurse B stated Resident 1 started yelling at Unlicensed Staff A, and Unlicensed Staff A
responded, If you would just let me finish helping your roommate, I could help you. Licensed Nurse B stated
Resident 1 told Unlicensed Staff A, You need to get the fuck out of my room. Licensed Nurse B stated
Resident 1 did that a lot, he gets in a mood and goes off on whoever. Licensed Nurse B stated Unlicensed
Staff A could have stopped it (Resident 1's behavior) by not responding, but since she said that, it
escalated it. It was an ugly scene.
During an interview on 2/22/24 at 2:21 p.m., Unlicensed Staff C stated that on 1/28/24 she helped
Unlicensed Staff A put a resident back to bed. Unlicensed Staff C stated that when they came out of the
resident's room, Unlicensed Staff A had her hands full of dirty laundry and Resident 1's call light was on, so
she (Unlicensed Staff C) went to help Resident 1 while Unlicensed Staff A took care of the laundry.
Unlicensed Staff C stated Resident 1 started yelling and cussing at Unlicensed Staff A for not helping him,
she told him she had been busy and apologized. Unlicensed Staff C stated Unlicensed Staff A went into
another resident's room to help him and Resident 1 followed her and continued yelling and cussing at her.
During an interview on 2/22/24 at 3:10 p.m., Unlicensed Staff D stated he remembered that on 1/28/24
Unlicensed Staff A called him to Resident 1's room and asked for a mop because there was poop on the
floor. Unlicensed Staff D stated he started mopping and Resident 1 started yelling at Unlicensed Staff A, He
was talking crap to her asking why didn't she do her job, why did she call him (Unlicensed Staff D) to come
do her job? Unlicensed Staff D stated Resident 1 got really aggressive and moved towards Unlicensed
Staff A, acting like he was going to hit her, he was verbally calling her names and stuff. Unlicensed Staff D
stated Unlicensed Staff A asked Resident 1, What are you going to do, [Resident 1 named]? Are you going
to hit me?
During an interview on 2/26/24 at 9:02 a.m., Licensed Nurse E stated she remembered that on 1/28/24
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055208
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055208
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seaview Rehabilitation & Wellness Center, LP
6400 Purdue Drive
Eureka, CA 95503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
she heard Resident 1 and Unlicensed Staff A arguing, and then two nurses came to her office to inform her
Resident 1 was in the hall and Unlicensed Staff A was in Resident 1's room and they were yelling at each
other. Licensed Nurse E stated Resident 1 had this behavior of yelling and cussing at staff. Licensed Nurse
E stated she heard Unlicensed Staff A tell another aide that Resident 1's behavior was like a toddler within
ear shot of Resident 1. Licensed Nurse E stated she heard Unlicensed Staff A swearing and yelling at
Resident 1. Licensed Nurse E stated she heard Unlicensed Staff A say to Resident 1 that she needed to
take care of your roommate in your fucking room. Licensed Nurse E stated she did not intervene during
these interactions between Resident 1 and Unlicensed Staff A.
During an interview on 3/13/24 at 2:12 p.m., Licensed Nurse E stated that when Resident 1 and Unlicensed
Staff A were arguing on 1/28/24, nobody did anything. Licensed Nurse E stated that Resident 1 was yelling
at Unlicensed Staff A for approximately 15 to 20 minutes before eventually Licensed Nurse F told
Unlicensed Staff A she needed to walk away. Licensed Nurse E stated Resident 1 was pretty good about
being redirected, but if you engage, he gets worse. Licensed Nurse E verified she was the management in
the facility on 1/28/24. Licensed Nurse E stated she took Resident 1 down to file a grievance just to remove
him from the situation and that finally stopped it. When asked how the staff should have responded to
Resident 1's behavior, Licensed Nurse E stated the charge nurse should have told them to stop and
separated them.
During an interview on 3/13/24 at 2:51 p.m., Unlicensed Staff A stated she remembered that on 1/28/24
Resident 1 was upset, verbally abusing me, displeased that he didn't get help going number two.
Unlicensed Staff A stated that she looked at her nurse while this was happening, but she didn't do anything.
Unlicensed Staff A stated Unlicensed Staff C helped her get a resident back to bed, then she helped
Resident 1's roommate with his shower, and, [Resident 1] followed me, verbally abusing me. She stated
Unlicensed Staff D came to clean up poop in Resident 1's room, and Resident 1 called her lazy for having
Unlicensed Staff D do her job. Unlicensed Staff A stated she explained to Resident 1 that she cleaned it up,
Unlicensed Staff D was just going over the area with a bleach mop, and then [Resident 1] shook his fist at
me and threatened to punch me. Unlicensed Staff A verified Unlicensed Staff D was in the room at that
time. Unlicensed Staff A stated she looked at the nurses sitting at the nurses' station (across from Resident
1's room) and they were all looking away. When asked if there was any management in the facility at the
time of the incident, Unlicensed Staff A stated Licensed Nurse E was the management that day. Unlicensed
Staff A stated she did not ask Licensed Nurse E to help with Resident 1 as she had not helped in the past.
Unlicensed Staff A stated Licensed Nurse E sat at the nurses' station and watched the whole thing.
Unlicensed Staff A stated that when Resident 1 wanted to file a grievance, Licensed Nurse E jumped in and
offered to take Resident 1 to file the grievance. When queried, Unlicensed Staff A denied she had gotten
training on how to manage Resident 1's behavior. Unlicensed Staff A stated she really believed he would
have hit her, and I'm really scared of him, and I don't know whatto do. Unlicensed Staff A stated she had
cared for him for one year without training on how to manage his aggression. When queried, Unlicensed
Staff A stated for 10 to 15 minutes Resident 1 yelled at her (on 1/28/24) and followed her from the linen
closet to his room and down to the other end of the hall to another resident's room. Unlicensed Staff A
stated that at one point she heard Unlicensed Staff C ask the nurses, Aren't you going to do anything?
(about his aggression towards Unlicensed Staff A) and they said, No.
During an interview on 3/14/24 at 3:53 p.m., Director of Nursing (DON) stated that unfortunately the staff
were afraid Resident 1 would target them if they intervened when he got aggressive. DON stated her
expectation was that staff would de-escalate him when he was aggressive towards staff. DON verified that
Resident 1's care plan indicated management would intervene and stated that
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055208
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055208
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Seaview Rehabilitation & Wellness Center, LP
6400 Purdue Drive
Eureka, CA 95503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
normally if she was there, she would go talk to him. DON verified Licensed Nurse E was the management
staff in the facility on 1/28/24 and stated Licensed Nurse E did take Resident 1 to her office to file the
grievance.
Review of Resident 1's face sheet revealed an admission date of 5/7/2020 with medical diagnoses
including left-sided weakness and paralysis following a stroke (a blood clot or bleed in the brain), heart
failure, chronic kidney disease, depression, and a blood clot in the lung, among others. Review of Resident
1's care plan indicated a focus area, initiated 7/13/23, The resident is verbally aggressive towards staff
[related to] Ineffective Coping Skills, Mental/Emotional Illness, Poor impulse control. Interventions for this
focus area, dated 7/13/23, included, The resident's triggers for verbal aggression are unpredictable. The
resident's behaviors is [sic] de-escalated by speaking to management 1 to 1 and When the resident
becomes agitated: Intervene before agitation escalates; guide away from source of distress; Engage calmly
in conversation; If response is aggressive, staff to walk calmly away, and approach later among others.
Further review of Resident 1's care plan indicated a focus area initiated on 7/13/23, The resident has
potential to be physically aggressive towards staff [related to] Anger, Depression, Poor impulse control.
Interventions, also initiated on 7/13/23, included, The resident's triggers for physical aggression are
unpredictable. The resident's behaviors is [sic] de-escalated by speaking to management, food and When
the resident becomes agitated: Intervene before agitation escalates; guide away from source of distress;
Engage calmly in conversation; If response is aggressive, staff to walk calmly away, and approach later
among others.
Review of facility policy and procedure Behavior Management, last revised 1/2020, indicated, Purpose: To
ensure the facility provides the necessary behavioral healthcare and services to residents in accordance
with their comprehensive assessment and person-centered plan of care. Policy: The facility will ensure that
when a resident displays a mental disorder, psychosocial adjustment difficulties (e.g. crying, yelling, hitting,
etc.) . they will receive appropriate treatment to address the problem or attain the highest practicable
mental and psychosocial wellbeing. Procedure: . C. In an effort to manage the behavioral problem(s) the
IDT (interdisciplinary team) will: . iii. Use effective verbal and non-verbal communication techniques . vi.
Avoid arguing or debating with the resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055208
If continuation sheet
Page 8 of 8