F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and
services were provided to one of two sampled residents (Resident 1).
Residents Affected - Few
* Resident 1 ' s BPs were below the set parameters with five doses of BP medications being held and the
oxygen saturation levels were low on 6/19 and 6/20/23. The nursing staff failed to notify the physician and
completed the change in condition assessment related to low BPs and oxygen saturation levels for
Resident 1. This had the potential for a delay in providing the necessary care and services and
deterioration of the resident ' s conditions.
Findings:
Review of the facility ' s P&P titled Policy/Procedure – Nursing Administration, under the section
titled Care and Treatment, under the subject: Change of Condition Repotting showed it is the policy of this
facility that all changes in resident condition will be communicated to the physician.
Purpose: To clearly define guidelines for timely notification of a change in resident condition.
- Any change in a resident ' s condition manifested by a marked change in physical or mental behavior will
be communicated to the physician.
- Document resident change of condition and response in eInteract Change of Condition UDA and in
nursing progress notes, and update resident care plan, as indicated.
Review of the NIH (National Library of Medicine) showed the document titled Oxygen Saturation Last
Update: November 23, 2022, showing the following:
- The generally accepted standard is that a normal resting oxygen saturation of less than 95% is
considered abnormal. Therefore, it remains vital to observe the patients for the clinical markers of
hypoxemia (low oxygen saturation level).
Review of Resident 1 ' s closed medical record wasinitiated on 6/27/23. Resident 1 was admitted to the
facility on [DATE], and discharged to an acute care hospital on 6/20/23.
Review of Resident 1 ' s H&P Examination dated 6/2/23, showed the physician determined Resident 1 had
the capacity to understand and make decisions. The document further showed Resident 1 was admitted
with a diagnosis of high BP.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
055237
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Review of Resident 1 ' s Order Summary for June 2023 showed Resident 1 had the physician ' s orders for
the following medications:
- losartan potassium (antihypertensive) 100 mg one tablet by mouth one time a day for HTN (high BP) and
hold if SBP <110 mmHg or HR <60 beats per minute.
Residents Affected - Few
- metoprolol tartrate (antihypertensive) 100 mg one tablet by mouth two times a day for HTN and hold if
SBP <110 mmHg or HR <60 beats per minute.
On 6/28/23 at 0951 hours, a concurrent interview and closed medical record review for Resident 1
wasconducted with LVN 1. LVN 1 stated Resident 1 was wheelchair bound and had decreased alertness
from admission. LVN 1 further stated at the time of transfer to the acute care hospital, Resident 1 was only
alert to her name. When asked to describe the process when the resident experienced a change in
condition, LVN 1 stated they would inform the physician, facility supervisor, and resident ' s family; and the
CNA should make the nursing staff aware of any changes.
Review of Resident 1 ' s Weights and Vitals summary from 6/15/23 – 6/20/23, showed from
6/15-6/18/23, Resident 1 ' s BPs ranged from 125-146/60-80 mmHg. Then, on 6/19 and 6/20/23, the
medical record showed the following:
- On 6/19/23 at 0737 hours, the BP was 100/57 mmHg and oxygen saturation level was 90% on room air.
- On 6/19/23 at 1600 hours, the BP was 105/62 mmHg and oxygen saturation level was 90% on room air.
- On 6/19/23 at 1626 hours, the BP was 105/62 mmHg.
- On 6/20/23 at 0243 hours, the BP was 106/75 mmHg.
- On 6/20/23 at 0900 hours, the BP was 103/70 mmHg.
- On 6/20/23 at 1730 hours, the BP was108/66 mmHg.
LVN 1 verified the above BPs and oxygen saturation levels for Resident 1.
Review of the June 2023 MAR showed the following:
-losartan 100 mg once a day was not administered on 6/19 and 6/20/23 at 9 AM due to BP below set
parameter.
- metoprolol 100 mg twice a day was not administered on 6/19/23, for the AM and PM doses, for the
6/20/23 AM dose due to BP below set parameter, and for the 6/20/23 PM dose due to refusal.
LVN 1 further verified the five consecutive doses of Resident 1 ' s BP medications were held due to the
resident ' s BPs being too low.
When asked if the above BPs where a change for Resident 1 ' s usual BPs, LVN 1 stated yes. When asked
if the above oxygen saturation levels were normal for Resident 1, LVN 1 stated no. When asked if a change
in condition was completed for the low BPs on 6/19/23 or 6/20/23, LVN 1 verified they had not been
completed. When asked if a change in condition had been completed for the low oxygen
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055237
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/28/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
saturation level on 6/19/23, LVN 1 verified it had not been completed. When asked if a change in condition
should have been completed as per the facility ' spolicy, LVN 1 stated yes.
On 6/28/23 at 1140 hours, a concurrent interview and closed medical record review for Resident 1 was
conducted with RN 1. RN 1 verified the above BP and oxygen saturation levels. RN 1 verified the facility
failed to complete a Change of Condition form for the low BPs and oxygen saturation levels on 6/19 and
6/20/23. RN 1 further agreed these were a concern for Resident 1. RN 1 verified the physician should have
been made aware but was not.
On 7/3/23 at 0917 hours, a concurrent interview and closed medical record review of Resident 1 was
conducted with the DON. When asked if the facility had a P&P which guided the staff on the normal range
of vital signs and what to do when the resident ' s vital signs were out of range, the DON state no. When
asked without that P&P, how the staff would know what the facility expected of staff, the DON stated the
nurses were expected to do an assessment, recognize a change, complete a change of condition
assessment, and notify the physician whenever something was outside of normal for the resident. When
asked how thestaff would know when the vital signs were not normal, the DON stated a message came up
and notified the staff in the electronic medical records system. When asked what happened when there was
a change in condition for the resident, but the system did not flag it as abnormal, the DON state it was up to
the nurses to identify if there was a change for the resident. When asked how long the staff could hold a
medication without notifying a physician, the DON stated the staff did not need to notify a physician unless
there was a trend for 3-5 days, which caused the medications to be held. When asked to clarify if it was 3-5
doses or 3-5 days, the DON clarified 3-5 day with multiple dosses of a medication being held in each day.
When asked how the staff would know that3-5 days was the expectation of the facility, the DON stated she
had no answer to the question. The DON further elaborated the staff should contact the physician in the
event a resident refused the medications. When asked if an oxygen saturation level of 90% was normal for
Resident 1, the DON stated she did not know. The DON verified a change of condition should have been
completed for Resident 1 ' s low BPs and oxygen saturation levels on 6/19 and 6/20/23, but was not. The
DON verified the physician should have been made aware of Residents 1 ' s vital signs on 6/19 and
6/20/23, but was not.
Further review of the medical record showed the nurses ' progress note dated 6/20/23 at 1457 hours,
showing the resident ' s family member visited and requested for the resident to be transferred to the acute
care hospital due to poor intake and confusion. There was no documented evidence the physician was
informed of the low BPs, holding of five doses of the BP medications, and low oxygen saturation levels on
6/19 and 6/20/23.
Review of the Resident 1 ' s acute care hospital medical record showed Resident 1 arrived to the acute
care hospital on 6/20/23 at 1817 hours. Resident 1 ' s vital signs were assessed as follows: temperature 97.
5 degrees F (Fahrenheit), pulse 165 beats per minute, respirations 20 breaths per minute, and B/P 87/72
mmHg (low BP).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055237
If continuation sheet
Page 3 of 3