F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to determine if it was
safe for a resident to self-administer the medication for one of 17 final sampled residents (Resident 26).
Resident 26 was observed with a medication at the bedside. Resident 26 had no physician's order,
assessment, or a care plan in place for self-administration of medications. This failure had the potential for
Resident 26 to administer the medication inaccurately.Findings: Review of the facility's P&P titled
Self-Administration of Medication revised 12/2019 showed it is the policy of this facility to respect the
wishes of alert, competent residents to self-administer prescribed medication choosing to and capable of
self-administration. To determine the ability of alert residents to participate in self-administration of
medications. To maintain the safety and accuracy of medication administration.- If a resident desires to
participate in self-administration, the interdisciplinary team will assess and periodically re-evaluate the
resident based on change in the resident's status. - If the resident is a candidate for self-administration of
medications, this will be indicated in the chart. - Resident will be instructed regarding proper administration
of medication by the nurse. - Storage and location of drug administration (e.g., resident's room, nurses'
station, or activities room) will comply with state and federal requirements for medication storage Medical
record review for Resident 26 was initiated on 7/15/25. Resident 26 was admitted to the facility on [DATE],
and readmitted to the facility on [DATE]. Review of Resident 26's MDS Quarterly assessment dated [DATE],
showed a BIMS score of 12, indicating the resident had moderately impaired cognition. On 7/15/25 at 0922
hours, during the initial tour of the facility, an observation, interview, and concurrent medical record review
for Resident 26 was conducted with LVN 2. Resident 26 was observed sitting in a wheelchair, and a
Flonase nasal spray medication (nasal spray primarily used to relieve symptoms associated with allergies
and other conditions affecting the nasal passages) was observed on the resident's overbed table. Resident
26 stated the Flonase nasal spray medication was his medication and he used it to spray his nose. LVN 2
stated Resident 26 should not have the medications at the bedside because other residents could get the
medication and use it. LVN 2 verified there was no physician's order for the Flonase medication, no order to
self-administer, no self-administration assessment, and no care plan for the use of Flonase nasal spray
medication. On 7/17/25 at 1203 hours, an interview and concurrent medical record review for Resident 26
was conducted with DON. The DON verified the above findings.
Residents Affected - Some
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 14
Event ID:
055237
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0640
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure the MDS
discharge assessment was completed for one nonsampled resident (Resident 86) when the resident was
discharged on 3/28/25. This failure posed the risk of not being able to monitor the resident's progress over
time. Findings: Review of the facility's P&P titled Resident Assessment Instrument revised 10/2024 showed
the MDS nurse will schedule each resident for an MDS assessment following the requirements for the
OBRA assessments, tracking records, discharge assessments, Medicare-required scheduled, and
unscheduled assessments. Review of the facility's P&P titled Resident Assessment and Associated
Processes revised 4/2025 showed the facility will electronically transmit encoded, accurate, and complete
MDS data to the CMS system. Transmission of MDS data will include the following documents: resident's
transfer, entry, reentry, discharge, & death. Closed medical record review for Resident 86 was initiated on
7/17/25. Resident 86 was admitted to the facility on [DATE], and discharged home on 3/28/25. Review of
Resident 86's Order Summary Report showed a physician's order dated 3/26/25, to discharge Resident 86
home on 3/28/25, with the remaining medications including the controlled substances if applicable with
home health PT and RN and front wheel walker. Review of Resident 86's MDS assessment failed to show
the discharge assessment was completed when the resident was discharged on 3/28/25. On 7/17/25 at
1529 hours, an interview and concurrent medical record review for Resident 86 was conducted with the
MDS Coordinator. The MDS Coordinator stated the when the resident was discharged from the facility, a
discharge assessment should be done by the MDS nurse and should be submitted to the CMS within 14
days. The MDS coordinator stated the system the facility was using would automatically populate the due
dates of the resident's assessment needed to be done and that was how they monitored when to complete
the resident's assessment when asked how the facility monitored who were the residents due for
assessment completion in the MDS. The MDS Coordinator verified the MDS discharge assessment was not
completed for Resident 86 when the resident was discharged on 3/28/25. The MDS Coordinator stated if
the MDS discharge assessment was not completed and submitted to the CMS, it would show the resident
was still in the facility, nothing was happening with the resident, and it would show the assessments were
missed. On 7/23/25 at 0805 hours, an interview was conducted with the DON. The DON acknowledged the
above findings.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055237
If continuation sheet
Page 2 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 17
final sampled residents (Resident 1) maintained the highest practicable well-being. * Resident 1 was
transferred inappropriately, via use of Resident 1's armpits and back of Resident 1's pants. * Resident 1's
change of condition to her foot was not documented. These failures had the potential to cause injury and
not provide appropriate care to the resident. Findings: Medical record review for Resident 1 was initiated on
7/15/25. Resident 1 was readmitted to the facility on [DATE]. a. On 7/18/25 at 1430 hours, an observation of
Resident 1 and concurrent interview was conducted with CNAs 7 and 8. Resident 1 was observed sitting in
her wheelchair which was positioned to the left side of her bed. CNA 8 placed her arm underneath
Resident 1's left armpit. CNA 7 placed their arm underneath Resident 1's right armpit, and used their other
hand to hold the back of Resident 1's pants. Both CNAs lifted and transferred Resident 1 from her
wheelchair to the edge of the bed. CNA 8 stated the therapy trained the CNAs 7 and 8 to transfer Resident
1 in that way. On 7/18/25 at 1507 hours, an observation and concurrent interview was conducted with the
Director of Rehab. When asked about transferring Resident 1, the Director of Rehab verbalized a gait belt
was to be used for Resident 1's transfers. The Director of Rehab stated there were hooks inside the
residents' rooms to place the gait belts. The Director of Rehab was informed the staff were observed
transferring Resident 1 without a gait belt. Furthermore, the Director of Rehab verified there was no gait
belt inside Resident 1's room. b. Review of the facility's P&P titled Change of Condition Reporting, dated
5/2019 showed a change in condition for the residents was to be documented. On 7/18/2025 at 0807 hours,
an interview was conducted with LVN 5. When asked about doing a body check on Resident 1, LVN 5
stated he completed Resident 1's wound treatment after the resident's morning shower. On 7/18/25 at 1530
hours, a head to toe assessment was conducted with LVN 5 and Resident 1's responsible party. Resident
1's right foot was observed with a superficial break in skin and redness. When asked about redness and
superficial break in the skin to the outer side of Resident 1's right big toe, LVN 5 stated he had not seen nor
been informed about this change to Resident 1's skin. Resident 1's responsible party verified this was a
change to Resident 1's foot. On 7/18/25 at 1630 hours, an interview was conducted with CNA 10. CNA 10
verified she completed Resident 1's morning shower. When asked about documenting the break in skin and
wound to Resident 1's right toe, CNA 10 verified she observed the change to Resident 1's right toe but did
not document it. Further review of Resident 1's medical record failed to show documented evidence of
Resident 1's change in skin condition, redness and superficial break in skin to Resident 1's right toe.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055237
If continuation sheet
Page 3 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure two of
three final sampled resident (Residents 1 and 7) reviewed for catheter care received the appropriate care
and services for an indwelling urinary catheter. * The facility failed to continuously monitor Resident 7 after
the resident had a change in condition when the resident's suprapubic catheter was not draining.* The
facility failed to ensure Resident 1's indwelling urinary catheter did not touch the floor.These failures had
the potential for the residents to develop complications associated with the use of the indwelling urinary
catheter.Findings:
1. Review of the facility's P&P titled Change of Condition Reporting dated 5/2019 showed the licensed
nurse should document resident’s change of condition and response in eInteract Change of
Condition UDA and in nursing progress notes, and update resident care plan, as indicated. The licensed
nurse responsible for the resident will continue assessment and documentation for at least 72 hours or until
the condition is stable.
On 7/16/25 at 1004 hours, an observation of Resident 7 and a concurrent interview was conducted with
CNA 11. Resident 7 was sitting in the wheelchair inside the room. Resident 7 was non-verbal but
acknowledged when his name was called by looking at the SA. Resident 7 was observed with an indwelling
urinary catheter. CNA 11 stated Resident 7 had a suprapubic urinary catheter. CNA 11 stated the urine was
draining fine in the suprapubic urinary catheter. CNA 11 further stated she would report to the charge nurse
if there was no urine output, if the urine looked dirty with sediments, and if there was presence of foul odor.
Medical record review for Resident 7 was initiated on 7/16/25. Resident 7 was admitted to the facility on
[DATE].
Review of Resident 7's MDS assessment dated [DATE], showed Resident 7 had a short- and long-term
memory problem.
Review of Resident 7’s eInteract Change in Condition V4.2 note dated 7/1/25 at 2024 hours,
showed Resident 7’s suprapubic urinary catheter was not draining. The suprapubic urinary catheter
was flushed, no resistance but the side was bulging. The physician was notified with order to send Resident
7 to the acute care hospital.
Review of Resident 7’s Progress Notes dated 7/2/25 at 0022 hours, showed Resident 7 would be
returning to the facility from the acute care hospital ER with a new suprapubic urinary catheter and
intravenous antibiotics for UTI.
Further review of Resident 7's medical record failed to show documented evidence of continued
monitoring/assessment for Resident 7’s change in condition related to suprapubic urinary catheter
by the licensed nurses.
On 7/22/25 at 1514 hours, an interview and concurrent medical record review for Resident 7 were
conducted with LVN 2. LVN 2 verified Resident 7 had a change in condition on 7/1/25, related to the
resident’s suprapubic urinary catheter not draining. LVN 2 stated when the resident went to the ER
and came back to the facility within 24 hours, it would be considered continuity of care. LVN 2
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055237
If continuation sheet
Page 4 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated for any change in condition, the licensed nurses had to monitor the resident every shift for 72 hours.
LVN 2 further stated it was important to continuously monitor the resident when there was a change in
condition to make sure the resident is doing well, no signs and symptoms of complications or infection, no
pain, and the vital signs are within normal range because if these symptoms were present then the nurses
could report it right away to the physician and necessary treatment could be provided to the resident. LVN 2
verified Resident 7 was not continuously monitored for his change in condition.
On 7/23/25 at 0805 hours, an interview was conducted with the DON. The DON stated the licensed nurses
should continuously monitor the resident when there was a change in condition every shift for 72 hours and
could be extended as needed. The DON stated the continued monitoring was important to determine if
effective interventions were provided to the resident, if the plan of care was effective, or if they needed to
update it, and for the nurses to inform the physician immediately of any complications or abnormalities
related to the change in condition. The DON was informed of and acknowledged the above findings for
Resident 7.
2. On 7/18/25 at 1019 hours, an observation of Resident 1 and concurrent interview was conducted with
LVN 5. Resident 1's indwelling urinary drainage catheter was observed inside a privacy bag to the right side
of Resident 1's bed, touching the floor. LVN 5 verified the finding and stated the indwelling urinary drainage
catheter bag should not be touching the floor.
Medical record review for Resident 1 was initiated on 7/15/25. Resident 1 was readmitted to the facility on
[DATE].
Review of Resident 1's medical record showed Resident 1 was dependent on staff for her ADLs. Resident 1
had an indwelling urinary drainage catheter bag in place for wound management.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055237
If continuation sheet
Page 5 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 17
final sampled residents (Resident 14) and one nonsampled resident (Resident 43) were provided with the
appropriate respiratory care and services. The facility failed to ensure Resident 14 and 43's nebulizer
masks and storage bags were changed every seven days. This failure had the potential to affect the
respiratory health and well-being of the residents in the facility.Findings: Review of the facility's P&P titled
Oxygen, Use of revised 5/2021 showed it is the policy of this facility to promote resident safety in
administering oxygen. The following guidelines will be observed in oxygen administration.- The oxygen
cannula or mask will be changed at least every seven days, as well as the disposable humidifier. Tubing,
masks, humidifier and other disposables used for oxygen administration will be dated in an identifiable
fashion.- Labeled and dated bags should be provided for cannulas and masks to be placed in when not in
use. 1. On 7/15/25 at 0929 hours, during the initial tour of the facility, Resident 43's nebulizer mask was
observed inside a plastic bag. The plastic bag was labeled with Resident 43's name, but did not show the
date when it was changed. Medical record review for Resident 43 was initiated on 7/15/25. Resident 43 was
admitted to the facility on [DATE]. Review of Resident 43's H&P examination dated 6/27/25, showed
Resident 43 had the capacity to understand and make medical decisions. Review of Resident 43's Order
Summary Report dated 7/16/25, showed the following physician's orders: - dated 6/26/25, to administer
budesonide inhalation suspension (medication to treat and prevent breathing difficulties caused by lung
disease) 0.5 mg/2 ml inhale orally via nebulizer two times a day for COPD.- dated 6/26/25, to administer
ipratropium bromide (medication to treat and prevent breathing difficulties caused by lung disease)
inhalation solution 0.02% one vial inhale orally via nebulizer two times a day for COPD.- dated 6/26/25, to
administer levalbuterol (medication to treat and prevent breathing difficulties caused by lung disease)
inhalation nebulization solution 1.25 mg/3 ml to give 3 ml inhale orally via nebulizer every six hours. 2. On
7/15/25 at 0943 hours, during the initial tour of the facility, Resident 14's nebulizer mask was observed
inside a plastic bag. The plastic bag was labeled Resident 14's name, but did not show the date it was
changed. Medical record review for Resident 14 was initiated on 7/15/25. Resident 14 was admitted to the
facility on [DATE]. Review of Resident 14's H&P examination dated 6/23/25, showed Resident 14 had the
capacity to understand and make medical decisions. Review of Resident 14's Order Summary Report
dated 7/17/25, showed the following physician's orders: - dated 6/20/25, to administer acetylcysteine
inhalation solution 10% (medication to relieve chest congestion by loosen thick mucus) to give 2 ml inhale
orally via nebulizer two times a day for COPD.- dated 6/26/25, to administer arformoterol tartrate
(medication to treat airway obstruction) inhalation nebulization solution 15 mcg/2 ml to give 2 ml inhale
orally via nebulizer two times a day for COPD. On 7/15/25 at 0949 hours, an interview for Residents 14 and
43 was conducted with LVN 2. LVN 2 stated the nebulizer mask and tubing should be changed every week
and should be labeled with the resident's name and the date when it was changed. LVN 2 verified the
nebulizer masks/bags were not dated. On 7/22/25 at 1359 hours, an interview was conducted with the
DON. The DON stated the nurses who change the nebulizer mask and tubing should label the masks/bags
with the resident's name and the date when it was changed. The DON verified and acknowledged the
above findings.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055237
If continuation sheet
Page 6 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to provide adequate and
appropriate pain management for one of 17 final sampled residents (Resident 9). * The facility failed to
ensure the pain medication was administered per Resident 9's physician's order. This failure had the
potential for residents not to receive the appropriate treatment for pain.Findings: Review of the facility's P&P
titled Administration of Drugs revised 5/2007 showed it is the policy of this facility that medications shall be
administered as prescribed by the attending physician. Medications must be administered in accordance
with the written orders of the attending physician. 1. Medical record review for Resident 9 was initiated on
7/15/25. Resident 9 was admitted to the facility on [DATE]. Review of Resident 9's H&P examination dated
6/29/25, showed Resident 9 had the capacity to understand and make decisions. Review of Resident 9's
Order Summary Report dated 7/17/25, showed the following physician's orders: - dated 6/26/25, to
administer Tylenol (analgesic medication) 325 mg two tablets by mouth every four hours as needed for mild
pain (pain scale 1-3; using the pain scale of 0 to 10 with 0 = no pain and 10 = worst pain). - dated 7/7/25, to
administer hydrocodone-acetaminophen (narcotic medication) 5-325 mg one tablet by mouth every eight
hours as needed for moderate pain (pain scale 4-6).- dated 7/7/25, to administer
hydrocodone-acetaminophen 10-325 mg one tablet by mouth every eight hours as needed for severe pain
(pain scale 8- 10). Review of Resident 9's MAR for 7/2025 showed: - on 7/9/25 at 0700 hours, Resident 9
received hydrocodone 5-325 mg medication one tablet for a pain level of eight.- on 7/9/25 at 2336 hours,
Resident 9 received Tylenol 325 mg medication two tablets for a pain level of six.- on 7/10/25 at 0900 hours,
Resident 9 received hydrocodone-acetaminophen 5-325 mg medication one tablet for a pain level of eight.on 7/11/25 at 0111 hours, Resident 9 received hydrocodone-acetaminophen 5-325 mg medication one
tablet for a pain level of eight. - on 7/13/25 at 0038 hours, Resident 9 received hydrocodone 5-325 mg
medication one tablet for a pain level of eight.- on 7/13/25 at 2348 hours, Resident 9 received
hydrocodone-5-325 mg medication one tablet for a pain level of eight. On 7/22/25 at 0745 hours, an
interview and concurrent medical record review for Resident 9 was conducted with LVN 4. LVN 4 verified
the above findings. LVN 4 verified Resident 9 did not receive the right medication for the pain and the MD
order was not followed. On 7/22/25 at 1538 hours, an interview and concurrent medical record review for
Resident 9 was conducted with the DON. The DON verified the above findings and stated the pain
medication would be effective if it was given accurately.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055237
If continuation sheet
Page 7 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to provide the
necessary dialysis care to one of three final sampled residents (Resident 93) reviewed for dialysis care. The
facility failed to ensure Resident 93's dialysis access site was accurately assessed. Resident 93 had a
vascular dialysis access on the right upper chest, however, the resident was assessed for shunt, and bruit
and thrill post-dialysis. In addition, Resident 93's care plan to address the dialysis included monitoring for
the fistula. These failures had the potential for Resident 93 not being provided with appropriate dialysis
care, and the possibility of medical complications related to dialysis care. Findings: Medical record review
for Resident 93 was initiated on 7/15/25. Resident 93 was admitted to the facility on [DATE]. Review of
Resident 93's Order Summary Report showed the following physician's orders:dated 7/9/25, for dialysis on
Tuesday, Thursday, and Saturday;dated 7/9/25, to observe and maintain no pressure on the shunt or
dialysis catheter on the right upper chest every shift; anddated 7/9/25, for post-dialysis, to check shunt for
bleeding. Remove pressure dressing after three hours. Review of Resident 93's LN - Initial admission
Record dated 7/9/25, under the Dialysis section, showed Resident 93 received hemodialysis, and had a
vascular catheter on the right upper chest. The record also showed thrill and bruit are not applicable.
Review of Resident 93's plan of care showed a care plan problem initiated on 7/9/25, to address Resident
93's dialysis related to renal failure, and right upper chest dialysis catheter site. The interventions included
the following:- To monitor dialysis access site on the right upper chest for signs and symptoms of infection,
swelling, and bleeding;- To observe and maintain no pressure on shunt or dialysis catheter on the right
upper chest;- To check and change dressing daily at access site, and document;- To check arteriovenous
fistula every day for bruit and thrill;- Do not draw blood or take the blood pressure in arm with graft;- To
check the shunt post-dialysis for bleeding. Remove pressure dressing after three hours. Review of Resident
93's Facility - Dialysis Center Communication Record dated 7/10/25, under Facility Nurses/ Post Dialysis
section showed bruit and thrill are present. Review of Resident 93's Facility - Dialysis Center
Communication Record dated 7/12/25, under Facility Nurses/ Post Dialysis section, showed bruit and thrill
are present. On 7/18/25 at 0815 hours, an observation and concurrent interview was conducted with
Resident 93. When asked about the dialysis access site, Resident 93 stated she only had one dialysis
access site on the right upper chest. On 7/18/25 at 1342 hours, an interview and concurrent medical record
review was conducted with RN 1. RN 1 stated Resident 93's dialysis access site was a vascular catheter on
her right upper chest. RN 1 verified the physician's orders included to check the shunt post-dialysis. RN 1
stated the resident's medical records were reviewed during the stand-up meeting. RN 1 also verified
Resident 93's dialysis communication record showed documentation for the presence of bruit and thrill. RN
1 stated there should be no bruit and thrill present because the resident had a vascular catheter, not a
shunt or fistula. RN 1 further verified the Resident 93's plan of care to address dialysis included
interventions not applicable to the resident such as changing the dressing at access site, not drawing blood
or taking the blood pressure on the arm with graft, checking the fistula daily, checking shunt post-dialysis.
On 7/18/25 at 1455 hours, an interview and concurrent medical record review was conducted with the MDS
Coordinator. The MDS Coordinator stated the MDS staff initiated the care plan, then the licensed nurses
could update the care plan too. The MDS Coordinator stated the licensed nurses get the residents'
information from the admission records, medication lists, and diagnoses then formulate the care plan. The
MDS Coordinator verified Resident 93's plan of care to address the dialysis included interventions not
applicable to
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055237
If continuation sheet
Page 8 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Resident 93. The MDS Coordinator stated the resident's care plan to address dialysis was initiated by the
MDS Assistant, and did not know why the MDS Assistant included the interventions not applicable to
Resident 93. On 7/22/25 at 1554 hours, an interview and concurrent medical record review was conducted
with the DON. The DON verified the above findings. The DON stated Resident 93 had a vascular access
dialysis site so there should be no bruit and thrill. The DON stated the MDS staff initiated the care plan for
all the residents, and the MDS nurse might have clicked the inapplicable interventions from the care plan
library in the electronic health record.
Event ID:
Facility ID:
055237
If continuation sheet
Page 9 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, facility document review, and facility P&P review, the facility failed to
provide the necessary pharmaceutical services as per the facility P&P for one nonsampled resident
(Resident 30).* The facility failed to ensure the administration of the controlled medication for Resident 30
was documented on the MAR. This failure had the potential for the medications to be administered in error
and opportunities for drug diversion or drug misuse.Findings: Review of the facility's P&P titled Pharmacy
Services Controlled Medication revised 12/2019 showed when a controlled medication is administered, the
licensed nurse administering the medication immediately enters all of the following information on the
accountability record: Date and time of administration, amount administered, signature of the nurse
administered the dose, completed after the medication is actually administered. Review of facility's P&P
titled Medication Administration revised 5/2007 showed all the current drug and dosage schedules must be
recorded on the resident's electronic medication administration record (eMAR). Medical record review for
Resident 30 was initiated on 7/16/25. Resident 30 was admitted to the facility on [DATE]. Review of
Resident 30's H&P examination dated 3/31/25, showed Resident 30 had the capacity to understand and
make decisions. Review of Resident 30's Order Summary Report dated 7/16/25, showed a physician's
order dated 4/6/25, to give hydrocodone-acetaminophen (controlled pain medication) 5-325 mg one tablet
by mouth every eight hours as needed for moderate pain (pain level of 4-7) and two tablets for severe pain
(pain level of 8-10, , using the 0-10 pain scale; zero meaning no pain and 10 meaning worst pain). Review
of Resident 30's Narcotic and Hypnotic Record showed one tablet of hydrocodone-acetaminophen 5-325
mg was dispensed and signed out on 7/6/25 at 2028 hours. Review of Resident 30's July 2025 MAR failed
to show the documentation one tablet of hydrocodone-acetaminophen 5-325 mg was administered on
7/6/25 at 2028 hours. On 7/16/25 at 1100 hours, an interview and concurrent medical record review for
Resident 30 was conducted with the DON. The DON verified the above findings.
Event ID:
Facility ID:
055237
If continuation sheet
Page 10 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to provide the
necessary pharmacy services to ensure proper storage and labeling of medications. * The facility failed to
ensure the medical label on the on the bubble pack of losartan (antihypertensive medication) was correct. *
The facility failed to ensure LVN 1 did not leave medications unattended at bedside during medication
administration observation. * The facility failed to ensure LVN 1 did not leave the medication cart
(Medication Cart A) unlocked and unattended. These failures had potential to result in unsafe medication
administration, cross-contamination of the medications and post the risk for non-licensed staff to have
access to the medicationsFindings: 1. Review of the facility's P&P titled Medication Ordering and Receiving
from Pharmacy revised 1/2018 showed each prescription medication label includes.specific directions for
use. Improperly or inaccurate labeled medications are rejected and returned to the dispensing pharmacy.
Review of the facility's P&P titled Medication Storage in the Facility revised 1/2018 showed only licensed
nurses, pharmacy personnel, and those lawfully authorized to administer medications such as medication
aides permitted to access medications. Medication rooms, carts, and medication supplies are locked when
not attended by persons with authorized access. On 7/17/25 at 0903 hours, a medication administration for
Resident 77 was conducted with LVN 1. The following was observed: a. The label on the bubble pack of
losartan for Resident 77 showed to hold the losartan medication when SBP was more than 130 mmHg.
Medical record review for Resident 77 was initiated on 7/15/25. Resident 77 was admitted to the facility on
[DATE]. Review of Resident 77's Order Summary Report showed a physician's order dated 7/4/25, to
administer losartan 50 mg one tablet by mouth two times a day. To hold if SBP is less than 130 mmHg, and
to notify the physician if held more than 72 hours. On 7/17/25 at 0933 hours, an interview was conducted
with LVN 1. LVN 1 verified the label on the bubble back for losartan medication did not match the
physician's order. LVN 1 also verified there was no change of direction sticker on the bubble pack. b. LVN 1
was observed preparing medications for Resident 77 and placed all the prepared medications on a small
tray. Medication Cart A was parked by LVN 1 by the resident's doorway. LVN 77 was observed entering
Resident 77's room, Resident 77 was observed lying in bed, and a Resident 77's family member was
seated near the bed, with the curtains drawn. LVN 1 was observed placing the tray with the medications at
bedside, then LVN 1 was observed using the alcohol-based hand rub by the door and was also observed
talking to a staff. The medications were left at the bedside unattended and unsupervised. Then LVN 1 went
back and placed a straw on the resident's cup, and LVN 1 went to the sink to wash her hands. The
medications were left at bedside unattended and unsupervised. Then LVN 1 was observed going back to
the medication cart to get a spoon. The medications were left at the bedside unattended and unsupervised.
Then LVN 1 administered the oral medications to Resident 77. LVN 1 was observed going back to the
medication cart to get tissue papers. The nasal spray medication was left at bedside unattended and
unsupervised. On 7/17/25 at 1109 hours, an interview was conducted with LVN 1. LVN 1 verified she left the
medications at the bedside, while Resident 77 was lying in bed and Resident 77's family member was
seated near the bedside, with the curtains drawn. LVN 1 stated she forgot to get the straw, spoon, and
tissue paper so she had to go back to the medication cart. 2. On 7/17/25 at 1106 hours, an observation and
interview was conducted with LVN 1. Medication Cart A was observed parked in front of the nurses' station,
facing the hallway. LVN 1 was observed going inside the nurses' station, and left Medication Cart A
unlocked and unattended while a CNA was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055237
If continuation sheet
Page 11 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
observed passing by. LVN 1 verified the above findings. LVN 1 stated she forgot to lock the medication cart.
On 7/22/25 at 1608 hours, an interview was conducted with the DON. The DON stated the losartan
medication was initially ordered to hold if the SBP was more than 130 mmHg, but the physician's order was
changed to hold if the SBP was less than 130 mmHg. The DON stated the nurses should have placed a
change of direction sticker. The DON stated the medications and medication cart should not be left
unattended.
Event ID:
Facility ID:
055237
If continuation sheet
Page 12 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation and interview, the facility failed to ensure sanitary conditions were maintained and
foods were stored in safe conditions. * There were expired food items stored inside the facility's freezer.*
The stock pot was observed with black discoloration, warped and dented.* Two ceiling vents were dusty
and corroded. Additionally, the meat products stored under the vents were also dusty with yellow
stains/discoloration.* One cook did not wear a beard restraint.* One dietary aide placed his hands in a red
bucket containing sanitizing solution and a dish rag instead of performing hand hygiene. These failures
posed the risk of foodborne illness to the 68 of 68 residents who received food prepared in the facility's
kitchen.Findings: 1. On 7/15/25 at 0800 hours, an initial tour of the facility's kitchen was conducted with the
Dietary Supervisor. The following food items were observed inside the freezer:- one bag of bread with
expiration date of 7/12/25.- one bag hamburger buns, with expiration date of 7/12/25.- one bag English
muffins, with expiration date of 6/8/25. The Dietary Supervisor verified the above findings. 2. On 7/15/25 at
0800 hours, an initial tour of the facility's kitchen was conducted with the Dietary Supervisor. One stock pot
measuring approximately 22 quarts was observed warped, dented on one side, and with a black substance
surrounding the inner top part of the pot. The Dietary Supervisor verified the above findings. s3. On 7/15/25
at 0800 hours, an initial tour observation and concurrent interview was conducted with the Maintenance
Supervisor. Two air conditioner ceiling vents located above the kitchen's ice machine and freezers were
observed with dust and corrosion, and the paint surrounding the vents was peeling. Additionally, the meat
products underneath the ceiling vents were observed dusty, with yellow stains and yellow discoloration. The
Maintenance Supervisor verified the finding. 4. On 7/17/25 at 1130 hours, during an observation, [NAME] 1
was inside the kitchen with his moustache not covered. [NAME] 1 was not wearing a beard restraint. On
7/18/25 at 0821 hours, an observation of [NAME] 1 and concurrent interview was conducted with the
Dietary Supervisor. [NAME] 1 was not wearing a beard restraint while inside the kitchen. The Dietary
Supervisor verified the finding and stated [NAME] 1 should be wearing a beard restraint. 5. On 7/18/25 at
0851 hours, a dishwashing observation was conducted with Dietary Aide 2. After Dietary Aide 2 rinsed dirty
dishes, he placed his hands into a red bucket with a clear solution and a dish rag in it. Dietary Aide 2 stated
the bucket contained sanitizing solution and the solution was used in case of emergencies to sanitize inside
the kitchen. When asked why Dietary Aid 2 placed his hands inside the solution after rinsing dirty dishes,
Dietary Aide 2 stated he was sanitizing his hands. When asked if this was the process for dishwashing and
hand hygiene, Dietary Aid 2 acknowledged he should have performed handwashing at the kitchen sink.
Event ID:
Facility ID:
055237
If continuation sheet
Page 13 of 14
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055237
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Victoria Healthcare and Rehabilitation Center
340 Victoria Street
Costa Mesa, CA 92627
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Potential for
minimal harm
Based on observation and interview, the facility failed to ensure the trash bins were not overflowed with
trash. This failure posed the risk of unsanitary conditions and of harboring unwanted pests. Findings: On
7/16/25 at 0730 hours, during an observation, three out of five facility trash bins were observed with the lids
open and overfilled with trash. On 7/16/25 at 0858 hours, an observation was conducted of the trash bins.
The trash bins were observed in an enclosed area with a wooden fence and door surrounding them. The
door was open and one trash bin was visible with the lid open and overfilled with trash. On 7/16/25 at 0915
hours, an observation and concurrent interview was conducted with the Dietary Supervisor. The Dietary
Supervisor verified the trash bins used for the facility had the lids open with trash overflowing.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055237
If continuation sheet
Page 14 of 14