F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure staff followed the Policy and Procedure (P&P) titled
Lifting machine, using a mechanical when transferring residents from the bed to a chair for two out of three
residents (Residents 1 and 2). A mechanical lift is a metal assistive device with a U-shaped base, an
overhead bar and a sling that work together to lift, reposition, and lower a resident into a chair or a bed. On
6/23/2023, Resident 1 was being transferred with a mechanical lift from her bed to a shower chair by one
staff member (Certified Nursing Assistant (CNA) A). During the transfer, one of the straps from the sling
became disconnected, which resulted in Resident 1 falling out of the sling onto the floor. Resident 1
sustained head injuries and lacerations to the left arm, requiring an emergency room transfer and
admission to the hospital. Resident 2 also required a mechanical lift transfer. During an interview on
6/28/2023, Resident 2 stated that approximately 2-3 times a month, only one staff member uses a
mechanical lift to transfer her from the bed to the chair. The failure to ensure two staff members were
present during mechanical lift transfers resulted in Resident 1 to fall, sustained head injuries and
lacerations to the left arm, requiring an emergency room transfer and admission to the hospital. This failed
practice also had the potential for other residents that use the lift to fall.
Findings:
On 6/26/2023 at 8:42 a.m., the facility notified the California Department of Public Health that on 6/23/2023,
at approximately 3:35 p.m., Resident 1 sustained lacerations to her left forearm, laceration to the bottom of
her lip, bruising to her right arm/elbow and crepitus (grating sound) to an area above her eyebrow after
falling from a mechanical lift to the ground.
Clinical record review for Resident 1 was conducted on 6/28/2023. Review of Resident 1's Emergency
Department Provider Report, dated 6/23/2023, indicated Resident 1 was brought to the emergency room
after falling from a mechanical lift at the skilled nursing facility. The resident groaned in discomfort.
Examination of her head indicated a laceration to her right forehead region requiring suture repairs, a right
eye hematoma (bleeding around the eye), abrasion to the lips and dried blood in her mouth. Her left lower
leg had a small hematoma on the front of her shin. A computerized tomography (CT scan - combines a
series of X-ray images taken from different angles around the body and uses computer processing to
create cross-sectional images (slices) of the bones, blood vessels and soft tissues inside the body. CT scan
images provide more-detailed information than plain X-rays do.) indicated Resident 1 also sustained a
right-sided subdural hemorrhage (bleeding in the brain).
Review of Resident 1's hospital Neurosurgery (medical discipline that specializes in surgery performed on
the nervous system, especially the brain and spinal cord) Consultation Note, dated 6/23/2023,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055240
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055240
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Watsonville Nursing Center
535 Auto Center Drive
Watsonville, CA 95076
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
indicated no surgery would be performed and that the subdural hematoma was potentially life-threatening.
The family requested comfort care only (symptom control, pain relief, and quality of life).
Level of Harm - Actual harm
Residents Affected - Few
Review of the facility's P&P, Lifting machine, using a mechanical (revised 7/2017) indicated, . at least two
nursing assistants are needed to safely move a resident with a mechanical lift. Steps in the procedure
(using the lift) included, .to make sure the straps to the sling bar are securely attached to the clips and that
it is properly balanced, before the resident is lifted, double check the security of the sling attachment and lift
the resident two inches from the surface (bed) to check the stability of the attachments, the fit of the sling,
and the weight distribution.
Review of the manufacturer's manual titled Manual/electric Portable Patient Lift Owner's Installation and
Operating Instructions, dated 2001, showed warning: when elevated a few inches off the surface of the bed
and before moving the resident, check again to make sure that the sling is properly connected to the hooks
of the swivel bar.
Review of the facility's Unusual Occurrence Initial Report, dated 6/24/2023, indicated, on 6/23/2023 at
approximately 3:35 p.m., Licensed Vocational Nurse (LVN) C was called to Resident 1's room after it was
reported Resident 1 had fallen. The nurse found Resident 1 on the floor laying on her right side on top of
one of the Hoyer legs with CNA A by her side. Resident 1 sustained lacerations to her left forearm,
laceration to her bottom lip, bruising to her right arm/elbow and crepitus (grating sound) was noted to her
forehead above her eyebrow. The maintenance staff checked the mechanical lift and sling and noted both
were functioning
properly.
Review of Resident 1's Unusual Occurrence Final Report indicated that, on 6/23/2023 at approximately
3:35 p.m., LVN C was called into Resident 1's room by a CNA. LVN C stated she saw Resident 1 lying on
the ground and there was blood on the floor. LVN C yelled for additional staff to help with Resident 1. CNA
A stated she went to transfer Resident 1 with the mechanical lift and a sling. She placed the sling under the
resident and hooked the straps to the machine. CNA A stated she lifted Resident 1 off the bed (with the lift)
and pulled the machine towards the right to place Resident 1 into a shower chair, when the resident started
to fall towards her right side. CNA A's statement included, I was by myself transferring the patient (resident).
I am aware that this is not the proper protocol. The Director of Nurses (DON) documented, the facility
concluded that the resident fell from the Hoyer lift (mechanical lift) due to CNA error.
Review of Resident 1's admission Record face sheet (summary overview of the resident's important
information) indicated she was admitted to the facility with diagnoses including hemiplegia (one-sided
muscle paralysis or weakness) and hemiparesis (weakness or inability to move on one side of the body)
affecting her right-side (arm and leg), right-hand contracture (deformity) and unspecified dementia
(decreased memory and thinking capabilities).
Review of Resident 1's Minimum Data Set (MDS-an assessment tool) dated 4/12/2023, indicated she
required extensive assistance from two staff members for transfers. Her balance during transfers indicated
she was not steady and required stabilization with staff for assistance.
Review of Resident 1's care plan to address her activities of daily living (ADL) care indicated on 8/12/2020,
she was total dependent with transfers via a mechanical lift, which requires two people.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055240
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055240
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Watsonville Nursing Center
535 Auto Center Drive
Watsonville, CA 95076
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
Review of Resident 1's Progress Note, dated 6/23/2023 at 3:35 p.m., indicated Resident 1 sustained
lacerations to her left forearm (approximately 8 centimeters (cm)) and to the bottom of her lip
(approximately 3 cm), bruising to her right arm/elbow and crepitus to her forehead above her eyebrow.
Review of Resident 1's Post-Fall Review form, dated 6/23/2023 at 3:50 p.m., indicated the Interdisciplinary
Department Team (IDT) determined the root cause of the fall to be when the resident fell from the
mechanical lift, the resident had no trunk control and no ability to brace herself due to hemiparesis and
hemiplegia (paralysis) to her right side coupled with contractures (deformity).
Review of CNA A's Performance Skill Check lists show she had met her return demonstration on the proper
transferring and safety of a mechanical lift dated 12/14/2022 and again on 3/20/2023.
Review of the Maintenance Safety Inspection Checklists for the two mechanical lifts, dated 6/7/2023,
indicated the lifts were inspected and in proper working order. Another checklist dated 6/23/2023, was
performed following Resident 1's incident. Both lifts were inspected and were in proper working order.
An interview was conducted with the Director of Nursing (DON) on 6/28/2023 at 10:25 a.m. She stated
Resident 1 was not able to make her needs known and her right arm and leg were contracted. The DON
stated, on 6/23/2023 at approximately 3:30 p.m., she was notified of Resident 1 being on the floor. She
stated when she entered Resident 1's room, only CNA A was in the room. The DON stated the mechanical
lift was upright and the sling's straps were still attached except the front right strap (near the foot). She
stated Resident 1 was on the floor, her torso was on top of the leg of the mechanical lift and the resident's
left hand was grasping the lift. The DON stated Resident 1 was moderately bleeding above her right
eyebrow, nose, and mouth. She stated further assessment of Resident 1 indicated the resident had a skin
tear to her left forearm, bruises to her right elbow and her lip was bleeding. The DON stated she assessed
the sling and there were no visible signs of rips or tears on the sling/straps. She confirmed two staff
members should be transferring a resident when a mechanical lift was to be used.
On 6/28/2023 at 12:05 p.m., an interview was conducted with the Maintenance Director. He stated he
checked the mechanical lifts monthly and the lifts are in proper functioning order. The Maintenance Director
stated he performed a routine maintenance check on the mechanical lifts on 6/7/2023, and the lift was
functioning properly. He was asked to recheck the lifts on 6/23/2023, after Resident 1 had fallen during a
transfer and the lift and slings were in good working order.
During an interview on 6/28/2023 at 1:45 p.m., CNA E stated Resident 1 was nonverbal and unable to
make her needs known. She stated Resident 1 was unable to stand and required the use of a mechanical
lift during transfers. CNA E stated two staff are required to assist when using a mechanical lift.
On 6/28/2023 at 4:40 p.m., a telephone interview was conducted with CNA A. She stated Resident 1 was
nonverbal and could move one arm, but her legs were contracted. She stated she was aware two staff
members are needed to use the mechanical lift and she had previously asked another CNA to help her
transfer Resident 1 with the mechanical lift, but the CNA never came back into the room, so she transferred
the resident by herself. CNA A stated when she started to move the mechanical lift, the left strap came off
and Resident 1 fell out of the sling.
On 6/28/2023 at 6:34 p.m., a telephone interview was conducted with LVN C. She stated Resident 1 was
nonverbal, moans and cries. LVN C continued to state Resident 1's right arm was flaccid (limp),
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055240
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055240
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Watsonville Nursing Center
535 Auto Center Drive
Watsonville, CA 95076
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
and her left leg was contracted. She stated, on 6/23/2023 at approximately 3:30 p.m., CNA B came to the
nurses' station and notified her that a resident was on the floor. LVN C stated when she entered Resident
1's room, she saw Resident 1 on the floor on top of the mechanical lift and a lot of blood was on the floor.
She stated Resident 1's head sustained a laceration to the right side of her head. LVN C stated the sling
was still attached to the mechanical lift; however, one of the straps was not hooked. She stated two staff
members are needed when a resident was to be transferred using a mechanical lift.
A telephone interview was conducted on 6/28/2023 at 6:45 p.m. with CNA B. She stated Resident 1 was
nonverbal and unable to move her extremities. CNA B stated two staff members are needed for a resident
to be transferred using a mechanical lift.
Clinical record review for Resident 2 was conducted on 6/28/2023. Resident 2 was admitted to the facility
with diagnoses including lack of coordination. Her MDS dated [DATE] indicated a Brief Interview for Mental
Status (BIMS) of 15 (cognitively intact). Resident 2 required extensive assistance of two staff members for
transferring. Review of Resident 2's care plan problem to address her performance deficit related to
muscular impairment, dated 5/31/2017, indicated she required two staff members to transfer via a
mechanical lift.
On 6/28/2023 at 2:30 p.m., an interview was conducted with Resident 2. She confirmed she requires a
mechanical lift to transfer from the bed to her wheelchair. Resident 2 stated sometimes there is only one
staff member doing the transfer because they cannot find any other staff member to help them. She stated
this usually happens two to three times a month.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055240
If continuation sheet
Page 4 of 4