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Inspection visit

Health inspection

WILLOW PASS HEALTHCARE CENTERCMS #0552411 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure two of three sampled residents' (Resident 1 and Resident 3) rooms were maintained in a comfortable and safe temperature level when Resident 1 and 3's room air temperature was at 84 degrees Fahrenheit during a heat wave. This failure had the potential to cause overheating in residents and discomfort during severe hot weather. Findings: During a facility tour on 7/3/24 at 12:06 p.m., with Maintenance Supervisor (MS), the air temperature in Resident 1's room was 84 degrees Fahrenheit. During a review of Resident 1's Minimum Data Set (MDS - Resident assessment and care guide tool), dated 6/11/24, the MDS indicated Resident 1's Basic Interview of Mental Status (BIMS, a scoring system used to determine the resident's cognitive status regarding attention, orientation, and ability to register and recall information. A BIMS score of thirteen to fifteen is an indication of intact cognitive status.) score was 15 and indicated intact mental status. The MDS indicated Resident 1 was able to recall the correct year, month, and day of the week. The MDS indicated Resident 1 had diagnosis of chronic obstructive pulmonary disease (a group of lung disease that block airflow and make it difficult to breathe). During a concurrent observation and interview on 7/3/24 at 12:06 p.m., Resident 1 laid in bed with loose-fitted clothes, awake and verbally responsive. Resident 1 stated her room was hot and uncomfortable in the afternoon despite the use of fan. During a review of Resident 2's MDS, dated [DATE], the MDS indicated Resident 2's BIMS, score was 15 and indicated intact mental status. The MDS indicated Resident 2 was able to recall the correct year, month, and day of the week. The MDS indicated Resident 2 had diagnosis of asthma (a condition in which a person's airways become inflamed, narrow, and swell, and produce extra mucus, which makes it difficult to breathe). During an interview on 7/8/24 at 10:40 a.m., Resident 2 stated the facility was hot in the afternoon over the weekend. Resident 2 stated the air condition had been faulty for weeks and not repaired. Resident 2 stated facility does nothing about it. Resident 2 stated sometimes air condition blows cool air sometimes it blows warm air. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 055241 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055241 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/09/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Willow Pass Healthcare Center 3318 Willow Pass Road Concord, CA 94519 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some During a facility tour on 7/9/24 at 10:58 a.m., with MS, the air temperature in Resident 1's room was 84 degrees Fahrenheit. During an interview on 7/9/24 at 10:58 a.m., with Resident 1, Resident 1 stated her room temperature swings from okay to very hot and is not comfortable in the afternoon. Resident 1 stated despite the fan working continuously the room is too warm. Resident 1 stated there was no cool air flow through the vent. Resident stated the air condition had been faulty for some two to three weeks ago. During a facility tour on 7/9/24 at 11:10 a.m., with MS, the air temperature in Resident 3's room was 84 degrees Fahrenheit. During a review of Resident 3's MDS, dated [DATE], the MDS indicated Resident 3's BIMS score was 08 and indicated impaired mental status. The MDS indicated Resident was unable to recall the correct day of the week but was able to recall the correct week and year. The MDS indicated Resident 3 had diagnosis of Dementia (a group of thinking and social symptoms that interferes with daily functioning). During a concurrent observation and interview on 7/9/24 at 11:10 a.m., Resident 3 was sitting in a wheelchair in the hallway with a portable air condition cooler blowing cool air nearby. Resident 3 stated his room temperature was too warm in the afternoon and made him uncomfortable. During an interview on 7/3/24 at 12:58 p.m., with Administrator (Admin), Director of Nursing (DON) and MS, Admin stated the air condition technician was at the facility to repair the air condition unit. MS stated he checked the air condition unit quarterly and replaced air filters. MS could not provide records of air filter replacements and preventative maintenance records for the facility's air condition units. Admin and MS could not provide preventative maintenance record for the cooling system. Admin stated facility's MS does preventative maintenance of the air conditioning units. During an interview on 7/9/24 at 10:35 a.m., Admin stated the air condition technician made some repair but there were still rooms with air flow problems and not circulating cool air properly. During a review of the facility's policy and procedure (P&P) titled, Maintenance Services, revised December 2004, the P&P indicated, Maintenance service shall be provided to all areas of the building, grounds, and equipment. The maintenance department is responsible for maintaining the buildings, grounds, and equipment in a safe and operable manner at all times. During a review of the Air Condition manufacturer manual titled, DIY AC Maintenance indicated; on an average, filters should be replaced every 90 days depending on where you live and how often your air conditioner operates. However, your HVAC contractor can provide the proper filter replacement schedule for your particular air conditioning unit. Reference: https://www.goodmanmfg.com. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055241 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0584GeneralS&S Epotential for harm

    F584 - Safe Environment

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

FAQ · About this visit

Common questions about this visit

What happened during the July 9, 2024 survey of WILLOW PASS HEALTHCARE CENTER?

This was a inspection survey of WILLOW PASS HEALTHCARE CENTER on July 9, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WILLOW PASS HEALTHCARE CENTER on July 9, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receivin..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.