F 0776
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure abdominal X-ray (pictures of the inside of the
abdomen) results were received timely for 2 of 3 sampled residents (Resident 1 and Resident 2).
Residents Affected - Few
These failures resulted in Resident 1 and Resident 2 not receiving their gastrostomy tube (G-tube, a
feeding tube inserted through the abdomen that brings nutrition directly to the stomach) feeding (liquid
nutrition given through the G-tube) and medications for 3 days.
Findings:
1. During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the
facility on [DATE] with diagnoses which included chronic respiratory failure and dysphagia (difficulty
swallowing foods or liquids). The AR indicated Resident 1 had a tracheostomy tube (a tube inserted in a
surgically created hole in the windpipe to provide an alternative airway for breathing) and a G-tube.
During a review of Resident 1's History and Physical (H&P, physician's clinical evaluation and examination
of the resident), dated 7/8/24, the H&P indicated Resident 1 had the capacity to understand and make
decisions.
During a review of Resident 1's Minimum Data Set (MDS, a federally mandated resident assessment tool),
dated 7/15/24, the MDS indicated Resident 1 was dependent on staff for oral hygiene, toileting hygiene,
showering/bathing, personal hygiene, dressing, and putting on/taking off footwear. The MDS indicated
Resident 1 had a feeding tube and received 51 percent or more of Resident 1's total calories through the
tube feeding.
During a review of the Physician's Order (PO), dated 10/10/24 and timed 5:47 am, the PO indicated
Resident 1 may have a G-tube replacement by the wound consultant and to verify G-tube placement by
abdominal X-ray.
During a review of the Change In Condition Evaluation (CIC), dated 10/10/24 and timed 6:19 am, the CIC
indicated at 5:45 am a Certified Nursing Assistant (CNA) (unknown) found Resident 1 sitting on the edge of
the bed with Resident 1's G-tube dislodged.
During a review of Wound Care Expert Progress Report (WCEPR), dated 10/10/24 and untimed, the
progress report indicated Resident 1's G-tube was replaced by the wound care consultant and the wound
care consultant ordered a stat (immediately/urgently) abdominal X-ray to verify the placement of the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
055247
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055247
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Country Oaks Care Center
215 W Pearl St
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0776
G-tube and to not resume tube feeding until after the position of the G-tube was confirmed by X-ray.
Level of Harm - Minimal harm
or potential for actual harm
During a review of the Nurses Progress Note (NPN), dated 10/11/24 and timed 11:36 am, the NPN
indicated a licensed nurse (LN) (unknown) called the diagnostic company to ask about Resident 1's
abdominal X-ray result which was done on 10/10/24 and the licensed nurse was told the results were not
available yet. The NPN indicated the diagnostic company representative told the licensed nurse they will fax
the abdominal X-ray result to the facility as soon as it was available.
Residents Affected - Few
During a review of the NPN, dated 10/12/24 and timed 4:24 pm, the NPN indicated a LN called the
diagnostic company 3 times on 10/12/24 to ask about Resident 1's abdominal X-ray result and the LN was
told the X-ray result was not available yet. The LN informed the physician Resident 1's abdominal X-ray
result was not available yet and asked the physician if Resident 1 could be sent out to the general acute
care hospital (GACH) for G-tube placement confirmation.
During a review of the NPN, dated 10/13/24 and timed 12:30 am, the NPN indicated Resident 1 went to
GACH 1 for G-tube placement confirmation.
During a review of the NPN, dated 10/13/24 and timed 1:59 am, the NPN indicated Resident 1 came back
from GACH 1 and Resident 1's G-tube position was confirmed. The NPN indicated Resident 1 came back
from GACH 1 with physician's order to resume Resident 1's tube feeding and medications.
2. During a review of Resident 2's AR, the AR indicated Resident 2 was admitted to the facility on [DATE]
with diagnoses which included chronic respiratory failure and dysphagia. The AR indicated Resident 2 had
a G-tube.
During a review of the Resident 2's H&P, dated 3/19/24, the H&P indicated Resident 2 did not have the
capacity to understand and make decisions.
During a review of Resident 2's MDS, dated [DATE], the MDS indicated Resident 2 was dependent on staff
for oral hygiene, toileting hygiene, showering/bathing, personal hygiene, dressing, and putting on/taking off
footwear. The MDS indicated Resident 2 had a feeding tube and received 51 percent or more of Resident
2's total calories through the tube feeding.
During a review of the PO, dated 10/5/24 and timed 3:10 pm, the PO indicated Resident 2 may have a stat
X-ray to confirm G-tube placement and a stat G-tube placement.
During a review of the WCEPR, dated 10/5/24 and timed 4 pm, the progress report indicated Resident 2's
G-tube was replaced by the wound care consultant.
During a review of the CIC, dated 10/5/24 and timed 4:19 pm, the CIC indicated when CNA 1 turned
Resident 2 in bed, Resident 2's G-tube got caught in the sheet and was dislodged.
During a review of the NPN, dated 10/7/24 and timed 12:10 pm, the NPN indicated the LN (unknown)
spoke to a representative of the diagnostic company at 10:44 am on 10/7/24 and the representative told the
LN Resident 2's abdominal X-ray result which was done on 10/5/24 was not ready yet.
During a review of the NPN, dated 10/8/24 and timed 4 pm, the NPN indicated the LN (unknown) received
the results of Resident 2's abdominal X-ray results which was done on 10/5/24. The NPN indicated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055247
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055247
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/23/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Country Oaks Care Center
215 W Pearl St
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0776
the LN informed the physician of the results and the physician ordered to resume Resident 2's tube feeding.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 10/23/24 at 12:45 pm with Licensed Vocational Nurse 1 (LVN 1). LVN 1 stated
whenever a resident's G-tube was dislodged, the wound care consultant would come in to replace the
resident's G-tube and an abdominal X-ray was done to confirm the placement of the new G-tube. LVN 1
stated LNs could not use a G-tube until the G-tube's position was confirmed. LVN 1 stated with the previous
diagnostic company, the facility used to get abdominal X-ray results within 24 hours. LVN 1 stated it was
important to get the abdominal X-ray results right away to resume the resident's feeding and to give the
resident's medications.
Residents Affected - Few
During an interview on 10/23/24 at 1:12 pm with LVN 2, LVN 2 stated the facility used to get stat abdominal
X-ray results right away from the previous diagnostic company. LVN 2 stated with the new diagnostic
company the licensed nurses were having a problem with not sending the results right away.
During an interview on 10/23/24 at 1:28 pm with the Registered Nurse Supervisor (RNS), the RNS stated
abdominal X-ray results for Resident 1 was delayed. The RNS stated it was important for abdominal X-ray
results to come right away to be able to give food and medicine to the resident.
During an interview on 10/23/24 at 3:11 pm with the Director of Nursing (DON), the DON stated the
previous diagnostic company provided X-ray results within 6-8 hours. The DON stated the licensed nurses
called the diagnostic company multiple times to follow-up on Resident 1's abdominal X-ray result but they
did not get the results, so Resident 1 was sent out the GACH 1 to confirm G-tube position and Resident 1
came back to the facility a few hours later and Resident 1's tube feeding, and medications were resumed.
The DON stated it was important to get abdominal X-ray results right away to verify G-tube placement and
resume tube feeding and medications.
During a review of the facility's policy and procedure (P&P) titled, Laboratory Services and Reporting, dated
12/19/22, the P&P indicated, the facility must provide or obtain laboratory services to meet the needs of its
residents. The facility is responsible for following up the result from the laboratory .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055247
If continuation sheet
Page 3 of 3