F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews and record reviews the facility failed to provide services that meet professional
standards for one of three sampled residents (Resident 1), when Resident 1 was administered glucose gel
(medical product used to treat low blood sugar levels) in his mouth while unresponsive and unable to follow
directions.
Residents Affected - Few
The failure had the potential to cause Resident 1 to choke on or aspirate (accidental entry of food, liquid or
other material into the lungs) the glucose gel.
Findings:
During a review of Resident 1 ' s admission record indicated, Resident 1 was admitted to the facility in
February 2025, with a diagnosis of diabetes mellitus (DM-a disorder characterized by difficulty in blood
sugar control and poor wound healing).
A review of Resident 1 ' s care plan titled, Diabetes ., initiated on 2/20/25, indicated, .Resident has a
diagnosis of diabetes and is at risk for complications . with goals including, .will minimize the risk for
complication of diabetes to the extent possible .
During an interview on 5/15/25 at 1:22 p.m., Paramedic 1 (PMD 1) stated he responded to a 911 call a for a
hypoglycemic emergency on 4/26/25. PMD 1 stated upon arriving at the facility he observed Resident 1
unconscious with clear gel around his mouth and in his mouth, and with a blood glucose level measuring in
the low 30s mg/dL (milligrams per deciliter, a unit of measure used for sugar in blood). The paramedic
added, the nurse who was in the room with Resident 1, stated she gave Resident 1 glucose gel into his
mouth, despite him being unconscious. The paramedic explained, giving glucose gel in the mouth while the
resident was unconscious, created a choking or aspiration (accidental entry of food, liquid or other material
into the lungs) risk. The paramedic stated, to be aligned with professional standards, he expected a
glucagon injection (an emergency medicine used through syringe/need a to treat hypoglycemia for
situations where someone cannot take glucose/sugar by mouth) should have been administered to
Resident 1 while unconscious.
An interview on 5/15/25 at 2:31 p.m., Resident 1 stated on 4/26/25 he had very low blood sugar, measured
in the low 30s mg/dL, doesn ' t remember much about the emergency, but remembered waking up in the
ambulance on the way to the hospital.
An interview on 5/15/25 at 3:01 p.m., the Director of Nursing (DON) confirmed on 4/26/25 Resident 1
experienced a hypoglycemic emergency which rendered Resident 1 unconscious. The DON stated the
Lead Nurse (LN 1) called 911 and Resident 1 was ultimately taken to the hospital for care related to his low
blood sugar.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055268
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055268
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sonoma Post Acute
678 2nd Street West
Sonoma, CA 95476
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
An interview on 5/15/25 at 3:13 p.m., Licensed Nurse 1 (LN 1) stated she was the Lead Nurse on 4/26/25
when at approximately 10:30 a.m. she was alerted that Resident 1 was found unconscious. LN 1 confirmed
Resident 1 was unresponsive . he could not follow commands . he did not respond to voice, and she gave
Resident 1 glucose gel in the mouth to try to bring up his blood sugar.
An interview on 5/15/25 at 3:47 p.m., LN 4 stated he has been trained when a resident is found
unconscious or unresponsive in a hypoglycemic emergency, he would, give a glucagon needle shot . there
is a glucagon needle shot in every medication cart . it ' s in the [facility ' s] policy. LN 4 added giving glucose
gel in an unresponsive or unconscious resident ' s mouth would be a risk for aspiration or choking.
A review of the facility ' s policy and procedure titled, Management of Hypoglycemia, revised March 2025,
indicated, .To provide guidelines for managing hypoglycemia . in the diabetic resident .signs and symptoms
of hypoglycemia .may include .(more severe) .unconsciousness . Level 3 hypoglycemia: altered mental
and/or physical status requiring assistance for treatment . if a resident has Level 3 hypoglycemia and is
unresponsive .administer 1 mg of glucagon subcutaneously [into the layer of tissue just beneath the skin] .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055268
If continuation sheet
Page 2 of 2