F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for
a safe transfer/discharge.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to allow one resident (Resident 1) of two sampled residents to
return to the facility after completing treatment for Carbapenem-Resistant Enterobacteralus (CRE- a group
of bacteria that are difficult to treat because they are resistant to carbapenems, which are a class of
powerful antibiotics typically used for severe infections) at the hospital.This failure caused Resident 1 to
experience an unnecessary 42-day hospitalization and anxiety over the forced eviction from her
home.Findings:A review of Resident 1's admission sheet indicated admission to the facility on [DATE] with
diagnoses of chronic obstructive pulmonary disease (a progressive lung condition that obstructs airflow and
makes breathing difficult), neutropenia (a condition with lower-than-normal neutrophils (a key white blood
cell fighting infections which puts the person at risk for serious bacterial illnesses), difficulty in walking,
depression (a serious mood disorder which causes persistent sadness which affects a person's thoughts,
feelings, and daily activities), and anxiety disorder (a serious mental illness marked by excessive, persistent
fear and worry which interferes with daily life).A review of Resident 1's nursing progress note dated [DATE]
at 12 a.m. indicated, [Resident 1] unplanned discharge event.[on] [DATE].sent to emergency department
from specialty office [during physician appointment] due to shortness of breath and cough.A review of
Resident 1's hospital Case Manager (CM, a nurse or social worker who coordinates a patient's care, acts
as their advocate, and plans for their safe discharge from the hospital)/ Social Worker (SW) notes indicated
the following:-An Initial assessment dated [DATE] at 3:09 p.m. indicated, Discharge [DC] Needs
Assessment.Anticipated Discharge Disposition: skilled nursing facility [SNF].Expected DC Date:
[DATE].[Resident 1] has been living at [facility name] last 2 years.-On [DATE] at 1:37 p.m. indicated, .Spoke
with [facility admission Director (AD)] from [facility name] she will take [Resident 1] back when medically
stable.-On [DATE] at 2:11 p.m. indicated, Spoke with [AD] at [facility name], who confirmed that they can
accept patient over weekend once [NAME] [outpatient parenteral antibiotic therapy, when a patient receives
long-term intravenous (IV) antibiotics outside of the hospital allowing for early discharge and comfortable
recovery from serious infections] is in.-On [DATE] at 11:08 a.m. indicated, Per MD [physician], [Resident 1]
needs IV Avyca(R), a specialty antibiotic that is quite pricey. Needs IV abx [antibiotics] until 10/8[/25].-On
[DATE] at 12:43 p.m. indicated, Will complete IV antibiotics here, then discharge after last dose on
10/8[/25].Per [AD], she has left a message.to discuss new dx [diagnosis] of CRE and facility's inability to
accept [patients] with CRE.A review of an email from the facility's AD to the hospital CM, dated [DATE] at
12:28 p.m., indicated, Since [Resident 1] has had an extensive stay post-surgery her behold [sic, supposed
to be bed hold] unfortunately expired and she has a new diagnosis of CRE. Typically, we will continue to
hold the bed for our LTC [long-term care] patients, but in this case, we cannot accommodate CRE and its
very strict needs. [The facility] does not have any single bedrooms as most are 3 patients to a
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055268
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055268
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sonoma Post Acute
678 2nd Street West
Sonoma, CA 95476
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
room, and she is now requiring a lifetime isolation needs from here on out. A review of Resident 1's hospital
records indicated the following: -A CM progress note dated [DATE] at 3:30 p.m. indicated, .Received report
from bedside RN [Registered Nurse] that [Resident 1] received a phone call from [the facility] that they are
not able to have her return to her LTC bed and that her belongings are being packet [sic] up, per bedside
RN [Resident 1] is very upset.Placed call to [AD].at [the facility] to verify that [Resident 1] received this
phone call; [AD] confirmed this.Met with [Resident 1] at bedside.[Resident 1] Stated that she is very
concerned that she won't have a place to go when she is discharged from the hospital.[The facility] had
cancelled their acceptance in [NAME] [Artificial Intelligence Discharge Agent], unbooked. -A CM progress
note dated [DATE] at 12:07 p.m. indicated, .spoke with Ombudsman.who received verbal consent from
[Resident 1] to speak with [Facility Administrator (ADM)].His concerns for readmission are there is not a
single room available, staff will be required to wear face shield, and [Resident 1] will continue to smoke,
causing cough and spreading of CRE. [Resident 1] is currently on Nicotine patch and not smoking at
hospital. -A palliative care (specialized medical support for people with serious illness, focusing on
improving quality of life) consultation dated [DATE] at 9:59 a.m. indicated, .Living situation: needs SNF. -A
CM progress note dated [DATE] indicated, .consulted with [physician] who stated [Resident 1] has been
previously treated for CRE and is no longer considered contagious. -A CM progress note dated [DATE]
indicated, .spoke with Ombudsman who stated they spoke to [Facility ADM] and they are stating they are at
95% capacity and still consider [Resident 1] to be contagious and they will require their own room. -A
psychiatry physician's note dated [DATE] at 5:57 p.m. indicated Resident 1's, Hospital Day 24.Loss of the
SNF bed was also difficult because.she considered that home and had friends there. These very long
hospitalizations also are difficult to cope with as patients tend to lose a fair amount of autonomy as well as
control and it is difficult to know what to expect even in the short-term.Chief Complaint: Anxiety and
adjustment. A review of an email from the facility's AD to the hospital CM dated [DATE] at 9:19 a.m.
regarding Resident 1's discharge to the facility indicated, I saw the doctor continuously note. ‘Discussed
with ID [Infectious Disease] [Physician Name] on 10/14[/25].the infection was treated appropriately and
resolved.'.While that may be appropriately treated at the hospital, at the skilled nursing facility level we must
follow our CDPH [California Department of Public Health] infection prevention guidelines. These state that
CRE colonization can persist for many months even after treatment, and that repeat testing or clearance
cultures are not recommended or considered reliable for discontinuing contact precautions as the patient
can be negative one week and positive the next. Because of this, we are required to continue treating the
patient as CRE-positive and are unable to accept the patient under our current infection control protocols. A
review of Resident 1's CM Director note dated [DATE] at 10:41 a.m. indicated, Spoke with [Facility
ADM].states there is one room at [the facility] that can be utilized for isolation. This room is currently
occupied and the patient within this room has equipment that needs to be able to fit in the next room in
order for the isolation room to be utilized. A review of Resident 1's Skilled/Intermediate Facility
instructions/Orders, dated [DATE], indicated Resident 1 was transferred from the hospital to a dedicated
swing bed (a hospital room that can be used to provide intensive, immediate needs to skilled nursing
needs) at an affiliated hospital for physical therapy and occupational therapy. The MD ordered Resident 1 to
remain on contact isolation (precautions used to prevent the spread of infectious illness). A review of
Resident 1's hospital CM/SW discharge plan progress notes indicated the following: -A note dated [DATE]
at 10:37 a.m. indicated, [On] 11/13[/25] SW spoke to Ombudsman and the appeal ruled in [Resident 1's]
favor. Facility has 3 days to accept [Resident 1] back or they will incur $750 per day fine
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055268
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055268
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sonoma Post Acute
678 2nd Street West
Sonoma, CA 95476
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
until she returns. -A note dated [DATE] at 10:52 a.m. indicated, [Resident 1] is planning to DC to [the facility]
today.[Resident 1] informed and agrees with plan. During an interview on [DATE] at 12:43 p.m., the Social
Services Director (SSD) stated the Infection Preventionist (IP) told leadership the facility could not house
the type of disease Resident 1 had been diagnosed with. During an interview on [DATE] at 1:02 p.m., the IP
stated Resident 1 was diagnosed with CRE which was an organism resistant to all treatment. The IP further
stated residents with CRE would require isolation for the entirety of their stay and have dedicated staff. The
IP stated she was responsible for presenting in-services for staff regarding new organisms and would use
CDPH and Centers for Disease Control (CDC) guidance. The IP stated the final decision to accept Resident
1 back to the facility fell to the ADM and Director of Nursing (DON) and that neither asked for her opinion.
During a phone interview on [DATE] at 1:40 p.m., the ADM stated he would rather incur penalties than
place other residents at risk. The ADM stated he was waiting for sputum samples to be resulted and would
have accepted Resident 1 back immediately. The ADM stated he had no private rooms to place Resident 1
in which made isolation difficult. He stated, Many rooms have shared bathrooms, further complicating
isolation. I also have to consider resident rights in moving rooms. Creating a private room for the CRE
resident was virtually impossible. During a phone interview on [DATE] at 9:19 a.m., the CM at the hospital
stated Resident 1 had been ready to return to the facility for quite some time now. The CM stated Resident
1 remained in contact isolation, but it was questionable whether or not she needed to be. The CM
confirmed Resident 1 no longer on antibiotics and had finished her antibiotic course on [DATE]. The CM
further stated, She is just sitting here waiting. In an interview on [DATE] at 2:32 p.m., Resident 1 stated she
did not understand why she was being treated like a pariah. A review of an email sent to the surveyor from
the ADM dated [DATE] at 11:36 a.m. indicated, While we technically have open beds, our facility does not
have a single private room, which makes true isolation extremely difficult.We also had to consider.the need
to appropriately cohort residents on C.diff [a common, potentially serious bacterial infection causing
diarrhea and requiring contact isolation precautions (standard precautions enhanced with the use of a
gown and gloves for all interactions)] or other precautions. When all of these factors were taken into
account, creating a private room for the CRE patient became virtually impossible. During a phone interview
on [DATE] at 11:24 a.m., the SW at the hospital confirmed Resident 1 was transferred back to the facility on
[DATE]. A review of an email sent to the surveyor from the ADM dated [DATE] at 11:36 a.m. indicated, .We
never discharged [Resident 1] from the facility/ never said we wouldn't take her back. We were either
waiting for proper bed availability or directions from local resources on how we could make it work. A review
of the facility's daily census dated [DATE] through [DATE] was conducted on [DATE] and indicated the
facility had at least one female bed available within this time frame.A review of the facility's policy titled
Transfer or Discharge, dated [DATE], indicated, Once admitted to the facility, residents have the right to
remain in the facility.If the basis for the transfer or discharge is necessary.and the resident's needs cannot
be met in our facility, the resident's physician.documents.the specific resident needs that cannot be met.this
facility's attempt to meet those needs.Residents are permitted to return to the facility after therapeutic
leave.The facility will not discharge the resident unless it has ascertained from the resident.that he or she
does not wish to return.A review of the facility's policy titled Isolation- Categories of Transmission-Based
Precautions dated [DATE] indicated, The three types of transmission-based precautions are contact, droplet
and airborne.The decision on whether contact precautions are necessary will be evaluated on a case by
case basis. The individual on contact precautions will be placed in a private room if possible. If a private
room is not available, the Infection
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055268
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055268
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sonoma Post Acute
678 2nd Street West
Sonoma, CA 95476
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Preventionist will assess various risks associated with other resident placement options (e.g., cohorting,
placing with a low risk roommate).A review of CDPH's document titled Recommendations for Infection
Control for Residents with CRE in Long-Term Care Facilities dated [DATE] indicated, admission or
readmission to a long-term care facility [LTCF] should not be denied based on known colonization or
infection with any multidrug-resistant organism (MDRO), including CRE.LTCF medical director, infection
prevention personnel, and all staff participating in antibiotic stewardship activities should be notified of the
presence of CRE in a resident of the facility. If the facility does not have antimicrobial stewardship activities,
a case of CRE may serve to demonstrate their need.California Senate [NAME] No. 361, passed on [DATE],
requires all skilled nursing facility, by no later than [DATE], to implement an antimicrobial stewardship policy
that is consistent with the antimicrobial stewardship guidelines developed by the Centers for Disease
Control and Prevention, the federal Centers for Medicare and Medicaid Services, or specified professional
organizations.Staff at the facility, particularly those caring for the resident, should receive education about
CRE and appropriate infection prevention measures .The determination to discontinue contact precautions
should be made on a case-by-case basis, depending on the clinical and functional status of the resident,
i.e., when the resident's secretions or drainage can be contained, and how dependent the resident is on
staff for activities of daily living. Repeated bacterial culturing to demonstrate CRE clearance is not
necessary to discontinue contact precautions.
Event ID:
Facility ID:
055268
If continuation sheet
Page 4 of 4