F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that food was served at the proper
serving temperature for one (1) of two (2) sampled residents (Resident 2) in accordance with the facility's
policy and procedure titled Food Temperatures. This deficient practice had the potential to negatively affect
Resident 2's meal intake. which could lead to health complications and weight loss. Serving food at
improper temperatures can reduce palatability and discourage consumption, especially and inadequate
nutritional intake may lead to health complications such as weight loss, malnutrition (a condition that occurs
when the body does not receive enough nutrients or calories to function properly), and a decline in overall
health statusFindings:During a review of Resident 2's admission Record, the admission Record indicated
the resident was admitted on [DATE] and was readmitted on [DATE] with the following diagnoses of
diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing),
hypertension (HTN - high blood pressure) and depression (a serious mood disorder causing persistent
sadness, loss of interest, and affecting thoughts, feelings, and daily activities like sleeping or eating). During
a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool), dated 7/21/2025, the MDS
indicated the resident is independent in cognitive (the ability to understand and make decisions) skills for
daily decision making. The MDS also indicated the resident required supervision or touching assistance
(helper provides verbal cues and/or touching/steadying and/or contact guard assistance as resident
completes activity. Assistance may be provided throughout the activity or intermittently) with toileting
hygiene, upper body dressing, lower body dressing, and putting on taking off footwear but required
partial/moderate assistance (helper does less than half the effort. Helper lifts, holds, or supports trunk or
limbs, but provides less than half the effort) with shower/bathe self. Resident 2 required setup or clean up
assistance (helper sets up or cleans up, resident completes activity. Helper assists only prior to or following
the activity) with eating. During an interview on 8/15/2025 at 10:50AM in Resident 2's room, the resident
stated her food is usually served cold. During a concurrent observation with Registered Dietician (RD) and
interview on 8/15/2025 at 1:43 PM, Resident 2 was observed eating her food with pasta and carrots, and
the resident stated the food is cold. The food temperature of Resident 2's tray was taken, with Resident 2's
permission. The temperature of Resident 2's food was checked with RD and the temperature of the
noodles/ pasta was at 123 degrees Fahrenheit and carrots at 108 degrees Fahrenheit. During a concurrent
observation and interview on 8/15/2025 at 1:49 PM of the test tray with Assistant Administrator (AADM),
RD and Dietary supervisor (DS) present. Test Tray 1 was noted with the milk at 45 degrees Fahrenheit,
\chicken and rice casserole at 120 degrees Fahrenheit and carrots at 120 degrees Fahrenheit. Test Tray 2
was noted with milk at 51 degrees Fahrenheit, noodles at 135 degrees Fahrenheit and carrots at 125
degrees Fahrenheit. During a concurrent interview and record review on 8/15/2025 at 2:55 PM, the Policy
and Procedure (P&P) titled Food Temperatures, revised 1/31/2019,
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055293
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055293
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/15/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Santa Anita Convalescent Hospital
5522 Gracewood Ave.
Temple City, CA 91780
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
was reviewed. The P&P indicated acceptable serving temperatures are not limited to the following:
Casseroles - More than 140 degrees Fahrenheit Pasta - More than 140 degrees Fahrenheit Vegetables More than 140 degrees Fahrenheit Milk, Juice - Less than 41 degrees Fahrenheit Quality Assurance Nurse
(QAN) stated the serving temperatures means the required temperature of food when the food gets/ is
served to the residents. During a concurrent interview and record review on 8/15/2025 at 3 PM, the P&P
titled Food Temperatures, revised 1/31/2019, was reviewed. Administrator (ADM) stated the serving
temperatures mean when the food gets to the residents. ADM also stated the pasta and carrots served to
Resident 2 for lunch today did not meet the serving temperatures. During a review of the P&P titled Food
Temperatures, revised 1/31/2025, the P&P indicated if temperatures do not meet the required serving
temperatures listed above, reheat the product or chill the product to the proper temperature.
Event ID:
Facility ID:
055293
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055293
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/15/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Santa Anita Convalescent Hospital
5522 Gracewood Ave.
Temple City, CA 91780
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to observe infection control measures
as indicated in the facility's policy and procedure by failing to ensure:1. Licensed Vocational Nurse 1 (LVN
1) doff (remove an item or clothing) Personal Protective Equipment (PPE - clothing and equipment that is
worn or used to provide protection against hazardous substances and/or environments) and perform hand
hygiene (the process of cleaning one's hands to remove dirt, germs, and other microorganisms. It involves
washing hands with soap and water or using alcohol-based hand rubs) prior to exiting Room B.2. Physician
1 don (putting on an item or clothing) on an N-95 (a disposable face mask that covers the user's nose and
mouth which offers protection from small solid or liquid droplets found in the air) prior to entering Unit A (the
COVID [Coronavirus Disease- a highly contagious respiratory disease caused by the SARS-CoV-2 virus.
SARS-CoV-2 is thought to spread from person to person through droplets released when an infected
person coughs, sneezes, or talks] unit).3. The Unit Manager (UM) wears the N-95 mask correctly covering
the mouth and nose while in Unit A.4. Dietary Supervisor Assistant (DSA) change gloves and performs
hand hygiene after picking up a bowl from the floor and before continuing with tray line (a healthcare food
service assembly line where food trays are prepared by passing through a series of stations, each
performing a specific task like adding cold items or hot food, to ensure efficient and accurate meal delivery
to residents). 5. Dietary Staff (DTS) did not pick up a bag of bowl lids from the floor and put it on tray line
near the ready-to-eat foods. These deficient practices had the potential to spread infection to staff and
residents.Findings:1. During a concurrent interview and record review of the facility's floor plan on
8/15/2025 at 10:12 AM, Infection Preventionist Nurse (IPN) stated an N-95 mask should always be worn in
Unit A (the COVID 19 Unit). IPN also stated when going into the resident's room in Unit A, PPE should be
worn before entering the room and PPE should be removed/ doff before leaving the room. IPN stated there
is signage posted and mask available outside of unit A outlining infection control protocols. IPN stated the
red marking indicated on the floor plan means unit A is a COVID-19 unit. During a concurrent observation
and interview on 8/15/2025 at 10:43 AM, LVN 1 was observed rolling a used gown outside of Room B, went
back in Room B to dispose of the used gown and left Room B without performing hand hygiene. LVN 1
stated LVN 1 should have but did not remove his gown and performed hand hygiene prior to exiting Room
B. LVN 1 stated it is not okay because it can spread infection to staff and other residents. During an
interview on 8/15/2025 at 10:47 AM, IPN stated hand hygiene and donning of PPE should occur prior to
entering the resident's room who is on isolation precautions (set of infection control measures designed to
prevent the spread of infectious diseases in healthcare settings), and doffing of PPE and performing hand
hygiene should occur before exiting the resident's room who is on isolation precaution. IPN stated with the
indication of a mask already worn since Room B is in Unit A, the donning of PPE should be done as follow:
perform hand hygiene, don gown, and don gloves before entering a resident's room, and doffing should be
done as follows: doff gloves, doff gown and perform hand hygiene before exiting a resident's room. 2.
During a concurrent observation and interview on 8/15/2025 at 12PM in Unit A, Physician 1 was noted
without an N95 mask. Physician 1 was also observed walking up and down the hallway of Unit A twice
without a mask/N-95 on. Physician 1 stated he forgot to put his mask on while in Unit A. 3. During a
concurrent observation and interview on 8/15/2025 at 12:30 PM in Unit A, Unit Manager (UM) was
observed with his N95 mask under placed under his chin not covering UM's mouth or nose. UM stated he
was not wearing his N95 mask on correctly to ensure his mouth and his nose were covered. A review of the
facility's P&P titled Personal Protective Equipment, revised 7/1/2023, the P&P indicated the facility will wear
an N-95 to follow their respiratory protection
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055293
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055293
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/15/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Santa Anita Convalescent Hospital
5522 Gracewood Ave.
Temple City, CA 91780
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
program. The P&P also indicated when gowns are used, they are used only once and discarded into
appropriate receptacle located in the room in which the procedure is performed. A review of the facility's
P&P titled Categories of Transmission-Based Precautions Resident isolation, revised 7/1/2023, the P&P
indicated the gown is removed, and hand hygiene is performed before leaving the resident's environment. A
review of the facility's P&P titled Infection Prevention and Control Program, revised 10/24/2025, the P&P
indicated it is intended to facilitate maintaining a safe, sanitary, and comfortable environment and to help
prevent and manage transmission of diseases and infections. A review of the facility's P&P titled Hand
Hygiene, revised 2/20/2025, the P&P indicated hand hygiene should be done immediately upon entering a
resident occupied area and immediately upon exiting a resident occupied area. A review of the facility's
P&P titled COVID-19 and Quarantine, revised 7/1/2025, the P&P indicated staff will be required to wear
masks when there is an outbreak in the facility and appropriate PPE when care for a resident. A review of
the Centers of Disease Control Guidelines How to use your N95 Respirator, dated 3/12/2025, the
guidelines indicated when putting on an N95 Respirator, the respirator should be placed under the chin with
the nose piece bar at the top with the nose piece mold to the shape of your nose and it should fit snugly.
https://www.fda.gov/medical-devices/personal-protective-equipment-infection-control/n95-respirators-surgical-masks-face-m
4. During a concurrent observation on 8/15/2025 at 12 PM in the kitchen with Dietary Supervisor (DS)
present, the tray line was observed. Dietary Supervisor Assistant (DSA) was observed dropping a bowl of
food from the refrigerator, then picking it up and continuing the tray line with the same contaminated gloves.
During an interview on 8/15/2025 at 12:10 PM in the kitchen, DS stated DSA should have changed gloves
and perform hand hygiene after picking up the bowl from the floor and before touching anything in the
kitchen/ continuing the tray line. DS also stated not changing gloves and performing hand hygiene is not
okay because it can spread infection. 5. During an observation on 8/15/2025 at 1:18 PM in the kitchen, tray
line was observed when Dietary Staff (DTS) dropped a bag of bowl lids. DTS was observed picking up the
bag of bowl lids, put it on the tray line near the ready-to-eat foods and touched the tray line with the same
contaminated gloves. During an interview on 8/15/2025 at 1:20 PM in the kitchen during tray line,
Registered Dietician (RD) stated DTS should have changed DTS' gloves and performed hand hygiene
before continuing to work on the tray line because that can spread infection to the residents. DTS also
stated, the bag of bowl lids that was picked up from the floor by the DTS should not be placed on the tray
line and/ or near the ready-to- eat food items to avoid contamination of food served to the residents. A
review of the facility's Policy and Procedure (P&P) titled Food Storage, revised 6/1/2017, the P&P indicated
wash hands before handling food and keep work surfaces clean and orderly. A review of the facility's P&P
titled General Dietary Department, revised 10/24/2022, the P&P indicated staff should wear intact
disposable gloves in good condition that are changed appropriately to reduce the spread of infection. A
review of the facility's P&P titled Hand Hygiene, revised 2/20/2025, the P&P indicated washing hands with
soap and water before and after food preparation and before direct contact with food.
Event ID:
Facility ID:
055293
If continuation sheet
Page 4 of 4