F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to implement its written abuse policies and
procedures when staff did not follow the required steps for responding to and reporting a documented
allegation of resident-to-resident abuse after Resident 1 reported that Resident 2 threw objects, including
cups and utensils, toward Resident 1.This failure left Resident 1 and Resident 2 without required protective
interventions and placed them at risk for psychosocial harm.During a review of Resident 1's clinical record
titled, admission RECORD, the record indicated Resident 1 was admitted to the facility with multiple
diagnoses which included generalized anxiety disorder (a mental health condition that causes fear, a
constant feeling of being overwhelmed and excessive worry about everyday things) and depression (mood
disorder that causes a persistent feeling of sadness and loss of interest).Review of Resident 2's clinical
record titled, admission RECORD, the record indicated Resident 2 was admitted to the facility with multiple
diagnoses which included dementia (the loss of cognitive functioning - thinking, remembering, and
reasoning - to such an extent that it interferes with a person's daily life and activities) and metabolic
encephalopathy (a brain dysfunction caused by a chemical imbalance in the body that can cause
confusion, memory problems, and changes in behavior).During an interview on 11/20/25 at 1:36 p.m., with
Resident 1, Resident 1 stated she had a problem with Resident 2 about a month ago when Resident 2
urinated on the floor and threw a butter knife and fork at her. Resident 1 stated that the objects did not hit
her. Resident 1 also stated that she told the activities director and the Director of Nursing (DON) of the
incident.Review of Resident 1's electronic medical records titled, Progress Notes, dated 10/13/25 4:25 p.m.,
indicated, . RESIDENT [Resident 1] CAME TO ACTIVITIES AND STATED ROOMMATE [Resident 2] IS
THROWING OBJECTS AT HER. URINATING ON HER SIDE OF THE ROOM AND SHE [Resident 1]
FEELS UNSFAFE- NOTIFIED DON/ADON/SS.Review of Resident 2's electronic medical records titled,
Progress Notes, dated 10/13/25 at 4:24 p.m., indicated, . ROOMMATE [Resident 1] CAME TO ACTIVITIES
AND STATED RESIDENT [Resident 2] IS PEEING ON HER SIDE OF THE ROOM, THROWING CUPS,
UTENSILS AT HER- DOES NOT FEEL SAFE.During a concurrent interview and record review on 11/20/25
at 3:20 p.m. with the Assistant Director of Nursing (ADON), Resident 1 and Resident 2's progress notes
were reviewed. The ADON acknowledged that there was no follow-up documentation, no nursing notes,
and no investigation was done after the incident. The ADON stated that it put Resident 1 and Resident 2 at
risks for harm especially when the intradisciplinary team (IDT - group of health care professionals with
various areas of expertise who work together toward the goals of residents) was not aware of the
incident.During a concurrent interview and record review on 11/20/25 at 3:40 p.m. with the Activities
Director (AD), Resident 1 and Resident 2's progress notes were reviewed. The AD verified that she
documented both progress notes for the two residents involved with the incident. The AD stated that the
DON took over the investigation and therefore she did not complete any further follow-up or
documentation.During a concurrent interview and record review on 11/20/25 at 3:46 p.m. with the DON,
Resident 1 and Resident 2's progress notes were reviewed. The DON stated that she was
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
055304
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055304
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Care Center
1221 Rosemarie Lane
Stockton, CA 95207
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
not familiar with the incident and had no recollection of being notified, despite the progress notes indicating
the DON, ADON, and Social Services were notified. The DON acknowledged the event was an alleged
abuse incident and no investigation was completed for Resident 1 and Resident 2. The DON stated that
there was a potential risk for abuse, and Resident 1 and Resident 2 could have potentially gotten
hurt.During a joint interview and policy review on 11/21/25 at 1:57 p.m. with the Administrator (ADM) and
DON, the facility's undated policy titled, Compliance with Reporting Allegations of
Abuse/Neglect/Exploitation was reviewed. The policy indicated, .all allegations of
abuse/neglect/exploitation. must be reported to the Administrator of the facility. 6. Investigation: The facility
will investigate all allegations and types of incidents. The ADM and DON verified that the facility's abuse
policy was not followed for the alleged resident-to-resident abuse incident involving Resident 1 and
Resident 2. The DON acknowledged that the IDT was unable to follow-up with either residents or conduct
an investigation because the incident was not reported to them and did not come to their attention until the
Department surveyor informed them during the investigation.
Event ID:
Facility ID:
055304
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055304
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brookside Care Center
1221 Rosemarie Lane
Stockton, CA 95207
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to report an allegation of resident-to-resident abuse
incident to the Department within the required timeframe when Resident 1 reported that Resident 2 was
throwing objects, including cups and utensils toward Resident 1. This failure left Resident 1 and Resident 2
without required protective interventions and placed them at risk for psychosocial (internal cognitive
aspects of a person's life and how they interact with those around them) harm. During a review of Resident
1's clinical record titled, admission RECORD, the record indicated Resident 1 was admitted to the facility
with multiple diagnoses which included generalized anxiety disorder (a mental health condition that causes
fear, a constant feeling of being overwhelmed and excessive worry about everyday things) and depression
(mood disorder that causes a persistent feeling of sadness and loss of interest).Review of Resident 2's
clinical record titled, admission RECORD, the record indicated Resident 2 was admitted to the facility with
multiple diagnoses which included dementia, (the loss of cognitive functioning - thinking, remembering, and
reasoning), anxiety, and metabolic encephalopathy (a brain dysfunction caused by a chemical imbalance in
the body that can cause confusion, memory problems, and changes in behavior).During an interview on
11/20/25 at 1:36 p.m. with Resident 1, Resident 1 stated she had a problem with Resident 2 about a month
ago when Resident 2 urinated on the floor and threw a butter knife and fork at her. Resident 1 stated that
the objects did not hit her. Resident 1 also stated that she told the activities director and the Director of
Nursing (DON) of the incidents.During a concurrent interview and record review on 11/20/25 at 3:20 p.m.
with the Assistant Director of Nursing (ADON), Resident 1 and Resident 2's progress notes were reviewed.
The ADON acknowledged that the Department was not notified of the event between Resident 1 and
Resident 2 involving the throwing of a knife and fork. The ADON also stated that as a mandatory reporter
for alleged abuse cases, the event needed to be reported to the Department within two hours. The ADON
stated that it put Resident 1 and Resident 2 at risk for harm especially when the intradisciplinary team (IDT
- group of health care professionals with various areas of expertise who work together toward the goals of
residents) was not aware of the incident. During a concurrent interview and record review on 11/20/25 at
3:46 p.m. with the DON, Resident 1 and Resident 2's progress notes were reviewed. The DON
acknowledged the event was an alleged abuse incident and should have been reported to the Department
within two hours. The DON stated that there was a potential risk for harm for both Resident 1 and Resident
2. During a joint interview and policy review on 11/21/25 at 1:57 p.m. with the Administrator (ADM) and
DON, the facility's undated policy titled, Compliance with Reporting Allegations of
Abuse/Neglect/Exploitation was reviewed. The Policy indicated, .all allegations of
abuse/neglect/exploitation. must be reported to the Administrator of the facility and to other appropriate
agencies. Procedure for Response and Reporting Allegations of Abuse. 2. A. Notify the appropriate
agencies immediately: as soon as possible, but no later than 24 hours after discovery of the incident. The
ADM and DON agreed that the facility's reporting process was not followed for the alleged
resident-to-resident abuse incident involving Resident 1 and Resident 2. The ADM and DON acknowledged
that the Department was not notified about the incident. The DON stated that the IDT was unable to
follow-up because they were not aware of the allegation until the Department surveyor informed them.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055304
If continuation sheet
Page 3 of 3