F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, facility document review, and facility P&P review, the facility failed ensure
timely reporting of a staff to resident abuse allegation for one of eight sampled residents (Resident 1).
* CNA 3 allegedly sat next to Resident 1, put his hand on the resident's shoulder and made the resident
feel uncomfortable. This failure had the potential for abuse to go unreported at a facility with a highly
vulnerable resident population and posed the risk of continued abuse of the residents.
Findings:
Review of facility's P&P titled Abuse, Neglect, Exploitation or Misappropriation – Reporting and
Investigating revised April 2024 showed resident abuse (including injuries of unknown origin), neglect,
exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies
(as required by current regulations) and thoroughly investigated by facility management at the time to
ensure resident is safe. Findings of all confined investigations
are documented and reported. The Administrator or the individual making the allegation immediately
reports his or her suspicion to the following persons or agencies:
a. The state licensing/certification agency responsible for surveying/licensing the facility; b. The local/state
ombudsman; c. The resident's representative: d. Adult protective services (where state law provides
jurisdiction in long-term care); e. Law enforcement officials; f. The resident's attending physician; and g. The
facility medical director. Immediately is defined as: a. within two hours of an allegation involving abuse or
result in physical harm/serious bodily injury; or b. within 24 hours of an allegation that does not involve
abuse or result in physical harm/serious bodily injury.
Review of the facility's SOC 341 - Report of Suspected Dependent/Elder Abuse dated 4/10/25, showed the
facility reported an abuse allegation to the CDPH, L&C Program on 4/10/25 at 1521 hours. The SOC 341
showed Resident 1 was the alleged victim and CNA 3 was the alleged suspected abuser, and the incident
was reported by Resident 1 on 4/4/25 around 1745 hours.
Review of Resident 1's medical record was initiated on 4/10/25. Resident 1 was admitted to the facility on
[DATE].
Review of Resident 1's MDS assessment dated [DATE],showed the resident had a BIMS score of 9,
indicating moderate cognitive impairment.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055330
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Advanced Rehab Center of Tustin
2210 E. First Street
Santa Ana, CA 92705
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of the facility's Grievance/ Complaint Report Form dated 4/5/25, showed CNA 3 came to Resident
1's room while she was on her phone. CNA 3 sat next to Resident 1 and put his hand on her shoulder
(brushing), making Resident 1 feeluncomfortable.
On 4/10/25 at 1000 hours, an interview was conducted with Resident 1. Resident 1 stated the alleged
abuse incident with CNA 3 occurred on 4/4/25. Resident 1 stated while she was playing a game on her
phone, CNA 3 sat on her bed and put his arms around her. Resident 1 gestured towards her shoulder and
touched her thigh. Resident 1 further stated she felt uncomfortable and violated. Resident 1 stated she
reported the incident to RN 2.
On 4/10/25 at 1240 hours, an interview was conducted with RN 2. RN 2 verified the alleged abuse incident
occurred on 4/4/25, and stated the DON, SSD, and Administrator were informed.
On 4/10/25 at 1355 hours, an interview was conducted with the SSD. The SSD stated she was informed of
the alleged abuse incident on 4/4/25, and received the grievance on 4/7/25.
On 4/10/25 at 1430 hours, an interview was conducted with the DON. The DON stated the alleged abuse
was reported to her on 4/4/25,and the grievance report was filed by RN 2. The DON further stated she
would submit the SOC.
On 4/11/25 at 1029 hours, an interview was conducted with the Administrator. The Administrator was
informed and acknowledged the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055330
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Advanced Rehab Center of Tustin
2210 E. First Street
Santa Ana, CA 92705
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0660
Plan the resident's discharge to meet the resident's goals and needs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and
services were coordinated to meet the resident's needs when discharged from the facility for one of two
sampled residents (Resident 4). This failure resulted in Resident 4 not having appropriate care at home,
which had the potential to negatively affect Resident 1's health.
Residents Affected - Few
Findings:
Closed medical record review for Resident 4 was initiated on 4/10/25. Resident was admitted in the facility
on 1/2/25 and was discharged on 3/17/25.
Review of Resident 4's H&P examination showed the resident had fluctuating capacity to understand and
make decisions.
Review of Resident 4's MDS assessment dated [DATE], showed the resident had a BIMS score of 6,
indicating severe cognitive impairment. Resident 4's functional abilities showed the resident required
substantial to maximal assistance in eating, oral hygiene and upper body dressing. Resident 4 was
dependent with toileting, lower body dressing, transfers from chair/bed to chair, and did not attempt to walk
due to medical condition.
Review of Resident 4's Discharge Summary/ Post Discharge Plan of Care with an effective date of 3/12/25,
failed to show the review of the discharge plan was signed and dated by the resident/resident
representative under section F.
Review of Resident 4's Order Summary Report showed a physician's order dated 3/17/25, for may
discharge home on 3/17/25 with medications, home health, physical/occupational therapy evaluation,
registered nurse for medication management, and medical equipment bed and wheelchair.
Further review of Resident 4's medical record failed to show documented evidence of a family member
education for Resident 4's care at home.
On 4/11/25 at 1115 hours, a telephone interview was conducted with Family Member 1. Family Member 1
stated he informed the facility he would not be able to be at Resident 4's home during the time of discharge,
however the facility proceeded to discharge the resident to the home and was received by her roommate.
Family Member 1 stated he did not receive any discharge education or instructions for Resident 4's care at
home. Family Member 1 further stated the SSD told him the home health agency would visit the resident to
provide care. However, the home health agency required Family Member 1 to take Resident 4 to the
physician's office to get approved for home health visits. Family Member 1 stated he could not transport
Resident 4 to the physician's office because Resident 4 had limited mobility, and he did not know how to
transfer the resident to his car. Family Member 1 further stated Resident 4 was helpless, in pain and not
eating, Resident 4 felt depressed at home. Resident 4 was taken to the acute care hospital via paramedics.
On 4/15/25 at 1426 hours, an interview and concurrent medical record review was conducted with RN 3.
RN 3 stated the SSD made arrangements for the resident's discharge transportation and home health
agency to follow up. RN 3 stated she did not remember providing education on the home care to the
resident's family member. RN 3 verified Resident 4's Discharge Summary/ Post Discharge Plan of Care
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055330
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055330
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Advanced Rehab Center of Tustin
2210 E. First Street
Santa Ana, CA 92705
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0660
was not signed by the resident/resident's representative.
Level of Harm - Minimal harm
or potential for actual harm
On 4/15/25 at 1501 hours, an interview and concurrent medicalrecord review was conducted with the DON.
The DON verified Resident 4's Discharge Summary/ Post Discharge Plan of Care was notsigned by the
resident/resident'srepresentative. The DON further stated she expected the nurses to educate the resident
or resident's representative on the plan of care for discharge.
Residents Affected - Few
On 4/15/25 at 1640 hours, an interview and concurrent medical record review was conducted with the SSD.
The SSD stated a referral for the home health care was sent to the home health agency with an
understanding the home health agency accepted the resident. However, the SSD received an email from
the home health liaison officer stating the home health agency required an approval from Resident 4's
primary physician. The SSD further stated the resident's family member could not take the resident to see
the resident's physician which caused the resident not to receive the home health care services as ordered
by the facility's physician for the discharge.
On 4/16/25 at 0947 hours, an interview was conducted with the DOR. The DOR stated the resident was
totally dependent with bed mobility and was transferred from bed to wheelchair using a Hoyer lift. Resident
4 was unable to stand and could not walk. The resident was discharged from the rehabilitation services on
3/3/25 to receive the RNA services for the range of motion exercises. The DOR verified no family teaching
was provided because the resident was discharge to RNA.
On 4/16/25 at 1008 hours, an interview was conducted with the MDS Nurse. The MDS Nurse stated the
resident had fluctuating cognitive capacity. The MDS Nurse stated the SSD was responsible to coordinate
discharge with the resident's family member. The MDS Nurse stated he did not provide a family education
for care of Resident 4 at home.
On 4/16/25 at 1101 hours, an interview was conducted with the home health agency liaison officer. The
home health agency liaison officer stated the resident was eligible for home health however, the family
member was not able to transport Resident 4 to the resident's primary physician to get approval for the
home health services. The home health agency liaison officer verified Resident 4 did not receive any home
health care from the agency.
On 4/16/25 at 1645 hours, an interview was conducted with the Administrator. The Administrator was
informed and acknowledged the findings above.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055330
If continuation sheet
Page 4 of 4