F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observation, interview and record review, the facility failed to ensure one of three sampled
residents (Resident 1) with impaired mental status received adequate supervision to prevent accident
hazards when Resident 1 left the facility and was found and brought to the police station by a concerned
citizen.
This failure resulted in Resident 1's elopement (elopement is when a patient or resident who is incapable of
adequately protecting themselves, departs the health care facility unsupervised and undetected) and had
the potential for Resident 1 to be dehydrated, injured, or struck by a motor vehicle.
Findings:
During a review of Resident 1's Annual Minimum Data Set (MDS - Resident assessment and care guide
tool), dated 4/20/24, the MDS indicated Resident 1's Basic Interview of Mental status (BIMS, a scoring
system used to determine the resident's cognitive status regarding attention, orientation, and ability to
register and recall information. A BIMS score of thirteen to fifteen is an indication of intact cognitive status.)
score was 04 and indicated poorly impaired mental status. The MDS indicated Resident 1 was unable to
recall the correct year, month and day of the week. The MDS indicated Resident 1 used a manual
wheelchair for mobility. The MDS indicated Resident 1 responded only to simple and direct communication.
The MDS further indicated Resident 1 had diagnosis of Non-Alzheimer's Dementia (a group of diseases
characterized by progressive deficits in behavior, executive function or language).
During a review of Resident 1's progress notes, dated 5/30/24, the progress notes indicated on 5/29/24 at
8:10 p.m., Resident 1 eloped from the facility and the police were notified. The progress notes indicated the
police dispatcher mentioned Resident 1 was brought to the police station by a concerned citizen. The
progress notes further indicated Resident 1's Family Member (FM1) brought Resident 1 back to the facility.
During a concurrent observation and interview, on 6/13/24, at 11:20 a.m., with the Administrator (Admin),
Resident 1's room observed with two sliding doors that exited directly into the car parking lot. An exit alarm
was observed located on top of the exit sliding doors. The Admin stated the sliding door exit alarm next to
Resident 1's bed was found to be loosely connected and not working when Resident 1 eloped from the
facility.
During a concurrent observation and interview, on 6/13/24, at 11:30 a.m., Resident 1 was observed sitting
in a wheelchair in the activity room, verbally responsive with incomprehensible sounds.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055338
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055338
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/16/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Sage Post Acute
1832 B Street
Hayward, CA 94541
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent interview and record review, on 6/13/24 at 12:35 p.m., with Admin, Admin stated
Resident 1 attempted to open her room's sliding door in the past. Admin could not provide documentation
that addressed Resident 1's attempts to open sliding door that exited into the car parking area, offered
room change, and revised care plan prior to the elopement.
During an interview on 6/13/24 at 1:39 p.m., with Maintenance Staff (MS), MS stated usually he checked
facility's exit door alarms monthly for proper functioning. MS said he did not keep records of scheduled
checks or maintenance. MS stated the string to the exit door alarm next to Resident 1's bed was
disconnected and loosely screwed. MS stated he reattached the alarm string with a washer to have it in
place. MS stated removing the exit door alarm string deactivated the alarm.
During an interview on 6/13/24 at 2:45 p.m., Licensed Vocational Nurse (LVN 1), LVN 1 stated she was on
duty as charge nurse when Resident 1 eloped. LVN 1 stated she was aware Resident 1 was confused and
wandered with risk for elopement. LVN 1 stated one staff member told her Resident 1 was missing. LVN 1
said she went to Resident 1's room, the sliding door was opened, and the alarm to the sliding door was not
working. LVN 1 said the exit alarm did not make a sound, the alarm string cord was disconnected and
pulled out. LVN 1 said Resident 1's wheelchair was next to her bed and Resident 1 was not in her room.
LVN 1 said she called the police right away informed police Resident 1 was missing. Police informed LVN 1
that Resident 1 was found and brought to the police station by a good citizen.
During an interview on 6/14/24 at 11:30 a.m., FM 1 stated she was at the facility to visit Resident 1 on
5/29/24 at about 8:00 p.m. when staff could not find Resident 1. FM 1 said staff told her Resident 1 was
missing. FM 1 stated she called the Police and was informed that Resident 1 was found about nine blocks
away from the facility and was brought to the police station by a good citizen. FM 1 stated she drove to the
police station and brought Resident back to the facility. FM 1 stated staff told her Resident 1 was last seen
after dinner around 5:30 p.m. FM 1 stated she told the charge nurse about her concern regarding the
opened sliding doors in Resident 1''s room several days before Resident 1 left the facility.
During a review of the facility's policy and procedure (P&P) titled, Safety and Supervision of Residents,
revised December 2007, the P&P indicated, Our facility strives to make the environment as free from
accident hazards as possible. Resident safety and supervision and assistance to prevent accidents are
facility-wide priorities.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055338
If continuation sheet
Page 2 of 2