F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide adequate assistance to prevent accidents for one
(1) of two (2) residents (Resident 1). On 4/24/2024, Certified Nursing Assistant 2 (CNA 2) assisted
Resident 1 back to bed from the resident's wheelchair without assistance of another facility staff.
This failure resulted in Resident 1 having an assisted fall with CNA 2 and placed resident at risk of injury.
Findings:
During a review of Resident 1's admission Record, the admission Record indicated the resident was initially
admitted to the facility on [DATE] and readmitted [DATE] with diagnoses of atherosclerotic (a buildup of fats,
cholesterol [waxy, fat-like substance found in the blood and cells] and other substances in and on the artery
[a blood vessel that carries blood away from the heart and to the body's tissue and organs] walls) heart
disease (a group of conditions that affect the heart and blood vessels) and intracranial injury (also known
as traumatic brain injury [TBI] is a brain injury caused by external force).
During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 4/15/2025,
the MDS indicated the resident was cognitively intact (ability to think, remember, and reason) with cognitive
skills for daily decision making. Resident 1 was dependent (helper does all of the effort. Resident does
none of the effort to complete activity or the assistance of 2 or more helpers is required for the resident to
complete the activity) with chair/bed-to-chair transfers (the ability to transfer to and form a bed to a chair or
wheelchair), going from lying to sitting on the side of the bed, lower body dressing (the ability to dress and
undress below the waist), and putting on/taking off footwear. Resident 1 needed substantial/minimal
assistance (helper does more than half the effort) with upper body dressing (the ability to dress and
undress above the waist and personal hygiene and needed supervision or touching assistance (helper
provides verbal cues and/or touching/steadying and/or contact guard assistance as resident completes
activity) with eating.
During a review of Resident 1's Physical Therapy (PT; treatment that helps you improve how your body
performs physical movements) Evaluation and Plan of Treatment dated 4/10/2025, the PT Evaluation and
Plan of Treatment indicated Resident 1 was referred to PT due to new onset of decrease in strength,
decrease in functional mobility, decrease in transfers, reduced balance, and reduced functional activity
tolerance which placed Resident 1 at risk for falls, further decline in function, immobility, limited out-of-bed
activity, muscle atrophy (wasting), decrease in level of mobility and decreased ability to return to prior level
of assistance. The PT Evaluation and Plan of Treatment also
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
055341
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055341
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pasadena Palace Tcu
716 South Fair Oaks Ave
Pasadena, CA 91105
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
indicated Resident 1 informed them that he is non-ambulatory (unable to walk) and is wheelchair bound.
the PT Evaluation and Plan of Treatment further indicated under the functional mobility assessment that
Resident 1 was dependent with chair/bed-to-chair transfers and under the musculoskeletal (the
combination of the muscles and bones of the body, which work together to allow for movement, support,
and posture) system assessment Resident 1's fight lower extremity and left lower extremity strength were
evaluated to be impaired.
During a review of Resident 1's Nursing Daily Note dated 4/24/2025, Resident 1's Nursing Daily Note
indicated around 2:00 PM Resident 1 wanted to go back to bed and CNA 2 attempted to assist him back
when Resident 1 started to slowly slide down to the floor with CNA 2's assistance and had an assisted fall.
The Nursing Daily Note indicated, Resident 1 stated his head came in contact with the floor and resident
was transferred to the general acute care hospital (GACH) via (by) 9-1-1 emergency services.
During an interview on 4/28/2025 at 2:47 PM with Resident 1, Resident 1 stated on 4/24/2025, he was
assisted by CNA 2 from the resident's wheelchair to the bed but the resident fell on the floor and went to
GACH.
During an interview on 4/28/2025 at 3:14 PM with Registered Nurse (RN), RN stated Resident 1 was
transferred to the hospital on 4/24/2025 after having an assisted fall with CNA 2. RN stated CNA 2 was
attempting to lift the resident from the resident's wheelchair to the bed and Resident 1 gradually slid down
and was assisted to the floor.
During an interview on 4/28/2025 at 4:35 PM with the Director or Nursing (DON), the DON stated Resident
1 required 2 person assist and that on 4/24/2025, CNA 2 had told the DON that Resident 1 wanted to go
back to bed and CNA 2 did not call for the assistance of a second person to transfer Reisdent1 from
wheelchair to the bed.
During an interview on 4/28/2025 at 5:37 PM with CNA 2, CNA 2 stated on 4/24/2025 at the start of CNA
2's shift, CNA 2 and the CNA assigned to Resident 1 on 4/24/2025 consulted with Resident 1's usual nurse
regarding how to assist Resident 1 to and from bed to wheelchair. CNA 2 stated, CNA 2 and the other CNA
were told by the licensed nurse (unable to recall who) that Resident 1 was as 2- person assist. CNA 2
stated later in the day, Resident 1 demanded to go back to bed from his wheelchair and after wheeling
Resident 1 back to his bedside, CNA 2 asked Resident 1 to wait so that he could find a second person to
assist CNA 2 in transferring Resident 1 back to bed. CNA 2 stated, CNA 2 attempted to lift Resident 1, and
the resident was too heavy and started to slide which resulted in CNA 2 holding Resident 1 tightly and
sliding him down very slowly to the floor. CNA 2 further stated that CNA 2 should not have lifted or assisted
Resident 1 to transfer from wheelchair to bed by himself and should have asked another CNA or licensed
nurse to assist.
During an interview on 4/28/2025 at 6:18 PM with the DON, the DON stated when a resident who is
assessed as a 2-person assist with transfers and is not assisted by 2 people, the resident could potentially
fall and could result in an injury to the resident.
During a review of the facility's policy and procedure (P&P) titled, Fall Risk Assessment, revised March
2018, the P&P indicated, The nursing staff, in conjunction with the attending physician, consultant
pharmacist, therapy staff, and others, will seek to identify and document resident risk factors for falls and
establish a resident-centered prevention plan based on relevant assessment information. The P&P further
indicated the staff and attending physician will collaborate to identify and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055341
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055341
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pasadena Palace Tcu
716 South Fair Oaks Ave
Pasadena, CA 91105
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
address modifiable risk factors and interventions to try and minimize the consequences of risk factors that
are not modifiable.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055341
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055341
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pasadena Palace Tcu
716 South Fair Oaks Ave
Pasadena, CA 91105
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one (1) of two (2) sampled residents
(Resident 2) received food that accommodated resident intolerances and preferences.
This failure placed Resident 2 at risk for experiencing feelings of sadness and distress and had the
potential to result in Resident 2 having decreased meal intake which would lead to weight loss and
malnutrition (a state of nutritional deficiency or imbalance that occurs when the body does not receive or
absorb sufficient nutrients [calories, protein, vitamins, minerals] to maintain health and function properly).
Findings:
During a review of Resident 2's admission Record, the admission Record indicated the resident was initially
admitted to the facility on [DATE] and readmitted [DATE] with diagnoses of spondylosis (a condition in
which there is abnormal wear on the cartilage [a touch, flexible tissue that lines joints and gives structure to
parts of the body] and bones of the neck [cervical vertebrae]) and anxiety disorder (a condition that causes
excessive feelings of fear, dread, and uneasiness, along with other symptoms).
During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool), dated 2/1/2025,
MDS indicated the resident was cognitively intact (ability to think, remember, and reason) with cognitive
skills for daily decision making. Resident 2 was independent (resident completes the activity by themselves
with no assistance from a helper) with walking 150 feet, transfers (how resident moves to and from bed,
chair, wheelchair, standing position), upper and lower body dressing (the ability to dress and undress above
and below the waist), putting on/taking off footwear, personal hygiene and eating.
During a review of Resident 2's Physician Order Sheet dated April 2025, the Physician Order Sheet
indicated an order from 11/14/2024 for regular diet with a note indicating resident is a vegetarian.
During a review of Resident 2's Comprehensive Nutritional assessment dated [DATE], the Comprehensive
Nutritional Assessment indicated resident dislikes milk, eggs and meat and her diet order as
regular/vegetarian.
During a review of Resident 2's Dietary Care Plan dated 5/2025, Resident 2's Dietary Care Plan indicated
Resident 2's dietary preference of being vegetarian and indicated interventions including to administer and
serve diet as ordered and tolerated and that the dietary supervisor will adhere to resident's food
preferences.
During a review of Resident 2's Daily Nursing Note dated 4/14/2025, the Daily Nursing Note indicated
Resident 2 was upset due to receiving a lunch tray where beef was mixed in with her food and she is
vegetarian. The Daily Nursing Note also indicated that the resident's food tray was checked, and a tiny
piece of meat was found in the middle of the scoop of rice and that the cook in the kitchen was aware that
the resident is vegetarian. The Daily Nursing Note further indicated resident had thrown up twice due to the
incident and had complained that she had not had meat in over 35 years.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055341
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055341
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pasadena Palace Tcu
716 South Fair Oaks Ave
Pasadena, CA 91105
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of Resident 2's Daily Nursing Note dated 4/26/2025, the Daily Nursing Note indicated that
during dinner time around 5:50 PM, resident found two pieces of chicken in her soup which was witnessed
by Licensed Vocational Nurse 1 (LVN 1).
During an interview on 4/28/2025 at 2:20 PM with the Administrator (ADM), the Administrator stated on
4/26/2025 Resident 2 was served chicken in her soup against her religious and personal preference. The
ADM stated all staff are aware that Resident 2 is a vegetarian and that Resident 2's dietary preference is
reflected in her meal tickets.
During a concurrent observation and interview on 4/28/2025 at 3:20 PM with Resident 2 inside her room,
two small pieces of chicken were observed on top of a small soup lid. Resident 2 stated she kept the two
small pieces of chicken that were found in her soup from 4/26/2025 as evidence. Resident 2 stated, on
4/26/2025 around 5:00 PM for dinner, she found 2 small pieces of chicken in her soup and stated it was not
the first time and during a previous incident she had found ground beef in her rice. Resident 2 also stated
that it is a sin (an action or thought that goes against moral or religious standards) in her religion to eat
meat and it made her sad and disturbed when she found out that she sinned.
During an interview on 4/28/2025 at 3:53 PM with Certified Nursing Assistant 1 (CNA 1), CNA 1 stated on
4/26/2025 she was called by Resident 2 to her room and observed two small pieces of chicken in Resident
2's soup.
During an interview on 4/28/2025 at 3:56 PM with LVN 1, LVN 1 stated on 4/26/2025 she was called over to
Resident 2's room and was a witness to Resident 2 finding chicken in her soup. LVN 1 stated Resident 2's
soup container was open and on top of the lid she observed 2 pieces of chicken that Resident 2 had found
in her soup.
During an interview on 4/28/2025 at 4:35 PM with the Director of Nursing (DON), the DON stated upon a
resident's admission, the dietary supervisor assesses the resident's food preferences. The DON stated that
Resident 2 has been a vegetarian since her admission to the facility and it is the kitchen's responsibility to
ensure the resident's food is prepared and correctly matches the resident's preferences & meal ticket. The
DON also stated there is another meal tray check on the floor by the CNAs prior to the meal trays being
distributed out to the residents, however, upon the CNA meal tray check they are unable to individually
scoop through the food on the tray to check those items and the last two incidents where Resident 2 found
meat in her food were only found after Resident 2 had started going through her food.
During an interview on 4/28/2025 at 6:05 PM with the [NAME] (CK), the CK stated in the kitchen during
trayline (a system used in food service where food trays are moved along an assembly line) the trayliner
(person who reads out resident's meal ticket preferences to cook) reads out the resident's meal ticket to the
cook who then places the corresponding food onto the resident's plate. The CK stated, at least three people
in the kitchen double check the meal trays prior to it being delivered to the floor, however, there may
sometimes be a mistake. The CK further stated if ever a resident does not get their food preference it can
result in them getting upset and mad.
During an interview on 4/28/2025 at 6:15 PM with the DON, the DON stated when a resident doesn't
receive their food preference it can end up affecting their physical, emotional and mental wellbeing.
During a review of the facility's policy and procedure (P&P) titled, Resident Food Preferences
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055341
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055341
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pasadena Palace Tcu
716 South Fair Oaks Ave
Pasadena, CA 91105
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
revised July 2017, the P&P indicated, Individual food preferences will be assessed upon admission and
communicated to the interdisciplinary team.
During a review of the facility's P&P titled, Accommodation of Needs, revised March 2021, the P&P
indicated, The resident's individual needs and preferences are accommodated to the extent possible,
except when the health and safety of the individual or other residents would be endangered.
Event ID:
Facility ID:
055341
If continuation sheet
Page 6 of 6