F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to report an allegation of sexual abuse (any act of sexual
contact that a person suffers, submits to, participates in, or performs as a result of force or violence,
threats, fear, or deception or without having legally consented to the act) for one (1) of two (2) sampled
residents (Resident 1) within 2-hour timeframe to the State Survey Agency (SA, where state law provides
for jurisdiction in long-term care facilities) and the state ombudsman (advocates for residents of nursing
homes, board and care homes and assisted living facilities), in accordance with the facility's abuse policy.
This deficient practice had the potential to compromise or impede the protection of Resident 1 from further
abuse, which could result in emotional distress.
Findings:
During a review of Resident 1 ' s admission Record, the admission Record indicated the resident was
admitted to the facility on [DATE] with diagnoses that included spondylosis (gradual breakdown of the spine
and related structures), anxiety disorder (persistent and excessive worry that interferes with daily activities),
depression (a common mental health condition characterized by a persistent low mood, loss of interest or
pleasure in activities, and other symptoms that can significantly interfere with daily life) and borderline
personality disorder (a personality disorder characterized by severe mood swings, impulsive behavior, and
difficulty forming stable personal relationships).
During a review of Resident 1 ' s Minimum Data Set (MDS, resident assessment screening tool), dated
2/1/2025, the MDS indicated the resident had no impairment of cognitive (capable of remembering,
learning new things, concentrating, or making decisions that affect everyday life) skills for daily decision
making. Resident 1 required supervision (helper provides verbal cues or touching assistance) for upper and
lower body dressing and putting on/taking off footwear. Resident 1 required set up or clean up assistance
(helper sets up or cleans up) for eating, oral hygiene and personal hygiene.
During a review of Resident 1 's Care Plan titled, Resident 1 has episodes of false accusation as evidence
by claiming a resident ' s visitor touched her arm and tried to kiss her, dated 4/28/2025, the care plan
indicated staff interventions were to report to attending physician (MD) if resident exhibits behavior.
During a review of Resident 1 ' s Progress Notes, dated 5/2/2025 at 6:05 AM, the Progress Notes indicated
Resident 1 claimed a male visitor inappropriately touched her weeks ago.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055341
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055341
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pasadena Palace Tcu
716 South Fair Oaks Ave
Pasadena, CA 91105
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 5/2/2025 at 9:54 AM with Resident 1, Resident 1 stated that on 4/24/2025, a
resident's husband tried to forcefully kiss her, and she reported it to Certified Nursing Assistant 1 (CNA1)
and Registered Nurse 2 (RN 2) immediately after it happened.
During an interview on 5/6/2025 at 6:45 PM with CNA 1, CNA 1 stated that on 4/24/2025, Resident 1
reported to her that a resident's husband tried to forcefully kiss her. CNA 1 stated she reported it to RN 2
and RN 2 reported it to the Administrator.
During a concurrent interview and record review on 5/3/2025 at 1:22 PM with the Administrator, the facility '
s policy and procedure (P&P) titled, Reporting and Investigating Abuse (the willful infliction of injury,
unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental
anguish), Neglect (the failure of the facility, its employees or service providers to provide goods and
services to a resident that are necessary to avoid physical harm, pain, mental anguish or emotional
distress), Exploitation or Misappropriation unlawful or unauthorized use of another person's money for
personal gain or other unauthorized purposes), dated 9/2022 was reviewed. The P&P indicated that all
reports of resident abuse are reported to local, state and federal agencies and thoroughly investigated by
facility management. The Administrator or the individual making the allegation immediately reports his/her
suspicion to the following persons or agencies: local/state ombudsman, resident ' s representative, law
enforcement, the resident's MD (Doctor of Medicine), state licensing/certification agency responsible for
surveying the facility (CDPH) and the facility ' s medical director . Immediately is defined as within 2 hours
of an allegation involving abuse or result in serious bodily injury. The Administrator stated the reporting
policy indicated that an abuse allegation must be reported from 2 hours to 24 hours. The Administrator
stated was aware of this abuse allegation on 4/24/25 but it was not reported to CDPH, and ombudsman
until 5/1/25. The resident may suffer emotional distress and may continue to be abused if an abuse
allegation is not reported promptly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055341
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055341
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pasadena Palace Tcu
716 South Fair Oaks Ave
Pasadena, CA 91105
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to honor the food preferences for one (1) of two (2) sampled
resident's (Resident 1) in accordance with the facility's policy and procedure (P&P) titled, Resident Food
Preferences and as indicated on the physician's order.
This deficient practice had the potential to cause Resident 1 to feel disrespected and to feel stomach
discomfort.
Findings:
During a review of Resident 1's admission Record, the admission Record indicated the resident was
admitted to the facility on [DATE] with diagnoses that included spondylosis (gradual breakdown of the spine
and related structures), anxiety disorder (persistent and excessive worry that interferes with daily activities),
depression (a common mental health condition characterized by a persistent low mood, loss of interest or
pleasure in activities, and other symptoms that can significantly interfere with daily life) and borderline
personality disorder (a personality disorder characterized by severe mood swings, impulsive behavior, and
difficulty forming stable personal relationships).
During a review of Resident 1's Minimum Data Set (MDS, resident assessment screening tool), dated
2/1/2025, the MDS indicated the resident had no impairment of cognitive (capable of remembering,
learning new things, concentrating, or making decisions that affect everyday life) skills for daily decision
making. Resident 1 required supervision (helper provides verbal cues or touching assistance) for upper and
lower body dressing and putting on/taking off footwear. Resident 1 required set up or clean up assistance
(helper sets up or cleans up) for eating, oral hygiene and personal hygiene.
During a review of Resident 1's Physician's Diet Order, dated 11/14/2025, the Diet Order indicated
Resident 1's diet was vegetarian (a person who does not eat meat, and sometimes other animal products,
especially for moral, religious, or health reasons).
During a review of Resident 1's Care Plan titled, Resident was yelling in the hallway saying that there's
meat in her lunch tray and she's vegetarian dated 4/14/2025, the care plan indicated that there was a piece
of meat in her scooped rice and interventions included to serve diet as ordered.
During a review of Resident 1's Progress Notes, dated 5/2/2025 at 11:47 PM, the Progress Notes indicated
there was a small piece of meat on Resident 1's dinner plate.
During an interview on 5/3/2025 at 9:54 AM with Resident 1, Resident 1 stated she was served pizza with a
small piece of chicken on 5/2/2025. Resident 1 stated cook 1 (C1) and Registered Nurse 1 (RN 1)
confirmed it was meat when she complained about it. Resident 1 stated, I am a lifelong vegetarian so
eating meat will make me sick and is a sin.
During an interview on 5/3/2025 at 11:54 AM with C1, C1 stated that there was a small piece of chicken on
Resident 1's vegetarian pizza on 5/2/2025.
During an interview on 5/3/2025 at 12:28 AM with RN 1, RN 1 stated that Resident 1 complained about
having a small piece of meat on her pizza on 5/2/2025. RN 1 stated that it was confirmed to be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055341
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055341
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/03/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pasadena Palace Tcu
716 South Fair Oaks Ave
Pasadena, CA 91105
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
chicken by C1. RN 1 stated that eating meat can make a vegetarian sick because their stomach is not used
to processing meat and it may make them feel disrespected.
During a concurrent interview and record review on 5/3/2025 at 1:22 PM with the Administrator (ADM), the
facility's policy and procedure (P&P) titled, Resident Food Preferences, dated 7/2017 was reviewed. The
P&P indicated: Individual food preferences will be assessed upon admission and communicated to the
interdisciplinary team. Nursing staff will document the resident's food and eating preferences in the care
plan. If the resident is unhappy with the diet, the staff will create a care plan that the resident is satisfied
with. The ADM stated, the resident's food preferences were not honored since she received meat and she's
vegetarian.
Event ID:
Facility ID:
055341
If continuation sheet
Page 4 of 4