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Inspection visit

Health inspection

CLAREMONT HEIGHTS POST ACUTECMS #0553443 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0882 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Based on interview and record review, the facility failed to designate an individual as the infection preventionist (IP, oversees the facility Infection Prevention and Control program) on 2/24/2025 to 2/25/2025 and while the facility was having a COVID-19 (an infectious disease caused by the SARS-CoV-2 virus) outbreak (at least three COVID-19 positive cases in the facility within a seven-day period among residents and/or staff). This failure had the potential for the facility's Infection Prevention and Control program to not be implemented which could result in residents (in general), staff, and visitors contracting and spreading Covid-19. Findings: During a telephone interview on 2/26/2025 at 10:45 a.m. with the Public Health Nurse (PHN), the PHN stated the PHN had been working with the facility because the facility was currently going through a covid -19 outbreak. The PHN stated the facility's IP had quit and that the PHN did not know who would take over for the IP. During a telephone interview on 2/26/2025 at 11:35 a.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated LVN 1 was the facility's previously designated IP and last worked as the IP on 2/21/2025. LVN 1 stated LVN 1 was no longer the facility's IP. LVN 1 stated LVN 1 had been assigned to pass medications to residents (in general) on 2/24/2025 and 2/25/2025. During an interview on 2/27/2025 at 9:04 a.m. with LVN 1, LVN 1 stated the DON assigned LVN 1 to take care of residents (in general) as a charge nurse on 2/24/2025 and 2/25/2025. The IP stated the facility management (in general) informed LVN 1 that LVN 1 would remain the facility IP until the facility found another IP to replace LVN 1. During a concurrent interview and record review on 2/27/2025 at 9:30 a.m. with the Director of Staff Development (DSD), the facility's Daily Nursing Staffing Sign-In Log, dated 2/24/2025, and the facility's Daily Nursing Staffing Sign-In Log, dated 2/25/2025 were reviewed. The DSD stated both Daily Nursing Staffing Sign-In Logs indicated IP was assigned to work as a charge nurse and not as IP on 2/24/2025 and2/25/2025. During a review of the facilities job description titled, Infection Preventionist, undated, the job description indicated, The Infection Preventionist (IP) serves as the facility's Infection Prevention and Control Officer, with oversight of the facility Infection Prevention and Control program. The IP serves as a practitioner, resource, consultant, educator, and facilitator . Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 7 Event ID: 055344 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055344 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/27/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Claremont Heights Post Acute 590 S. Indian Hill Blvd. Claremont, CA 91711 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883 Develop and implement policies and procedures for flu and pneumonia vaccinations. Level of Harm - Minimal harm or potential for actual harm Based on interview and record review, the facility failed to implement the facility's influenza immunization (flu vaccination, protect against infection by influenza viruses) and/or pneumococcal immunizations (pneumococcal vaccine [PCV] protects against infections caused by the bacterium Streptococcus pneumoniae) program for four of seven sampled residents (Resident 1, 2, 3, and 4) when: Residents Affected - Some a. For Resident 1, who refused the flu vaccination on 10/7/2024, the facility failed to document that education was provided regarding risk vs benefits of taking an influenza vaccination. Resident 1's medical record did not contain a signed declination for the flu vaccination. b. Facility staff administered a flu vaccination to Resident 2 on 10/1/2024. The facility staff failed to document in Resident 2's medical record the lot number (how a manufacturer keeps track of where and when the vaccination was produced) of the flu vaccination administered to Resident 2. Resident 2's medical record failed to contain a signed informed consent for Resident 2 to receive a flu vaccination. c. The facility failed to administer a PCV to Resident 3 after Resident 3's Resident Representative (RR) signed an informed consent to receive the PCV on 1/10/2025. d. The facility failed to administer a PCV and a flu vaccination to Resident 4 after Resident 4 signed informed consents on 2/5/2025 to receive both the PCV and flu vaccination. These failures had the potential for residents to not receive vaccinations that are used to protect residents from influenza viruses and/or by the bacterium Streptococcus pneumoniae and for residents to not be informed of the risks and benefits of the vaccines. (Cross Reference F887) Findings: a. During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 1/25/2022, with diagnoses including hemiplegia (Muscle weakness or partial paralysis on one side of the body that can affect the arms, legs, and facial muscles) and hemiparesis (muscle weakness or partial paralysis on one side of the body) following cerebral infarction (also called ischemic stroke, occurs as a result of disrupted blood flow to the brain), respiratory failure (when the lungs can't get enough oxygen into the blood), and epilepsy (a disorder in which nerve cell activity in the brain is disturbed, causing seizures). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 2/6/2025, the MDS indicated Resident 1 was severely impaired (never/rarely made decisions) impaired in cognitive skills (ability to make daily decisions). The MDS indicated Resident 1 required substantial/maximal assistance (helper does more than half the effort) from staff for toileting, oral, and personal hygiene and dressing. During a concurrent interview and record review on 2/26/2025, at 3:41 p.m. with the Director of Nursing (DON), Resident 1's Immunization Report, dated 2/26/2025 was reviewed. The Immunization Report indicated Resident 1 refused to receive a flu vaccination from the facility for the 2024/2025 Influenza season. The DON stated Resident 1's medical record indicated no documentation that education was (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055344 If continuation sheet Page 2 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055344 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/27/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Claremont Heights Post Acute 590 S. Indian Hill Blvd. Claremont, CA 91711 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some provided to Resident 1 regarding risks and benefits of receiving a flu vaccination. The DON stated Resident 1's medical record did not contain a signed declination for the flu vaccination for the 2024/2025 flu season. b. During a review of Resident 2's AR, the AR indicated the facility admitted Resident 2 on 11/18/2018, and readmitted Resident 2 on 7/13/2024, with diagnoses including type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), hypertension (high blood pressure), and difficulty in walking. During a review of Resident 2's MDS, dated 11/27/2024, the MDS indicated Resident 2 was moderately impaired in cognitive skills (decisions poor; cues/supervision required). The MDS indicated Resident 2 required partial/moderate (helper does less than half the effort) from staff for toileting and personal hygiene and dressing. During a concurrent interview and record review on 2/26/2025, at 3:45 p.m. with the DON, Resident 2's Progress Notes (PN), dated 10/1/2024, timed at 4:49 p.m. was reviewed. The PN indicated facility staff administered a flu vaccination to Resident 2 on 10/1/2024. The DON stated Resident 2's medical record indicated no documentation that education was provided to Resident 1 regarding risks and benefits of receiving the flu vaccination. The DON stated Resident 1's medical record did not contain a signed consent for Resident 2 to receive the flu vaccination on 10/1/2024. The DON stated Resident 2's medical record did not indicate the flu vaccine's lot number. The DON stated an informed consent was needed from residents (in general) to ensure the residents (in general) were aware of risks and benefits of receiving a vaccination. The DON stated it was the resident's (in general) right to give an informed consent. c. During a review of Resident 3's AR, the AR indicated the facility admitted Resident 3 on 1/10/2025, with diagnoses including fracture of right femur (broken bone in right leg), lack of coordination, and difficulty in walking. During a review of Resident 3's MDS, dated 2/11/2025, the MDS indicated Resident 3 had no impairment in cognitive skills. The MDS indicated Resident 3 required partial/moderate from staff for toileting hygiene, bathing, and lower body dressing. During a concurrent interview and record review on 2/26/2025, at 3:48 p.m. with the DON, Resident 3's PCV13 Informed Consent, dated 1/10/2025 was reviewed. The PCV13 Informed Consent indicated Resident 3's RR agreed for Resident 3 to receive the PCV. The DON stated facility staff did not administer the PCV to Resident 3. d. During a review of Resident 4's AR, the AR indicated the facility admitted Resident 4 on 2/5/2025, with diagnoses including chronic obstructive pulmonary disease (COPD, a group of diseases that cause airflow blockage and breathing-related problems), acute pulmonary edema (swelling caused by too much fluid trapped in the body's tissues), and muscle weakness. During a review of Resident 4's MDS, dated 2/12/2025, the MDS indicated Resident 4 was moderately impaired in cognitive skills. The MDS indicated Resident 4 was dependent (helper does all the effort) on staff for toileting hygiene and lower body dressing. The MDS indicated Resident 4 required substantial/maximal assistance from staff for bathing. During a concurrent interview and record review on 2/26/2025, at 3:55 p.m. with the DON, Resident (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055344 If continuation sheet Page 3 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055344 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/27/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Claremont Heights Post Acute 590 S. Indian Hill Blvd. Claremont, CA 91711 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some 4's PCV Informed Consent, dated 2/5/2025 and Resident 4's Resident Influenza Vaccine Informed Consent (Flu Informed Consent), dated 2/5/2025 were reviewed. Both the PCV Informed Consent and Flu Informed Consent indicated Resident 4 agreed to receive the PCV and the flu vaccination. The DON stated facility staff did not administer the PCV or the flu vaccination to Resident 4. During a review of the facility's policy and procedure (P&P) titled, Influenza Prevention and Control, revised September 10, 2020, the P&P indicated: A. Before offering the influenza vaccine, each Resident or the Resident's representative will be given education regarding the risk and benefits and potential side effects of the immunization. The CDC Vaccination Information Statement (VIS) will be used as part of the Resident's (representative's) education B. Residents are offered an influenza immunization every year during flu season, unless the immunization is medically contraindicated, or the Resident has already been immunized during the current flu season C. The Resident or representative must give consent prior to receiving the vaccine. They can refuse the immunization-with such refusal being noted in the Resident's medical record D. The Resident's medical record will include documentation that indicates, at a minimum, the following: i. The Resident or the Resident's representative was provided education regarding the risk and benefits and potential side effects of the influenza vaccination ii. The Resident was given a copy of IC - 14 - Form A - Influenza Vaccination, Informed Consent or Refusal iii. There is a physician order to administer the influenza vaccine iv. Whether the Resident received the influenza vaccine, could not receive the vaccine due to a medical contraindication or refused the vaccine v. The medical contraindication will be documented by the healthcare provider. If the medical contraindication is resolved, the Resident or representative will be approached to obtain consent for immunization vi. The vaccine type, dose, route and nurse administrating the vaccine will be documented on the medication administration record vii. The vaccine lot number will be recorded on the immunization log During a review of the facility's P&P titled, IPC601 Pneumococcal Vaccination, revised 9/26/2023, the P&P indicated: 1. Upon admission, obtain the pneumococcal history of all residents. a. Resident or resident representative may self-report vaccination history (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055344 If continuation sheet Page 4 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055344 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/27/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Claremont Heights Post Acute 590 S. Indian Hill Blvd. Claremont, CA 91711 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883 b. Document pneumococcal vaccination history in medical record Level of Harm - Minimal harm or potential for actual harm 2. Based on the resident's pneumococcal vaccination history, offer the appropriate vaccine . 3. Resident/Representative will sign the appropriate consent form. Residents Affected - Some 4. Administer the appropriate vaccine per the CDC/ACIP guidance . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055344 If continuation sheet Page 5 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055344 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/27/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Claremont Heights Post Acute 590 S. Indian Hill Blvd. Claremont, CA 91711 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0887 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Based on interview and record review, the facility failed to implement the facility's Covid-19 (a respiratory illness caused by a virus that easily spreads from person to person) immunization (Covid vaccination, a vaccine intended to provide immunity against Covid-19) program for three of seven sampled residents (Resident 2, 4, and 5) and all facility staff when: a. The facility failed to offer the latest covid vaccination to Resident 2. b. The facility failed to administer a covid vaccination to Resident 4 after Resident 4 signed an informed consent on 2/5/2025 to receive the covid vaccination. c. For Resident 5, who received a covid vaccination on 4/24/2024, the facility failed to document if Resident 5 was provided education regarding the benefits and potential risks associated with the covid vaccination. d. The facility failed to maintain documentation of screening, education, offering, and current Covid-19 vaccination status for the facility's staff. These failures had the potential for residents and staff to not be vaccinated for Covid-19 which could result in the spread of Covid-19 to residents, staff, and visitors in the facility. Findings: a. During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 11/18/2018, and readmitted Resident 2 on 7/13/2024 with diagnoses including type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar), hypertension (high blood pressure), and difficulty in walking. During a review of Resident 2's Minimum Data Set (MDS, a resident assessment tool), dated 11/27/2024, the MDS indicated Resident 2 was moderately impaired in cognitive skills (decisions poor; cues/supervision required). The MDS indicated Resident 2 required partial/moderate (helper does less than half the effort) from staff for toileting and personal hygiene and dressing. During a concurrent interview and record review on 2/26/2025, at 3:45 p.m. with the DON, Resident 2's medical record was reviewed. The DON stated Resident 2's medical records indicated no documentation that Resident 2 was offered the latest Covid-19 vaccination. The DON stated if Resident 2's medical record did not contain documentation that Resident 2 was offered the Covid-19 vaccination then the facility staff did not offer the Covid-19 vaccination to Resident 2. b. During a review of Resident 4's AR, the AR indicated the facility admitted Resident 4 on 2/5/2025 with diagnoses including chronic obstructive pulmonary disease (COPD, a group of diseases that cause airflow blockage and breathing-related problems), acute pulmonary edema (swelling caused by too much fluid trapped in the body's tissues), and muscle weakness. During a review of Resident 4's MDS, dated 2/12/2025, the MDS indicated Resident 4 was moderately impaired in cognitive skills. The MDS indicated Resident 4 was dependent (helper does all the effort) (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055344 If continuation sheet Page 6 of 7 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055344 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/27/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Claremont Heights Post Acute 590 S. Indian Hill Blvd. Claremont, CA 91711 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0887 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some on staff for toileting hygiene and lower body dressing. The MDS indicated Resident 4 required substantial/maximal assistance from staff for bathing. During a concurrent interview and record review on 2/26/2025, at 3:55 p.m. with the DON, Resident 4's COVID-19 Vaccination, Informed Consent or Refusal (Covid Informed Consent), dated 2/5/2025 was reviewed. The Covid Informed Consent indicated Resident 4 agreed to receive the Covid-19 vaccination. The DON stated facility staff did not administer the Covid-19 vaccination to Resident 4. c. During a review of Resident 5's AR, the AR indicated the facility admitted Resident 5 on 12/6/2020 with diagnoses including spinal stenosis (the spaces in the spine narrow and create pressure on the spinal cord and nerve roots), morbid obesity, and Alzheimer's disease (a progressive disease that destroys memory and other important mental functions). During a review of Resident 5's MDS, dated 2/12/2025, the MDS indicated Resident 5 was moderately impaired in cognitive skills. The MDS indicated Resident 5 was dependent on staff for toileting hygiene, lower body dressing, and bathing. During a concurrent interview and record review on 2/26/2025, at 3:59 p.m. with the DON, Resident 5's PN, dated 4/24/2024, timed at 6:39 p.m., was reviewed. The PN indicated facility staff administered the Covid-19 vaccination to Resident 5 on 4/24/2024. The DON stated Resident 5's medical record indicated no documentation that education was provided to Resident 5 regarding risks and benefits of receiving the Covid-19 vaccination. The DON stated Resident 5's medical record did not contain a signed consent for Resident 5 to receive the Covid-19 vaccination on 4/24/2024. d. During a telephone interview on 2/26/2025 at 11:35 a.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated LVN 1 had been hired to be the facility's Infection Preventionist (IP) on 2/11/2025. LVN 1 stated the facility did not have a system or documentation to keep track of the Covid-19 vaccination status of the facility's staff. During a review of the facility's policy and procedure (P&P) titled, COVID-19 Vaccination Program, revised March 15, 2022, the P&P indicated, The Facility will offer SARS-CoV-2 vaccinations (including additional and booster doses) to all Residents . During a review of the facility's Respiratory Virus Prevention & Control Plan (Plan), revised January 10, 2025, the Plan indicated, Facility employees will be educated and offered COVID-19 and Influenza vaccines and strongly encouraged to get vaccinated. A consent or declination form will be signed by the employee and the form will be placed in their confidential medical record. Upon hire, a copy of any immunization records for vaccines received outside of the facility will be requested and reviewed by the Director of Staff Development and/or Infection Preventionist, not as a contingency for hire, but to include in the vaccination rates as for the facility. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055344 If continuation sheet Page 7 of 7

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Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0883GeneralS&S Epotential for harm

    F883 - Influenza and pneumococcal immunizations

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

  • 0887GeneralS&S Epotential for harm

    F887 - Infection control

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

  • 0882GeneralS&S Dpotential for harm

    F882 - Infection preventionist

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

FAQ · About this visit

Common questions about this visit

What happened during the February 27, 2025 survey of CLAREMONT HEIGHTS POST ACUTE?

This was a inspection survey of CLAREMONT HEIGHTS POST ACUTE on February 27, 2025. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at CLAREMONT HEIGHTS POST ACUTE on February 27, 2025?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Develop and implement policies and procedures for flu and pneumonia vaccinations."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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