F 0567
Honor the resident's right to manage his or her financial affairs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure the safety and proper monitoring of
resident funds for one of three residents investigated, Resident 1, when Resident 1 lost money in his
personal bank account.
Residents Affected - Few
This failure had the potential to affect the resident's psychosocial and general well-being.
Findings:
During a concurrent observation and interview of Resident 1 on 8/13/24 at 4:20 p.m., Resident 1 was laying
in his bed, alert and verbally responsive. He appears calm and comfortable. Resident 1 stated that the
previous business office manager (PBOM), who was no longer working with the facility, had taken money
from his bank account.
Review of Resident 1's clinical records indicated, he was admitted to the facility on [DATE] with diagnoses
including unspecified chronic obstructive pulmonary disease (COPD, a group of lung diseases that block
airflow and make it difficult to breathe), essential primary hypertension (high blood pressure), and
hyperlipidemia (a condition in which there are high levels of fat particles in the blood). Resident 1's brief
interview for mental status (BIMS, an assessment used in long-term care facilities to monitor cognition)
score was 10, dated 7/26/24, which suggests moderately impaired cognition.
Review of the facility's investigation report dated 8/15/24 indicated, that PBOM was arrested by police. The
police department reported this to the administrator of the facility.
During an interview with the administrator (ADM), on 8/22/24 at 4:00 p.m., ADM verified that Resident 1
reported to them that PBOM had taken money from his bank account. ADM stated that the facility received
copies of the account of Resident 1 and forwarded them to law enforcement. ADM further verified that they
should have initiated checks and balance system for business office practices to safeguard resident funds
and prevent this incident to happen because the personal money of Resident 1 was not protected.
During an interview with the director of nursing (DON), on 9/24/24 at 3:15 p.m., DON verified that resident
funds should be safe and protected. DON further verified that there should be checks and balance system
for business office practices to protect resident funds, including Resident 1's money.
Review of the facility's policy titled, Resident Rights, revised, December 2016 indicated, Employees shall
treat all residents with kindness, respect and dignity. Federal and state laws guarantee
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055356
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055356
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oceanview Post Acute
200 Lighthouse Avenue
Pacific Grove, CA 93950
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0567
certain basic rights to all residents of the facility. These rights include the resident's right to be free from
abuse misappropriation of property, and exploitation
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055356
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055356
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oceanview Post Acute
200 Lighthouse Avenue
Pacific Grove, CA 93950
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0687
Provide appropriate foot care.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure that the resident receive proper foot
care and treatment for one of three residents investigated, Resident 2, when Resident 2 did not get an
immediate appointment to see a podiatrist.
Residents Affected - Few
This failure had the potential to affect the resident's foot condition, general health and well-being.
Findings:
During a concurrent observation and interview with Resident 2 on 8/13/24 at 4:30 p.m., Resident 2 was
laying in his bed, calm, alert, oriented and verbally responsive. Resident 2 stated that he told the nurses
that he wanted to see a podiatrist for his toenails, a few months ago but until now, he was never seen by a
podiatrist. His toenails were long and uncut.
During another concurrent observation and interview with Resident 2 on 8/22/24 at 4:20 p.m., Resident 2's
toenails remained uncut and long. Resident 2 stated that no podiatrist had seen him until this time.
During an interview with the minimum data set coordinator (MDSC, collects data related to residents in
order to develop and evaluate a comprehensive care plan) on 8/22/24 at 4:25 p.m., MDSC verified that
Resident 2 was not seen by a podiatrist yet because it was not covered by his insurance. MDSC further
verified that the previous administrator had not approved, for the facility to pay Resident 2's appointment
with a podiatrist.
During the interview with the administrator (ADM) on 8/22/24 at 4:30 p.m., ADM verified that Resident 2
had not seen a podiatrist yet but was scheduled to see one already.
Review of Resident 2' clinical records indicated, Resident 2 was admitted to the facility on [DATE] with
diagnoses including nondisplaced fracture (broken bone where the pieces remain aligned) of base of neck
of right femur (the region just below the ball of the right hip joint), subsequent encounter for closed fracture
(resident is receiving routine care for a condition after the active treatment phase) with routine healing,
generalized muscle weakness (decrease in muscle strength that can make it harder to move the body) and
unspecified obesity (a disorder that involves having too much body fat). Resident 2's brief interview for
mental status (BIMS, an assessment used in long-term care facilities to monitor cognition) score was 15,
taken on 8/15/24, which suggests cognitively intact.
Review of Resident 2's order summary report, dated 8/22/24 indicated, that Resident 2 had an order for
referral to in house podiatrist on 3/31/24.
During a concurrent record review of Resident 2's clinical records and interview with the director of nursing
(DON) on 9/24/24 at 2:30 p.m., DON verified that Resident 2 had a referral order to in house podiatrist on
3/31/24 but was not seen, until recently. DON further verified that Resident 2 just had an appointment with
the podiatrist on 9/4/24.
During an interview with the social services director (SSD) on 9/24/24 at 2:40 p.m., SSD verified that
Resident 2's delayed appointment with the podiatrist was because, it was not covered by his
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055356
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055356
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oceanview Post Acute
200 Lighthouse Avenue
Pacific Grove, CA 93950
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0687
insurance and the previous administrator did not approve, for the facility to pay for the coverage.
Level of Harm - Minimal harm
or potential for actual harm
Review of the facility's policy titled, Physician Services, revised April 2013 indicated, Physician orders and
progress notes shall be maintained in accordance with current Omnibus Budget Reconciliation Act (OBRA,
primary purpose was to improve the quality of care provided by long-term care facilities and to enhance the
quality of life of the residents) regulations and facility policy
Residents Affected - Few
Review of the facility's policy titled, Referrals, Social Services, revised December 2008 indicated, Social
services personnel shall coordinate most resident referrals with outside agencies Referrals for medical
services must be based on physician evaluation of resident need and a related physician order
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055356
If continuation sheet
Page 4 of 4