F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a comprehensive care plan (specific
interventions to provide effective and person-centered care to meet the resident's needs) was initiated, for
five of seven residents (Residents 1, 21, 22, 29, and 151) when:
1. Residents 1, 21, 22, 29, and 151 had limited range of motion (ROM- the full movement potential of a
joint) and/or contractures (condition of shortening and hardening of muscles, tendons, or other tissue, often
leading to abnormality and stiffness of the joints); and
2. Resident 21 had Apixaban (medication that helps prevent blood clots)
These failures had the potential to result in the delay in treatment and care for Residents 1, 21, 22, 29, and
151.
Findings:
1. On February 8, 2024, at 12:26 p.m., Resident 1 was observed sitting in her wheelchair in the hallway
with both hands flexed at the wrist and all fingers on both hands were clenched. Resident 1 was observed
to be able to extend both hands with minimal effort but unable to open all her fingers except the right index
finger.
On February 8, 2024, Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE],
with diagnoses which included venous insufficiency (occurs when leg veins do not allow blood to flow back
up to the heart).
A review of Resident 1's History and Physical, documented by the physician on October 16, 2022, indicated
contractures of the left hand.
A review of Resident 1's Minimum Data Set (MDS - an assessment tool), dated July 27, 2023, indicated the
following:
- Resident 1 had a BIMS (Brief Interview of Mental Status) of 7 (moderately impaired); and
- Resident 1 had limitation in ROM to both upper extremities.
In further review of Resident 1's record, there was no documented evidence a care plan was developed to
address Resident 1's left hand contractures after it was identified by the physician on October
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 39
Event ID:
055361
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
16, 2022. In addition, there was no care plan developed to address Resident 1's limitation in ROM on both
upper extremities after it was identified in the MDS on July 27, 2023.
2. On February 6, 2024, at 3:31 p.m., Resident 21 was observed lying in bed with both hands flexed at the
wrist and all fingers on both hands were clenched.
Residents Affected - Some
On February 8, 2024, Resident's 21's record was reviewed. Resident 21 was admitted to the facility on
[DATE], with diagnoses which included polyosteoarthritis (pain and stiffness affecting five or more joints).
A review of Resident 21's Summary Order, dated September 29, 2022, indicated Resident 21 was on
Apixiban 5 mg (milligram -unit of measurement) twice a day.
A review of Resident 21's MDS, dated January 7, 2024, indicated Resident 21 had limitation in ROM on
one side of the upper extremities.
In further review of Resident 21's record, there was no documented evidence a care plan was developed to
address Resident 21's limitation in ROM on one side of the upper extremities after it was identified on the
MDS record on January 7, 2024. In addition, there was no documented evidence a care plan was
developed for the use of Apixaban medication.
3. On February 6, 2024, at 10:13 a.m., Resident 22 was observed side-lying in bed with both knees flexed
towards her chest.
On February 8, 2024, Resident 22's record was reviewed. Resident 22 was admitted to the facility on
[DATE], with diagnoses which included chronic (long-term) pain syndrome ( broad term that covers
long-lasting pain and inflammation that can happen after an injury or a medical event).
A review of Resident 22's MDS, dated October 3, 2023, and January 3, 2024, indicated Resident 22 had
limitation in ROM on both lower extremities.
In further review of Resident 22's record, there was no documented evidence a care plan was developed to
address Resident 22's limitation in ROM on both lower extremities after it was identified on the MDS record
on October 3, 2023, and January 3, 2024.
4. On February 9, 2024, at 12:04 p.m., Resident 29 was observed with the Certified Restorative Nursing
Assistant (CRNA) and Licensed Vocational Nurse (LVN) 4, lying in bed with both hands flexed at the wrist
and fingers clenched.
In a concurrent interview with the CRNA, she stated Resident 29 was unable to extend both hands at the
wrist and open all fingers.
In a concurrent interview with LVN 4, she stated Resident 29 had contractures of both hands and fingers
and she was not sure when the resident developed the contractures.
On February 9, 2024, Resident 29's record was reviewed. Resident 29 was admitted to the facility on
[DATE], with diagnoses which included dementia (cognitive impairment).
A review of Resident 29's MDS, dated June 2, 2023, indicated Resident 29 had limitations in ROM on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 2 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
one side of the upper extremity.
Level of Harm - Minimal harm
or potential for actual harm
In further review of Resident 29's record, there was no documented evidence a care plan was developed to
address Resident 29's limitation in ROM on both upper extremities and/ or when it was initially identified on
the MDS record on February 15, 2018.
Residents Affected - Some
5. On February 6, 2024, at 3:30 p.m., an observation and concurrent interview was conducted with
Resident 151. Resident 151 was observed sitting in her wheelchair inside her room. Resident 151 was
observed with both ankles extended in a downward position. Resident 151 was observed not able to flex
both ankles upward. In a concurrent interview with Resident 151, she stated she had foot drop (difficulty
lifting the front part of the foot) on both of her feet.
On February 8, 2024, Resident 151's record was reviewed. Resident 151 was admitted to the facility on
[DATE], with diagnoses which included difficulty walking, and muscle wasting (a weakening, shrinking, and
loss of muscle caused by disease or lack of use).
A review of Resident 151's History and Physical, documented by the physician, on January 22, 2024,
indicated Resident 151 had weakness and bilateral (both) foot drop.
In further review of Resident 151's record, there was no documented evidence a care plan was developed
to address Resident 151's to bilateral foot drop after it was identified on the History and Physical on
January 22, 2024.
On February 9, 2024, at 4:50 p.m., a concurrent interview and record review was conducted with the
Assistant Director of Nursing (ADON) and the Director of Staff Development (DSD). The ADON and the
DSD stated all residents were to be assessed for any contractures and/or limitation with their ROM upon
admission. The ADON and the DSD stated residents with contractures and/or limitations with ROM were
discussed during care plan meeting quarterly. The ADON and the DSD stated there was no documentation
of a comprehensive care plan was developed for Residents 1, 21, 22, 29, and 151 to address residents'
limitation in ROM and/or contractures.
On February 9, 2024, at 6:16 p.m. a concurrent interview and record review was conducted with the ADON
and the DSD. The ADON and the DSD stated Resident 21's had an order for apixaban started on
September 29, 2022. The DSD stated there should have been a care plan developed for Resident 21's use
for Apixaban.
The facility's policy and procedure titled Care Plans, dated April 17, 2017, was reviewed. The policy
indicated, .A comprehensive care plan shall be developed for each resident that includes measurable
objectives and timetables to meet the resident's medical, nursing, and psychological needs .care plan is
developed within seven (7) days of the completion of the resident assessment or within twenty-one (21)
days after the resident's admission, whichever occurs first .a preliminary care plan is developed upon the
resident's admission. The preliminary care plan is used only until the comprehensive care plan has been
developed .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 3 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure, for seven of seven residents
(Residents 1, 16, 21, 22, 28, 29, and 151) reviewed for range of motion (ROM the full movement potential
of a joint), a system or process was in place to:
1. Identify, assess, evaluate, and monitor residents with limited ROM and contractures (condition of
shortening and hardening of muscles, tendons, or other tissue, often leading to (abnormality and stiffness
of the joints); and
2. Provide an appropriate care and treatment to improve, maintain, or prevent contractures and/or limitation
with ROM.
On February 9, 2024, at 7:20 p.m., the Administrator (ADM), the Assistant Director of Nursing (ADON), and
the Director of Staff Development (DSD) were verbally notified of the Immediate Jeopardy (IJ situation in
which the provider's noncompliance with one or more requirements of participation has caused or likely to
cause serious injury, harm, impairment, or death to a resident), due to the facility failure to identify, assess,
evaluate, monitor, and provide appropriate care and treatment, for seven residents (Residents 1, 16, 21, 22,
28, 29, and 151) with limited ROM and/or contractures.
These failures resulted in delayed identification of residents with limited ROM and/or contractures which
delayed the provision of care and treatment for Residents 1, 16, 21, 22, 28, 29, and 151. This delayed in
provision of care and treatment had placed the residents at risk for further decline in ROM
and/contractures.
On February 11, 2023, at 3:03 p.m., the ADM presented an acceptable plan of actions which included the
following:
- The seven residents identified to be affected by the deficient practice will be evaluated/screened by
therapy on Monday 2/12/24, to determine if they are candidates for therapy services, or if restorative
nursing (nursing interventions that promote the resident's ability to adapt and adjust to living as
independently and safely as possible) services are required;
- The results of the screening will be communicated to the physician on Monday 2/12/24 and the facility will
obtain therapy/restorative nursing orders for all residents affected by the deficient practice to identify what
interventions to implement to improve, maintain, or prevent further decline in range of motion;
- Care Plans were initiated and will be updated after the therapy evaluation and subsequent Physician
orders for the seven residents affected by the deficient practice; to address what interventions, equipment,
services, and orders are in place to improve, maintain, or prevent further decline in range of motion;
- All residents in the facility were assessed by the Registered Nurse for limited range of motion and/or
contractures. Additional residents were identified as having some degree of limited range of motion;
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 4 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
- All residents identified as having limited range of motion and/or contractures will be evaluated/screened by
Therapy on Monday 2/12/24, to determine if they are candidates for therapy services, or if restorative
nursing services are required;
- A range of motion assessment will be completed by a Registered Nurse and documented on all new
admissions entering the facility to identify residents with limited range of motion and/or contractures.
Residents identified as having limited range of motion and/or contractures will be reported to the Physician
for potential therapy screening or Restorative Nursing Program;
- The range of motion assessment will be completed and documented quarterly by a Registered Nurse in
conjunction with the comprehensive assessment, to evaluate and monitor any progress or decline in range
of motion;
- The interdisciplinary team will review the quarterly range of motion assessment at Care Plan meetings
and update the care plan as needed/indicated. The interdisciplinary team includes the following members:
Director of Staff Development (DSD), Assistant Director of Nursing (ADON), MDS Coordinator, Behavioral
Specialist, Social Services Designee (SSD), Medical Records Director, Director of Nursing (DON), Infection
Preventionist (IP), and Restorative Nursing Aide (RNA);
- The facility Behavioral Specialist has been designated to oversee the facility Restorative Nursing Program;
- All staff involved in the revised process for identifying, assessing, evaluating, monitoring, and
implementing appropriate treatment for residents with limited ROM and/or contractures will be in serviced
by the Director of Staff Development on 2/10 and 2/11/24;
- Monthly QAPI (Quality Assurance and Performance Improvement data driven and proactive approach to
quality improvement) meetings will now include evaluations of our system and process for identifying,
assessing, evaluating, and monitoring residents with limited range of motion and/or contractures as well as
the treatment and services provided to improve, maintain, or prevent further decline in range of motion;
- Monthly QAPI meetings will now include evaluations of our system and process for identifying, assessing,
evaluating, and monitoring residents with limited range of motion and/or contractures as well as the
treatment and services provided to improve, maintain, or prevent further decline in range of motion;
- This will include reports from the RNAs on treatment and services provided to residents with limited range
of motion and/or contractures;
- This will include reports from the Restorative Nursing Supervisor (Behavioral Specialist) on the quarterly
and admission Range of Motion assessments completed;
- This will include ongoing tracking and data analysis of residents whose Range of Motion has improved or
declined; and
- The Director of Nursing will report to the Administrator and Medical Director at the QAA (Quality
Assessment and Assurance) committee quarterly on the activities of the QAPI committee with regard to
range of motion and contractures.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 5 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
On February 12, 2024, at 5:50 p.m., the immediate jeopardy was removed in the presence of the ADM, the
ADON, and the DSD, upon onsite verification of the implementation of the plan of actions. The facility was
notified an extended survey would be conducted due to substandard quality of care issues.
Findings:
1. On February 8, 2024, at 12:26 p.m., a concurrent observation and interview was conducted with
Resident 1. Resident 1 was observed sitting in her wheelchair in the hallway with both hands flexed (bent)
at the wrist and all fingers on both hands were clenched. Resident 1 was observed to be able to extend
both hands with minimal effort but unable to open all her fingers except the right index finger. There was no
adaptive device (any tool used to help people with disabilities or impairments) observed on Resident 1's
bilateral hand. Resident 1 stated she used a device for both hands but only had one of them. She stated
she did not receive any ROM exercises for both hands.
On February 8, 2024, Resident 1's admission record was reviewed. Resident 1 was admitted to the facility
on [DATE], with diagnoses which included venous insufficiency (occurs when leg veins do not allow blood
to flow back up to the heart).
A review of Resident 1's History and Physical, documented by the physician on October 16, 2022, indicated
contractures of the left hand.
In further review of Resident 1's medical record, there was no documented evidence interventions were
initiated to address Resident 1's left hand contracture as identified by the physician on October 16, 2022.
A review of Resident 1's Minimum Data Set (MDS an assessment tool), dated July 27, 2023, indicated the
following:
- Resident 1 had a BIMS (Brief Interview of Mental Status) of 7 (moderately impaired); and
- Resident 1 had limitation in ROM to both upper extremities (part of the body that includes the arm,
forearm, wrist and hand).
In further review of Resident 1's medical record, there was no documented evidence an ongoing
assessment, evaluation, and monitoring of Resident 1's limitation in ROM and/or contractures on both
upper extremities were conducted by the facility. There was no documented evidence Resident 1's
limitations in ROM on both upper extremities identified in the MDS assessment dated [DATE], were
addressed for appropriate care and treatment.
On February 9, 2024, at 12:08 p.m., Resident 1 was observed in the hallway with the Certified Restorative
Nursing Assistant (CRNA) and Licensed Vocational Nurse (LVN) 3. Resident 1 was observed sitting on her
wheelchair with a hand roll (used to prevent the fingers of the hand from being in a tight fist which could
cause contracture) placed inside her right hand. There was no other device observed on Resident 1's left
hand.
In a concurrent interview with the CNRA, she stated Resident 1 was unable to extend both hands and
fingers. She stated Resident 1 did not have an order for ROM exercises.
In a concurrent interview with LVN 3, she stated Resident 1 had contractures of both hands and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 6 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
fingers. She stated she was not aware when Resident 1 developed the contractures on both hands.
Level of Harm - Immediate
jeopardy to resident health or
safety
2. On February 6, 2024, at 3:16 p.m., a concurrent observation and interview was conducted with Resident
16. Resident 16 was observed sitting in his wheelchair inside his room. Resident 16 was observed with
both hands flexed at the wrist in a downward position with all fingers clenched. There was no adaptive
device in place on both hands for Resident 16. Resident 16 was able to extend the left hand at the wrist but
unable to open up his fingers on the left hand. Resident 16 was unable to extend the right hand and open
his fingers. Resident 16 stated that he was not receiving exercises for his left or right hand and would like to
get further treatment and care.
Residents Affected - Some
On February 8, 2024, Resident 16's admission record was reviewed. Resident 16 was admitted to the
facility on [DATE], with diagnoses which included hemiplegia (paralysis on one side of the body) and
hemiparesis (weakness on one side of the body), neuralgia (nerve damage), and neuritis (inflammation of
the nerve).
A review of Resident 16's care plan dated October 2016, indicated, .has limited physical mobility r/t (related
to) contractures of left hand .he will maintain current level of function through next review .Resident will
receive ROM exercises as ordered by MD (MedicalDoctor/physician) .Encourage resident to wear hand
rolls as tolerated .
In further review of Resident 16's medical record, there was no documented evidence a physician order for
ROM exercises and hand roll were initiated as indicated on the care plan.
A review of History and Physical, documented by the physician, dated May 18, 2022, indicated Resident 16
had contractures of the left upper extremities.
A review of Resident 16's MDS, dated October 8, 2022, indicated the following:
- Resident 16 had a BIMS of 15 (no cognitive impairment); and
- Resident 16 had limitation in ROM on one side of the upper and lower extremities (part of the body the
includes the hip, thigh, knee, leg, ankle, and foot).
A review of Resident 16's MDS, dated October 13, 2023, indicated Resident 16 had impairment on both
side of the upper extremities and one side of the lower extremities.
In further review of Resident 16's medical record, there was no documented evidence an ongoing
assessment, evaluation, and monitoring of Resident 16's limitation in ROM on both side of the upper
extremities and one side of the lower extremities was conducted by the facility.
There was no documented evidence Resident 16's limitation in ROM identified on the resident's MDS
assessment on October 13, 2023, was addressed for appropriate care and treatment.
On February 9, 2024, at 12:08 p.m. Resident 16 was observed in the hallway with the CRNA and LVN 3.
Resident 16 was observed sitting in his wheelchair with both hands flexed at the wrist in downward position
with all fingers clenched. Resident 16 was able to extend the left hand at the wrist in upward motion but
unable to extend fingers. Resident 16 was observed unable to extend the right hand at the wrist nor extend
the fingers.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 7 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
In a concurrent interview with the CRNA, she stated she provided daily ROM exercises for both Resident
16's hands without a specific ROM order. She stated nobody had been evaluating the RNA services she
provided to the residents with limitation in ROM. She stated there were no instructions on which specific
exercises were needed based on the status of Resident 16's ROM.
In a concurrent interview with LVN 3, she stated Resident 16 had range of motion limitations on both hands
since admission.
3. On February 6, 2024, at 3:31 p.m., Resident 21 was observed lying in bed with both hands flexed at the
wrist and all fingers on both hands were clenched. Resident 21 was observed with a hand roll placed inside
the palm of the right hand.
On February 8, 2024, Resident's 21's admission record was reviewed. Resident 21 was admitted to the
facility on [DATE], with diagnoses which included polyosteoarthritis (pain and stiffness affecting five or more
joints).
A review of Resident 21's Order Summary Report, indicated the following:
- Order Date: 9/14/2020 .ROM exercises to Right hand 5x (five times) a week as tolerated .; and
- Order Date: 9/21/2020 .Administer right hand brace (a device designed to keep a specific joint or area of
your body from moving too much) for 8 hours per day as tolerated one time a day for hand contractures and
remove per schedule .
A review of Resident 21's MDS, dated July 7, 2023, indicated Resident 21 had no limitation in ROM on both
upper and lower extremities.
A review of Resident 21's History and Physical, documented by the physician on July 10, 2023, indicated
no limitation in ROM on both lower and upper and lower extremities.
A review of Resident 21's MDS, dated January 7, 2024, indicated Resident 21 had limitation in ROM on
one side of the upper extremities.
A review of Resident 21's Monthly Physician Progress Notes, documented by the physician on February 5,
2024, indicated no limitation in ROM of the bilateral upper and lower extremities.
In further review of Resident 21's medical record, there was no documented evidence an ongoing
assessment, evaluation, and monitoring of Resident 21's limitation in ROM on one side of the upper
extremities was conducted by the facility.
On February 9, 2024, at 11:45 a.m., Resident 21 was observed in her room with the CRNA and LVN 4.
Resident 21 was observed lying in bed with her lower legs flexed at the knee towards her chest. Resident
21 was observed with both hands flexed at the wrist and all fingers clenched.
In a concurrent interview with the CNRA, she stated Resident 21 was unable to extend her right hand at the
wrist nor open her fingers. She stated Resident 21 was able to extend and open her fingers on the left
hand. She further stated Resident 21 had difficulty extending her knees on both sides. The CRNA stated
Resident 21 was the only resident in the facility with an order for ROM exercises for her right hand.
However, she stated she performed daily ROM exercises for both hands, and ROM
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 8 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
exercises on knees without a specific order or instructions on how to perform it. She stated nobody had
been evaluating the RNA services she provided to the residents with limitation in ROM.
In a concurrent interview with LVN 4, he stated Resident 21 had contractures on the right hand and fingers.
LVN 4 stated Resident 21 had difficulty extending both knees and required assistance.
4. On February 6, 2024, at 10:13 a.m., Resident 22 was observed in her room, side lying in bed with both
knees flexed towards her chest.
On February 8, 2024, Resident 22's admission record reviewed. Resident 22 was admitted to the facility on
[DATE], with diagnoses which included chronic (long term) pain syndrome ( broad term that covers
long-lasting pain and inflammation that can happen after an injury or a medical event).
A review of Resident 22's MDS, indicated the following:
- April 3, 2022; Resident 22 had no limitation in ROM on upper and lower extremities; and
- July 5, 20223, October 3, 2023, and January 3, 2024; Resident 22 had limitation in ROM on both lower
extremities.
In further review of Resident 22's medical record, there was no documented evidence an ongoing
assessment, evaluation, and monitoring of Resident 22's limitations in ROM on both lower extremities was
conducted by the facility. There was no documented evidence Resident 22's limitations in ROM on both
lower extremities identified on multiple MDS assessments (April 3, 2022; July 5, 2023; October 3, 2023; and
January 3, 2024) were addressed for appropriate care and treatment.
On February 9, 2024, at 9:30 a.m., Resident 22 was observed in her room with the CRNA and LVN 4.
Resident 22 was observed lying in bed on her right side with both lower legs flexed at the knee towards her
chest. The CRNA was observed performing passive (requires assistance from staff) ROM to both lower
extremities, but resident was unable to fully extend both legs.
In a concurrent interview with the CRNA, she stated she provided daily ROM exercises for Resident 22
without specific order or instructions on how to perform it. She further stated nobody had been evaluating
the RNA services she provided to the residents.
In a concurrent interview with LVN 4, he stated Resident 22 had limitations in ROM on both lower
extremities. LVN 4 stated he was not sure how long and when resident developed limitations on both lower
extremities.
5. On February 8, 2024, Resident 28's admission record was reviewed. Resident 28 was admitted to the
facility on [DATE], with diagnoses which included contractures of the right hand, hemiplegia, and
hemiparesis of the right side.
A review of Resident 28's care plan, dated November 1, 2016, indicated, .has right side hemiplegia and
contracture of right hand and right ankle .will remain free from complication r/t (related to) hemiplegia and
contracture through next review .monitor/document/report PRN (as needed) any (sic) of immobility:
contractures forming or worsening .Resident will receive ROM exercises as ordered by MD .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 9 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
A review of Resident 28's MDS, dated August 6, 2023, indicated Resident 28 had limitations in ROM on
one side of the upper and lower extremities.
A review of Resident 28's Monthly Physician Progress Notes, documented by the physician, dated January
9, 2024, indicated Resident 28 had contractures of the right upper extremities.
In further review of Resident 28's medical record, there was no documented evidence an ongoing
assessment, evaluation, and monitoring of
Resident 28's limitations in ROM on one side of upper and lower extremities was conducted by the facility.
There was no documented evidence Resident 28's limitations in ROM on one side of upper and lower
extremities identified on the MDS assessment was addressed for appropriate care and treatment.
On February 9, 2024, at 11:50 a.m., Resident 28 was observed in her room with the CRNA and LVN 4.
Resident 28 was observed lying in bed asleep.
In a concurrent interview with the CRNA, she stated Resident 28 had contractures of her right hand and
right ankle but was unable to provide the extent of her ROM limitations. She stated she provided daily ROM
exercises for Resident 28's right hand and ankle without a specific order or instructions on how to perform
it. She stated nobody had been evaluating the RNA services she provided to the residents with limitation in
ROM.
In a concurrent interview with LVN 4, he stated Resident 28 had contractures of the right hand and ankle
but not sure when she developed the contractures.
6. On February 9, 2024, at 12:04 p.m., Resident 29 was observed in his room with the CRNA and LVN 4.
Resident 29 was observed lying in bed with both hands flexed at the wrist and fingers clenched. The CRNA
was observed attempting to perform ROM exercises to both hands for Resident 29, but the resident
refused.
In a concurrent interview with the CRNA, she stated Resident 29 was unable to extend both hands at the
wrist and open all fingers. She stated she provided ROM exercises to Resident 29 on both hands and
fingers without a specific order or instructions on how to perform it. She stated nobody had been evaluating
the RNA services she provided to the residents with limitation in ROM.
In a concurrent interview with LVN 3, Resident 29 had contractures of both hands and fingers and was not
sure when the resident developed the contractures.
On February 9, 2024, Resident 29's record was reviewed. Resident 29 was admitted to the facility on
[DATE], with diagnoses which included dementia (cognitive impairment).
A review of Resident 29's History and Physical, documented by the physician on May 18, 2022, indicated
no limitations in ROM on both upper extremities.
A review of Resident 29's MDS, dated March 3, 2023, indicated Resident 29 had no limitations in ROM on
upper and lower extremities.
A review of Resident 29's MDS, dated June 2, 2023, indicated Resident 29 had limitations in ROM on one
side of the upper extremity.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 10 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
In further review of Resident 29's medical record, there was no documented evidence an ongoing
assessment, evaluation, and monitoring of Resident 29's limitations in ROM on both upper extremities was
conducted by the facility. There was no documented evidence Resident 29's limitations in ROM on both
upper extremities identified on the MDS assessment was addressed for appropriate care and treatment.
7. On February 6, 2024, at 3:30 p.m., an observation and concurrent interview was conducted with
Resident 151. Resident 151 was observed sitting in her wheelchair inside her room. Resident 151 was
observed with both ankles extended in downward position. Resident 151 was observed not able to flex both
ankles upward.
In a concurrent interview with Resident 151, she stated she had foot drop (difficulty lifting the front part of
the foot) on both of her feet and would like to have therapy. She further stated she would like to walk again.
She stated she did not receive any exercises and therapy for her foot drop since admission to the facility.
On February 8, 2024, Resident 151's admission record was reviewed. Resident 151 was admitted to the
facility on [DATE], with diagnoses which included difficulty walking, and muscle wasting.
A review of Resident 151's History and Physical, documented by the physician, on January 22, 2024,
indicated Resident 151 had weakness and bilateral (both) foot drop.
In further review of Resident 151's medical record, there was no documented evidence the physician
addressed Resident 151's bilateral foot drop for further care and treatment.
A review of the Resident 151's MDS, dated February 1, 2024, indicated the following:
- Resident 151 had a BIMS (Brief Interview of Mental Status) score of 12 (moderate cognitive impairment);
and
- Resident 151 had limitations in ROM on both lower extremities.
In further review of Resident 151's medical record, there was no documented evidence Resident 151's
bilateral foot drop was addressed for appropriate care and treatment.
On February 9, 2024, at 12:01 p.m. Resident 151 was observed in the hallway with the CRNA and LVN 4.
Resident 151 was observed sitting in her wheelchair with both feet extended in a downward position.
In a concurrent interview with the CRNA, she stated Resident 151 had bilateral foot drop since admission.
She further stated Resident 151 did not have an order for any ROM exercises.
In a concurrent interview with LVN 3, she stated Resident 151 had bilateral foot drop and was unable to flex
both ankles upward. She further stated Resident 151 had this condition since admission.
On February 9, 2024, at 4:50 p.m., a concurrent interview and record review was conducted with the ADON
and the DSD. The ADON and the DSD stated all residents were to be assessed for any contractures and/or
limitation with their ROM upon admission. The ADON and the DSD stated any contractures and/or limitation
with ROM noted would be documented in the resident's record and referred to the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 11 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
physician for further care and treatment. The ADON and the DSD stated residents with contractures and/or
limitations with ROM were discussed during care plan meeting quarterly. The ADON stated any decline in
the resident's ROM would be discussed at least during their weekly stand up meeting. She stated the
CRNA maintains the list of residents receiving RNA services for limitations in ROM. She stated she did not
provide oversight of the RNA services being provided to the residents. The ADON and the DSD stated only
Resident 21 had an order for ROM exercises. However, she stated CRNA provided daily ROM exercises for
other residents even without specific order or instructions on how to perform it. The ADON and the DSD
stated the IDT would determine the necessary care and treatment each resident with contractures and/or
with limitation with ROM would receive. The ADON and the DSD were not able to provide documentation of
any ongoing assessment, evaluation, monitoring, and provision of care and treatment for the contractures
and/or limitations with ROM for Residents 1, 16, 21, 22, 28, 29, and 151. The DSD stated the facility had
been trying to develop a program to address resident's limitation with ROM and/or contractures for several
years but it never happened.
On February 12, 2024, at 9:55 a.m., an interview with the facility Medical Doctor was conducted. He stated
all residents with contractures or limitation with their ROM should be documented in the resident's medical
record. He stated resident with contractures or limitation with their ROM should be assessed, evaluated,
and monitored regularly to ensure appropriate treatment and care was provided. He further stated routine
assessment and evaluation was important to maintain or prevent further decline and/or to identify any new
onset of contractures or limitation with ROM for the residents. He stated the seven residents identified were
not assessed or evaluated routinely and it should have been done and documented.
The facility's policy and procedure titled Restorative Nursing Policy & Procedure, dated November 04, 2016,
was reviewed. The policy indicated, .Restorative Nursing Shall include nursing interventions that promotes
the resident's ability to adapt and adjust to living as independently as possible. This concept activity focuses
on achieving and maintain optimal physical, mental and psychological functioning .Licensed Nurse shall
implement, coordinate and supervise the activities in the restorative nursing program .The restorative
program has to be an integrated part of resident's plan of care with clearly measurable goals and
interventions and periodically evaluated by a licensed nurse .Restorative aide's will chart weekly in
residents EMR (electronic medical record) .Restorative aide will chart weekly in residents EMR .track the
daily minutes .Monitor Weekly Progress .Summaries overall achievements weekly .Restorative aide
supervisor must review notes on a weekly basis .resident progress or setbacks evaluated weekly .Goals of
care plan must be evaluate (sic) and revised as needed .The Interdisciplinary Team (IDT) quarterly
assess/evaluates the resident restorative nursing program .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 12 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the nasal cannula (a tube used to
deliver oxygen through the nose) was replaced after seven days for two of two residents reviewed for
oxygen use. (Residents 19 and 22).
Residents Affected - Few
This failure had the potential to result in deterioration of the nasal cannula which would allow infectious
organisms to grow causing an infection to Residents 19 and 22.
Findings:
On February 5, 2024, Resident 22's record was reviewed. Resident 22 was admitted to the facility on
[DATE], with diagnoses which included chronic obstructive pulmonary disease (a lung disease that blocks
the airflow and makes it difficult to breathe) and schizophrenia (a disorder that affects a person's ability to
think, feel and behave clearly).
On February 5, 2024, at 10:05 a.m., Resident 22 was observed in bed using a nasal cannula (NC) for
oxygen. The nasal cannula had no label to indicate the date when it was last changed.
On February 5, 2024, at 10:08 a.m., Licensed Vocational Nurse (LVN 2) was interviewed. LVN 2 stated the
nasal cannula should be changed once a week. LVN 2 confirmed there was no label indicating the date on
the NC and there should be one. LVN 2 further stated she did not know when Resident 22's NC was last
changed.
On February 5, 2024, Resident 19's record was reviewed, Resident 19 was admitted to the facility on
[DATE], with diagnoses of chronic obstructive pulmonary disease and schizophrenia.
On February 5, 2024, at 10:39 a.m., Resident 19 was observed in bed using a nasal cannula (NC) for
oxygen. The nasal cannula had no label to indicate the date when it was last changed.
On February 5, 2024, at 10:40 a.m., Certified Nursing Assistant (CNA 1) was interviewed. CNA 1 stated
there was no label on the NC and the nasal cannula should be labeled on a weekly basis.
On February 5, 2024, at 10:44 a.m., the Assistant Director of Nursing (ADON) was interviewed. The ADON
stated all nasal cannulas should be labeled with a date every Sunday night, and there should have been a
date on the nasal cannula.
A review of the policy and procedure titled, Oxygen Equipment, dated May 2010, was reviewed. The policy
indicated, .cannulas should be replaced every 7 days or as often as necessary
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 13 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the medical supervision of the care of
each resident by a physician and that orders for the resident's immediate care and needs were provided for
seven of seven residents (Residents 1, 16, 21, 22, 28, 29, and 151 ) with limited range of motion (ROM- the
full movement potential of a joint), and or contractures (condition of shortening and hardening of muscles,
tendons, or other tissue, often leading to abnormality and stiffness of the joints).
Residents Affected - Some
These failures resulted in the delay in treatment and care for Residents 1, 16, 21, 22, 28, 29, and 151.
Findings:
1. On February 8, 2024, at 12:26 p.m., a concurrent observation and interview was conducted with
Resident 1. Resident 1 was observed sitting in her wheelchair in the hallway with both hands flexed at the
wrist and all fingers on both hands were clenched. Resident 1 was observed to be able to extend both
hands with minimal effort but unable to open all her fingers except the right index finger. There was no
adaptive device observed on Resident 1's bilateral hands. In a concurrent interview with Resident 1, she
stated she used a device for both hands but only had one of them. She stated she did not receive any ROM
exercises for both hands.
On February 8, 2024, Resident 1's record was reviewed. Resident 1 was admitted to the facility on [DATE],
with diagnoses which included venous insufficiency (occurs when leg veins do not allow blood to flow back
up to the heart).
A review of Resident 1's History and Physical, documented by the physician on October 16, 2022, indicated
contractures of the left hand.
In further review of Resident 1's record, there was no documented evidence interventions were initiated to
address Resident 1's left hand contractures as identified by the physician on October 16, 2022.
A review of Resident 1's Minimum Data Set (MDS - an assessment tool). dated July 27, 2023, indicated the
following:
- Resident 1 had a BIMS (Brief Interview of Mental Status) of 7 (moderately impaired); and
- Resident 1 had limitation in ROM to both upper extremities.
In further review of Resident 1's record, there was no documented evidence an ongoing assessment,
evaluation, and monitoring of Resident 1's limitation in ROM and/or contractures on both upper extremities
was conducted by the facility. There was no documented evidence Resident 1's limitations in ROM on both
upper extremities identified on July 27, 2023's MDS assessment were addressed for appropriate care and
treatment.
2. On February 6, 2024, at 3:16 p.m., a concurrent observation and interview was conducted with Resident
16. Resident 16 was observed sitting in his wheelchair inside his room. Resident 16 was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 14 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
Level of Harm - Minimal harm
or potential for actual harm
observed with both hands flexed at the wrist in a downward position with all fingers clenched. There was no
adaptive device in place on both hands for Resident 16. Resident 16 was able to extend the left hand at the
wrist but unable to open up his fingers on the left hand. Resident 16 was unable to extend the right hand
and open his fingers. Resident 16 stated that he was not receiving exercises for his left or right hand and
would like to get further treatment and care.
Residents Affected - Some
On February 8, 2024, Resident 16's record was reviewed. Resident 16 was admitted to the facility on
[DATE], with diagnoses which included hemiplegia (paralysis on one side of the body) and hemiparesis
(weakness on one side of the body), neuralgia (nerve damage) and neuritis (inflammation of the nerve).
A review of Resident 16's care plan dated October 2016, indicated, .has limited physical mobility r/t (related
to) contractures of left hand .he will maintain current level of function through next review .Resident will
receive ROM exercises as ordered by MD (Medical Doctor/physician) .Encourage resident to wear hand
rolls as tolerated .
A review of History and Physical, documented by the physician, dated May 18, 2022, indicated Resident 16
had contractures of the left upper extremities.
A review of Resident 16's MDS, dated October 8, 2022, indicated the following:
- Resident 16 had a BIMS of 15 (no cognitive impairment); and
- Resident 16 had limitation in ROM on one side of the upper and lower extremities.
A review of Resident 16's MDS, dated October 13, 2023, indicated Resident 16 had impairment on both
side of the upper extremities and one side of the lower extremities.
In further review of Resident 16's record, there was no documented evidence an ongoing assessment,
evaluation, and monitoring of Resident 16's limitation in ROM on both side of the upper extremities and one
side of the lower extremities were conducted by the facility. There was no documented evidence Resident
16's limitation in ROM for both lower and upper extremities were addressed for appropriate care and
treatment.
3. On February 6, 2024, at 3:31 p.m., Resident 21 was observed lying in bed with both hands flexed at the
wrist and all fingers on both hands were clenched. Resident 21 was observed with a hand roll placed inside
the palm of the right hand.
On February 8, 2024, Resident's 21's record was reviewed. Resident 21 was admitted to the facility on
[DATE], with diagnoses which included polyosteoarthritis (pain and stiffness affecting five or more joints).
A review of Resident 21's Order Summary Report, indicated the following:
- Order Date: 9/14/2020 - .ROM exercises to Right hand 5x (five times) a week as tolerated .; and
-Order Date: 9/21/2020 - .Administer right hand brace for 8 hours per day as tolerated one time a day for
hand contractures and remove per schedule .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 15 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
Level of Harm - Minimal harm
or potential for actual harm
A review of Resident 21's MDS, dated July 7, 2023, indicated Resident 21 had no limitation in ROM on both
upper and lower extremities.
A review of Resident 21's History and Physical, documented by the physician on July 10, 2023, indicated
no limitation in ROM on both lower and upper and lower extremities.
Residents Affected - Some
A review of Resident 21's MDS, dated January 7, 2024, indicated Resident 21 had limitation in ROM on
one side of the upper extremities.
A review of Resident 21's Monthly Physician Progress Notes, documented by the physician on February 5,
2024, indicated no limitation in ROM of the bilateral upper and lower extremities.
In further review of Resident 21's record, there was no documented evidence an ongoing assessment,
evaluation, and monitoring of Resident 21's limitation in ROM on one side of the upper extremities was
conducted by the facility.
There was no documented evidence Resident 21's limitation in ROM of the upper extremities was
addressed for appropriate treatment and care.
4. On February 6, 2024, at 10:13 a.m., Resident 22 was observed side-lying in bed with both knees flexed
towards her chest.
On February 8, 2024, Resident 22's record was reviewed. Resident 22 was admitted to the facility on
[DATE], with diagnoses which included chronic (long-term) pain syndrome (occur together and characterize
a particular abnormality or condition).
A review of Resident 22's MDS, indicated the following:
- April 3, 2022; Resident 22 had no limitation in ROM on upper and lower extremities; and
- July 5, 2023, October 3, 2023, and January 3, 2024; Resident 22 had limitation in ROM on both lower
extremities.
In further review of Resident 22's record, there was no documented evidence an ongoing assessment,
evaluation, and monitoring of Resident 22's limitations in ROM on both lower extremities were conducted by
the facility. There was no documented evidence Resident 22's limitations in ROM on both lower extremities
were addressed for appropriate care and treatment.
5. On February 8, 2024, Resident 28's record was reviewed. Resident 28 was admitted to the facility on
[DATE], with diagnoses which included contractures of the right hand, hemiplegia and hemiparesis of the
right side.
A review of Resident 28's care plan, dated November 1, 2016, indicated, .has right side hemiplegia and
contracture of right hand and right ankle .will remain free from complication r/t hemiplegia and contracture
through next review .monitor/document/report PRN (as needed) any (sic) of immobility: contractures
forming or worsening .Resident will receive ROM exercises as ordered by MD .
A review of Resident 28's MDS, dated August 6, 2023, indicated Resident 28 had limitations in ROM on
one side of the upper and lower extremities.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 16 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
A review of Resident 28's Monthly Physician Progress Notes, documented by the physician, dated January
9, 2024, indicated Resident 28 had contractures of the right upper extremities.
In further review of Resident 28's record, there was no documented evidence an ongoing assessment,
evaluation, and monitoring of Resident 28's limitations in ROM on one side of upper and lower extremities
was conducted by the facility. There was no documented evidence Resident 28's limitations in ROM on one
side of upper and lower extremities were addressed for appropriate care and treatment.
6. On February 9, 2024, at 12:04 p.m., Resident 29 was observed with the CRNA and LVN 4, lying in bed
with both hands flexed at the wrist and fingers clenched.
In a concurrent interview with the CRNA, she stated Resident 29 was unable to extend both hands at the
wrist and open all fingers.
In a concurrent interview with LVN 4, she stated Resident 29 had contractures of both hands and fingers
and was not sure when the resident developed the contractures.
On February 9, 2024, Resident 29's record was reviewed. Resident 29 was admitted to the facility on
[DATE], with diagnoses which included dementia (cognitive impairment).
A review of Resident 29's History and Physical, documented by the physician on May 18, 2022, indicated
no limitations in ROM on both upper extremities.
A review of Resident 29's MDS, dated March 3, 2023, indicated Resident 29 had no limitations in ROM on
upper and lower extremities.
A review of Resident 29's MDS, dated June 2, 2023, indicated Resident 29 had limitations in ROM on one
side of the upper extremity.
A review of Resident 29's Monthly Physician Progress, dated February 5, 2024, indicated no limitations on
both upper extremities.
In further review of Resident 29's record, there was no documented evidence an ongoing assessment,
evaluation, and monitoring of Resident 29's limitations in ROM on both upper extremities was conducted by
the facility. There was no documented evidence Resident 29's limitations in ROM on both upper extremities
identified on MDS assessment were addressed for appropriate care and treatment.
7. On February 6, 2024, at 3:30 p.m., an observation and concurrent interview was conducted with
Resident 151. Resident 151 was observed sitting in her wheelchair inside her room. Resident 151 was
observed with both ankles extended in downward position. Resident 151 was observed not able to flex both
ankles upward. Resident 151 stated she had foot drop (difficulty lifting the front part of the foot) on both of
her feet and would like to have therapy.
On February 8, 2024, Resident 151's record was reviewed. Resident 151 was admitted to the facility on
[DATE], with diagnoses which included difficulty walking, and muscle wasting (A weakening, shrinking, and
loss of muscle caused by disease or lack of use).
A review of Resident 151's History and Physical, documented by the physician, on January 22, 2024,
indicated Resident 151 had weakness and bilateral (both) foot drop.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 17 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0710
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
In further review of Resident 151's record, there was no documented evidence the physician addressed
Resident 151's bilateral foot drop for further care and treatment.
A review of Resident 151's MDS, dated February 1, 2024, indicated the following:
- Resident 151 had a BIMS (Brief Interview of Mental Status) score of 12 (moderate cognitive impairment);
and
- Resident 151 had limitations in ROM on both lower extremities.
In further review of Resident 151's record, there was no documented evidence Resident 151's bilateral foot
drop was addressed for appropriate care and treatment.
On February 9, 2024, at 4:50 p.m., a concurrent interview and record review was conducted with the ADON
and DSD. The ADON and the DSD stated all residents were to be assessed for any contractures and/or
limitation with their ROM upon admission. The ADON and the DSD stated any contractures and/or
limitations with ROM noted would be documented in the resident's record and referred to the physician for
further care and treatment. The ADON and DSD stated residents with contractures and/or limitations with
ROM were discussed during care plan meetings quarterly. The ADON stated any decline in the resident's
ROM would be discussed at least during their weekly stand-up meetings. The ADON and the DSD was not
able to provide documentation of any ongoing assessment, evaluation, monitoring, and provision of care
and treatment for the contractures and/or limitations with ROM for Residents 1, 16, 21, 22, 28, 29, and 151.
On February 12, 2024, at 9:55 a.m., an interview with the facility's Medical Doctor was conducted. He
stated all residents with contractures or limitations with their ROM should be documented in the resident's
medical record. He stated resident with contractures or limitations with their ROM should be assessed,
evaluated and monitored regularly to ensure appropriate treatment and care was provided. He further
stated routine assessment and evaluation was important to maintain or prevent further decline and/or to
identify any new onset of contractures or limitations with ROM for the residents. He stated the seven
residents identified were not assessed or evaluated routinely and it should have been done and
documented.
The facility's policy and procedure titled Physician Services, dated April 2018, was reviewed. The policy
indicated, .The resident's attending physician participates in the resident's assessment, monitoring changes
in resident's medical status, providing consultation or treatment when called by the facility, and overseeing
a relevant plan of care for the resident. The attending physician will determine the relevance of any
recommended interventions from any discipline .The physician will perform pertinent, timely medical
assessments, prescribe an appropriate medical regimen; provide adequate, timely information about the
resident's condition and medical needs; visit the resident at appropriate intervals; and ensure adequate
alternative coverage .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 18 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0727
Level of Harm - Minimal harm
or potential for actual harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on
a full time basis.
Based on observation, interview, and record review, the facility failed to ensure a Registered Nurse (RN)
was scheduled for eight consecutive hours in a 24-hour period for January 26, 2024, and February 1, 2024.
Residents Affected - Some
This failure had the potential to adversely effect the oversight and direction regarding the quality of care and
quality of life, directly impacting overall health and wellbeing of all residents.
Findings:
During a review of the Licensed Nurse monthly schedule for the dates indicated:
- On January 26, 2024, there was no RN coverage.
-On February 1, 2024, there was no RN coverage.
On February 5, 2024, at 3:26 p.m., an interview was conducted with the Director of Staff Development
(DSD). The DSD stated there should have been RN coverage for January 26, 2024, and February 1, 2024.
A review of the facility's policy titled, Staffing dated June 2015, had no verbiage stating, a licensed
registered nurse will be onsite at least eight consecutive hours a day, 7 days a week to provide and monitor
the delivery of resident care services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 19 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based interview and record review, the facility failed to ensure accurate accountability of controlled
medications (those with high potential for abuse or addiction) when random controlled medication use
audits did not reconcile for three out of four residents (Residents 16, 22, and 30). The medications were
signed out of the Narcotic and Hypnotic Record (NHR, an inventory sheet that keeps record of the usage of
controlled medications) but not documented on the Medication Administration Record (MAR) to indicate
they were given to the residents. There was a total of 5 controlled medications unaccounted for. This failure
had the potential for misuse or abuse of controlled medications.
Findings:
The Narcotic and Hypnotic Record (NHR) for four (4) random residents receiving PRN (meaning
as-needed) controlled medications were requested for review during the survey.
1. Resident 30 had a physician's order, dated September 23, 2022, for tramadol (a potent controlled
medication for pain) 25 milligrams (mg, unit of measurement) by mouth every 12 hours as needed for
moderate to severe pain.
During a concurrent interview and record review on February 5, 2024, at 9:44 a.m., with Licensed
Vocational Nurse (LVN) 2, Resident 30's NHR for tramadol 25 mg and the MAR dated January 2024 were
reviewed. The NHR for tramadol 25 mg indicated the nursing staff removed one tablet on January 31, 2024,
at 9:30 a.m., from the medication cart and documented on the NHR (meaning they removed the medication
from the locked controlled medication compartment in the medication cart). The MAR indicated, on January
31, 2024, for the 9:30 a.m. administration, there were no nursing staff initials in the box for Resident 30's
tramadol 25 mg, to demonstrate the medication was administered. LVN 2 stated, there was no
documentation on the MAR that indicated Resident 30 received the tramadol 25 mg on January 31, 2024,
at 9:30 a.m.
During a concurrent interview and record review on February 7, 2024, at 10:11 a.m., with the Assistant
Director of Nursing (ADON), a review of Resident 30's NHR for tramadol 25 mg and the MAR dated
January 2024 reflected the nursing staff signed tramadol 25 mg out of the NHR but did not document the
respective administration on the MAR on January 31, 2024, at 9:30 a.m. The ADON verified this finding and
acknowledged one tramadol tablet was not accounted.
2. Resident 22 had a physician's order, dated November 1, 2023, for tramadol 50 mg by mouth every 6
hours as needed for pain management moderate to severe.
During a concurrent interview and record review on February 5, 2024, at 9:44 a.m., with LVN 2, Resident
22's NHR for tramadol 50 mg and the MAR dated January 2024 were reviewed. The NHR for tramadol 50
mg indicated the nursing staff removed one tablet on January 26, 2024, at 9:00 p.m., January 29, 2024, at
5:00 p.m., and January 30, 2024, at 9:00 p.m., from the medication cart and documented on the NHR
(meaning they removed the medication from the locked controlled medication compartment in the
medication cart). The MAR indicated, on January 26, 2024, for the 9:00 p.m., administration, January 29,
2024, for the 5:00 p.m., ,administration, and January 30, 2024, for the 9:00 p.m., administration, there were
no nursing staff initials in the box for Resident 22's tramadol 50 mg, to demonstrate the medication was
administered. LVN 2 stated, there was no documentation on the MAR that indicated Resident 22 received
the tramadol 50 mg on January 26, 2024, at 9:00 p.m., January 29, 2024, at
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 20 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
5:00 p.m., and January 30, 2024, at 9:00 p.m.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent interview and record review on February 7, 2024 at 10:14 a.m. with the ADON, a
review of Resident 22's NHR for tramadol 50 mg and the MAR dated January 2024 reflected the nursing
staff signed tramadol 50 mg out of the NHR but did not document the respective administration on the MAR
on January 26, 2024 at 9:00 p.m., January 29, 2024 at 5:00 p.m., and January 30, 2024 at 9:00 p.m. The
ADON verified this finding and acknowledged 3 tramadol tablets were not accounted.
Residents Affected - Some
3. Resident 16 had a physician's order, dated September 30, 2023, for tramadol ER (extended release 24
hour) 100 mg by mouth every 12 hours as needed for general body pain.
During a concurrent interview and record review on February 5, 2024, at 12:12 p.m., with LVN 5, Resident
16's NHR for tramadol ER 100 mg and the MAR dated February 2024 were reviewed. The NHR for
tramadol ER 100 mg indicated the nursing staff removed one tablet on February 3, 2024, at 9:00 a.m., from
the medication cart and documented on the NHR (meaning they removed the medication from the locked
controlled medication compartment in the medication cart). The MAR indicated, on February 3, 2024, for
the 9:00 a.m., administration, there were no nursing staff initials in the box for Resident 16's tramadol ER
100 mg to demonstrate the medication was administered. LVN 5 stated, there was no documentation on the
MAR that indicated Resident 30 received the tramadol ER 100 mg on February 3, 2024, at 9:00 a.m.
During a concurrent interview and record review on February 7, 2024, at 10:19 a.m., with the ADON, a
review of Resident 16's NHR for tramadol ER 100 mg and the MAR dated February 2024 reflected the
nursing staff signed tramadol ER 100 mg out of the NHR but did not document the respective
administration on the MAR on February 3, 2024, at 9:00 a.m. The ADON verified this finding and
acknowledged one tramadol ER tablet was not accounted. The ADON stated, if controlled medications are
not documented when given the concern is the risk of theft and residents not getting adequate pain control.
During a review of the facility's policy and procedures (P&P), titled Controlled Substances, revised January
2018, the P&P indicated, Accurate accountability of inventory of all controlled drugs is maintained at all
times. When a controlled substance is administered, the licensed nurse administering the medication
immediately enters .information on the accountability record and the medication administration record
(MAR).
During a review of the facility's P&P, titled Administration of Drugs, dated February 2010, the P&P indicated,
Medications must be charted immediately following the administration by the person administering the
drugs. The date, time administered, dosage, etc., must be entered in the medical record and signed by the
person entering the data.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 21 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to ensure the Consultant Pharmacist (CP) identified and
reported irregularities during the monthly medication regimen review (MRR) when:
1. a. Resident 19 was administered lurasidone (an anti-psychotic medication for schizophrenia and bipolar
depression) without adequate behavioral monitoring documented during use of lurasidone;
b. Resident 21 was administered Risperdal (an anti-psychotic medication for schizophrenia and bipolar
disorder) without adequate behavioral monitoring documented during use of Risperdal;
c. Resident 39 was administered Zyprexa (an anti-psychotic medication for schizophrenia and bipolar
disorder) and Haldol (an anti-psychotic medication for schizophrenia) without potential adverse effect
monitoring documented during use of Zyprexa and Haldol.
2. Resident 21 received apixaban (brand name Eliquis, an anti-coagulant, or blood thinning medication)
without a clear indication for its use; and the nursing staff did not monitor for signs and symptoms of
adverse effects related to the use of apixaban.
These failures had the potential for medications not being optimized for best possible health outcome, and
unnecessary or prolonged use of medications which could lead to medication adverse effects for the
residents.
Findings
1. a. During a review of Resident 19's admission Records, dated February 8, 2024, the admission Records
indicated, Resident 19 was originally admitted to the facility on [DATE] and readmitted to the facility on
[DATE] with diagnoses including paranoid schizophrenia.
During a review of Resident 19's Prescriber Order, dated June 30, 2023, the Prescriber Order indicated,
Lurasidone HCL Oral Tablet 20 milligram (mg, unit of measurement) Give 0.5 tablet via PEG-Tube (tube in
the stomach to provide food and medications) three times a day for schizophrenia.
During a concurrent interview and record review on February 8, 2024, at 2:23 p.m., with Licensed
Vocational Nurse 1/Behavioral Specialist (LVN 1/BS), Resident 19's medical records were reviewed. LVN
1/BS acknowledged Resident 19 was not monitored for behaviors during lurasidone use. LVN 1/BS stated,
target behaviors should have been identified and monitored during lurasidone use. When asked why it
would be important to identify and monitor behaviors, LVN 1/BS stated, To know if it [the medication] is
effective.
b. During a review of Resident 21's admission Records, dated February 9, 2024, the admission Records
indicated, Resident 21 was originally admitted to the facility on [DATE] and readmitted to the facility on
[DATE] with diagnoses including diabetes, hypertension (high blood pressure), and schizoaffective disorder.
During a review of Resident 21's Prescriber Order, dated April 27, 2023, the Prescriber Order indicated,
Risperdal Oral Solution Give 2 mg by mouth two times a day for Schizoaffective disorder .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 22 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a concurrent interview and record review on February 8, 2024, at 2:23 p.m., with LVN 1/BS,
Resident 21's medical records were reviewed. LVN 1/BS acknowledged Resident 21 was not monitored for
behaviors during Risperdal use. LVN 1/BS stated, target behaviors should have been identified and
monitored during Risperdal use.
c. During a review of Resident 39's admission Records, dated February 8, 2024, the admission Records
indicated, Resident 39 was admitted to the facility on [DATE] with diagnoses including dementia with other
behavioral disturbance and major depressive disorder.
A review of Resident 39's medical record indicated the following physician's orders:
- Zyprexa oral tablet 2.5 mg (Olanzapine) Give 2 tablet by mouth at bedtime for psychosis m/b [manifested
by] agitation, dated March 23, 2023;
- Haldol Injection Solution (Haloperidol Lactate) Inject 3 mg intramuscularly every 24 hours as needed for if
resident refuses Remeron [medication used to treat depression], dated January 16, 2023. This order
exceeded 14 days.
During a concurrent interview and record review on February 8, 2024, at 2:58 p.m., with LVN 1/BS,
Resident 39's medical record was reviewed. LVN 1/ BS acknowledged potential adverse effects were not
monitored during Zyprexa and Haldol use. LVN 1/BS stated, adverse effects should have been monitored.
During an interview on February 8, 2024, at 4:38 p.m., with the Assistant Director of Nursing (ADON), in the
presence of the Director of Staff Development (DSD), the ADON stated, any antipsychotic order needs an
indication for use including manifestations of behaviors or target behaviors to monitor, in order to make sure
the medication is effective.
During a concurrent interview and record review on February 8, 2024, at 4:55 p.m., with the ADON, in the
presence of the DSD, the medical records for Residents 19, 21, and 39 were reviewed. When asked to
locate documentation of behavior monitoring for the above residents, the ADON acknowledged behaviors
were not monitored for the above residents. The ADON and DSD both acknowledged monitoring for
behaviors should have been done for the above residents. Additionally, the ADON acknowledged Resident
39 was not monitored for potential adverse effects during Zyprexa and Haldol use and stated, it should
have been monitored. The ADON verified there were no recommendations by the Consultant Pharmacist
(CP) during monthly MRRs between January 1, 2023 to January 31, 2024 related to related to behavior
monitoring for Residents 19 and 21 or potential adverse effect monitoring for Resident 39.
During a telephone interview on February 9, 2024, at 10:41 a.m., with the CP, when asked to describe the
process for antipsychotic use and monitoring, the CP stated, orders need a diagnosis, behavioral
monitoring, and monitoring for adverse effects such as movement disorders. Regarding behaviors not being
monitored for Residents 19 and 21 during antipsychotic use, the CP acknowledged the identified behaviors
should have been monitored. When asked whether he identified and reported in the monthly MRRs
regarding behavior monitoring for the above residents, the CP stated, no and acknowledged it should have
been identified and reported. Additionally, the CP acknowledged potential adverse effects during Zyprexa
and Haldol use should have been monitored for Resident 39. When asked if he identified and reported in
the monthly MRRs regarding potential adverse effects not monitored for Resident 39 during Zyprexa and
Haldol use, the CP stated, no and acknowledged it should have been identified and reported.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 23 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
A review of the CP's monthly MRRs for Resident 19, 21, and 39 from January 1, 2023 to January 31, 2024
indicated there were no recommendations from the CP related to the need for behavioral monitoring for
Residents 19 and 21 during antipsychotic use, and no recommendations from the CP related to the need
for potential adverse effect monitoring during use of Zyprexa and Haldol for Resident 39.
During a follow-up interview on February 9, 2024, at 4:44 p.m., with the ADON, the ADON stated, the
facility did not have a policy and procedure for antipsychotic behavioral monitoring.
During a review of the facility's policy and procedures (P&P), titled Antipsychotic Drugs, dated June 21,
2012, the P&P indicated, Charge Nurse, Physician, and Pharmacist will monitor the response psych
medication for any adverse consequences. The facility's P&P did not mention behavioral monitoring.
A review of the Prescribing Information (PI, detailed description of a drug's uses, dosage range, side
effects, drug-drug interactions, and contraindications that is available to clinicians) for Zyprexa tablets,
dated February 2021, retrieved from DailyMed (a website operated by the U.S. National Library of Medicine
to publish up-to-date and accurate drug labels to health care providers and the general public. The contents
of DailyMed is provided and updated daily by the U.S. Food and Drug Administration). The Zyprexa tablet PI
indicated, Most common adverse reactions .hypotension [low blood pressure], constipation, weight gain,
dizziness, personality disorder, akathisia [inability to remain still] .
A review of PI for Haldol injection, dated , retrieved from DailyMed. the Haldol injection PI indicated,
Adverse Reactions .Warnings .Cardiovascular Effects .Stroke . Tardive Dyskinesia (irreversible, involuntary
movements) .Neuroleptic Malignant Syndrome (NMS, a life-threatening neurologic emergency) .falls .
2. During a review of Resident 21's admission Records, dated February 9, 2024, the admission Records
indicated, Resident 21 was originally admitted to the facility on [DATE] and readmitted to the facility on
[DATE] with diagnoses including diabetes, hypertension (high blood pressure), and schizoaffective disorder.
A review of Resident 21's hospital record's Emergency Provider Report, dated January 4, 2022, indicated
Resident 21 was admitted to the hospital on [DATE].
A review of Resident 21's hospital record's Hospitalist Progress Note, dated February 5, 2022, indicated a
medication list which included apixaban.
A review of Resident 21's hospital record's Medication Administration Record, dated February 5, 2022,
indicated the resident received Eliquis, Apixaban 5 milligram [mg, unit of measurement] (1 tablet) per
feeding tube twice daily for maintenance treatment of DVT [deep vein thrombosis, a blood clot in a deep
vein]/PE [pulmonary embolism, blockage the blood vessels that send blood to the lungs] .start 01/21/22 .
During a review of Resident 21's Prescriber Order, dated September 29, 2022, the Prescriber Order
indicated, Apixaban Tablet 5 mg Give 5 mg by mouth two times a day for hypervention.
During a telephone interview on February 9, 2024, at 10:41 a.m., with the CP, regarding Resident 21's
apixaban indication hypervention, the CP stated, I am not sure what that is. The CP acknowledged
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 24 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
the apixaban indication was unclear and should have been clarified. When asked if adverse effects should
have been monitored during the use of apixaban, the CP stated, should have been monitored for bleeding
and should have had a care plan. When asked if he identified and reported in the monthly MRRs regarding
unclear apixaban indication and potential adverse effects not monitored during use of apixaban for
Resident 21, the CP stated, no and acknowledged it should have been identified and reported.
Residents Affected - Some
A review of the CP's monthly MRRs for Resident 21 from January 1, 2023 to January 31, 2024 indicated
there were no recommendations from the CP related to the unclear apixaban indication hypervention and
no recommendations from the CP related to the need for potential adverse effect monitoring during use of
apixaban Resident 21.
During an interview on February 9, 2024, at 4:44 p.m., with the ADON, the ADON stated the facility did not
have a policy and procedure for anticoagulant therapy monitoring.
During a concurrent interview and record review on February 9, 2024, at 6:16 p.m., with the ADON, in the
presence of the DSD, Resident 21's medical record, including the physician's order for apixaban dated
September 29, 2022 was reviewed. The ADON acknowledged the apixaban indication hypervention was
unclear and should have been clarified. Additionally, the ADON acknowledged Resident 21's diagnosis list
did not include any diagnoses related to DVT or PE. When asked if this resident had been monitored for
adverse effects such as bleeding during apixaban use, the ADON stated, No, not monitored. Both the
ADON and the DSD acknowledged the resident should have been monitored for bleeding during apixaban
use. The ADON verified there were no recommendations by the CP during monthly MRRs between January
1, 2023 to January 31, 2024 related to unclear apixaban indication and potential adverse effects not
monitored during use of apixaban for Resident 21.
A review of the PI for apixaban tablets, dated June 2021, retrieved from DailyMed, the apixaban tablet PI
indicated, Indications and usage .to reduce the risk of stroke .in patients with nonvalvular [not related to
heart valve] atrial fibrillation [irregular heart rhythm], for the prophylaxis [prevention] of deep vein
thrombosis (DVT) .for the treatment of DVT and PE .Warnings and precautions .Apixaban can cause
serious, potentially fatal, bleeding. Promptly evaluate signs and symptoms of blood loss.
During a review of the facility's policy and procedures (P&P), titled Medication Regimen Reviews, revised
May 2019, the P&P indicated, The Consultant Pharmacist performs a medication regimen review (MRR) for
every resident in the facility receiving medication .The MRR involves a thorough review of the resident's
medical record to prevent, identify, report and resolve medication related problems, medication errors and
other irregularities, for example .medications ordered .without clinical indication .inadequate monitoring for
adverse consequences .other medication errors, including those related to documentation .An irregularity
refers to the use of a medication that is inconsistent with accepted pharmaceutical services standards of
practice .it may also include the use of medication without indication, without adequate monitoring .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 25 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure 1 of 5 sampled residents (Resident 21) was free
from unnecessary medications when Resident 21 received apixaban (brand name Eliquis, an
anti-coagulant, or blood thinning medication) without a clear indication for its use; and the nursing staff did
not monitor for signs and symptoms of adverse effects related to the use of apixaban.
Residents Affected - Few
These failures had the potential to result in unnecessary use of medications for Resident 21 and had the
potential for side effects of this medication (such as bleeding, excessive bruising, etc.) to go undetected or
recognized for timely intervention.
Findings
During a review of Resident 21's admission Records, dated February 9, 2024, the admission Records
indicated, Resident 21 was originally admitted to the facility on [DATE] and readmitted to the facility on
[DATE] with diagnoses including diabetes, hypertension (high blood pressure), and schizoaffective disorder.
A review of Resident 21's hospital record's Emergency Provider Report, dated January 4, 2022, indicated
Resident 21 was admitted to the hospital on [DATE].
A review of Resident 21's hospital record's Hospitalist Progress Note, dated February 5, 2022, indicated a
medication list which included apixaban.
A review of Resident 21's hospital record's Medication Administration Record, dated February 5, 2022,
indicated the resident received Eliquis, Apixaban 5 milligram [mg, unit of measurement] (1 tablet) per
feeding tube twice daily for maintenance treatment of DVT [deep vein thrombosis, a blood clot in a deep
vein]/PE [pulmonary embolism, blockage the blood vessels that send blood to the lungs] .start 01/21/22 .
During a review of Resident 21's Prescriber Order, dated September 29, 2022, the Prescriber Order
indicated, Apixaban Tablet 5 mg Give 5 mg by mouth two times a day for hypervention.
During a telephone interview on February 9, 2024 at 10:41 a.m. with the Consultant Pharmacist (CP),
regarding Resident 21's apixaban indication hypervention, the CP stated, I am not sure what that is. The
CP acknowledged the apixaban indication was unclear and should have been clarified. When asked if
adverse effects should have been monitored during the use of apixaban, the CP stated, should have been
monitored for bleeding and should have had a care plan.
During an interview on February 9, 2024 at 4:44 p.m. with the Assistant Director of Nursing (ADON), the
ADON stated the facility did not have a policy and procedure for anticoagulant therapy monitoring.
During a concurrent interview and record review on February 9, 2024 at 6:16 p.m. with the ADON, in the
presence of the Director of Staff Development (DSD), Resident 21's medical record, including the
physician's order for apixaban dated September 29, 2022 was reviewed. The ADON acknowledged the
apixaban indication hypervention was unclear and should have been clarified. Additionally, the ADON
acknowledged Resident 21's diagnosis list did not include any diagnoses related to DVT or PE. When
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 26 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
asked if this resident had been monitored for adverse effects such as bleeding during apixaban use, the
ADON stated, No, not monitored. Both the ADON and the DSD acknowledged the resident should have
been monitored for bleeding during apixaban use.
A review of the Prescribing Information (PI, detailed description of a drug's uses, dosage range, side
effects, drug-drug interactions, and contraindications that is available to clinicians) for apixaban tablets,
dated June 2021, retrieved from DailyMed (a website operated by the U.S. National Library of Medicine to
publish up-to-date and accurate drug labels to health care providers and the general public. The contents of
DailyMed is provided and updated daily by the U.S. Food and Drug Administration.), the apixaban tablet PI
indicated, Indications and usage .to reduce the risk of stroke .in patients with nonvalvular [not related to
heart valve] atrial fibrillation [irregular heart rhythm], for the prophylaxis [prevention] of deep vein
thrombosis (DVT) .for the treatment of DVT and PE .Warnings and precautions .Apixaban can cause
serious, potentially fatal, bleeding. Promptly evaluate signs and symptoms of blood loss.
Event ID:
Facility ID:
055361
If continuation sheet
Page 27 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure three of five sampled residents (Residents 19, 21,
and 39) were free from unnecessary psychotropic (drugs that affects brain activities associated with mental
processes and behavior) medications when:
1. Resident 19 was administered lurasidone (an anti-psychotic medication for schizophrenia and bipolar
depression) without adequate behavioral monitoring documented during use of lurasidone;
2. Resident 21 was administered Risperdal (an anti-psychotic medication for schizophrenia and bipolar
disorder) without adequate behavioral monitoring documented during use of Risperdal;
3. a. Resident 39 was administered Zyprexa (an anti-psychotic medication for schizophrenia and bipolar
disorder) without adequate behavioral monitoring documented during use of Zyprexa; and without potential
adverse effect monitoring documented during use of Zyprexa and Haldol (an anti-psychotic medication for
schizophrenia);
b. Resident 39 received an as-needed Haldol without prescriber-documented rationale and specified
duration for extended use beyond 14 days.
These failures had the potential to result in unnecessary use of medications for Residents 19, 21, and 39,
which increased the potential for medication interactions, adverse reactions, and unidentified risks
associated with the use of psychotropic medications that included but not limited to sedation, respiratory
depression, constipation, anxiety, agitation, and memory loss.
Findings:
1. During a review of Resident 19's admission Records, dated February 8, 2024, the admission Records
indicated, Resident 19 was originally admitted to the facility on [DATE] and readmitted to the facility on
[DATE] with diagnoses including paranoid schizophrenia.
During a review of Resident 19's Prescriber Order, dated June 30, 2023, the Prescriber Order indicated,
Lurasidone HCL Oral Tablet 20 milligram (mg, unit of measurement) Give 0.5 tablet via PEG-Tube (tube in
the stomach to provide food and medications) three times a day for schizophrenia.
During a concurrent interview and record review on February 8, 2024, at 2:23 p.m., ,with Licensed
Vocational Nurse 1/Behavioral Specialist (LVN 1/BS), Resident 19's medical records were reviewed. LVN
1/BS acknowledged Resident 19 was not monitored for behaviors during lurasidone use. LVN 1/BS stated,
target behaviors should have been identified and monitored during lurasidone use. When asked why it
would be important to identify and monitor behaviors, LVN 1/BS stated, To know if it [the medication] is
effective.
2. During a review of Resident 21's admission Records, dated February 9, 2024, the admission Records
indicated, Resident 21 was originally admitted to the facility on [DATE] and readmitted to the facility on
[DATE] with diagnoses including schizoaffective disorder.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 28 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of Resident 21's Prescriber Order, dated April 27, 2023, the Prescriber Order indicated,
Risperdal Oral Solution Give 2 mg by mouth two times a day for Schizoaffective disorder .
During a concurrent interview and record review on February 8, 2024, at 2:23 p.m., with LVN 1/BS,
Resident 21's medical records were reviewed. LVN 1/BS acknowledged Resident 21 was not monitored for
behaviors during Risperdal use. LVN 1/BS stated, target behaviors should have been identified and
monitored during Risperdal use.
3. During a review of Resident 39's admission Records, dated February 8, 2024, the admission Records
indicated, Resident 39 was admitted to the facility on [DATE] with diagnoses including dementia with other
behavioral disturbance and major depressive disorder.
A review of Resident 39's medical record indicated the following physician's orders:
- Zyprexa oral tablet 2.5 mg (Olanzapine) Give 2 tablet by mouth at bedtime for psychosis m/b [manifested
by] agitation, dated March 23, 2023;
- Haldol Injection Solution (Haloperidol Lactate) Inject 3 mg intramuscularly every 24 hours as needed for if
resident refuses Remeron [medication used to treat depression], dated January 16, 2023. This order
exceeded 14 days.
a. During a concurrent interview and record review on February 8, 2024, at 2:58 p.m., with LVN 1/BS,
Resident 39's medical record was reviewed. LVN 1/BS acknowledged Resident 39 was not monitored for
behaviors during Zyprexa use. Additionally, LVN 1/ BS acknowledged potential adverse effects were not
monitored during Zyprexa and Haldol use. LVN 1/BS stated, adverse effects should have been monitored.
During an interview on February 8, 2024 at 4:38 p.m. with the Assistant Director of Nursing (ADON), in the
presence of the Director of Staff Development (DSD), the ADON stated, any antipsychotic order needs an
indication for use including manifestations of behaviors or target behaviors to monitor, in order to make sure
the medication is effective.
During a concurrent interview and record review on February 8, 2024, at 4:55 p.m., with the ADON, in the
presence of the DSD, the medical records for Residents 19, 21, and 39 were reviewed. When asked to
locate documentation of behavior monitoring for the above residents, the ADON acknowledged behaviors
were not monitored for the above residents. The ADON and DSD both acknowledged monitoring for
behaviors should have been done for the above residents. Additionally, the ADON acknowledged Resident
39 was not monitored for potential adverse effects during Zyprexa and Haldol use and stated, it should
have been monitored.
During a telephone interview on February 9, 2024, at 10:41 a.m., with the Consultant Pharmacist (CP),
when asked to describe the process for antipsychotic use and monitoring, the CP stated, orders need a
diagnosis, behavioral monitoring, and monitoring for adverse effects such as movement disorders.
Regarding behaviors not being monitored for Residents 19, 21, and 39 during antipsychotic use, the CP
acknowledged the identified behaviors should have been monitored. Additionally, the CP acknowledged
potential adverse effects during Zyprexa and Haldol use should have been monitored for Resident 39.
During a follow-up interview on February 9, 2024, at 4:44 p.m., with the ADON, the ADON stated, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 29 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
facility did not have a policy and procedure for antipsychotic behavioral monitoring.
Level of Harm - Minimal harm
or potential for actual harm
A review of the Prescribing Information (PI, detailed description of a drug's uses, dosage range, side
effects, drug-drug interactions, and contraindications that is available to clinicians) for Zyprexa tablets,
dated February 2021, retrieved from DailyMed (a website operated by the U.S. National Library of Medicine
to publish up-to-date and accurate drug labels to health care providers and the general public. The contents
of DailyMed is provided and updated daily by the U.S. Food and Drug Administration). The Zyprexa tablet PI
indicated, Most common adverse reactions .hypotension [low blood pressure], constipation, weight gain,
dizziness, personality disorder, akathisia [inability to remain still] .
Residents Affected - Some
A review of PI for Haldol injection, dated , retrieved from DailyMed. the Haldol injection PI indicated,
Adverse Reactions .Warnings .Cardiovascular Effects .Stroke . Tardive Dyskinesia (irreversible, involuntary
movements) .Neuroleptic Malignant Syndrome (NMS, a life-threatening neurologic emergency) .falls .
b. Review of Resident 39's medical record indicated there was no documented evidence to show the
physician documented the rationale why the resident needed the Haldol beyond 14 days, and the end date
on the as-needed Haldol order indicated indefinite.
During a concurrent interview and record review on February 8, 2024 at 2:58 p.m. with LVN 1/BS, Resident
39's medical record, including the physician's order for as-needed Haldol dated January 16, 2023 and the
Medication Administration Record (MAR) dated January 2023 through February 2024 were reviewed. MAR
indicated, as-needed Haldol was used on January 16, 2023, January 17, 2023, January18, 2023 and
January 20, 2023, and was not used after January 20, 2023. LVN 1/BS verified as-needed Haldol had been
ordered over one year ago. LVN 1/BS stated, as-needed Haldol should have been reevaluated and
reordered by the doctor after 14 days. LVN 1/BS was unable to locate documentation by the doctor that
indicated as-needed Haldol was reevaluated after 14 days.
During a concurrent interview and record review on February 8, 2024 at 5:01 p.m. with the ADON, in the
presence of the DSD, Resident 39's medical record, including the physician's order for as-needed Haldol
dated January 16, 2023, was reviewed. The ADON and the DSD both verified the end date on the
as-needed Haldol order indicated indefinite. The ADON stated, after the 14 day limit, the doctor needed to
re-evaluate to determine if it was appropriate to continue and document the rationale. The ADON stated,
the end date should have been 14 days.
During a telephone interview on February 9, 2024 at 10:41 a.m. with the CP, when asked to describe the
process for as-needed antipsychotic use, the CP stated, as-needed antipsychotics need a 14 day
evaluation with intent of discontinuing especially with non-use to make sure use is not indefinite, after 14
days can discontinue, continue, or order routine depending on doctor's evaluation of the resident.
During a follow-up interview on February 9, 2024 at 6:47 p.m. with the ADON, the ADON stated, there was
no documentation by the doctor in Resident 39's medical record regarding as-needed Haldol use beyond
14 days or documentation of reevaluation for continuation every 14 days.
During a review of the facility's policy and procedures (P&P), titled Antipsychotic Drugs, dated June 21,
2012, the P&P indicated, Charge Nurse, Physician, and Pharmacist will monitor the response psych
medication for any adverse consequences. The facility's P&P did not mention behavioral
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 30 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
monitoring or as-needed antipsychotic use beyond 14 days.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 31 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility had a medication error rate of 8% when two
medication errors occurred out of 25 opportunities during the medication administration for two out of seven
residents (Residents 24 and 31). The failures resulted in medications not given according to the physician's
orders, had the potential for Resident 24 not receiving the full therapeutic effects the medication, and put
Resident 31 at risk of receiving more medication than intended by the physician.
Residents Affected - Few
Findings:
1. During a medication pass observation on February 6, 2024, at 8:16 a.m., Licensed Vocational Nurse
(LVN) 3 was observed preparing and administering 8 medications to Resident 24. The medications included
one levothyroxine (to treat low thyroid levels) tablet.
During a review of Resident 24's Prescriber Order, dated December 29, 2023, the Prescriber Order
indicated, Levothyroxine sodium oral tablet Give 75 micrograms (mcg, unit of measurement) by mouth one
time a day for a condition with low thyroid hormone levels in the morning before breakfast.
During a concurrent interview and record review on February 6, 2024, at 9:50 a.m.,, with LVN 3, Resident
24's Medication Administration Record (MAR) dated February 6, 2024 and physician's order for
levothyroxine tablet dated December 29, 2023 were reviewed. LVN 3 verified the MAR indicated
levothyroxine was given after breakfast on February 6, 2024 at 8 a.m. LVN 3 stated, [Resident 24's]
breakfast tray came 6:45 a.m., [Resident 24] ate around 7 [a.m.], [Resident 24] should have had this
[medication] before breakfast. LVN 3 added, Would need to talk to doctor to change order to be given at a
time before breakfast .currently scheduled for 8 a.m. LVN 3 stated, the it is important to give levothyroxine
before breakfast in order for the medication to be absorbed.
During a concurrent interview and record review on February 7, 2024, at 10:37 a.m., with the Assistant
Director of Nursing (ADON), in the presence of the Director of Staff Development (DSD), Resident 24's
MAR dated February 6, 2024 and physician's order for levothyroxine tablet dated December 29, 2023 were
reviewed. The ADON verified the MAR indicated levothyroxine was given after breakfast on February 6,
2024 instead of before breakfast as indicated on the physician's order. The ADON stated, the expectation is
for nurses to review the order and contact the doctor for clarification to change the administration time of
levothyroxine to be scheduled before breakfast. The ADON stated, If levothyroxine is not given before
breakfast, the medication might not get absorbed, and the Resident might not get the full therapeutic effect
of the medication.
During a telephone interview on February 9, 2024, at 10:41 a.m., with the Consultant Pharmacist (CP), the
CP stated, levothyroxine should be given on an empty stomach to enhance absorption.
A review of the Prescribing Information (PI, detailed description of a drug's uses, dosage range, side
effects, drug-drug interactions, and contraindications that is available to clinicians) for levothyroxine tablets,
dated January 2023, retrieved from DailyMed (a website operated by the U.S. National Library of Medicine
to publish up-to-date and accurate drug labels to health care providers and the general public. The contents
of DailyMed is provided and updated daily by the U.S. Food and Drug Administration. The levothyroxine
tablet PI indicated, Administer once daily, preferably on an empty stomach, one-half to one hour before
breakfast.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 32 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
2. During a medication pass observation on February 6, 2024, at 8:43 a.m., LVN 3 was observed preparing
and administering 4 medications to Resident 31. The medications included two Tylenol (to treat pain)
tablets.
During a review of Resident 31's Prescriber Order, dated January 22, 2024, the Prescriber Order indicated,
Tylenol (brand name for acetaminophen) Oral Tablet 325 milligram (mg, unit of measurement) Give 325 mg
by mouth every 12 hours as needed for pain management NTE [not to exceed] 3 grams (gm, unit of
measurement) from all sources of APAP [acetaminophen].
During a concurrent interview and record review on February 6, 2024, at 10:00 a.m., with LVN 3, Resident
31's MAR dated February 6, 2024 and physician's order for Tylenol tablet dated January 22, 2024 were
reviewed. LVN 3 stated, [Resident 31] Should be [given] one tablet but I gave two .
During a concurrent interview and record review on February 7, 2024, at 10:40 a.m., with the ADON, in the
presence of the DSD, Resident 31's MAR dated February 6, 2024 and physician's order for Tylenol tablet
dated January 22, 2024 were reviewed. The ADON verified the Tylenol order indicated one tablet and
stated, the expectation is for the nurse to Check the 5 rights, and one of the 5 rights is to give the right
dose. [nurse] should have given one tablet, instead of two tablets. The ADON added, If given more Tylenol
than ordered, the resident might get over medicated which can lead to liver side effects.
During a telephone interview on February 9, 2024, at 10:41 a.m., with the CP, regarding Resident 31 being
administered two tablets of Tylenol rather than one tablet as ordered, the CP stated, If a medication is not
given as ordered, the concern is the nurse did not properly give the medication and was not reading the
order.
During a review of the facility's policy and procedures (P&P) titled, Administration of Drugs, dated February
2010, the P&P indicated, .the physician's order must be verified before the medication is administered.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 33 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure storage, preparation, and
distribution of food were in accordance with professional standards for food service safety, when:
Residents Affected - Some
1. Food items inside the kitchen refrigerator were not labeled accordingly;
2. Cooking utensil was not in good repair and/or condition;
3. Food containers were not stored properly from a clean environment; and
4. A Dietary Aide did not perform hand hygiene in between tasks.
These failures had the potential to result in cross contamination (the physical movement or transfer of
harmful bacteria from one person, object or place to another) and foodborne illness (stomach illness
acquired from ingesting contaminated food) in a medically vulnerable population of 47 residents who
consumed food from the kitchen out of a facility census of 48 residents.
Findings:
On February 5, 2023, starting at 9:20 a.m., an observation of the facility kitchen and concurrent interview
with the Dietary Service Director (DSD/CDM) was conducted. The following were observed:
a. There were four turkey sandwiches stored inside a plastic bag in the refrigerator that were unlabeled and
undated.
In a concurrent interview, the DSD/CDM stated the four turkey sandwiches inside a plastic bag found in the
refrigerator were unlabeled and undated. He stated the plastic bag containing the four turkey sandwiches
should have been labeled and dated.
b. There was one rubber spatula stored in the drawer located in the preparation/tray line table that was
cracked and chipped.
In a concurrent interview, the DSD/CDM stated the rubber spatula should not be chipped and/ or cracked
as it can harbor bacteria and could cause cross-contamination.
c. Three metal food containers and two plastic bins stored on an uncovered shelf, underneath the
dishwashing sink, readily available for use.
In a concurrent interview, the DSD/CDM stated the three metal food containers and two plastic bins that
were stored under the dishwashing sink were clean and readily available for use. He stated the dishwashing
sink is used for washing the used/dirty pots and pans. He stated the clean food containers should not be
placed under the sink and should be placed in a clean environment that protects them from splashes and
contamination.
On February 5, 2024, at 3:40 p.m., an observation and concurrent interview with Dietary Aide (DA) was
conducted. DA was observed in the kitchen wearing gloves preparing a food tray with clean napkins
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 34 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
and utensils at a preparation table. Then, DA was observed to walked to another preparation table and
grabbed the red sanitizer bucket (a bucket containing a solution to disinfect dirty surfaces) where he dipped
a solution test strips (to test the solution for proper concentration). After DA completed testing the solution
from the red sanitizer bucket, DA continued with prepping the food tray at the preparation table without
performing hand hygiene or changing his gloves in between tasks.
Residents Affected - Some
In a concurrent interview with DA, he stated he was preparing the food tray with clean napkins and utensil
for the residents. He stated he should have washed his hands and changed gloves after testing the solution
from the red sanitizer bucket before he continued with prepping the food tray for residents.
On February 6, 2024, at 9:52 a.m., an interview with the Registered Dietitian (RD) was conducted. RD
stated the four preprepared turkey sandwiches that were found inside the kitchen refrigerator should have
been labeled and dated accordingly. She stated the rubber spatula that were cracked and chipped should
have been discarded as it can harbor bacteria and cause food-borne illnesses to residents. She stated the
metal food containers and plastic bins stored on an uncovered shelf underneath the dishwashing sink
should have been stored in a location free from dust or splashes to prevent cross-contamination. Lastly, she
stated the DA should have washed his hands and changed gloves after handling the red sanitizing bucket
before he continued with preparing the food tray for residents.
According to the Food Code, published by the United States Food & Drug Administration, dated 2022,
.refrigerated, READY-TO-EAT, TIME/TEMPERATURE CONTROL FOR SAFETY FOOD prepared and held
in a FOOD ESTABLISHMENT for more than 24 hours shall be clearly marked to indicate the date or day by
which the FOOD shall be consumed on the PREMISES .Cleaned EQUIPMENT and UTENSILS .Shall be
store: .Where they are not exposed to splash, dust, or other contamination .UTENSILS shall be maintained
in a state of repair or condition .or shall be discarded .
The facility's policy and procedure titled Handling Clean Equipment and Utensil, dated 2019, was reviewed.
The policy indicated, .Clean equipment and utensils will be stored in a clean, dry location in a way that
protects them from splashes, dust, or other contamination .
The facility's policy and procedure titled Hand Washing, dated 2019, was reviewed. The policy indicated,
.Employee will wash hands as frequently as needed throughout the day using proper hand washing
procedure .when to wash hands .after handling soiled equipment or utensils .after engaging in other
activities that contaminate the hands .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 35 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0865
Have a plan that describes the process for conducting QAPI and QAA activities.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure a Quality Assurance Performance
Improvement (QAPI- group of staff working in the facility that helps the facility to self-identify issues, plan to
correct, and improve the lives of the residents in nursing home) program was developed to identify, assess,
evaluate, and monitor residents with limitations in Range of Motion (ROM- the full movement potential of a
joint ) and/or contractures (condition of shortening and hardening of muscles, tendons, or other tissue,
often leading to abnormality and stiffness of the joints). In addition, there were no preventive measures in
place to provide appropriate care and treatment to improve, maintain or prevent limitations with ROM
and/or contractures for residents who were at risk. (See findings under F688).
Residents Affected - Some
This failure resulted in the delay and treatment for residents identified with limitation with ROM and or
contractures and had the potential to cause all other residents residing in facility to not achieve their highest
physical, mental, and psychosocial well-being.
Findings:
On February 12, 2024, at 3:03 p.m., an interview with the Administrator (ADM) was conducted. The ADM
stated he is the Governing Body (individual responsible to establish and implement policies regarding the
management and operations of the facility) for the facility. The ADM further stated, prior to immediate
jeopardy (IJ) identified on February 9, 2024, there was no quality-of-care and/or preventative measures in
place to identify, asses, evaluate and/or monitor residents with limited range of motion (ROM - measure of
joint functionality and flexibility) and/or Contractures (fixed tightening of muscle, tendons, ligaments, or
skin).
The facility's policy and procedure titled Quality Assurance and Performance Improvement (QAPI) plan,
dated April 26, 2018, was reviewed. The policy indicated, .Our purpose is to provide excellent quality
resident care and services. Quality is defined as meeting or exceeding the needs, expectations and
requirements of the patients cost-effectively while maintaining good resident outcomes and perceptions of
patient care .Our facility has a Performance Improvement Program which systematically monitors, analyzes
and improves its performance to improve resident outcomes. It recognizes that value in healthcare is the
appropriate balance between good measures, excellent care and services and cost .We will identify areas
of improvement and rank them by factors such as prevalence, risk, cost, relevance, responsiveness,
feasibility, and continuity .Our focus will also be on how we can create innovative best practices while
making sure resident's autonomy is maintained .The Administrator is responsible and accountable for
developing, leading, and closely monitoring the QAPI Program .
According to CMS (Centers for Medicare and Medicaid Services) Nursing Home Quality Initiatives, dated
August 29, 2017, Nursing home QAPI is the coordinated application of two mutually-reinforcing aspects of
a quality management system: Quality Assurance (QA) and Performance Improvement (PI). QAPI takes a
systematic, comprehensive, and data-driven approach to maintaining and improving safety and quality in
nursing homes while involving residents, families, and all nursing home caregivers in practical and creative
problem-solving.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 36 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to implement and maintain infection control
procedures when the facility staff failed to clean and disinfect a shared glucometer (blood glucose meter to
measure and display the amount of sugar [glucose] in your blood) according to manufacturer's instructions
during observation for one resident (Resident 1).
Residents Affected - Few
The failure had the potential for the development and the spread of infection.
Findings:
During a review of Resident 1's admission Records, dated February 7, 2024, the admission Records
indicated, Resident 1 was admitted to the facility on [DATE] with diagnoses including diabetes.
During a review of Resident 1's Prescriber Order, dated December 20, 2022, the Prescriber Order
indicated, Novolog (brand name for Insulin Aspart) Solution 100 units/milliliter (ml, unit of measurement) per
sliding scale subcutaneously (under the skin) four times a day for DM (diabetes) 2 .
During a medication pass observation on February 6, 2024, at 11:08 a.m., with Licensed Vocational Nurse
(LVN) 5, LVN 5 was observed using a shared glucometer to check Resident 1's concentration of blood
glucose without cleaning or disinfecting the glucometer before and after use of the glucometer.
During an interview on February 6, 2024, at 2:59 p.m., with LVN 5, LVN 5 stated, [The] Glucometer is used
for anyone with [blood glucose] check on insulin for the hall, each cart has own glucometer. When asked to
describe the process for cleaning and disinfecting a shared glucometer, LVN 5 stated, I need to disinfect
[the glucometer] with sanitizing wipe 'purple top' before use, and after .every time. LVN 5 added, I did not do
that earlier .I forgot. When asked to describe the importance of proper cleaning and disinfecting of shared
glucometers between residents, LVN 5 stated, For infection control. If not followed we can cause cross
contamination, spreading germs.
During an interview on February 7, 2024, at 10:07 a.m., with the Assistant Director of Nursing (ADON), in
the presence of the Director of Staff Development (DSD), when asked to describe the process for cleaning
and disinfecting of shared glucometers, the ADON stated, nurses are expected to clean and disinfect
glucometers with Sani Wipes [in] purple top [container] between residents before and after each use. She
said, not cleaning and disinfecting glucometers can spread infections.
During a review of the facility's policy and procedures (P&P), titled Decontaminating Equipment, dated
August 3, 2017, the P&P indicated, Reusable resident care equipment/instruments/devices will be
maintained and decontaminated according to the manufacturer's instructions to prevent resident to resident
transmission of infections .Reusable resident care equipment will be decontaminated between residents
according to manufacturer's instructions .Nursing will decontaminate equipment .between use by different
residents .
According to the online publication titled Infection Prevention during Blood Glucose Monitoring and Insulin
Administration by the Centers for Disease Control and Prevention (CDC), dated March 2, 2011, it indicated,
If blood glucose meters must be shared, the device should be cleaned and disinfected after every use, per
manufacturer's instructions, to prevent carry-over of blood and infectious agents.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 37 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
During a review of the manufacturer's instructions for cleaning and disinfecting of the glucometer provided
by the facility, it indicated, Cleaning Procedure .clean and disinfect the meter [glucometer] between patient
tests .
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 38 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055361
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vista Pacifica Convalescent Hospital
3662 Pacific Avenue
Jurupa Valley, CA 92509
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0912
Level of Harm - Potential for
minimal harm
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single
resident rooms.
Based on observation, interview, and record review, the facility failed to ensure the required 80 square feet
was met for 6 of 25 resident bedrooms (Rooms 1,9,11,12,14 and 26).
Residents Affected - Some
This failure had the potential to negatively affect the quality of life of the resident.
Findings:
On February 5, 2024, at 9:00 a.m., the Administrator (ADM) was interviewed regarding the room sizes for
resident Rooms 1, 9, 11, 12, 14 and 26. He stated the rooms did not meet the space requirement of at least
80 square feet in the above listed bedrooms.
Rooms 1, 9, 11, 12, 14, and 26 had been set up as two-bed bedrooms.
The facility document titled, Client Accommodations Analysis, dated February 12, 2024, was provided by
the ADM. The document indicated the rooms set up as two-bed bedrooms measured 143 square feet or
71.5 square feet per resident (143/2 = 71.5).
During the survey dates of February 5, 6, 7, 8, 9, and 12, the above listed rooms were observed at different
times of the day. All care and services provided to the residents residing in the listed rooms were able to be
conducted without restrictions. Residents who were able to be interviewed stated they were comfortable in
the space provided. Health record reviews did not indicate the health and safety of the residents residing in
these rooms were compromised, based on the room measurements.
The facility requested a continued waiver for Rooms 1, 9, 11, 12, 14, and 26. Approval of the waiver was
recommended. Granting this waiver will not adversely affect the residents health and safety and is in
accordance with the special needs of the residents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055361
If continuation sheet
Page 39 of 39