Public Record
Upland Rehabilitation and Care Center
Operated by The Ensign Group
From CMS
Facility profile
- CMS overall rating
- 5 / 5
- Certified beds
- 206
- Avg. residents per day
- 188.1
*CMS Five-Star
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*CMS
California cost report
Food cost per resident day
Raw food costs divided by total patient days from the same HCAI filing. Each year is compared with the median across California HCAI filers that carry a Medicare provider number for that report year; the roughly 18 percent of filers without one are not in the comparison.
2024 raw food costs per resident day
$6.33
Filing period: to
California median $8.96 across 825 filers. This facility: 8.1th percentile of those filers.
Within its operator's California portfolio ( 68 filers): median $7.55.
RN, LVN, and CNA staffing mix
Census context: 69,561 total patient days in this filing.
| Role | Productive hours | Productive salaries | Hourly rate |
|---|---|---|---|
| RN | 15,694 | $825,125 | $52.58/hour |
| LVN | 73,935 | $2,971,118 | $40.19/hour |
| CNA | 145,634 | $3,408,672 | $23.41/hour |
2023 raw food costs per resident day
$6.37
Filing period: to
California median $8.51 across 892 filers. This facility: 9th percentile of those filers.
Within its operator's California portfolio ( 76 filers): median $7.57.
RN, LVN, and CNA staffing mix
Census context: 69,124 total patient days in this filing.
| Role | Productive hours | Productive salaries | Hourly rate |
|---|---|---|---|
| RN | 17,060 | $808,877 | $47.41/hour |
| LVN | 81,031 | $2,797,902 | $34.53/hour |
| CNA | 131,880 | $2,890,224 | $21.92/hour |
2022 raw food costs per resident day
$6.01
Filing period: to
California median $8.23 across 896 filers. This facility: 8.9th percentile of those filers.
Within its operator's California portfolio ( 76 filers): median $7.26.
RN, LVN, and CNA staffing mix
Census context: 67,168 total patient days in this filing.
| Role | Productive hours | Productive salaries | Hourly rate |
|---|---|---|---|
| RN | 26,046 | $879,040 | $33.75/hour |
| LVN | 94,138 | $2,224,478 | $23.63/hour |
| CNA | 151,710 | $2,334,811 | $15.39/hour |
*HCAI Long-Term Care Integrated Disclosure
Inspection record
On record from CMS
- Health citations
- 32
- Fire safety findings
- 13
- Inspections on file
- 14
- Last inspection
- 2025-09-22
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Citations
32 citations on record
Each deficiency cited on a CMS health inspection of this facility, sourced from the federal record. Open a report for the raw CMS Scope and Severity grade on each finding.
What do CMS severity letters mean?
Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.
General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.
Each letter combines severity with scope: how many residents the deficiency affected.
- 0676Generalpotential for harm
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- 0698Generalpotential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- 0700Generalpotential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- 0755Generalpotential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- 0761Generalpotential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0842Generalpotential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0550Generalpotential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- 0578Generalpotential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- 0605Generalpotential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- 0628Generalpotential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- 0656Generalpotential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- 0677Generalpotential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
- 0684Generalpotential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- 0695Generalpotential for harm
Provide safe and appropriate respiratory care for a resident when needed.
- 0684Generalpotential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- 0573Generalpotential for harm
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
- 0550Generalpotential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- 0686Generalpotential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- 0558Generalpotential for harm
Reasonably accommodate the needs and preferences of each resident.
- 0684Generalpotential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- 0684Generalpotential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- 0689Generalpotential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- 0684Generalpotential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- 0692Generalpotential for harm
Provide enough food/fluids to maintain a resident's health.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0880Generalpotential for harm
Provide and implement an infection prevention and control program.
- 0925Generalpotential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- 0584Generalpotential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- 0812Generalpotential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- 0842Generalpotential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspection history
Every health inspection on record
Each CMS health inspection of this facility, and the deficiencies the surveyors cited. Where the verbatim Form 2567 statement of deficiencies is on file, it links to the full report.
- View inspection reportInspection1 deficiency
- Inspection15 deficiencies
055374 05/09/2025 Upland Rehabilitation and Care Center 1221 E Arrow Hwy Upland, CA 91786 F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or…
Read full statement of deficiencies - View inspection reportInspectionFire Safety4 deficiencies
- Inspection1 deficiency
055374 10/01/2024 Upland Rehabilitation and Care Center 1221 E Arrow Hwy Upland, CA 91786 F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm Based on observation, interview, and record…
Read full statement of deficiencies - Inspection1 deficiency
055374 09/20/2024 Upland Rehabilitation and Care Center 1221 E Arrow Hwy Upland, CA 91786 F 0573 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Let each resident or the resident's legal representative access or purchase copies of all the resident's…
Read full statement of deficiencies - Inspection1 deficiency
055374 09/19/2024 Upland Rehabilitation and Care Center 1221 E Arrow Hwy Upland, CA 91786 F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or…
Read full statement of deficiencies - Inspection1 deficiency
055374 07/02/2024 Upland Rehabilitation and Care Center 1221 E Arrow Hwy Upland, CA 91786 F 0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT…
Read full statement of deficiencies - View inspection reportInspection1 deficiency
- Inspection1 deficiency
055374 05/01/2024 Upland Rehabilitation and Care Center 1221 E Arrow Hwy Upland, CA 91786 F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED…
Read full statement of deficiencies - Inspection1 deficiency
055374 08/16/2023 Upland Rehabilitation and Care Center 1221 E Arrow Hwy Upland, CA 91786 F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED…
Read full statement of deficiencies
Showing the 10 most recent inspections. 4 earlier inspections are also on record.
Ownership
The Ensign Group
338nursing homes nationwide, in CMS records
72 in California, 266 in other states.
Counted from the chain CMS itself discloses for this home, which matches CMS Care Compare. ReadyRule's own common-control analysis is a separate and broader lens, and the two can differ.
FAQ
Questions and answers
- What is Upland Rehabilitation and Care Center?
- Upland Rehabilitation and Care Center is a Medicare- and Medicaid-certified nursing home in Upland, CA, tracked by the Centers for Medicare & Medicaid Services (CMS). Its CMS Certification Number (CCN) is 055374.
- What is the CMS rating for Upland Rehabilitation and Care Center?
- Upland Rehabilitation and Care Center has a CMS overall rating of 5 out of 5 stars. CMS rates nursing homes on health inspections, staffing, and quality measures.
- How many beds does Upland Rehabilitation and Care Center have?
- Upland Rehabilitation and Care Center is certified for 206 beds. It serves an average of 188.1 residents per day.
- How many citations does Upland Rehabilitation and Care Center have?
- Upland Rehabilitation and Care Center has 32 citations on record from CMS health inspections, each tied to a federal deficiency tag.
- When was Upland Rehabilitation and Care Center last inspected?
- Upland Rehabilitation and Care Center was last inspected on September 22, 2025. CMS surveys nursing homes about once a year and after complaints.
- What can I do if I have concerns about care at this facility?
- Start by raising the concern with the facility administrator or director of nursing. Every state also runs a free long-term care ombudsman program that advocates for residents and families; the federal Eldercare Locator at eldercare.acl.gov can connect you with yours. Complaints about quality of care can also be filed with your state survey agency.
*Sourced from the Centers for Medicare & Medicaid Services (CMS). See the official record on CMS Care Compare. If you believe any information is inaccurate, report it here.
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