F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to promote dignity and respect for two (2) of 3
residents (Residents 2 and 3) based on the facility's policy by failing to: 1. Ensure Resident 2's privacy
curtain was closed and the resident's (a movable fabric barrier designed to provide a private enclosure and
block views, commonly used in healthcare settings like hospitals and nursing homes to create patient
seclusion) inner thighs were covered and were not exposed while the resident was lying on his bed on
8/11/2025.2. Accommodate Resident 3's request to be gentle when providing perineal care (cleaning the
private areas of a resident) from Certified Nursing Assistant 1 (CNA 1). This deficient practice had the
potential to affect Resident 2 and 3's sense of self-worth and self-esteem which could result in problems
with emotional and mental well-being.Findings:1. During a review of Resident 2's admission Record, the
admission record indicated Resident 2 was admitted to the facility on [DATE] and re-admitted on [DATE].
Resident 2's diagnoses included chronic kidney disease (CKD, is a condition in which the kidneys are
damaged and cannot filter blood as well as they should), diabetes mellitus (DM, is a metabolic disease,
involving inappropriately elevated blood glucose levels), and muscle weakness. During a review of Resident
2's Minimum Data Set (MDS, a resident assessment tool) dated 8/4/2025, the MDS indicated Resident 2
has moderately impaired cognitive (mental action or process of acquiring knowledge and understanding)
skills for daily decision making. The MDS indicated Resident 2 needed partial/ moderate assistance (helper
does less than half the effort, helper lifts, holds, or supports trunk or limbs but provides less than half the
effort) in toileting hygiene, shower/ bathe self, upper body dressing, personal hygiene, chair/bed- to chair
transfer, toilet transfer, and tub/shower transfer. During an observation on 08/11/2025 at 9:29AM outside
Resident 2's room, Resident 2 was sitting on his bed, privacy curtain not closed, the resident was wearing
a hospital gown with the resident's legs exposed and no blanket. Resident 2's both legs were far apart, and
the resident's inner thighs were visible from the hallway. During a concurrent observation and interview on
8/11/2025 at 10:39AM with CNA 2 outside of Resident 2's room, Resident 2's left inner thigh can be seen in
the hallway. CNA 2 stated, It is not okay that we can see Resident 2's inner thighs in the hallway. We need
to cover it, because it is Resident 2's privacy and dignity. During a concurrent observation and interview on
8/11/2025 at 10:41AM with the Director of Nursing (DON) outside of Resident 2's room, Resident 2's inner
thigh was exposed and can be seen from the hallway. The DON stated, We should pull the privacy curtains
to provide privacy to Resident 2. Resident 2's inner thigh should not be seen in the hallway. We need to
cover him, because of dignity. During a concurrent observation and interview on 8/11/2025 at 10:42 AM
with Resident 2, Resident 2 pulled down his gown and made sure his thighs were covered. Resident 2
stated, Well it is not okay that other residents can see my inner thighs. During a record review of facility's
P&P titled, Dignity revised 2/2021, the P&P indicated, each resident shall be cared for in a manner that
promotes and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
055376
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055376
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Huntington Drive Health and Rehabilitation Center
400 W. Huntinton Dr.
Arcadia, CA 91007
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
enhances his or her sense of well-being, level of satisfaction with life, and feelings of self-worth and
self-esteem. The P&P also indicated residents are to be always treated with dignity and respect and staff to
promote, maintain and protect resident privacy, including bodily privacy during assistance with personal
care and during treatment procedures. 2. During a review of Resident 3's admission Record, the admission
record indicated Resident 3 was admitted to the facility on [DATE]. Resident 3 diagnoses included
hemiplegia (paralysis of one side of the body), major depressive disorder ( or also called clinical
depression, it affects how you feel, think and behave and can lead to a variety of emotional and physical
problems) and anxiety disorder (a disorder characterized by nervousness characterized by a state of
excessive uneasiness and apprehension, typically with compulsive behavior [repetitive, persistent, and
often uncontrollable actions that a person feels driven to perform] or panic attacks). During a review of
Resident 3's MDS dated [DATE], the MDS indicated Resident 3 has moderately impaired cognitive skills for
daily decision making. The MDS indicated Resident 3 was dependent (helper does all of the effort, resident
does none of the effort to complete the activity) in toileting hygiene, shower/ bathe self, and chair/bed-to
chair transfer. During a review of Resident 3's Care Plan (CP) for at risk for further decline in function, joint
mobility, contracture formation, falls, skin breakdown and increased dependence in Activities of Daily Living
(ADLs, are activities related to personal care including bathing or showering, dressing, getting in and out of
bed or a chair, walking, using the toilet, and eating), dated 1/14/2022, the CP indicated in the
interventions/approaches, needs extensive assistance with bed mobility, w/ 2 persons physical assist,
locomotion off unit, dressing, toileting, personal hygiene. During an interview on 8/11/2025 at 10:51 AM,
with Resident 3, Resident 3 stated, I am upset because CNA 1 was handling me roughly. CNA1 was
changing my diaper. When she is turning me and I told her, you are fucking hurting me. She told me that
she will not work with me tomorrow because I was cursing her. I just said the wrong words because she is
rough. During an interview on 8/11/2025 at 11 AM with CNA 1, CNA 1 stated, Saturday, Resident 3 pressed
the resident's call light and asked me If I can change her. I told her I was going to give another resident a
shower, so she needed to wait a little bit. When I came to change her briefs, there was a lot of bowel
movement in the vaginal area. I need to clean her pretty well because it went to her creases. She told me,
You are hurting me. I am getting bowel movements out of her vaginal area. I tried to clean her private part,
but she said you are hurting me and then curse at me and told me to get the F out of my room. The towels
might be rough. The washcloths might have rough texture also. But Resident 3 always tells me, I have a
heavy hand. She is sensitive and complains of pain in everything. She was probably in a bad mood
because she has to wait. During an interview on 8/11/2025 at 12:05PM, with Resident 3, Resident 3 stated,
My buttocks hurts when she wiped me in the creases. It hurts every time she wipes. She wipes too hard. I
told her she has to be gentle, but She cannot be gentle. She did not care. She said you will be okay. It was
fine. Resident 3 also stated that Resident 2 told CNA 1, I am not fine, you are rough. I am telling you. and
after that CNA 1 did not change and the resident felt CNA 1 brushed off the resident's complaint, did not
listen to the resident and the resident felt disrespected. During a concurrent interview and record review on
8/11/2025 at 12:08PM with the DON, the facility's P&P titled, Accommodation of Needs, revised 3/2025
was reviewed. The P&P indicated, interacting with the residents in ways that accommodate the physical or
sensory limitations of the residents, promote communication, and maintain dignity. The DON stated,
Interacting Resident's preference meaning Resident 3 wants the resident's care to be individualized and be
treated with non-judgmental attitude, dignity and well-being. The DON stated, the way the staff interact with
residents should be accommodating on the Resident's preference. If the Resident said you
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055376
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055376
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Huntington Drive Health and Rehabilitation Center
400 W. Huntinton Dr.
Arcadia, CA 91007
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
are hurting me, the staff should stop and ask where it hurts, how am I hurting you. It might cause pain in
the Resident. Sometimes it might be the behavior of the Resident but still maintain respect and
professionalism. During an interview on 8/11/2025 at 1:38 PM with the Director of Staff Development
(DSD), DSD stated, Rough handled during care means they were changing you or wiping you and the staff
were acting careless. It can affect the Resident by making them feel sad, emotional, psychological, and
their entire well-being. During a record review of facility's policy and procedure (P&P) titled, Patient Rights
revised 2/2021, the P&P indicated, federal and state laws guarantee certain basic rights to all residents of
this facility. These rights include the residents' right to:> A dignified existence.> Be treated with
respect, kindness, and dignity.> Privacy and confidentiality. During a record review of facility's P&P titled,
Dignity revised 2/2021, the P&P indicated, each resident shall be cared for in a manner that promotes and
enhances bis or her sense of well-being, level of satisfaction with life, and feelings of self-worth and
self-esteem. The P&P also indicated the facility supports dignity and respect for residents by honoring
resident goals, choices, preferences, values and beliefs.
Event ID:
Facility ID:
055376
If continuation sheet
Page 3 of 3