F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure five of five sampled residents
(Resident 21, 61, 116, 117, and 35), were treated with dignity when:a. Licensed Vocational Nurse (LVN) 2
failed to knock on Resident 21 and 61, 116 and 117's doors prior to entering the resident's rooms.b. LVN 3
failed to draw (close) Resident 35's privacy curtains completely around Resident 35's bed during insulin (a
medication, hormone that removes excess sugar from the blood, can be produced by the body or given
artificially via medication) administration in Resident 35's abdomen (belly). This failure could potentially
result in Residents 21, 61, 116, 117, and 35 feeling bothered or startled, in the residents feeling invaded
and humiliated, and negatively impacting the resident's psychosocial [the emotional and social
requirements that individuals must have to feel safe, supported, and capable of functioning well in their
environment]) well-being.Findings:a. During a review of Resident 21's admission Record (AR), the AR
indicated, Resident 21 was originally admitted to the facility on [DATE] and readmitted on [DATE] with
multiple diagnoses including osteomyelitis (inflammation of bone or bone marrow, usually due to an
infection) of vertebra (one of the bones that make up the spinal column), thoracic (relating to chest) region,
and bacteremia (bacteria in your blood).During a review of Resident 21's History and Physical (H&P), dated
12/20/2025, the H&P indicated, Resident 21 was A & O x 4 (alert and oriented to person, place, time, and
situation).During a review of Resident 21's Minimum Data Set (MDS - a resident assessment tool), dated
12/23/2025, the MDS indicated Resident 21's cognitive skills (ability to think and process information) for
daily decision making were intact. The MDS indicated, Resident 21 was independent (resident completes
the activity by themself with no assistance from a helper) and required partial/moderate assistance (helper
does less than half of the effort) with ADL (activities of daily living).During a review of Resident 61's AR, the
AR indicated, Resident 61 was admitted to the facility on [DATE] with multiple diagnoses including chronic
obstructive pulmonary disease (COPD - a long standing group of lung disease that block airflow causing
difficulty in breathing) with (acute, sudden) exacerbation (worsening), and urinary tract infection (UTI - an
infection in the bladder/urinary tract), site not specified.During a review of Resident 61's History of Present
Illness (H&P), dated 1/21/2026, the H&P indicated, Resident 61 had the capacity to understand and make
decisions.During a review of Resident 61's MDS, dated [DATE], the MDS indicated Resident 61's cognitive
skills for daily decision making were intact. The MDS indicated Resident 61 required substantial/maximal
assistance (helper does more than half the effort) to supervision or touching assistance (helper provides
verbal cues and/or touching/steadying and/or contact guard assistance as resident completes activity) with
ADL.During a review of Resident 116's AR, the AR indicated, Resident 61 was admitted to the facility on
[DATE] with multiple diagnoses including anxiety disorder (a mental health condition characterized by
excessive, uncontrollable, and persistent fear or worry that interferes with daily life), unspecified, and old
myocardial
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 25
Event ID:
055394
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
infarction (MI - heart attack).During a review of Resident 116's H&P, dated 2/9/2026, the H&P indicated,
Resident 116 was frail but responsive to name.During a review of Resident 116's MDS, dated [DATE], the
MDS indicated Resident 116 was dependent (helper does all of the effort) and required partial/moderate
assistance with ADL.During a review of Resident 117's AR, the AR indicated, Resident 117 was admitted to
the facility on [DATE] with multiple diagnoses including need for assistance with personal care, and bipolar
disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of
depression to elevated periods of emotional highs), unspecified.During a review of Resident 117's MDS,
dated [DATE], the MDS indicated Resident 117's cognitive skills for daily decision making were moderately
impaired. The MDS indicated Resident 117 required substantial/maximal assistance to supervision or
touching assistance with ADL.During an observation on 2/10/2026 between 10:00 AM and 10:55 AM,
multiple staff (unidentified) were entering multiple resident's rooms without knocking [announcing
themselves] on the doors.During an observation on 2/11/2026 at 7:46 AM, LVN 2 entered Resident 21 and
61's room without knocking on the door [or announcing self] to check on Resident 21 and 61's breakfast
trays. LVN 2 exited the room and entered Resident 116 and 117's roomwithout knocking on the door, and
collected Resident 116's breakfast tray. LVN 2 exited the room and put away the breakfast tray in a meal
delivery cart. LVN 2 entered Resident 21 and Resident 61's room a second time without knocking on the
door and collected Resident 61's breakfast tray.During an interview on 2/11/2026 at 7:52 AM with LVN 2, in
the presence of Registered Nurse (RN) 1, LVN 2 stated staff (in general) should knock [on the doors] prior
to entering resident rooms and knocking was important to protect the resident's privacy and dignity.During a
concurrent interview on 2/12/2026 at 11:16 AM with Resident 61 and the Responsible Party (RP), Resident
61 stated, staff not knocking prior to entering Resident 61's room would scare the (expletive) out of
Resident 61. The RP stated, staff (unidentified) sometimes knocked on the door and sometimes, they
don't.During an interview on 2/12/2026 at 3:35 PM with the Director of Nursing (DON), the DON stated,
knocking on a resident's door before entering their room was important to let the resident know staff was
entering the room, for staff to ask permission to enter, and for dignity [purposes]. b. During a review of
Resident 35's AR, the AR indicated, Resident 35 was admitted to the facility on [DATE] with multiple
diagnoses including type 2 diabetes mellitus (DM - adult onset disorder characterized by difficulty in blood
sugar control and poor wound healing) with other specified complication, and heart failure,
unspecified.During a review of Resident 35's MDS, dated [DATE], the MDS indicated Resident 35's
cognitive skills for daily decision making were intact. The MDS indicated Resident 35 was dependent and
required setup or clean-up assistance (helper sets up or cleans up; resident completes activity) with
ADL.During a review of Resident 35's Order Summary Report (OSR), active orders as of 2/12/2026, the
OSR indicated, an active order for Lantus SoloStar (a type of long-acting insulin) subcutaneous
(administered under the skin) solution pen-injector 100 unit/millimeters (ml, volume of liquid) two times a
day for DM, dated 12/17/2026.During a review of Resident 35's Medication Administration Record (MAR),
dated 2/1/2026 to 2/28/2026, the MAR indicated Lantus insulin was scheduled to be administered daily at
9:00 AM and at 5:00 PM. During an observation on 2/12/2026 at 8:36 AM, LVN 3 administered Resident
35's insulin in Resident 35's right upper quadrant of Resident 35's abdomen with Resident 35's privacy
curtain drawn from Resident 35's head of the bed to the right corner of the foot of bed, Resident 5's
abdomen was exposed. LVN 3 stated, LVN 3 should have drawn Resident 35's drape all the way around
Resident 35's bed for privacy and dignity. During a review of the facility's policy and procedure (P&P) titled,
Resident Rights-Dignity and Respect, revised 10/2025, the P&P indicated, it was the policy of the facility
forall residents to be treated with kindness, dignity, and respect. The P&P
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 2 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
indicated, residents should be examined and treated in a manner that maintained the privacy of their
bodies. The P&P indicated, a closed door or drawn curtain shielded the resident from passers-by. The P&P
indicated, staff should knock before entering the resident's room.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 3 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure one of three sampled resident (Resident 2)'s care
plan (CP - provides direction on the type of nursing care an individual needs that includes goals of
treatment, specific nursing interventions [actions, treatments, procedures, or activities designed to meet an
objective] and an evaluation plan) was implemented when licensed nurses administered insulin (a
medication that removes excess sugar from the blood.) on Resident 2's Left arm where Resident 2 had a
shunt (a surgically created access point on the body for dialysis [a treatment to clean your blood when your
kidney can't do it well.]) This failure had the potential to increase the risk of bleeding and cause trauma to
Resident 2. Findings:During a review of Resident 2's Face Sheet, the face sheet indicated the facility
initially admitted a [AGE] year-old female on 5/27/2023 and re-admitted on [DATE], with the diagnoses that
included but not limited to end stage renal disease (irreversible kidney failure) , dependence on renal
dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the
kidneys have failed) and type 2 diabetes mellitus (a disorder characterized by difficulty in blood sugar
control). During a review of Resident 2's minimum data set (MDS, a resident assessment tool), dated
11/1/2025, indicated Resident 2 is getting dialysis. During a review of Resident 2's CP, date initiated
2/6/2026, the CP indicated no needle stick on Resident 2's left arm.During a review of Resident 2's
Medication Administration Record (MAR), dated 2/2026. The MAR indicated license nurses used Resident
2' left arm to administered medication through a needle injection on following date and time: Insulin glargine
(a long-acting insulin helps people with diabetes control their blood sugar.) Solution 100 unit/ml 2/6/2026
6:35 PM NovoLOG (a fast-acting insulin) Injection Solution 100 unit/ml 2/2/2026 11:42 AM 2/4/2026 11:48
AM 2/6/2026 6:37 AM 2/7/2026 6:32 PM 2/8/2026 6:23 AM 2/8/2026 10:00 PM 2/9/2026 6:02 AM 2/9/2026
10:06 PM During a concurrent interview and record review on 2/11/2026 at 9:07 am with LVN 5, Resident
2's CP dated 2/2026 was reviewed. the CP indicated, no needle stick on Resident 2's left arm. LVN 5 stated
she was not aware of the CP and had administered insulin injection on Resident 2's left arm. LVN 5 stated
using Resident 2's left arm for injection will increase the risk of bleeding and cause trauma. During an
interview on 2/13/2026 at 8:00 am with the director of nursing (DON), the DON stated nurse should follow
resident's care plan, if nurses fail to follow or implement resident's care plan, then resident will have a poor
outcome.During an interview on 2/13/2026 at 8:50 am with Quality Assurance (QA), QA stated resident's
care plan needs to be implemented. QA also stated that for Resident 2, using her left arm to do insulin
injections will increase the risk of bleeding or could even cause trauma.During a review of the facility's
policy and procedure (P&P) titled, comprehensive person-centered care planning dated 4/2025, the P&P
indicated facility should develop and implement resident's care plan.
Event ID:
Facility ID:
055394
If continuation sheet
Page 4 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of one sampled resident
(Resident 43), who was unable to carry out activities of daily living (ADL - routine tasks/activities such as
bathing, dressing and toileting a person performs daily to care for themselves) received the necessary
services to maintain personal grooming as indicated in the facility's policy and procedure (P&P) titled, ADL,
Services to carry out.This deficient practice had the potential to impact Resident 43's overall health and
could socially and psychologically affect Resident 43. Findings:During a review of Resident 43's admission
Record (AR), the AR indicated Resident 43 was admitted to the facility on [DATE] with multiple diagnoses
including the need for assistance with personal care, unspecified dementia (a progressive state of decline
in mental abilities), psychotic (relating to or affected with a psychosis, a severe mental condition in which
thought, and emotions are so affected that contact is lost with reality) disturbance, mood disturbance, and
anxiety (intense, excessive, and persistent worry and fear about everyday situations).During a review of
Resident 43's Care Plan (CP), initiated 1/14/2026, the CP indicated Resident 43 had an ADL self-care
performance deficit and indicated Resident 43 had impaired mobility, activity intolerance, and impaired
cognition related to dementia.During a review of Resident 43's CP, initiated 1/15/2026, for Rehab
[rehabilitation occupational therapy] OT, the CP indicated, Resident 43 was observed with ADL self-care
performance deficit.During a review of Resident 43's History and Physical Examination (H&P), dated
1/16/2026, the H&P indicated, Resident 43 did not have the capacity to understand and make
decisions.During a review of Resident 43's Minimum Data Set (MDS - a resident assessment tool), dated
1/18/2026, the MDS indicated, Resident 43's cognitive skills (ability to think and process information) for
daily decision making were severely impaired (never/rarely made decisions). The MDS indicated Resident
43 was dependent (helper does all of the effort) and required supervision or touching assistance (helper
provides verbal cues and/or touching/steadying and/or contact guard assistance as resident completes
activity) with ADL.During a concurrent observation and interview on 2/10/2026 at 10:33 AM with Certified
Nursing Assistant (CNA) 1, Resident 43 was lying in bed awake. Resident 43 was unkempt with greasy
hair, had whitish flakes on Resident 43's head, and had chin whiskers. CNA 1 stated, Resident 43 had little
whiskers and needed to be shaved and Resident 43's hair was a little oily and Resident 43's hair needed to
be washed but Resident 43 was combative during care. CNA 1 stated, grooming was important for
residents (in general) to look presentable and feel clean.During an interview on 2/12/2026 at 3:35 PM with
the Director of Nursing (DON), the DON stated Resident 43 had oily hair and facial hair and Resident 43
needed grooming for health reasons and for dignity [purposes].During a review of the facility's P&P titled,
ADL, Services to carry out, revised 10/2025, the P&P indicated, the facility had a policy that residents were
given the appropriate treatment and services to maintain or improve his/her abilities. The P&P indicated
residents who were unable to carry out ADL will receive necessary services to maintain including grooming.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 5 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure quality of care for three of three sampled residents
(Residents 2, 66 and 35) by failing:A. To follow physician's order when the license nurses administered
insulin (a medication that removes excess sugar from the blood.) on one of three sample residents
(Resident 2)'s left arm with a shunt. (a surgically created access point on the body for dialysis [a treatment
to clean your blood when your kidney can't do it well.]) B. To ensure a Change of Condition (COC, a major
unplanned deviation from the most recent status, when the change is identified the resident is evaluated
and the changes are reported to the physician) assessment was completed for Resident 66 after a surgical
debridement (the medical process of cleaning a wound by removing dead, damaged, or infected tissue, as
well as foreign debris, to promote faster healing and prevent infection) of a callus (a thickened, hardened
patch of skin that forms to protect a specific area of the body from repeated rubbing, pressure, or irritation)
revealed an open diabetic (difficulty in blood sugar control and poor wound healing) foot ulcer (an open
sore or wound, usually on the bottom of the foot, that develops in people with diabetes due to a
combination of numb feet, poor blood circulation, and skin breakdown from pressure) was found on [DATE].
Additionally, the facility failed to notify Medical Doctor (MD, Resident 66's primary care physician) 2 of
Resident 66's COC.C. To obtain a physician order prior to performing a fingerstick (a procedure that uses a
medical device [a lancet] to prick the skin to check blood sugar) for Resident 35.These failures placed
Residents 2, 66 and 35 at risk for serious complications, including bleeding and compromise of dialysis (a
treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s)
have failed) access, delayed treatment, infection, impaired wound healing, and further clinical deterioration
and Resident 35 feeling bothered and receiving unnecessary treatment.Findings:
Residents Affected - Some
A. During a review of Resident 2's Face Sheet (admission record), the face sheet indicated the facility
initially admitted a [AGE] year-old female on [DATE] and re-admitted on [DATE], with the diagnoses that
included but not limited to end stage renal disease (irreversible kidney failure) , dependence on renal
dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the
kidneys have failed) and type 2 diabetes mellitus (a disorder characterized by difficulty in blood sugar
control).
During a review of Resident 2's minimum data set (MDS, a resident assessment tool), dated [DATE],
indicated Resident 2 is getting dialysis.
During a review of Resident 2's physician's order dated 2/2026. The physician's order indicated Resident 2
should not receive any needle stick on her left arm.
During a review of Resident 2's Medication Administration Record (MAR), dated 2/2026. The MAR
indicated license nurses used Resident 2' left arm to administered medication through needle injection on
following dates and time:
Insulin glargine (a long-acting insulin helps people with diabetes control their blood sugar.) Solution 100
unit/ml
[DATE] 6:35 PM
NovoLOG (a fast-acting insulin) Injection Solution 100 unit/ml
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 6 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
[DATE] 11:42 AM
Level of Harm - Minimal harm
or potential for actual harm
[DATE] 11:48 AM
[DATE] 6:37 AM
Residents Affected - Some
[DATE] 6:32 PM
[DATE] 6:23 AM
[DATE] 10:00 PM
[DATE] 6:02 AM
[DATE] 10:06 PM
During an interview on [DATE] at 8:47 AM with Licensed Vocational Nurse (LVN)6, LVN 6 stated all
physician's order should be reviewed before administered medication to a resident. If a resident is on
hemodialysis, she will try to avoid the arm having shunt because injection on the shunt arm could result
trauma to the resident.
During a concurrent interview and record review on [DATE] at 9:07 AM, with LVN 5, Resident 2's physician's
order dated 2/2026 was reviewed. The physician's order indicated, no needle stick on Resident 2's left arm.
LVN 5 stated she was not aware of the order and had administered insulin injection on Resident 2's left
arm. LVN 5 stated using Resident 2's left arm for injection will increase the risk of bleeding and cause
trauma.
During an interview on [DATE] at 9:50 AM with the Director of Nursing (DON), the DON stated that for any
hemodialysis resident who is also on insulin injection, it is important that nurse check physician's order and
avoid the arm with the shunt. The DON also stated their nurses should follow physician's order and avoid
any harm to any resident.
During a review of the facility's Policy and Procedure (P&P) titled, Medication administration, not dated. The
P&P indicated medication should be administered as prescribed by the physician.
B. During a review of Resident 66's admission Record (AR), the AR indicated the facility admitted Resident
66 on [DATE], with diagnoses including cellulitis (a skin infection that causes swelling and redness),
pressure ulcer (a small open sore or wound generally found in the stomach or on the skin), the need for
assistance with personal care, and Type 2 Diabetes Mellitus (DM, a disorder characterized by difficulty in
blood sugar control and poor wound healing).
During a review of Resident 66's MDS, dated [DATE], the MDS indicated Resident 66's cognition (the ability
to think and process information) was intact. The MDS indicated Resident 66 required partial/moderate
assistance (helper does less than half the effort) with activities of daily living (ADL-term used in healthcare
that refers to self-care activities) and substantial/maximal assistance (helper does more than half the effort)
with mobility.
During a review of Resident 66's Nursing Order (NO), dated [DATE], the NO indicated a plan for
debridement (the medical process of cleaning a wound by removing dead, damaged, or infected tissue, as
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 7 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
well as foreign debris, to promote faster healing and prevent infection) to Resident 66's right heel.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 66's Progress Note (PN), dated [DATE], the PN documentation indicated
Resident 66 was seen at bedside for debridement and treatment of a complex callus on Resident 66's right
foot. The PN indicated will debride callus today. The PN indicated non-selective active wound care (methods
used to clean a wound that remove both dead [necrotic] tissue and healthy, living tissue in the process) to
be provided by facility staff between visits. The PN indicated skilled nursing team to continue care as
ordered.
Residents Affected - Some
During a review of Resident 66's Care Plan Report (CPR), initiated [DATE], the CPR's focus indicated a
right heel ulcer and on [DATE] Resident 66's callus was debrided exposing a diabetic fool ulcer on Resident
66's right heel. The CPR's goal indicated Resident 66's skin issue would begin the healing process by the
next review date.
During an interview on [DATE] at 10:27 AM, with LVN/Treatment Nurse (LVN) 7, LVN 7 stated following the
surgical debridement to the right heel, the removal of the callus revealed an open diabetic foot ulcer
requiring ongoing wound care treatment. LVN 7 stated and confirmed that a COC assessment was not
completed. LVN 7 stated a COC assessment was needed because Resident 66's skin integrity status
changed from an intact callus to an open wound, representing an alteration in medical condition requiring
assessment, monitoring, and [new] interventions. LVN 7 stated completion of a COC assessment was
essential to evaluate the extent of the wound, identify risk factors including infection and impaired healing
related to DM, and to notify the resident's physician. LVN 7 stated that failure to complete the assessment
limited comprehensive clinical evaluation of the resident's altered status and placed the resident at risk for
delayed identification of complications, and impaired wound healing.
During an interview and concurrent record review on [DATE] at 11:49 AM, with Registered Nurse (RN) 1,
Resident 66's medical records were reviewed with RN 1, RN 1 stated when a resident's condition changed
from intact skin to an open wound, a COC assessment was required. RN 1 stated completion of a COC
assessment ensured a comprehensive nursing evaluation was performed, physician notification occurred,
appropriate monitoring and interventions were initiated, and promoted clear interdisciplinary team (IDT, a
group of experts from different fields [e.g., doctors, nurses, social workers] who work closely together,
sharing knowledge to solve complex problems or care for a patient) communication. RN 1 stated there was
no documented evidence MD 2 was notified of Resident 66's COC that occurred on [DATE]. RN 1 stated
when there was a resident COC, the physician should be notified of the changes.
During a review of the facility's P&P titled, Change in Condition dated 4/2025, the P&P's policy indicated
the facility is to ensure each resident receives quality of care and services to attain and maintain the
highest practicable physical mental and psychosocial well-being in accordance with the interdisciplinary
comprehensive assessment and plan of care. The P&P indicated if, at any time, it is recognized by any one
of the team members that the conditions or care needs of the residents have changed. the nurse will
perform and document an assessment of the resident and identify need for additional interventions,
considering implementation of existing orders or nursing interventions or through communication with the
resident's provider using SBAR [COC] or similar process to obtain new orders or interventions. The P&P
indicated the nurse will communicate the change to other departments as appropriate and each
department notified will perform their own evaluation and assessment to determine if the change requires
further intervention and implement actions accordingly. The nurse will
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 8 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
transcribe the treatment and plan of care relative to the change of condition on the resident Electronic
Medical Record (EMR). The P&P indicated the IDT shall collaborate with the attending physician.to review
risk indicators and the plan of care. The P&P indicated the nurse shall use his/ her clinical judgment and
shall contact the physician based on the urgency of the situation.
C. During a review of Resident 35's AR, the AR indicated Resident 35 was admitted to the facility on [DATE]
with multiple diagnoses including type 2 diabetes mellitus (DM – adult-onset disorder characterized
by difficulty in blood sugar control and poor wound healing) with other specified complication, and heart
failure.
During a review of Resident 35's MDS, dated [DATE], the MDS indicated Resident 35's cognitive skills for
daily decision making were intact. The MDS indicated Resident 35 was dependent to required setup or
clean-up assistance (helper sets up or cleans up; resident completes activity) with ADL.
During a review of Resident 35's Order Summary Report (OSR), active orders as of [DATE], the OSR
indicated an active order dated [DATE], for Lantus SoloStar (a type of long-acting insulin) subcutaneous
(under the skin) solution pen-injector 100 unit/millimeters (ml, unit of volume) two times a day for DM. The
OSR, did not indicate an order to check Resident 35's blood sugar for the Lantus SoloStar insulin ordered
two times a day for DM.
During a review of Resident 35's Medication Administration Record (MAR), dated 2/2026, the MAR
indicated Lantus SoloStar insulin was scheduled to be administered daily at 9 AM and at 5 PM.
During a review of Resident 35's Weights and Vitals Summary (WVS), effective date range: [DATE] to
[DATE], the WVS indicated a blood sugar level of 127 mg/dL (milligrams per deciliter - a unit of
measurement representing the concentration of blood sugar in a specific volume of blood) on [DATE] at 9
AM.
During an observation on [DATE] at 8:05 AM, during medication administration, LVN 3 was preparing
Resident 35's 9 AM scheduled medications. Resident 35 was lying in bed having breakfast. LVN 3
performed a fingerstick on Resident 35's right ring finger. LVN 3 stated, LVN 3 liked checking Resident 35's
blood sugar since Resident 35 was getting Lantus, it's (insulin) a long acting.
During an interview on [DATE] at 11:31 AM with Resident 35, Resident 35 stated Resident 35 was getting
fingersticks around 5 [to] 6 times total in a day, including at 9 AM performed only by LVN 3. Resident 35
stated, being poked (fingerstick and insulin injections) many times in a day bothered Resident 35.
During a concurrent interview and record review on [DATE] at 11:46 AM with LVN 3, Resident 35's OSR
was reviewed. LVN 3 stated there was no order to check Resident 35's blood sugar for the Lantus 9 AM
dose. LVN 3 stated, checking Resident 35's blood sugar for the Lantus 9 AM dose was not necessary and
would not be following doctor's order and, that would be a mistake. LVN 3 stated, unnecessary fingersticks
were something that residents (in general) would not like or enjoy and would be uncomfortable.
During a concurrent interview and record review on [DATE] at 3:35 PM with the DON, Resident 35's OSR
focusing on the orders for insulin with blood sugar checks were reviewed. The DON stated Resident 35
would be getting blood sugar checks four (4) times at 6:30 AM, 11:30 AM, 4:30 PM and at 9 PM. The DON
stated Resident 35 did not have an order to check blood sugar for Lantus 9 AM dose and it was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 9 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
not necessary for LVN 3 to check Resident 35's blood sugar for the Lantus 9 AM administration. The DON
stated unnecessary fingersticks were uncomfortable for residents and staff should only check resident's
blood sugar without [a physician's order] during [medical] emergencies.
During a review of the facility's P&P titled, Diabetes Mellitus Resident, reviewed 10/2025, the P&P
indicated, to monitor blood sugar as needed and as ordered by the physician for symptoms of
hyper/hypoglycemia (glycemia - concentration of sugar in the blood).
During a review of the facility's P&P titled, Physician's Orders, telephone orders, reviewed 12/2025, the
P&P indicated, physician's orders should be obtained prior to the initiation of any medication or other
treatment.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 10 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to implement appropriate fall prevention
interventions for one of two sampled residents (Resident 113), who was at high risk for falls and had a
history of recent falls, when on [DATE], Resident 113 was observed leaning toward the left side of Resident
113's bed and Resident 113's mattress did not have equal sized side borders.This deficient practice had
the potential to result in a recurrent fall and injury to Resident 113.Findings:During a review of the
admission Record (AR), the AR indicated Resident 113 was admitted to the facility on [DATE] with
diagnoses that included cerebral infarction (a type of stroke where blood flow to part of the brain is blocked,
usually by a clot), difficulty with walking and, in need of assistance with personal care.During a review of
Resident 113's History and Physical (H&P), dated [DATE], the H&P indicated Resident 113 had the
capacity to understand and make decisions.During a review of Resident 113's Care Plan Report (CPR),
initiated [DATE], the CPR indicated Resident 113 was at risk for falls related to [having an] actual fall [DATE]
when Resident 113 slid slowly from the bed to [the floor]. The CPR did not indicate a goal for Resident 113.
The CPR's interventions indicated Resident 113 needed a safe environment.During a review of Resident
113's Fall Risk Evaluation, dated [DATE], the fall risk evaluation indicated a fall risk score of 11 (a total
score of 10 or greater indicates the resident is at high risk for falls).During a review of Resident 113's
Situation, Background, Assessment, Recommendation [SBAR, a structured four-step communication
framework used primarily in healthcare to quickly, clearly, and concisely convey critical resident information]
Communication Form, dated [DATE] time at 12:17 AM, the SBAR indicated the resident was found on the
floor next to his bed on his left side. The SBAR indicated Resident 113 verbalized that he was trying to turn
to his side in bed but slid slowly to the ground.During a review of Resident 113's Change in Condition (CIC,
an alteration in a resident's physical health that differs from their previous baseline) Follow Up Nurses Note,
dated [DATE], the CIC's additional notes indicated the resident was found in [the] room on the floor next to
his bed [on the] left side. Resident [113] was trying to turn to [the] side and slid down slowly. Body check
was done noted no injury. MD [unidentified] was notified and fall management initiated using floor mat[s] at
bedside.During a review of Resident 113's Minimum Data Set (MDS - a comprehensive assessment and
screening tool), dated [DATE], the MDS indicated Resident 113 required partial to moderate assistance
when lying, sitting, or transferring.During a concurrent observation and interview on [DATE] at 10:23 AM
with Resident 113, in Resident 113's room, Resident 113 was leaning towards the left side of Resident
113's bed. Resident 113 stated Resident 113 had not been at the facility for too long and Resident 113 had
already had a fall. Resident 113 stated Resident 113's mattress made Resident 113 lean to the left [side of
the bed] and Resident 113 fell [to the floor]. There were no pillows on Resident 113's left side of the
bed.During an interview on [DATE] at 11:30 AM with Resident 113, Resident 113 stated [on [DATE]] at
11PM Resident 113 was asleep and Resident 113 slid off the left side of Resident 113's bed. Resident 113
stated the left side of Resident 113's mattress had a border made of foam, but the border would not stay
up, and the nursing staff placed pillows on that side so that when Resident 113 leaned toward the left,
Resident 113 would not fall.During an interview and concurrent observation on [DATE] at 12:16 PM with
LVN 7, in Resident 113's room, LVN 7 stated LVN 7 had not noticed Resident 113's mattress. Resident 113
pointed at the left side border of Resident 113's bed and stated, isn't up like on the right side. LVN 7 stated
the left upper side of Resident 113's mattress did not have a border like the right side of the bed. LVN 7
stated LVN 7 would call the mattress company to check if the mattress needed to be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 11 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
repaired. LVN 7 [exited Resident 113's room and entered an unidentified resident's room who was lying on
the same mattress type] the unidentified resident's mattress upper borders on both sides stayed up firm.
LVN 7 stated LVN 7 did not know the importance [or purpose] of Resident 113's mattress borders because
they were all soft but [if firm] LVN 7 could see the border's use to prevent falls. During a review of the
facility's policy and procedure (P&P) titled, Nursing, Resident Assessment - Fall Management System,
revised [DATE], the P&P indicated the facility is committed to promoting resident autonomy by providing an
environment that remains free of accident hazards as possible. The P&P indicated it is the policy of the
facility to provide each resident with an appropriate assessment and interventions to prevent falls. The P&P
indicated a review of the fall incident will include an investigation to determine probable causal factors [of
the fall].
Event ID:
Facility ID:
055394
If continuation sheet
Page 12 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of one sampled resident's
(Resident 25) oxygen humidifier (a medical device used to add moisture to the air or oxygen [a colorless
gas essential to living organisms] that a resident breathes to prevent nasal irritation for residents on oxygen
therapy) bottle was labeled with a date as indicated in the facility's policy and procedures (P&P), titled
Infection Control Policy/Procedure, Resident Care - Oxygen, Use of This deficient practice had the potential
to result in Resident 25's humidifier becoming contaminated with bacteria (microscopic organism that can
cause disease) and result in an infection to Resident 25.Findings:During a review of the admission Record
(AR), the AR indicated Resident 25 was admitted to the facility on [DATE], with diagnoses that included
chronic (long term) respiratory failure (CRF) with hypoxia (a dangerous medical condition where body
tissues do not receive enough oxygen to maintain normal function) and chronic obstructive pulmonary
disease (COPD - a long term group of lung diseases that clock airflow).During a review of Resident 25's
Minimum Data Set (MDS - a standardized assessment and care screening tool), dated [DATE], the MDS
indicated Resident 25's cognition (the ability to think and process information) was intact.During a review of
Resident 25's Care Plan Report (CPR), initiated [DATE], the CPR indicated Resident 25 had oxygen
therapy related to Congestive Heart Failure (CHF, a long term progressive condition where the heart
muscle is too weak or stiff to pump blood efficiently, causing blood to back up and fluid to accumulate in the
lungs, legs, and body) and respiratory illness. The CPR indicated Resident 25 was at risk for respiratory
distress: change in respirations,During an observation on [DATE] at 11 AM, in Resident 25's room,
Resident 25 was resting in bed, under the covers, and was receiving 2 liters (L, metric unit of volume) of
oxygen via nasal cannula (NC, a lightweight, flexible, and non-invasive device used to deliver supplemental
oxygen directly into a resident's nostrils via two small prongs) with a humidifier bottle. The humidifier bottle
was not labeled with a date. During an interview on [DATE] at 11:26 AM with the License Vocational Nurse
(LVN) 7, LVN 7 stated, the humidifier [disposable bottle] was changed weekly and as needed and the bottle
should be labeled [with a date indicating the date it was changed]. LVN 7 stated the Director of Staff
Development (DSD) changed [the humidifier bottles] and the NC [tubing] and the [licensed] nurses labeled
[the humidifiers] with a date.During an interview on [DATE] at 11:32 AM with the DSD, the DSD stated the
DSD and the RNs were responsible for changing the [resident's, in general] NC [tubing] and humidifier
[bottles] every Thursday and as needed. The DSD stated Resident 25's NC [tubing] was dated [DATE]. The
DSD stated the NC [tubing] and the humidifier [bottles] were changed (dated) together (at the same time)
and Resident 25's humidifier was not labeled with a date (to indicate the date the humidifier was
changed).During a review of the facility's P&P titled, Infection Control Policy/Procedure, Resident Care Oxygen, Use of dated [DATE], the P&P indicated it is the policy of this facility to promote resident safety in
administering oxygen. The P&P indicated the following guidelines will be observed in oxygen administration:
If a reusable humidifier is used, it should be emptied, rinsed, dried, and refilled with sterile water daily. The
person changing the water should label it [the humidifier] with a date (this P&P is followed by the facility for
disposable humidifier bottles).
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 13 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure the clinical record was complete and accurate for
three of three sampled residents (Resident 2, Resident 66, and Resident 113).This failure had the potential
to result in inaccurate assessments, inconsistent and/or inaccurate treatments provided to the residents
and negatively impact Resident 2 and 66, and Resident 113's physical well-being. Findings:
1a(i). During a review of Resident 2's Face Sheet (admission record), the face sheet indicated the facility
initially admitted a [AGE] year-old female on 5/27/2023 and re-admitted on [DATE], with the diagnoses that
included but not limited to end stage renal disease (irreversible kidney failure) , dependence on renal
dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the
kidneys have failed) and type 2 diabetes mellitus (a disorder characterized by difficulty in blood sugar
control).
During a review of Resident 2's minimum data set (MDS, a resident assessment tool), dated 11/1/2025,
indicated Resident 2 is getting dialysis.
During a review of Resident 2's Medication Administration Record (MAR), dated 2/2026, the MAR indicated
the following dates and time Resident 2's insulin administered site was documented as on her Deltoid
(muscle in the shoulder):
NovoLOG (fast-acting insulin, medicine used by people with diabetes to help control blood sugar.) Injection
Solution 100 unit/ml
2/3/2026 5:04 PM
Insulin Glargine (long-acting insulin, medicine that helps people with diabetes control their blood sugar.)
Solution 100 unit/ml
2/4/2026 5:06 PM
During an interview on 2/11/2026 at 9:13 AM with Licensed Vocational Nurse (LVN) 4, LVN 4 stated deltoid
is not a proper site for insulin injections because deltoid is muscle and insulin shot should be subcutaneous
(under the skin) on the back of the arms and on stomach.
During a concurrent interview and record review on 2/11/2026 at 9:50 AM with the Director of Nursing
(DON), Resident 2's MAR dated 2/2026 was reviewed. The DON stated the documentation on Resident 2's
MAR indicated that insulin shot was given on deltoid was wrong documentation.
During an interview and on 2/13/2026 at 10:11 AM with Registered Nurse (RN), RN stated Resident 2 MAR
has discrepancies. RN also stated false documentation is unacceptable, all documentation should be
complete and accurate to reflect patient assessment. False documentation could lead to problems like
medication error.
1a(ii). During a review of Resident 113's Face Sheet, the face sheet indicated the facility admitted Resident
113, a [AGE] year-old male, admitted on [DATE], with diagnoses that included end stage renal disease
(irreversible kidney failure) , dependence on renal dialysis (a treatment to cleanse the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 14 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) and type 2
diabetes mellitus (a disorder characterized by difficulty in blood sugar control).
During a review of Resident 113's MDS, dated [DATE], indicated Resident 113 is getting dialysis.
During a review of Resident 113's Care Plan (CP), date initiated 2/6/2026, the CP indicated no needle stick
on Resident 113's left arm.
During a review of Resident 113's MAR dated 2/2026. The MAR indicated the following dates and time
Resident 113's insulin administered site was documented as on his Deltoid:
NovoLOG Injection Solution 100 unit/ml
2/5/2026 4:08 PM
2/6/2026 4:02 PM
2/9/2026 4:10 PM
2/10/2026 4:11 PM
2/10/2026 8:21 PM
During a review of Resident 113's MAR dated 2/2026. The MAR indicated the following dates and time
Resident 113's insulin administered site was documented as on his left arm:
NovoLOG Injection Solution 100 unit/ml
2/7/2026 5:24 PM
2/8/2026 12;22 PM
During a concurrent observation and interview on 2/11/2026 at 8:10 AM with Resident 113 in Resident
113's room. Resident 113 was observed lying on the bed with a dialysis shunt on his left arm. Resident 113
stated nurse had been given his insulin injection on his stomach and his right arm; they never use his left
arm or his shoulder.
During an interview on 2/11/2026 at 9:13 AM with LVN 4, LVN 4 stated deltoid is not a proper site for insulin
injections because deltoid is muscle and insulin shot should be subcutaneous on the back of the arms and
on stomach.
During a concurrent interview and record review on 2/11/2026 at 9:50 AM with the DON, Resident 113's
MAR dated 2/2026 was reviewed. The DON stated the documentation on Resident 113's MAR indicated
that insulin shot was given on deltoid was wrong documentation.
During an interview on 2/13/2026 at 10:11 AM with RN, RN stated Resident 113's MAR has discrepancies.
RN also stated that false documentation is unacceptable, all documentation should be complete and
accurate to reflect patient assessment. False documentation could lead to problems like medication error.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 15 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a concurrent interview and record review with LVN 3 on 2/13/2026 at 10:54 AM, Resident 113's CP
initiated on 2/6/2026 and Resident 113's MAR dated 2/2026 were reviewed. The CP indicated no needle
stick on Resident 113's left arm and MAR indicated Resident 113 was given medication through a needle
injection on his left arm. LVN 3 stated, the documentation on the MAR was wrong, she did not use Resident
113's left arm for any medication injections. LVN 3 also stated she needs to be more careful when she does
documentation. Wrong documentation could lead to medication errors, and poor resident outcomes.
1b. During a concurrent interview and record review on 2/13/2026 at 10:11 AM with RN, Resident 113's
dialysis communication form. dated 2/12/2026 was reviewed. The dialysis communication form was not
completed and missing the following information:
Dialysis center name
Covid-19 (a respiratory disease) confirm Case status
Location of the dialysis Access site
Level of consciousness status
If the dialysis access site had dressing or not
If the dialysis access site had Infection or not
RN stated the dialysis communication form on 2/12/2026 was incomplete, and it should be complete. She
also stated it is facility nurses' responsibility to make sure the dialysis communication form to be completed
and accurate.
RN also stated that incomplete documentation is unacceptable, all documentation should be complete and
accurate to reflect resident's assessment. Incomplete documentation will affect communication between
nurses and will increase the risk of medication error for residents.
During a review of facility's policy and procedures (P&P) titled, Resident Assessment and Associated
Process dated 4/2025, the P&P indicated resident assessment should be documented comprehensive and
accurate.
2. During a review of Resident 66's admission Record (AR), the AR indicated the facility admitted Resident
66 on 4/4/2025, with diagnoses including cellulitis (a skin infection that causes swelling and redness),
pressure ulcer (a small open sore or wound generally found in the stomach or on the skin), and the need
for assistance with personal care.
During a review of Resident 66's MDS, dated [DATE], the MDS indicated Resident 66's cognition (the ability
to think and process information) was intact. The MDS indicated Resident 66 required partial/moderate
assistance (helper does less than half the effort) with activities of daily living (ADL-term used in healthcare
that refers to self-care activities) and substantial/maximal assistance (helper does more than half the effort)
with mobility.
During a review of Resident 66's Progress Note (PN), dated 12/25/2025, the PN indicated Resident 66
underwent surgical debridement (removal of dead, damaged, or infected tissue and foreign debris
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 16 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
from a wound using instruments like a scalpel or scissors) of an ulcer located on the right heel. The PN
indicated:
Level of Harm - Minimal harm
or potential for actual harm
Surgical debridement performed to the ulcer site.
Residents Affected - Some
Plan for debridement continue as needed.
Non-selective active wound care (methods used to clean a wound that remove both dead [necrotic] tissue
and healthy, living tissue in the process) to be provided by facility staff between visits.
Skilled nursing team to continue care as ordered.
During a review of Resident 66's Order Summary Report (OSR), dated active as of 1/1/2026, The OSR
reflected an active order with a start date of 12/25/2025 for:
Right Heel Diabetic Ulcer – cleanse with normal saline (NS- a sterile mixture of 0.9% salt [sodium
chloride] in water, designed to match the natural salt concentration in human blood), pat dry, apply collagen
(a protein in the body) powder to the wound bed (the surface of the wound itself, specifically the exposed
tissue at the base of a cut, sore, or ulcer) followed by calcium alginate (a natural, biodegradable gel that
can hold shape and moisture) and cover with dry dressing QD (QD-once daily).
During a review of Resident 66's Treatment Administration Record (TAR), dated 1/2026, under the TAR's
Weekly Assessment – No Skin Impairment, the following entries were documented:
1/3/2026: Skin documented as intact.
1/10/2026: Skin documented as intact.
1/17/2026: Skin documented as intact.
1/24/2026: Skin documented as intact.
The TAR indicated the weekly skin assessments reflected intact skin status on the above dates.
During a review of Resident 66's PNs, dated 1/7/2026, 1/14/2026, 1/21/2026, and 2/4/2026, the PNs
indicated Resident 66's wound had not resolved and remained open.
During an interview and concurrent record review on 2/13/2026 at 10:36 AM, Resident 66's Treatment
Administration Record (TAR), dated 1/2026, was reviewed with Licensed Vocational Nurse 7/Treatment
Nurse (LVN 7). LVN 7 stated the weekly skin assessments were inaccurate and improperly documented.
LVN 7 confirmed Resident 66's skin had remained open since the debridement and had not resolved. LVN
7 stated the documentation should have reflected that the wound remained open. LVN 7 stated accurate
wound documentation was essential to ensure the correct wound care orders were followed, changes in
condition were promptly identified, appropriate precautions were implemented, and for all staff to be aware
of the resident's current wound status to provide consistent care.
During an interview on 2/13/2026 at 11:49 AM, with RN 1, RN1 stated documentation [in resident medical
records] should be accurate, timely, and reflective of the resident's actual condition. RN 1
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 17 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
explained that for wounds, it was essential to clearly document whether the skin was intact or open, the
status of healing, and any changes observed. RN 1 stated proper and accurate wound documentation was
critical to ensure appropriate treatment interventions, prevent infection, support care planning, and maintain
continuity of care among staff.
During a review of the facility's Job Description titled, Licensed Vocational Nurse dated 12/17/2021, the LVN
job description indicated:
Chart [document] nurses' notes in professional and appropriate manner that timely, accurately, and
thoroughly reflect the care provided to the residents, as well as the resident's response to the care.
Perform routine charting duties as required and in accordance with established charting and documentation
policies and procedures and applicable state and federal regulations.
During a review of the facility's Job Description titled, Registered Nurse Supervisor dated 12/17/2021, the
RN supervisor job description indicated:
Reviews nursing personnel medical record documentation to ensure that it is appropriately and accurately
descriptive of the nursing care provided.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 18 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to maintain infection prevention and control
practices for four of five sampled residents (Resident 66, Resident 120, Resident 21, and Resident 61) by
failing to:a. Ensure a personal care toiletry item (shaving cream) located inside Resident 21 and Resident
61's shared restroom was labeled and stored properly.b. Implement a physician order for Enhanced Barrier
Precautions (EBP- extra measures, like wearing gowns and gloves, used during high-contact care activities
with residents who are at a higher risk of having or spreading germs that are hard to treat, like
multidrug-resistant organisms [MDROs, bacteria that have become resistant to certain antibiotics
[medication used to treat bacterial infections], and these antibiotics can no longer be used to control or kill
the bacteria]) for Resident 66.This deficient practice had the potential to result in cross-contamination (the
physical movement or transfer of harmful bacteria from one person, object or place to another) and the
transmission of infectious microorganisms to Resident 66, Resident 120 (Resident 66's roommate),
Resident 21, and Resident 61, the facility staff, and increased the risk of the spread of infection within the
facility.Findings:
Residents Affected - Few
a. During a review of Resident 21's admission Record (AR), the AR indicated Resident 21 was originally
admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including osteomyelitis
(inflammation of bone or bone marrow, usually due to an infection) of vertebra (one of the bones that make
up the spinal column), thoracic (relating to chest) region, and bacteremia (bacteria in your blood).
During a review of Resident 21's History and Physical (H&P), dated 12/20/2025, the H&P indicated,
Resident 21 was A&O x4 (alert and oriented to person, place, time and situation).
During a review of Resident 21's Minimum Data Set (MDS - a resident assessment tool), dated 12/23/2025,
the MDS indicated Resident 21's cognitive skills (ability to think and process information) for daily decision
making were intact. The MDS indicated Resident 21 was independent with personal hygiene (the ability to
maintain personal hygiene, including combing hair, shaving, applying make-up, washing/drying face and
hands [excludes baths, showers, and oral hygiene).
During a review of Resident 61's AR, the AR indicated, Resident 61 was admitted to the facility on [DATE]
with multiple diagnoses including chronic obstructive pulmonary disease (COPD – a long standing
lung disease causing difficulty in breathing) with (acute) exacerbation (sudden worsening or flare-up), and
urinary tract infection (UTI – an infection in the bladder/urinary tract).
During a review of Resident 61's H&P, dated 1/21/2026, the H&P indicated Resident 61 had the capacity to
understand and make decisions.
During a review of Resident 61's MDS, dated [DATE], the MDS indicated Resident 61's cognitive skills for
daily decision making were intact. The MDS indicated Resident 61 required supervision or touching
assistance (helper provides verbal cues and/or touching/steadying and/or contact guard assistance as
resident completes activity) with personal hygiene.
During an observation on 2/10/2026 at 10:16 AM, Resident 21 and Resident 61's room had EBP signage
posted and a white colored trimmed 3-drawer personal protective equipment (PPE – clothing and
equipment that is worn or used to provide protection against hazardous substances and/or environments)
cart located outside of the shared room.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 19 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent observation and interview on 2/10/2026 at 10:21 AM with the Housekeeper (HK) inside
Resident 21 and Resident 61's shared restroom, an unlabeled 1.5 oz (ounce – a unit of weight) can
of [NAME] (brand name) shaving cream was on the sink. The HK stated the shaving cream was not labeled
and the HK was going to throw away the shaving cream.
During an interview on 2/10/2026 at 10:28 AM with Resident 61, Resident 61 stated Resident 61 used the
restroom and the shaving cream, it's (shaving cream) been there a while.
During an interview on 2/10/2026 at 10:33 AM with Certified Nursing Assistant (CNA) 1, CNA 1 stated, a
shaving cream was a personal item and should be labeled with the resident's (in general) name and bed
number and stored at the resident's bedside. CNA 1 stated, labeling personal care items was important not
to get mixed up with other resident's belongings and for infection control, if not labeled, you don't know who
it belongs to [purposes].
During an interview on 2/11/2026 at 7:30 AM with Resident 21, Resident 21 stated, Resident 21 could walk
to the restroom and shaved, I can do everything for myself.
During an interview on 2/13/2026 at 7:52 AM with the Infection Preventionist (IP), the IP stated, a shaving
cream was a personal item and should be labeled with the resident's name and stored at the beside. The IP
stated, labeling personal care items was important to know who the personal care item belonged to and
personal care items should only be used for that person for their own use, to prevent any type of infection or
cross-contamination (the physical movement or transfer of harmful bacteria from one person, object or
place to another), for infection control [purposes].
During a review of the facility's policy and procedure (P&P) titled, Personal Care Items, reviewed 12/2025,
the P&P indicated, the facility ensured proper hygiene, safety, and accountability regarding personal care
items (such as shaving cream) provided to or brought in by individuals. The P&P indicated, personal care
items must be labeled with residents' name and stored in designated personal storage areas.
During a review of the facility's P&P titled, IPCP Standard and Transmission-Based Precautions, revised
12/2025, the P&P indicated, the facility implemented infection control measures to prevent the spread of
communicable diseases and conditions.
b. During a review of Resident 66's AR, the AR indicated the facility admitted Resident 66 on 4/4/2025, with
diagnoses including cellulitis (a skin infection that causes swelling and redness), pressure ulcer (a small
open sore or wound generally found in the stomach or on the skin), and the need for assistance with
personal care.
During a review of Resident 66's MDS, dated [DATE], the MDS indicated Resident 66's cognition (the ability
to think and process information) was intact. The MDS indicated Resident 66 required partial/moderate
assistance (helper does less than half the effort) with activities of daily living (ADL-term used in healthcare
that refers to self-care activities) and substantial/maximal assistance (helper does more than half the effort)
with mobility.
During a review of Resident 120's AR, the AR indicated the facility admitted Resident 120 on 2/5/2026, with
diagnoses including heart failure, type 2 diabetes mellitus (DM-a disorder characterized by difficulty in
blood sugar control and poor wound healing), and the need for assistance with personal care.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 20 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a record review of Resident 66's Order Summary Report (OSR), dated active as of 2/12/2026, the
OSR indicated Resident 66 had an active order, dated 12/25/2025, for EBP indicating PPE required for high
resident contact care activities. The order's indicated was a diabetic wound (a slow-healing open sore, most
common on the feet, caused by high blood sugar that damages nerves and reduces blood flow).
During a review of Resident 66's Progress Note (PN), dated 2/4/2026, the PN indicated a diagnosis of
diabetic foot ulcer (an open sore or wound, usually on the bottom of the foot, that develops in people with
diabetes due to a combination of numb feet, poor blood circulation, and skin breakdown from pressure) on
the right heel. The PN indicated the wound remained open.
During a review of Resident 120's MDS, dated [DATE], the MDS indicated Resident 120's cognition was
intact. The MDS indicated Resident 120 required partial/moderate assistance with ADL and
partial/moderate assistance with mobility.
During an observation on 2/10/2026 at 11:10 AM, Resident 66's shared room had no EBP signage posted
at the entrance or on the door. No EBP or PPE cart was observed at the doorway/hallway, and there was
no visible indication that EBP were in place.
During an interview on 2/10/2026 at 11:15 AM, Resident 66 stated Resident 66 had recently undergone a
procedure to remove a callus on Resident 66's right foot, at which time a diabetic foot ulcer was identified.
Resident 66 stated that the nurses had been providing daily wound care. Resident 66 stated Resident 66
had not observed staff wearing gowns when assisting Resident 66 with personal care.
During an interview on 2/13/2025 at 9:45 AM, with the IP, the IP stated residents (in general) who had open
wounds automatically required EBP to prevent the spread of infections and [this practice] protected both
staff and residents. The IP stated a diabetic foot ulcer was an open wound and EBP should have been
implemented immediately upon discovery and following a debridement (a procedure for cleaning and
removal of dead, damaged, or infected tissue from a wound to promote healing) for Resident 66. The IP
stated the IP had not been made aware of Resident 66's open wound and stated, this breakdown in
communication was problematic. The IP stated the facility did not implement EBP in a timely manner for
Resident 66, as ordered, and stated such delays increased the risk for infection transmission to Resident
120, other residents, and the facility staff.
During an interview and concurrent record review on 2/13/2025 at 10:36 AM, Resident 66's Treatment
Administration Record (TAR), dated 2/2026, was reviewed with LVN 7. The TAR indicated an active order
for:
Right heel diabetic ulcer – cleanse with normal saline (NS- a sterile mixture of 0.9% salt [sodium
chloride] in water, designed to match the natural salt concentration in human blood), pat dry, apply collagen
(a protein in the body) powder to the wound bed (the surface of the wound itself, specifically the exposed
tissue at the base of a cut, sore, or ulcer) followed by calcium alginate (a natural, biodegradable gel that
can hold shape and moisture) and cover with dry dressing QD (once daily).
LVN 7 stated Resident 66 continued to receive daily treatment for the right heel diabetic ulcer and stated
the ulcer remained open and had not resolved. LVN 7 stated that based on the physician's order for EBP
and the presence of an open wound, EBP should have been implemented and followed to prevent the
spread of infection and to protect residents and [facility] staff.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 21 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview and concurrent record review on 2/13/2025 at 12:27 PM, Resident 66's PN, dated
12/25/2025, was reviewed with Licensed Vocational Nurse/Treatment Nurse (LVN) 7. The PN indicated
Resident 66 was seen at bedside for debridement and treatment of complex callus [a thickened, hardened
patch of skin that forms to protect a specific area of the body from repeated rubbing, pressure, or irritation]
to [Resident 66's] right foot. The PN indicated, Surgical debridement was done to the ulcer site. LVN 7
stated that following the debridement, the ulcer was identified as an open wound requiring ongoing
treatment.
During a review of the facility's P&P titled, IPCP Standard and Transmission Based Precautions revised
12/2025, the P&P indicated: Enhanced Barrier Protection (EBP) was used in conjunction with standard
precautions and expand the use of PPE through the use of gown and gloves during high-contact resident
care activities that provide opportunities for indirect transfer of MDROs to staff hands and clothing then
indirectly transferred to residents or from resident-to-resident. (e.g., residents with wounds. who were
especially high risk of both acquisition of and colonization with MDROs. The P&P indicated wounds
included, diabetic foot ulcers, unhealed surgical wounds, and venous stasis ulcers.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 22 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure the plastic strip air curtain
leading to the walk-in refrigerator in one of one kitchen (Kitchen 1) did not have a missing strip.This
deficient practice had the potential to result in foodborne illness (disease caused by consuming
contaminated food or drinks), to the residents consuming the food from the walk-in refrigerator, due to not
maintaining consistent temperatures or the entry of insects, dust, and pollutants.Findings:During an initial
tour observation of Kitchen 1 and concurrent interview on 2/10/2026 at 9:05 AM with the Dietary Services
Supervisor (DSS), the walk-in refrigerator door leading into the walk-in freezer was observed directly next
to Kitchen 1's exit door and lead to the outside of the facility. There was a plastic air curtain hanging on the
refrigerator door that had a missing strip, resulting in a six-to-eight-inch gap. The DSS stated the air curtain
was missing a strip and needed to be repaired. The DSS stated the air curtain helped maintain the cold air
inside the refrigerator and without the strip, the temperature inside the refrigerator could quickly rise and
could cause the food inside to go bad.During an interview with the Registered Dietician (RD), on 2/12/2026
at 3:03 PM, the RD stated kitchen equipment (used or not) should be functioning and in working
condition.During an interview with the Administrator (ADM) on 2/13/2026, at 10:20 AM, the ADM stated the
walk-in refrigerator was old, older than 40 years, and the air curtain was up and being used. The ADM
stated the facility did not have a copy of the air curtain's maintenance manual. During an interview with the
Maintenance Director (MDR) on 2/13/2026 at 10:49 AM, the MDR stated the MDR was informed, on
2/12/2026, of a missing air curtain strip in Kitchen 1.During a review of the facility's policy and procedure
(P&P) titled Physical Environment-Equipment Maintenance, revised on 10/2025, the P&P indicated it was
the policy of the facility to establish procedures for routine and non-routine care of equipment and to ensure
that the equipment remained in good working order for resident and staff safety. The P&P indicated
equipment instructions and manuals would be kept in the Maintenance Supervisor's Office.During a review
of the facility's P&P titled Environmental-Maintenance Policy, reviewed on 10/2025, the P&P indicated a
maintenance policy for [the facility] ensures that the building, equipment, and overall environment remain
safe, clean, and functional for residents, staff, and visitors.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 23 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the call light (a device used by a
resident to signal the need for assistance) system was within reach for two of two sampled residents
(Resident 3 and Resident 115), as indicated on Resident 115's care plans (CP) and in accordance with the
facility's policy and procedure (P&P) titled Call Light. This failure resulted in Resident 115 feeling
discouraged and had the potential to result in unmet needs and inability to alert staff during an emergency
for Residents 3 and115. Findings:
Residents Affected - Few
A. During a review of the admission Record (AR), the AR indicated Resident 3 was admitted to the facility
on [DATE], with diagnoses that included heart failure (a long standing condition where the heart muscle is
too weak or stiff to pump blood efficiently, failing to meet the body's oxygen [a colorless gas essential to
living organisms] needs), dementia (a progressive state of decline in mental abilities), Type 2 diabetes
mellitus (DM – a disorder characterized by difficulty in blood sugar control and poor wound healing),
difficulty in walking, and need for assistance with personal care.
During a review of Resident 3's Care Plan Report (CPR), dated [DATE], the CPR indicated Resident 3 was
at risk for falls related to impaired balance and mobility. The CPR's interventions indicated to be sure
Resident 3's call light was within reach and to encourage the use of the call light to call for assistance as
needed.
During a review of Resident 3's History and Physical (H&P), dated [DATE], the H&P indicated Resident 3
had the capacity to understand and make decisions.
During a review of Resident 3's Minimum Data Set (MDS – a comprehensive assessment and
screening tool), dated [DATE], the MDS indicated Resident 3's cognitive (the ability to think and process
information) ability was moderately impaired.
During a concurrent observation and interview on [DATE] at 2:45 PM with Resident 3 in the resident's room,
Resident 3 was sitting on his wheelchair. Resident 3 stated Resident 3 wanted a nurse and when asked
where Resident 3's call light was, Resident 3 was unable to find the call light to call for assistance.
During an interview on [DATE] at 2:47 PM with the Director of Nursing (DON), the DON stated the
importance of having a call light within [a resident's, in general] reach was for the residents to use it when
they had a need and have their needs met.
During a review of the facility's P&P titled, Call Light, dated February 2023, the P&P indicated to leave the
resident comfortable, ensure the call device is within resident's reach before leaving [the] room, and if the
resident is unable to reach the call light, don't leave the resident unattended.
B. During a review of Resident 115's AR, the AR indicated, Resident 115 was admitted to the facility on
[DATE] with multiple diagnoses including other reduced mobility (ability to move oneself - or body parts
freely, easily, and purposefully), and need for assistance with personal care.
During a review of Resident 115's CPR titled, At risk for falls r/t (related to) impaired balance .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 24 of 25
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055394
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Claremont Care Center
219 E. Foothill Blvd
Pomona, CA 91767
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Level of Harm - Minimal harm
or potential for actual harm
initiated [DATE], the CPR indicated, one of the interventions was to ensure the call light was within reach
and encourage to use it for assistance as needed.
During a review of Resident 115's H&P, dated [DATE], the H&P indicated, Resident 115 could make needs
known but could not make medical decisions.
Residents Affected - Few
During a review of Resident 115's OT [Occupational Therapy - treatment that helps you improve your ability
to perform daily tasks] Evaluation & Plan of Treatment (OTE), dated [DATE], the OTE indicated, Resident
115 had impaired strength on both upper extremities (the upper arm, forearm, and hand).
During a review of Resident 115's MDS, dated [DATE], the MDS indicated Resident 115's cognitive skills
(ability to think and process information) for daily decision making were moderately impaired (decisions
poor; cues/supervision required). The MDS indicated, Resident 115 was dependent (helper does all of the
effort) with activities of daily living (ADL – routine tasks/activities such as bathing, dressing and
toileting a person performs daily to care for themselves). The MDS indicated, Resident 115 was always
incontinent (no episodes of continent [ability to control] bowel movements).
During a concurrent observation and interview on [DATE] at 11:42 AM, with Resident 115, Resident 115
was lying in bed. Resident 115 had moderate contractures (a stiffening/shortening at any joint, that reduces
the joint's range of motion) on both upper extremities. Resident 115's touch call pad (a touch sensitive call
light) was slightly tucked underneath a pillow on the left bed siderail by Resident 115's left shoulder.
Resident 115 was asking, can you help me? Resident 115 stated, Resident 115 was not able to use and
press the call light and would just yell, I try my best, when Resident 115 needed to call for help and
Resident 115 felt, it's hard when Resident 115 was unable to use the call light.
During a concurrent observation and interview on [DATE] at 11:48 AM with Licensed Vocational Nurse
(LVN) 1, Resident 115's touch call pad was tucked underneath a pillow by the left bed siderail and Resident
115's left shoulder. LVN 1 stated Resident 115's call light was by Resident 115's left shoulder. LVN 1 stated
Resident 115's call light should be within Resident 115's reach so Resident 115's needs could be answered
promptly.
During an interview on [DATE] at 3:35 PM with the DON, the DON stated, resident's (in general) call lights
should be within resident's reach for residents to call when residents need assistance [from staff].
During a review of the facility's P&P titled, Call Light, date revised 2/2023, the P&P indicated, the facility
had a policy to provide the resident a means of communication with nursing staff. The P&P indicated, to
ensure the call device was within resident's reach before leaving room and if the resident was unable to
reach the call light, don't leave the resident unattended.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055394
If continuation sheet
Page 25 of 25