F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure facility policy and procedures were implemented to
prevent and identify the development of a pressure injury (PI- bed sore) for one of two sampled residents
(Resident 1), when an open area of the skin identified on Resident 1 ' s sacrum (a large, triangular bone at
the base of the spine) on August 30, 2024, was not assessed and was not provided treatment.
Residents Affected - Few
These failures resulted in Resident 1 developing a stage 3 PI (full -thickness tissue loss, exposing fat
tissue) which was identified on September 13, 2024.
Findings:
On October 22, 23, and November 4, 2024, unannounced visits were conducted at the facility to investigate
a complaint.
A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE], with
diagnoses which included paraplegia (inability to move the lower parts of the body), post-polio syndrome (a
condition that causes gradual muscle weakness and muscle loss that can affect people who've had polio polio a virus that causes paralysis), bullous pemphigoid (a rare skin condition that causes blisters on the
skin) and dementia (loss of memory, language, problem-solving and other thinking abilities that are severe
enough to interfere with daily life).
A review of Resident 1 ' s care plan titled #16 CAA: PRESSURE INJURY/ULCER dated June 23, 2021,
indicated The resident has potential/actual for pressure injury development/worsening r/t disease process
.limited mobility, incontinence (no control of bowels and/or bladder), episodes of refusing showers, episodes
of scratching/picking skin and episodes of refusing to have fingernails trimmed, refusal to get OOB (out of
bed), prefers to be positioned in bed in high [NAME] ' s (head of the bed raised up to 90 degrees) while
awake placing resident at risk for shearing (occurs when the skin moves in one direction while the tissue
underneath moves in another) . The care plan goal dated November 1, 2021, with June 21, 2024, as the
latest revision date, indicated . The resident will have intact skin, free of redness, blisters, or discoloration
by/through review date .Target Date: December 10, 2024. The care plan interventions included .administer
medications as ordered .educate the resident as to causes of skin breakdown; including transfer/
positioning requirements .encourage resident to shift weight in bed as necessary for pressure relief
.monitor/document/ report PRN (as needed) any changes in skin status: appearance, color, wound healing,
signs and symptoms of infection, wound size and stage .
A review of Resident 1's History and Physical dated June 7, 2024, indicated she can make needs known
but cannot make medical decisions.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055409
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055409
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/04/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Community Care and Rehabilitation Center
4070 Jurupa Avenue
Riverside, CA 92506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
A review of Resident 1 ' s Braden Scale for Predicting Pressure Ulcer dated June 21, 2024, indicated she
was a high risk for developing PI.
Level of Harm - Actual harm
Residents Affected - Few
On October 22, 2024, at 12:28 p.m., during an interview with Certified Nurse Assistant (CNA) 1, CNA 1
stated the residents' skin condition is monitored every day when their briefs are changed and during
showers. CNA 1 stated new skin conditions are reported to the charge nurse. CNA 1 stated Resident 1 was
a total care resident, required two-person-assist with most ADLs (activities of daily living), was incontinent,
and often refused care. CNA 1 stated Resident 1 had a wound on her buttocks that looked and smelled
very bad. CNA 1 stated she was not sure when Resident 1 developed the wound.
On October 22. 2024, at 12:58 p.m., during an interview with Licensed Vocational Nurse (LVN) 1, LVN 1
stated the CNAs reported abnormal skin conditions to the licensed or the treatment nurses (TXN) and
documented it on the shower sheets.
On October 22, 2024, at 1:44 p.m., during an interview with TXN 1, TXN 1 stated residents are assessed
for risks of developing skin conditions upon admission. TXN 1 stated the facility conducted skin sweeps
where all residents are checked for their current skin condition. TXN 1 stated Resident 1 had a stage 3 PI
identified on September 13, 2024. TXN 1 stated it did not make sense to her that Resident 1 ' s PI was at
stage 3 when it was identified. TXN 1 stated there were different CNAs assigned to residents for each shift
and someone should have noticed something.
On October 23, 2024, at 1:09 p.m., during a concurrent interview and record review, the TXN 2 stated the
following:
a. The facility conducts skin sweep weekly or biweekly depending on staff availability.
b. The skin inspection (shower sheet) dated August 10 and August 30, 2024, indicated Resident 1's skin
was not intact and skin problem was identified by the CNA on the buttocks area and sacral area,
respectively.
c. The physician's orders, progress notes, and Treatment Administration Record (TAR), for August 2024, did
not have documentation reflecting the skin issues identified on August 10 and August 30, 2024. Also, the
TAR did not reflect treatment was initiated.
d. A skin sweep was conducted on September 13, 2024, when Resident 1's stage 3 PI on the sacrococcyx
extending to the right buttock was discovered.
A review of Resident 1's weekly summaries indicated a weekly summary was not completed on August 31,
2024, to reflect the status of the skin issue on the sacral area identified on August 30, 2024, during skin
inspection.
On October 23, 2024, at 4:16 p.m., during an interview and concurrent record review with the Director of
Nursing (DON), the DON stated the CNAs checked residents ' skin when they change them and during
showers. The DON stated the CNAs uses shower sheets to document any skin issues and they would
verbally communicate with the LVNs. The DON stated when CNAs report skin issues, the charge nurse
needs to look at the patient and verify the skin issue. The DON stated if the skin issue was verified, the
charge nurse communicates with the TXN so that the TXN can re-evaluate the resident. The DON stated
the TXNs conducted a skin sweep for all residents monthly to ensure that no skin issue was missed. The
DON stated the TXN conducted weekly skin evaluation, and the charge nurses conducted weekly
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055409
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055409
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/04/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Community Care and Rehabilitation Center
4070 Jurupa Avenue
Riverside, CA 92506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Actual harm
Residents Affected - Few
summary where the residents' skin is assessed as well. The DON verified that Resident 1 did not have a
weekly summary for August 24 and 31, 2024. The DON stated the nurses should be conducting their
weekly summaries to document a summary of the residents ' condition.
On November 4, 2024, at 11:28 a.m., a concurrent interview with CNA 2 and record review of Resident 1 ' s
Skin Inspection dated August 30, 2024, was conducted. CNA 2 stated it was her signature on the document
and she identified Resident 1 had redness on her right arm and a small open wound on her sacral area.
CNA 1 stated she reported her findings to the charge nurse and treatment nurse that same day (August 30,
2024).
A review of the Skin Only Evaluation dated September 13, 2024, indicated Resident 1 was noted with a
stage 3 (full-thickness loss of skin tissue that appears as a crater-like sore, with dark patches of skin
around the edges) pressure injury on her Sacro coccyx (tail bone) extending to the right buttock after
conducting a skin sweep (checks the entire body for any skin wounds, as well as wound prevention). The
wound measured 5.5. cm (length) x 2.5 cm (width) x 0.2 cm (depth), the wound bed was 80% slough
(yellow/white material on the wound bed) and 20% granulation tissue a new connective tissue that forms in
a wound during the healing process) with minimal serous drainage (clear fluid that leaks out of wounds),
peri (around) wound is erythematous (inflamed skin).
A review of Resident 1's physician's order, dated September 14, 2024, indicated, .Wound type: Stage 3 PI
Wound site: Sacro coccyx Cleanse with: NS (normal saline), Pat dry Apply Santyl (an ointment) and
Collagen (helps with wound healing), cover with foam dressing every day shift for Wound Healing for 30
days .
A review of Resident 1 ' s progress notes and TAR for September 2024, indicated no documented evidence
Resident 1 received wound treatment until September 15, 2024.
A review of Resident 1's (name of wound specialist) Progress Notes dated September 26, 2024, indicated
the sacrococcyx PI was reclassified to stage 4 (full thickness skin and tissue loss that exposes muscle, and
bone).
On November 4, 2024, at 11:55 a.m., during interview with TXN 2, TXN 2 stated when residents are
identified with a wound, she would contact the doctor, would contact the family, and would write a treatment
order following the facility wound treatment protocol, the day the wound was identified. TXN 2 verified
Resident 1 ' s wound treatment was ordered on September 14, 2024, however; the TAR indicated Resident
1 received sacrococcyx wound treatment on September 15, 2024. (Two days after the PI was discovered).
On November 4, 2024, at 1:44 p.m., during an interview with Registered Nurse (RN) 1, who was the
Minimum Data Set (MDS - an assessment tool) Coordinator, RN 1 stated the interventions for residents
identified as at risk for developing a PI include repositioning, encourage the resident to get out of bed as
tolerated, provide moisture barrier cream, peri care, and a pressure reducing mattress. RN 1 stated all
residents in the facility are provided with a pressure reducing mattress. RN 1 stated interventions for
residents who are moderate and high risk for developing PI would be the same for those who are at risk
because once a resident is identified as at risk for developing a PI, they implement all interventions right
away to prevent the development of a wound. RN 1 stated the CNAs do not document turning and
repositioning of the residents. RN 1 stated CNAs are trained to reposition residents every two hours and it
was part of their daily routine.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055409
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055409
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/04/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Community Care and Rehabilitation Center
4070 Jurupa Avenue
Riverside, CA 92506
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Actual harm
Residents Affected - Few
On November 12, 2024, at 10:00 a.m., during a telephone interview with the Director of Staff Development
(DSD), the DSD stated when licensed nurses signed the Skin Inspection sheet, they acknowledged the
wound or any skin issues reported by the CNA, and they should get a treatment order from the physician.
A review of the facility ' s policy and procedure titled Skin Assessment dated December 19, 2022, indicated
.It is our policy to perform a full body skin assessment as part of our systemic approach to pressure injury
prevention and management .A full body, or head to toe, skin assessment will be conducted by a licensed
or registered nurse upon admission/re-admission, and weekly thereafter .Documentation of skin
assessment .Include date and time of the assessment, your name, and position title .Document
observations .type of wound describe wound .document if resident refused assessment and why .other
information as indicated or appropriate .
A review of the facility's policy and procedure, titled Pressure Injury Prevention and Management, dated
December 19, 2022, indicated .the facility shall establish and utilize a systematic approach for pressure
injury and prevention and management, including prompt assessment and treatment; intervening to
stabilize, reduce or remove underlying risk factors; monitoring the impact of interventions; and modifying the
interventions as appropriate licensed nurses will conduct a pressure injury risk assessment, using the
Braden Scale for Predicting pressure Ulcer Risk, on all residents upon admission/re-admission, weekly time
3 (sic) more weeks, then quarterly or whenever the resident's condition changes significantly .licensed
nurses will conduct a full body skin assessment at least weekly after admission/re-admission. Findings will
be documented in the medical record .Nursing assistants will inspect skin during bath and will report any
concerns to the resident's nurse immediately after the task .after completing a thorough
assessment/evaluation, the interdisciplinary team shall develop a relevant care plan that includes
measurable goals for prevention and management of pressure injuries with appropriate interventions .basic
routine care interventions could include, but are not limited to: redistribute pressure. minimize exposure to
moisture and keep skin clean .provide appropriate pressure-redistributing, support surfaces .provide
non-irritating surfaces; and . maintain or improve nutrition and hydration status, where feasible .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055409
If continuation sheet
Page 4 of 4