F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure a call light was within reach
for one of six sampled residents (Resident 6).
Residents Affected - Few
This deficient practice had the potential to result in the delay of care for Resident 6 when Resident 6 was
unable to reach the call light to call staff for assistance.
Findings:
During a review of Resident 6's admission Record (AR), the AR indicated, the facility admitted Resident 6
on 5/24/2022, with diagnoses of hemiplegia (weak or paralyzed on one side of the body) and hemiparesis
(weakness or inability to move on one side of the body) following nontraumatic subarachnoid hemorrhage
(bleeding in the area between the brain and the thin tissues that cover and protect it) affecting right
dominant side (the side of the body that is used more), respiratory failure (occurs when the lungs cannot
get enough oxygen into the blood or eliminate enough carbon dioxide from the body) with hypoxia (lack of
oxygen), and dysphagia (difficulty or discomfort in swallowing).
During a review of Resident 6's Minimum Data Set (MDS, a standardized assessment and care screening
tool), dated 6/10/2024, the MDS indicated, Resident 6 was sometimes understood by others and had the
ability to sometimes understand others. The MDS indicated, Resident 6 was dependent (helper did all the
effort) on staff for toileting hygiene, showering/bathing self, lower body dressing, and putting on/taking off
footwear.
During an observation on 8/27/2024 at 1:13 pm with Resident 6, Resident 6 was lying in bed with the head
of bed elevated. Resident 6 pointed to the call light which was dangling off the bed to the right side of
Resident 6. Resident 6 was able to move the left arm but unable to move the right arm. Resident 6 was
motioning that the call light was not accessible due to unable to move right arm.
During an interview on 8/27/2024 at 1:15 pm with the Licensed Vocational Nurse 4 (LVN 4), LVN 4 stated
Resident 6 called for assistance by using the call light. LVN 4 stated Resident 6 would either use the call
light or motion for someone who was in the hallway. LVN 4 stated the call light needed to be on Resident 6's
left side. LVN 4 stated it was important to have the call light near Resident 6 to get the assistance needed
when Resident 6 called for help. LVN 4 stated if the call light was not accessible to Resident 6, Resident 6
would get uncomfortable and not be able to get the assistance needed.
During a review of the facility's undated policy and procedure (P&P) titled, Call Lights, the P&P indicated, all
staff shall know how to place the call light for a resident and how to use the call light system. The P&P
indicated, nursing and care duties included ensuring that the call light was
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 29
Event ID:
055449
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
within the resident's reach when in his/her room or when on the toilet.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 2 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to promptly (quickly/timely) notify the physician for two of six
sampled residents (Resident 2 and Resident 3) who experienced a change of condition (COC- a sudden
clinically important deviation from a resident/patient's baseline in physical, behavioral, or functional
domains) as indicated in Resident 2's untitled care plan (CP) for fall risk, Resident 3's untitled CP for
urinary catheter (a flexible tube used to empty the bladder and collect urine in a drainage bag), and the
facility's policies and procedures (P&P) titled, Change in a Resident's Condition or Status, by failing to:
1. Ensure Registered Nurse (RN) 3 and Licensed Vocational Nurse (LVN) 7 notified Resident 3's primary
physician/medical doctor (MD) when Resident 3 was noted with bleeding and blood clots (gel-like clumps of
blood) after the removal of Resident 3's urinary catheter 2 on 6/18/2024 at 3 pm.
2. Ensure RN 4 and LVN 8 notified Resident 2's Medical Doctor/Primary Physician (MD) 1 on 8/28/2024 at
5:40 am, after Resident 2 fell to the floor and Resident 2's medical pole (a device that holds a bag(s) of
Gastrostomy Tube [G-tube- tube inserted through the belly that brings nutrition directly to the stomach]
feeding in place while it is being administered through the G-tube) was found on top of Resident 2.
3. Ensure RN 4 and LVN 8 endorsed (to report) to the oncoming shift (7 am to 3 pm shift) that MD 1 had not
been notified regarding Resident 2's fall on 8/28/2024.
As a result, on 6/18/2024, at 9:20 pm, approximately six (6) hours after staff (unidentified) noted Resident 3
with blood clots, Resident 3 became tachycardic (increased heart rate), had scant urine output (reduced
amount of urine produced) and developed hypovolemia (a decrease in the volume of circulating blood in the
body) and hypotension (having abnormally low blood pressure). Resident 3 was transferred to General
Acute Care Hospital (GACH) 1 via emergency medical services (EMS) on 6/18/2024 for further evaluation.
This failure had the potential to delay the provision of necessary care and services for Resident 3. This
failure prevented MD 1 from being informed of Resident 2's fall and injuries and prevented MD 1 from
providing orders as needed which had the potential to cause harm to Resident 2.
Cross Reference F689 and F842
1. During a review of Resident 3's admission Record (AR), the AR indicated, the facility originally admitted
Resident 3 on 6/9/2022, and readmitted Resident 3 on 8/1/2024, with diagnoses that included respiratory
failure (a serious condition that makes it difficult to breathe on your own) with hypoxia (lack of oxygen),
attention to tracheostomy (a procedure where a hole is made at the front of the neck that provides an
alternative airway for breathing), and benign prostatic hyperplasia (enlarged prostate [part of the male
reproductive system]) with lower urinary tract symptoms (trouble urinating or urinating too often).
During a review of Resident 3's untitled CP, revised on 7/1/2024, the CP indicated, Resident 3 had an
indwelling urinary catheter. The CP interventions included for staff to monitor Resident 3's urine for
sediment (specks that make the urine look cloudy), cloudiness, odor, blood, and amount of output (amount
of urine produced) and to notify Resident 3's physician and responsible party if Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 3 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
3 had a COC.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 3's Minimum Data Set (MDS, a standardized assessment and care screening
tool), dated 7/18/2024, the MDS indicated, Resident 3's cognitive skills for daily decision making was
severely impaired. The MDS indicated Resident 3 had an indwelling (urinary) catheter.
Residents Affected - Some
During a review of Resident 3's COC/Interact Assessment Form (Situation-BackgroundAssessment-Recommendation [SBAR]), dated 6/18/2024, timed at 3:22 pm, the COC/SBAR Form
indicated, on 6/18/2024, at 3 pm, the treatment nurse noted resident with bleeding to Foley catheter
(indwelling catheter) after unsuccessful attempt of flushing (resistance met). The COC/SBAR indicated,
blood clots were noted when the urinary catheter was removed, and that the urinary catheter was
discontinued due to swelling and bleeding. The COC/SBAR indicated LVN 7 endorsed the COC to the PM
shift staff (3 pm - 11 pm).
During a review of Resident 3's COC/ SBAR, dated 6/18/2024, timed at 10:06 pm, the COC/SBAR
indicated, (on 6/18/24), at 8:40 pm, Resident 3 had tachycardia (increased heart rate), scant urine output,
and hypovolemia after the removal of the urinary catheter. The COC/SBAR indicated Resident 3 was
hypotensive. The COC/SBAR indicated, the facility contacted the paramedics (EMS), and Resident 3 was
transferred to GACH 1 Emergency Department (ED) on 6/18/2024 at 9:20 pm.
During a review of Resident 3's GACH 1 ED Note (EDN), dated 6/18/2024, timed at 10:17 pm, the EDN
indicated, Resident 3 was brought in by ambulance for evaluation of gross (visible to the naked eye) blood
and tachycardia following urinary catheter removal. The EDN indicated, per nursing home documentation,
Resident 3 had been exhibiting distress (great mental or physical suffering) from pain status post (after an
intervention) indwelling catheter removal. The EDN indicated, Resident 3 was hypotensive, tachycardic, and
had diffuse edema (widespread swelling) throughout his body, prompting a call for EMS. The EDN
indicated, Resident 3's indwelling catheter removal and gross blood after removal evidentially (based on
evidence) elevated Resident 3's heart rate which was currently elevated in the ED. The EDN indicated, the
plan of care for Resident 3 was to obtain a Computerized Tomography (CT- medical imaging technique
used to obtain detailed internal images of the body) urogram (a type of scan that examines the urinary
system) and replace the urinary catheter for continuous bladder irrigation (a flushing of the bladder with
sterile fluid to prevent blood clots from forming and blocking the outflow of urine).
During a review of Resident 3's GACH 1 Consultation Note (CN) by the urologist (a doctor who specializes
in diagnosing and treating conditions of the urinary tract and reproductive system), dated 6/19/2024, timed
at 8:20 pm, the CN indicated, Resident 3's chief complaint was hematuria (presence of blood in the urine).
The CN indicated Resident 3 had chronic retention (a condition where a person can urinate but is unable to
fully empty their bladder) with gross hematuria (blood is visible in the urine) likely from the indwelling
catheter trauma.
During an interview on 8/28/2024 at 12:28 pm with LVN 7, LVN 7 stated on 6/18/2024, LVN 7 was going to
flush Resident 3's indwelling catheter but met resistance during flushing. LVN 7 stated as soon as LVN 7
pulled out Resident 3's indwelling catheter tubing from Resident 3, blood and blood clots came out (from
Resident 3's urethra [tube through which urine leave the body]). LVN 7 stated the bleeding was going on for
30 minutes. LVN 7 stated LVN 7 left a message for the responsible party but did not contact the physician.
During an interview on 8/29/2024 at 1:09 pm with RN 5, RN 5 stated when bleeding from the indwelling
catheter insertion/removal happened, staff was supposed to contact and report to the physician so
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 4 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
that the physician could give the staff directions on what to do. RN 5 stated the PM shift staff did not notify
MD 2 regarding Resident 3's bleeding and blood clots (on 6/18/2024 at 3 pm) because they assumed the
AM shift staff already contacted MD 2. RN 5 stated the PM shift staff only left a message for Resident 3's
physician on 6/18/2024 at 9:45 pm after Resident 3 was already transferred to GACH 1 via EMS.
During an interview on 8/29/2024 at 1:37 pm with RN 3, RN 3 stated RN 3 paged MD 2 on 6/18/2024,
unable to recall time, but did not speak to MD 2. RN 3 verified there was no documentation in Resident 3's
clinical record about RN 3 paging MD 2. RN 3 stated if it (paging MD 2) was not documented, it was not
done.
During an interview on 9/5/2024 at 2:49 pm with MD 2, MD 2 stated the facility did not notify MD 2 about
Resident 3's COC on 6/18/2024 during the 7 am to 3 pm shift. MD 2 stated the facility notified MD 2 later
that night on 6/18/2024 after the facility transferred Resident 3 to GACH 1. MD 2 stated Resident 3 should
have been transferred to the ED right away when the staff noted the blood clots. MD 2 stated Resident 3
was having gross hematuria and could have had a bladder infection that had to be taken cared of right
away.
2. During a review of Resident 2's AR, the AR indicated, Resident 2 was admitted to the facility on [DATE],
with diagnoses that included difficulty walking (problems with joints, bones, circulation, or pain making it
difficult to walk properly), generalized muscle weakness (weakness of muscles caused by lack of exercise,
ageing, injury, or disease), respiratory failure with hypoxia, and attention to tracheostomy.
During a review of Resident 2's admission Assessment (AA), dated 8/15/2024, timed at 8:10 pm, the AA
indicated, Resident 2 required two-person assistance with transfers. The AA indicated, Resident 2 was
dependent (helper did all the effort or the assistance of 2 or more helpers was required for the resident to
complete the activity) with showering, oral hygiene, grooming, and dressing. The AA indicated, Resident 2
was alert, but unable to understand comprehension and not oriented to person, place, and time.
During a review of Resident 2's Fall Risk Assessment (FRA), dated 8/15/2024, timed at 8:10 pm, the FRA
indicated, Resident 2 was at high risk for fall due to inability to stand without assistance, unsteady gait
(balance), poor sitting or standing balance, and intermittent confusion.
During a review of Resident 2's untitled CP, initiated 8/16/2024, the CP indicated, Resident 2 was at risk for
falls and injury. The CP interventions included for staff to visibly observe Resident 2 frequently and notify
MD 1 as indicated.
During a review of Resident 2's COC/SBAR dated 8/28/2024 at 7:48 am, the COC/SBAR indicated the
SBAR was initiated but not filled out completely (left blank).
During an interview on 8/28/2024 at 10:20 am with Resident 2, Resident 2 answered questions by nodding
head up and down for yes, and side to side for no. Resident 2 stated Resident 2 fell because Resident 2
was trying to get out of bed. Resident 2 stated Resident 2's right hand and right eye hurt. Resident 2 stated
Resident 2 was stressed and anxious. Resident 2 was not able to state how much pain Resident 2 had or
how Resident 2 fell.
During a concurrent observation and interview on 8/28/2024 at 10:59 am with LVN 2 and LVN 7,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 5 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Resident 2's skin was observed. LVN 2 stated Resident 2 had new discoloration on the lateral (outer) side
of the right eye. LVN 2 stated there was new discoloration to Resident 2's right middle finger. LVN 2 stated
the discoloration was very dark blue and purple like a deep contusion (bruise). LVN 2 stated Resident 2 had
a new scab-like wound to the right thumb. LVN 2 stated the scab appeared to be still forming because the
middle of the wound appeared to still be open. LVN 2 stated the discoloration on Resident 2's right eye and
wound on Resident 2's right hand could be a result of the fall Resident 2 sustained earlier that morning (on
8/28/24 at 5:40 am) because those injuries were not present on 8/27/2024. LVN 7 stated LVN 7
documented Resident 2's new discoloration and wound were most likely sustained from the fall earlier that
morning. Both LVN 2 and LVN 7 stated they had not spoken to MD 1 regarding Resident 2's fall. Both LVN 2
and LVN 7 stated they assumed RN 4 and LVN 8 (from 11 pm to 7 am shift on 8/27/2024) had spoken to
MD 1 regarding Resident 2's fall.
During a telephone interview on 8/28/2024 at 2:52 pm with LVN 8, LVN 8 stated CNA 4 had been sitting on
a chair by Resident 2's room door the entire shift because Resident 2 was moving around a lot and seemed
agitated. LVN 8 stated CNA 4 left to go change another resident and when no one was watching Resident
2, Resident 2 fell. LVN 8 stated on 8/28/2024 at around 5:40 am, LVN 8 was at the medication cart down
the hall from Resident 2's room, when the janitor (unidentified) called for help because Resident 2 was on
the floor. LVN 8 stated LVN 8 immediately went to Resident 2's room and found Resident 2 on the floor. LVN
8 stated Resident 2 was positioned on Resident 2's right side with Resident 2's back facing the room door.
LVN 8 stated Resident 2's medical pole was on top of Resident 2. LVN 8 stated Resident 2's GT formula
tubing was wrapped around Resident 2's abdomen. LVN 8 stated Resident 2's ventilator (a machine that
helps a resident breathe or breathes for the resident) was almost pulled out. LVN 8 stated LVN 8 asked RN
4 to notify MD 1 about Resident 2's fall.
During a telephone interview on 8/28/2024 at 3:36 pm with RN 4, RN 4 stated when Resident 2 fell on
8/28/2024 at around 5:40 am, RN 4 did a head-to-toe assessment but did not notice any discoloration to
Resident 2's right eye or hands. RN 4 stated RN 4 left a message for MD 1 but did not speak to MD 1 about
Resident 2's fall and any potential injuries. RN 4 stated RN 4 did not inform the on-coming nurses from the
7 am to 3 pm shift that MD 1 had not been reached and that assessments and documentation had not been
completed regarding Resident 2's fall. RN 4 stated it was important to notify MD 1 and complete
assessments and fill out the appropriate documentation when residents (in general) fell so the appropriate
care, treatment, and monitoring could be provided to the resident. RN 4 stated it was important to endorse
to the oncoming shift that RN 4 had not reached MD 1 so staff could attempt to reach MD 1 for any
potential orders needed after Resident 2 fell to the floor.
During a concurrent interview and record review on 8/28/2024 at 4:29 pm, with the Director of Nursing
(DON), Resident 2's COC/SBAR and PN dated 8/28/2024 were reviewed. The DON stated the COC/SBAR
and PN indicated no documentation that the licensed nurse notified MD 1 about Resident 2's fall. The DON
stated if staff spoke with MD 1, the staff needed to document the notification in Resident 2's PN. The DON
stated if staff were unable to reach MD 1, staff was supposed to call MD 1 again or call the DON so the
Medical Director could be reached.
During a review of the facility's P&P titled, Change in a Resident's Condition, revised 4/2021, the P&P
indicated, the facility promptly notified the resident, his or her attending physician, and the resident
representative of changes in the resident's medical/mental condition and/or status (e.g. changes in level of
care, billing/payments, resident rights, etc.). The P&P indicated, the nurse notified the resident's attending
physician or physician on call when there had been a (an): accident or incident involving the resident,
discovery of injuries of unknown source, significant change in the resident's physical/emotional/mental
condition, need to transfer the resident to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 6 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
a hospital/treatment center, and/or specific instruction to notify the physician of changes in the resident's
condition. The P&P indicated, prior to notifying the physician or healthcare provider, the nurse made
detailed observations and gather relevant and pertinent information for the provider, including (for example)
information prompted by the Interact SBAR Communication Form.
During a review of the facility's P&P titled, Catheter Care, Urinary, revised 8/2022, the P&P indicated, to
observe the resident for complications associated with urinary catheters. The P&P indicated, report unusual
findings to the physician if urine has an unusual appearance (i.e., color, blood, etc.) and in the event of
bleeding, or if the catheter was accidentally removed.
Event ID:
Facility ID:
055449
If continuation sheet
Page 7 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to protect the personal property of one of six sampled
residents (Resident 3) from theft and loss by failing to inventory (make a complete list of) Resident 3's
personal belongings on admission as indicated in the facility's policy and procedure (P&P) titled, Personal
Property.
This deficient practice placed Resident 3's personal belongings at risk of theft and loss and could
negatively affect Resident 3's psychosocial well-being.
Findings:
During a review of Resident 3's admission Record (AR), the AR indicated, Resident 3 was originally
admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis that included dementia
(impaired ability to remember, think, or make decisions that interfere with doing everyday tasks).
During a review of Resident 3's Inventory List - Resident Clothing and Possessions (ILRCP) on discharge
date d 1/15/2024, timed at 10:34 AM, the ILRCP indicated, Resident 3 was discharged with three blankets,
one feet machine, and one foot pillow.
During a review of Resident 3's Minimum Data Set (MDS, a standardized comprehensive assessment of
each resident's functional capabilities and identifies health problems) dated 7/18/2024, the MDS indicated,
Resident 3's cognitive abilities (ability to think, learn, and process information) were severely impaired.
During an interview on 8/27/2024 at 2:35 PM with Registered Nurse (RN) 1, RN 1 stated RN 1 did not find
a recent ILRCP form for Resident 3. RN 1 stated Resident 3 was readmitted to the facility on [DATE] but
there was no ILRCP form completed on admission. RN 1 stated an ILRCP form needed to be completed
upon Resident 3's admission. RN 1 stated when family members brought items from home for residents,
staff were to update the resident's ILRCP form. RN 1 stated staff were to ensure the name of the resident
were on the resident's belongings to identify the owner of the belonging/item. RN 1 stated the risk of not
completing an ILRCP form upon resident's admission was that the resident's belongings could go missing.
RN 1 stated it could make the resident feel upset if the resident's belongings went missing and were not
logged on the ILRCP form.
During an interview on 8/27/2024 at 3:00 PM with the Social Services Director (SSD), the SSD stated the
ILRCP form was updated whenever items were brought in for the resident. The SSD stated Social Services
were responsible for updating the list on the ILRCP form. The SSD stated when the resident was admitted ,
discharged , or when new resident items were brought in the facility, the ILRCP form needed to be
completed/updated. The SSD stated the ILRCP form was used to respect the resident and individuals who
bring in resident's personal belongings. The SSD stated the risk of not updating the ILRCP form was that
there would be no documentation of new resident items/belongings. The SSD stated when a resident lost a
personal belonging in the facility and the personal belonging was not listed on the ILRCP form, it would
make the residents feel disrespected because the facility did not respect the resident's personal
belongings.
During an interview on 8/28/2024 at 11:07 AM with the Director of Nursing (DON), the DON stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 8 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
staff were to log items into the ILRCP form. The DON stated a recent ILRCP form was not completed for
Resident 3 and stated the most recent ILRCP form was dated 1/15/2024. The DON stated an ILRCP form
needed to be completed on admission and stated the risk of not completing an ILRCP form was that a
resident's personal belongings could go missing.
During a review of the facility's P&P titled, Personal Property, revised 3/2023, the P&P indicated, the
resident's personal belongings and clothing were inventoried and documented upon admission and
updated as necessary.
Event ID:
Facility ID:
055449
If continuation sheet
Page 9 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0604
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of six sampled residents
(Resident 2) remained free from physical restraint (any manual method, physical or mechanical device,
equipment, or material that is attached or adjacent to a resident's body, cannot be easily removed by a
residents, and restricts the resident's freedom of movement or access to their body) for use of convenience
(the result of any action that has the effect of alerting a resident's behavior and requires a lesser amount of
care or effort, and is not in a resident's best interest) as indicated in the facility's policy and procedure
(P&P) titled, Physical Restraint, by failing to:
Residents Affected - Few
1. Ensure Registered Nurse (RN) 4, Licensed Vocational Nurse (LVN) 2, LVN 6, and Certified Nurse
Assistant (CNA) 3 did not wrap a towel around Resident 2's right arm and inside the freedom splint
(adjustable, multipurpose soft external device that helps restrict elbow movement), causing the splint to
further restrict Resident 2's right elbow from bending.
2. Ensure assigned nursing staff monitored and documented Resident 2's right arm while the freedom splint
was being used to ensure safety during use of the restraint.
These failures had the potential to cause physical injuries and psychosocial (mental, emotional, social, and
spiritual effects) harm to Resident 2 from the improper use of the physical restraint.
Cross Reference F656
Findings:
During a review of Resident 2's admission Record (AR), the AR indicated, Resident 2 was admitted to the
facility on [DATE], with diagnoses that included difficulty, generalized muscle weakness, respiratory failure
(serious condition that makes it breathe on one's own) with hypoxia (low level of oxygen in the body that
causes confusion, restlessness, and difficulty breathing), and attention to tracheostomy (incision made in
the windpipe to relieve an obstruction to breathing) and gastrostomy tube (g-tube- tube inserted through the
belly that brings nutrition directly to the stomach).
During a review of Resident 2's admission Assessment (AA) dated 8/15/2024, timed at 8:10 pm, the AA
indicated, Resident 2 required two-person assistance with transfers. The AA indicated, Resident 2 was
dependent (helper did all effort or the assistance of 2 or more helpers was required for the resident to
complete the activity) with showering, oral hygiene, grooming, and dressing. The AA indicated, Resident 2
was alert, but unable to understand comprehension and not oriented to person, place, and time.
During a review of Resident 2's physician order (PO) dated 8/16/2024, the PO indicated, an order for a
freedom splint to right upper extremity (right arm) daily for prevention of pulling out life-sustaining tubes.
The PO indicated, the facility obtained informed consents after explanation of the risks and benefits and
verified with the physician.
During a review of Resident 2 ' s care plans in Resident 2's clinical record, there was no documented
evidence a care plan for the use of the freedom splint or restraint was developed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 10 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0604
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent interview and observation on 8/27/2024 at 1 pm with LVN 2, Resident 2's right arm
freedom splint was observed with the middle point of the splint at Resident 2's elbow. There was a towel
wrapped around Resident 2's arm, and the splint was wrapped over the towel. LVN 2 stated the towel was
wrapped inside the splint, so the splint was more padded. LVN 2 stated LVN 2 kept the towel wrapped
around Resident 2's arm with the splint otherwise the splint slid down to Resident 2's wrist. LVN 2 stated
the towel kept the splint in place so Resident 2 could not bend Resident 2's arm and pull on her g-tube or
tracheostomy.
During a concurrent observation and interview on 8/27/2024 at 1:22 pm with RN 1 and LVN 2, Resident 2's
freedom splint was observed. RN 1 stated Resident 2 was not supposed to have a towel wrapped around
Resident 2's right arm, inside of the splint because it made Resident 2's elbow movement more restricted.
RN 1 stated Resident 2 could not bend Resident 2's elbow at all when the towel was inside of the splint.
During a concurrent observation and interview on 8/27/2024 at 5:01 pm with LVN 6 and CNA 3, Resident
2's right arm freedom splint was observed. CNA 3 stated there was a towel wrapped inside of the restraint.
CNA 3 stated the restraint stopped Resident 2 from bending Resident 2's arm so Resident 2 did not pull out
the tracheostomy tube or g-tube. CNA 3 stated the towel was wrapped inside of the splint when CNA 3
started CNA 3's shift at 3 pm. CNA 3 stated the towel was always wrapped around the inside of Resident
2's restraint when CNA 3 was working. CNA 3 stated the towel caused Resident 2 to not bend Resident 2's
elbow so Resident 2 could not pull-out Resident 2's tracheostomy tube.
During the same interview on 8/27/2024 at 5:01 pm with LVN 6, LVN 6 stated the towel was not part of
Resident 2's freedom splint restraint and was not intended to be used with it. LVN 6 stated the towel was in
the freedom splint restraint to hinder Resident 2 from bending Resident 2's elbow. LVN 6 stated without the
towel, Resident 2 could still bend Resident 2's elbow and pull Resident 2's tracheostomy tube.
During a follow-up interview on 8/27/2024 at 5:35 pm with LVN 6, LVN 6 stated nursing staff needed to
monitor the use of Resident 2's freedom splint restraint for safety and skin breakdown as nursing
interventions. LVN 6 stated nursing staff did not document the monitoring of the freedom splint restraint.
LVN 6 stated (in general) restraints needed to be released every two hours and as needed to check the
resident's skin to make sure there were no issues and to check for circulation of the restrained area. LVN 6
stated Resident 2's freedom splint restraint was supposed to be worn as designed otherwise it could cause
injury to Resident 2.
During an interview on 8/28/2024 at 12:15 pm with the Director of Nursing (DON), the DON stated a
freedom splint was used to stop residents from pulling out life-sustaining tubes like tracheostomies. The
DON stated a freedom splint was considered a restraint. The DON stated when staff used a restraint, staff
were supposed to observe the site being restrained and document in the resident's medical record to
monitor for safety and prevent harm. The DON stated the freedom splint could cause circulation problems if
the splint was too tight or there was a towel wrapped inside of the splint. The DON stated nursing staff
needed to document the staff observations/assessment and monitoring of the restraint every two hours and
as needed in the medication administration record (MAR) and/or progress notes. The DON stated when
staff were not using Resident 2's restraint as it was intended to be used or staff were not monitoring and
documenting Resident 2's restraint, it was a safety risk for skin breakdown and circulation problems. The
DON stated if Resident 2 developed skin breakdown or circulation problems from the use of the restraint, it
could cause pain and discomfort, infection, and emotional distress.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 11 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0604
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 8/28/2024 at 1:12 pm with the Director of Staffing Development (DSD), the DSD
stated the freedom splint was designed to be applied directly to the arm to restrict the elbow from bending
but not completely hinder the bending of the elbow. The DSD stated it was intended to prevent injury from
the resident pulling on lines and tubes and causing self-harm. The DSD stated if a towel was wrapped
around Resident 2's arm and the freedom splint was placed over the towel, then the splint would cause
more restriction to the elbow than intended. The DSD stated Resident 2's elbow movement was inhibited
rather than somewhat restricted. The DSD stated Resident 2's elbow could become contracted (a condition
of shortening and hardening of muscles, tendons, or other tissues, often leading to deformity and rigidity of
joints), develop circulation problems, or the towel could rub against Resident 2's skin and cause skin injury.
The DSD stated the DSD had not provided an in-service on the use of the freedom splint. The DSD stated
licensed nurses needed to document the monitoring of any restraint in the MAR and in the progress notes.
During a review of the facility's P&P titled, Physical Restraint, revised 3/2021, the P&P indicated, physical
restraints may be used for brief periods to administer necessary treatment of a therapeutic, non-continuous
nature, however the immobilization was to be removed immediately after the administrations of such
treatments. The P&P indicated, the plan of care shall specify the reason for the use of the restraint, the
type, when and where it was to be used. The P&P indicated, licensed nurses were to document weekly in
the licensed nurses' notes the use and effectiveness of physical restraints. The P&P indicated, CNAs were
to document the use of restraints on the CNA notes. The P&P indicated, staff members were to be
in-serviced on proper application of restraints.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 12 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to develop and implement the care plans (CP)
for one of six sampled residents (Resident 2), based on the facility ' s policy and procedure (P&P) titled,
Care Plans, Comprehensive Person-Centered, by failing to:
1. Ensure nursing staff developed and implemented a CP for Resident 2 ' s use of physical restraint (any
manual method, physical or mechanical device, equipment, or material that is attached or adjacent to a
resident ' s body, cannot be easily removed by a residents, and restricts the resident ' s freedom of
movement or access to their body) with a freedom splint (adjustable, multipurpose soft splints that helps
restrict elbow movement to protect tubes, intravenous [IV- soft, flexible tube placed inside a vein to
administer fluids and medication directly to the bloodstream] sites, or wounds) when an order for the
restraint was placed on 8/16/2024.
2. Ensure Licensed Vocational Nurse (LVN) 7 developed and implemented CP for Resident 2 ' s right
forearm skin tear (a wound that happens when the layers of skin separate or peel back), right-hand scab
(dry, rough, protective crust that forms over a cut or wound during healing) on 8/16/2024, and a right hand
skin tear on developed 8/17/2024, when the wounds were first observed.
3. Ensure Registered Nurse (RN) 1 and LVN 5 revised Resident 2 ' s untitled care plan that addressed
Resident 2 ' s fall (move downward, typically rapidly and freely without control, from a higher to a lower
level) risk status and implement new interventions to prevent further falls and injuries to Resident 2 and
after Resident 2 ' s first fall on 8/19/2024.
These failures had the potential cause physical and psychosocial (mental, emotional, social, and spiritual
effects) harm to Resident 2, cause Resident 2 to be unnecessarily restrained for use of convenience (the
result of any action that has the effect of alerting a resident ' s behavior and requires a lesser amount of
care or effort, and is not in a resident ' s best interest), had the potential for Resident 2 to sustain further
falls and injuries, and had the potential for Resident 2 to not receive the necessary care and treatment for
Resident 2 ' s skin wounds.
Cross Reference: F689 and F842
Findings:
1. During a review of Resident 2 ' s admission Record (AR), the AR indicated Resident 2 was admitted to
the facility on [DATE], with diagnoses that included difficulty walking, generalized muscle weakness
(weakness of muscles caused by lack of exercise, aging, injury, or disease), respiratory failure (a serious
condition that makes it hard to breathe on one ' s own) with hypoxia (low level of oxygen [colorless,
odorless gas] in the body that causes confusion, restlessness, and difficulty breathing), tracheostomy,
gastrostomy (g-tube), and dependence on respirator-ventilator.
During a review of Resident 2 ' s admission Assessment (AA) dated 8/15/2024 timed at 8:10 pm, the AA
indicated Resident 2 was confused, required g-tube feeding, and required two-person (staff) assistance
during transfers. The AA indicated Resident 2 was dependent (helper did ALL the effort. Resident did none
of the effort to complete the activity, or the assistance of 2 or more helpers was required for the resident to
complete the activity) with showering, oral hygiene, grooming, and dressing.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 13 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
The AA indicated Resident 2 was alert but was unable to understand and was not oriented to person,
place, and time.
During a review of Resident 2 ' s Order Summary Report (OSR, active as of 8/27/2024), the OSR indicated
on 8/16/2024, Resident 2 had an order for freedom splint to right upper extremity (right arm) daily for
prevention of pulling out life-sustaining tubes. The OSR indicated informed consents were obtained after
explanation of the risks and benefits and was verified with the physician.
During a review Resident 2 ' s untitled care plans (CP), the CP indicated there was no CP for freedom splint
or restraints.
During a concurrent interview and observation on 8/27/2024 at 1 pm, with LVN 2, Resident 2 ' s right arm
freedom splint was observed. Resident 2 had a freedom splint on her right arm with the middle point of the
splint at the elbow. There was a towel wrapped around Resident 2 ' s arm, and the splint was wrapped over
the towel. LVN 2 stated there was a towel wrapped inside the splint, so the splint was more padded. LVN 2
stated LVN 2 kept the towel wrapped around Resident 2 ' s arm with the splint otherwise the splint slid
down to Resident 2 ' s wrist. LVN 2 stated the towel kept the splint on so Resident 2 could not bend
Resident 2 ' s arm and pull on her g-tube or tracheostomy.
During a concurrent observation and interview on 8/27/2024 at 1:22 pm, with RN 1 and LVN 2, Resident 2 '
s freedom splint was observed. RN 1 stated Resident 2 was not supposed to have a towel wrapped around
Resident 2 ' s right arm, inside of the splint because it made Resident 2 ' s elbow movement more
restricted. RN 1 stated Resident 2 could not bend Resident 2 ' s elbow at all when the towel was inside of
the splint. RN 1 proceeded to remove the towel that was wrapped around Resident 2 ' s arm, inside of the
splint. RN 1 then placed the freedom splint back on Resident 2 ' s arm at the elbow, without the towel
wrapped around Resident 2 ' s arm.
During an observation and interview on 8/27/2024 at 5:01 pm, with LVN 6 and CNA 3, Resident 2 ' s right
arm freedom splint was observed. CNA 3 stated there was a towel wrapped inside of the restraint. CNA 3
stated the restraint stopped Resident 2 from bending Resident 2 ' s arm so Resident 2 did not pull out the
tracheostomy tube or g-tube. CNA 3 stated the towel was wrapped inside of the splint when CNA 3 stated
CNA 3 ' s shift at 3 pm. CNA 3 stated the towel was always wrapped around the inside of Resident 2 ' s
restraint when CNA 3 was working. CNA 3 stated the towel caused Resident 2 to not bend Resident 2 ' s
elbow so Resident 2 could not pull-out Resident 2 ' s tracheostomy tube. During the same interview, LVN 6
stated the towel was not part of Resident 2 ' s freedom splint restraint and was not intended to be used with
it. LVN 6 stated the towel was in the restraint to hinder Resident 2 from bending Resident 2 ' s elbow. LVN 6
stated without the towel, Resident 2 could still bend Resident 2 ' s elbow and pull on Resident 2 ' s
tracheostomy tube.
During an interview on 8/28/2024 at 12:15 pm with the Director of Nursing (DON), the DON stated (in
general) when a resident had a restraint like a freedom splint, there was supposed to be a CP made to
show there was potential for injury or entrapment. The DON stated the CP should be development to
attempt least restrictive measures first before restraining Resident 2, such as monitoring the Resident 2.
The DON stated if a resident has skin conditions or skin wounds like scabs and skin tears, they needed to
be care planned so that all staff were aware of the wounds and knew what interventions to take for
Resident 2 to prevent further wounds.
2. During a review of Resident 2 ' s admission Reassessment ([NAME]) dated 8/16/2024 at 2:20 pm, the
[NAME] indicated Resident 2 had a right forearm skin tear that was 1.5 centimeters (cm- unit of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 14 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
measurement). The [NAME] indicated Resident 2 had a right hand interdigital (between fingers) skin tear.
[NAME] indicated the size of the skin tear was not specified.
During a review of Resident 2 ' s COC/Interact Assessment Form (SBAR [Situation, Background,
Assessment/Evaluation, Request/Management Plan]) dated 8/17/2024 at 9:00 am. The SBAR indicated
Resident 2 got agitated and sustained a self-inflicted skin tear on the wrist of the right hand. The SBAR did
not indicate the size of Resident 2 ' s skin tear.
During a concurrent observation and interview on 8/27/2024 at 1:22 pm, with LVN 2, Resident 2 ' s right
arm was observed. LVN 2 stated Resident 2 had right forearm skin tear that was 1.5 cm in length. LVN 2
stated Resident 2 had a right hand skin tear to the back of Resident 2 ' s right hand. LVN 2 stated Resident
2 was being treated for a right hand interdigital skin tear that had since scabbed.
During a concurrent interview and record review on 8/27/2024 at 5:35 pm, with LVN 6, LVN 6 stated
Resident 2 did not have a CP for the freedom splint. LVN 6 stated Resident 2 needed to have a CP for the
freedom splint so that all staff could follow the care. LVN 6 stated without a CP, staff many did not know
what interventions to provide to Resident 2. LVN 6 stated there no CP for Resident 2 ' s skin wounds. LVN 6
stated if there was order to treat the wounds there should be a CP so staff knew what to do to prevent the
wounds from getting worse. LVN 6 stated without any CP, there was no roadmap on the plan of care.
3. During a review of Resident 2 ' s Fall Risk Assessment (FRA) dated 8/15/2024 timed at 8:10 pm, the
FRA indicated Resident 2 had intermittent confusion, poor safety awareness, had no history of falls, was
unable to stand without assistance, had unsteady gait (pattern of a person ' s walk, balance), and had poor
sitting or standing balance. The FRA indicated Resident 2 was at high risk for falls.
During a review of Resident 2 ' s baseline care plan (CP) titled, Safety/Fall Risk, completion date 8/15/2024,
the CP indicated safety devices included side rails (metal or plastic bars positioned along the side of a bed
used to reduce the risk of falls), floor mats, bed alarm, and a low bed. The CP did not indicate goals for
Resident 2. The CP indicated nursing interventions included to keep the call light within reach, utilizing
safety devices as ordered and release of devices during care and activity as needed, and the use of
alternative or less restrictive measures prior to utilization of restraints.
During a review of Resident 2 ' s Progress Notes (PN) dated 8/19/2024 timed at 11:05 am, and signed by
RN 1, the PN indicated RN 1 was notified by charge nurse (unidentified) Resident 2 was found sitting on
the floor. The PN indicated the bed was in the lowest position, and an assessment was performed. The PN
indicated Resident 2 was put back to bed and Resident 2 ' s Medical Doctor/Primary Provider (MD) 1 was
notified. The PN indicated MD 1 gave instruction to just monitor Resident 2.
During a review of Resident 2 ' s CPs, there was no CP that addressed Resident 2 ' s fall (found sitting on
the floor) that occurred on 8/19/2024 or interventions developed to help prevent a future fall for Resident 2.
During a concurrent interview and record review on 8/27/2024 at 2:25 pm, with RN 1, Resident 2 ' s PN
dated 8/19/2024 timed at 11:05 am were reviewed. RN 1 stated Resident 2 was able to scoot Resident 2 ' s
body and was very weak on the left side of Resident 2 ' s body. RN 1 stated (in general) if a resident could
not ambulate (like Resident 2) and was found out of bed on the floor, [the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 15 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
incident] was considered a fall. RN 1 stated moving in a downward motion from a higher surface to a lower
surface, like from the bed to the floor, was considered a fall. RN 1 stated Resident 2 ' s CP needed to be
updated to include the new fall and interventions.
During a telephone interview on 8/27/2024 at 3:05 pm, with LVN 5, LVN 5 stated on 8/19/2024 Resident 2
was found sitting on the floor, on the floor mats, on Resident 2 ' s knees. LVN 5 stated LVN 5 did not update
Resident 2 ' s CP because, It was the RN Supervisor ' s responsibility to update the CP.
During a concurrent interview and record review on 8/28/2024 at 5:11 pm, with the Director of Nursing
(DON), Resident 2 ' s Electronic Health Records (EHR) dated 8/19/2024 were reviewed. The DON stated
RN 1 and LVN 5 did not update and revise Resident 2 ' s CP after Resident 2 sustained a fall on 8/19/2024.
The DON stated (in general) when a resident fell, the above measures were supposed to be taken to
prevent another fall and potential injury in the future.
During a review of the facility ' s P&P titled, Care Plans, Comprehensive Person-Centered, revised 3/2023,
the P&P indicated a comprehensive, person-centered CP included measurable objectives and timetables to
meet the resident ' s physical, psychosocial, and functional needs was developed and implemented for
each resident. The P&P indicated the interdisciplinary team (IDT- group of health care professionals with
various areas of expertise who work together toward goals of their residents), in conjunction with the
resident and his/her family or legal representative, develops and implements a comprehensive,
person-centered CP for each resident. The P&P indicated CP interventions were derived from a thorough
analysis of the information gathered as part of the comprehensive assessment. The P&P indicated the
comprehensive, person-centered CP included measurable objectives and timeframes, described the
services that were to be furnished to attain or maintain the resident ' s highest practicable physical, mental,
and psychosocial well-being, built on the resident ' s strengths, and reflected currently recognized
standards of practice for problem areas and conditions. The P&P indicated CP interventions were chosen
only after data gathering, proper sequencing of events, careful consideration of the relationship between
the resident ' s problem areas and their causes, and relevant clinical decision making. The P&P indicated,
when possible, the interventions addressed the underlying source(s) of the problem area(s), not just
symptoms or triggers. The P&P indicated assessments of residents were ongoing and CP were to be
revised as information about the residents and the resident ' s condition changed. The P&P indicated the
IDT reviewed and updated the care plan when there had been a significant change in the resident ' s
condition and when the desired outcome was not met.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 16 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide care and services to prevent a fall
(move downward, typically rapidly and freely without control, from a higher to a lower level) for one of six
sampled residents (Resident 2), who was at high risk for falls, and as indicated in the facility's policies and
procedures (P&P) titled, Safety and Supervision of Residents, and Falls and Fall Risk, Managing, by failing
to:
Ensure Resident 2's bed alarm/pad alarm (sensor pad device placed under a resident's bottom containing
sensors that triggers an alarm when it detects a change in pressure, used as an early alert when a resident
is trying to get out of bed) was working/functioning on the morning of 8/28/2024 prior to Resident 2
sustaining a fall.
As a result of this failure, on 8/28/2024 at approximately 5:40 am, Resident 2 fell to the floor, Resident 2's
medical pole (a device that holds a bag(s) of Gastrostomy Tube [G-tube- tube inserted through the belly
that brings nutrition directly to the stomach] feeding in place while it is being administered through the
g-tube) was found on top of Resident 2. Resident 2 sustained discoloration/bruises (mark on the skin
caused by blood trapped under the surface as a result of injury to small blood vessels but does not break
the skin) on Resident 2's right eye and right hand, developed a scab (dry, rough, protective crust that forms
over a cut or wound during healing) on the right thumb, and had bruising on Resident 2's right lower leg.
Resident 2 was anxious, stressed, and had pain (unrated) on Resident 2's right hand and right eye.
Cross Reference F580, F656 and 842
Findings:
During a review of Resident 2's admission Record (AR), the AR indicated Resident 2 was admitted to the
facility on [DATE], with diagnoses that included difficulty walking, generalized muscle weakness (weakness
of muscles caused by lack of exercise, aging, injury, or disease), respiratory failure (a serious condition that
makes it hard to breathe on one's own) with hypoxia (low level of oxygen [colorless, odorless gas] in the
body that causes confusion, restlessness, and difficulty breathing), tracheostomy, gastrostomy (g-tube),
and dependence on respirator-ventilator (a machine that helps a person breathe or breaths for the person).
During a review of Resident 2's admission Assessment (AA) dated 8/15/2024 timed at 8:10 pm, the AA
indicated Resident 2 was confused, required G-tube feeding, and required two-person (staff) assistance
during transfers. The AA indicated Resident 2 was dependent (helper did ALL the effort. Resident did none
of the effort to complete the activity, or the assistance of 2 or more helpers was required for the resident to
complete the activity) with showering, oral hygiene, grooming, and dressing. The AA indicated Resident 2
was alert but was unable to understand and was not oriented to person, place, and time.
During a review of Resident 2's Fall Risk Assessment (FRA) dated 8/15/2024 timed at 8:10 pm, the FRA
indicated Resident 2 had intermittent confusion, poor safety awareness, had no history of falls, was unable
to stand without assistance, had unsteady gait (pattern of a person's walk, balance), and had poor sitting or
standing balance. The FRA indicated Resident 2 was at high risk for falls.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 17 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 2's baseline care plan (CP) titled, Safety/Fall Risk, completion date 8/15/2024,
the CP indicated safety devices included side rails (metal or plastic bars positioned along the side of a bed
used to reduce the risk of falls), floor mats, bed alarm, and a low bed. The CP indicated nursing
interventions included utilizing safety devices as ordered and release of devices during care and activity as
needed.
Residents Affected - Few
During a review of Resident 2's Order Summary Report (OSR), the active OSR indicated on 8/16/2024,
Resident 2 had an order for bed alarm to be on for safety precautions per Resident 2's family request.
During a review of Resident 2's Progress Notes (PN) dated 8/19/2024 timed at 11:05 am and signed by
Registered Nurse 1 (RN 1), the PN indicated RN 1 was notified by charge nurse (unidentified) Resident 2
was found sitting on the floor. The PN indicated the bed was in the lowest position, and an assessment was
performed. The PN indicated Resident 2 was put back to bed and Resident 2's Medical Doctor/Primary
Provider (MD) 1 was notified. The PN indicated MD 1 gave instruction to just monitor Resident 2.
During an observation and interview on 8/28/2024 at 10:20 am with Resident 2, Resident 2 was lying in bed
in Resident 2's room. Resident 2 had a dark red bruise on Resident 2's right eye, and a dark purple on
Resident 2's right hand knuckle. Resident 2 was able to answer yes or no to questions asked by nodding of
head. Resident 2 nodded yes to Resident 2 falling this morning. Resident 2 indicated Resident 2 hit
Resident 2's right hand and head. Resident 2 indicated Resident 2 was in pain (unable to rate) and
Resident 2's right eye and right hand hurt. Resident 2 indicated Resident was stressed, anxious, and tried
to get out of bed.
During a concurrent observation and interview on 8/28/2024 at 10:59 am, with Licensed Vocational Nurse 2
(LVN 2) and LVN 7, Resident 2's skin was observed. LVN 2 stated Resident 2 had new discoloration on the
lateral (outer) side of the right eye. LVN 2 stated there was new discoloration to Resident 2's right middle
finger. LVN 2 stated the discoloration was very dark blue and purple like a deep contusion (bruise). LVN 2
stated Resident 2 had a new scab-like wound to the right thumb. LVN 2 stated the scabbed appeared to be
still forming because the middle of the wound appeared to be opened. LVN 2 stated the discoloration and
wound found on Resident 2's right eye and right hand could be a result of the fall Resident 2 sustained
earlier that morning (8/28/2024) because they were not present on Resident 2 on 8/27/2024. LVN 7 stated
LVN 7 documented Resident 2's new discoloration and wound were most likely sustained from the fall.
During a concurrent observation and interview won 8/28/2024 at 11:20 am, with LVN 2 and LVN 7,
Resident 2's pad alarm on the bed was observed. LVN 2 and LVN 7 lifted Resident 2 off the pad alarm. LVN
7 stated the pad alarm is supposed to sound when pressure was removed from the pad. LVN 7 stated the
alarm was not working.
During a telephone interview on 8/28/2024 at 2:52 pm, with LVN 8, LVN 8 stated on 8/28/2024, CNA 4 was
sitting on a chair by Resident 2's room door all shift because Resident 2 seemed agitated and was moving
around a lot. LVN 8 stated CNA 4 got up to go change another resident (unidentified) and that was when
Resident 2 fell, (8/28/2024) at around 5:40 am. LVN 8 stated no staff was watching Resident 2 when
Resident 2 fell. LVN 8 stated LVN 8 was by LVN 8's assigned medication cart, located down the hall from
Resident 2's room, when LVN 8 heard the facility's janitor (unidentified) called for help because the janitor
saw Resident 2 out of bed [on the floor]. LVN 8 stated LVN 8 went to Resident 2's room and found Resident
2 on the floor. LVN 8 stated Resident 2's medical pole was found on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 18 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
top of Resident 2. LVN 8 stated Resident 2's feed tubing was wrapped around Resident 2's body and
around Resident 2's abdomen. LVN 8 stated Resident 2's left shoulder, back, and right knee were, really
red. LVN 8 stated Resident 2's ventilator tubing was almost pulled out. LVN 8 stated Resident 2 had a pad
alarm, but the alarm did not sound when Resident 2 got out of bed. LVN 8 stated the pad alarm (placed on
the bed and underneath a resident) was supposed to sound by making a loud noise when pressure was
removed (resident lifts body away from the pad) from the pad. LVN 8 stated the pad alarm sound alerted
the staff and CNAs (in general) assisted residents before the fall and harm could occur. LVN 8 stated LVN 8
asked RN 4 if it was safe to move Resident 2 because Resident 2 had, a lot of redness, and Resident 2 had
blood from a new laceration (cut on the skin) located on Resident 2's right hand.
During a telephone interview on 8/28/2024 at 3:36 pm, with RN 4, RN 4 stated RN 4 worked from 11 pm to
7 am and Resident 2 was very confused. RN 4 was in the hallway with LVN 8 on 8/28/2024 at about 5:40
am, about four rooms away from Resident 2's room. RN 4 stated RN 4 heard a noise and went to Resident
2's room. RN 4 stated Resident 2 was on the floor on Resident 2's right side. RN 4 stated Resident 2's
medical pole was found on top of Resident 2. RN 4 stated CNA 4 was sitting at Resident 2's door but went
to go change another resident. RN 4 stated Resident 2 fell when no staff was supervising Resident 2. RN 4
stated RN 4 had CNA 4 sitting at Resident 2's door because Resident 2 was restless and trying to get up
out of bed prior to the fall. RN 4 stated it was important to provide supervision to Resident 2 to keep
Resident 2 safe and to prevent Resident 2 from falling or getting hurt. RN stated Resident 2's pad alarm
was not sounding when RN 4 found Resident 2 on the floor after falling. RN 4 stated the pad alarm was
supposed to warn staff that Resident 2 was trying to get out of bed so they could help Resident 2 before
Resident 2 fell and/or got hurt. RN 4 stated if the pad alarm had been working as it was intended to, it was
possible Resident 2's fall and injuries could have been avoided.
On 8/28/2024 at 4:02 pm and at 4:28 pm CNA 4 was contacted for an interview, but CNA 4 was not
reached.
During an interview on 8/28/2024 at 4:29 pm, with the DON, the DON stated pad alarms were designed to
warn staff when a resident got up out of bed and for staff to quickly provide assistance to the resident
before they had an accident such as a fall. The DON stated pad alarms were supposed to sound when a
resident removed pressure from the pad, indicating the resident was getting up from bed. The DON stated
staff were supposed to ensure pad alarms were working as intended at the beginning of every shift and as
needed. The DON stated it was possible for Resident 2's fall and injuries to be avoided if Resident 2's pad
alarm was working properly on 8/28/2024.
During a review of the facility's P&P titled, Falls and Fall Risk, Managing, revised 3/2023, the P&P indicated
based on previous evaluations and current data, staff would identify interventions related to the resident's
specific risks and causes and try to prevent the resident from falling, and try to minimize complications from
falling. The P&P indicated position change alarms (pad alarms) would not be used as the primary or sole
intervention to prevent falls, but rather would be used to assist the staff in identifying patterns and routines
of the resident, and the use of alarms would be monitored for efficacy and staff would respond to alarms in
a timely manner.
During a review of the of facility's undated P&P titled, Alarm Monitor, the P&P indicated the facility may use
an alarm monitor as a less restrictive measure to alert staff and provide immediate assistance as needed.
The P&P indicated the staff would apply the alarm to the resident, following the manufacture's instruction,
to ensure its functionalists.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 19 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure two of six sampled residents (Resident 2 and
Resident 3) electronic medical record (EHR) contained accurate and complete information by failing to:
1. Ensure staff completed and documented a Change of Condition (COC- a change in the resident's health
or functioning that requires further assessment and intervention)/Interact Assessment Form
(Situation-background-Assessment-Recommendation [SBAR- a written communication tool that helps
provide essential, concise information, usually during crucial situations]) and a care plan (CP) after
Resident 3 sustained a cut on the finger during trimming of fingernails.
2. Ensure Registered Nurse (RN) 1 and Licensed Vocational Nurse (LVN) 5 completed and documented a
head-to-toe assessment, pain risk assessment (PRA), COC/SBAR form, and neurological checks (neuro
checks- evaluates brain and nervous system function when there is accident, injury, or illness) after
Resident 2 first fell on 8/19/2024 at approximately 11:05 am.
3. Ensure RN 4 and LVN 8 completed a COC/SBAR form, completed a PRA, head-to-toe assessment, and
begin neuro checks immediately and consistently and documented in Resident 2's EHR after Resident 2
fell to the floor on 8/28/2024 at 5:40 am.
These failures had the potential for Residents 2 and 3 to not receive the necessary care and treatment due
to an incomplete and inaccurate medical record.
Cross Reference F580 and F689
Findings:
1. During a review of Resident 3's admission Record (AR), the AR indicated, the facility originally admitted
Resident 3 on 6/9/2022, and readmitted Resident 3 on 8/1/2024, with diagnoses that included respiratory
failure (a serious condition that makes it difficult to breathe on your own) with hypoxia (lack of oxygen),
attention to tracheostomy (a procedure where a hole is made at the front of the neck that provides an
alternative airway for breathing), and benign prostatic hyperplasia (enlarged prostate [part of the male
reproductive system]) with lower urinary tract symptoms (trouble urinating or urinating too often).During a
review of Resident 3's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 7/18/2024, the MDS indicated Resident 3's cognitive skills for daily decision making was severely
impaired. The MDS indicated Resident 3 required substantial/maximal assistance (helper lifted or held trunk
or limbs and provided more than half the effort) with oral hygiene, toileting hygiene, showering/bathing self,
upper body dressing, lower body dressing, and personal hygiene.
During a telephone interview on 8/26/2024 at 4:10 pm with Resident 3's Responsible Party (RP) 1, RP 1
stated Certified Nursing Assistant (CNA) 3 informed RP 1 about Resident 3's finger sustaining a cut during
trimming of Resident 3's fingernails. RP 1 stated RP 1 saw Resident 3's finger bleeding when CNA 3
informed RP 1. RP 1 stated RP 1 could not remember the exact date when it happened.
During an interview on 8/28/2024 at 4:34 pm with CNA 3, CNA 3 stated CNA 3 was cutting Resident 3's
fingernails approximately two to three months ago and Resident 3 sustained a small cut on the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 20 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
finger which bled a lot. CNA 3 stated CNA 3 did not remember when it exactly happened, and CNA 3 did
not remember who CNA 3 reported the cut to or if the incident was documented. CNA 3 stated it was very
important for staff to document in the chart any incidents that occur for communication reasons.
During a concurrent interview and record review on 8/28/2024 at 4:47 pm with the Medical Records
Director (MRD), the MRD was not able to find COC/SBAR, CP, or any other documentation in Resident 3's
clinical records regarding the cut on Resident 3's finger.
During an interview on 8/28/224 at 5:12 pm with RN 5, RN 5 stated RN 5 did not remember when Resident
3's finger sustained a cut. RN 5 stated if a finger got cut, there needed to be a COC/SBAR done. RN 5
stated a COC/SBAR and a CP for the cut finger should have been done.
2. During a review of Resident 2's AR, the AR indicated, Resident 2 was admitted to the facility on [DATE],
with diagnoses that included difficulty walking, generalized muscle weakness, respiratory failure with
hypoxia, and attention to tracheostomy.
During a review of Resident 2's admission Assessment (AA) dated 8/15/2024, timed at 8:10 pm, the AA
indicated, Resident 2 required two-person assistance with transfers. The AA indicated, Resident 2 was
dependent (helper did all effort or the assistance of 2 or more helpers was required for the resident to
complete the activity) with showering, oral hygiene, grooming, and dressing. The AA indicated, Resident 2
was alert, but unable to understand comprehension and not oriented to person, place, and time.
During a review of Resident 2's Progress Notes (PN) dated 8/19/2024 at 11:05 am, and signed by RN 1,
the PN indicated, the charge nurse (unidentified) notified RN 1 that Resident 2 was found sitting on the
floor. The PN indicated, Resident 2 had no skin tear, no new skin discoloration, no swelling, and no
redness. The PN indicated, the facility staff notified MD 1 and MD 1 ordered to just monitor Resident 2.
During a review of Resident 2's untitled CP, the CP did not intake a CP was revised or implement when
Resident 2 was found sitting on the floor on 8/19/2024.
During a concurrent interview and record review on 8/27/2024 at 2:25 pm with RN 1, Resident 2's PN dated
8/19/2024 at 11:05 am was reviewed. RN 1 stated Resident 2 was able to scoot Resident 2's body and was
very weak on the left of Resident 2's body. RN 1 stated (in general) if a resident could not ambulate (like
Resident 2) and was found out of bed on the floor, that was considered a fall. RN 1 stated moving in a
downward motion from a higher surface to a lower surface, like from the bed to the floor, was considered a
fall. RN 1 stated when a resident had a fall, a SBAR needed to be completed. RN 1 stated the SBAR
needed to be completed so appropriate monitoring of a resident could be done. RN 1 stated Resident 2's
physician was notified but staff were not continuously monitoring Resident 2 after the fall on 8/19/2024. RN
1 stated the purpose of the monitoring was to observe and assess for new pain, skin discoloration/bruising,
and head injury with neuro checks. RN 1 stated staff did not perform neuro checks on Resident 2 after the
fall on 8/19/2024. RN 1 stated Resident 2's CP would need to be updated to include the fall incident.
During a telephone interview on 8/27/2024 at 3:03 pm with LVN 5, LVN 5 stated on 8/19/2024, (at 11:05
am), Resident 2 was found sitting on the floor mats on Resident 2's knees. LVN 5 stated LVN 5 assessed
Resident 2 after the fall but did not document the assessment. LVN 5 stated LVN 5 did not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 21 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
perform neuro checks on Resident 2. LVN 5 stated LVN 5 did not update Resident 2's CP care plan
because, It was the RN Supervisor's responsibility to update the CP.
During a concurrent interview and record review on 8/28/2024 at 5:11 pm, with the Director of Nursing
(DON), Resident 2's EHR dated 8/19/2024 was reviewed. The DON stated RN 1 and LVN 5 did not create
an incident report, perform neuro checks, complete a SBAR, PRA, or revise Resident 2's CP after Resident
2 sustained a fall on 8/19/2024. The DON stated (in general) when a resident fell, the above measures were
supposed to be taken to prevent another fall and potential injury in the future.
3. During a review of Resident 2's FRA dated 8/28/2024 at 5:42 am, FRA indicated the FRA was initiated
but was not completed (left blank).
During a review of Resident 2's 72 Hour Neuro-Check Form (NCF) dated 8/28/2024 at 5:44 am, the NCF
indicated neuro checks were not started on Resident 2 until 8/28/2024 at 7 am.
During a review of Resident 2's PRA dated 8/28/2024 at 7:40 am, the PRA indicated the PRA was initiated
but was not completed (left blank).
During a review of Resident 2's SBAR dated 8/28/2024 at 7:48 am, the SBAR indicated the SBAR was
initiated but was not completed (left blank).
During an interview on 8/28/2024 at 10:20 am with Resident 2, Resident 2 answered questions by nodding
head up and down for yes, and side to side for no. Resident 2 stated Resident 2 fell because Resident 2
was trying to get out of bed. Resident 2 stated Resident 2's right hand and right eye hurt. Resident 2 stated
Resident 2 was stressed and anxious. Resident 2 was not able to state how much pain Resident 2 had or
how Resident 2 fell.
During an interview on 8/28/2024 at 10:27 am with LVN 7, LVN 7 stated Resident 2 had a fall earlier that
morning and assessed new wounds to Resident 2's body.
During a concurrent observation and interview on 8/28/2024 at 10:59 am with LVN 2 and LVN 7, Resident
2's skin was observed. LVN 2 stated Resident 2 had new discoloration on the lateral (outer) side of the right
eye. LVN 2 stated there was new discoloration to Resident 2's right middle finger. LVN 2 stated the
discoloration was very dark blue and purple like a deep contusion (bruise). LVN 2 stated Resident 2 had a
new scab-like wound to the right thumb. LVN 2 stated the scabbed appeared to be still forming because the
middle of the wound appeared to still be open. LVN 2 stated the discoloration and wound found on Resident
2's right eye and right hand could be a result of the fall Resident 2 sustained earlier that morning (on
8/28/2024 at 5:40 am) because those injuries were not present on Resident 2 on 8/27/2024. LVN 7 stated
LVN 7 documented Resident 2's new discoloration and wound were most likely sustained from the fall
earlier that morning (on 8/28/2024 at 5:40 am).
During an interview on 8/28/2024 at 11:45 am with the Director of Nursing (DON), the DON stated when a
resident was found on the floor, especially if unwitnessed, it was considered a fall. The DON stated whoever
found the resident needed to inform the charge nurse (if not found by the charge nurse). The DON stated
the physician and family needed to be notified. The DON stated nursing staff needed to perform neuro
checks, PRA, and head-to-toe assessment. The DON stated the resident's CP needed to be revised and
updated, and measures to prevent the fall from happening again needed to be implemented immediately.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 22 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
During a telephone interview on 8/28/2024 at 2:52 pm, with LVN 8, LVN 8 stated Resident 2 had new blood
forming from a laceration on Resident 2's right hand at the knuckles at the time of the fall on 8/28/24 at 5:40
am. LVN 8 stated LVN 8 did not notice right eye discoloration at the time. LVN 8 stated LVN 8 did not
perform an assessment or do neuro checks on Resident 2 right after the fall. LVN 8 stated LVN 8 opened a
COC/SBAR form on Resident 2's electronic medical record (EHR) but did not complete it.
Residents Affected - Some
During a telephone interview on 8/28/2024 at 3:36 pm with RN 4, RN 4 stated when Resident 2 fell on
8/28/2024 at around 5:40 am, RN 4 did a head-to-toe assessment but did not notice any discoloration to
Resident 2's right eye or hands. RN 4 stated RN did not document any assessments in Resident 2's EHR.
RN 4 stated RN 4 did not complete a pain assessment on Resident 2. RN 4 stated RN 4 did not start neuro
checks on Resident 2 immediately after the fall. RN 4 stated RN 4 did not inform the on-coming nurses from
7 am to 3 pm shift that assessments and documentation had not been completed regarding Resident 2's
fall. RN 2 stated it was important to complete assessments and fill out the appropriate documentation when
a resident had a fall so appropriate care, treatment, and monitoring could be provided to the resident. RN 4
stated if not, Resident 2 could have injuries that go assessed.
During a concurrent interview and record review on 8/28/2024 at 4:29 pm with the DON, Resident 2's
COC/SBAR dated 8/28/2024, PRA dated 8/28/2024, PN dated 8/28/2024, and NCF dated 8/28/2024 were
reviewed. The DON stated Resident 2's SBAR regarding the fall earlier that morning was incomplete. The
DON stated neuro checks should have been started and documented immediately after Resident 2 fell. The
DON started neuro checks were to be done every 15 minutes for the first 30 minutes, every 30 minutes for
one and half hours, every hour for two hours, then every two hours for four hours, every four hours for the
next 16 hours, and then every eight hours for the next 48 hours. The DON stated Resident 2's neuro checks
were not started until one hour and 20 minutes after Resident 2 fell. The DON stated when neuro checks
were supposed to be performed every hour for two hours for Resident 2, they were done at 9:00 am and 11
am, which was two hours apart. The DON stated nursing staff started the every-two-hour neuro checks at 1
pm and did not perform the second two-hour neuro check. The DON stated if the neuro checks were not
started immediately after an accident or potential head injury, head injuries could be missed. The DON
stated RN 4 or LVN 8 needed to complete the forms and document in the PN what happened to Resident 2.
The DON stated the PN or SBAR did not indicate Resident 2 had right eye discoloration. The DON stated
the PN did not indicate MD 1 was made aware of potential head injury from the fall and no documentation
about Resident 2's medical pole possibly hitting Resident 2's face and causing Resident 2's right eye
discoloration. The DON stated if nursing staff were not doing and/or documenting important information in
Resident's EHR when Resident 2 fell, it could cause a delay in care and cause MD 1 to be unaware of the
full incident. The DON stated RN 4 and LVN 8 not documenting Resident 2's fall caused the rest of the staff
to not be aware of what happened to Resident 2 and may provide inappropriate care.
During a review of the facility's P&P titled, Charting and Documentation, revised 7/2017, the P&P indicated,
all services provided to the resident, progress toward the CP goals, or changes in the resident's medical,
physical, functional, psychosocial condition, shall be documented in the resident's medical record. The P&P
indicated the medical record would facilitate communication between the interdisciplinary team regarding
the resident's condition and response to care. The P&P indicated, events, incidents, or accidents involving
the resident and objective observations should be documented in the resident's medical record. The P&P
indicated documentation in the medical record will be objective (not opinionated or speculative), complete,
and accurate. The P&P indicated, documentation procedures and treatments would include care-specific
details including, the date and time of the procedure/treatment was provided, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 23 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
name and title of the individuals who provided the care, the assessment data, and/or any unusual findings
obtained during the procedure/treatment, how the resident tolerated the procedure/treatment, notification of
the family, physician, or other staff if indicated, and the signature and title of the individual documenting.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 24 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to follow the facility's policy and
procedure titled, COVID-19 (highly contagious disease caused by the SARS-CoV-2 virus that is spread
through inhalation or contact of droplet particles into eyes, nose, or mouth) Policy by failing to:
Residents Affected - Some
1. Ensure Maintenance Worker (MW) 1 donned on (put on) personal protective equipment (PPE, equipment
worn to minimize exposure to hazards that cause serious workplace injuries and illnesses) prior to entering
a COVID-19 positive room.
2. Ensure Family Member (FM) 1 donned on PPE prior to entering a COVID-19 positive room.
These failures had the potential to result in the spread of COVID-19 virus to residents, staff, and visitors in
the facility.
Findings:
1. During a concurrent observation and interview on 8/27/2024 at 12:39 PM in the hallway, MW 1 was
observed to be in a COVID-19 positive room without a face shield. A purple sign was observed posted
outside of the room that indicated Stop, Novel Respiratory Precautions (newly identified respiratory
organism that causes acute respiratory infections which require the use of a N95 [PPE that is used to
provide a tight seal on the person's face to prevent particles or liquid contamination of the face], face shield,
gown, and gloves prior to entering the room). Clean hands, wear a gown, an N-95 and face shield or
goggles, and gloves on entry. MW 1 stated MW 1 was unaware MW 1 had to wear a face shield before
entering a COVID-19 positive room. MW 1 stated not wearing the correct PPE could spread COVID-19
virus to other residents.
During an interview on 8/27/2024 at 12:47 PM with Registered Nurse (RN) 1, RN 1 stated MW 1 was not
wearing a face shield when MW 1 entered a COVID positive room. RN 1 stated the risk of not donning on
the proper PPE for a droplet precaution room (isolation precaution to prevent infection caused by viruses or
bacteria that are transmitted through the air droplets by coughing, sneezing, talking, and close contact with
an infected person) was that the virus could spread to others in the facility.
During an interview on 8/27/2024 at 12:53 PM with the Infection Preventionist Nurse (IPN), the IPN stated
the facility's COVID-19 outbreak started on 8/19/2024. The IPN stated if staff members were not wearing
the correct PPE prior to entering a COVID-19 positive room, this put residents, staff members, and family
members at risk for developing and spreading COVID-19.
2. During a concurrent observation and interview on 8/28/2024 at 11:50 AM with FM 1 and Licensed
Vocational Nurse (LVN) 1 in the hallway, FM 1 was observed sitting inside a COVID-19 positive room
without face shield and gloves. FM 1 stated no one informed FM 1 what to wear before entering the
COVID-19 positive room. LVN 1 stated FM 1 was not wearing the appropriate PPE for a COVID-19 positive
room. LVN 1 stated FM 1 needed to don face shield and gloves. LVN 1 stated the risk of not wearing the
appropriate PPE was that COVID-19 virus could spread to others.
During an interview on 8/29/2024 at 10:50 AM with RN 3, RN 3 stated if family members or staff needed to
enter a COVID-19 positive room, they were required to wear face shield, mask, gloves, and gown. RN 3
stated if family members or staff did not don the appropriate PPE, the virus could spread to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 25 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
others.
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility's policy and procedure (P&P) titled COVID-19 Policy, dated 5/1/2024, the P&P
indicated, the facility must educate the staff on general infection control and prevention guidance for
preventing and managing COVID. The P&P indicated, the facility regularly audited their health care
providers adherence to appropriate PPE use. The P&P indicated, eye protection, which can be goggles or
face shields, was considered when the facility was in an active outbreak.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 26 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide education for the Influenza (the Flu, contagious
respiratory illness that affects the nose, throat, and lungs which can be prevented by getting the Flu
vaccine) vaccine for one of six sampled residents (Resident 5).
Residents Affected - Few
This failure had the potential to result in Resident 5 and/or Resident 5's responsible party being unaware of
the benefits and potential side effects of the Flu vaccine.
Findings:
During a review of Resident 5's admission Record (AR), the AR indicated, Resident 5 was originally
admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses that included dementia
(impaired ability to remember, think, or make decisions that interfere with doing everyday tasks), chronic
kidney disease (gradual loss of kidney function), and hypertension (high blood pressure)
During a review of Resident 5's History and Physical (H&P, formal document of a medical provider's
examination of a patient), dated 7/18/2024, the H&P indicated, Resident 5 did not have the capacity to
understand and make decisions.
During a concurrent interview and record review on 8/28/2024 at 2:59 PM with the Infection Preventionist
Nurse (IPN), Resident 5's Immunization Report (IR) dated 10/5/2023 was reviewed. The IR indicated no
education was provided to Resident 5 and/or Resident 5's responsible party when the Flu shot was
administered to Resident 5 on 10/5/2023. The IPN stated the IR indicated, No, under education provided to
the resident prior to administering the Flu shot. The IPN stated the risk of not providing education prior to
administering a Flu shot was that the resident and/or responsible party would not be aware of possible side
effects of the Flu vaccine and what possible symptoms to report to staff.
During an interview on 8/29/2024 at 10:50 AM with Registered Nurse (RN) 3, RN 3 stated if the resident
wanted a Flu shot, licensed staff needed to provide education and obtain consent prior to administering the
Flu shot. RN 3 stated the purpose of providing education to the resident prior to providing the Flu shot was
to ensure the resident was aware of the purpose of the Flu shot and to be aware of signs and symptoms of
possible side effects or reaction to the Flu vaccine.
During a review of the facility's policy and procedure (P&P) titled, Influenza Vaccine dated 2021, the P&P
indicated, prior to the vaccination, the resident or resident's legal representative was provided information
and education regarding the benefits and potential side effects of the Flu vaccine. The P&P indicated,
provision of education was documented in the resident's medical record.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 27 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0887
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and
staff after education, and properly document each resident and staff member's vaccination status.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to screen and offer the Coronavirus (COVID-19, highly
contagious disease caused by the SARS-CoV-2 virus that is spread through inhalation or contact of droplet
particles into eyes, nose, or mouth) vaccine to four of six sampled residents (Residents 1, 2, 4, and 5) as
indicated in the facility's policy and procedure (P&P) titled, COVID-19 Policy.
This failure had the potential to result in Residents 1,2,4, and 5 to develop COVID-19 and serious
respiratory complications.
Findings:
1. During a review of Resident 1's admission Record (AR), the AR indicated, Resident 1 was originally
admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses that included hyperlipidemia
(high levels of cholesterol in the blood) and hypertension (HTN, high blood pressure).
During a review of Resident 1's Immunization Record (IR) dated 2/6/2024, the IR indicated, Resident 1 was
past due to receive the COVID-19 seasonal vaccine on 2/6/2024.
During a review of Resident 1's Minimum Data Set (MDS, a standardized comprehensive assessment of
each resident's functional capabilities and identifies health problems) dated 7/5/2024, the MDS indicated,
Resident 1's cognitive abilities (ability to think, learn, and process information) were severely impaired.
During a review of Resident 1's Change of Condition form (COC) dated 8/21/2024, timed at 12:07 PM, the
COC indicated, Resident 1 tested positive for COVID-19 on 8/21/2024 at 11:12 AM.
2. During a review of Resident 2's AR, the AR indicated, Resident 2 was admitted to the facility on [DATE],
with diagnoses that included acute respiratory failure (inability to maintain adequate oxygen in the lung),
emphysema (weakening and permanent enlargement of the air spaces in the lungs), and HTN.
During a review of Resident 2's History and Physical (H&P, formal document of a medical provider's
examination of a patient) dated 6/1/2024 at 2:39 AM, the H&P indicated, Resident 2 was alert and oriented
to person, place, and time.
During a review of Resident 2's COC dated 8/21/2024 at 1:40 PM, the COC indicated, Resident 2 tested
positive for COVID-19 on 8/21/2024 at 1:00 PM.
During a review of Resident 2's undated 2023-2024 COVID-19 Vaccine Record (CVR), the CVR was blank
and not filled out.
3. During a review of Resident 4's AR, the AR indicated, Resident 4 was admitted to the facility on [DATE]
with diagnoses that included atelectasis (collapse of part or all the lung) and acute respiratory failure.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 28 of 29
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055449
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/29/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Covina Rehabilitation Center
261 W. Badillo Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0887
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 4's MDS dated [DATE], the MDS indicated, Resident 4's cognitive abilities were
moderately impaired.
During a review of Resident 4's COC dated 8/28/2024 at 10:30 AM, the COC indicated, Resident 4 tested
positive for COVID-19 on 8/28/2024 at 9:30 AM.
Residents Affected - Some
During a review of Resident 4's IR dated 11/16/2010, the IR indicated, Resident 4 was past due to receive
the seasonal COVID-19 vaccine on 11/16/2010.
4. During a review of Resident 5's AR, the AR indicated, Resident 5 was originally admitted to the facility on
[DATE], and readmitted on [DATE], with diagnoses that included HTN, dementia (impaired ability to
remember, think, or make decisions that interfere with doing everyday tasks), and atelectasis.
During a review of Resident 5's MDS dated [DATE], the MDS indicated, Resident 5's cognitive abilities were
severely impaired.
During a review of Resident 5's COVID-19 Vaccination Record Card (CVRC) dated 2/22/2021, the CVRC
indicated, Resident 5's most recent COVID vaccination was on 2/22/2021.
During an interview on 8/28/2024 at 2:59 PM with the Infection Prevention Nurse (IPN), the IPN stated
there was no documentation that Residents 1, 2, 4, and 5 were screened on admission for the COVID-19
vaccine. The IPN stated the CVRC must be filled out on admission, and when it was not filled out then the
COVID-19 vaccine was not offered to the resident. The IPN stated the risk of not screening and offering the
COVID-19 vaccine to residents on admission was that the resident could develop complications related to
COVID-19. The IPN stated all vaccines needed to be offered on admission to ensure measures were taken
to prevent infections.
During an interview on 8/29/2024 at 10:50 AM with Registered Nurse (RN) 3, RN 3 stated the IPN, or RNs
were responsible for screening newly admitted residents for the COVID-19 vaccine. RN 3 stated the
purpose of screening for the COVID-19 vaccine was because residents were at a higher risk for getting sick
and developing complications from COVID-19. RN 3 stated when residents get sick with COVID-19,
residents could develop complications, such as, hospitalizations, desaturation (low oxygen in the blood), or
sepsis (medical emergency that occurs when the body's immune system has an extreme response to an
infection).
During a review of the facility's P&P titled, COVID-19 Policy, dated 5/1/2024, the P&P indicated, staff
educated residents, responsible parties, and staff members about the benefits of receiving the COVID-19
vaccination, risks of refusals, and to offer boosters regularly. The P&P indicated, COVID-19 vaccinations
were offered to residents and staff.
During a review of the facility's COVID-19 Mitigation Plan (MP, plan that lists actions to eliminate or reduce
the impact of natural, technological, or human caused hazard or undesirable event) dated 9/7/2021, the MP
indicated, COVID-19 vaccine boosters may be administered to residents who meet the criteria based on
Centers for Disease Control and Prevention (CDC) and Medical Doctor (MD) recommendations. The MP
indicated, an assessment of the resident to receive the vaccine will be done, and administration of the
COVID-19 vaccine booster will be done promptly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055449
If continuation sheet
Page 29 of 29