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Inspection visit

Inspection

HAZEL HAWKINS MEMORIAL HOSPITAL D/P SNFCMS #0554621 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0725 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the minimum requirement to provide 3.5 Direct Care Service Hours Per Patient Day (DHPPD, it is the total number of actual direct care service hours performed by direct caregivers per patient day divided by the average patient census) for eight days for the month of August to meet the resident's needs for one of two residents (Residents 1). This failure had the potential to affect Resident 1 and other residents ' care and wellbeing. Findings: 1. A review of Resident 1's clinical record indicated he was admitted on [DATE] and had diagnoses including type 2 diabetes (DM, high blood sugar), hemiplegia and hemiparesis (one-sided weakness and paralysis), and depression (a mood disorder that interferes with daily life). During a review of Resident 1's Minimum Data Set (MDS, an assessment tool) dated 8/02/23, the MDS indicated he had a brief interview of mental status (BIMS, a structured cognitive test) score of 15 (cognitively intact). During a review of the facility's shower schedule, the schedule indicated that his shower days were Mondays and Thursdays. During a review of Resident 1's care plan for ADL, the care plan indicated Resident 1 requires extensive to total assistance by one staff with bathing/showering 2X/week and, as necessary, was initiated on 8/25/23. During a review of Resident 1's Activities of Daily Living (ADL) task for bathing, the task indicated that he took a shower on 8/24/23 (Thursday) and 8/31/23 (Thursday), but not 8/28/23 (Monday). During a document review titled Census and Nursing Hours Per Patient Day in August 2023, it was indicated that the following dates with actual DHPPD were below 3.5: 8/05-3.27; 8/06-3/16; 8/12-3.49; 8/19-3.49; 8/20-3.47; 8/26-3.25; 8/27-2.99; and 8/28-3.37. During an interview and DHPPD review on 9/01/23 at 11:30 a.m. with the Executive Leader (EL), she confirmed the above record review. During an interview and facility document review on 9/01/23 at 11:40 a.m. with the Administrative Assistant (AA), she stated they were understaffed in August. The AA acknowledged that the Direct Care Service Hours Per Patient Day (DHPPD) should have been at least 3.5. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 055462 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055462 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/25/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Hazel Hawkins Memorial Hospital D/P Snf 911 Sunset Drive Hollister, CA 95023 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0725 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some During an interview and observation on 9/01/23 at 1:10 p.m. with Resident 1 in his room, he was sitting in bed and stated that he was not able to take a shower for five days because there were not enough Certified Nurse Assistants (CNAs). Resident 1 further stated that he was able to take a shower on 8/31/23 after he made a complaint to a nurse. During an interview and record review on 9/01/23 at 2:10 p.m. with Assistant Director of Nursing A (ADON A), she confirmed that Resident 1 did not take a shower on 8/28/23. ADON A stated that CNAs were understaffed on 8/28/23. During an interview on 9/01/2022 at 2 p.m. with ADON A, she agreed the delivery of care to residents could be affected whenever they have short staffing. During a review of the All Facilities Letter (AFL) 21-11, dated 3/17/21, the AFL indicated, The 3.5 DHPPD staffing requirement, of which 2.4 hours per patient day must be performed by CNAs, is a minimum requirement for SNFs (Skilled Nursing Facilities). SNFs shall employ and schedule additional staff and anticipate individual patient needs for the activities of each shift, to ensure patients receive nursing care based on their needs. The staffing requirement does not ensure that any given patient receives 3.5 or 2.4 DHPPD; it is the total number of actual direct care service hours performed by direct caregivers per patient day divided by the average patient census. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055462 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0725GeneralS&S Epotential for harm

    F725 - Nursing Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

FAQ · About this visit

Common questions about this visit

What happened during the October 25, 2023 survey of HAZEL HAWKINS MEMORIAL HOSPITAL D/P SNF?

This was a inspection survey of HAZEL HAWKINS MEMORIAL HOSPITAL D/P SNF on October 25, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at HAZEL HAWKINS MEMORIAL HOSPITAL D/P SNF on October 25, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each ..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.