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Inspection visit

Health inspection

WOODCREST POST ACUTE & REHABILITATIONCMS #0554741 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure medications were administered in accordance with the facility's policy and procedures and physician's order, for four of four residents (Residents 1, 2, 3, and 4).This failure has the potential to result in reduced effectiveness of Residents 1, 2,3, and 4's medications.On July 16, 2025, at 5:06 a.m., an unannounced visit was conducted at the facility to investigate quality of care issues.On July 16, 2025 at 5:23 a.m., during an interview with Licensed Vocational Nurse (LVN) 1, she stated she started the 6 a.m. and 6:30 a.m. medication pass (med pass - the process through which medication is administered to residents) at 4:20 a.m. LVN 1 stated she should start med pass at 5 a.m. but she started 40 minutes early because there were a lot of blood sugar checks, medications to be administered through G-tubes (gastrostomy tube - a tube inserted to the stomach used to give food and medications) and documentation to complete. LVN 1 stated she had just administered levothyroxine (medication to treat low thyroid hormone level) and omeprazole (medication to treat acid reflux) to Resident 1. LVN 1 stated she also administered insulin (medication to treat diabetes mellitus [abnormal blood sugar] to Resident 2 at 5:05 a.m.Resident 1's electronic Medication Administration Report (e-MAR), was concurrently reviewed with LVN 1. LVN 1 stated Resident 1's levothyroxine and omeprazole were scheduled at 6:30 a.m. LVN 1 further stated the facility's electronic health record system (PCC - Point Click Care) would not allow her to sign that she administered those medications earlier than 5:30 a.m. LVN 1 stated Resident 1 could have nausea or a little discomfort when her medications were given early.A review of Resident 2's e-MAR was conducted with LVN 1. LVN 1 stated Resident 2's long actin insulin was scheduled at 6:30 a.m. LVN 1 stated she administered Resident 2's insulin at 5:05 a.m LVN 1 stated Resident 2's blood sugar could drop when her insulin was administered early. LVN 1 stated they were not providing quality of care because medication administration was started early.On July 16, 2025, at 5:43 a.m., during a concurrent observation and interview with Resident 3 in her room, Resident 3 was alert lying in bed and watching TV. Resident 3 stated she received her thyroid medication at 4:30 a.m.A review of Resident 3's admission Record indicated the resident was re-admitted to the facility on [DATE], with diagnoses which included hypothyroidism (low thyroid hormone level). A review of Resident 3's Order Summary Report, included a physician's order, dated January 9, 2025, which indicated, .Levothyroxine sodium Tablet 125 MCG (microgram - unit of measurement) Give 1 (one) tablet by mouth in the morning .Administer on an empty stomach, 30 minutes before breakfast . A review of Resident 3's Minimum Data Set (MDS - a resident assessment tool), dated May 12, 2025, indicated Resident 3 had a BIMS (Brief Interview for Mental Status) score of 15 (cognitively intact).On July 16, 2025, at 6:02 a.m., Resident 4 was observed awake and alert lying in bed. In a concurrent interview, Resident 4 stated she was supposed to receive her insulin before each meal. Resident 4 stated there was a time when she received her insulin between 5 a.m. to 5:15 a.m. and breakfast was being served between (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 055474 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055474 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/16/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Woodcrest Post Acute & Rehabilitation 8133 Magnolia Avenue Riverside, CA 92504 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some 8:15 a.m. to 8:30 a.m. Resident 4 stated her blood sugar could drop if insulin is being administered earlier than ordered by the physician. A review of Resident 4's admission Record, indicated Resident 4 was admitted to the facility on [DATE], with diagnoses which included diabetes mellitus. A review of Resident 4's MDS, dated [DATE], indicated a BIMS score of 15. A review of Resident 4's Order Summary Report, included a physician's order, dated July 11, 2025, which indicated, .Novolog (short acting insulin) Injection solution 100 UNIT/ML .Inject 3 (three) unit .before meals .On July 16, 2025, at 6:30 a.m., during an interview with LVN 2, she stated she started 6:30 a.m. med pass at 4:30 a.m. because she would not be able to finish med pass on time before her shift ends. LVN 2 stated they used to have four (4) LVNs for med pass with 27 - 29 residents each but now they only have three (3) LVNs and had 36 - 38 patients each. LVN 2 stated when they had four LVNs, they were able to start and finish on time for medication pass.On July 16, 2025, at 6:47 a.m., during an interview with Registered Nurse Supervisor (RNS), he stated the LVNs would start their medication pass at around 4:30 a.m. so they could finish on time. On July 16, 2025, at 8:14 a.m., a follow up interview was conducted with LVN 1, she stated when medications were administered earlier than scheduled times, the physician should have been notified. On July 16, 2025, at 8:28 a.m., during a concurrent observation and interview, Resident 2 was in her room, lying in bed and awake. Resident 2 did not respond to interview questions. Resident 2's breakfast tray was observed on the overbed table. A review of Resident 2's admission Record, indicated Resident 2 was admitted to the facility on [DATE], with diagnoses which indicated diabetes mellitus. A review of Resident 2's Order Summary Report, included a physician's order, dated July 2, 2025, indicated, .Insulin Glargine .Inject 25 unit .in the morning .On July 16, 2025, at 8:32 a.m., during a concurrent observation and interview with Resident 1 in her room, alert, awake and sitting in her wheelchair. Resident 1 stated she received medications at 4 a.m., but she did not know which medication it was, and she could not remember when it happened.A review of Resident 1's admission Record, indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included hypothyroidism and gastric ulcer (an open sore or raw area in the lining of the stomach). A review of Resident 1's Order Summary Report, included the following physician's order:-Omeprazole Capsule Delayed Release 20 MG (milligram - unit of measurement), Give 2 (two) capsule by mouth in the morning .Administer on an empty stomach, 30 minutes before breakfast ., date ordered December 28, 2024; and-Synthroid (thyroid medication) Oral Tablet 25 MCG .Give 1 (one) tablet by mouth in the morning ., date ordered December 31, 2024.A review of Resident 1's MDS, dated [DATE], indicated a BIMS score of 12 (cognitively intact).On July 16, 2025, at 9:30 a.m., during a concurrent interview with the Director of Staff Development (DSD) and record review of Resident 1, 2, and 4's physician's orders, the DSD stated if a medication was scheduled to be given at a certain time, it should be administered at the specified time. The DSD stated PCC would not allow the charge nurses to sign for med pass too early or too late. On July 16, 2025, at 10:01 a.m., during an interview with the Assistant Director of Nursing (ADON), she stated if a medication was scheduled to be administered at 6:30 a.m., the charge nurses should administer the medication one hour before or one hour after. The ADON stated if the charge nurse gave a medication earlier than what was allowed, the charge nurse needs to notify the physician. The ADON stated the charge nurses were not allowed to decide to give a medication early just because they have a lot to do.On July 16, 2025 at 12:42 p.m., during an interview with the Nurse Consultant (NC) and the Administrator (ADM), the NC stated the RN should be assessing if the LVNs were late with their med pass and step in to alleviate the pressure and the LVNs should administer the medications as ordered by the physician within the scheduled time, an hour before and an hour after.A review of the facility's policy and procedure titled Medication (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055474 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055474 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/16/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Woodcrest Post Acute & Rehabilitation 8133 Magnolia Avenue Riverside, CA 92504 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 Level of Harm - Minimal harm or potential for actual harm Administration Schedule, dated July 2024, indicated, .Scheduled medications are administered within one (1) hour of their prescribed time, unless otherwise specified .The exact time of medication administration is documented in the MAR. If medication is administered early .the reason is also documented . Residents Affected - Some FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055474 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0755GeneralS&S Epotential for harm

    F755 - Pharmacy Services

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

FAQ · About this visit

Common questions about this visit

What happened during the July 16, 2025 survey of WOODCREST POST ACUTE & REHABILITATION?

This was a inspection survey of WOODCREST POST ACUTE & REHABILITATION on July 16, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WOODCREST POST ACUTE & REHABILITATION on July 16, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharm..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.