F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
Based on interview and record review, the facility failed to ensure one of 18 sampled residents (Resident 1)
was treated with dignity and respect when Licensed Nurse 3 (LN 3) was disrespectful to Resident 1 during
blood draw.
This failure reduced the facility's potential to treat Resident 1 with respect.
Findings:
During a record review of Resident 1's admission Record (AR), printed on 2/27/25, indicated, Resident 1
was admitted to the facility in February 2025 with diagnoses which included infection and inflammatory
reaction due to internal right knee prosthesis, chronic systolic heart failure (CHF-a heart disorder which
causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling,) and weakness.
During a review of Resident 1's Minimum Data Set (MDS, an assessment tool) dated 2/7/25, the record
indicated Resident 1 had intact cognition.
During an interview on 2/25/25 at 9:24 a.m. with Resident 1, Resident 1 stated, on 2/12/25 she had a lab
draw scheduled for a vancomycin trough level (vancomycin [used to treat infections caused by bacteria]
levels are typically obtained before or after the 4th dose of the drug and then monitored at least once
weekly) when the Phlebotomy Technician (PT- medical professional who draws blood from patients) entered
the room with LN 3, LN 3 refused to perform a central venous access device blood draw (CVAD- a long,
flexible tube inserted into a large vein near the heart, allowing for direct access to the bloodstream to
administer medications, fluids, nutrition, or draw blood samples) stating she had many other tasks to
complete. Resident 1 stated, LN 3 was rough with her when handling the lab draw. After an unsuccessful
attempt, Resident 1 requested that LN 3 try the other lumen of the central line, but LN 3 refused.
During a review of the facility's document titled Investigation Interview Form (IIF) with interview date of
2/17/25, the IIF indicated RN (registered nurse) was rude to the lab tech that came out, and stated that the
nurse then started . yelling at her 'like it was my fault' that the lab came so late . that the nurse pulled on her
IV (intravenous) port, stating that it hurts when she pulls on the port .said that the nurse made her cry .
During a telephone interview on 2/27/25 at 4:32 p.m. with PT 1, PT 1 stated, LN 3 was rude to Resident 1
and witnessed LN 3 spoke rudely and was blaming Resident 1 for the scheduled blood draw and continued
being rude to Resident 1. PT 1 emphasized that she was concerned about how LN 3 treated
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 22
Event ID:
055491
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Resident 1, which made her very uncomfortable, leading her to report the incident.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 2/28/25 at 8:40 a.m. with DON, DON stated, only RNs are permitted to draw blood
from a CVAD/PICC line (peripherally inserted central catheter line is a long, thin, flexible tube that's
inserted into a vein in the arm.) DON also stated that she expects her nurses to be kind, polite,
professional, and respectful when interacting with residents.
Residents Affected - Few
During a concurrent interview and record review on 2/28/25 at 9:59 a.m. with DON, LN 3's Employee
Performance Review (EPR) dated 2/21/25 was reviewed. The DON stated, LN 3's EPR indicated LN 3's
communication needed improvement, as she could be punitive. The DON confirmed that she conducted LN
3's performance evaluation.
During a review of the facility's policy and procedure (P&P) titled, Dignity, dated February 2021, the P&P
indicated, residents are treated with dignity and respect at all times . the facility culture supports dignity and
respect for residents by honoring resident goals, choice, preferences . staff speak respectfully to residents
at all times .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 2 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to follow the policy and procedure of
medication self-administration for two (Resident 29 and Resident 43) of 18 sampled residents when:
Residents Affected - Few
- There were no assessments for safe medication self-administration and storage of medication at the
bedside for Resident 29 and Resident 43.
- The facility did not obtain physician's orders for medication self-administration and storage of medications
at the bedside for Resident 29 and Resident 43.
- The facility did not ensure safe labeling of medication stored at the bedside for Resident 29.
- The facility did not ensure safe storage of beside medication for Resident 29.
- The facility did not ensure that self-administration of medication at the bedside is documented accurately.
These failures had the potential for unsafe medication administration, duplicate and overuse of medication
administration and the potential for accidental access by other residents to self-administer the medications.
Findings:
During a review of Resident 29's face sheet (front page of the chart that contains a summary of basic
information about the resident), indicated, Resident 29 was admitted to the facility February 2025 with
multiple diagnoses which included Parkinson's disease (a progressive disease of the nervous system
marked by tremor, muscular rigidity, and slow, imprecise movements) and sepsis (a life-threatening blood
infection).
During a review of Resident 29's medication administration records (MAR - a daily documentation record
used by a licensed nurse to document medications and treatments given to a resident), the MAR indicated,
[brand name for calcium carbonate] oral tablet .give 1 tablet by mouth every 4 hours as needed for antacid.
During an observation in Resident 29's room on 2/25/25 at 10:20 a.m., an unlabeled bottle of tablets was
observed on the bedside table.
During a concurrent observation and interview on 2/26/25 at 9:34 a.m., Resident 29 confirmed that he had
[brand name for calcium carbonate] stored at bedside because he had acid reflux.
During a review of the Resident 29's medical records, there was no documented evidence of assessment
for self-administration of medication, no documented evidence of assessment for safe storage of
medication at the bedside, and no physician's order for self-administration of medication stored at the
bedside. Resident 29's medical record further indicated, there were no documented progress notes
indicating staff had confirmed resident's self-administration of [brand name for calcium carbonate].
During a review of Resident 43's face sheet, indicated, Resident 43 was admitted to the facility
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 3 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
April 2023 with multiple diagnoses which included asthma and chronic respiratory failure.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 43's MAR, the MAR indicated, [Brand name] Aerosol solution .[albuterol
sulfate] 2 puff inhale orally every 4 hours as needed for asthma May self-administer per MD [medical
doctor] and IDT [Interdisciplinary Team].
Residents Affected - Few
During a concurrent observation and interview on 2/26/25 at 9:21 a.m. in Resident 43's room, Resident 43
confirmed that her inhaler was in a bag at her bedside. The inhaler was not in the original packaging and
unlabeled for self-administration. Resident 43 stated, she doesn't always remember to inform staff
everytime she self-administers the inhaler.
During a review of the Resident 43's medical records, there was no documented evidence of assessment
for self-administration of medication, no documented evidence of assessment for safe storage of
medication at the bedside. Resident 43's medical record further indicated no documented evidence of
progress notes indicating that staff had confirmed resident's self-administration of [Brand name] prior to
2/26/25.
During a concurrent interview and record review on 2/26/25 at 2:23 p.m. with Licensed Nurse 1 (LN 1),
Resident 29's and Resident 43's MAR were reviewed. LN 1 confirmed, there were no orders for Resident
29 to self-administer medications at the bedside. LN 1 also confirmed, there should be orders for residents
to keep medications at the bedside and that medications kept at the bedside should be in locked
containers. LN 1 further confirmed, Resident 29's and Resident 43's medications stored at the bedside
were not labeled or in their original packaging. LN 1 confirmed and acknowledged, they were not able to
determine when a resident had self-administered medication and what medication was in an unlabeled
container.
During an interview on 2/27/25 at 1:44 p.m. with the Pharmacist Consultant (PC), the PC confirmed
self-administration of medication and storage of medication at the bedside should be specified in a
physician's order, and pharmacy labeling should specify if self-administered medication will be stored at the
bedside or in the medication cart. PC stated the risks of unreported self-administration of Resident 43's
inhaler in addition to daily scheduled nebulizer treatments had the potential to cause rapid heart rate and
additional shortness of breath.
During an interview on 2/28/25 at 9:17 a.m. with the Director of Nursing (DON), the DON stated, the
expectation was that bedside medications require an evaluation of resident's ability to self-administer
medication, an evaluation of safe medication storage at the bedside, a physician's order for
self-administration of medication and storage at bedside and appropriate pharmacy labeling of medication.
DON stated, staff should be asking residents if they have self-administered medication when they go into
resident's room, and stated I don't think they do it 100 percent of the time.
During a review of the facility's policy and procedure (P&P), titled Self-Administration of Medications, dated
March 2018, the P&P indicated, Residents who desire to self-administer medications are permitted to do so
if the facility determined that the practice is safe .an assessment is conducted by the facility .recorded in the
resident's medical record .
During a review of the facility's P&P, titled Bedside Medication Storage, dated March 2018, the P&P
indicated, A written order for the bedside storage of medications is present in the resident's medical record
.the manner of storage prevents access by other residents .medications provided to the resident for
bedside storage are kept in the containers dispensed by the pharmacy or in the original
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 4 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
container if nonprescription medication .instruction and evaluation is documented in the resident's medical
record .at least once during each shift, the nursing staff checks for usage .
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 5 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to follow physician orders for one of 18 sampled residents
(Resident 35), when nursing staff did not accurately document medications administered to Resident 35 on
the medication administration records (MAR - a daily documentation record used by a licensed nurse to
document medications and treatments given to a resident).
Residents Affected - Few
This failure had the potential for Resident 35 to receive more medications than ordered and experience side
effects including kidney injury and respiratory depression.
Findings:
During a review of Resident 35's face sheet (front page of the chart that contains a summary of basic
information about the resident), indicated, Resident 35 was admitted to the facility [DATE] with multiple
diagnoses which included infection of the right hip.
During a review of Resident 35's Order Summary Report, dated 2/10/25 and 2/13/25 respectively, the
Order Summary Report, indicated, Vancomycin .Use 750 mg .every 12 hours .[and] Oxycodone .15 mg
.give 1 tablet every 4 hours as needed .
During a review of Resident 35's MAR, dated 2/19/25, the MAR indicated no licensed staff initials in the box
which indicated Resident 35 did not receive the 8:00 p.m. dose of Vancomycin.
During an interview on 2/27/25 at 1:20 p.m. with the Director of Nursing (DON), DON stated the nurse
working the evening of 2/19/25 confirmed the 8:00 p.m. dose of Vancomycin was administered. DON
acknowledged the MAR should have been signed to indicate the medication was given as ordered.
During a review of Resident 35's MAR, dated 2/18/25, the MAR, indicated Resident 35 did not receive any
doses of Oxycodone that day.
During an interview on 2/27/25 at 2:04 p.m. with Assistant Director of Nursing (ADON), ADON stated
Resident 35 received Oxycodone on 2/18/25 but it was not documented in the MAR . ADON further stated
the expectation was administered medications should be documented in MAR. ADON further stated there
was a risk for miscommunication between nursing staff when medications that were administered were not
documented in the MAR.
During an interview on 2/28/25 at 8:45 a.m. with DON, DON stated the expectation was for licensed staff to
sign and label the MAR when administering medications to reduce risk of inaccurate and unsafe medication
administration. DON further stated there was a risk for resident receiving a double dose of medications if
the MAR was not filled out accurately.
During a review of the facility's policy and procedure (P&P), titled Medication Administration, dated March
2018 the P&P indicated, .individuals who administers the medication dose records the administration on
the resident's MAR directly after the medication is given .the resident's MAR is initialed by the person
administering the medication, in the space provided under the date, and on the line for the specific
medication dose administration .
During a review of the undated document titled, Nursing Practice Act Rules and Regulations, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 6 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
document indicated, Article 2. Scope of Regulation 2725 (b). The practice of nursing within the meaning of
this chapter means those functions, including basic health care, that help people cope with difficulties in
daily living that are associated with their actual or potential health or illness problems or the treatment
thereof, and that require a substantial amount of scientific knowledge or technical skill, including all of the
following: (1) Direct and indirect patient care services that ensure the safety, comfort, personal hygiene, and
protection of patients; and the performance of disease prevention and restorative measures. (Nursing
Practice Act Rules and Regulations Issued by Board of Registered Nursing- Stated of California
Department of Consumer Affairs).
Event ID:
Facility ID:
055491
If continuation sheet
Page 7 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Provide activities to meet all resident's needs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure two of 18 sampled residents (Resident
39 and Resident 33) were offered activities that meet their interests and preferences when Resident 39 and
Resident 33 were not offered activities according to care plan and assessment.
Residents Affected - Few
This failure had the potential to affect the residents' physical, mental, and psychosocial well-being.
Findings:
During a review of Resident 39's face sheet (front page of the chart that contains a summary of basic
information about the resident), indicated, Resident 39 was admitted to the facility January 2025 with
multiple diagnoses which included fracture of the right femur (thigh bone that extends from hip to knee).
During a concurrent observation and interview on 2/25/24 at 11:48 a.m., in Resident 39's room with
Certified Nursing Assistant 1 (CNA 1), Resident 39 was lying in bed. CNA 1 stated Resident 39 did not
participate in activities in the dining room because of her fracture. CNA 1 further stated she had not seen
activities offered to Resident 39 in Resident 39's room.
During a review of Resident 39's Order Summary Report, dated 1/16/25, the Order Summary Report
indicated, .may participate in activities of choice .
During a review of Resident 39's care plan, initiated 1/20/25, the care plan indicated, .encourage
involvement in activities of interest .promote interaction and socialization with peers in and out of room .
During a review of Resident 39's Activity Note, dated 1/20/25, the Activity Note indicated, .we will do 1x1
social room visits as often as possible .
There were no other activity notes or activity log.
During a review of Resident 39's Minimum Data Set (MDS - a federally mandated resident assessment
tool), dated 1/23/25, the MDS indicated it was very important to Resident 39 to participate in her favorite
activities.
During an interview on 2/27/25 at 8:58 a.m., with the Activities Director (AD), AD confirmed Resident 39
received one visit for activities since admission in January 2025. AD acknowledged one activity visit in five
weeks was not sufficient to meet resident needs.
During a review of Resident 33's face sheet, indicated, Resident 33 was admitted to the facility March 2020
with multiple diagnoses which included Alzheimer's Disease (a disease characterized by a progressive
decline in mental abilities) and major depressive disorder (a mood disorder that causes a persistent feeling
of sadness and loss of interest).
During a review of Resident 33's annual MDS, dated [DATE], the MDS indicated staff assessment of
resident mood of .sleeping too much was present 12-14 days [nearly every day ].
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 8 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0679
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of Resident 33's Alzheimer's care plan, undated, one of the interventions indicated, Post
activity schedule and make sure that resident gets to activities .involve in group activities .socialization visits
if resident stays in bed or room .1:1 visit .
During an observation on 2/25/25 at 9:12 a.m. and 11:32 a.m., in Resident 33's room, Resident 33 was
lying on her bed, eyes were closed. Resident 33 did not respond to greetings.
During an observation on 2/26/25 at 9:28 a.m., 11:48 a.m. and 3:30 p.m., in Resident 33's room, Resident
33 was again lying on her bed, eyes closed. Resident 33 again did not respond to greetings.
During an observation on 2/27/25 at 12:45 p.m., in Resident 33's room, Resident 33 was awake in bed and
speaking with nursing staff while being fed her lunch.
During a review of Resident 33's Activity progress notes, dated 11/13/24, 1/2/25, and 2/27/25 respectively,
indicated Social room visit - Asleep. Resident 33's progress notes indicated, no documented evidence
Resident 33 was provided with 1:1 activities.
During an interview on 2/27/25 at 11:29 a.m. with AD, AD stated she visited Resident 33 but resident was
always asleep. AD further stated that staff do not get her up for group activities. AD confirmed that the
dates in the Activity progress notes were the only times she went in the room but Resident 33 was asleep.
During an interview on 2/28/25 at 8:48 a.m. with Director of Nursing (DON), DON stated the expectation
was for AD to go to resident rooms (based on care plan and assessment) and provide 1:1 visits at least 3-4
times per week. DON acknowledged one activity visit in five weeks did not meet resident physical, mental,
and psychosocial needs.
During a review of the facility's policy and procedure (P&P) titled, Activity Programs, revised June 2018, the
P&P indicated, .the activities program is provided to support the well-being of resident and to encourage
both independence and community interaction .includes .individual activities .are scheduled 7 (seven) days
a week and residents are given an opportunity to contribute .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 9 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, interview, and record review the facility failed to adequately maintain pharmacy
services for a census of 60 residents when emergency medications (E-kit-a box with the supply of
medications that may be used for residents when the pharmacy is not available) were removed and not
replaced in timely manner.
This failure had the potential to make emergency medications unavailable to residents when needed, for
not meeting resident's therapeutic or cause a worsening medical condition.
Findings:
During a concurrent observation and interview on 2/25/25 at 1:40 p.m. in the medication room with
Licensed Nurse (LN) 3, there was a red E-kit with a broken seal and an expiration date of 1/30/26. A review
of the E-Kit log showed the following medications had been removed:
Vancomycin 125 mg (milligram, a unit of measurement) tablet removed 2/21/25 for Resident 270
Vancomycin 125 mg tablet removed 2/20/25 for Resident 270
Potassium KCL 10 meq (milliequivalent, a unit of measurement) tablet removed 2/14/25 for Resident 4
Levofloxacin 750 mg tablet removed 2/14/25 for Resident 4
Doxycycline 100 mg tablet removed 2/11/25 for Resident 271
LN 3 confirmed the above removed medications and stated the process was that when a medication is
taken from the E-kit the pharmacy should be notified and the medications should be replaced usually the
next day.
During a concurrent observation and interview on 2/26/25 at 12:40 p.m. in the medication room with the
Director of Nursing (DON), the DON reviewed the E-kit log and confirmed that the medications were
removed several days ago and had not been replaced. The DON stated that either the Licensed Nurse did
not notify the pharmacy that the medications needed to be replaced, or the pharmacist did not replace
them, and the expectation is the medications be replaced within 24 hours.
Review of the facility policy titled, Emergency Pharmacy Services and Emergency, dated March 2018,
indicated, .If replacing used medications, the replacement doses are added to the kit within 72 hours.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 10 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0801
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the
food and nutrition service, including a qualified dietician.
Based on observation, interview and record review, the facility failed to ensure the full-time Director of Food
and Nutrition Services (Dietary Manager-DM) met the state's education qualification requirements, as
required per federal regulation, to be in the DM to carry out the functions of the food and nutrition while the
Registered Dietitian (RD) was on site as part-time consulting basis.
As a result, there were lapses in the delivery of food and nutrition services associated with meal distribution
accuracy (cross refer to F803), and safe food handling and sanitation (cross refer to F812), which lacked
the benefit of a qualified Food and Nutrition Services Director (DM) responsible for the day-to-day food
service operation for the skilled nursing facility. In addition, the facility lacked the benefit of the expertise of
RD input when there was not sufficient oversight over the food service operations with part-time consulting
basis.
There was a total of 60 out of 60 census residents receiving meals from the facility kitchen.
Findings:
During the annual recertification survey from 2/25/25 to 2/28/25, multiple issues surrounding the delivery of
dietetic services were identified:
1. Meal distribution accuracy - The menu/spreadsheet were not followed including the serving sizes were
not served correctly different and fortified food did not provide to the residents who had the orders, and
2. Safe food handling and sanitation:
a. The ice machine in the kitchen was not clean;
b. Several sizes metal sheet pans were stacked wet and brown sticky food liquid stored at the clean and
ready-to-use storage areas;
c. Two boxes of frozen turkey deli meat stored in the walk-in refrigerator upon receiving from the delivery;
d. The clean dishes splashed with water during hand washing procedure caused cross contamination due
to the handwashing sink was located adjacent to the clean side of the dishwashing machine;
e. One [NAME] did not perform proper handwashing between food preparation tasks, and she did not use
the designated handwashing sink for handwashing during preparing puree food for lunch meal on 2/26/25,
and
f. One Dietary Aide was not able to verbalize the correct process of manual dishwashing with
2-compartment sink.
During an initial kitchen tour and concurrent interview with the DM on 2/25/25 at 8:38 AM, DM stated he
started worked in the facility as a full-time dietary manager three months ago. He stated he did not have
credential as CDM (Certified Dietary Manager) or DSS (Dietary Services Supervisor). DM
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 11 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0801
further stated he was planning to enroll the training program to become a CDM.
Level of Harm - Minimal harm
or potential for actual harm
During an interview with the Administrator (ADM) on 2/25/25 at 11:20 AM, ADM stated he was aware DM
did not have CDM or DSS certified. ADM further stated DM had experience as dietary manager from other
healthcare facility, and he had ServSafe (an educational course for food handling practices from the
National Restaurant Association (NRA), which is recommended but would not satisfy the state requirement
to be the qualified personnel to oversee the dietary department) certificate. Made ADM aware that the
qualified personnel to oversee the day-to-day operation of the dietary department would follow the Health
and Safety Code (H & SC) 1265.4 guideline.
Residents Affected - Many
ADM stated DM worked as full-time basis to oversee the dietary department, and Registered Dietitian (RD)
was in-house RD consultant, and her work hours split between two facilities, and she worked as part-time
for this facility. He further stated he would need to adjust the schedule for RD to be full-time in this facility
until DM completed the CDM courses and passed the exam to become qualified.
During an interview with RD on 2/25/25, at 12:26 PM, RD stated she was hired as full-time RD consultant
with [company name] management group but she shared her days between facilities and worked in this
facility two to three days per week. RD further stated she knew DM was in the process of applying the CDM
courses. She stated she knew DM had manager experience prior working in the facility, but she was not
aware he was not qualified to the DM position.
During a review of DM's employee file on 2/26/25 at 9:54 AM, it indicated DM with hire date on 11/11/24
and was ServSafe certified. The filed resume indicated DM had high school diploma (year of 2014), with
four-year experience as a dietary manager at the healthcare facility that he previous worked and had the
California State Six-hour Title 22 course completed.
A review of Job Description for Director of Food and Nutrition (Dietary Manager), dated 2018, indicated,
Qualifications/Requirements .Education: Hight School graduate or equivalent, License: Completion of
Certified Dietary Manager (CDM) through Association of Nutrition Professionals and completion of the
California State Title 22 six-hour course .active ServSafe Certification .
A review of the state's qualifying pathways listed in the Health and Safety Code (H & SC) 1265.4, 72035.
Dietetic Service Supervisor. Dietetic service supervisor means a person who has completed the training
requirements specified in section 1265.4(b) of the Health and Safety Code .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 12 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, interview and record review, the facility failed to ensure the menu was followed for
the therapeutic diet (a modification of a regular diet, tailored to fit the nutritional needs of a particular
person - may be part of a treatment or medical condition and usually prescribed by a physician) during the
lunch meals on 2/25/25 and 2/26/25 when:
A. During a dining observation on 2/25/25:
1. Two residents (Resident 46 and 56) with CCHO (Consistent Carbohydrate) diet (a therapeutic diet to
manage diabetic disease and/or to stabilize blood sugar level) received one slice of garlic bread instead of
half (1/2) slice.
B. During a meal service distribution on 2/26/25:
1. Six residents (Resident 6, 26, 31, 37, 38, and 50) with fortified (add extra calories and nutrients) diet (diet
designs for residents who cannot consume adequate amounts of calories and/or protein to maintain their
weight or nutritional status) did not receive extra one ounce (oz.) of shredded cheese as fortified food.
2. Five residents (Resident 3, 22, 23, 57, and 220) with 2 g (gram) Na (sodium) diet (restricted sodium 2-2.5
g/day in diet to manage heart disease, renal disease, and hypertension) received one serving of dessert
instead of ½ serving.
3. Five residents (Resident 3, 5, 17, 60, and 61) with mechanical soft (ms) diet (diet is modified by
mechanically altering, by chopping or grinding. It is designed for residents who experience chewing or
swallowing limitations) received regular dessert instead of ms dessert.
4. Four residents (Resident 1, 31, 55, and 56) with regular diet received ms dessert instead of regular
dessert.
These deficient practices had the potential to result in compromising the medical and nutritional status of
19 residents for a census of 60 who consumed meals from the facility kitchen.
Findings:
A. During dining observation on 2/25/25, at 12:32 p.m. and 12:35 p.m. in the dining room:
1. It was noted Resident 46 and Resident 56 with CCHO diet received one slice of garlic bread on their
lunch meals. A concurrent review of the facility spreadsheet (a menu excel sheet that indicated what items
and portions to be served for each prescribed diet) titled, Winter menus, Week 1 Wednesday, indicated
CCHO diet should receive a half slice of garlic bread.
During an interview with the Registered Dietitian (RD) on 2/25/25, at 3:25 p.m., RD reviewed the
spreadsheet and stated residents with CCHO diet should receive ½ slice of garlic bread.
B. During the lunch meal distribution on 2/26/25 beginning at 12:07 p.m., it was noted as follows:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 13 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
1. Six residents (Resident 6, 26, 31, 37, 38, and 50) with fortified diet die not receive extra one oz. of
shredded cheese on the broccoli as fortified food.
A concurrent review of undated facility document titled, Week 1 - Fortified Breakfast, Fortified Lunch,
Fortified Dinner - Winter 2024-2025, indicated fortified diet should give extra one oz. of shredded cheese for
lunch 2/26/25.
2. Five residents (Resident 3, 22, 23, 57, and 220) with 2 g Na diet received one serving of dessert (cherry
and cream square).
A concurrent review of facility spreadsheet titled, Winter Menus, Week 1 Wednesday, indicated 2 g Na diet
should receive ½ serving of dessert.
3. Five residents (Resident 3, 5, 17, 60, and 61) with ms diet received regular dessert (cherry pieces on top
of the cherry and cream square).
A concurrent review of facility spreadsheet titled, Winter Menus, Week 1 Wednesday, indicated ms diet
should receive ms dessert (puree cherry filling (no cherry pieces) on the top of the cherry and cream
square).
4. Four residents (Resident 1, 31, 55, and 56) with regular diet received ms dessert.
A concurrent review of facility spreadsheet titled, Winter Menus, Week 1 Wednesday, indicated regular diet
should receive regular dessert.
During an interview with Dietary Manager (DM) on 2/26/25, at 1:21 p.m., DM acknowledged and confirmed
the findings above. DM reviewed the spreadsheet and stated the residents with fortified diet should get
extra one oz. of shredded cheese as fortified food. He further stated the residents with regular diet should
receive regular dessert (with cherry pieces on top) and for the residents with ms diet should receive ms
dessert (with puree cherry filling on top). DM further stated the residents with 2 g Na diet should receive
½ serving of dessert. He stated he had a brief meeting with the staff before the meal distribution and
reviewed the spreadsheet. DM stated the staff needed to pay more attention and they needed to follow the
menu or spreadsheet to be compliant with the therapeutic diets as ordered.
During an interview with RD on 2/27/25, at 10:41 a.m., RD acknowledged the findings during the meal
observation on 2/26/25. She pointed out the fortified diet was for the residents who needed more calories
yet small enough not overwhelming with big portions of food. She added the fortified diets for the residents
who needed to stabilize weights and prevent further weight loss. RD stated the dietary staff needed to be
re-educated to read the spreadsheet effectively. She stated the staff needed to follow the
menu/spreadsheet to meet the residents' nutrition needs.
A review of facility document titled, Job Description: Director of Food and Nutrition (Dietary Manager), dated
2/2018, indicated, .essential job functions .supervise preparation of food and service of residents' meals
and nourishments in accordance with recipes and posted menus for both regular, modified and therapeutic
diets .
A review of the facility document titled, Menu Planning, dated 2023, indicated, .the facility's diet manual and
the diets ordered by the physician should mirror the nutrition care provided by the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 14 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
facility .
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 15 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility to prepare, store, serve, and distribute food
in accordance with professional standards of food service safety when:
Residents Affected - Many
1. The ice machine was not clean;
2. Several various kitchenware in the clean and ready-to-use storage areas:
a. Were stacked and stored wet
b. Had brown sticky liquid;
3. Found two boxes of slice turkey deli meat required frozen upon receiving from delivery that stored in the
walk-in refrigerator;
4. The clean dishes splashed with water during handwashing procedure caused cross contamination since
the handwashing sink was adjacent to the clean side of the dishwashing machine;
5. [NAME] (CK) 1 was not practiced sanitary manner during puree making when:
a. She washed her hands at the prep sink (sink food preparation, such as washing vegetable)
b. She did not perform proper handwashing in between tasks, and
6. Dietary Aide (DA) 1 was not unable to verbalize the correct process of manual dishwashing with a
2-compartment sink.
These failures had the potential to cause food contamination which could cause illness in the 60 out of 60
medically vulnerable residents who consumed food from the facility kitchen. The census was 60.
Findings:
1. A concurrent observation of the ice machine and interview with Dietary Manager (DM) and Maintenance
Supervisor (MS) was conducted on 2/25/25 at 9:44 AM. DM stated the maintenance department was
responsible for the deep cleaning (clean and sanitize the top machinery part and the ice storage bin and
run the cleaning and sanitizing cycles with cleaner and sanitizer respectively) of the ice machine monthly.
Maintenance Supervisor (MS) stated he was responsible for the deep cleaning of the ice machine that
included the top (machinery) part and the ice storage bin. MS opened the top part of the ice machine panel.
Upon the water curtain (a plastic cover rests on the ice making panel to redirect the ice to the ice storage
bin during ice making) and the water trough (a plastic tray under the evaporator unit) dissembled, there
were significant black substances found on the bottom of the evaporator unit. The black substances were
sticky and rough to touch, and hard to remove with paper towel. MS and DM confirmed the findings and
agreed the ice machine was dirty.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 16 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
A concurrent review of the undated facility document titled, Ice Machine Cleaning Log, indicated the last
deep cleaning was completed on 2/3/25. MS explained the process of deep cleaning of the ice machine by
using descaler solution (cleaner) and sanitizer solution. He stated he also used the brush to clean the
surfaces inside of the top part of the machine. MS further stated the water filter changed annually.
During a follow up interview with DM on 2/25/25 at 10:34 AM, DM stated he did not check the ice machine
after the MS completed the deep cleaning of the ice machine each time. He further stated he should double
check to make sure the machine was clean and ready to use.
A review of the undated kitchen ice machine manufacturer manual, indicated, .Clean and sanitize ice
machine every six months .if the ice machine requires more frequent cleaning and sanitizing, consult a
qualified service company .an extremely dirty ice machine must be taken apart for cleaning and sanitizing
.ice machine cleaner is used to remove lime scale or other mineral deposits .use sanitizer to remove algae
or slime .
A review of a facility P&P titled, Sanitation, dated 2023, indicated, .Ice which is used in connection with food
or drink shall be from a sanitary source and shall be handled and dispensed in a sanitary manner .
According to 2022 FDA (Food and Drug Administration) Food Code, on section 4-602.11 Equipment
Food-Contact Surface and Utensils, it stated equipment like ice makers and ice bins must be cleaned on a
routine basis to prevent the development of slime, mold, or soil residues that may contribute to an
accumulation of microorganisms (a living thing that is so small it must be viewed with a microscope, such
as bacteria or algae).
In addition, on Section 4-202.11 Food-Contact Surfaces, it stated, .The purpose of the requirements for
multiuse food-contact surfaces is to ensure that such surfaces are capable of being easily cleaned and
accessible for cleaning. Food-contact surfaces that do not meet these requirements provide a potential
harbor for foodborne pathogenic organisms. Surfaces which have imperfections such as cracks, chips, or
pits allow microorganisms to attach and form biofilms. Once established, these biofilms can release
pathogens to food. Biofilms are highly resistant to cleaning and sanitizing efforts . and .Multiuse
Food-Contact Surfaces shall be: 1. Smooth; 2. Free of breaks, open seams, cracks, chips, inclusions, pits .
2. During a concurrent observation and interview on 2/25/25 at 8:48 AM and 9:10 AM with DM, DM
confirmed several and various sizes of metal sheet pans were stored away at the clean and ready-to-use
storage areas stacked wet and with black sticky liquid as followed:
-one full sheet metal pan (brown and sticky liquid on the pan)
-eight of one-sixth (1/6) sheet metal pans (stacked wet)
-three of full sheet metal pans (stacked wet)
DM stated the brown and sticky liquid found on the full sheet metal pan was food liquid and it should be
clean before stored away. He further stated the dishes, pots and pans should be completely dried before
stored away, and the staff who put the dishes away was responsible to check them before stored in the
ready-to-use areas.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 17 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
During an interview with RD on 2/27/25 at 10:41AM, RD stated the staff should check the dishes if they
were clean and completely air-dried before stored away. She further stated if the dishes were not dried, the
wetness would promote bacteria growth.
A review of a facility policy and procedure (P&P) titled, Sanitation, dated 2023, indicated, .All utensils,
counters, shelves, and equipment shall be kept clean and in good repair .
A review of a facility P&P titled, Storage of Food and Supplies, dated 2023, indicated, .All food and food
containers are to be stored .on clean surfaces in a manner that protects it from contamination .
A review of a facility P&P titled, Dishwashing, dated 2023, stated, .Gross food particles shall be removed by
careful scraping and pre-rinsing in running water .Dishes are to be air dried in racks before stacking and
storing .
According to 2022 FDA Food Code, on section 4-601.11 Equipment, Food-Contact Surfaces,
Nonfood-Contact Surfaces, and Utensils, the document indicated, (A) Equipment food-contact surfaces and
utensils shall be clean to sight and touch (C) Non-food-contact surfaces of equipment shall be kept free of
an accumulation of dust, dirt, food residue, and other debris .
3. A concurrent observation in walk-in refrigerator and interview with DM at 2/25/25 at 9:30 AM was
conducted. There were two boxes of packages of sliced turkey deli meats and both boxes with labels stated
Keep frozen at 0-degree Fahrenheit (F) or below stored on the shelf in the walk-in refrigerator. DM stated
the turkey deli meats were not for thawing when asked. He stated, No, it (the turkey meat) got delivered
yesterday (2/24/25), and we had turkey meats for dinner last night. He further stated the person who was
responsible for receiving for the delivery did not store the turkey meats in the freezer as the instruction
stated on the boxes. DM confirmed and stated the frozen turkey meats should store in the freezer and took
out enough to thaw in the refrigerator for later use.
During an interview with RD on 2/27/25 at 10:41 AM, RD stated the frozen products indicated keep frozen
upon delivery and the receiving staff should store those products in the freezer.
A review of facility P&P titled, Procedure for Freezer Storage, dated 2023, indicated, .Frozen food should be
immediately stored in the freezer upon delivery. The freezer should be maintained at a temperature of
0-degree F or lower .
4. During an observation of the handwashing practice on 2/25/25 at 8:51 AM, it was noted the water
splashed on the clean dishes located on the clean side of the dishwashing machine during handwashing
and water dripping off on the clean dishes while reaching out for the paper towel for drying hands. The
handwashing sink was located adjacent to the clean side of dishwashing machine.
A concurrent interview with DM, DM confirmed and agreed the water splashed on the clean dishes. He
further stated the water splashes would contaminate the clean dishes.
During an interview with RD on 2/27/25 at 10:41 AM, RD stated she was not aware of the water splashed
on the clean dishes during handwashing. She agreed and stated the water splashes may have a potential
for cross contamination.
According to 2022 FDA Food Code, Annex 5. Conducting Risk-Based Inspections, indicated, .3.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 18 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Assessing Contaminated Equipment and Potential for Cross-Contamination . If handwashing sinks and
fixtures are located where splash may contaminate food contact surfaces or food, then splash guards
should be installed or food-contact surfaces should be relocated to prevent cross-contamination .
5. During an observation of puree making by [NAME] (CK) 1 on 2/26/25 at 10:53 AM, observed CK 1
washed her hands at the prep sink between tasks (tasks involved touching drawer getting utensils, then
prepping food; touching oven handle, then prepping food; touching container from the stove, then prepping
food, etc.) during preparing puree food for the lunch meal.
For the prep sink, there were no accommodation of soap dispenser and paper towel dispenser for proper
handwashing. Observed CK 1 washed her hands at 11:01 AM, 11:24 AM, and 11:26 AM at the prep sink
and wiped her hands on her shirts and pants, then continued to prepare the puree food.
During an interview with DM on 2/26/25 at 1:36 PM, DM acknowledged about CK 1 used the prep sink for
handwashing and did not perform proper handwashing practices during puree making observation. DM
stated handwashing with prep sink was not acceptable and should use handwashing sink.
During an interview with RD on 2/27/25 at 10:41 AM, RD stated CK 1 should perform handwashing at the
handwashing sink, not the prep sink. She stated kitchen staff should not dry their hands on their cloths
which was improper. She further explained proper handwashing should wash hands with water and soap,
scrub for 20 seconds and rinse with water, then dry hands with paper towel.
A review of facility P&P titled, Sanitation, dated 2023, indicated, .All Food & Nutrition Services staff shall
know the proper hand washing technique. The FNS Director is responsible for the proper hand washing
training of this. The hand washing sink shall have running hot and cold water, soap, paper toweling, and
appropriate receptacles for waste paper .
A review of facility P&P titled, Hand Washing Procedure, dated 2023, indicated, Hand washing is important
to prevent the spread of infection .Procedure .use warm running water and soap .add soap and rub hands
.palms, back of the hands, the fingers, between the fingers and fingernail area, and above the wrist area for
20 seconds .when hands need to be washed .4. Before and after handling foods with the hands (cutting,
peeling, mixing, etc.) .
6. During an initial kitchen tour, an interview with DA 1 regarding manual dishwashing process by
2-compartment sink on 2/25/25 at 9:04 AM, DA 1 verbalized the process of wash and rinse procedure using
the first and second compartment sinks with cueing by DM. Then she stated they used a big plastic tub to
perform sanitizing procedure. she stated the dishes would immerse into the sanitizer solution for 10
seconds and the concentration of the sanitizer should be at least 200 ppm (parts per million - a measure
unit for sanitizer solution).
A concurrent confirmation with DM, he stated the dishes should immerse in the sanitizer solution at least 60
seconds (one minute) by reviewing the compartment sink washing instruction poster on the wall.
During an interview with RD on 2/27/25 at 10:41 AM, RD stated the dishwasher or kitchen staff should
know the proper procedure of manual dishwashing because in case the dishwashing machine was not
working.
A review of facility P&P titled, 3-Compartment Procedure for Manual Dishwashing, dated 2023,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 19 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
showed to immerse all washed items for 60 seconds in the sanitizer compartment sink or tub.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 20 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure proper infection control
practices were implemented when:
Residents Affected - Some
1.Four meal trays with dessert not covered were transported from the dining room.
2.A shared glucometer was not cleaned and sanitized in between resident use.
3.Resident 170's foley catheter (thin, flexible tube inserted into the bladder to drain urine) collection bag
was observed on the floor.
These failures had the potential to compromise resident's health and safety, and potentially lead to the
spread of communicable illnesses.
Findings:
1.During a concurrent observation and interview on 2/25/25 at 12:37 p.m. in the dining room, with Certified
Nursing Assistant (CNA) 3, CNA 3 had four meal trays in a utility cart and transported it from the dining
room through the hallways leading to the hallway where rooms 9-20 were, on the meal tray were bowls of
dessert that did not have covers on them. CNA 3 confirmed that there were no covers on the dessert bowls.
During an interview on 2/25/25 at 12:42 p.m. with Dietary Manager (DM), DM stated that if meal trays were
being transported from the dining room to a resident's room using a cart other than the meal delivery cart
(These carts are used to transport food trays from the kitchen to patient rooms. They can be made of
different materials, such as aluminum, stainless steel, or poly) from the kitchen, the food items should be
covered. DM stated that it was important for food items to be covered to prevent contamination and
maintain cleanliness and sanitation, he explained that if food was not served in this manner, there was a
risk of foodborne illness.
During an interview on 2/28/25 at 8:05 a.m. with Infection Preventionist (IP), IP stated that when
transporting food trays from one area to another, food items should be covered to prevent contamination, as
uncovered food could lead to infection or illness.
During a review of facility's policy and procedure (P&P) titled, Covering Food During Transport, dated 2023,
the P&P indicated, all foods will be covered on trays if not in an enclosed or covered cart .if tray leaves the
dining room and is being delivered to patient rooms, all food on the tray needs to be covered.
2.During a review of Resident 221's face sheet (front page of the chart that contains a summary of basic
information about the resident), indicated, Resident 221 was admitted to the facility February 2025 with
multiple diagnoses which included type 2 diabetes mellitus (DM-a disorder characterized by difficulty in
blood sugar control and poor wound healing).
During a review of Resident 220's face sheet, indicated, Resident 220 was admitted to the facility February
2025 with multiple diagnoses which included type 2 diabetes mellitus.
During a concurrent observation and interview on 02/26/25 at 11:36 a.m. in hallway with Licensed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 21 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055491
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oak Ridge Healthcare Center
310 Oak Ridge Drive
Roseville, CA 95661
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Nurse 1 (LN 1), LN 1 was observed checking Resident 221's blood sugar level with a glucometer (A device
that reads blood sugar levels by placing a drop of blood from the resident's finger on a tab inserted in the
device). LN 1 used the glucometer to obtain a blood sugar reading from Resident 221. LN 1 placed the
glucometer inside the medication cart. LN 1 proceeded to use the same glucometer and obtained a blood
sugar level from Resident 220. LN 1 confirmed he did not sanitize the glucometer in between resident use
and stated the glucometer should be cleaned between each resident use. LN 1 confirmed that failing to
clean the glucometer between each resident use had the potential for infection control issue.
During an interview on 02/27/25 at 12:21p.m. with IP, IP stated that glucometers should be sanitized in
between resident use.
During a review of the facility's P&P, titled Obtaining a Fingerstick Glucose Level, dated October 2011, the
P&P indicated, .Always ensure that blood glucose meters intended for reuse are cleaned and sanitized
between use .
3.During a review of Resident 170's face sheet (front page of the chart that contains a summary of basic
information about the resident), indicated, Resident 170 was admitted to the facility February 2025 with
multiple diagnoses which included fracture of lumbar vertebrae (lower back).
During a review of Resident 170's Order Summary Report, dated 2/17/25, the Order Summary Report
indicated Resident 170 had a foley catheter.
During a concurrent observation and interview on 2/25/25 at 9:46 a.m., in Resident 170's room with CNA 4,
Resident 170's foley catheter collection bag was lying on floor next to his bed. CNA 4 stated the bag should
not be on the floor. CNA 4 further stated the collection bag should have been hooked onto the bed rail.
During an interview on 2/9/25 at 8:47 a.m. with Director of Nursing (DON), DON stated the expectation is
for infection control procedures to be followed. DON further stated there was a risk for infection when the
foley catheter collection bag touches the floor.
During a review of the facility's P&P titled, Catheter Care, Urinary dated 2001, the P&P indicated, .infection
control .make sure catheter tubing and drainage bags are kept off the floor .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055491
If continuation sheet
Page 22 of 22