F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to follow up and promptly report the results of an x-ray for one
of three sampled residents (Resident 1) who were sampled due to falls in the facility when Resident 1 fell
on her knee and her physician ordered an x-ray and the facility did not recognize they had not received the
x-ray results for two days.
Residents Affected - Few
This resulted in Resident 1 experiencing unnecessary severe left knee pain and a delay in treatment for two
days due to a broken bone. This delay in treatment had the potential for Resident 1 to experience ongoing
severe pain and negatively impact her physical, emotional, and psychosocial well-being.
Findings:
Review of a facility policy titled,Change in a Resident's Condition or Status dated July 2024, indicated 1.
The nurse will notify in a reasonable timely manner the resident's attending physician or physician on call
when there has been a(an): e. need to transfer the resident to a hospital/treatment center.
Review of admission records for Resident 1 indicated Resident 1 was admitted to the facility on [DATE],
with diagnoses including metabolic encephalopathy (a condition that changes how the brain works and can
cause confusion, memory loss, and loss of consciousness), fracture of right ankle and fibula (a long bone in
the lower leg positioned on the outer side of the calf), effusion right knee (an abnormal accumulation of fluid
in a body cavity or body tissues), asthma, acute respiratory failure, dementia (loss of memory and ability to
make sound decisions), dysphagia (difficulty swallowing), difficulty walking, muscle weakness, seizures (a
sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares,
and loss of consciousness), cognitive communication deficit (an impairment in thought organization,
attention, memory, problem solving, and safety awareness).
Review of Resident 1's BIMS (Brief Interview for Mental Status-an assessment tool used by facilities to
screen and identify memory, orientation, and judgement status of the resident) admission assessment
dated [DATE], showed a score of 8 out of 15, which indicated Resident 1 had a moderate cognitive
impairment.
During an interview on 3/6/25 at 12:16 PM, with Resident 1 in her room, Resident 1 stated that she had
pain from her knee down related to her fall.
Review of Resident 1's Progress Note dated 3/1/25 at 8:45 PM, written by Licensed Nurse (LN) C,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055510
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055510
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/06/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Redding Post Acute
1836 Gold Street
Redding, CA 96001
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
indicated that Resident 1 had a fall in her room and had pain in her left knee with redness and swelling.
Level of Harm - Minimal harm
or potential for actual harm
Review of Resident 1's, Post Fall Evaluation dated 3/2/25 at 4:18 AM, completed by LN C, indicated that
Resident 1's left lower leg had bruising, swelling, redness, pain.
Residents Affected - Few
Review of Resident 1's, Pain Evaluation dated 3/2/25 at 4:18 PM, completed by LN C, indicated that
Resident 1 described her pain as aching.
Review of Resident 1's Progress Note dated 3/2/25 at 9:56 AM, written by LN D, indicated that an order for
left knee x-ray (images taken of the bones) was requested from the physician.
Review of Resident 1's, Physician's Orders dated 3/2/25 at 10:44 AM, indicated that an x-ray to Resident
1's left knee/shin was ordered by the Medical Doctor (MD).
Review of Resident 1's x-ray results that were done on 3/2/25, no time, indicated, Left Tibia/Fibula [the shin
bone and the calf bone] X-Ray results were, Acute avulsion of the tibial tuberosity [a break in the bony
bump at the top of the tibia where the knee is connected] the front of the tibia just below the kneecap) with
effusion [swelling].
Review of Resident 1's Progress Note dated 3/4/25 at 5:53 PM, written by LN E, indicated, Resident vocal
complaint of continuous pain 8-10 [10 being the worst pain imaginable], in LLE [left lower extremity].
Bruising, and swelling noted. Orders to send to the hospital.
During a concurrent interview and record review of Resident 1's x-ray report dated 3/2/25, with the Director
of Nursing (DON) on 3/6/25 at 2:44 PM, in the DON's office, the DON confirmed that a physician's order for
an x-ray of Resident 1's left knee was obtained on 3/2/25 at 10:45 AM. The DON confirmed that an x-ray of
Resident 1's knee was completed on 3/2/25 and the x-ray had indicated that Resident 1 had a broken tibia.
DON confirmed that the facility had not received the x-ray report for Resident 1 on 3/2/25, and had not
followed up on getting those results. DON confirmed Resident 1's physician was not notified of the x-ray
results until 3/4/25, when the facility recognized they never received the x-ray report from 3/2/25. The DON
indicated her expectation would be if the facility does not receive x-ray results within 24 hours, they should
call and ask the imaging company about the x-ray results in order to prevent a delay in getting treatment for
a resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055510
If continuation sheet
Page 2 of 2