F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide ongoing monitoring and assessment,
for one of four residents reviewed (Resident 4), when there was a change of condition of increased
drainage from the resident's neck lesions/wounds on January 14, 2026. In addition, there were no care plan
developed to address Resident 4 who was at risk for infection due to increased wound drainage and odor.
Findings:On February 3, 2026, at 9:53 a.m., an unannounced visit was conducted at the facility to
investigate a complaint involving quality of care and treatment.On February 3, 2026, Resident 4's medical
record was reviewed. Resident 4 was admitted to the facility on [DATE], with diagnoses which included
malignant neoplasm of tongue (a serious oral cancer) and tracheostomy (an opening in the neck leading
directly to the windpipe).A review of Resident 4's Minimum Data Set (MDS- an assessment tool), dated
December 12, 2025, indicated Resident 4 had a BIMS (Brief Interview of Mental Status-a cognitive
assessment tool) score of 15 (cognitively intact).A review of Resident 4's COC (Change of
Condition)/INTERACT ASSESSMENT FORM, dated January 14, 2026, at 3:02 p.m., indicated, .while
dressing change.neck tumors .increased drainage and odor noted.recommendations: transfer to ER
(emergency room).rule out infection.A review of Resident 4's Progress Notes, dated January 14, 2026, at
3:38 p.m., indicated, .called doctor.notified regarding resident refusal to be seen at hospital.continue
monitor.increase the frequent of wound treatment.every shift.A review of Resident 4's Progress Notes,
dated January 15, 2026 at 9:47 p.m., indicated, .per daughter.brought to ER.for the swelling to his neck and
drainage.treatment to neck was administered at the hospital.to neck.lateral (side) areas.not the medial
(middle).requests it be treated in the morning by the treatment nurse.A review of Resident 4's physician
orders indicated the following:-On December 12, 2025, anterior (front) neck cancer lesion: cleanse with
hibiclens (antiseptic and antimicrobial skin cleanser) solution pat dry and apply oil emulsion dressing and
cover with ABD pad, every day shift.-On January 14, 2026, Cleanse with hibiclens solution pat dry and
apply oil emulsion dressing and cover with ABD pad two times a day for Right lateral (side) posterior (back)
neck cancer lesion.-On January 14, 2026, Cleanse with hibiclens solution pat dry and apply oil emulsion
dressing and cover with ABD pad, two times a day for Right medial posterior neck cancer lesion.A review of
Resident 4's progress note, titled, Skilled Evaluation, dated January 16, at 8:57 a.m., indicated, .skin.skin
issue : 003: skin issue has not been evaluated.location: anterior neck.Further review of Resident 4's record
indicated there was no documented evidence of the status or condition of the anterior, medial, or lateral
neck wounds after there was a change in condition of the neck wounds on January 14, 2026. In addition,
there was no updated care plan to address the increased drainage from the neck wounds or risk for
infection. after the change of condition on January 14, 2026.On February 3, 2026, at 1:17 p.m., a
concurrent interview and record review was conducted with Licensed Vocational Nurse (LVN) 1. LVN 1
stated wound care on Resident 4's neck wounds was performed daily due to increased wound drainage.
LVN 1 stated the wound
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055542
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055542
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/26/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Mission Care Center
8487 Magnolia Avenue
Riverside, CA 92504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
dressings had approximately 50-100% saturation of drainage. On February 4, 2026, at 12:02 p.m., a
concurrent interview and record review was conducted with Registered Nurse (RN) 1. RN 1 stated Resident
4's anterior, medial and lateral wounds were odorous prior to leaving the facility for his oncology
appointment on January 15, 2026. RN 1 stated she did not change the dressings. RN 1 stated after
Resident 4's oncology appointment, he went to the ER for further evaluation of his neck wounds swelling
and drainage. RN 1 verified that on January 15, 2026, at 7:34 p.m., she spoke with the ER nurse for report
and was informed that the drainage is to be expected and to just monitor and administer treatment as
needed. RN 1 stated she was informed that Resident 4 would be discharged back to the facility once the
tracheostomy site was cleaned. RN 1 stated on January 15, 2026, Resident 4's wounds were still odorous
upon returning to facility from the ER. RN 1 stated Resident 4 only wanted the treatment nurse to change
his wound dressings. RN 1 stated the resident's care plans should be updated after a change of condition is
identified. On February 4, 2026, at 12:54 p.m., an interview was conducted with RN 2. RN 2 stated after a
change of condition, the nursing staff will document a daily progress note, every shift to monitor the
resident's condition and status related to the change of condition findings. RN 2 stated the care plans
should be updated as well.On February 4, 2026, at 4:33 p.m., a concurrent interview and record review was
conducted with the Director of Nursing (DON). The DON stated after a change of condition the nursing staff
should monitor the resident for 72 hours and document in a progress note. The DON stated care plans
should be updated if the change of condition is new. The DON stated the 72 hour monitoring process was
not followed.A review of the facility's policy and procedure titled, Change in a Resident's Condition or
Status, dated January 2012, indicated, .the nurse supervisor/charge nurse.will record.resident's medical
record.information relative to changes .medical/mental condition or status. and .assessment related to the
change in condition.will be documented . 72 hours.A review of the facility's policy and procedure titled,
Documentation of Wound Treatments, dated September 2, 2022, indicated, .the following elements are
documented as part of a complete wound assessment.color of wound bed.condition of peri-wound
skin.presence, amount and characteristics of wound drainage.presence or absence of odor.A review of the
facility's policy and procedure titled, Provision of Quality Care, dated December 19, 2022, indicated, .a
comprehensive care plan.will be developed.for each resident.in accordance with.procedures for
development.care plan.A review of the facility's policy and procedure titled, Skin Assessment, dated
December 19, 2022, indicated, .documentation of skin assessment.document observations.type of
wound.describe wound (measurements, color, drainage, odor) .
Event ID:
Facility ID:
055542
If continuation sheet
Page 2 of 2