F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for
a safe transfer/discharge.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review , the facility failed to permit the return of one of four sampled
residents (Resident 1) following the clearance provided by a psychiatrist for transfer back to the facility from
hospitalization . This failure resulted in Resident 1's delayed transfer to a skilled nursing facility (SNF- a
place for people recovering from a hospital stay to get medical care and rehabilitation.) possibly resulted in
disruption of care, which may lead to emotional distress.A review of Resident 1's admission Record (a
document containing clinical and demographic information data) indicated Resident 1 was initially admitted
to the facility on [DATE] , with a diagnosis that included acute kidney failure ( kidneys suddenly stops
working properly), liver dieses ( a condition that stops the liver from working properly), and peripheral
vascular disease ( blood vessels outside the heart and brain narrowed, restricting blood flow).During an
interview on September 23, 2025, at 12:34 PM, the Director of Nursing (DON) confirmed that Resident 1
has been transferred to the hospital and is currently not in the facility.During a concurrent observation and
record review, September 23, 2025, at 12:38 PM, it was observed Resident 1 was not present at the facility
and noted that his name was not included in the current list of residents at the facility.During a review of the
facility progress notes, dated September 4, 2025, it was recorded that at 10:30 AM, Resident 1 displayed
aggressive behavior toward other residents and staff. A 911 call was made, and law enforcement arrived at
the facility. A 5150 psychiatric evaluation was subsequently ordered, resulting in the transfer of Resident 1
to the hospital at 3:02 PM, on September 4, 2025.During a review of an Order Summary, dated September
4, 2025, at 1:34 PM, the order indicated for a 7-day hold, covering the period from September 4, 2025, to
September 11, 2025.During a review of Emergency Department, notes dated September 4, 2025, it was
noted that Resident 1 arrived at ER via EMS on September 4, 2025, at 3:24 PM. It was indicated that
Resident 1 requires admission to Medical/Surgical floor, and a psychiatric evaluation was required for
safety and further management.During a review of Resident 1's hospital psychiatry consult dated
September 5, 2025, the note stated, .Disposition back to [NAME] Canyon; patient [Resident 1] is declining
any thoughts of self-harm or harm to others. Patient [Resident 1] is not endorsing auditory visual
hallucinations; patient is not endorsing delusional thought process.During a review of Resident 1's Social
Worker (SW) note dated September 6, 2025, the note stated, .SW received a call from CMA reporting
[name of a staff] from [NAME] Canyon Post is reporting the patient is unable to return. @1048~This writer
called [NAME] w/[NAME] Canyon Post reporting the patient is unable to DC back due to being picked up by
PD on 9/4/2025 and being placed on a 5150 hold and being aggressive with another resident. The patient
[Resident 1] has been a resident at [NAME] Canyon Post for 3 years.During a review of the Discharge
Planning Progress Note, dated September 9, 2025,it has been noted that the anticipated discharge date for
Resident 1 is scheduled for September 10, 2025. The discharge plan entails transfer to SNF. Additionally,
the search for
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Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055565
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055565
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Waterman Canyon Post Acute
1850 N. Waterman Ave.
San Bernardino, CA 92404
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
placement has been expanded to Riverside and San [NAME] county. The note stated, . Previous SNF not
taking patient [Resident 1] back. Also, the note mentioned, .leadership talking with [NAME] and
ombudsman being called.During an interview on September 23, 2025, at 3:00 PM with the DON, the
director emphasized that not accepting the resident would violate their policy. But, accepting him would
potentially endanger the safety of other residents, as he had potential to assault them. The DON stated, I
didn't take him back, this is the first time we didn't follow our policy. During a concurrent interview and
record review on September 23, 2025, at 3:10 PM, with the DON, the facility's policy and procedure (P&P)
titled, Bed-Holds and Returns, dated October 2022 was reviewed. The P&P indicated, .Following a
hospitalization, residents whom staff are concerned about permitting to return due to their
clinical/behavioral condition at the time of transfer are evaluated based on their current condition, not their
condition when originally transferred. During a subsequent interview and record review on September 23,
2025, at 3:10 PM, with the DON, the facility's P&P titled Transfer or Discharge Notices, dated March 2025,
was reviewed. The P&P indicated, . If discharge is initiated by the facility after an emergency transfer to the
hospital, the reason for discharge is based on the resident's status at the time the resident seeks return to
the facility (not at the time the resident was transferred to acute care). When the DON was asked if the
facility's P&Ps were followed, the DON did not provide a direct answer.During a telephone interview on
October 21, 2025, at 10:57 AM with the Marketing Coordinator (Coordinator) , she confirmed that the
facility did not evaluate the resident at the hospital to determine if he was okay to return, she stated,
Normally we do, but in this case, we did not. She also added, I was just following what my DON told me.
The director informed me we cannot have him back. He [Resident 1]is throwing things at patients and is a
danger to others. The coordinator explained that prior to her call to the hospital on September 6, 2025, the
DON had informed her, We cannot have him back. He is throwing things at patients, and he is a danger to
others.
Event ID:
Facility ID:
055565
If continuation sheet
Page 2 of 2