F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of eight sampled residents
(Resident 2) was protected from physical abuse when Resident 3 hit Resident 2 with a closed fist which
resulted in a bruised right eye. This failure caused Resident 2 to feel anger and discomfort, and had the
potential to result in emotional stress, embarrassment, feelings of neglect, and the potential for negative
clinical outcomes. Findings: A review of the facility's policy revised 2025, titled, Abuse, Neglect, and
Exploitation, indicated it is the policy of this facility to provide protections for the health, welfare and rights of
each resident by developing and implementing written policies and procedures that prohibit and prevent
abuse, neglect, exploitation and misappropriation of resident property. Physical Abuse included, but is not
limited to hitting, slapping, punching, biting, and kicking. It also included controlling behavior through
corporal punishment. This facility's policy also indicated the facility will develop and implement written
policies and procedures that prohibit and prevent abuse, neglect, and exploitation of residents and
misappropriation of resident property. During a review of Resident 2's medical record, the admission
Record, indicated Resident 2 was admitted to the facility on [DATE] with diagnoses that included Multiple
Sclerosis (MS, a progressive debilitating disease of the nervous system), dehydration (absence of enough
water needed in the body), diabetes (too much sugar in the blood), dementia (progressive loss of memory,
language, problem-solving, and other thinking abilities that interfere with daily life), depression (prolonged
feelings of sadness, hopelessness and loss of interests), high blood pressure, heart disease, dysphagia
(difficulty swallowing), and the need for personal care and dependence on wheelchair. A review of the most
recent Minimum Data Set, (MDS, a resident assessment tool) dated 8/4/25, indicated that Resident 2 had a
Brief Interview for Mental Status, (BIMS) score of 15 out of 15 and was cognitively intact (able to think and
reason). During a review of Resident 2's medical record, a document dated 6/14/25, titled, Progress Note,
from a local hospital indicated chief complaint right eye swelling status post assault. Resident stated he was
punched once in the eye by a resident at his care facility. During a review of Resident 3's medical record,
the admission Record, indicated Resident 3 was admitted to the facility on [DATE] with diagnoses that
included atrial fibrillation (irregular and fast heart beat), heart disease, diabetes (too much sugar in the
blood), Bi-polar disorder (mental health condition with severe mood swings), severe protein malnutrition
(poor nutrition), chronic gout (a type of inflammatory arthritis caused by too many wastes particle of uric
acid), chronic obstructive pulmonary disease (COPD, a chronic and progressive lung disease), depression
(prolonged feelings of sadness, hopelessness and loss of interests), high blood pressure, history of venous
thrombosis and embolism (a blood clot that travels to the lungs) and osteoarthritis (joint pain and stiffness).
A review of the most recent Minimum Data Set, (MDS, a resident assessment tool) dated 6/12/25, indicated
that Resident 3 had a Brief Interview for Mental Status, (BIMS) score of 15
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055612
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055612
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Feather River Care Center
1 Gilmore Lane
Oroville, CA 95966
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
out of 15 and was cognitively intact (able to think and reason). During an interview on 7/10/25 at 3:20 pm,
Resident 2 stated, I was sitting at my doorway, and I asked [Resident 3] to stop talking so loud and to leave
the room, he just hit me in the eye. I admit, I probably yelled at him before he hit me because I am hard of
hearing (HOH). It just all happened so fast. I did feel discomfort for a few days. During an interview on
7/10/25 at 3:50 pm, Resident 3 stated, Listen, I know it was wrong, I just have a lot of stress on me, it just
happened. I never planned to hit [Resident 2]. I just had a reaction to his yelling. I was just trying to talk with
my friend that also lives in that room. I told him I was sorry; I never meant to hurt him. During an interview
on 7/10/25 at 4:25 pm, Registered Nurse (RN) B stated, I was in another room, and we heard a lot of
yelling. I along with other staff went into the room but [Resident 3] had already hit [Resident 2] in the eye.
Two men fighting is what happened. We then called 911 and sent [Resident 2] to the hospital to make sure
he was okay. During an interview on 7/10/25 at 5:45 pm, the Director of Nursing (DON) confirmed Resident
2 was physically abused by Resident 3. DON stated, [Resident 2] did have a Right black eye for a few days,
and I do confirm he stated he was having discomfort. During a phone interview on 7/17/25 at 12:30 pm, the
administrator confirmed Resident 3 physically abused Resident 2 when he was hit in the right eye.
Event ID:
Facility ID:
055612
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055612
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Feather River Care Center
1 Gilmore Lane
Oroville, CA 95966
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0646
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Notify the appropriate authorities when residents with MD or ID services has a significant change in
condition.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility's nursing staff failed to recognize and report a change in condition
for one of eight sampled residents (Resident 7). This failure caused Resident 7 to have a delay in acute
care treatment required, and the need for new placement after a hospitalization related to the lack of
communication when Resident 7 had a change in condition.A review of the facility's policy revised 8/2024,
titled, Notification of Changes, indicated the purpose of this policy is to ensure the facility promptly informs
the resident, consults the resident's physician; and notifies, consistent with his or her authority, the
resident's representative when there is a change requiring notification. During a review of Resident 7's
medical record, the admission Record, indicated Resident 7 was admitted to the facility on [DATE] with
diagnoses that included atrial fibrillation (irregular and fast heart beat), aortic valve disorder (a major heart
valve that narrows, decreases blood circulation), bilateral pneumonia (infection of both lungs), Bi-polar
disorder (mental health condition with severe mood changes), Chronic Obstructive Pulmonary Disease
(COPD, a chronic and progressive lung disease), Major depressive disorder (prolonged feelings of
sadness, hopelessness and loss of interests), history of sepsis (a severe reaction to an infection), benign
prostatic hyperplasia (BPH, enlarged prostate), hyponatremia (low level of sodium in the blood), history of
venous thrombosis and embolism (a blood clot that travels to the lungs) and schizophrenia (a condition that
has severe effects on your physical and mental well-being. It disrupts how your brain works, interfering with
things like your thoughts, memory, senses and behaviors). A review of the most recent Minimum Data Set,
(MDS, a resident assessment tool) dated 6/17/25, indicated that Resident 7 had a Brief Interview for Mental
Status, (BIMS) score of 15 out of 15 and was cognitively intact (able to think and reason). During a review
of Resident 7's medical record, a document dated 7/2/25, titled, Blood Pressure Summary, the blood
pressure (B/P, measured by two numbers, the top number systolic when your heart beats, and the bottom
number diastolic is when your heart rests by Millimeters of Mercury, (mmHg, a unit of measure) normal
range for B/P adults are 120/80. Resident 7's B/P was documented at 82/64 mmHg with a note that
indicated the following: Systolic low of 90 exceeded. During a review of Resident 7's medical record, a
document dated 7/2/25 at 8:07 pm, titled, Progress Note, indicated Resident 7's blood pressure was 82/64
mmHg, and this note did not indicate more than one measurement, or which position Resident 7 was in
when taking the B/P. MD orders to push fluids, but no noted documentation to send Resident 7 for an
evaluation. This progress note indicated resident was own Responsible Party (RP). During a review of
Resident 7's medical record, a document dated 7/2/25 at 11:32 pm, titled, Progress Note, indicated the
following: At about 22:25 the cops arrived at facility. The cops went in to see resident. Resident was talking
on the phone with daughter at the time the cops arrived. Per resident and daughter's request, resident
agreed with his daughter to be sent out to the hospital due to daughter's concern of resident's possible
allergic reaction to Buspirone. Resident has NKA and did not show any signs of allergic reactions prior to
being discharged . Resident is his own RP. MD notified and aware. During a review of Resident 7's medical
record, a document dated 7/2/25 at 11:57 pm, titled, Progress Note, indicated the following: Police officers
spoke with resident, and after a half hour, officers inform nurse that resident would like to be sent out to the
hospital, per his request (resident full code). Notified MD at 22:51, given okay. Called EMS at 22:51 to
request transfer. 2300 EMS arrives to take resident via gurney to hospital. Resident brought along his
Continuous Positive Airway Pressure (CPAP, machine), a suitcase, wallet, and a black bag. Resident was
on phone with daughter on speaker phone, having EMS repeat conversation having in room. Daughter
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055612
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055612
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Feather River Care Center
1 Gilmore Lane
Oroville, CA 95966
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0646
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
stated she is recording conversation. Resident stated that he did not want to come back and was informed
that a family member may return to pick up the rest of his belongings. EMS left the facility with resident at
23:25. During a concurrent interview and record review on 7/10/25 at 5:25 pm, the Director of Nursing
(DON) confirmed the Family Member (FM) should be updated with any change of condition even if they are
their own RP by the nursing staff. DON confirmed their facility policy for change of condition was not
followed for Resident 7. The DON agreed the FM and Resident 7 were upset and this was avoidable if their
policy had been followed. During a follow-up interview on 7/10/25 at 5:40 pm, the DON confirmed Resident
7 had a change of condition with an extremely low blood pressure and should have been sent to the local
hospital for an evaluation without the police being called for help on 7/2/25. DON stated, I confirm Resident
7 had a delay in care and should have been sent out to the local hospital earlier. I do confirm Resident 7
was admitted to a local hospital for an extended period, and they were not happy with the care at this
facility.
Event ID:
Facility ID:
055612
If continuation sheet
Page 4 of 4