F 0557
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Honor the resident's right to be treated with respect and dignity and to retain and use personal
possessions.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to ensure the discharge process
was followed for one of five sampled residents (Resident 1). * The discharge section of the Resident's
Clothing and Possessions form for Resident 1 was not completed. This failure had the potential to affect the
ability of the resident or resident's responsible party to be informed of their belongings.Findings: Review of
the facility's P&P titled Resident Personal Belongings revised 12/19/22, showed it is the policy of this facility
to protect the resident's right to possess personal belongings such as clothing and furnishings for their use
while in the facility and assure the personal belongings and/or possessions are rightfully returned to the
resident, or to the resident's representative in the event of the resident's death or discharge from the facility.
Review of the facility's P&P titled Documentation in Medical Record revised 12/19/22, showed each
resident's medical record shall contain a representation of the experiences of the resident and include
enough information to provide a picture of the resident's progress. The Policy Explanation and Compliance
Guidelines showed the licensed staff and interdisciplinary team members shall document all assessments,
observations, and services provided in the resident's medical record in accordance with state law and
facility policy. Closed medical record review for Resident 1 was initiated on 1/23/26. Resident 1 was
admitted to the facility on [DATE], and discharged on 1/5/26. Review of Resident 1's Resident's Clothing
and Possessions form dated 12/12/25, showed two sections on the form. The bottom section showed On
Admission with various types of items the resident brought with them on admission. The top section of the
form showed On Discharge. The On Discharge section showed a slash across the form with the words
discharge AMA. Review of Resident 1's MDS assessment dated [DATE], showed the resident was
cognitively intact. On 1/28/26 at 1047 hours, an interview and concurrent closed medical document review
for Resident 1 was conducted with CNA 5. CNA 5 verified Resident 1's Resident's Clothing and
Possessions form showed the On Discharge section of the form was incomplete. CNA 5 stated Resident 1's
belongings should have been counted and sorted by the licensed nurse or a CNA and placed in the bag
with Resident 1's name. CNA 5 stated the licensed nurse or CNA should have given the resident's
belongings to the social services. On 1/28/26 at 1318 hours, an interview and concurrent closed medical
record review for Resident 1 was conducted with RN 2. RN 2 verified Resident 1's Resident's Clothing and
Possessions form was incomplete. RN 2 stated the licensed nurse or the CNA team lead should have filled
the form to make sure there were no items missing. On 1/28/26 at 1545 hours, an interview and concurrent
closed medical record review for Resident 1 was conducted with the DON. The DON acknowledged the
above findings. The DON stated Resident 1's Resident's Clothing and Possessions form should have been
filled out when the staff packed everything. The DON stated whoever packed the belongings should have
specified the items on the form so the facility would have an accurate account of Resident 1's belongings.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055622
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055622
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/28/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bonita Hills Post Acute
1233 West LA Habra Boulevard
LA Habra, CA 90631
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to provide the services to attain
or maintain the highest practicable well-being for one of five sampled residents (Resident 1). * The facility
failed to ensure Resident 1 had a physician's order for podiatry appointment on 1/5/26. This failure had the
potential for the resident to not receive the necessary care and services to maintain their highest physical
well-being and potentially delay the necessary care and treatment.Findings: Review of the facility's P&P
titled Transportation revised 1/23/24, showed the facility shall help arrange transportation for residents as
needed. The Policy Explanation and Compliance Guidelines section showed the social services will help
the resident as needed to obtain transportation. Review of the facility's P&P titled Documentation in Medical
Record revised 12/19/22, showed each resident's medical record shall contain a representation of the
experiences of the resident and include enough information to provide a picture of the resident's progress.
The Policy Explanation and Compliance Guidelines showed the licensed staff and interdisciplinary team
members shall document all assessments, observations, and services provided in the resident's medical
record in accordance with state law and facility policy. Closed medical record review for Resident 1 was
initiated on 1/23/26. Resident 1 was admitted to the facility on [DATE], and discharged on 1/5/26. Review of
Resident 1's MDS assessment dated [DATE], showed the resident was cognitively intact. Review of
Resident 1's Progress Note dated 1/5/26, showed the resident walked out of the facility to the bus stop.
Resident 1 stated she had an appointment and was leaving the facility. The bus picked up the resident from
the facility, the physician was made aware. Review of Resident 1's Order Summary Report dated 1/23/26,
failed to show a physician's order was obtained for a podiatry appointment on 1/5/26. On 1/28/26 at 1318
hours, an interview and concurrent closed medical record review for Resident 1 was conducted with RN 2.
RN 2 stated the licensed nurse would put the order for an appointment on behalf of the physician and find
out if the resident needed transportation and a companion. RN 2 verified there was no physician's order for
Resident 1's podiatry appointment on 1/5/26. RN 2 stated there should be an order for the resident's
appointment for all the department personnel to be aware to see and coordinate, and for the resident not to
miss the appointment. On 1/28/26 at 1522 hours, an interview and concurrent closed medical record review
for Resident 1 was conducted with the Social Services Assistant. The Social Service Assistant stated
Resident 1 scheduled her podiatry appointment on 1/5/26 at 1500 hours. The Social Services Assistant
verified Resident 1 would need a physician's order to go to the appointment. On 1/28/26 at 1545 hours, an
interview and concurrent closed medical record review for Resident 1 was conducted with the DON. The
DON verified there was no physician's order for Resident 1's appointment for podiatry on 1/5/26, and
acknowledged the Social Services Assistant knew Resident 1 had an appointment. The DON stated there
should have been an order for Resident 1's podiatry appointment so everybody would know the
appointment. On 1/28/26 at 1629 hours, a telephone interview was conducted with RN 1. RN 1 further
stated she could not recall if the Social Services Assistant told her about Resident 1's podiatry appointment
on 1/5/26. RN 1 further stated if there was an appointment for any resident, she usually put the physician's
order in the electronic medical record, printed it, and gave it to the social services. RN 1 stated the
physician would usually write the appointment in the physician's order. On 1/28/26 at 1659 hours, the DON
was informed and acknowledged the above findings.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055622
If continuation sheet
Page 2 of 2