F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
Based on observation, interview, and record review, the facility failed to treat one of one resident (Resident
2) with respect and dignity by ensuring the facility staff who assisted Resident 2 to eat was not standing
next to the resident who was sitting, did not take the spoon from the resident without permission and, the
staff had an eye contact with Resident 2 while assisting the resident to eat.
These deficient practices had the potential for Resident 2 to have decreased feeling of self-worth, lower
self-esteem and a decline in psychosocial (social and emotional being) wellbeing.
Findings:
During a review of Resident 2's admission Record indicated the facility originally admitted Resident 2 on
6/11/21 and readmitted her on 12/20/21 with diagnoses that included dementia (a general term for the
impaired ability to remember, think, or make decisions that interferes with doing everyday activities) and
hypertension (high blood pressure).
During a review of Resident 2's Minimum Data Set (MDS, a standardized assessment and care planning
tool), dated 10/6/23, indicated Resident 2 had severely impaired memory and cognition (ability to think and
reasonably) impairment. The MDS indicated Resident 2 required setup or clean up assistance with eating,
and partial/moderate assistance with oral hygiene, personal hygiene, lower body dressing, toilet hygiene,
and chair/bed-to-chair transfer.
During an observation on 12/18/23 at 12:40 PM, Resident 2 was sitting on a wheelchair by a table in the
dining room. One bowl of pureed (grounded or blended) sweet corn salad and one bowl of pureed fruit
Bavarian cream were on the table in front of Resident 2. Resident 2 used a spoon to scoop the pureed
sweet corn salad, but she was not able to hold the spoon to deliver to her mouth. The Infection
Preventionist Nurse (IPN) walked towards Resident 2 and stood at the right side of the resident. IPN took
the spoon from Resident 2's without asking the resident for permission if he could assist the resident to eat.
The IPN proceeded to assist Resident 2 to eat without making an eye contact with Resident 2 while
assisting the resident to eat.
During an observation on 12/18/23 at 12:43 PM, IPN was feeding Resident 2, while looking at other
residents in the dining room.
During an interview on 12/18/23 at 12:51 PM with IPN. IPN stated he usually helped and monitored
residents during mealtime in the dining room. IPN stated he should respect Resident 2's rights to be treated
with respect and dignity by sitting down next to the resident when assisting her with eating
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 51
Event ID:
055670
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
and not while standing.
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility's policy and procedure titled, Assistance with Meals, revised 3/22, indicated
Residents who cannot feed themselves will be fed with attention to safety, comfort and dignity, for example:
a. not standing over residents while assisting them with meals.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 2 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility did not implement its policy and procedures titled,
Theft and Loss Policy and Procedures and Abuse Prevention and Prohibition Program by not thoroughly
investigating an alleged misappropriation of property (he deliberate misplacement, exploitation, or wrongful,
temporary, permanent use of a resident's belongings or money without the resident's consent) for one of
three sampled residents (Resident 45).
Residents Affected - Few
Resident 45 reported missing $1500 on 12/11/23 to the Administrator (the Abuse Coordinator) and the
ADM Designee (ADMD) that was not thoroughly investigated by the facility.
This deficient practice had resulted in Resident 45's verbalization of feeling sadness for not being able to
share money to his family, and a potential to negatively affect Resident 45s quality of life, such as sadness
and mistrust to facility staff.
Findings:
A review of Resident 45s admission record indicated the resident was originally admitted to the facility on
[DATE] and readmitted on [DATE] with diagnoses that included respiratory failure (a condition in which the
lungs have a hard time loading the blood with oxygen and result in difficulty breathing), kidney failure
(failure of the kidney to remove toxins and excess fluid in the body) and heart failure (condition that
develops when your heart doesn't pump enough blood for your body's needs).
A review of Resident 45s History and Physical Examination, dated 11/7/2023, indicated Resident 45 has
the capacity to understand and make decisions.
A review of Minimum Data Set (MDS, a standardized assessment and care screening tool), date
11/17/2023, indicated Resident 45s cognitive skills (ability to make daily decisions) was intact. The MDS
indicated Resident 45 required partial/moderate assistance (helper does less than half the effort) with
eating, required substantial/maximal assist (helper does more than half the effort) wit oral hygiene,
dressing, and dependent (helper does all the effort) with toileting, bathing, roll left and right, and sit to lying,
lying to sitting on side of bed.
A review of facility document titled CONCERN RECORD -Theft/Loss and Grievance Report, dated
12/11/2023, indicated Resident 45 reported he was missing money in the amount of $1500 to ADMD.
During a concurrent observation and interview on 12/18/2023 at 9:55 AM with Resident 45 in Resident 45s
room, Resident was sitting in his wheelchair frowning (expression of disapproval, displeasure). Resident 45
stated, last week he reported to the Administrator (ADM) and the ADM Assistant (ADMD) that he was
missing $1500, but no one had investigated his claim. Resident 45 stated, he was sad because it was
almost Christmas and he wanted to share his money to his family (FAM 1).
During an interview on 12/18/2023 at 1:31 PM with ADM, the ADM stated, she knew about Resident 45's
allegation regarding missing money since last week. The ADM stated, she informed the Administrator
Designee (ADMD) investigate Resident 45's allegation of missing money. The ADM stated, she did not
report Resident 45's allegation of missing money to CDPH (California Department of Public Health), the
police or any other agency because she was not sure if Resident 45 had the money or not.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 3 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 12/20/2023 at 8:49 AM, Resident 45 stated, he gets money from the from the
pension plan and directly deposited to his bank. Resident 45 stated, he authorized his FAM 2 to take money
from his account monthly, and he keeps around $300 a month and put it in his wallet and keep it in his side
table drawer. Resident 45 stated he reported that he was missing $1500 to ADMD on 12/11/2023. Resident
45 stated, the facility staff did not believe he was missing $1500. Resident 45 stated, I feel terrible, and it is
almost Christmas and he wanted to give money to the FAM 1.
During an interview on 12/20/2023 at 9:04 AM, FAM 2 stated, it was possible for Resident 45 to have $1500
in his possession, because she gives the resident $500 to $600 a month from Resident 45s bank account.
FAM 2 stated, the day after Resident 45 went to the hospital on [DATE], and she picked up Resident 45s
empty wallet from his room in the facility. FAM 2 stated that was when Resident 45 told her that his money
in the amount of $1500 was missing. FAM 2 stated, she and Resident 45 reported to the facility that
Resident 45 was missing money on 12/11/2023 (Resident 45 was hospitalized on [DATE] and readmitted to
the facility on [DATE]).
During an interview on 12/18/2023 at 1:31 PM with ADM, stated, she knew about Resident 45s alleged
missing money since last week. The ADM stated, she informed the Administrator Designee (ADMD) to
investigate Resident 45's allegation of missing money and a grievance report was initiated.
During an interview on 12/20/2023 at 8:49 AM, Resident 45 stated, he gets money from the from the
pension plan and directly deposited to his bank. Resident 45 stated, he authorized his FAM 2 to take money
from his account monthly, and he keeps around $300 a month and put it in his wallet and keep it in his side
table drawer. Resident 45 stated he reported that he was missing $1500 to ADMD on 12/11/2023. Resident
45 stated, the facility staff did not believe he was missing $1500. Resident 45 stated, I feel terrible, and it is
almost Christmas and he wanted to give money to the FAM 1
During an interview on 12/20/2023 at 9:04 AM, FAM 2 stated, it was possible for Resident 45 to have $1500
in his possession, because she gives the resident $500 to $600 a month from Resident 45s bank account.
FAM 2 stated, the day after Resident 45 went to the hospital on [DATE], she picked up Resident 45s wallet
in his drawer at the facility without money. FAM 2 stated that was when Resident 45 told her that his money
in the amount of $1500 was missing. FAM 2 stated, she reported that Resident 45 was missing money on
12/10/2023 to the facility.
During an interview on 12/20/2023 at 11:36 AM, the ADM stated, the ADM stated, the ADMD (assigned to
do the investigation) did not thoroughly investigate Resident 45's alleged missing money because the
ADMD only interviewed Resident 45 and FAM 2 on 12/11/23. The ADM stated, Resident 45's allegation of
missing money should have been thoroughly investigated by the ADMD per facility policy and procedure.
The ADM stated, It was a human error.
During a concurrent interview and record review on 12/20/2023, at 11:40 AM, with ADMD, Resident 45s
electronic medical records (EMR) was reviewed from 11/10/2023 to 12/20/23, the ADMD stated there were
no interdisciplinary team (IDT-a group of health care professionals with various areas of expertise who work
together toward the goals of the residents) notes, nurses notes, social service notes, care plans
documented to indicate the allegation of Resident 45's missing money was thoroughly investigated. The
ADMD stated, he only interviewed Resident 45 and FAM 2 when he investigated the alleged missing
money. The ADMD stated, It should have been investigated thoroughly.
During a record review of Resident 45's on 12/20/2023, there was documented evidence that the facility
and/or nursing staff diligently look for reported lost or stolen items throughout the facility
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 4 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
on 12/11/23 when the resident reported he was missing $1500.
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility's policy and procedure (P&P) titled Theft and Loss Policy and Procedures, (undated),
indicated, the social service designee and/or nursing staff will diligently look for reported lost or stolen items
throughout the facility. The P&P indicated a report will be filed with the local law enforcement agency within
36 hours when the administrator has reason to believe the patient's stolen property is worth $100 or more.
Residents Affected - Few
A review of the facility's policy and procedure (P&P) titled Abuse Prevention and Prohibition Program,
(undated), indicated, each resident has the right to be free from misappropriation of property. The P&P
indicated, facility should promptly and thoroughly investigate reports of resident abuse, mistreatment or
criminal acts.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 5 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to implement the facility's policy and procedure
titled Theft and Loss Policy and Procedures by not reporting to the California Department of Public Health,
Ombudsman (state agency that advocates for the residents and the Police Department) within 24 hours,
the allegation of misappropriation of property (he deliberate misplacement, exploitation, or wrongful,
temporary, permanent use of a resident's belongings or money without the resident's consent) for one of
three sampled residents (Resident 45) who reported missing $1500.00 to the Administrator (ADM) and
Administrator Designee (ADMD) on 12/11/23.
As a result of this deficient practice Resident 45 felt sad that he could not give money to his family during
the Christmas time. This deficiency could also result in other potential residents to be a subject for theft or
loss that could lead to a psychosocial decline and mistrust with the facility staffs.
Findings:
A review of Resident 45s admission record indicated the resident was originally admitted to the facility on
[DATE] and readmitted on [DATE] with diagnoses that included respiratory failure (a condition in which the
lungs have a hard time loading the blood with oxygen or removing carbon dioxide), kidney failure (one or
both of your kidneys no longer function well on their own), and heart failure (condition that develops when
your heart doesn't pump enough blood for your body's needs).
A review of Resident 45s History and Physical Examination, dated 11/7/2023, indicated Resident 45 had
the capacity to understand and make decisions.
A review of Minimum Data Set (MDS, a standardized assessment and care screening tool), date
11/17/2023, indicated Resident 45s cognitive skills (ability to make daily decisions) was intact. The MDS
indicated Resident 45 required partial/moderate assistance (helper does less than half the effort) with
eating, required substantial/maximal assist (helper does more than half the effort) wit oral hygiene,
dressing, and dependent (helper does all the effort) with toileting, bathing, roll left and right, and sit to lying,
lying to sitting on side of bed.
A review of facility document titled CONCERN RECORD -Theft/Loss and Grievance Report, dated
12/11/2023, indicated Resident 45 reported he was missing money in the amount of $1500 to ADMD.
During a concurrent observation and interview on 12/18/2023 at 9:55 AM with Resident 45 in Resident 45s
room, Resident was sitting in his wheelchair frowning (expression of disapproval, displeasure). Resident 45
stated, he reported that his money was missing to the Administrator (ADM) last week, but no one had
investigated his claim. Resident 45 stated, he was sad because it was almost Christmas and he wanted to
share his money to his family (FAM1).
During an interview on 12/18/2023 at 1:31 PM with ADM, stated, she knew about Resident 45s alleged
missing money since last week. The ADM stated, she informed the Administrator Designee (ADMD) to
investigate Resident 45's allegation of missing money and a grievance report was initiated. The ADM
stated, she did not report Resident 45's allegation of missing money to CDPH (California Department of
Public Health), the police or any other agency because she was not sure if Resident 45 had the money
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 6 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
or not.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 12/20/2023 at 8:49 AM, Resident 45 stated, he gets money from the from his
pension plan that directly deposited to his bank. Resident 45 stated, he authorized FAM 2 to withdraw
money from his account monthly, and he keeps around $300 a month and put it in his wallet that he keeps
in his side table drawer at the facility. Resident 45 stated he reported that he was missing $1500 to ADMD
on 12/11/2023. Resident 45 stated, the facility staff did not believe he was missing $1500. Resident 45
stated, I feel terrible, and it is almost Christmas and he wanted to give money to the FAM 1
Residents Affected - Few
During an interview on 12/20/2023 at 9:04 AM, FAM 2 stated, it was possible for Resident 45 to have $1500
in his possession, because she gives the resident $500 to $600 a month from Resident 45s bank account.
FAM 2 stated, the day after Resident 45 went to the hospital on [DATE], she picked up Resident 45s wallet
without money. FAM 2 stated, she and the resident reported that Resident 45 was missing money on
12/10/2023 to the ADM.
During an interview on 12/20/2023 at 11:36 AM, the ADM stated, she and the DON, or the ADMD did not
document on Resident 45 medical records when the resident reported the incident on 12/11/23 to the
ADMD. The ADM stated, the ADMD (assigned to do the investigation) did not thoroughly investigate
Resident 45's alleged missing money because the ADMD only interviewed Resident 45 and FAM 2 on
12/11/23. The ADM stated, she reported the alleged missing money to CDPH on 12/18/23 (day survey
team arrived and informed ADM) and started interviewing staff on 12/19/2023 (eight days after the alleged
missing money was reported). The ADM stated, she should have reported Resident 45's allegation of
missing money to the three agencies (CDPH, Ombudsman, Police Department) on 12/11/23 and it should
have been thoroughly investigated by the ADMD per facility policy and procedure. The ADM stated, It was a
human error.
During a concurrent interview and record review on 12/20/2023, at 11:40 AM, with ADMD, Resident 45s
electronic medical records (EMR) was reviewed from 11/10/2023 to 12/20/23, the ADMD stated there were
no interdisciplinary team (IDT-a group of health care professionals with various areas of expertise who work
together toward the goals of the residents) notes, nurses notes, social service notes, care plans
documented regarding Resident 45's alleged missing money. The ADMD stated, he only interviewed
Resident 45 and FAM 2 when he investigated the alleged missing money.
During a record review of Resident 45's on 12/20/2023, there was documented evidence that the facility
and/or nursing staff diligently look for reported lost or stolen items throughout the facility on 12/11/23 when
the resident reported he was missing $1500.
During an interview on 12/20/2023 at 1:07 PM, the Director of Nurses (DON) stated, the facility should have
reported Resident 45's alleged missing money to the State agency immediately even though the facility
initiated the investigation internally. The DON stated, no one documented on Residents 45 medical records
about the alleged missing money and there were initially only two interviews regarding the investigation
until the survey team mentioned it to the ADM on 12/18/2023. DON stated, the facility did not thoroughly
investigate the alleged missing money or reported to the State agency within 24 hours as per facility's
policy.
A review of the facility's policy and procedure (P&P) titled Theft and Loss Policy and Procedures, (undated),
indicated, the social service designee and/or nursing staff will diligently look for reported lost or stolen items
throughout the facility. The P&P indicated a report will be filed with the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 7 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
local law enforcement agency within 36 hours when the administrator has reason to believe the patient's
stolen property is worth $100 or more.
A review of the facility's policy and procedure (P&P) titled Abuse Prevention and Prohibition Program,
(undated), indicated, each resident has the right to be free from mistreatment , neglect abuse, involuntary
seclusion., and misappropriation of property. The P&P indicated, the facility will report allegations of abuse,
misappropriation of resident property, or other incident that qualify as a crime, no later than 24 hours after
forming the suspicion- if alleged violation (misappropriation of property, neglect) does not involve abuse
and does not result in serious bodily injury to the state survey agency, adult protective services, law
enforcement, and the ombudsman. The P&P indicated, the administrator will provide the state survey
agency and the ombudsman with a copy of the investigative report within 5 days of the incident.
Event ID:
Facility ID:
055670
If continuation sheet
Page 8 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0636
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every
12 months.
Based on interview and record review, the facility failed to ensure the comprehensive Minimum Data Sets
(MDS - a comprehensive standardized assessment and screening tool) were completed and submitted in
the CMS (Centers for Medicare and Medicaid Services- Long-Term Care) data base within the required
time frame for two of 14 selected residents (Resident 42 and Resident 62).
This deficient practice had the potential to negatively affect the provision of necessary care and services for
Resident 42 and Resident 62.
Findings:
1.A review of Resident 42's admission Record dated 12/20/23 indicated, Resident 42's most recent
admission date to the facility was 8/23/19, with diagnosis that included dementia [the loss of cognitive
functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily
life and activities], hypertension (high blood pressure), and anxiety disorder (a group of mental disorders
characterized by significant feelings of fear)
A review of Resident 42's annual comprehensive MDS indicated October 19, 2023, as the assessment
reference date (ARD- last day of the observation period that the assessment covers for the resident).
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator, the MDS
Coordinator stated, Resident 42's annual comprehensive MDS should had been completed and submitted
to the CMS data base on 10/19/23. The MDS Coordinator stated completed the review of completion of the
MDS on 12/16/23 and submitted on the MDS on 12/19/23 (57 calendar days late).
During an interview on 12/20/23 at 11:28 AM with the Director of Nursing (DON), the DON stated the MDS
Nurse was in charge for updating and transmitting the MDS quarterly and annually, and there should not be
any reason why he did not complete and transmit the MDS to the CMS data base timely. The DON stated it
was important to complete and transmit MDS timely so that the facility would know if the resident had any
significant changes in condition that needed to be addressed and a care plan could be developed based on
the residents' status.
2. A review of Resident 62's admission Record dated 12/20/23 indicated, Resident 62's most recent
admission date to the facility was 6/13/23, with diagnosis that included hypertension (high blood pressure),
hyperlipidemia (an abnormally high concentration of fat particles in the blood), depression (mood disorder
that causes a persistent feeling of sadness and loss of interest in life), and type 2 diabetes mellitus
(condition that results in too much sugar circulating in the blood).
A review of Resident 62's comprehensive Minimum Data Set (MDS - a comprehensive standardized
assessment and screening tool) indicated October 22, 2023, as the assessment reference date (ARD- last
day of the observation period that the assessment covers for the resident) following a significant change in
status.
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator stated,
Resident 62's comprehensive MDS should had been completed and submitted to the CMS data base on
10/22/23 due to the resident's signification change in condition of admission to hospice (an end-of-life care)
on 10/9/23. The MDS Coordinator stated he completed the comprehensive MDS review on 12/17/23
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 9 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0636
and submitted the MDS on 12/19/23 (69 calendar days late).
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility's Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility
Resident Assessment Instrument (RAI) User's Manual Version 3.0, dated April 2012, indicated for the
comprehensive MDS completion date must be no later than 14 calendar day after determination that
significant change in resident's status occurred.
Residents Affected - Few
A review of the facility's policy and procedure titled, Resident Assessment, undated, indicated Assessment
including admission, quarterly, annual, significant change will be completed as per RAI
instructions/guidelines.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 10 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0638
Assure that each resident’s assessment is updated at least once every 3 months.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure the quarterly Minimum Data Sets (MDS - a
standardized assessment and screening tool) were completed and transmitted to the Centers for Medicare
and Medicaid Services (CMS) data base within the required time frame for 5 of 14 sampled residents
(Residents 26, 65, 58, 28, 40).
Residents Affected - Some
This deficient practice had the potential to negatively affect the provision of necessary care and services
and care planning to ensure they meet their highest potentials for Residents 26, 65, 58, 28, 40).
Findings:
1. A review of Resident 26's admission Record, dated 12/20/23 indicated, Resident 26's was admitted on
[DATE], with diagnosis that included dementia [the loss of cognitive functioning (thinking, remembering, and
reasoning) to such an extent that it interferes with a person's daily life and activities].
A review of Resident 26's quarterly MDS, dated [DATE], as the assessment reference date (ARD- last day
of the observation period that the assessment covers for the resident).
During a concurrent interview and record review on 12/19/23 at 3:18 PM the MDS Coordinator stated,
Resident 26's quarterly MDS should have been completed and submitted on 11/3/23. MDS Coordinator
stated, he had not completed the MDS yet and was already more than 14 calendar late for quarterly MDS
completion.
2. A review of Resident 65's admission Record dated 12/20/23 indicated, Resident 65's most recent
admission date to the facility was 8/1/23 with diagnosis that included depression (mood disorder that
causes a persistent feeling of sadness and loss of interest in life).
A review of Resident 65's quarterly MDS indicated November 10, 2023, as the assessment reference date
(ARD- last day of the observation period that the assessment covers for the resident).
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator, MDS
Coordinator stated, Resident 65's quarterly MDS should have been completed and submitted on 11/10/23.
The MDS Coordinator explained, he completed and submitted the MDS to the CMS data base on 12/19/23
(which was 39 calendar days past due) for the quarterly MDS completion.
3. A review of Resident 58's admission Record dated 12/20/23 indicated, Resident 58's most recent
admission date to the facility was 4/25/23 with diagnosis that included dementia [the loss of cognitive
functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily
life and activities].
A review of Resident 58's quarterly MDS indicated November 9, 2023, as the assessment reference date
(ARD- last day of the observation period that the assessment covers for the resident).
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator, MDS
Coordinator stated, Resident 58's quarterly MDS should have been completed and submitted the MDS
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 11 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0638
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
assessment to the CMS data base on 11/9/23. The MDS Coordinator stated, he had not completed
transmitting the MDS assessment in the CMS data base (which was already 40 calendar days late) for
quarterly MDS completion.
4. A review of Resident 28's admission Record dated 12/20/23 indicated, Resident 28's most recent
admission date to the facility was 3/24/23 with diagnosis that included Alzheimer's disease (a brain disorder
that slowly destroys memory and thinking skills, and eventually, the ability to carry out the simplest tasks).
A review of Resident 28's quarterly MDS indicated October 18, 2023, as the assessment reference date
(ARD- last day of the observation period that the assessment covers for the resident).
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator, MDS
Coordinator stated, Resident 28's quarterly MDS should have been completed and submitted on 10/18/23
(which was 51 calendar days late). The MDS Coordinator stated, the MDS assessment was completed on
12/15/23, and submitted to the CMS data base on 12/19/23 (which was 4 calendar days late).
During an interview on 12/20/23 at 11:28 AM with the Director of Nursing (DON), the DON stated the MDS
Coordinator was in charge for updating and transmitting the MDS quarterly and annually, and there should
not be any reason why he did not complete and transmit MDS timely. The DON stated it was important to
complete and transmit MDS timely so that the facility would know if the resident had any significant
changes in condition that needed to be addressed and a care plan could be developed based on the
residents' status.
A review of the facility's Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility
Resident Assessment Instrument (RAI) User's Manual Version 3.0, dated April 2012, indicated for the
non-comprehensive quarterly MDS assessment, the MDS completion date must be no later than 14
calendar days following the ARD.
A review of the facility's policy and procedure titled, Resident Assessment, undated, indicated Assessment
including admission, quarterly, annual, significant change will be completed as per RAI
instructions/guidelines.
5. A review of Resident 40's admission Record dated 12/20/23 indicated, Resident 40's most recent
admission date to the facility was 5/6/23 with diagnosis that included dementia [the loss of cognitive
functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily
life and activities].
A review of Resident 40's quarterly MDS indicated November 13, 2023, as the assessment reference date
(ARD- last day of the observation period that the assessment covers for the resident).
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator, MDS
Coordinator stated, Resident 40's quarterly MDS should have been completed and submitted to the CMS
data base on 11/13/23. MDS Coordinator stated, he did not check if the MDS assessment was completed,
and he did not transmit the MDS to the CMS data base on 11/13/23 (which was 36 days calendar late) for
quarterly MDS completion.
During an interview on 12/20/23 at 11:28 AM with the Director of Nursing (DON), the DON stated the MDS
Coordinator was in charge for updating and transmitting the MDS quarterly and annually, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 12 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0638
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
there should no reason why he did not complete and transmit the MDS in the CMS data base timely. The
DON stated it was important to complete and transmit the MDS timely so that the facility would know if the
resident had any significant changes in condition that needed to be addressed and a care plan could be
developed based on the residents' status.
A review of the facility's Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility
Resident Assessment Instrument (RAI) User's Manual Version 3.0, dated April 2012, indicated for the
non-comprehensive quarterly MDS assessment, the MDS completion date must be no later than 14
calendar days following the ARD.
A review of the facility's policy and procedure titled, Resident Assessment, undated, indicated Assessment
including admission, quarterly, annual, significant change will be completed as per RAI
instructions/guidelines.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 13 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0640
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS-a resident
assessment and care-screening tool) was transmitted timely to the Centers for Medicare and Medicaid
Services (CMS) system for one of 14 sampled residents (Resident 68).
Residents Affected - Few
This deficient practice had the potential to result in confusion regarding the care and services provided to
Resident 41, and a potential to affect the facility's quality of care monitoring system that measures the
effective, safe, efficient, patient-centered, equitable (fair), and timely care.
Findings:
During a review of Resident 68's admission Record indicated the facility admitted Resident 68 on 4/15/23
with diagnoses that included dementia (a general term for the impaired ability to remember, think, or make
decisions that interferes with doing everyday activities) and end stage renal disease [a condition in which
the kidneys (human organ) lose the ability to remove waste and balance fluids.
During a review of Resident 68's Minimum Data Set (MDS, a standardized assessment and care planning
tool), dated 10/23/23, indicated Resident 68 had severely impaired memory and cognition (ability to think
and reasonably). The MDS indicated Resident 68 required setup or clean-up assistance with eating and
supervision or touching assistance with personal hygiene, dressing, toilet hygiene, shower/bath self, and
chair/bed-to-chair transfer. The MDS indicated the completion date of Resident 68's Quarterly MDS
Assessment was 11/6/23.
During a record review and interview on 12/19/23 at 11:27 AM with the MDS nurse, the MDS nurse stated
he was supposed to transmit (transfer the information to the CMS system) Resident 68's quarterly MDS
scheduled on 10/23/23 that was completed on 11/6/23. The MDS Nurse stated he had 14 days to transmit
the MDS after it was completed, which was supposed to be transmitted on 11/20/23. The MDS Nurse
stated he transmitted the quarterly MDS for Resident 68 on 12/18/23 (28 days late) late because he was
busy with other tasks.
During an interview on 12/20/23 at 11:28 AM with the Director of Nursing (DON), the DON stated the MDS
Nurse was in charge for updating and transmitting the MDS quarterly and annually, and there should not be
any reason why he did not complete and transmit MDS timely. The DON stated it was important to complete
and transmit MDS timely so that the facility would know if the resident had any significant changes in
condition that needed to be addressed and a care plan could be developed based on the residents' status.
During a review of CMS's Resident Assessment Instrument (RAI) Version 3.0 Manual, dated 4/12, indicated
quarterly MDS Assessment should be transmitted no later than 14 calendar days from the MDS completion
date.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 14 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
PASARR screening for Mental disorders or Intellectual Disabilities
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to obtain a Preadmission Screening and
Resident Review (PASRR - a federally required screening for mental health; PASRR Level I identify
suspected mental illness, intellectual/developmental disability, or related condition; Level II screening
determines if the individual would benefit from specialized mental health services) Level II evaluation for
two of three sampled residents (Residents 9 and 66).
Residents Affected - Few
This failure had the potential to result in Resident 9 and Resident 66 not to receive the necessary mental
health services which can negatively affect their quality of life.
Findings:
1. A review of Resident 9's face sheet indicated the resident was initially admitted to the facility on [DATE],
and readmitted on [DATE] with diagnoses of dementia (a syndrome (a group of related symptoms)
associated with an ongoing decline of the brain and its abilities), anxiety disorder (a feeling of unease, such
as worry or fear, that can be mild or severe) and psychosis (a mental health problem that causes people to
perceive or interpret things differently from those around them, this might involve hallucinations or
delusions).
A review of Resident 9s History and Physical Examination, dated 5/11/2023, indicated Resident 9 did not
have the capacity to understand and make decisions.
A review of Resident 9's Minimum Data Set (MDS - a standardized resident assessment care screening
tool), dated 9/24/2023, indicated Resident 9's had severely impaired cognitive status (ability to think
remember, and reason). The MDS indicated Resident 9 required supervision (helper provides verbal cues
and/or touching/steadying and or contact guar assistance as resident completes activity) with bed mobility,
transfer, locomotion, eating, required limited assistance (resident highly involved in activity; staff provide
guided maneuvering of limbs or other non-weight-bearing assistance) with personal hygiene, and required
extensive assistance(resident involved in activity, staff provide weight bearing support) with dressing and
toilet use.
A review of Resident 9's letter from Department of Health Care Services (DHCS) - PASRR Section, dated
2/24/2022, indicated, Resident 9 had positive PASRR Level 1 Screening and required a PASRR Level II
mental health evaluation.
A review of Resident 9's Order Summary Report (OSR), dated 12/1/2023, indicated to give Depakote
sprinkles (medication used to treat mood disorder) 125 mg (a unit of mass measurement) 2 capsules by
mouth three times a day for uncontrollable mood swings.
During a review of Resident 9's care plan (CP) revised 10/26/2023, indicated the resident had Altered
behavior patterns related to psychosis and anxiety, indicated Resident 9 had episodes of yelling through
the night.
During an observation on 12/18/2023 at 11 AM in Resident 9's room, Resident 9 was in bed staring at the
ceiling and unable to be interviewed (non-verbal).
2. A review of Resident 66's face sheet indicated the resident was initially admitted to the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 15 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
facility on [DATE], and readmitted on [DATE] with diagnoses of dementia, anxiety disorder, and psychosis
(causes people to perceive or interpret things differently from those around them. it involves hallucinations
or delusions).
A review of Resident 66's History and Physical Examination, dated 11/29/2023, indicated Resident 66 did
not have the capacity to understand and make decisions.
A review of Resident 66's Minimum Data Set (MDS - a standardized resident assessment care screening
tool), dated 12/3/2023, indicated Resident 66's had severely impaired cognitive status. The MDS indicated
Resident 66 required substantial/maximal assist (helper does more than half the effort) with eating, and
dependent (helper does all the effort) with roll left to right, sit to lying, lying to sitting, sit to stand, chair to
bed transfer, toilet transfer, toileting hygiene, oral hygiene, and dressing.
A review of the Resident 66's letter from Department of Health Care Services (DHCS) - PASRR Section,
dated 9/12/2023, indicated, Resident 66 had positive PASRR Level 1 Screening and required a PASRR
Level II mental health evaluation.
A review of Resident 66's Order Summary Report (OSR), dated 12/1/2023, indicated to give Divalproex
(medication used to treat manic-depressive illness) 250 mg every 8 hours for bipolar disorder, Donepezil (
medication used to treat confusion) 5 mg daily for dementia, Memantine (medication used to slow the
neurotoxicity) 10 mg two times a day for dementia, and Risperidone ( medication used for irritability related
to psychosis) 0.25 mg two times a day for psychosis.
During a review of Resident 66's care plan (CP) revised 10/13/2023, indicated the resident had Major
depressive disorder manifested by mood swings causing stress, indicated Resident 66 had episodes of
screaming and yelling for no apparent reason despite needs being met.
During an observation on 12/18/2023 at 10:30 AM in Resident 66's room, Resident 66 was in bed
screaming and mumbling on and off.
During an interview on 12/18/2023 at 4:22 PM, RN 1 stated, the facility does not have a system in place to
log or follow up those residents who needed a Level 2 PASRR. RN 1 stated, PASRR level 2 evaluation is
important for the residents' mental health.
During an interview on 12/19/2023 at 11:08 AM, the DON stated, the facility just started a log the previous
day (12/18/2023) to have a system to follow up the residents who required a Level 2 PASRR. The DON
stated but the facility did not have one prior. DON stated, PASRR 2 evaluation is important for the resident's
mental health.
A review of the facility's policy and procedure titled, Pre-admission Screening and Resident Review
(PASSR), release date 7/1/2023, indicated the following information:
Purpose: to ensure each resident with serious mental illness (SMI) and/or intellectual/development
disability/related conditions (ID/DD/RC) will have the appropriate setting as well as if any specialized
services and/or rehabilitative services would be needed .
If the DHCS/DDS contractor deems a Level II evaluation is necessary, the facility will assist the DHCS
contractor with additional information, face-to-face visit for further evaluation as needed .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 16 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
The facility designated staff will follow up on the DHCS/DDS contractor Level II
determination/recommendation and document and maintain the records .
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 17 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide necessary care and services to one of
one sampled resident (Resident 27) by ensuring the resident was assisted immediately when calling for
help to change a soaking wet brief from urine incontinence (no control) and to ensure the call light was
within reach to be used by the resident who needed assistance with ADL (Activities of Daily Living) as
indicated in the residents plan of care and facility's policy and procedures.
Residents Affected - Few
This failure resulted in Resident 27's developing skin damaged from prolonged sitting on a wet incontinent
brief and a high risk for resident to fall and sustain injuries when unable to use a call light for assistance.
Findings:
A review of Resident 27's admission Record, dated 12/19/23, the record indicated, Resident 27 was
admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included generalized
weakness, gastrostomy (a surgical procedure in which a tube is inserted in the stomach used to deliver
fluids and medications), dementia (a progressive brain disorder that results in a decline in memory, change
in thought process and ability to reason).
A review of Resident 27's History and Physical, dated 9/22/23, the record indicated, Resident 27 did not
have the capacity to understand and make decisions.
A review of Resident 27's Minimum Data Set (MDS- a comprehensive assessment and screening tool)
dated 10/13/23, the MDS indicated, Resident 27 was severely impaired with cognitive (ability to think and
reason) patterns for daily decision making and required subtaintial to maximal assistance (helper does
more than [NAME] of the effort, helper lifts or holds trunk or limbs and provides more than half the effort) in
activity of daily livings such as toileting hygiene, and personal hygiene. The record also indicated, Resident
27 was always incontinent (no control) for urination and bowel movement and at risk of developing pressure
ulcers (a skin damage resulting from prolonged unrelieved pressure and skin friction).
A review of Resident 27's care plan, dated 10/2/23, the record indicated, Resident 27 had alteration in
elimination patterns related to bowel always incontinent and unable to identify urgency to void with cognitive
and ADL. The interventions included: monitor for bowel incontinence, monitor for incontinent episodes,
change brief promptly when soiled/soaked, keep clean, dry and odor free, keep call light within reach and
encourage to use for assistance.
During an observation on 12/18/23 at 12:20 p.m., in Resident 27's room, Resident 27 was observed sitting
on a wheelchair with her back facing her bed. The wheelchair was observed on the left side toward the end
of the bed. Resident 27 was observed calling Please help me! multiple times.
During an interview on 12/18/23 at 12:25 p.m., with Resident 27, Resident 27 stated, she usually used the
call light to get help from being wet but could not find the call light anywhere close to her wheelchair at this
time.
During an observation on 12/18/23 from 12:30 p.m. to 12:45 p.m., in the hallway just outside of Resident
27's room, six staff's members were observed walking by when Resident 27 was calling Help!
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 18 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Please help me! multiple times and the staffs did not stop to by the resident's room to assist and/or ask
what the resident needed help on.
During a concurrent observation and interview on 12/18/23 at 12:45 p.m. with Certified Nurse Assistant
(CNA) 2 in Resident 27's room, Resident 27 was observed anxious, and irritated. A call light was observed
laying on the floor on the other side of Resident 27's bed that the resident could not reach. Resident 27
stated, she was wet and needed help to be cleaned up. CNA 2 stated, the call light should not be on the
floor and the resident should not be on the wheelchair far away from the bed because it could cause harm
to the resident's safety. CNA 2 also added, they were busy passing out the lunch trays at this hour, so she
was not aware that Resident 27 was wet and needed help.
During a concurrent observation and interview on 12/18/23 at 12:50 p.m. with CNA 2, CNA 2 was assisting
Resident 27's with incontinent brief, the brief was observed soaked with urine Resident 27's perineal skin
area (groin area) was red. CNA 2 stated, Resident 27 probably had been sitting on it for a while.
During an interview on 12/21/23 at 3:57 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated, CNAs
are supposed to check incontinent residents at least every two hours and the call light must always be kept
within a resident' reach because if not, the staff would not be able to attend to the resident's needs timely
and accidents or falls.
During an interview on 12/21/23 at 4 p.m. with Registered Nurse Supervisor (RNS), RNS stated,
incontinent residents are at high risk for skin break down, rashes, and moisture associated skin problem
due to sitting on the wet diaper for too long. RNS stated, all staffs are responsible to help the resident when
the resident verbally calling for help and the call light should always be placed close to the resident at all
times.
A review of the facility's protocol and procedure (P&P) titled, Certified Nursing Assistant Job Description,
dated 8/18/11, indicated, CNAs must leave the resident room with call light accessible and maintain
incontinent residents clean, dry, free of odor.
A review of the facility's P&P titled, Incontinent Care, undated, indicated, incontinent care is given to keep
incontinent residents clean, dry and free of odor, and to prevent skin breakdown.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 19 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure residents with limited range of motion
(limited ROM-joint that has a reduction in its ability to move) to receive Restorative Nursing Assistant (RNA)
assisted active range of motion (AAROM) exercises followed by application and removal of left elbow splint
(a plastic device used to immobilize elbow to support healing and to prevent further damage) to increase,
prevent, or maintain the ROM mobility as ordered by the physician's for one of two residents (Resident 15).
Residents 15 did not receive RNA assisted exercises on 12/18/23, left elbow splint application and removal
with wear time of at least four hours a day on 12/12/23, 12/13/23, 12/15/23, 12/19/23 was not placed.
As a result of these deficient practices Resident 15 verbalized being upset and angry and concerned of
further risk for increasing left arm contractures (a condition that results in muscles, tendons, joints, or other
tissues to tighten or shorten causing a deformity, pain and permanent loss of movement in the joint).
Findings:
A review of Resident 15's admission Record, dated 12/19/23, the record indicated, Resident 15 was
admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included cerebral infarction
(or a stroke, occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels
that supply it), Type 2 diabetes (disease that occurs when blood sugar is too high), heart failure (a chronic
condition in which the heart does not provide adequate blood flow to meet the body's needs), hypertension
(high blood sugar), hyperlipidemia (an abnormally high concentration of fat particles in the blood), and
depression (mood disorder that causes a persistent feeling of sadness and loss of interest in life).
A review of Resident 15's Minimum Data Set (MDS- a comprehensive assessment and screening tool)
dated 10/11/23, the MDS indicated, Resident 15 was cognitively intact, able to express ideas/wants and
understand others. The MDS also indicated, Resident 15 had impairment on upper extremity, dependent
(helper does all of the effort) in eating, needs partial or moderate assistance (helper does less than half the
effort) in oral hygiene, upper body dressing, and personal hygiene.
A review of Resident 15's History and Physical, dated 4/28/23, the record indicated, Resident 15 had the
capacity to understand and make decisions.
A review of Resident 15's Occupational Therapy (OT) Evaluation and Plan of Treatment, dated 9/14/23,
indicated, Resident 15 had a new onset of decrease in strength with impaired left upper extremity range of
motion and shoulder joint, and was referred to OT for recommendations to increase bilateral upper
extremities strength. The record also indicated, Resident 15 had left elbow flexion stiffness with risk of
developing left flexion contracture.
A review of Resident 15's Order Summary Report, dated 12/19/23, the record indicated, the physician
ordered Resident 15 to receive RNA assisted bilateral (both sides) upper extremities AAROM exercises
daily for five days a week followed by application and removal of left elbow splint with wear time
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 20 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
of at least four hours a day.
Level of Harm - Minimal harm
or potential for actual harm
A review of Resident 15's Care Plan, dated 12/19/23, the record indicated, Resident 15 had limitation in
range of motion and contractures related to fracture with the goal was to minimize decreased mobility or
contracture complications. The interventions included for the RNA to assist resident daily with bilateral
upper extremities five days a week followed by application and removal of left elbow splint with wear time of
at least four hours a day.
Residents Affected - Few
During a concurrent observation and interview on 12/18/23 at 9:12 a.m. with Resident 15, Resident 15 was
observed with left arm contracture without a splint on the left elbow. Resident 15 stated he had a splint on
his left arm, which helped prevent his arm contracted, but his splint had been missing which made him very
upset and angry.
During an interview on 12/18/23 at 2 p.m. with Resident 15, Resident 15 stated his splint had been missing
all week last week, which caused his left arm to be more irritated, and contracted.
During a concurrent observation and interview on 12/19/23 at 12:32 a.m. with RNA 1 in Resident 15's
room, Resident 15 was observed with contracted left arm and without a splint on the left elbow. The RNA 1
stated, the splint should be next to Resident 15's bed but she could not find the splint anywhere in Resident
15's room.
During a concurrent interview and record review on 12/19/23 at 12:37 p.m. with Director of Rehabilitation
(DOR), Resident 15's Occupational Therapy Discharge Summary, dated 10/10/23, was reviewed. The DOR
stated, Resident 15 was discharged from OT with recommendation for RNA to assist the resident on upper
extremities bilateral AAROM exercises and left elbow splint application for contracture prevention and
management. The DOR also stated, it was important to have the splint on Resident 15's left elbow as
ordered to prevent further contracture, joint pain, muscle pain and further decrease in range of motion.
A review of Resident 15's Documentation Survey Report, dated 12/19/23, indicated, no RNA exercise and
application of splint on 12/18/23 was provided.
During a concurrent interview and record review on 12/20/23 at 6:54 a.m. with RNA 2, Resident 15's
Documentation Survey Report, dated 12/19/23, was reviewed. RNA 2 stated, he did not provide splint
application on 12/12/23, 12/13/23, 12/15/23, 12/19/23. RNA 2 stated, he documented on those dates but
overlooked the order, he provided RNA exercises to Resident 15's bilateral upper extremities but did not
apply the left elbow splint to the resident.
A review of the facility's policy and procedure (P&P) titled, Job Description, dated 1/27/22, the P&P
indicated, RNAs are responsible to monitors placement of restorative devices/equipment to ensure proper
utilization, assist with cones/splints/contracture care and provide residents with routine restorative nursing
care and services in accordance with the resident's assessment, care plan and as directed by supervisors.
A review of the facility's policy and procedure (P&P) titled, Restorative Nursing Program, no dated, the P&P
indicated, The Restorative Nursing Program is to include residents with limited mobility due to physical
impairments, musculature deterioration, contractures and other physical and cognitive limitations. Each
resident shall be given care to prevent formation of decubiti, contracture, deformities, and decline in
functional activities. Such care shall include using adaptive equipment to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 21 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
enhance functional independence in ADLs. Restorative services nursing staff shall follow the directions of
the physical therapist as noted in Care Plan.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 22 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observation, interview, and record review, the facility failed to provide a hazard free environment
by ensuring one of one sampled resident (Resident 47) who smokes did not possess a pack of cigarettes
and a lighter in his pocket while in the facility as indicated in the resident's plan of care.
This deficient practice had the potential to result in an accidental fire in the facility and can lead to injury to
the residents.
Findings:
During a review of Resident 47's admission Record indicated the facility initially admitted Resident 47 on
9/7/22 and readmitted him on 10/4/22 with diagnoses that included anxiety disorder (a mental health
disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's
daily activities) and suicidal ideations (thinking or planning to kill or hurt himself)
During a review of Resident 47's Interdisciplinary Team (IDT- a team of staffs from different disciplines that
develops the plan of care for the residents) Education Regarding Smoking Policy and Need for Supervision,
dated 4/25/23, indicated the possibility of limiting the accessibility of matches and lighters was discussed
with Resident 47.
During a review of Resident 47's Minimum Data Set (MDS, a standardized assessment and care planning
tool), dated 9/15/23, indicated Resident 47 had intact memory and cognition (ability to think and
reasonably).
During a review of Resident 47's Smoker Risk Assessment, dated 3/15/23, indicated Resident 47 required
supervision while smoking.
During a review of Resident 47's Care Plan, dated 10/5/23, indicated Resident 47 needed supervision while
smoking and will have no access to matches and lighters.
During an observation on 12/19/23 at 8:40 AM, in the designated smoking area, Resident 47 was sitting on
a wheelchair and wearing the safety apron. The Activity Aid (AA) was standing at his left side. Resident 47
took out a pack of cigarettes and a lighter from the pocket of his jacket. Resident 47 lighted a cigarette with
the lighter to smoke, then, he put the pack of cigarettes and the lighter back to his jacket pocket.
During an interview on 12/19/23 at 8:41 AM with Resident 47, Resident 47 stated he keeps his own
cigarettes and lighter in his jacket clothes.
During an interview on 12/19/23 at 8:45 AM with the AA, the AA stated Resident 47 was alert and it was
fine to let him keep his own lighter and cigarettes in his possession.
During an interview on 12/19/23 at 10:15 AM with the Director of Activity (DA), the DA stated they were
aware of Resident 47 having a lighter in his possession. The DA stated it was dangerous that Resident 47
had access to a lighter and cigarettes. The DA stated the staff tried to remove lighters
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 23 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
from him in the past, but when the family came to visit, and they would give him a new lighter. The DA
stated they had not told the family to stop giving Resident 47 lighters. The DA stated they should tell the
family not to give a lighter to Resident 47. The DA stated Resident 47 should not have a lighter in his
possession to prevent an accidental fire and ensure safety for all residents in the facility.
During an interview on 12/19/23 at 12 PM with Resident 47, Resident 47 stated the staff did not take away
his lighter before and they did not tell his family members that he should not have a lighter or cigarettes in
his possession.
During a review of the undated facility's policy and procedure (P&P) titled, Smoking indicated the facility
recognized the resident's right to smoke and ensure the safety. The P&P indicated the Care Plan would be
completed related to smoking, based on Smoking Assessment and IDT.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 24 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of two sampled residents
(Resident 55), received the Jevity 1.5 (feeding formula) as ordered by the physician, and was not
administered Glucerna 1.5 (a feeding formula).
This failure had a potential to result in Resident 55's unplanned weight loss/weight gain and/or an allergic
reaction to the formula.
Findings:
A review of Resident 55's admission Record, dated 12/19/23, the record indicated, Resident 55 was
admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included gastrostomy (a
surgical procedure used to insert a tube, often referred to as a G-tube, through the abdomen and into the
stomach), cerebral infarction (or a stroke, occurs as a result of disrupted blood flow to the brain due to
narrowing of the blood vessels, blood clot and bleeding), hypertension (high blood pressure),
hyperlipidemia (an abnormally high concentration of fat particles in the blood), adult failure to thrive
(syndrome of weight loss, decreased appetite and poor nutrition, which may cause memory loss, trouble
thinking, and trouble with daily activities).
A review of Resident 55's Minimum Data Set (MDS- a comprehensive assessment and screening tool)
dated 11/15/23, the MDS indicated, Resident 55 severely impaired with cognitive patterns for daily decision
making and was dependent (helper does all of the effort, resident does none of the effort to complete the
activity) in activity of daily livings.
A review of Resident 55's Order Summary Report, dated 12/19/23, the record indicated, Resident 55 had
an active doctor's order for Jevity1.5 (a type of tube feeding formula) to run at 70 cc (centimeter-a unit of
measurement) per hour for 20 hours via pump (machine used to regulate the amount of the feeding formula
to be delivered to the resident) daily since 11/15/23.
A review of Resident 55's Nutrition/Dietary Note, dated 11/14/23, the record indicated, the Registered
Dietician (person in charge of the nutritional need of the residents) recommendation Resident 54 to receive
Jevity 1.5 to run at 70 cc per hour for 20 hours to provide 2100 kcal per day due to weight loss trend.
A review of Resident 55's Care Plan, dated 8/14/23, the record indicated, Resident 55 had a G-tube feeding
related to dysphagia (swallowing difficulties), with the goal to maintain adequate nutrition and hydration for
weight and height daily, and the interventions included to administer enteral feeding as ordered by the
physician.
A review of Resident 55's Care Plan, dated 11/15/23, the record indicated, Resident 55 had alteration in
nutritional status, and at risk for malnutrition due to G-tube feeding, with the goals to minimize any
unplanned weight changes and reduce the risk of dehydration (a condition of having fluid deficit in the
body) daily by providing diet as ordered.
During a concurrent observation and interview on 12/19/23 at 9:21 a.m. with Licensed Vocational Nurse
(LVN) 1 and LVN 4 in Resident 55's room, Resident 55's G-tube feeding was pump was set and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 25 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
delivering with Glucerna 1.5 (a type of tube feeding formula) and not Jevity 1.5 as ordered by the physician
for the resident. LVN 1 stated, this is a wrong tube feeding formula. LVN 4 stated, the night shift LVN took
the wrong feeding bottle without checking if it was the correct formula.
During a concurrent interview and record review on 12/21/23 at 2:30 p.m. with Registered Nurse (RN), the
facility's tube feeding guideline titled, Tube Feeding Formulas Cross References or Equivalent, undated,
was reviewed. The guideline indicated, Glucerna 1.5 cannot be used to substitute for Jevity 1.5. The RN
stated, if the wrong tube feeding was used, there could be a potential harm to the residents for weight loss
and allergic reaction.
During a review of the facility's policy and procedure (P&P) titled, Enteral Feeding Monitoring, undated, the
P&P indicated, the facility will ensure that the total enteral feeding prescribed is administered as ordered.
Licensed nurse will check physician's order for formula type, rate, hours and total cc's that are to be
delivered.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 26 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
Based on interview and record review, the facility failed to ensure the Minimal Date Set (MDS- a
comprehensive standardized assessment and screening tool) (MDS) Coordinator had necessary skill sets
and competency to complete and transmit to CMS (Centers for Medicare and Medical Services) data base
the MDS assessments for all the facility residents in accordance with the facility's policy and procedure.
This failure had a potential to result in inaccurate MDS assessment, documentation, late or missed
completion and submission of MDS assessment to the CMS data base, and a potential to affect the
facility's quality of care monitoring system that measures the effective, safe, efficient, patient-centered,
equitable (fair), and timely care.
Findings:
During an interview on 12/19/23 at 3:18 PM with the MDS Coordinator, MDS coordinator stated, he did not
have certification for MDS and admitted he did not have any proof that he attended the MDS trainings for
completion and transmission of the MDS assessments.
During an interview on 12/20/23 at 10:32 AM, with the Administrator (ADM), the ADM stated, according to
the MDS Coordinator job description, the MDS certificate was required to be qualified for the position. If the
MDS coordinator did not have an MDS certificate, the facility will make sure to enroll the new hired MDS
coordinator in the training program to become certified. The ADM stated, she could not find any certificate
in the MDS Nurse's employee file. ADM stated, the Director of Staff Development (DSD) was the one to
make sure the employee's qualifications were verified and will keep the record in the file. The ADM stated,
the previous DSD was no longer with the facility, and so the MDS coordinator was not followed up for
competency to ensure the MDS Coordinator received certification or trainings. The ADM stated, it was
important to follow up on the competencies to make sure the MDS Coordinator had the knowledge to
complete and transmit the MDS assessment to the CMS data base and to be competent in the job.
During an interview on 12/10/23 at 11:28 AM with the Director of Nursing (DON), the DON stated, it was
important to have competent MDS Coordinator because the MDS assessment information was used to
develop the residents' plan of care by the IDT (Interdisciplinary Team- team of facility staffs from different
disciplines that assesses and develops the plan of care for the residents). The MDS Nurse needed to have
the required knowledge to be responsible for timely completing and submitting the quarterly, annually and
after a significant change in resident's status MDS.
A review of the facility's MDS Coordinator job description, dated 8/23/11, indicated that certificates,
licenses, and registrations are required for the facility's MDS Coordinator including the MDS Coordinator
in-house facility certificate.
A review of the facility's MDS Coordinator job description, dated 8/23/11, indicated MDS Nurse's
responsibilities included the completion of MDS for all residents according to Centers for Medicare and
Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) guidelines. MDS
Nurse is also responsible to timely complete and audit all MDS, CAAs and Care Plan to accurately reflect
resident's condition, update care plans as needed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 27 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
A review of the facility's policy and procedure titled Resident Assessment, undated, indicated, the
comprehensive assessment shall be used to develop a comprehensive care plan to allow the resident to
reach his/her highest practicable level of physical, mental, and psychosocial functioning.
A review of the facility's Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility RAI
User's Manual Version 3.0, dated April 2012, indicated the comprehensive assessment information is used
to identify problem, causes, contributing factors, and risk factors related to the problems. Subsequently, the
care team must evaluate the information to develop a care plan that address those findings in the context of
the resident's strengths, problems, and needs.
Event ID:
Facility ID:
055670
If continuation sheet
Page 28 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and record reviews, the facility failed to ensure the medication error rate of less than five (5)
percent, due to failure of the licensed staffs to follow the facility's policy and procedure on medication
administration for three of four selected residents (Residents 26, 13 and 28) during medication
administration observation.
Residents Affected - Some
These deficient practices resulted in four (4) medication errors out of twenty-seven opportunities
(medications observed administered or attempted to administer) which resulted in a medication
administration error rate of fifteen percent (15%), that exceeded the five (5) percent threshold.
Cross reference to F760
Findings:
During an observation of the medication pass, on 12/20/23, there were three medication errors, which
included:
1. A review of Resident 26's admission Record, dated 12/19/23, the record indicated, Resident 26 was
admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included dementia (the loss
of cognitive functioning [thinking, remembering, and reasoning] to such an extent that it interferes with a
person's daily life and activities), gastrostomy (a surgical procedure used to insert a tube, often referred to
as a G-tube, through the abdomen and into the stomach used to deliver medication and food in fluid form),
and dysphagia (difficult swallowing)
A review of Resident 26's Order Summary Report, dated 12/21/23, indicated, Resident 26 had a
physician's order for Morphine Sulfate (MS, a pain control medication) solution to give via G-tube route
started on 11/8/23.
During an observation on 12/20/23 at 9 a.m., Licensed Vocational Nurse (LVN) 1 attempted to administer
Morphine Sulfate (MS-a medication used to relieve sever pain) solution via mouth instead of via the
gastrostomy tube (G-tube, a tube that is surgically inserted into the resident's stomach to allow access for
food fluids and medications) as ordered by the physician.
2. A review of Resident 13's admission Record, dated 12/21/23, indicated, Resident 13 was admitted to the
facility on [DATE] and readmitted on [DATE] with diagnoses that included heart failure, atrial fibrillation
(a-fib, an irregular and often very rapid heart rhythm), hypertension (high blood pressure), and
hyperlipidemia (an abnormally high concentration of fat particles in the blood).
A review of Resident 28's admission Record, dated 12/21/23, indicated, Resident 28 was admitted to the
facility on [DATE] and readmitted on [DATE] with diagnoses that included Alzheimer's disease (a brain
disorder that slowly destroys memory and thinking skills, and eventually, the ability to carry out the simplest
tasks), dysphagia (difficult swallowing), dementia [the loss of cognitive functioning (thinking, remembering,
and reasoning) to such an extent that it interferes with a person's daily life and activities), and gastronomy
with a GT.
A review of Resident 28's Order Summary Report, dated 12/1/23, indicated, Resident 28 had physician's
orders for Vitamin C tablet 500 mg to give one tablet by month one time a day for supplement and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 29 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Zinc Sulfate Capsule 220 mg to give one capsule by mouth one time a day for wound healing.
Level of Harm - Minimal harm
or potential for actual harm
During an observation on 12/21/23 at 8:55 a.m. in Resident 28's room, Licensed Vocational Nurse (LVN) 3
was observed crushing Vitamin C tablet and Zinc Sulfate Capsule and administered both medications via
GT route, not by mouth as ordered by the physician.
Residents Affected - Some
On 12/20/24 at 9:39 a.m., Resident 13 the LVN 2 failed to check the resident's apical pulse (a pulse site on
the left side of the chest over the pointed end of the heart) before administering Digoxin (a heart medication
used to decreased heart rate) as ordered by the physician.
3. A review of Resident 28's admission Record, dated 12/21/23, indicated, Resident 28 was admitted to the
facility on [DATE] and readmitted on [DATE] with diagnoses that included Alzheimer's disease (a brain
disorder that slowly destroys memory and thinking skills, and eventually, the ability to carry out the simplest
tasks), dysphagia (difficult swallowing), dementia [the loss of cognitive functioning (thinking, remembering,
and reasoning) to such an extent that it interferes with a person's daily life and activities), and gastronomy
with a GT.
A review of Resident 28's Order Summary Report, dated 12/1/23, indicated, Resident 28 had physician's
orders for Vitamin C tablet 500 mg to give one tablet by month one time a day for supplement and Zinc
Sulfate Capsule 220 mg to give one capsule by mouth one time a day for wound healing.
During an observation on 12/21/23 at 8:55 a.m. in Resident 28's room, Licensed Vocational Nurse (LVN) 3
was observed crushing Vitamin C tablet and Zinc Sulfate Capsule and administered both medications via
GT route, not by mouth as ordered by the physician.
For Resident 28, the licensed nurse did not verify the physician's orders for Vitamin C tablet (vitamin
supplement) and Zinc Sulfate (mineral supplement used for wound healing) capsule by mouth to Resident
28, who had difficulty swallowing.
A review of facility's policy and procedure titled, Administering Medications, dated March 2023, indicated
Medications are administered in accordance with prescriber orders.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 30 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review the facility failed to ensure its residents were free from significant
medication error as indicated in the facility's policy and procedure related to medication administration by
failing to:
Residents Affected - Some
1. For Resident 26, the licensed nurse attempted to administer Morphine Sulfate (MS-a medication used to
relieve sever pain) solution via mouth instead of via the gastrostomy tube (G-tube, a tube that is surgically
inserted into the resident's stomach to allow access for food fluids and medications) as ordered by the
physician.
2. For Resident 13, the licensed nurse failed to check the resident's apical pulse (a pulse site on the left
side of the chest over the pointed end of the heart) before administering Digoxin (a heart medication) as
ordered by the physician.
3. For Resident 28, the licensed nurse did not verify the physician's orders for Vitamin C tablet (vitamin
supplement) and Zinc Sulfate (mineral supplement used for wound healing) capsule by mouth to Resident
28, who had difficulty swallowing.
These deficiency practices had the potential to put the facility's residents at risk for significant medication
errors, aspiration (choking) and/or result in adverse reaction (undesired effect) to medications and lead to
complications and/or death.
Findings:
1. A review of Resident 26's admission Record, dated 12/19/23, the record indicated, Resident 26 was
admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included dementia (the loss
of cognitive functioning [thinking, remembering, and reasoning] to such an extent that it interferes with a
person's daily life and activities), gastrostomy (a surgical procedure used to insert a tube, often referred to
as a G-tube, through the abdomen and into the stomach used to deliver medication and food in fluid form),
and dysphagia (difficult swallowing).
A review of Resident 26's Minimum Data Set (MDS- a comprehensive assessment and screening tool)
dated 11/15/23, the MDS indicated, Resident 26 had severely impaired cognitive (ability to think, reason
and remember) patterns for daily decision making, and was dependent (helper does all the effort, resident
does none of the effort to complete the activity) in all activities of daily living.
A review of Resident 26's Order Summary Report, dated 12/21/23, indicated, Resident 26 had a
physician's order for Morphine Sulfate (MS, a pain control medication) solution to give via G-tube route
started on 11/8/23.
During a concurrent observation and interview on 12/20/23 at 9 a.m. in Resident 26's room, Licensed
Vocational Nurse (LVN) 1 was observed preparing to give 0.25 ml (milliliter, a measure unit) MS solution in
a syringe and attempted to administer to Resident 26 by mouth. Resident 26 observed moving her head
from side to side to avoid the syringe. LVN 1 stated, she did not check the physician's order to check what
route the MS was ordered to be administered. LVN 1 stated, she tried to give sublingually (under the
tongue) because it was how Morphine Sulfate solution was usually ordered.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 31 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview on 12/20/23 at 11:45 a.m., with the Director of Nursing (DON), the DON stated, it was
important for all LVNs to administer the prescribed medications via the right route as ordered by the
physician because if a resident had trouble swallowing and the medications were administered by mouth,
there would be a high risk for the resident to aspirate (choke).
2. A review of Resident 13's admission Record, dated 12/21/23, indicated, Resident 13 was admitted to the
facility on [DATE] and readmitted on [DATE] with diagnoses that included heart failure, atrial fibrillation (Afib,
an irregular and often very rapid heart rhythm), hypertension (high blood pressure), and hyperlipidemia (an
abnormally high concentration of fat particles in the blood).
A review of Resident 13's History and Physical, dated 5/19/23, the record indicated, Resident 13 had the
capacity to understand and make decisions.
A review of Resident 13's MDS, dated [DATE], the MDS indicated, Resident 13 needed partial to moderate
assistance (helper does less than half the effort. Helper lifts holds, or supports trunk or limbs, but provides
less than half the effort) in oral hygiene, upper body dressing, and personal hygiene.
A review of Resident 13's Order Summary Report, dated 12/1/23, indicated, Resident 13 had a physician's
order for Digoxin oral (given by mouth) tablet 125 mcg (microgram, a weight measure unit) to give one
tablet one time a day for Afib and to hold if apical pulse below was 60 beats per minute.
During an observation on 12/20/23 at 9:39 a.m. in Resident 13's room, LVN 2 was observed checking the
blood pressure manually for Resident 13 without checking for the resident's pulse before administering
Digoxin.
During an interview on 12/20/23 at 9:50 a.m. with LVN 2, LVN 2 stated she briefly checked the Resident
13's pulse in the wrist area (radial pulse), which was not the apical pulse. LVN 2 stated, she forgot that the
apical pulse should be checked in the chest area.
During an interview on 12/20/23 at 10:05 a.m. with Registered Nurse Supervisor (RNS), RNS stated, apical
pulse was different than the pulse on the wrist pulse, it was very important to follow the physician order to
make sure the apical pulse was within the acceptable range before administering Digoxin because the
medication could drop the heart rate and cause harm to the resident.
During an interview on 12/20/23 at 11:45 a.m. with the DON, the DON stated Digoxin could drop the heart
rate to a dangerous range that could lead to dead.
3. A review of Resident 28's admission Record, dated 12/21/23, indicated, Resident 28 was admitted to the
facility on [DATE] and readmitted on [DATE] with diagnoses that included Alzheimer's disease (a brain
disorder that slowly destroys memory and thinking skills, and eventually, the ability to carry out the simplest
tasks), dysphagia (difficult swallowing), dementia [the loss of cognitive functioning (thinking, remembering,
and reasoning) to such an extent that it interferes with a person's daily life and activities), and gastronomy
with a GT.
A review of Resident 28's History and Physical, dated 3/27/23, the record indicated, Resident 28 did not
have the capacity to understand and make decisions.
A review of Resident 28's MDS, dated [DATE], indicated, Resident 28 was dependent (helper dose all
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 32 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
of the effort. Resident does none of the effort to complete the activity or the assistance of 2 or more helpers
is required for the resident to complete the activity) in oral hygiene, toileting, shower and personal hygiene.
A review of Resident 28's Order Summary Report, dated 12/1/23, indicated, Resident 28 had physician's
orders for Vitamin C tablet 500 mg to give one tablet by month one time a day for supplement and Zinc
Sulfate Capsule 220 mg to give one capsule by mouth one time a day for wound healing.
During an observation on 12/21/23 at 8:55 a.m. in Resident 28's room, Licensed Vocational Nurse (LVN) 3
was observed crushing Vitamin C tablet and Zinc Sulfate Capsule and administered both medications via
GT route, not by mouth as ordered by the physician.
During an interview on 12/21/23 at 9:25 a.m. with Minimum Date Set (MDS) Coordinator, the MDS
Coordinator stated, LVNs were responsible to review the physician's orders before preparing and
administering them to the residents. If there were any orders that the LVN suspected to be incorrect, or not
a usual route, the LVN should clarify with the physician right away and reorder if needed before continuing
their medication administration.
During an interview on 12/21/23 at 10 a.m., LVN 2 stated she did not see that the physician's orders for
Vitamin C and Zinc was to be given via oral and not via GT. LVN 2 stated, all licensed nurses were
responsible to review the orders and clarify if the orders were for the wrong route.
A review of facility's policy and procedure (P&P) titled, Administering Medications, dated March 2023,
indicated Medications are administered in a safe and timely manner, and as prescribed. Medications are
administered in accordance with prescriber orders.
A review of facility's P&P titled, Physician Orders and Telephone Orders, dated 1/04, indicated, the new
month's orders are to be compared with the previous month's orders, a qualified person, preferable by a
licensed nurse, shall review all orders for accuracy, completeness, and clarity, and include signature and
date the computer orders to indicate that these have been reviewed, corrected, and are accurate.
A review of facility's P&P titled, LVN Job Description, dated 8/23/11, indicated LVNs are responsible to
prepare and pass medications as indicated, administer medication following regulatory guidelines.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 33 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
Based on observation, interview and record review, the facility failed to ensure one of five sampled
residents (Resident 54) who was assessed by the facility as allergic to fish, was not served fish with the
meal as indicated in Resident 54's plan of care and the facility's policy and procedure.
This deficient practice had the potential to result in Resident 54 to experience an allergic reaction and
anaphylactic shock (a severe, potentially life-threatening allergic reaction that can develop rapidly) which
could lead to death.
Findings:
During a review of Resident 54's admission Record indicated the facility initially admitted Resident 54 on
1/19/23 and readmitted him on 11/10/23 with diagnoses that included anxiety disorder (a mental health
disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's
daily activities) and dementia (a general term for the impaired ability to remember, think, or make decisions
that interferes with doing everyday activities).
During a review of Resident 54's Minimum Data Set (MDS, a standardized assessment and care planning
tool), dated 9/15/23, indicated Resident 54 had severely impaired memory and cognitive (ability to think and
reasonably) impairment. The MDS indicated Resident 54 required partial/moderate assistance with eating
and dependent with toileting hygiene and shower/bath self.
During a review of Resident 54's Care Plan, dated 2/2/23, indicated Resident 54 was allergic to fish and
would not receive any food that contains allergen daily.
During a review of Resident 54's Order Summary Report, dated 11/10/23, indicated Resident 54 diet order
indicated the resident was not to be served fish due to an allergy.
During a review of Resident 54's History and Physical (H&P), dated 11/13/23, indicated Resident 54 did not
have the capacity to understand and make decisions.
During a record review of Resident 54's Tray Ticket, dated 12/18/23, indicated Resident 54 was allergic to
fish and nuts.
During an observation and concurrent record review of the meal ticket on 12/18/23 at 12:55 PM, in
Resident 54's room, Resident 54 was sitting up on her bed eating by herself. A meal tray for lunch was on a
bedside tray table in front of her. Resident 54 scooped a piece of fish from the plate and ate it. A review of
the tray Ticket, dated 12/18/23, with Resident 54's picture, name, diet order that Resident 54 was allergic to
fish. The Surveyor immediately stopped Resident 54 from eating the fish and informed Licensed Vocational
Nurse (LVN 4).
During a concurrent observation, interview, and record review on 12/18/23 at 12:56 PM, with LVN 4,
Resident 54 had a half-eaten piece of fish on the plate with a Tray Ticket that indicated Resident 54 was
allergic to fish. LVN 4 stated fish should not be had been served to Resident 54's meal tray.
During a concurrent observation, interview and record review on 12/18/23 at 12:58 PM with Registered
Nurse (RN), Resident 54 had a half-eaten piece of fish on the plate with a Tray Ticket that
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 34 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
indicated Resident 54 was allergic to fish. The RN stated Resident 54 could have had an allergic reaction or
anaphylactic shock.
During an interview on 12/18/23 at 1:25 PM, with Certified Nursing Assistant (CNA) 3. CNA 3 stated she
passed the lunch meal tray to Resident 54 today and she did not check Resident 54's Tray Ticket that
indicated Resident 54 was allergic to fish and she did not realize there was fish was on Resident 54's plate.
CNA 3 stated she should have checked the tray ticket and what was on the plate to make sure resident
receive appropriate food to prevent harms.
During an interview on 12/19/23 at 12:35 PM, with the Infection Preventionist Nurse (IPN). The IPN stated
he checked every resident's meal tray against Tray Card and the weekly menu, and diet report to make sure
residents receive food that was consistent with the physician's diet orders, likes and dislikes and allergies,
before CNAs passed the meal trays to the residents. The IPN stated he did not know how he missed to
check Resident 54's meal tray yesterday and Resident 54 ate fish while the Tray Card indicated allergic to
fish. The IPN stated he should have checked more carefully to make sure everything matched with the
physician's order and the Tray Ticket to ensure safety to all residents.
During an interview on 12/19/23 at 3:32 PM, with Dietary [NAME] (DC). The DC stated yesterday at lunch
(12/18/23) she was responsible in reading the tray cards to the cook, receiving the plates with food from the
cook, and placing the plates to the resident's meal trays containing resident's Tray Card. The DC stated she
was aware of Resident 54 was allergic to fish and she misplaced the wrong plate which had fish on
Resident 54's meal tray because she was so busy. The DC stated she should double check the plate and
the tray card to prevent harms to Resident 54.
During a review of the facility's policy and procedure titled, Menu, dated 2019, indicated the Dietary
Services Supervisor and cooks are trained and responsible for the preparation and service of therapeutic
diets prescribed.
During a review of the facility's policy and procedure titled, Diet Order, dated 2019, indicated The resident's
name, diet order, food likes and dislikes, allergies will be noted on the resident's Profile Card and tray card
for staff reference.
During a review of the facility's policy and procedure titled, Job Description for Dietary Cook, dated
10/12/11, indicated dietary cook's essential duties and responsibilities included Reads orders on color
coded cards or posted board to assure residents' dietary orders and restrictions are followed.
During a review of the facility's policy and procedure titled, Job Description for Certified Nursing Assistant,
dated 8/23/11, indicated CNA's essential duties and responsibilities included to assist residents with tray
pass and appropriate diet as indicated/ordered.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 35 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation interview and record review the facility failed to follow professional standards for food
service safety, in accordance with the facility's policy and procedure on Refrigerator / Freezer Storage, by
failing to:
1. Label and date 31 covered glasses of milk in the refrigerator.
2. Label and date an open bag of hashbrown in the freezer.
These deficient practices had the potential to result in food contamination, growth of microorganisms
(disease causing organism) that could cause foodborne illness (food poisoning or food illness due to
pathogens (harmful organism that cause illness such as bacteria, viruses, or parasites) and toxins that
contaminate food.
Findings:
During an initial kitchen observation conducted with the Dietary Service Supervisor (DSS) on 12/18/2023 at
8:30 AM, the facility's refrigerator had 31 covered glasses of milk without a label or date. In a concurrent
interview, the DSS stated, the glasses of milk should be dated to ensure it is used first and the milk is still
fresh, not spoiled for the residents to consume. The DSS stated, spoiled milk can harbor bacteria and
cause foodborne illnesses.
During a concurrent observation and interview on 12/18/2023 at 8:35 AM, with the DSS, the refrigerator
had five pieces of hashbrown in an open bag without a label or date. The DSS stated, the bag of
hashbrown should have been dated to ensure that it is used first and not too old for residents' consumption.
The DSS stated, an old bag of hashbrown may have bacteria buildup and cause foodborne illnesses.
During a review of the facility's policy and procedure titled, Refrigerator / Freezer Storage, revised 2019,
indicated left over food or unused portion of packaged food should be covered, dated, and labeled to
ensure the will be used first.
A review of the Food Code 2022, indicated 3-501.17 Ready-to-Eat, Time/Temperature Control for Safety
Food, Date Marking. The Food Code indicated READY-TO-EAT, TIME/TEMPERATURE CONTROL FOR
SAFETY FOOD prepared and held in a FOOD ESTABLISHMENT for more than 24 hours shall be clearly
marked to indicate the date or day by which the FOOD shall be consumed on the PREMISES, sold, or
discarded when held at a temperature of 5ºC (41ºF) or less for a maximum of 7 days. The day
of preparation shall be counted as Day 1. READY-TO-EAT TIME/TEMPERATURE CONTROL FOR
SAFETY FOOD prepared and PACKAGED by a FOOD PROCESSING PLANT shall be clearly marked, at
the time the original container is opened in a FOOD ESTABLISHMENT and if the FOOD is held for more
than 24 hours, to indicate the date or day by which the FOOD shall be consumed on the PREMISES.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 36 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility did not dispose garbage and refuse properly
by not covering two of two metal dumpsters (large trash container designed to be emptied into a truck) due
to overflowing garbage bags, leaving 10 trash bags on the ground next to the dumpster, while waiting for
trash to be picked up by the garbage truck.
Residents Affected - Some
This deficient practice had a potential to attract birds, flies, insects, pest and possibly spread infection to 70
of 70 facility residents and affect including staff and visitors.
Findings:
During an observation of the dumpster area outside of the facility side entrance on 12/18/2023 at 8 AM, two
out of two metal dumpsters were not covered due to overflowing trash bags leaving 10 trash bags on the
ground next to the dumpster.
During a concurrent observation of the dumpster area outside the facility side entrance and interview with
Dietary Service Supervisor (DSS) dated 12/18/2023 at 8:40 AM, the DSS stated that the two-metal
dumpsters were overflowing with trash bags and 10 trash bags were found on the ground. The DSS stated,
everyone in the facility uses the metal dumpster for trash. The DSS stated, overflowing dumpster could
attract pest and be a source of infection.
During a concurrent observation of the dumpster area outside the facility side entrance and interview with
the Housekeeping Supervisor (HKSS) on 12/18/2023 at 8:50 AM. The HKS stated the two-metal dumpster
were overflowing with trash bags. The HKS stated, the two-metal dumpster should not be left open with
overflowing trash bags, and the trash bags should not be left on the ground because it could attract animals
and pest.
During an interview on 12/18/2023 at 9 AM with the Administrator (ADM), the ADM stated the two-garbage
bins outside the facility should be kept always closed. The ADM stated, if the two-garbage bins are full, she
should have been called so she could have called the garbage company for immediate pick up. The ADM
stated, leaving the two-garbage bins open due to overflowing trash bags could not only attract animals and
pest, but it could also be a source of infection that could affect the residents and staff of the facility.
A review of the facility's policies and procedures (P&P) titled Waste Control and Disposal, revised 2019,
indicated, outside garbage bin should be kept closed at all times and surrounding area should be kept
clean.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 37 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0865
Have a plan that describes the process for conducting QAPI and QAA activities.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review the facility's Quality Assurance Performance Improvement ([QAPI] performed a
systematic, interdisciplinary, comprehensive, and data-driven approach to maintain and improve quality in
nursing homes) committee failed to identify facility and resident care issues, develop, and implement
appropriate plans of action, in accordance with the facility's policy and procedures on Continuous Quality
Improvement Program (QAPI), by failing to:
Residents Affected - Few
1a. Ensure the QAPI committee identified and developed measures to ensure the Minimum Data Set-a
resident assessment and care planning tool (MDS) were completed and transmitted timely to the CMS data
System timely by the MDS Coordinator after reviewed by the DON for eight of eight residents (Residents
42, 62, 26, 65, 58, 28, 40 and 41).
1b. Ensure the QAPI committee evaluated that competency of the MDS coordinator to ensure timely
completion and submission of the MDS assessments to the Center for Medicaid and Medicare System
(CMS).
These deficient practices had resulted in incomplete and/or late MDS transmission to the CMS data system
that affects the care planning and quality of care and quality of life of the residents.
2. Ensure the QAPI committee systematically implemented and evaluated measures related to water safety
in the facility by testing the water for Legionella (a bacteria that can cause serious type of pneumonia ([lung
infection] that is contracted by breathing in small droplets of water or accidently swallow water containing
Legionella into the lungs).
This deficient practice could result in widespread infection of the Legionella in the facility that affects the
lives of the residents, visitors and staffs.
Cross reference to F636, F638 And F640.
Findings:
1a. A review of Resident 42's admission Record dated 12/20/23 indicated, Resident 42's most recent
admission date to the facility was 8/23/19, with diagnosis that included dementia [the loss of cognitive
functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily
life and activities], hypertension (high blood pressure), and anxiety disorder (a group of mental disorders
characterized by significant feelings of fear)
A review of Resident 42's annual comprehensive MDS indicated October 19, 2023, as the assessment
reference date (ARD- last day of the observation period that the assessment covers for the resident).
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator, the MDS
Coordinator stated, Resident 42's annual comprehensive MDS should had been completed and submitted
to the CMS data base on 10/19/23. The MDS Coordinator stated completed the review of completion of the
MDS on 12/16/23 and submitted on the MDS on 12/19/23 (57 calendar days late).
During an interview on 12/20/23 at 11:28 AM with the Director of Nursing (DON), the DON stated the MDS
Nurse was in charge for updating and transmitting the MDS quarterly and annually, and there should not be
any reason why he did not complete and transmit the MDS to the CMS data base timely. The
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 38 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0865
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
DON stated it was important to complete and transmit MDS timely so that the facility would know if the
resident had any significant changes in condition that needed to be addressed and a care plan could be
developed based on the residents' status.
1b. A review of Resident 26's admission Record, dated 12/20/23 indicated, Resident 26's was admitted on
[DATE], with diagnosis that included dementia [the loss of cognitive functioning (thinking, remembering, and
reasoning) to such an extent that it interferes with a person's daily life and activities].
A review of Resident 26's quarterly MDS, dated [DATE], as the assessment reference date (ARD- last day
of the observation period that the assessment covers for the resident).
During a concurrent interview and record review on 12/19/23 at 3:18 PM the MDS Coordinator stated,
Resident 26's quarterly MDS should have been completed and submitted on 11/3/23. MDS Coordinator
stated, he had not completed the MDS yet and was already more than 14 calendar late for quarterly MDS
completion.
1c. A review of Resident 65's admission Record dated 12/20/23 indicated, Resident 65's most recent
admission date to the facility was 8/1/23 with diagnosis that included depression (mood disorder that
causes a persistent feeling of sadness and loss of interest in life).
A review of Resident 65's quarterly MDS indicated November 10, 2023, as the assessment reference date
(ARD- last day of the observation period that the assessment covers for the resident).
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator, MDS
Coordinator stated, Resident 65's quarterly MDS should have been completed and submitted on 11/10/23.
The MDS Coordinator explained, he completed and submitted the MDS to the CMS data base on 12/19/23
(which was 39 calendar days past due) for the quarterly MDS completion.
1d. A review of Resident 58's admission Record dated 12/20/23 indicated, Resident 58's most recent
admission date to the facility was 4/25/23 with diagnosis that included dementia [the loss of cognitive
functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily
life and activities].
A review of Resident 58's quarterly MDS indicated November 9, 2023, as the assessment reference date
(ARD- last day of the observation period that the assessment covers for the resident).
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator, MDS
Coordinator stated, Resident 58's quarterly MDS should have been completed and submitted the MDS
assessment to the CMS data base on 11/9/23. The MDS Coordinator stated, he had not completed
transmitting the MDS assessment in the CMS data base (which was already 40 calendar days late) for
quarterly MDS completion.
1e. A review of Resident 28's admission Record dated 12/20/23 indicated, Resident 28's most recent
admission date to the facility was 3/24/23 with diagnosis that included Alzheimer's disease (a brain disorder
that slowly destroys memory and thinking skills, and eventually, the ability to carry out the simplest tasks).
A review of Resident 28's quarterly MDS indicated October 18, 2023, as the assessment reference
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 39 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0865
date (ARD- last day of the observation period that the assessment covers for the resident).
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator, MDS
Coordinator stated, Resident 28's quarterly MDS should have been completed and submitted on 10/18/23
(which was 51 calendar days late). The MDS Coordinator stated, the MDS assessment was completed on
12/15/23, and submitted to the CMS data base on 12/19/23 (which was 4 calendar days late).
Residents Affected - Few
During an interview on 12/20/23 at 11:28 AM with the Director of Nursing (DON), the DON stated the MDS
Coordinator was in charge for updating and transmitting the MDS quarterly and annually, and there should
not be any reason why he did not complete and transmit MDS timely. The DON stated it was important to
complete and transmit MDS timely so that the facility would know if the resident had any significant
changes in condition that needed to be addressed and a care plan could be developed based on the
residents' status.
1f. A review of Resident 40's admission Record dated 12/20/23 indicated, Resident 40's most recent
admission date to the facility was 5/6/23 with diagnosis that included dementia [the loss of cognitive
functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily
life and activities].
A review of Resident 40's quarterly MDS indicated November 13, 2023, as the assessment reference date
(ARD- last day of the observation period that the assessment covers for the resident).
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator, MDS
Coordinator stated, Resident 40's quarterly MDS should have been completed and submitted to the CMS
data base on 11/13/23. MDS Coordinator stated, he did not check if the MDS assessment was completed,
and he did not transmit the MDS to the CMS data base on 11/13/23 (which was 36 days calendar late) for
quarterly MDS completion.
During an interview on 12/20/23 at 11:28 AM with the Director of Nursing (DON), the DON stated the MDS
Coordinator was in charge for updating and transmitting the MDS quarterly and annually, and there should
no reason why he did not complete and transmit the MDS in the CMS data base timely. The DON stated it
was important to complete and transmit the MDS timely so that the facility would know if the resident had
any significant changes in condition that needed to be addressed and a care plan could be developed
based on the residents' status.
1g. A review of Resident 62's admission Record dated 12/20/23 indicated, Resident 62's most recent
admission date to the facility was 6/13/23, with diagnosis that included hypertension (high blood pressure),
hyperlipidemia (an abnormally high concentration of fat particles in the blood), depression (mood disorder
that causes a persistent feeling of sadness and loss of interest in life), and type 2 diabetes mellitus
(condition that results in too much sugar circulating in the blood).
A review of Resident 62's comprehensive Minimum Data Set (MDS - a comprehensive standardized
assessment and screening tool) indicated October 22, 2023, as the assessment reference date (ARD- last
day of the observation period that the assessment covers for the resident) following a significant change in
status.
During a concurrent interview and record review on 12/19/23 at 3:18 PM with MDS Coordinator stated,
Resident 62's comprehensive MDS should had been completed and submitted to the CMS data base on
10/22/23 due to the resident's signification change in condition of admission to hospice (an
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 40 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0865
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
end-of-life care) on 10/9/23. The MDS Coordinator stated he completed the comprehensive MDS review on
12/17/23 and submitted the MDS on 12/19/23 (69 calendar days late).
1h. During a review of Resident 68's admission Record indicated the facility transmission admitted Resident
68 on 4/15/23 with diagnoses that included dementia (a general term for the impaired ability to remember,
think, or make decisions that interferes with doing everyday activities) and end stage renal disease [a
condition in which the kidneys (human organ) lose the ability to remove waste and balance fluids.
During a review of Resident 68's Minimum Data Set (MDS, a standardized assessment and care planning
tool), dated 10/23/23, indicated Resident 68 had severely impaired memory and cognitive (ability to think
and reasonably) impairment. The MDS indicated Resident 68 required setup or clean-up assistance with
eating and supervision or touching assistance with personal hygiene, dressing, toilet hygiene, shower/bath
self, and chair/bed-to-chair transfer. The MDS indicated the completion date of Resident 68's Quarterly
MDS Assessment was 11/6/23.
During a review of MDS Assessment, dated 12/20/23, indicated Resident 68's quarterly Assessment for
10/23/23 was accepted on 12/19/23.
During an interview on 12/19/23 at 11:27 AM with the MDS nurse, the MDS nurse stated he transmitted
Resident 68's quarterly MDS for 10/23/23 after the recertification survey started on 12/18/23. The MDS
nurse stated he transmitted the MDS late and he should transmit it in 11/23.
During an interview on 12/20/2 at 11:28 AM with the Director of Nursing (DON), the DON stated the MDS
nurse was in charge for updating MDS quarterly and annually and it should not be any reason why he did
not complete and transmit MDS timely. The DON stated it was important to complete and transmit MDS
timely because the facility could know if the resident had any significant changes or condition to develop the
plan of care based on the residents' status.
2. During an interview on 12/21/23 at 10:45 AM with the Maintenance Supervisor (MS), the MS stated he
was not aware of the facility conducting water testing for legionella.
During a concurrent interview and record review on 12/21/23 at 11:30 AM with the MS, the MS stated they
could not find any records of water being tested for legionella in the facility and they did not know for how
long the facility had not tested water for legionella. The MS stated if the water was not tested, they would
not know if the water had legionella and they were not able to monitor the water safety. The MS stated it
was important to test the water for legionella to prevent resident form contracting legionella disease.
During an interview on 12/21/2023, at 1:41 PM, with the ADM, the ADM stated the facility did not identify
and addressed concerns on any of their QAPI meeting in the past 6 months regarding the water testing for
legionella in the facility and the timely completion and submission of MDS.
During a record review of the undated facility's policy and procedure (P&P) titled, Continuous Quality
Improvement Program (QAPI), indicated the facility should establish and maintain the development,
implementation, monitoring and follow-up of the QAPI that was designed to improve resident care and to
correct any adverse problems.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 41 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed implement the facility's policy and procedure on
infection control to prevent spread of infection by failing to
Residents Affected - Some
1.
ensure the nasal cannula (NC-a device used to deliver supplemental oxygen to people) tubing was
changed weekly for Resident 60 and Resident 61.
2.
ensure to date the gastrostomy (a creation of an artificial external opening into the stomach for nutritional
support) feeding tubing for Resident 28 and Resident 37.
3.
ensure the facility staff to perform hand hygiene and wear proper personal protective equipment before
providing care to Resident 26.
4.
ensure the facility to conduct water testing for legionella (bacteria most found in water, including
groundwater, fresh and marine surface waters that causes severe pneumonia [severe infection in the
lungs])
These deficient practices had the potential to result in the infection (a process when a microorganism, such
as bacteria, fungi, or a virus, enters a person's body and causes harm) and a widespread infection in the
facility.
Findings:
1b. During a review of Resident 61's admission Record indicated the facility initially admitted Resident 61
on 5/22/22 and readmitted on [DATE] with diagnoses that included dementia (a general term for the
impaired ability to remember, think, or make decisions that interferes with doing everyday activities) and
hypertension (high blood pressure).
During a review of Resident 61's Minimum Data Set (MDS, a standardized assessment and care planning
tool), dated 10/14/23, indicated Resident 61 had severely impaired memory and cognitive (ability to think
and reasonably) impairment. The MDS indicated Resident 61 required partial/moderate assistance with
eating, shower/bathe self, and chair/bed-to-chair transfer.
During a review of Resident 61's Order Summary Report, dated 12/14/23, indicated Resident 61 to receive
oxygen at two liter per minute (l/min, a measurement unit) via nasal cannula (NC-a device used to deliver
supplemental oxygen to people), and to change NC and oxygen tubing every night shift every Sunday.
During an observation on 12/18/23 at 10:48 AM, with Licensed Vocational Nurse (LVN) 4, in Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 42 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
61's room, next to Resident 61's bed was an oxygen concentrator connected to a NC tubing with a label
dated 12/5/23. LVN 4 stated Resident 61 was on oxygen and the NC tubing should be changed weekly. LVN
4 stated the NC tubing for Resident 61 was dated 12/5/23 and it should be discarded and replaced with a
new NC tubing by 12/12/23. LVN 4 stated she was not sure why the NC tubing was not changed. LVN 4
stated if the NC tubing was not changed weekly, and it might cause infection to the residents.
Residents Affected - Some
During a review of the facility's undated policy and procedure titled, Oxygen Administration, indicated
Oxygen tubing should be changed weekly and as needed and the date, time and initials should be noted on
oxygen equipment when it is initially used and when changed.
4. During an interview on 12/21/23 at 10:45 AM with the Maintenance Supervisor (MS), the MS stated he
was not aware of the facility conducting water testing for Legionella.
During a concurrent interview and record review on 12/21/23 at 11:30 AM with the MS, the MS stated they
could not find any records of water being tested for Legionella in the facility and they did not know for how
long the facility had not tested water for Legionella. The MS stated if the water was not tested, they would
not know if the water had Legionella bacteria and they were not able to monitor the water safety. The MS
stated it was important to test the water for Legionella to prevent resident form contracting Legionella
disease.
During a review of the facility's policy and procedure (P&P) titled, Legionella Water Management Program,
revised on 7/2017, indicated the water management program included Specific measures used to control
the introduction and/or spread of legionella; The control limits or parameters that are acceptable and that
are monitored; a diagram of where control measures are applied; and a system to monitor control limits and
the effectiveness of control measures.
Findings:
3. A review of Resident 26's admission Record, dated 12/19/23, the record indicated, Resident 26 was
admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included dementia [the loss
of cognitive functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a
person's daily life and activities), gastrostomy (a surgical procedure used to insert a tube, often referred to
as a G-tube, through the abdomen and into the stomach used to deliver medication and food in fluid form),
bacteremia (the presence of bacteria in the blood).
A review of Resident 26's Minimum Data Set (MDS- a comprehensive assessment and screening tool)
dated 11/15/23, the MDS indicated, Resident 26 had severely impaired cognitive (ability to think, reason
and remember) patterns for daily decision making, and was dependent (helper does all of the effort,
resident does none of the effort to complete the activity) in all activities of daily living.
A review of Resident 26's History and Physical, dated 10/25/22, Resident 26 had history of MRSA
bacteremia (presence of multidrug-resistant bacteria in the blood).
A review of Resident 26's Care Plan, dated 5/3/23, the record indicated, Resident 26 was at moderate risk
for infection related to G-tube placement. To reduce the risk for multidrug-resistant organisms (MDRO,
bacteria that resist treatment with more than one antibiotic) transmission, the interventions included, the
staff will perform hand hygiene, wear gowns and gloves while performing high contact activities such as
morning and evening care, changing linens, providing hygiene, incontinence
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 43 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
care and provide enhanced standard precaution as indicated.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent observation and interview on 12/18/23 at 9:55 a.m. with Certified Nursing Assistant
(CNA) 1 in Resident 26's room, an Enhanced Standard Precaution (ESP) signage was observed on the
wall next to the entrance of the room with a Personal Protective Equipment (PPE, specialized clothing or
equipment, worn by an employee for protection against infectious materials) storage cart. CNA 1 was
observed walking into the room without washing hands, wearing gowns or gloves. Then, CNA 1 was
observed lifting Resident 26's gown and touching the G-tube feeding. CNA 1 stated, he was about to give
Resident 26 a bed bath.
Residents Affected - Some
During an observation on 12/18/23 at 9:56 a.m. in Resident 26's room, Infection Prevention (IP) Nurse was
observed walking in the room and reminded CNA 1 to come out of the room to wear gloves and gown
because Resident 26 was a high risk for infection due to the presence of G-tube feeding.
During an interview on 12/18/23 at 9:56 a.m. with CNA 1, CNA 1 stated, he always made sure to wear PPE
but he forgot to do it this time. CNA added, it was important to wear gown and gloves to protect high risk
residents and prevent the spread of infection.
During an observation on 12/18/23 at 9:57 a.m. outside of Resident 26's room, CNA 1 was observed
preparing to enter Resident 26's room and put on a gown and put on gloves without washing his hands.
CNA 1 stated, I'm sorry, I forgot to wash my hands.
During an interview on 12/18/23 at 10 a.m., the IP Nurse stated, Resident 26 had G-tube feeding and a
history of MRSA ( Methicillin-resistant Staphylococcus aureus (MRSA)infection caused by a type of staph
bacteria that's become resistant to many of the antibiotics-medication used to treat infection), so all staffs
were supposed to wash hands, wear gloves and gown before providing direct care to Resident 26. The IP
Nurse also stated, without washing hands, gown up and wear gloves, there was a high chance that
Resident 26 could get an or transmit infection to other residents and health care providers.
During a review of the facility's policy and procedure (P&P) titled, Enhanced Standard Precaution, undated,
the P&P indicated, ESP is an infection control intervention designed to reduce transmission of MDRO. ESP
involve gown and glove use during high contact resident care activities for resident known to be colonized
or infected with a MDRO as well as those at increased risk of MDRO acquisition. All residents will be
assessed for the need of ESP upon admission and quarterly: Presence of feeding tube. Perform hand
hygiene, wear gowns and gloves while performing the following tasks associated with the greatest risk for
MDRO contamination of health care providers' hands, clothes and the environment: any care activity where
close contact with the resident is expected to occur such as bathing, peri-care (perineal care), assisting
with toileting, changing incontinence (no control urine and bowel movement) briefs, transferring.
Findings:
1. a. During a review of Resident 60s admission Record dated 12/19/2023, indicated Resident 60 was
admitted to the facility on [DATE], with diagnoses that included chronic obstructive pulmonary disease
(COPD-a disease that cause airflow blockage in the lungs and difficulty breathing).
During a review of Resident 60s Minimum Data Set (MDS) -a standardized assessment and screening tool
dated 11/03/23, the MDS indicated Resident 60 had moderately impaired cognitive (ability to think,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 44 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
remember and reason). The MDS indicated Resident 60 required substantial/maximal assistance (helper
does more than half the effort) with roll left to right, sit to lying, lying to sitting on side of the bed, chair/bed
to chair transfer, toilet transfer, dressing, and required partial/moderate assistance (helper does more than
half the effort) with personal hygiene.
During a concurrent observation and interview on 12/18/2023, at 10:05 AM with Licensed Vocational Nurse
(LVN) 5 in Resident 60s room, Resident 60 was using NC labeled with the date 12/5/2023. LVN 5 stated,
the NC tubing was old and could have bacteria and cause diseases that could affect the residents and staff.
LVN 5 explained, the NC should have been changed weekly.
During a review of Resident 60s Order Summary Report (a physician's order), dated 11/1/2023, indicated
to administer oxygen at two liters (unit of capacity) per minute via NC continuously. And to change the
NC/mask every Sunday.
During an interview on 12/19/23 at 2:25 PM with the infection Preventionist Nurse (IPN), the IPN stated, the
NC should be changed once a week and as needed, because it could harbor bacteria and can be a cause
of infection to residents and staff.
A review of the policy and procedure (P&P) titled, Oxygen Administration, (undated), the P&P indicated, the
oxygen tubing should be changed weekly and as needed, including changing the mask, cannula sand
nebulizer equipment. The P&P indicated, the date, time and initials should be noted on oxygen equipment
when it is initially used and when changed.
A review of the facility's policy and procedure (P&P) titled, Infection Prevention and Control Program, dated
4/2023, the P&P indicated, an infection prevention and control program (IPCP) were established and
maintained to provide safe, sanitary, and comfortable environment and to help prevent the development and
transmission of communicable diseases and infections. The P&P indicated, prevention of infection incudes;
identifying possible infections or potential complications of existing infections, instituting measures to avoid
complications or dissemination (to spread), educating staff and ensuring that they adhere to proper
techniques and procedures.
2. a. During a review of Resident 37s admission Record, dated 12/19/2023, indicated Resident 37 was
admitted to the facility on [DATE], and was readmitted on [DATE], with diagnoses that included respiratory
failure (a condition in which the lungs fail to meet the body's oxygen demand and cause difficulty
breathing), hypertensive heart disease (the presence of elevated blood pressure for a long time),diabetes
mellitus (a condition of having high blood sugar), and dysphagia (difficulty swallowing).
During a review of Resident 37s MDS, dated [DATE], the MDS indicated Resident 37s cognitive status was
severely impaired. The MDS indicated Resident 37 required extensive assistance(resident involved in
activity, staff provide weight bearing support) with bed mobility, transfer, locomotion in the unit, and required
total dependence (full staff performance every time during entire 7-day period) with locomotion off unit,
dressing, eating, toilet use, personal hygiene.
During a concurrent observation and interview on 12/18/2023, at 11 AM with LVN 5 in Resident 37s room,
Resident 37 had GT without a label that indicated the date the GT was changed or to be changed. LVN 5
stated, the GT should have been dated. LVN 5 stated, GT could be old and an infection control issue
because no one could tell when it was changed. LVN 5 stated, old tubing could cause bacteria build up, and
a potential for infection.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 45 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview on 10/19/23 at 2:25 PM with the infection Preventionist Nurse (IPN), IPN stated, the GT
should be change daily and should be dated when it was changed. The IPN stated the GT could be old and
a source of infection that could negatively affect residents and staff health.
2.b. During a review of Resident 28s admission Record, dated 12/20/2023, indicated, Resident 28 was
admitted on [DATE], and readmitted on [DATE], with diagnoses that included pneumonia (an infection that
affects one or both lungs), hyperlipidemia (abnormally high levels of fats (lipids) in the blood), and dementia
(a syndrome (a group of related symptoms associated with an ongoing decline of the brain and its abilities).
During a review of Resident 28s, MDS, dated [DATE], the MDS indicated Resident 28 cognitive status was
severely impaired. The MDS indicated Resident 28 required extensive assistance with bed mobility, transfer,
locomotion on/off unit, dressing, toilet use, and personal hygiene, and required total dependence (full staff
performance every time during entire 7-day period) with eating.
During a concurrent observation and interview on 12/18/2023, at 11:10 AM with LVN 5 in Resident 28s
room, Resident 28 had a GT without a label of the date it was changed and when to be changed. LVN 5
stated, GT should have been labeled with the date. LVN 5 stated, the GT should have been dated. LVN 5
stated, GT could be old and an infection control issue because no one could tell when it was changed. LVN
5 stated, old tubing could cause bacteria build up, and a potential for infection.
A review of the policy and procedure (P&P) titled, Enteral Feeding Monitoring, (undated), the P&P
indicated, enteral tubing will be labeled with time and date with initials.
A review of the facility's policy and procedure (P&P) titled, Infection Prevention and Control Program, dated
4/2023, the P&P indicated, an infection prevention and control program (IPCP) were established and
maintained to provide safe, sanitary, and comfortable environment and to help prevent the development and
transmission of communicable diseases and infections. The P&P indicated, prevention of infection incudes;
identifying possible infections or potential complications of existing infections, instituting measures to avoid
complications or dissemination (to spread), educating staff, and ensuring that they adhere to proper
techniques and procedures.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 46 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to ensure one of five sampled residents (Resident 62), was
informed of the benefits and potential side effects (undesired effect) of Influenza (Flu- a type of respiratory
infection due to virus) vaccine (a substance injected into the muscle with the use of a needle to stimulate
immunity [defense against fight infection] to a particular infectious disease) prior to administration.
Residents Affected - Few
As a result of this failure Resident 62 was not able to exercise his right to have informed consent prior to
accepting to receive or not receive the annual influenza vaccine.
Findings:
A review of Resident 62's admission Record, dated 12/19/23, the record indicated, Resident 62 was
admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included cerebral infarction
(or a stroke, occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels
that supply it), Type 2 diabetes (disease that occurs when blood sugar is too high), hypertension (high
blood pressure), hyperlipidemia (an abnormally high concentration of fat particles in the blood), and
depression (mood disorder that causes a persistent feeling of sadness and loss of interest in life).
A review of Resident 62's Minimum Data Set (MDS- a comprehensive assessment and screening tool)
dated 8/2/23, the MDS indicated, Resident 62 needs extensive assistance (resident involved in activity, staff
provide weight-bearing support) in dressing, toilet use, personal hygiene, and limited assistance (resident
highly involved in activity, staff provide guided maneuvering of limbs or other non-weight bearing
assistance) in bed mobility.
A review of Resident 62's History and Physical, dated 6/15/23, the record indicated, Resident 62 was able
to make decision for activities of daily livings.
A review of Resident 62's Order Summary Report, dated 12/19/23, the record indicated, Resident 62 was
to receive seasonal influenza vaccine to be given annually between October and March for immunization
(vaccination).
A review of Resident 62's Resident Flu Vaccine Record, dated 10/7/23, the record indicated, Resident 62
consented and was given the influenza vaccine without being informed of the benefits and potential side
effects of the vaccine.
During an interview on 12/21/23 at 12:11 p.m. with Resident 62, Resident 62 stated, the facility staffs did
not inform him of the risks and benefits of Influenza vaccine prior to the administration of the vaccine.
Resident 62 added, the facility just brought him a paper and did not explain what he was signing, then the
staff asked him to sign the paper. Resident 62 stated he did not know anything about the side effects of
Influenza vaccine.
During a concurrent interview and record review on 12/21/23 at 12:16 p.m. with Infection Control Nurse
(IPN), Resident 62's Update Immunization, dated 10/10/23 indicated, there was no documented evidence
that Resident 62 or his representative was informed about the side effects of Influenza vaccine of prior to
administration of Flu vaccine. The IPN stated, it was not acceptable to administer Flu
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 47 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0883
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
vaccine without informing the residents of the risks and benefits of Flu vaccine and because it was the
resident's right to accept or refuse Flu vaccine after the resident was informed.
A review of the facility's policy and procedure (P&P) titled, Influenza Immunization, undated, the P&P
indicated, before offering the influenza immunization, each resident or the resident's legal representative
will receive education regarding the benefits and potential side effects of the immunization. The medical
record of the resident will include documentation that indicates: The resident or resident's legal
representative was provided education regarding the benefits and potential side effects of influenza
immunization.
Event ID:
Facility ID:
055670
If continuation sheet
Page 48 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0912
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single
resident rooms.
Based on observation, interview and record review, the facility failed to ensure resident's bedroom
measured at least 80 square feet (sq. ft.-a unit of measurement) per resident in multiple resident bedrooms
for 33 out of 44 rooms. Rooms 1, 2, 3, 4, 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25
,26, 27, 28, 29, 30, 31, and 32 measured less than 80 sq. ft. per resident.
This deficient practice had the potential to impact the ability to provide safe nursing care and privacy to the
residents.
Findings:
During a concurrent interview and record review on 12/20/23 at 3:30 PM, with the Administrator (ADM), the
Client Accommodations Analysis (CAA- a form used to identify the room sizes and number of beds in the
room), dated 12/20/23, indicated there were 42 resident's bedrooms in the facility that measured less than
80 sq. ft. per resident care area. The CAA indicated 42 resident's bedrooms did not measure 80 sq. ft. per
resident as listed below:
Rooms
Required Square Footage Square Footage
Number of Beds Number of Resident
1 160 151.2 2 2
2 160 144.88 2 2
3 160 134.88 2 1
4 160 156.76 2 2
6 160 159.18 2 2
7 160 141.47 2 2
8 160 149.54 2 2
9 160 141.47 2 2
10 160 149.66 2 1
11 160 141.47 2 2
12 160 141.69 2 2
14 320 314.27 4 4
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 49 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0912
15 320 291.48 4 4
Level of Harm - Potential for
minimal harm
16 320 291.48 4 4
17 320 291.48 4 4
Residents Affected - Some
18 160 144.42 2 2
19 160 144.54 2 2
20 320 291.48 4 2
21 320 291.48 4 4
22 160 144.54 2 2
23 320 291.48 4 3
24 160 144.58 2 2
25 320 291.48 4 4
26 160 149.85 2 2
27 160 148.01 2 2
28 160 138.99 2 1
29 160 145.91 2 2
30 160 138.99 2 0
31 160 145.91 2 1
32 160 138.92 2 0
During an interview on 12/19/23 at 12:05 PM, with Resident 47. Resident 47 stated he and his roommate
shared a room and the current room size was enough to ambulate and move around. Resident 47 stated
the current room size did not affect his comfort and care.
During an interview on 12/20/23 at 4:12 PM, with Resident 66's responsible party (RP 1). RP 1 stated he
stated he visited Resident 66 every day and he did not see any issue with the current size of the room. RP
1 stated Resident 66 uses a wheelchair, and the current room space was sufficient to transfer her from bed
to the wheelchair and get in and out of the room.
During an interview on 12/20/23 at 5:50 PM, with Restorative Nursing Assistant (RNA) 1, RNA 1 stated
there was no space issue for all the rooms and they were able to use move different equipment into the
room to provide exercise for resident without restriction. RNA 1 stated they were able to work with current
room size and safely transfer residents.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 50 of 51
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/21/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0912
Level of Harm - Potential for
minimal harm
Residents Affected - Some
During an interview on 12/20/23 at 5:54 PM, with Licensed Vocational Nurse (LVN) 2, LVN 2 stated there
was no problem with the current room size and they could move around the bed or nightstand to make
space to allow other equipment to go in and out of the room if needed. LVN 2 stated the current room size
did not affect the staff providing care to the residents.
During the re-certification survey observations, and interviews with residents and facility staff between
12/18/23 and 12/21/23, the above listed rooms had sufficient space for the residents' freedom of
movement. The rooms had adequate space to provide nursing care, privacy during care, and the ability to
maneuver resident care equipment with the room. The room size did not present any adverse effect on the
residents' personal space, nursing care, and comfort.
During the review of the facility's Variance request, dated 12/20/23, indicated that granting the variance will
not adversely affect the residents' health and safety or impede the ability of any residents to obtain their
highest level of partible wellbeing.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 51 of 51