F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to ensure to administer the morning medications as ordered
by the physician for one of three sampled residents (Resident 1), who receives dialysis (a procedure to
remove waste products and excess fluid from the blood when the kidneys stop working properly. It often
involves diverting blood to a machine to be cleaned) treatments three times a week outside the facility, at
7:45 AM as ordered by the physician.
Residents Affected - Some
This deficient practice had the potential for worsening Resident 1 ' s medical condition such as fluid
overload, high blood pressure, and heart complications.
Findings:
During a review of Resident 1's Face Sheet (admission record) indicated the resident was admitted to the
facility on [DATE] with diagnoses including end stage renal disease (a condition in which the kidneys lose
the ability to remove waste and balance fluids), dependence on renal dialysis, hyperglycemia (high blood
sugar), hypertension (high blood pressure).
During a review of Resident 1's History and Physical (H&P) dated 3/27/2024, indicated Resident 1 had the
capacity to understand and make decisions.
During a review of Resident 1's Minimum Data Set MDS, a standardized resident assessment and care
screening tool) dated 5/2/2024, indicated the resident ' s cognition was moderately impaired.
During a review of Resident 1's Order Summary Report Active Orders as of: 7/19/2024, indicated the
following physician order, order date 3/16/2024 indicated the following physician orders:
Resident 1 to have dialysis treatments on Mondays, Wednesdays and Fridays to the dialysis center via
gurney through van transportation, at 7:45 AM.
The Order Summary Report indicated medications ordered by the attending physician included:
-Amlodipine oral Tablet 5 mg, give one tablet by mouth one time a day for Hypertension
-Clopidogrel oral Tablet 75 mg, give one tablet by mouth one time a day for CVA Prophylaxis
-Cranberry Capsule 425 mg, give one tablet by mouth one time a day for UTI Prophylaxis
-Docusate Sodium 100 mg tablet, give one tablet by mouth one time a day for stool softener
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
055670
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
-Lasix 20 mg oral tablet, give one tablet by mouth one time a day for bilateral Edema
Level of Harm - Minimal harm
or potential for actual harm
-Magnesium Oxide 400 mg, give one tablet by mouth one time a day for low magnesium
Residents Affected - Some
-Namenda XR oral capsule Extended Release 21 mg, give one capsule by mouth one time a day for
Dementia
-[NAME]-[NAME] Oral Tablet one tablet, by mouth one time a day for Supplement
-Vitamin B6 oral tablet 100 mg, give one tablet by mouth one time a day for Supplement for Vitamin B
Deficiency
-Carvedilol oral tablet 3.125 mg, give one tablet by mouth two times a day for Hypertension
-Hydralazine HCL oral tablet 100 mg, give one tablet by mouth two times a day for Hypertension
During a review of Resident 1's Medication Administration Record (MAR) for the month of July 2024 9 AM
(morning) medications, showed that on 7/1/2024, 7/3/2024, 7/8/2024, 7/10/24, 7/15/24, and 7/17/2024
indicated the code number 5 (Hold/See Progress Notes) and on 7/5/2024 and 7/12/2024 indicated a code
number 9 (Other/See Progress Notes). The 9 AM medications were
-Amlodipine oral Tablet 5 mg
-Clopidogrel oral Tablet 75 mg
-Cranberry Capsule 425 mg
-Docusate Sodium 100 mg
-Lasix 20 mg
-Magnesium Oxide 400 mg
-Namenda XR oral capsule Extended Release 21 mg
-[NAME]-[NAME] Oral Tablet
-Vitamin B6 oral tablet 100 mg
-Carvedilol oral tablet 3.125 mg
-Hydralazine HCL oral tablet 100 mg
During an interview on 7/19/2024 at 10:30 AM, Licensed Vocational Nurse (LVN) 1 stated the facility ' s
morning medication administration time is 9 AM. LVN 1 stated medications can be administered one hour
early and one hour after. LVN 1 stated Resident 1 was on her regular daily resident assignments and goes
to the Dialysis center three times a week. LVN 1 stated Resident 1 usually leaves around 6:30 AM to 7:00
AM on dialysis days (Mondays, Wednesdays and Fridays) and comes back around 11:30 to 12 noon. LVN 1
stated when Resident 1 is out of the facility for dialysis treatments, she does not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
administer the 9 AM medications to Resident 1 since the time for administering the 9 AM medications had
already passed. LVN 1 stated she did not contact the attending physician to clarify if the licensed nurses
could administer the morning medications or hold Resident 1 ' s 9 AM medications.
During an interview and record review of Resident 1's MAR for the month of July 2024, on 7/19/2024 at
10:40 AM, LVN 1 stated Resident 1 did not receive her 9 AM medications on 7/1/2024, 7/3/2024, 7/5/2024,
7/8/2024, 7/10/24, 7/12/2024, 7/15/24 and 7/17/2024.
During a concurrent interview and record review of Resident 1's MAR for the month of July 2024, on
7/19/2024 at 11:41 AM, the Director of Nursing (DON) stated Resident 1 ' s morning medications (9 AM)
are the following:
-Amlodipine oral Tablet 5 mg
-Clopidogrel oral Tablet 75 mg
-Cranberry Capsule 425 mg
-Docusate Sodium 100 mg
-Lasix 20 mg
-Magnesium Oxide 400 mg
-Namenda XR oral capsule Extended Release 21 mg
-[NAME]-[NAME] Oral Tablet
-Vitamin B6 oral tablet 100 mg
-Carvedilol oral tablet 3.125 mg
-Hydralazine HCL oral tablet 100 mg
During the same interview, the DON stated there is no documented evidence that Resident 1 received the
9 AM medications on 7/1/2024, 7/3/2024, 7/5/2024, 7/8/2024, 7/10/24, 7/12/2024, 7/15/24 and 7/17/2024.
The DON stated if Resident 1 received the medications it would reflect in the MAR. The DON stated code
number 5 in the MAR means hold/see progress note and code number 9 indicated other/see progress note.
During an interview and record review of Resident 1's Nurses Progress Note for the month of July 2024 on
7/19/2024 at 11:45 AM, the DON stated the licensed staff documented that Resident 1 was on dialysis
treatments on 7/1/2024, 7/3/2024, 7/5/2024, 7/8/2024, 7/10/24, 7/12/2024, 7/15/24 and 7/17/2024 but did
not add any other information. The DON stated licensed staff should have clarified with the physician if the
9 AM medications should be administered or held while Resident was out on dialysis. The DON stated
there was no physician orders found from the physician that indicated to hold Resident 1 ' s morning
medications while out of the facility for dialysis treatments.
During an interview on 7/19/2024 at 1:10 PM, Registered Nurse (RN )1 stated if a resident is out of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
the facility during the time of medication administration due to dialysis treatments, the licensed staff should
have clarified with the attending physician if the medications should be administered or held for the day. RN
1 stated the potential outcome of not administering the medications to Resident 1 is fluid overload, high
blood pressure, and heart complications.
During a review of the facility ' s policy and procedure, revised in March 2023 and titled, Administering
Medication, indicated: Medications are administered in a safe and timely manner, and as prescribed. The
director of nursing services supervises and directs all personnel who administer medications and/or have
related functions. Staffing schedules are arranged to ensure that medications are administered without
unnecessary interruptions. Medications are administered in accordance with prescriber orders, including
any required time frame. Medication administration times are determined by resident need and benefit, not
staff convenience. Factors that are considered include: a. enhancing optimal therapeutic effect of the
medication; b. preventing potential medication or food interactions; and c. honoring resident choices and
preferences, consistent with his or her care plan. For residents not in their rooms or otherwise unavailable
to receive medication on the pass, the MAR may be ''flagged. After completing the medication pass, the
nurse will return to the missed resident to administer the medication.
Event ID:
Facility ID:
055670
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure a resident was free from significant medication error
by failing to administer insulin as ordered by the physician for one of three sampled residents (Resident 1),
who receives dialysis (a procedure to remove waste products and excess fluid from the blood when the
kidneys stop working properly. It often involves diverting blood to a machine to be cleaned) treatments three
times a week outside the facility.
Residents Affected - Few
This deficient practice had the potential for Resident 1 to have high blood sugar and complication such as
Diabetic ketoacidosis (condition develops when body does not have enough insulin and glucose can't enter
cells for energy, blood sugar level rises, and body begins to break down fat for energy which produces toxic
acids called ketones. Ketones accumulate in the blood and eventually spill into the urine. Diabetic
ketoacidosis can lead to a diabetic coma that can be life-threatening.
Findings:
During a review of Resident 1's Face Sheet (admission record) indicated the resident was admitted to the
facility on [DATE] with diagnoses including end stage renal disease (a condition in which the kidneys lose
the ability to remove waste and balance fluids), dependence on renal dialysis, hyperglycemia (high blood
sugar), hypertension (high blood pressure).
During a review of Resident 1's History and Physical (H&P) dated 3/27/2024, indicated Resident 1 had the
capacity to understand and make decisions.
During a review of Resident 1's Minimum Data Set MDS, a standardized resident assessment and care
screening tool) dated 5/2/2024, indicated the resident ' s cognition was moderately impaired.
During a review of Resident 1's Order Summary Report Active Orders as of: 7/19/2024, indicated the
following physician order, order date 3/17/2024 indicated the following physician orders:
-Resident 1 to have dialysis treatments on Mondays, Wednesdays and Fridays to the dialysis center via
gurney through van transportation, at 7:45 AM.
-Insulin Aspart Solution 100 UNIT/ML inject 12 unit,, subcutaneously with meals for Diabetes with meals ,
HOLD FOR Blood Sugar(BS) less than 70.
During a review of Resident 1's Medication Administration Record (MAR) for the month of July 2024 7 AM
medications, showed the following information:
7/2/2024 indicated a code number 2 (Drug Refused)
7/5/2024 indicated a code number 9 (Other/See Progress Notes)
7/7/2024 indicated a code number 14 (Other/See Progress Notes)
7/11/2024 indicated a code number 2 (Drug Refused)
7/17/2024 indicated the code number 5 (Hold/See Progress Notes)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
During a review of Resident 1's Progress Notes for the month of July 2024 indicated :
Level of Harm - Minimal harm
or potential for actual harm
7/2/2024 and timed 6:26AM documented Resident refused insulin due to BS being 90
7/5/2024 and timed 6:14AM documented Held insulin BS is 72
Residents Affected - Few
7/5/2024 and times 6:58AM documented Resident left the facility at 0658am, assisted by 2 transporters.
Paperwork and Sack lunch provided for resident.
7/7/2024 and timed 6:18AM documented Held insulin BS is 75
7/7/2024 and times 6:50AM documented Resident left the facility at 06:50 AM, assisted by 2 transporters.
Paperwork and Sack lunch provided for resident.
7/11/2024 and timed 6:11 AM documented Explained risk and benefits .Offered x3 .Resident still refused.
7/17/2024 and timed 6:44 AM documented BS is 75
During a review of Resident ' s 1 care plan indicated MULTIPLE MEDICATIONS. Resident is on multiple
medications. At risk for ill effects from multiple drug use. As intervention indicated : verify all medications to
physician on admission and ask physician to review all medications every visit. Monitor for any signs and
symptoms of adverse reaction.
During a review of Resident ' s 1 care plan indicated Resident on Hemodialysis due to diagnosis of ESRD
and at Risk for: adverse effect of dialysis, compromise of dialysis access port, alteration in fluid volume:
risk: edema, alteration in Skin integrity; as intervention indicated: Explain to the resident the schedule of
dialysis treatment , why is it important. prior to dialysis make sure the following is done: Resident to have
breakfast prior to dialysis and pack lunch, meds and communications properly relayed to dialysis clinic.
During an interview and record review of Resident 1's MAR for the month of July 2024, on 7/19/2024 at
10:53 AM, Licensed Vocational Nurse (LVN) 2 stated Resident 1 did not receive insulin on 7/5/2024 ,
7/7/2024, and 7/17/2024 .LVN 2 was unable to explain why Resident 1 did not receive insulin stated if BS
less than 70 staff should held the insulin. Stated potential outcome of not getting insulin is Resident blood
sugar will be high which can lead to confusion and coma. LVN 2 stated there is no communication with the
physician about if insulin should have be administered or not during dialysis days.
During a concurrent interview and record review of Resident 1's MAR for the month of July 2024, on
7/19/2024 at 11:41 AM, the Director of Nursing (DON) stated there is no documented evidence that
Resident 1 received the 7 AM insulin on 7/5/2024, 7/7/2024, and 7/17/2024. The DON stated if Resident 1
received the medications it would reflect in the MAR. The DON stated code number 5 in the MAR means
hold/see progress note and code number 9 and 14 indicated other/see progress note.
During an interview and record review of Resident 1's Nurses Progress Note for the month of July 2024 on
7/19/2024 at 11:47 AM, the DON stated the licensed staff documented that Resident 1 was on dialysis
treatments on 7/5/2024, 7/7/2024, and 7/17/2024. The DON stated licensed staff should have clarified with
the physician insulin should be administered or held while Resident was out on dialysis.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055670
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/19/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Broadway Manor Care Center
605 West Broadway
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
The DON stated there was no physician orders found from the physician that indicated to hold Resident 1 '
s insulin while out of the facility for dialysis treatments.
During a review of the facility ' s policy and procedure, revised in March 2023 and titled, Administering
Medication, indicated: Medications are administered in a safe and timely manner, and as prescribed. The
director of nursing services supervises and directs all personnel who administer medications and/or have
related functions. Staffing schedules are arranged to ensure that medications are administered without
unnecessary interruptions. Medications are administered in accordance with prescriber orders, including
any required time frame. Medication administration times are determined by resident need and benefit, not
staff convenience. Factors that are considered include: a. enhancing optimal therapeutic effect of the
medication; b. preventing potential medication or food interactions; and c. honoring resident choices and
preferences, consistent with his or her care plan. For residents not in their rooms or otherwise unavailable
to receive medication on the pass, the MAR may be ''flagged. After completing the medication pass, the
nurse will return to the missed resident to administer the medication.
During a review of the facility ' s policy and procedure, revised in February 2022 and titled, The Resident
Care Plan, indicated: The Resident care plan shall be implemented for each resident on admission , and
developed throughout the assessment process. Identification of medical, nursing, and psychosocial needs;
Goals stated in measurable/observable terms; Approaches (staff action) to meet the above goals;
Discipline/staff responsible for approaches; It is the responsibility of the Director of Nursing to ensure that
each professional involved in the care of the resident is aware of the written plan of care, including its
location, the current problems of the resident, and the goals or objectives of the plan. It is the responsibility
of the Licensed Nurse to ensure that the plan of care is initiated and evaluated. If a resident requires the
services of a professional not currently involved in the resident's care, the assigned staff shall arrange for
the appropriate services, and request the professional. visit the resident; that the professional chart
observations, treatment, and opinions; and that the professional contribute to the resident care plan.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055670
If continuation sheet
Page 7 of 7