F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure one of nine sampled residents
(Resident 84) was assessed to determine if the resident was capable of self-administering medications,
and the physician ordered to allow the resident to keep medication at the bedside before the facility allowed
the resident keep medications at bedside. This deficient practice had the potential for unsafe medication
administration and storage for Resident 84 and result in adverse reaction (undesired effect) or receive
expired or too much medication that could lead to overdose.During a review of Resident 84's admission
Record (AR), the AR indicated the resident was admitted to the facility on [DATE], with diagnoses that
included chronic obstructive pulmonary disease (COPD, a chronic lung disease causing difficulty in
breathing), bronchiectasis with exacerbation (a worsening of symptoms in individuals with bronchiectasis, a
chronic lung condition characterized by abnormal and irreversible widening of the airways), and
osteoporosis (a condition where bones become weak and brittle, making them more likely to break). During
a review of Resident 84's Initial admission Record dated [DATE] at 5:20 PM, the Initial admission record
indicated the resident did not desire to self-administer drugs. The Initial admission Record indicated if the
resident wanted to self-administer drugs a Self-administration of Medications Interdisciplinary Team (IDT, a
group of professionals who work together to achieve a common goal, typically involving the care of an
individual with complex needs) Determination Evaluation would be triggered. During a review of Resident
84's Minimum Data Set (MDS, a federally mandated resident assessment tool) dated [DATE], the MDS
indicated the resident had moderate cognitive impairment (a person was experiencing noticeable and
significant difficulties with thinking, learning, remembering, and other cognitive skills that impact their daily
life). The MDS indicated the resident's active diagnoses included COPD. During a review of Resident 84's
Self-Administration of Medication - Xopenex (rescue inhaler that provided quick relief for breathing
difficulties) Care Plan dated [DATE], the Care Plan indicated a goal for Resident 84 to safely self-administer
medication. The Care Plan interventions indicated to ensure medication was safe and appropriate for
self-administration, evaluate the resident's ability to ensure the medication was stored safely and securely,
and determine the resident's comprehension of instructions for the medication they were taking, including
the dose, timing, and signs of side effects and when to report to facility staff. During a review of Resident
84's Physician's Order dated [DATE] at 10:59 PM, the Physician's Order indicated Xopenex
Hydrofluoroalkane (HFA, propellant used in pressurized metered-dose inhalers) aerosol 45 micrograms per
actuation (mcg, unit of mass/act), two puff inhale orally every four hours as needed for wheezing, shortness
of breath, coughing, for two weeks unsupervised, self-administration, physician gave okay to leave at
bedside / family supplies. During a review of Resident 84's Medication Administration Record (MAR) dated
[DATE] to [DATE], the MAR indicated Xopenex HFA aerosol 45 mcg/act was documented from [DATE] to
[DATE]. The MAR documentation used the code U-SA during each of those days. The MAR chart code
indicated
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 39
Event ID:
055706
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
U the code for Unknown and there was no indication of SA. During an observation and interview in
Resident 84's room on [DATE] at 10:05 AM, Resident 84 was sitting on the edge of the bed and a
medication - Xopenex HFA aerosol box was observed to the left side of the resident. Resident 84 stated I've
been using this for 40 years; it helps me with my breathing. Resident 84 stated the facility was aware of the
medication and her physician allowed her to have the medication at the bedside. During an interview on
[DATE] at 10:30 AM, the Licensed Vocational Nurse (LVN) 2 stated there was no assessment done to
identify if Resident 84 was capable of using the medication - Xopenex HFA aerosol and IDT did not assess
the resident's ability or cognitive status to ensure Resident 84 was able to use the medication. LVN 2 stated
the medication should have been renewed otherwise Resident 84 would be self-administering medications
that were not ordered that could result in possible side effects of the medication could cause a change in
condition in the resident. During an interview on [DATE] at 12:25 PM, the Director of Nursing (DON) stated
a self-administration assessment was not done on Resident 84 but should have been done. The DON
stated the medication - Xopenex HFA aerosol was not an active order but should have been since the
medication was still at the resident's bedside. The DON stated if there was no active order or assessment
done Resident 84 could potentially self administer the medication, and the facility would have to renew the
order with the physician. During a concurrent interview and record review of the MAR dated [DATE] to
[DATE] on [DATE] at 12:40 PM, the DON stated there was no documentation of the medication being used
but there should have been. The DON stated if there was no documentation of the medication then the
facility would not know if Resident 84 was taking the medication or not and also not know if the resident
was taking too much. The DON stated she did not know what SA meant. During a concurrent interview and
record review of the facility's policy and procedure (P&P) titled, Self-Administration of Medications dated
[DATE], the P&P indicated If a resident desired to participate in self-administration, the interdisciplinary
team will assess and periodically re-evaluate the resident based on change in the resident's status.
Residents will be instructed regarding proper administration of medication by the nurse. Nursing will be
responsible for recording self-administered doses in the resident's medication administration record (MAR).
The P&P indicated, Storage and location of drug administration (e.g., resident's room, nurses' station, or
activities room) will comply with state and federal requirements for medication storage. LVN 2 stated the
facility was not following the policy which could turn into a medication error and affect Resident 84's overall
health. During a concurrent interview and record review of the facility's P&P titled, Self-Administration of
Medications dated [DATE], the DON stated the facility was not following the policy. The DON stated if the
facility was not following the policy, the facility would not have a record of the medication or know if
Resident 84 was using the medication or was capable of using the medication.
Event ID:
Facility ID:
055706
If continuation sheet
Page 2 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to report multiple, consecutive Restorative
Nursing Aide (nursing aide program that help residents maintain any progress made after therapy
intervention to maintain their function) treatments that was refused by one of seven sampled residents
(Resident 43) to the physician. These failures resulted in Resident 43 not receiving services and
interventions to improve ROM and address reasons for refusals, prevent contractures (condition of
shortening and hardening of muscles, tendons, or other tissue, often leading to joint stiffness), and improve
overall mobility and physical functioning. Findings: During a review of Resident 43's admission Record, the
admission Record indicated the facility originally admitted Resident 43 on 2/18/2020 and re-admitted
Resident 43 on 3/14/2025 with diagnoses including left-sided hemiplegia (weakness to one side of the
body) and hemiparesis (inability to move one side of the body) following a cerebral infarction (stroke,
blockage of the flow of blood brain, causing or resulting in brain tissue death), left hand contracture (loss of
motion of a joint associated with stiffness and joint deformity), and left above knee amputation (surgical
removal of a limb above the level of knee). During a review of Resident 43's Order Summary Report, the
Order Summary Report indicated physician's orders, dated 5/20/2025, for RNA to apply a left hand splint
(rigid material or apparatus used to support and immobilize a broken bone or impaired joint), five times a
week for six hours or as tolerated and for RNA to provide gentle passive range of motion (PROM,
movement at a given joint with full assistance from another person) exercises to Resident 43's left arm, five
times a week. During a review of Resident 43's MDS, dated [DATE], the MDS indicated Resident 43 had
moderate cognitive (ability to think, understand, learn, and remember) impairment. The MDS indicated
Resident 43 required set-up or clean up assistance for eating, oral hygiene, and upper body dressing and
supervision/touching assistance for rolling to both sides, transfers, toileting hygiene, lower body dressing,
and bathing. During an observation and interview on 8/5/2025 at 9:18 am, in Resident 43's room, Resident
43 was lying in bed. Resident 43 stated he was unable to move his left arm on his own because his arm
was paralyzed (unable to move). Resident 43 had a left leg AKA (above knee amputation) and was able to
raise his left thigh minimally. Resident 43 stated staff assisted with left arm and left leg exercises sometimes
but stated he refused to participate most of the time because he preferred to do the exercises on his own
since he only trusted particular staff members assisting with ROM exercises. During a concurrent
observation and interview on 8/6/2025 at 10:39 am, Restorative Nursing Aide 2 (RNA 2) entered Resident
43's room to attempt an RNA session. Resident 43 looked at RNA 2 and yelled, no! before RNA was able to
speak. RNA 2 attempted to explain the importance of exercises and Resident 43 interrupted and adamantly
refused to participate. RNA 2 left Resident 43's room and stated Resident 43 had been refusing RNA
consistently, multiple times a day, for many months for unknown reasons. RNA 2 stated Resident 43
refused RNA services so often that she stopped documenting Resident 43's RNA refusals in the RNA daily
and weekly documentation reports. During a concurrent record review and interview on 8/7/2025 at 9:46
am, RNA 2 stated RNA attempted RNA sessions with each resident on the RNA program at least three
times a day before documenting refusals in the medical record. RNA 2 stated if a resident refused to
participate in RNA after the third time, the RNAs were supposed to document the resident's refusal on the
RNA daily flowsheet and weekly summaries, report the refusal to the charge nurse, and report the refusals
in the weekly RNA meetings. RNA 2 stated Resident 43 refused RNA services at least one to two times,
every day, for months but stopped documenting any refusals because he refused RNA so frequently. RNA 2
stated she informed the charge
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 3 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
nurse of Resident 43's multiple refusals sometimes, but did not document it. During a concurrent interview
and record review on 8/7/2025 at 10:30 AM, Restorative Nursing Aide 3 (RNA 3) stated Resident 43
refused RNA at least one to two times a day, five times a week, for many months. RNA 3 stated the RNAs
were expected to attempt RNA sessions at least three times a day. RNA 3 stated RNA weekly summaries
were written to communicate how a resident tolerated the RNA program throughout the week. RNA 3 stated
she worked with Resident 43 consistently since he was admitted to the facility and stated Resident 43 used
to consistently participate RNA services up until about four months ago. RNA 3 stated Resident 43's
attitude toward staff and participation level in RNA services changed ever since he had his left leg AKA
surgery within the past year. RNA 3 stated she did not always inform the charge nurse of Resident 43's
refusals and stopped documenting Resident 43's refusals on the daily flowsheets and weekly summaries
because the refusals occurred so frequently and were a known issue among staff. During an interview on
8/7/2025 at 11:00 am, the DSD stated she supervised the RNAs. The DSD stated the RNAs attempted
RNA sessions for each resident on the RNA program at least three times a day. The DSD stated if a
resident continued to refuse after the third attempt or if the resident demonstrated a pattern of refusals,
RNA should document the resident's refusal on the daily and weekly record and report the refusal to the
charge nurse and in the weekly RNA meetings. The DSD stated facility staff should investigate the reason
for refusal, notify the physician, conduct an Interdisciplinary Team (IDT, team of health care professionals
that work together with the resident and or resident's representative to prioritize the resident 's needs and
goals) meeting, and update the care plan. The DSD stated she was aware of Resident 43's consistent
refusals of RNA services for many months and did not notify the physician but should have. The DSD
confirmed the facility staff did not notify the physician, did not investigate the reason for Resident 43's
recurring refusals, and did not conduct an IDT meeting to address Resident 43's multiple and consistent
refusals. The DSD stated it was important facility staff notified the physician of recurring RNA refusals to
ensure the appropriate interventions were implemented and the reason for refusals was investigated
properly. During an interview on 8/7/2025 at 12:16 pm, Registered Nurse Supervisor 1 (RN 1) stated
multiple, consecutive RNA refusals should be reported by the RNA to the charge nurse who in turn initiated
a COC and notified the physician. RN 1 stated multiple, consecutive refusals of RNA was considered a
COC and the physician must be notified to ensure the resident was assessed appropriately and the proper
interventions were implemented. RN 1 stated it was important facility staff notified the physician to ensure
the resident received the services he or she needed to prevent any functional declines and the reasons for
refusal could be investigated. During an interview on 8/7/2025 at 2:28 pm, the Director of Nursing (DON)
stated multiple, consecutive RNA refusals must be reported to the physician. The DON stated RNA must
report multiple, consecutive RNA refusals to a licensed nurse who in turn monitored for changes, assessed
the resident and discussed the risks and benefits of the treatment, initiated a COC if indicated, notified the
physician, implemented physician orders and interventions, updated the care plan, and notified the family or
responsible party. The DON stated it was important facility staff notified the physician of multiple,
consecutive RNA refusals to ensure the physician was able to properly direct medical care and implement
appropriate interventions to address the issue. During a review of the facility's Policy and Procedure (P/P)
titled, Change in Condition, revised 4/2025, the P/P indicated if, at any time, it was recognized by any one
of the team members that a condition or care needs of the resident have changed, the Licensed Nurse or
Nurse Supervisor should be made aware. The P/P indicated examples of changes of condition included a
change in a resident's behavior. The P/P indicated the nurse would perform and document an assessment
of the resident and identify
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 4 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
need for additional interventions via existing orders or through communication with the resident's provider.
The P/P indicated nursing shall use his or her clinical judgement and contact the physician. The IDT shall
collaborate with the attending physician, resident, and/or resident representative to review risk indicators
and the plan of care.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 5 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure and accurate Minimum Data Set
(MDS, a resident assessment tool) assessment for three (3) of 3 sampled residents (Residents 43, 81, and
7) by failing to ensure: 1. The functional limitations (limited ability to move a joint that interferes with daily
functioning, including activities of daily living, or places the resident at risk of injury) in range of motion
(ROM, full movement potential of a joint) was accurate assessed for Resident 43's left arm. 2. The
functional limitations in ROM was accurately assessed for Resident 81's both legs. This deficient practice
had the potential to result in delayed or missed identification of joint ROM changes, inaccurate care
planning, and inadequate provision of services and treatments for Residents 43 and 81. 3. Resident 7's
diagnosis of dementia (a progressive brain disorder that affects memory and thought process) and use on
antipsychotic medication (medication that affects mood and behavior) was reflected on the MDS. This
deficient practice had the potential for Residents 43, 81, and 7 not to receive the necessary care to address
resident's needs and the individualized plan of care.
Residents Affected - Some
Findings:
1.During a review of Resident 43’s admission Record, the admission Record indicated the facility
originally admitted Resident 43 on 2/18/2020 and re-admitted Resident 43 on 3/14/2025 with diagnoses
including left-sided hemiplegia (weakness to one side of the body) and hemiparesis (inability to move one
side of the body) following a cerebral infarction (stroke, blockage of the flow of blood brain, causing or
resulting in brain tissue death), left hand contracture (loss of motion of a joint associated with stiffness and
joint deformity), and amputation (surgical removal of a limb) of the left leg above the level of the knee.
During a review of Resident 43’s MDS, dated [DATE], the MDS indicated Resident 43 had moderate
impairment with cognitive (ability to think, understand, learn, and remember) skills for daily decision
making. The MDS indicated Resident 43 required set-up or clean up assistance (Helper sets up or cleans
up; resident completes activity. Helper assists only prior to or following the activity) for eating, oral hygiene,
and upper body dressing and supervision/touching assistance (Helper provides verbal cues and/or
touching/steadying and/or contact guard assistance as resident completes activity. Assistance may be
provided throughout the activity or intermittently) for rolling to both sides, transfers, toileting hygiene, lower
body dressing, and bathing. Resident 43’s MDS for functional limitations in ROM was coded
“zero” which indicated Resident 43 had no ROM limitations in both arms.
During a review of Resident 43’s Quarterly Joint Mobility Evaluation (JME, a brief assessment of a
resident's ROM in both arms and both legs), dated 6/5/2025, the JME indicated Resident 43 had minimal
(75% to 100% of ROM intact) ROM limitations of the left elbow, maximal (25% to 50% of ROM intact) ROM
limitations of the left fingers, and moderate (50% to 75% of ROM intact) ROM limitations of left shoulder.
During an observation and interview on 8/5/2025 at 9:18 am, in Resident 43’s room, Resident 43
was lying in bed wearing a splint (rigid material or apparatus used to support and immobilize a broken bone
or impaired joint) to the left hand. Resident 43 stated he wore the splint to the left hand for many hours a
day to absorb sweat and to keep the hand open since his left hand automatically closed into a fist if the
splint was not worn. Resident 43 stated he was unable to move his left arm on his own because his arm
was paralyzed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 6 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a concurrent interview and record review on 8/6/2025 at 4:33 pm, MDS Nurse 1 (MDSN 1) stated
the MDS was an assessment tool completed upon admission, quarterly, and upon a significant change of
condition to identify the needs of the residents in the facility. MDSN 1 stated the facility monitored for
changes in joint ROM by the MDS, JMEs performed by the Rehabilitation Department (Rehab), and weekly
RNA meetings. MDSN 1 stated the MDS would indicate if a resident had functional ROM limitations in both
arms. MDSN 1 stated she observed a resident actively move his or her arms and legs to perform ADLs,
physically moved a resident’s arms and legs through ROM, and gathered information from Rehab
which included reviewing the results of the resident’s JME when coding the functional abilities in the
MDS. MDSN 1 reviewed Resident 43’s MDS assessment, dated 6/3/2025, and confirmed the MDS
functional abilities assessment was coded a “zero” which meant Resident 43 had no ROM
limitations in both arms. MDSN 1 reviewed Resident 43’s JME, dated 6/5/2025, and confirmed the
JME indicated Resident 43 had minimal ROM limitations of the left elbow, maximal ROM limitations of the
left fingers, and moderate ROM limitations of left shoulder. MDSN 1 stated the MDS functional abilities
assessment, dated 6/3/2025, was coded incorrectly and should have been coded a “one”
since Resident 43 had ROM limitations in the left arm because he was paralyzed and was unable to use
the left arm functionally. MDSN 1 stated it was important the MDS was coded accurately to ensure the
facility provided the residents with the appropriate care and services.
2. During a review of Resident 81’s admission Record, the admission Record indicated the facility
admitted Resident 81 on 12/9/2014 with diagnoses including right-sided hemiplegia and hemiparesis
following an unspecified cerebrovascular disease (group of conditions that impact the brain’s blood
vessels and blood flow) and apraxia (disorder of the brain and nervous system in which a person is unable
to carry out purposeful movements and gestures).
During a review of Resident 81’s Quarterly JME, dated 6/5/2025, the JME indicated Resident 81
had moderate ROM limitations in the right hip, right knee, and right ankle and minimal ROM limitations in
the left knee.
During a review of Resident 81’s MDS, dated [DATE], the MDS indicated Resident 81 had severe
impairment with cognitive skills for daily decision making. The MDS indicated Resident 81 required set-up
or clean up assistance for eating, supervision/touching assistance for oral hygiene, partial/moderate
assistance for upper body dressing and personal hygiene, and substantial/maximal assistance for toilet
hygiene, bathing, lower body dressing, and rolling to both sides. Resident 81’s MDS for functional
limitations in ROM was coded “zero” which indicated Resident 81 had no ROM limitations in
both legs.
During a concurrent observation and interview on 8/5/2025 at 10:10 am, in Resident 81’s room,
Resident 81 was lying in bed with blankets covering both legs. MDS Nurse 2 (MDSN 2) entered the room
and removed the blankets from Resident 81’s legs. Resident 81’s both legs were bent slightly
at the knees and the toes of the left foot were bent with the big toe bent inwards to the left, overlapping the
second toe. MDSN 2 stated Resident 81 was cognitively impaired and was unable to actively move both
legs on her own.
During a concurrent interview and record review on 8/6/2025 at 4:33 pm, MDSN 1 stated the MDS was an
assessment tool completed upon admission, quarterly, and upon a significant change of condition to
identify the needs of the residents in the facility. MDSN 1 stated the facility monitored for changes in joint
ROM by the MDS, JMEs performed by Rehab, and weekly RNA meetings. MDSN 1 stated the MDS would
indicate if a resident had functional ROM limitations in both arms. MDSN 1 stated she observed a resident
actively move his or her arms and legs to perform ADLs, physically moved a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 7 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
resident’s arms and legs through ROM, and gathered information from Rehab which included
reviewing the results of the resident’s JME when coding the functional abilities in the MDS. MDSN 1
reviewed Resident 81’s MDS assessment, dated 7/8/2025, and confirmed the functional abilities on
the MDS assessment was coded a “zero” which meant Resident 81 had no ROM limitations
in both legs. MDSN 1 reviewed Resident 81’s JME, dated 6/5/2025, and confirmed the JME
indicated Resident 81 had moderate ROM limitations in the right hip, right knee, and right ankle and
minimal ROM limitations in the left knee. MDSN 1 stated the function abilities of the MDS assessment,
dated 7/8/2025, was coded incorrectly and should have been coded a “two” since Resident
81 had ROM limitations in both legs since she was unable to actively move both legs functionally. MDSN 1
stated it was important the MDS was coded accurately to ensure the facility provided the residents with the
appropriate care and services.
During an interview on 8/7/2025 at 2:28 pm, the Director of Nursing (DON) stated it was important the MDS
was coded accurately to ensure the facility was able to assess if the care provided was appropriate for the
residents’ needs. The DON stated incorrect coding of the MDS could potentially result in an
inaccurate assessment of the resident which could negatively impact the care and services he or she
received.
During a review of the facility’s Policy and Procedures (P/P) titled, “Resident Assessment and
Associated Processes,” revised April 2025, the P/P indicated comprehensive, accurate,
standardized reproducible assessments of each resident would be conducted initially and periodically as
part of an ongoing process through which each resident’s preferences and goals of care, functional
and health status, and strengths and needs would be identified. The P/P indicated each person who
completed a portion of the resident assessment would sign and certify the accuracy of that portion of the
assessment.
3. During a review of Resident 7’s admission Record (AR), the AR indicated the resident was
admitted to the facility on [DATE], with diagnoses that included dementia, major depressive disorder (a
mood disorder that caused persistent feeling of sadness and loss of interest), and type 2 diabetes mellitus
(DM, a disorder characterized by difficulty in blood sugar control and poor wound healing).
During a review of Resident 7’s MDS, dated [DATE], the MDS indicated the resident had severe
cognitive impairment. The MDS indicated Resident 7 did not have a diagnoses of dementia and was not
receiving an antipsychotic medication.
During a review of Resident 7’s History and Physical (H&P), dated 6/5/2025, the H&P indicated the
resident did not have capacity to understand and make decisions.
During a review of Resident 7’s Physician’s Order dated 7/20/2025 at 12:19 PM, the
Physician’s Order indicated Seroquel (a group of medications called atypical antipsychotics used to
treat serious mental health conditions) oral tablet, give 75 milligram (mg, unit of measurement) by mouth
one time a day for psychosis (mental health condition characterized by a loss of touch with reality)
manifested by distrust in others causing angry outbursts.
During a review of Resident 7’s Medication Administration Record (MAR) dated 7/1/2025 to
7/31/2025, the MAR indicated the resident received Seroquel oral tablet 75 mg from 7/21/2025 to
7/31/2025.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 8 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of Resident 7’s MAR dated 8/1/2025 to 8/31/2025, the MAR indicated the resident
received Seroquel oral tablet 75 mg from 8/1/2025 to 8/6/2025.
During a concurrent interview and record review of Resident 7’s MDS dated [DATE] on 8/7/2025 at
3:37 PM, the MDS Nurse (MDSN) stated the MDS did not have the resident’s dementia diagnoses
listed but should have been. The MDSN stated if the resident’s dementia diagnoses do not include
in the MDS, the facility would not be able to take care of the resident and create a plan of care that was
specifically appropriate for Resident 7 and that could affect the resident’s quality of life.
During a concurrent interview and record review of Resident 7’s MDS dated [DATE] on 8/7/2025 at
3:41 PM, the MDSN stated the MDS did not indicate the resident was on an antipsychotic medication and
Resident 7’s Seroquel was not coded under the antipsychotic portion. The MDSN stated if the
Seroquel was not coded then the MDS was not accurate, and the facility was not providing the appropriate
care and Resident 7’s quality of life could be affected or be at risk.
During a concurrent interview and record review of Resident 7’s MDS date 6/9/2025 on 8/7/2025 at
12:04 PM, the Director of Nursing (DON) stated the resident had a diagnosis of dementia, that did not
reflect in the MDS but should have been. The DON the MDS assessment did not capture the
resident’s condition during the assessment.
During a concurrent interview and record review of Resident 7’s MDS date 6/9/2025 on 8/7/2025 at
12:08 PM, the DON stated the resident’s antipsychotic medication use should have been
documented in the MDS otherwise the facility was not capturing the antipsychotic use correctly and the
MDS would not be accurate.
During a review of the facility’s policy and procedure (P&P) titled, “Resident Assessment and
Associated Processes, dated April 2025, the P&P indicated, “It is the policy of this facility that
resident will be assessed and the findings documented in their clinical health record. These will be
comprehensive, accurate, standardized reproducible assessment of each resident and will be conducted
initially and periodically as part of an ongoing process through which each resident’s preferences
and goals of care, functional and health status, and strengths and needs will be identified.” The P&P
indicated, “An accurate Comprehensive Assessment will be made of the resident’s needs,
strengths, goals, life history and preferences, using the RAI (Resident Assessment Instrument) and will
include at least the following: cognitive patterns, psychological well-being, disease diagnoses and health
conditions, and medications.” The P&P indicated, “The assessment process will include direct
observation and communication with residents, as well as communication with licensed and non-licensed
direct care staff members on all shifts. Assessment information will be used to develop, review, and revise
the resident’s comprehensive care plan. When applicable, recommendations from the pre-admission
screening and resident review (PASARR) evaluation report will be incorporated into the resident’s
assessment, care planning, and transitions of care.”
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 9 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to develop and implement a person-centered care plan (a
treatment plan that focused on the needs and preferences of a resident or individual) for four of nine
residents (Resident 43, 63, 7, and 142) by failing to: 1.Develop Resident 63's care plan related to behavior
related to dementia (a progressive brain disorder that results in memory loss, change in personality and
thought process that affects the activities of daily living) was developed to address how to supervise and
monitor the resident. 2. Develop Resident 7's care plan that addressed how the resident will be monitored
while receiving Escitalopram Oxalate (a medication primarily used to treat depression). These deficient
practices had the potential for Resident 63 and Resident 7 not to receive necessary care and intervention
to manage their behaviors and psychosocial needs related to their disease process and medication therapy.
3. Develop a plan of care for Resident 142 who had recent history of UTI ( infection of the bladder, urethra,
ureter and kidney) to address intervention and how the resident will be assessed and monitor signs and
symptoms (S/S) to prevent recurrence of UTI This deficient practice could result in the Resident 142 not to
receive care necessary to prevent recurrent UTI. 4. Develop and implement a comprehensive care plan and
conduct interdisciplinary team (IDT, team of health care professionals that work together with the resident
and or resident's representative to prioritize the resident 's needs and goals) care conferences to address
multiple, consecutive RNA (Restorative Nurse Assistant-facility staff that assist residents with exercises and
mobility) refusals for Resident 43 who was identified as having range of motion (ROM, full movement
potential of a joint) and mobility concerns. This deficient practice had the potential to negatively affect the
delivery of necessary care and services for Resident 43 that could lead to contracture (loss of motion of a
joint associated with stiffness and joint deformity) development and a decline in overall physical functioning
and activities of daily living (ADL, basic activities such as eating, dressing, toileting).
Findings:
1. During a review of Resident 63’s admission Record (AR), the AR indicated the resident was
admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses that included dementia,
schizoaffective disorder (a mental illness that could affect thoughts, mood, and behavior, and major
depressive disorder (a mood disorder that caused persistent feeling of sadness and loss of interest).
During a review of Resident 63’s Minimum Data Set (MDS, a federally mandated resident
assessment tool) dated 5/24/2025, the MDS indicated the resident had severe cognitive impairment
(problems with a person’s ability to think, learn, remember, use judgement, and make decisions).
The MDS indicated Resident 63’s Active Diagnoses included dementia, depression, and
schizoaffective disorders. The MDS indicated Resident 63 was receiving antipsychotic and antidepressant
medications.
During a review of Resident 63’s Comprehensive Care Plan, the Care Plan did not include a
focused care plan with specific behaviors to monitor or supervise related to Resident 63’s triggered
behavior associated with Dementia.
During a concurrent interview and record review of Resident 63’s Comprehensive Care Plan on
8/6/2025 at 2:20 PM, the Licensed Vocational Nurse (LVN) 2 stated Resident 63 did not have a care plan
for Dementia but should have had one. LVN 2 stated Resident 63’s behaviors related to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 10 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
dementia should have been included as part of the care plan’s interventions and should have been
resident specific. LVN 2 stated if the care plan was not resident specific the facility could miss cues or
opportunities to help the resident to be less agitated which could lead to her becoming more agitated and
affect her sleeping pattern or schedule and develop changes.
During a concurrent interview and record review of Resident 63’s Comprehensive Care Plan on
8/6/2025 at 2:46 PM, Minimum Data Set Nurse (MDSN) 2 stated the resident did not have an active
dementia care plan but should have had one because the resident’s active diagnoses included
dementia. MDSN 2 stated if Resident 63 did not have an active dementia care plan there was a possibility
that the facility would not provide proper care because the care plan reflected how the facility takes care of
residents.
During a concurrent interview and record review of Resident 63’s Comprehensive Care Plan on
8/7/2025 at 11:45 AM, the Director of Nursing (DON) stated the resident should have had an actual
dementia care plan. The DON stated the facility did not combine care plan’s usually and the facility
would have to find the information “somewhere else” but having all the information regarding
the resident’s dementia in one place “would be ideal to have it all together.”
2. During a review of Resident 7’s AR, the AR indicated the resident was admitted to the facility on
[DATE], with diagnoses that included dementia, major depressive disorder, and type 2 diabetes mellitus
(DM, a disorder characterized by difficulty in blood sugar control and poor wound healing).
During a review of Resident 7’s MDS dated [DATE], the MDS indicated the resident had severe
cognitive impairment. The MDS indicated the resident was receiving an antidepressant medication.
During a review of Resident 7’s History and Physical (H&P) dated 6/5/2025, the H&P indicated the
resident did not have capacity to understand and make decisions.
During a review of Resident 7’s Physician’s Order dated 7/9/2025 at 7:50 AM, the
Physician’s Order indicated escitalopram oxalate tablet 20 milligram (mg, unit of measurement), give
one tablet by mouth one time a day for depression manifested by verbalized feelings of sadness related to
major depressive disorder.
During a review of Resident 7’s Comprehensive Care Plan, the Care Plan did not include a focused
care plan to address on how the resident will be monitored and supervised while receiving Escitalopram
Oxalate tablet.
During a review of Resident 7’s Medication Administration Record (MAR) dated 7/1/2025 to
7/31/2025, the MAR indicated the resident received Escitalopram Oxalate tablet 20 mg from 7/9/2025 to
7/31/2025.
During a review of Resident 7’s MAR dated 8/1/2025 to 8/31/2025, the MAR indicated the resident
received Escitalopram Oxalate tablet 20 mg from 8/1/2025 to 8/6/2025.
During a concurrent interview and record review of Resident 7’s Comprehensive Care Plan on
8/7/2025 at 10:17 AM, Licensed Vocational Nurse (LVN) 2 stated Resident 7 did not have a care plan for
Escitalopram Oxalate but should have had one. LVN 2 stated the facility would not be able to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 11 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
monitor any side effects from the medication which could affect Resident 7’s behavior like number of
episodes of being sad or agitated.
During a concurrent interview and record review of Resident 7’s Comprehensive Care Plan on
8/7/2025 at 12:15 PM, the Director of Nursing (DON) stated the care plan was used to direct the facility on
the care of the resident and Resident 7 did not have Escitalopram Oxalate as a “problem”
and only included interventions but should have had a care plan for the medication.
During a review of the facility’s policy and procedure (P&P) titled, “Comprehensive
Person-Centered Care Planning” dated April 2025, the P&P indicated “It is the policy of this
facility that the interdisciplinary team (IDT, a group of professionals who work together to achieve a
common goal, typically involving the care of an individual with complex needs) shall develop a
comprehensive person-centered care plan for each resident that includes measurable objectives and
timeframes to meet a resident’s medical, nursing, mental and psychosocial needs that are identified
in the comprehensive assessment. The P&P indicated a definition of “Interventions – are
actions, treatments, procedures, or activities designed to meet an objective,” and
“Person-centered care – means to focus on the resident as the locus of control and support
the resident in making their own choices and having control over their daily lives.” The P&P indicated
“The resident’s comprehensive plan of care will be reviewed and/or revised by the IDT after
each assessment, including both the comprehensive and quarterly review assessments.”
3. During a review of Resident 142’s admission Record (AR), the AR indicated that the facility
originally admitted Resident 142 on 6/17/2025 and readmitted her on 7/8/2025 with diagnoses including
atherosclerosis (hardening of arteries) of coronary artery bypass graft(s) (known as bypass surgery-- a
medical procedure to improve blood flow to the heart), UTI, and sepsis (a life-threatening blood infection).
During a review of Resident 142’s Minimum Data Set (MDS – a resident assessment tool)
dated 7/13/2025, the MDS indicated that Resident 142 was moderately cognitively impaired (decisions
poor; cues/supervision required). The MDS indicated that Resident 142 was incontinent in bladder. also
indicated that Resident 142 was dependent (helper does all the effort) on toilet hygiene, shower/bathe self,
and lower body dressing.
During a review of Resident 142’s Urinalysis (UA- a set of tests that looks at the appearance of
urine) Final Report date ordered on 6/27/2025, and (result) approved on 7/2/2025, the UA report indicated
multiple substances were detected: leukocytes esterase (an enzyme present in white blood cells), protein,
glucose, ketones (acids that a human body releases when it burns fat), blood, bilirubin (substance
produced by the breakdown of red blood cells), WBC (white blood cells), RBC (red blood cells), bacteria,
yeast (fungus).
During a review of Resident 142’s Nursing Progress Notes (NPN) dated 7/8/2025, the NPN
indicated that Resident 142 was readmitted with diagnoses including UTI and sepsis.
During a review of Resident 142’s Care Plan, there was no comprehensive care plan developed that
indicated to monitor signs and symptoms (S/S) and prevention of UTI.
During a concurrent interview and record review on 8/7/2025 at 11 AM with licensed vocational nurse (LVN)
3, LVN 3 stated Resident 142 did not have a care plan developed for UTI. LVN 3 stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 12 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Resident 142 developed symptoms of UTI but was treated at the hospital. LVN 3 stated that there should
have been care plan to monitor for Resident 142 for S/S of UTI, and there should have been interventions
for prevention from recurring.
During an interview on 8/7/2025 at 2:29 PM with the Director of Nursing (DON), DON stated Resident 142
developed S/S of UTI and was transferred to the General Acute Care Hospital (GACH) 1 for evaluation and
treatment. DON stated that the licensed nursing staffs were responsible for developing a comprehensive
care plan upon Resident 142’s readmission to the facility on 7/8/2025, and all nursing staffs were
responsible for monitoring and implementing interventions. DON also stated that by not having a
comprehensive care plan, nursing staffs could not provide person-centered care to Resident 142 or
evaluate the effectiveness of their interventions provided.
During a review of the facility’s Policy and Procedures (P&P) titled “Comprehensive
Person-Centered Care Planning” revised 4/2025, the P&P indicated that the interdisciplinary team
(IDT- )shall develop a comprehensive person-centered care plan for each resident that includes measurable
objectives and timeframes to meet a resident’s medical, nursing, mental and psychosocial needs
that are identified in the comprehensive assessment.
4. During a review of Resident 43’s admission Record, the admission Record indicated the facility
originally admitted Resident 43 on 2/18/2020 and re-admitted Resident 43 on 3/14/2025 with diagnoses
including left-sided hemiplegia (weakness to one side of the body) and hemiparesis (inability to move one
side of the body) following a cerebral infarction (stroke, blockage of the flow of blood brain, causing or
resulting in brain tissue death), left hand contracture (loss of motion of a joint associated with stiffness and
joint deformity), and left above knee amputation (surgical removal of a limb above the level of knee).
During a review of Resident 43’s Order Summary Report, the Order Summary Report indicated
physician’s orders, dated 5/20/2025, for RNA to apply a left hand splint (rigid material or apparatus
used to support and immobilize a broken bone or impaired joint), five times a week for six hours or as
tolerated and for RNA to provide gentle passive range of motion (PROM, movement at a given joint with full
assistance from another person) exercises to Resident 43’s left arm, five times a week.
During a review of Resident 43’s MDS, dated [DATE], the MDS indicated Resident 43 had moderate
cognitive (ability to think, understand, learn, and remember) impairment. The MDS indicated Resident 43
required set-up or clean up assistance for eating, oral hygiene, and upper body dressing and
supervision/touching assistance for rolling to both sides, transfers, toileting hygiene, lower body dressing,
and bathing.
During a review of Resident 43’s Quarterly Joint Mobility Evaluation (JME, a brief assessment of a
resident's ROM in both arms and both legs), dated 6/5/2025, the JME indicated Resident 43 had minimal
(75% to 100% of ROM intact) ROM limitations of the left elbow and left hip, maximal (25% to 50% of ROM
intact) ROM limitations of the left fingers, and moderate (50% to 75% of ROM intact) ROM limitations of left
shoulder.
During an observation and interview on 8/5/2025 at 9:18 am, in Resident 43’s room, Resident 43
was observed lying in bed. Resident 43 stated he was unable to move his left arm on his own because his
arm was paralyzed (unable to move). Resident 43 had a left leg AKA (above knee amputation) and was
able to raise his left thigh minimally. Resident 43 stated staff assisted with left arm and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 13 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
left leg exercises sometimes but stated he refused to participate most of the time because he preferred to
do the exercises on his own since he only trusted particular staff members assisting with ROM exercises.
During a concurrent observation and interview on 8/6/2025 at 10:39 am, Restorative Nursing Aide 2 (RNA
2) entered Resident 43’s room to attempt an RNA session. Resident 43 looked at RNA 2 and yelled,
“no!” before RNA was able to speak. RNA 2 attempted to explain the importance of exercises
and Resident 43 interrupted and adamantly refused to participate. RNA 2 left Resident 43’s room
and stated Resident 43 had been refusing RNA consistently, multiple times a day, for many months for
unknown reasons. RNA 2 stated Resident 43 refused RNA services so often that she stopped documenting
Resident 43’s RNA refusals in the RNA daily and weekly documentation reports.
During an interview on 8/7/2025 at 10:30 AM, Restorative Nursing Aide 3 (RNA 3) stated Resident 43
refused RNA at least one to two times a day, five times a week for many months. RNA 3 stated the RNAs
were expected to attempt RNA sessions at least three times a day. RNA 3 stated she worked with Resident
43 consistently since he was admitted to the facility and stated Resident 43 used to consistently participate
RNA services up until about four months ago. RNA 3 stated Resident 43’s refusals were a known
issue amongst staff, including the Director of Staff Development (DSD) who supervised the RNAs, since
Resident 43’s RNA refusals had been an ongoing issue for many months. RNA 3 stated Resident
43’s attitude toward staff and participation level in RNA services changed ever since he had his left
leg AKA surgery.
During an interview on 8/7/2025 at 11:00 am, the DSD stated she supervised the RNAs. The DSD stated
the RNAs attempted RNA sessions for each resident on the RNA program at least three times a day. The
DSD stated if a resident continued to refuse after the third attempt or if the resident demonstrated a pattern
of refusals, RNA should document the resident’s refusal on the daily and weekly record and report
the refusal to the charge nurse and in the weekly RNA meetings. The DSD stated facility staff should
investigate the reason for refusal, notify the physician, conduct an IDT meeting, and update the care plan.
The DSD stated she was aware of Resident 43’s consistent refusals of RNA services for many
months. The DSD confirmed the facility staff did not notify the physician, did not investigate the reason for
Resident 43’s recurring refusals, and did not conduct an IDT meeting to address Resident
43’s multiple and consistent refusals. The DSD stated it was important the facility created a care
plan and conducted an IDT meeting when Resident 43’s demonstrated patterns of refusals for RNA
to ensure Resident 43 received the appropriate care and areas of concern were addressed.
During a concurrent interview and record review on 8/7/2025 at 11:46 am, the Minimum Data Set Nurse 1
(MDSN 1) stated a care plan was developed and used as a guideline to ensure proper care was provided
for each resident. MDSN 1 stated IDT conferences were conducted upon admission, quarterly, and as
needed if any area of concern requiring a formal, interdisciplinary discussion was warranted. MDSN 1
stated IDT conferences were important to ensure the root cause of the issue was investigated and
appropriate interventions were implemented. MDSN 1 stated multiple and consistent RNA refusals should
be reported by the RNA to the charge nurse, the physician should be notified, an IDT conference should be
conducted to investigate the issue, and a care plan should be developed or updated to address the RNA
refusals. MDSN 1 stated she was aware of Resident 43’s multiple RNA refusals. MDSN 1 reviewed
Resident 43’s clinical record and confirmed the facility did not investigate the reason for Resident
43’s RNAs refusals, did not create a care plan, and did not conduct an IDT meeting to address
Resident 43’s multiple and consistent refusals. MDSN 1 stated it was important for the facility to
create a care plan and conduct an IDT meeting when Resident 43 demonstrated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 14 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
patterns of RNA refusals to ensure Resident 43 received the appropriate care and services and the reason
for refusal was properly investigated.
During a concurrent interview and record review on 8/7/2025 at 12:25 pm, the Social Services Director
(SSD) stated an IDT conference should be conducted if a resident consistently refused to participate in
RNA services. The SSD stated an IDT conference to address continuous RNA refusals was important to
ensure the facility worked as a team to discuss, develop, and implement a plan of care to ensure the
appropriate care and services were provided and the root cause of the refusals was investigated. The SSD
reviewed Resident 43’s clinical record and confirmed no IDT conferences were conducted to
address Resident 43’s continuous RNA refusals and should have been done as soon as Resident
43’s began to consistently refuse RNA services.
During an interview on 8/7/2025 at 2:28 pm, the Director of Nursing (DON) stated comprehensive care
plans were used as a guide to ensure the appropriate care and services were provided for each resident.
The DON stated care plans should be developed, and an IDT conference should be conducted if a resident
refused RNA consistently to ensure the reason for refusal was investigated, areas of concern were
identified, goals were created, and interventions were established to address the resident’s needs.
The DON stated if a care plan was not developed and an IDT conference was not done for residents who
consistently refused to participate in an RNA program, staff may not investigate the reason for refusal and
the resident may not receive the appropriate care and services.
During a review of the facility’s Policy and Procedure (P&P) titled, “Comprehensive
Person-Centered Care Planning,” revised 4/2025, the P&P indicated the IDT shall develop a
comprehensive, person-centered care plan that included measurable objectives and timeframes to meet a
resident’s medical, nursing, mental, and psychosocial needs that are identified in the
comprehensive assessment. The P/P indicated in the event a resident refused treatment, the
comprehensive care plan would identify care or service declined, the associated risks, IDT’s effort to
educate the resident and resident representative and any alternative means to address the risk.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 15 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide a communication tool or device that
translate to a language the resident could understand for one of three residents (Resident 94) who does not
speak the formal language in the facility.? ? This deficient practice prevented Resident 94 from
communicating the necessary needs with facility staff that could delay in the resident receiving appropriate
care/treatment. A review of Resident 94's admission Record [AR] indicated Resident 94 was admitted to the
facility on [DATE], with diagnoses that included prostate cancer (uncontrolled growth and spread of
abnormal cells that can invade and damage healthy tissues) and anemia (lower-than-normal number of red
blood cells). The AR indicated that Resident 94 primary language was Spanish.???? A review of Resident
94's History and Physical Examination (HPE, a comprehensive physician's note regarding the assessment
of the Patient's health status) signed by the attending physician on 7/3/2025, the HPE indicated Resident
94 does not have the capacity to understand and make decisions.????? A review of Resident 94's
Minimum Data Set (MDS, a resident assessment tool) dated 7/6/2025, the MDS indicated that Resident 94
had a moderately impaired cognition (thought process). During an observation on 8/4/2025 at 9:42AM,
Resident 94's room did not have any communication tool or device, or translation material posted around
his living area.? ? During a concurrent resident room observation and interview on 8/7/2025 at 9:00AM,
Certified Nursing Assistant (CNA 2) stated that she did not see any translation or communication tool or
device and material in Resident 94 living area. CNA 1 stated that Resident 94 does not speak English. CNA
2 stated it was important to have translation material at bedside for residents that did not speak English so
the resident will be able to communicate their needs for any type of assistance and while providing ADL
care.? During an interview on 8/7/2025 at 9:18AM, Director of Nursing (DON) stated that every resident
room should have a communication board posted to assist in resident's expressing their needs. The DON
stated by Resident 94 not having the communication board, it could negatively impact on the delivery of
care such as the resident requesting assistance to the bathroom.? A review of the facility's policy and
procedure (P&P) titled Communication Tool, revised 10/2019 indicated the facility will supply residents
and/or family members with the use of a communication board that has universally known drawings. The
P&P indicated the communication tool will be kept at the resident's bedside for use.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 16 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure one of seven sampled
residents (Resident 81) who was assessed as being at risk for pressure ulcer (a localized injury to the skin
and/or underlying tissue usually over a bony prominence as a result of pressure, or pressure in combination
with shear) was provided a pressure relieving barrier to be placed between Resident 81's overlapping,
contracted (loss of motion of a joint associated with stiffness and joint deformity) toes of the left foot as
indicated on the facility policy. This deficient practice had the potential to result in Resident 81 developing
pressure ulcers on the left foot. Findings: During a review of Resident 81's admission Record, the
admission Record indicated the facility admitted Resident 81 on 12/9/2014 with diagnoses including
right-sided hemiplegia and hemiparesis following an unspecified cerebrovascular disease (group of
conditions that impact the brain's blood vessels and blood flow) and apraxia (disorder of the brain and
nervous system in which a person is unable to carry out purposeful movements and gestures). During a
review of Resident 81's Minimum Data Set (MDS, resident assessment tool), dated 7/8/2025, the MDS
indicated Resident 81 had severe impairment with cognitive (mental action or process of acquiring
knowledge and understanding) skills for daily decision making. The MDS indicated Resident 81 required
set-up or clean up assistance (Helper sets up or cleans up; resident completes activity. Helper assists only
prior to or following the activity) for eating, supervision/touching assistance (Helper provides verbal cues
and/or touching/steadying and/or contact guard assistance as resident completes activity. Assistance may
be provided throughout the activity or intermittently) for oral hygiene, partial/moderate assistance (Helper
does less than half the effort. Helper lifts, holds, or supports trunk or limbs, but provides less than half the
effort) for upper body dressing and personal hygiene, and substantial/maximal assistance (Helper does
more than half the effort. Helper lifts, holds, or supports trunk or limbs, but provides more than half the
effort) for toilet hygiene, bathing, lower body dressing, and rolling to both sides. The MDS indicated
Resident 81 was at risk for pressure ulcer development. During a review of Resident 81's Braden Scale
(pressure ulcer risk assessment tool), dated 7/18/2025, the Braden Scale indicated Resident 81 was at
moderate risk for pressure ulcer development due to slightly limited sensory perception (unable to
communicate discomfort, needs to be turned, or had limited ability to feel paid or discomfort in one or two
arms or legs), very moist skin, and very limited mobility (ability to move). During a review of Resident 81's
care plan, the care plan indicated Resident 81 had potential for pressure ulcer development. The care plan
indicated a goal for Resident 81 to have intact skin, free of redness, blisters or discoloration with an
intervention which included to follow facility policy and protocols for the prevention and treatment of skin
breakdown (tissue damage caused by friction, shear, moisture, or pressure). During a concurrent
observation and interview on 8/5/2025 at 10:10 am, in Resident 81's room, Resident 81 was lying in bed
with blankets covering both legs. MDS Nurse 2 (MDSN 2) entered the room and removed the blankets from
Resident 81's legs. Resident 81's both legs were bent slightly at the knees and the toes of the left foot were
bent with the big toe bent inwards to the left, overlapping the second toe. MDSN 2 stated Resident 81 was
cognitively impaired and was unable to actively move both legs on her own. During a concurrent
observation and interview on 8/6/2025 at 9:39 am, Licensed Vocational Nurse 2 (LVN 2) confirmed
Resident 81 had contractures of the left foot causing the left big toe and second toe to overlap. LVN 2
separated Resident 81's left big toe and second toe and confirmed there were areas of pressure on the
skin where the toes overlapped. LVN 2 stated Resident 81 should have a barrier (something that blocks,
restricts or separates) to offload the pressure between the toes of the left foot but did not. LVN 2 stated
Resident 81 was at risk for developing
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 17 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
pressure ulcers and fungus (organism that lives by feeding on living tissues) on the left foot because
Resident 81's toes were overlapping with constant areas of pressure on the skin with no barrier in-between
to separate the toes. During a concurrent observation and interview on 8/6/2025 at 9:48 am, LVN 9
confirmed Resident 81 had contractures of the left foot causing the left big toe and second toe to overlap.
LVN 9 separated Resident 81's left big toe and second toe and confirmed there were areas of pressure on
the skin where the toes overlapped. LVN 9 stated Resident 81 should have a barrier between Resident 81's
left big toe and second toe to offload the pressure but did not. LVN 9 stated Resident 81 was at risk for
developing skin breakdown and pressure sores because Resident 81's left toes were contracted, there
were areas of constant pressure between the overlapping left big toe and second toe with no barrier, and
Resident 81 required total care for mobility and was unable to move on her own. During an interview on
8/7/2025 at 2:28 pm, the Director of Nursing (DON) stated the lack of repositioning, prolonged areas of
pressure, and immobility (state of not moving) put residents at risk for skin breakdown and pressure ulcers.
The DON stated areas of pressure should be avoided to prevent skin breakdown and pressure ulcers. The
DON stated a soft barrier should be placed in between areas of pressure or overlapping body parts to
prevent pressure ulcers. During a review of the facility's Policy and Procedure (P/P) titled, Skin and Wound
Monitoring and Management, revised 4/2025, the P/P indicated the facility provided care and services to
promote interventions that prevent pressure injury development. The P/P indicated nursing staff shall
stabilize, reduce, or remove any exiting underlying risks and use pressure relieving/reducing and
redistributing devices to prevent the development of skin breakdown or prevent existing pressure injuries
from worsening. The P/P indicated treatment of pressure ulcers included preventative measures such as
pressure reduction.
Event ID:
Facility ID:
055706
If continuation sheet
Page 18 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
Based on observation, interview, and record review, the facility failed to provide care and services to one of
three sampled residents (Resident 142) who was incontinent of bladder (loss of bladder control) and had
recent history of urinary tract infection (UTI- an infection in the bladder/urinary tract) was not kept clean and
dry. Resident 142's incontinent brief was soaked with urine when observed at 10:35 AM. Certified Nursing
Assistant (CNA) 2 stated she changed Resident 142's incontinent brief around 7:45 AM and she was going
to check if the resident need to be changed at 11:30 AM. This deficient practice had the potential to result
Resident 142 to be at risk for recurrent UTI and skin breakdown. Findings: During a review of Resident
142's admission Record (AR), the AR indicated that the facility originally admitted Resident 142 on
6/17/2025 and readmitted her on 7/8/2025 with diagnoses including atherosclerosis (hardening of arteries)
of coronary artery bypass graft(s) (known as bypass surgery-- a medical procedure to improve blood flow to
the heart), UTI, and sepsis (a life-threatening blood infection). During a review of Resident 142's Minimum
Data Set (MDS - a federally mandated resident assessment tool) dated 7/13/2025, the MDS indicated that
Resident 142 had moderately impaired cognition (decisions poor; cues/supervision required). The MDS
indicated that Resident 142 was always incontinent of bladder. The MDS also indicated that Resident 142
was dependent (helper does all the effort) on toilet hygiene, shower/bathe self, and lower body dressing.
During a review of Resident 142's Urinalysis (UA- a set of tests that looks at the appearance of urine) Final
Report dated 7/2/2025, indicated Resident 142 urine had leukocytes esterase (an enzyme present in white
blood cells), protein, glucose, ketones (acids that a human body releases when it burns fat), blood, bilirubin
(substance produced by the breakdown of red blood cells), WBC (white blood cells) , RBC (red blood cells)
with bacteria, yeast (fungus). The result indicated presence of infection. During a review of Resident 142's
Tasks Documentation Survey Report (TDSR) dated from 7/2025 to 8/2025, the TDSR indicated that
Resident 142 was dependent (helper does all of the effort) on toilet hygiene. The DSR indicated that
Resident 142 was assisted with toilet hygiene one or two shifts of total three shifts per day. The TDSR did
not specifically indicate how many times Resident 142 was assisted per shift or per day for toilet hygiene.
During a concurrent observation and an interview at 8/6/2025 at 10:35 AM with CNA 2, CNA 2 stated she
changed Resident 142's diaper around 7:45 AM and she plans to change the resident's diaper again at
11:30 AM. CNA 2 stated she just asked, and Resident 142 responded to her that she was dry but did not
specify what time she asked the resident. CNA 2 walked to Resident 142 and checked the diaper upon
request, Resident 142's diaper was observed soaked and wet when opened. During a concurrent interview
and record review on 8/7/2025 at 11 AM with licensed vocational nurse (LVN) 3, LVN 3 stated Resident 142
did not have a care plan developed for UTI. LVN 3 stated Resident 142 developed symptoms of UTI but was
treated at the hospital. LVN 3 stated that there should have been care plan to monitor for Resident 142 for
S/S of UTI, and there should have been interventions for prevention from recurring. During an interview on
8/6/2025 at 11:10 AM with the Licensed Vocational Nurse (LVN) 8, LVN 8 stated CNA 2 should be checking
diaper every 2 hour During an interview on 8/7/2025 at 2:29 PM with the Director of Nursing (DON), DON
stated Resident 142 developed S/S of UTI and was transferred to the General Acute Care Hospital (GACH)
1 for evaluation and treatment. DON stated that the licensed nursing staffs were responsible for developing
a comprehensive care plan upon Resident 142's readmission to the facility on 7/8/2025 but the care plan
was not developed, DON stated all nursing staffs were responsible for monitoring and implementing
interventions. DON also stated that by not having a comprehensive care plan, nursing staffs could not
provide person-centered care to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 19 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Resident 142 or evaluate the effectiveness of their interventions provided. DON stated CNA 3 should have
not assumed Resident 142's incontinent brief was dry without checking. During an interview on 8/7/2025 at
3:50 PM with the Medical Record Director (MRD), MRD stated that the facility did not have policy and
procedures for incontinence care or one related to prevention measurement of UTI.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 20 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to implement the facility's policy and procedure
for Nutrition Status Management to weigh one of four sampled residents (Resident 142) upon readmission
for nutrition evaluation and management. Resident 142 was weighed six days after readmitted to the facility
on [DATE]. The nutrition evaluation by the Registered Dietitian (RD- professionals who are experts in food
and nutrition) review was not conducted and did not identify Resident 142's weight loss until six days later.
This deficient practice had resulted in the delayed implementation of the intervention for Resident 142's
weight maintenance and nutrition management to prevent further weight loss.Findings: During a review of
Resident 142's admission Record (AR), the AR indicated that the facility originally admitted Resident 142
on 6/17/2025 and readmitted her on 7/8/2025 with diagnoses including atherosclerosis (hardening of
arteries) of coronary artery bypass graft(s) (known as bypass surgery-- a medical procedure to improve
blood flow to the heart), UTI, and sepsis (a life-threatening blood infection). During a review of Resident
142's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 7/13/2025, the
MDS indicated that Resident 142 was moderately cognitively impaired (decisions poor; cues/supervision
required). The MDS indicated that Resident 142 complained of difficulty or pain with swallowing. The MDS
also indicated that Resident 142 was dependent (helper does all the effort) on toilet hygiene, shower/bathe
self, and lower body dressing. During a review of Resident 142's Physician's Orders dated 7/8/2025, the
Physician's Orders indicated to weigh Resident 142 weekly weight for four weeks then monthly. During a
review of Resident 142's Physician's Orders dated 7/14/2025, the Physician's Orders indicated to provide
Glucerna two times daily for supplement. During a review of Resident 142's Nutrition Evaluation and RDN
(Registered Dietitian Nutritionist- also known as RD) Review (NERR) dated 7/14/2025, the NERR indicated
the RDN reviewed most recent weight 135.2 pounds (lbs.) measured on 7/1/2025. The NERR also
indicated that RDN reviewed and compared weight of Resident 142 which measured 140.6 on 6/18/2025
with weight measured 127.5 on 7/14/2025. During a review of Resident 142's Physician's Orders dated
7/29/2025, the Physician's Orders indicated CCHO (controlled carbohydrate) NAS (no added salt) diet
mechanical soft (foods that are soft and easy to chew)- chopped texture, thin liquid consistency, fortified (a
food that has extra nutrients added to it). During a review of Resident 142's Weights and Vitals Summary
(WVS) dated from 7/1/2025 to 8/4/2025, the WVS indicated that Resident 142 weights on the following
dates: 7/1/2025-135.2 lbs. 7/14/2025-127.5lbs 7/22/2025-124.5 lbs. 7/28/2025-124.5 lbs. 8/4/2025-124.2
lbs. During an observation and concurrent interview on 8/6/2025 at 12:45 PM with Resident 142 at lunch
time, Resident 142 was observed putting down utensils after eating several spoons full of different items on
the tray. Resident 142 stated she just did not have any appetite to eat her current meal and she felt she has
lost some weight. Resident 142 stated that the doctor ordered supplemental drinks for her since last month
and that's what she has been given in between three meals. During a concurrent record review and an
interview on 8/6/2025 at 1:15 PM with the Licensed Vocational Nurse (LVN) 8, Resident 142's WVS and
NERR were reviewed. LVN 8 stated Resident 8 was not weigh on July 8, 2025, upon readmission to the
facility and she focused on the weight loss from one month apart. LVN 8 stated the nurse who admitted the
resident should have weighed the resident and documented it in the EHR (electronic health record- a digital
collection of a patient's medical history and health information). During a concurrent record review and an
interview on 8/6/2025 at 3:50 PM with the Registered Dietitian (RD), WVS and Nutrition Evaluation and
RDN Review were reviewed. RD stated she evaluated Resident 142's nutritional status and initiated oral
supplement when she noticed the weight loss on 7/14/2025 compared to previous weight
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 21 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
measured on 7/1/202. RD stated she did not know why Resident 142 was not weighed upon readmission
on [DATE]. RD stated evaluation and interventions could have been done earlier if the weight loss was
identified earlier. During an interview on 8/7/2025 at 2:55 PM with the Director of Nursing (DON), DON
stated there was no weight measurement documented for Resident 142 when the resident was admitted on
[DATE], the missing weight measurement should have been documented in the EHR. DON stated Resident
142's nutrition status negatively impacted the weight evaluation conducted by IDT that identified resident's
weight loss six days later. During a review of the facility's Policy and Procedures (P&P) titled Nutrition
Status Management revised in 4/2025, the P&P indicated that each resident's nutritional status is assessed
on admission and at least quarterly thereafter. The P&P also indicated that each resident is to be weighed
upon admission. The weight will be entered directly into the electronic health record.
Event ID:
Facility ID:
055706
If continuation sheet
Page 22 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide pharmaceutical services to one of five sampled
residents (Resident 157) as evidenced by: 1. Failing to administer Entresto (a medication to treat heart
failure [a chronic condition in which the heart does not pump blood as well as it should]) to Resident 157 on
6/29/2025 at 9 AM, 6/30/2025 at 5 PM, 7/1/2025 at 5 PM and 7/16/2025 at 5 PM. 2. Failing to document the
reason why Entresto was not administered on 6/30/2025 at 5 PM, 7/1/2025 at 5 PM and 7/16/2025 at 5 PM.
3. Failing to notify the physician and obtain an order when Resident 157 did not receive Entresto on
6/29/2025 at 9 AM, 6/30/2025 at 5 PM, 7/1/2025 at 5 PM, and 7/16/2025 at 5 PM due to unavailability of
the medication at the scheduled time for administration. These deficient practices placed Resident 157 at
risk for worsening of her heart condition and hypertension (high blood pressure). During a review of
Resident 157's admission Record (AR), the AR indicated the facility originally admitted Resident 157 on
5/26/2019 and readmitted on [DATE] with diagnoses that included heart failure and hypertension (high
blood pressure). During a review of Resident 157's Minimum Data Set (MDS, a resident assessment tool),
dated 5/7/2025, the MDS indicated Resident 157 had intact memory and cognition (ability to think and
reasonably). The MDS indicated Resident 157 required setup and clean-up assistance with eating and oral
hygiene, supervision or touching assistance with personal hygiene, and partial/moderate assistance (helper
does less than half the effort) with toileting hygiene and chair/bed-to-chair transfer and shower/bathe self.
During a review of Resident 157's Order Summary Report, dated 8/5/2025, the report indicated the
physician ordered Entresto Oral Tablet 24-26 milligram (MG, a unit of measurement) two tablets by mouth
two times a day for heart failure, starting on 3/27/2025. During a review of Resident 157's Progress Notes
(PN), dated 6/29/2025 at 9:39 AM, the PN indicated Entresto was not available. During an interview on
8/5/2025 at 9:10 AM with Resident 157, Resident 157 stated she did not receive her Entresto 24/26mg 2
tabs last week for several days and remembered getting it just one day. Resident 157 stated the nurses told
her the medication was not available in the facility. Resident 157 stated this issue has occurred a few times
and she went without the medication for 3 days but was unable to recall on what day it occurred. Resident
157 stated she needed Entresto to treat her heart and blood pressure so she was worried her heart
condition would get worse without the consistent administration of Entresto. During an interview on
8/5/2025 at 9:30 AM with Licensed Vocational Nurse (LVN) 1, LVN 1 stated t Resident 157 would miss the
Entresto doses occasionally because the medication was not available in the facility. LVN 1 stated if
Resident 157 did not receive the scheduled doses of Entresto, the resident's blood pressure would be
elevated. During an interview on 8/5/2025 at 10 AM with the Director of Nursing (DON), the DON stated if
Resident 157 did not receive the scheduled dose, it could affect the therapeutic level of Entresto in her
body and put her at risk for elevated blood pressure. During an interview on 8/5/2025 at 12:54 PM with
Registered Nurse (RN) 1, RN 1 stated she was not aware that the nurses had issue of re-ordering refills for
Resident 157's Entresto and no nurses reported to her before. During a concurrent interview and record
review on 8/5/2025 at 12:55 PM with RN 1, Resident 157's Medication Administration Record (MAR), dated
6/30/2025 at 5 PM, 7/1/2025 at 5 PM and 7/16/2025 at 5 PM, and Resident 157's PN, dated 6/30/2025 at
6:38 PM, 7/1/2025 at 7:39 PM and 7/16/2025 6:28 PM, were reviewed. The MAR indicated Entresto were
documented with 7 (nurse did not administer Entresto at that time and to see PN) on 6/29/2025 at 9 AM,
6/30/2025 at 5 PM, 7/1/2025 at 5 PM and 7/16/2025 at 5 PM. The PN did not indicate documentation of the
reason why the medication was not given on 6/29/2025 at 9 AM, 6/30/2025 at 5 PM, 7/1/2025 at 5 PM and
7/16/2025 at 5 PM. RN 1 stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 23 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
according to Resident 157's MAR the licensed nurses did not administer Entresto to Resident 157 on
6/29/2025 at 9 AM, 6/30/2025 at 5 PM, 7/1/2025 at 5 PM and 7/16/2025 at 5 PM. RN 1 stated the nurse
should document the reason why the medication was not administered to Resident 157 in the PN and
Resident 157's PN did not indicate documentation of the reason why the medication was not given on
6/29/2025 at 9 AM, 6/30/2025 at 5 PM, 7/1/2025 at 5 PM and 7/16/2025 at 5 PM. RN 1 stated the nurse
should also notify the physician about the dose of medication not given to the resident and document the
physician's order and instruction to make sure the resident did not experience negative effect from the
missing dose of the medication. RN 1 stated it was important to clearly document the information on the
resident's medical record to ensure the consistent care was provided to the resident. During an interview on
8/6/2025 at 10:54 AM with LVN 7, LVN 7 stated he did not administer Entresto to Resident 157 on
7/16/2025 at 5 PM because Entresto was not available at the time, and he document 7 (other/see notes) on
the MAR. LVN 7 stated he called the pharmacy to notified the physician but he did not document the reason
why Entresto was not given on 7/16/2025 at 5 PM and did not document the notification of physician and
the physician's instruction on the PN. LVN 7 stated, if it was not documented in the resident's medical
records, meaning it was not done. During a concurrent interview and record review on 8/6/2025 at 3:25 PM
with LVN 4, Resident 157's PN, dated 6/29/2025 at 9:39 AM, was reviewed. LVN 4 stated the facility ran out
of stock of Resident 157's Entresto on 6/29/2025 morning and she called the pharmacy to follow up. LVN 4
stated the nurses had to call or send a request to the pharmacy for refills three days before a medication
ran out, but she was not sure when the request for the refill of Entresto was called and sent to the
pharmacy because the facility does not have a process in place on keeping records when sending request
to the pharmacy. During a concurrent interview and record review on 8/6/2025 at 3:30 PM with LVN 5,
Resident 157's MAR, dated 7/2025, and Resident 157's PN, dated 7/1/2025 at 7:39 PM, were reviewed.
LVN 5 stated she did not administer Entresto to Resident 157 on 7/1/2025 at 5 PM because her Entresto
was not available. LVN 5 stated she only called the pharmacy, but she did not report to the physician about
the medication not being available. LVN 5 stated she documented 7 (other/see notes) for Resident 157's
Entresto on 7/1/2025 at 5 PM in the MAR but she did not document the reason why Entresto was not given
in Resident 157's PN. LVN 5 stated she should report to the physician when the resident did not receive her
schedule medication, so the physician could give further order to prevent any potential adverse effect from
the missing dose. LVN 5 stated she should document if Entresto was not given due to the medication not
available in the PN, so other staff would know what happened to ensure continuation of the care for
Resident 157. During a concurrent interview and record review on 8/6/2025 at 3:40 PM with LVN 6,
Resident 157's MAR, dated 6/2025, and Resident 157's PN, dated 6/30/2025 at 6:58 PM, were reviewed.
LVN 6 stated she documented 7 for Entresto on 6/30/2025 at 5 PM on the MAR. LVN 6 stated she did not
document anything on the PN to indicate why Entresto was not given. LVN 6 stated she did not remember
what happened to Resident 157's Entresto on that day and she did not notify the physician about the dose
of Entresto was not given. LVN 6 stated she should document why Entresto was not given at that time and
notified the physician right away to obtain orders and to ensure the resident does not experience the
potential undesirable effects of missed dose of Entresto. During an interview on 8/7/2025 at 10:10 AM with
Physician 1, Physician 1 stated she would like to the nurses to keep her informed about Resident 157's
condition for any missed dose of medication and for how many days the resident did not receive the
medication. During an interview on 8/7/2025 at 10:57 AM with Pharmacist 2, Pharmacist 2 stated from the
record, the facility called the pharmacy on 6/28/2025 to refill Resident 157's Entresto. Pharmacist 2 stated it
took 48 to 72 hours for the pharmacy to process and deliver the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 24 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
refills, so the nurses should contact the pharmacy three days before they ran out the medication. During an
interview on 8/7/2025 at 1:30 PM with the DON, the DON stated there was no AM dose of Entresto
available for Resident 157 on 6/29/2025 and the pharmacy did not deliver the next batch of Entresto until
7/2/2025 at 12:20 AM, but the nurses documented the AM dose of Entresto was given to the resident on
6/30/2025 and 7/1/2025. The DON stated there was no AM dose of Entresto available on 6/30/2025 and
7/1/2025 from the records, and she did not know how the nurses were able to administer Entresto to
Resident 157 on 6/30/2025 and 7/1/2025 at 9 AM. During an interview on 8/7/2025 at 1:40 PM with the
DON, the DON stated it was important to notify the physician if a medication was not administered to the
physician and informed the physician why the medication was not administered, so the physician could give
further order to monitor the resident or give an alternative medication to ensure the resident's condition was
stable. The DON stated the nurse should document the information on the progress notes. During an
interview on 8/7/2025 at 1: 43 PM with the DON, the DON stated she was not aware of the ongoing issue
with the ordering refill of Resident 157's Entresto from the pharmacy until 8/5/2025 and the nurses did not
report to her about it. The DON stated the facility did not have a process of handling the issue of ordering
refills, so the issue was not escalated to the upper management level to resolve it timely. The DON stated it
was important to have medication available for the residents to ensure they received their medications as
physician's order and their medical condition was stable. During a review of the facility's P&P titled,
Medication Administration, dated 10/2007, the P&P indicated the nurse should document administration of
medication. The P&P also indicated Any irregularity in pouring or administering must be reported to the
doctor. During a review of the facility's P&P titled, Ordering and Receiving Non-Controlled Medications from
The Dispensing Pharmacy, dated 2/2020, the P&P indicated Medications and related products are received
from the dispensing pharmacy on a timely basis. The P&P also indicated a licensed nurse should Promptly
reports discrepancies and omissions to the issuing pharmacy and the charge nurse/supervisor.
Event ID:
Facility ID:
055706
If continuation sheet
Page 25 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure safe provisions of pharmaceutical
services to provide safe storage of medications as indicated in the facility's policy and procedure by failing
to: 1.Ensure Resident 84 assessed and have a physician's order to keep Xopenex (a rescue inhaler that
provided quick relief for breathing difficulties) at the bedside. 2. Ensure Medication Cart 1 and Medication
Cart 2 did not have loose pills in the drawer that licensed nurses could not identify. These deficient practices
had the potential for the resident to self administer multiple dosage of medication and cause overdose
and/or lead to unsafe consumptions of medication by other residents who could access the medications.
Addition the deficient practice could result in medication loss and misuse. Findings: 1.During a review of
Resident 84's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE],
with diagnoses that included chronic obstructive pulmonary disease (COPD, a chronic lung disease
causing difficulty in breathing), bronchiectasis with exacerbation (a worsening of symptoms in individuals
with bronchiectasis, a chronic lung condition characterized by abnormal and irreversible widening of the
airways), and osteoporosis (a condition where bones become weak and brittle, making them more likely to
break). During a review of Resident 84's Minimum Data Set (MDS, a federally mandated resident
assessment tool) dated 6/18/2025, the MDS indicated the resident had moderate cognitive impairment (a
person was experiencing noticeable and significant difficulties with thinking, learning, remembering, and
other cognitive skills that impact their daily life). The MDS indicated the resident's active diagnoses included
COPD. During a review of Resident 84's care plan titled Self-Administration of Medication - Xopenex Care
Plan dated 5/31/2023, the Care Plan indicated a goal for the resident to safely self-administer medication.
The Care Plan interventions indicated to ensure medication was safe and appropriate for
self-administration, the facility will evaluate the resident's ability to ensure the medication was stored safely
and securely, and determine the resident's comprehension of instructions for the medication they were
taking, including the dose, timing, and signs of side effects and when to report to facility staff. During a
review of Resident 84's Physician's Order dated 3/30/2025 at 10:59 PM, the Physician's Order indicated to
administer Xopenex Hydrofluoroalkane (HFA, propellant used in pressurized metered-dose inhalers)
aerosol 45 micrograms per actuation (mcg, unit of mass/act), two puff inhale orally every four hours as
needed for wheezing, shortness of breath, coughing, for two weeks unsupervised, self-administration,
physician gave okay to leave at bedside / family supplies. During an observation and interview in Resident
84's room on 8/4/2025 at 10:05 AM, Resident 84 was sitting on the edge of the bed and a medication Xopenex HFA aerosol was observed to the left side of the resident on the bed. Resident 84 stated I've been
using this for 40 years; it helps me with my breathing. Resident 84 stated the facility was aware of the
medication she kept at bedside and her physician stated the resident was able to have the medication at
the bedside. During an interview on 8/7/2025 at 10:49 AM, the Licensed Vocational Nurse (LVN) 2 stated
because there was not an order for the medication - Xopenex HFA aerosol, the medication should not have
been at the bedside. LVN 2 stated the medication should have been kept in the medication cart for safety.
LVN 2 stated if the medication was left at bedside there was potential for a medication error and could be
harmful for Resident 84 because of side effects. During an interview on 8/7/2025 at 12:45 PM, the Director
of Nursing (DON) stated the medication - Xopenex HFA aerosol should not have been at the bedside
otherwise Resident 84 could use the medication and the facility would not know how much the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 26 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
resident was using. The DON stated the facility must make sure there was a physician's order if the resident
needed the medication. The DON stated the medication should have been stored in the medication cart.
During a concurrent interview and record review of the facility's policy and procedure (P&P) titled,
Self-Administration of Medications dated May 2019, the P&P indicated If a resident desired to participate in
self-administration of medications, the interdisciplinary team will assess and periodically re-evaluate the
resident based on change in the resident's status. Residents will be instructed regarding proper
administration of medication by the nurse. Nursing will be responsible for recording self-administered doses
in the resident's medication administration record (MAR). The P&P indicated, Storage and location of drug
administration (e.g., resident's room, nurses' station, or activities room) will comply with state and federal
requirements for medication storage. LVN 2 stated the facility was not following the policy which could turn
into a medication error and affect Resident 84's overall health. During a concurrent interview and record
review of the facility's P&P titled, Self-Administration of Medications dated May 2019, the DON stated the
facility was not following the policy. The DON stated if the facility was not following the policy, the facility
would not have a record of the medication or know if Resident 84 was using the medication or was capable
of using the medication.
Event ID:
Facility ID:
055706
If continuation sheet
Page 27 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0790
Provide routine and 24-hour emergency dental care for each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to promptly provide dental services for one of
nine sampled residents (Resident 79) by failing to follow recommendations from the dentist for an oral
surgery referral for bone spurs removal (a surgical procedure to remove a bone spur - small sharp pieces of
bone that could sometimes detach after a tooth extraction or other oral surgery). This deficient practice
resulted in Resident 79 having pain and resorting to eating oatmeal, soups, and pureed food that can
potentially result lt in weight loss. During a review of Resident 79's admission Record (AR), the AR
indicated the resident was admitted to the facility on [DATE], with diagnoses that included type 2 diabetes
mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing), gout (a
type of arthritis [a condition that caused pain, swelling, and stiffness in one or more joints] that caused
sudden, severe pain, swelling, and stiffness in one or more joints), and gastro-esophageal reflux disease (a
condition where stomach acid flows back into the esophagus, causing irritation and discomfort). During a
review of Resident 79's Minimum Data Set (MDS, a federally mandated resident assessment tool) dated
5/9/2025, the MDS indicated the resident had moderate cognitive impairment (a person was experiencing
noticeable and significant difficulties with thinking, learning, remembering, and other cognitive skills that
impact their daily life). The MDS indicated under the oral/dental status, the facility did not check the box
indicating the resident had mouth or facial pain, discomfort or difficulty with chewing. During a review of
Resident 79's Social Services Progress Notes dated 5/14/2025 at 7:40 AM, the Progress Note indicated
the resident was seen by the dentist. During a review of Resident 79's Dental Notes dated 5/14/2025, the
Dental Notes indicated the Dentist recommended the resident have an Oral Surgery (OS) referral for bone
spurs removal. The Dental Notes indicated the referral was given. During an interview on 8/4/2025 at 10:21
AM, Resident 79 stated the dentures (removable sets of artificial teeth, used to replace missing natural
teeth) she received from the facility were hurting, so the resident did not use them. Resident 79 stated
about two months ago the doctor recommended the resident get her gums/mouth cleaned and that might
help with the dentures, but Resident 79 stated she had not heard anything from the social service designee
and the nurses regarding the dentist's recommendation. Resident 79 stated that because she did not wear
the dentures, the resident was only able to eat oatmeal, soups, and pureed food. During a concurrent
interview and record review of Resident 79's Dental Notes dated 5/14/2025 on 8/7/2025 at 9:15 AM, the
Social Service Director (SSD) stated the facility should have followed up with the dentist regarding the
recommendations but there was no documented evidence provided the regarding the referral. The SSD
could not find documentation indicating the resident was provided with follow up from the recommendations
of the dentist from May until now. The SSD stated she was unable to state what could have happened to
Resident 79 due to treatment not being provided because her opinions were not professional. During an
interview on 8/7/2025 at 10:22 AM, the Licensed Vocational Nurse (LVN) 2 stated Resident 79 had
complained about her teeth before, and the facility always had the in-house dentist see the resident. LVN 2
stated Resident 79 complained about her dentures poorly fitting and wanted them adjusted so the facility
had the dental consultant come see the resident. During an interview on 8/7/2025 at 12:16 PM, the Director
of Nursing (DON) stated the facility did not follow up with dental recommendations for Resident 79 as soon
as possible but at least the staffs should have followed up within one month and the interdisciplinary team
(IDT, a group of professionals who work together to achieve a common goal, typically involving the care of
an individual with complex needs) should have followed up as well. The DON stated Resident 79's dentures
were to help with eating and for aesthetic
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 28 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0790
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
purposes (improve the appearance of the smile and creating natural looking teeth and gums) and although
the resident could still eat, her diet would have to be modified regarding texture and the facility would have
to provide pureed foods. During a review of the facility's policy and procedure (P&P) titled, Dental Services
dated April 2025, the P&P indicated It is the policy of this Facility to ensure that its resident who require
dental services on a routine or emergency basis have access to such services without barrier. It is likewise
the policy of the Facility to repair or replace the dentures of a resident. The P&P indicated a definition of
Emergency dental services - includes services needed to treat an episode of acute pain in teeth, gums, or
palate; broken, or otherwise damaged teeth, or any other problem of the oral cavity that required immediate
attention by the dentist. The P&P indicated, In the event that a Facility resident requires emergency dental
services, for the repair or replacement of dentures or otherwise, the Facility will: assist the resident in
making the necessary dental appointments, when necessary or requested. If a referral for dental services
does not occur within three business days from the date of the loss/damage, the Facility will: document
what actions were taken to ensure the resident could eat, drink, and communicate adequately while
awaiting dental services and document the nature of the extenuating circumstances which led to the delay.
Event ID:
Facility ID:
055706
If continuation sheet
Page 29 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation and interview and record review the facility failed to follow its policy and procedure
on food storage, preparation, distribution and serving food in accordance with professional standards for
food service safety by failing to ensure that the Dietary Aid (DA) 1 labeled individually packaged four (4)
cups of cottage cheese, 12 cups of yogurt, and four (4) cups of puddings in the refrigerator with the date of
Use By. This deficient practice had the potential to cause food unlabeled past safe storage time/ period, and
place residents who consume this food at risk for foodborne illness (food poisoning or food illness due to
pathogens [harmful organisms that cause illness such as bacteria, viruses, or parasites] and toxins that
contaminate food). Findings: During an observation and concurrent interview on 8/5/2025 at 11:35 AM, a
food tray with a total of 20 individually- wrapped food in dessert cups was observed in the refrigerator which
includes four cups of cottage cheese, 12 cups of variety flavors of yogurt, and four cups of pudding. The
tray and the 20 individually- wrapped food cups were not labeled with Use by date. DA 1 stated he did not
see labels of Use by date on any of the 20 cups and on the tray. DA 1 stated he was the person who
individually wrapped the food in dessert cups and put them in the refrigerator, but he did not prepare and
labeled the 20 cups with the Use by date. DA 1 stated he should not rush his work and should have made
sure all food cups were labeled correctly at the time he put them in the refrigerator for food safety. During an
interview on 8/5/2025 at 11:40 AM with the Dietary Supervisor (DS), the DS stated he saw DA 1 wrapping
the 20 dessert cups and he believes DA 1 knows the standards of practice to label food when refrigerating
it. DS stated if those 20 dessert cups containing perishable food are improperly stored or left unlabeled with
Use by date, it can place residents at risk for consuming expired food and cause foodborne illnesses.
During a review of the facility's policy and procedures (P&P) titled Labeling and Dating of Foods dated
2023, the P&P indicated the following: The individual opening or preparing food shall be responsible for
date marking at the time of processing and/or storage. For foods that are commercially processed, ready to
eat and intended to be stored cold greater than 24 hours will be marked with a Use By date. For foods that
are prepared by the facility, held greater than 24 hours cold shall be clearly marked to indicate the date by
which the food shall be consumed or discarded--- Use by.
Event ID:
Facility ID:
055706
If continuation sheet
Page 30 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to maintain complete and accurate
documentation in the medical records for two of nine sampled residents (Residents 63 and 43) by failing to
ensure: 1.Resident 63's use of antipsychotic medication (primarily used to treat psychosis [mental state
where a a resident has difficulty distinguishing between what is real and what is not]) and antidepressant
medications (a medication used to treat depression) on the resident's Nursing Summary Weekly. This
deficient practice had the potential to result in Resident 63's lack of or delay in treatment and interrupt the
provision of care/intervention to the resident's psychosocial need. 2. Restorative Nursing Assistant (RNAnursing aide program that help residents maintain any progress made after therapy intervention to maintain
their function) treatment that were refused by Resident 43 were accurately documented in the resident's
medical records. This deficient practice had the potential to negatively impact the provision of necessary
care and services due to the inaccurate reflection of services provided to Resident 43.
Findings:
1.During a review of Resident 63’s admission Record (AR), the AR indicated the resident was
admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses that included dementia (a
progressive state of decline in mental abilities, schizoaffective disorder (a mental illness that could affect
thoughts, mood, and behavior, and major depressive disorder (a mood disorder that caused persistent
feeling of sadness and loss of interest).
During a review of Resident 63’s Minimum Data Set (MDS, a federally mandated resident
assessment tool) dated 5/24/2025, the MDS indicated the resident had severe cognitive impairment
(problems with a person’s ability to think, learn, remember, use judgement, and make decisions).
The MDS indicated Resident 63’s active Diagnoses included dementia, depression, and
schizoaffective disorders. The MDS indicated Resident 63 was receiving antipsychotic and antidepressant
medications.
During a review of Resident 63’s Physician’s Order dated 10/24/2024 at 4:11 PM, the
Physician’s Order indicated Seroquel (a medication classified as an atypical antipsychotic to treat
mental health conditions like schizophrenia) oral tablet 25 milligrams (mg, unit of measurement), give one
tablet by mouth at bedtime related to schizoaffective disorder, manifested by auditory hallucinations
(hearing things that were not there).
During a review of Resident 63’s Physician’s Order dated 7/24/2027 at 4:33 PM, the
Physician’s Order indicated fluoxetine hydrochloride (fluoxetine HCL, type of antidepressant used to
treat various mental health conditions including depression) capsule (a type of pill where the medicine was
encased in a shell, typically made of gelatin) 20 mg, give one capsule by mouth one time a day related to
major depressive disorder, single episode manifested by crying spells for no apparent reason.
During a review of Resident 63’s Nursing Summary Weekly dated 6/15/2025 at 12:44 AM, the
Nursing Summary Weekly indicated the resident was not using psychoactive medications such as an
antidepressant in the last seven days or taking antipsychotic medications.
During a review of Resident 63’s Medication Administration Record (MAR) dated 6/1/2025 to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 31 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
6/30/2025, the MAR indicated the resident received Seroquel oral tablet 25 mg, one tablet by mouth at
bedtime every day from 6/1/2025 to 6/30/2025. The MAR indicated Resident 63 received fluoxetine HCL
capsule 20 mg, one capsule by mouth one time a day every day from 6/1/2025 to 6/30/2025.
During a concurrent interview and record review of Resident 63’s Nursing Summary Weekly dated
6/15/2025 at 12:44 PM on 8/7/2025 at 10:13 AM, Licensed Vocational Nurse (LVN) 2 stated Resident 63
was taking an antipsychotic and antidepressant medication. LVN 2 stated the Nursing Summary Weekly
was not accurate and should have indicated the resident was receiving both antipsychotic and
antidepressant medications. LVN 2 stated if the Nursing Summary Weekly did not reflect accurate
information the facility could miss to monitor the side effects of the medications, or the effectiveness of the
medication used and could affect Resident 63’s overall health including an increase or decrease in
the resident’s behavior.
During a concurrent interview and record review of Resident 63’s Nursing Summary Weekly dated
6/15/2025 at 12:44 PM on 8/7/2025 at 11:12 AM, the Director of Nursing (DON) stated Resident 63 was
receiving antipsychotic and antidepressant medications and the Nursing Summary Weekly did not reflect
that information but should have. The DON stated if the Nursing Summary Weekly did not reflect accurate
information the facility would not have an overall picture of the resident’s care and would not
accurately summarize the resident’s information.
During an interview on 8/7/2025 at 4:12 PM, the Director of Health Information Management (DHIM) stated
the facility did not have a policy on nursing documentation or charting.
During a review of the facility’s policy and procedure (P&P) titled, “Resident Assessment and
Associated Processes” dated April 2025, the P&P indicated, “It is the policy of this facility that
resident will be assessed, and the findings documented in their clinical health record. These will be
comprehensive, accurate, standardized reproducible assessment of each resident and will be conducted
initially and periodically as part of an ongoing process through which each resident’s preferences
and goals of care, functional and health status, and strengths and needs will be identified.” The P&P
indicated, “The assessment process will include direct observation and communication with
residents, as well as communication with licensed and non-licensed direct care staff members on all shifts.
Assessment information will be used to develop, review, and revise the resident’s comprehensive
care plan. When applicable, recommendations from the pre-admission screening and resident review
(PASARR) evaluation report will be incorporated into the resident’s assessment, care planning, and
transitions of care.”
2. During a review of Resident 43’s admission Record, the admission Record indicated the facility
originally admitted Resident 43 on 2/18/2020 and re-admitted Resident 43 on 3/14/2025 with diagnoses
including left-sided hemiplegia (weakness to one side of the body) and hemiparesis (inability to move one
side of the body) following a cerebral infarction (stroke, blockage of the flow of blood brain, causing or
resulting in brain tissue death), left hand contracture (loss of motion of a joint associated with stiffness and
joint deformity), and left above knee amputation (surgical removal of a limb above the level of knee).
During a review of Resident 43’s Order Summary Report, the Order Summary Report indicated
physician’s orders, dated 5/20/2025, for RNA to apply a left hand splint (rigid material or apparatus
used to support and immobilize a broken bone or impaired joint), five times a week for six hours or as
tolerated and for RNA to provide gentle passive range of motion (PROM, movement at a given joint with full
assistance from another person) exercises to Resident 43’s left arm, five times
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 32 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
a week.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 43’s MDS, dated [DATE], the MDS indicated Resident 43 had moderate
cognitive (ability to think, understand, learn, and remember) impairment. The MDS indicated Resident 43
required set-up or clean up assistance for eating, oral hygiene, and upper body dressing and
supervision/touching assistance for rolling to both sides, transfers, toileting hygiene, lower body dressing,
and bathing.
Residents Affected - Some
During a review of Resident 43’s RNA daily documentation flowsheet (RNA flowsheet, daily record
of RNA services provided for each month), dated 7/2025, the RNA flowsheet indicated Restorative Nursing
Aide 3’s (RNA 3) initials on the following days: 7/1/2025 to 7/4/2025, 7/7/2025, 7/8/2025, 7/16/2025,
7/18/2025, 7/23/2025, 7/25/2025, 7/29/2025, and 7/30/2025. The RNA flowsheet indicated Restorative
Nursing Aide 2’s (RNA 2) initials on the following days: 7/9/2025 to 7/11/2025, 7/14/2025,
7/15/2025, 7/17/2025, 7/21/2025, 7/22/2025, 7/24/2025, 7/28/2025, and 7/31/2025.
During a review of Resident 43’s RNA Weekly Summary, dated 7/2/2025, the weekly summary
indicated Resident 43 was seen five times a week for RNA sessions and had “zero” episodes
of RNA refusals.
During a review of Resident 43’s RNA Weekly Summary, dated 7/9/2025, the weekly summary
indicated Resident 43 was seen five times a week for RNA sessions and had “zero” episodes
of RNA refusals.
During a review of Resident 43’s RNA Weekly Summary, dated 7/16/2025, the weekly summary
indicated Resident 43 was seen five times a week for RNA sessions and had “zero” episodes
of RNA refusals.
During a review of Resident 43’s RNA Weekly Summary, dated 7/23/2025, the weekly summary
indicated Resident 43 was seen five times a week for RNA sessions and had “zero” episodes
of RNA refusals.
During a review of Resident 43’s RNA Weekly Summary, dated 7/30/2025, the weekly summary
indicated Resident 41 was seen five times a week for RNA sessions and had “zero” episodes
of RNA refusals.
During an observation and interview on 8/5/2025 at 9:18 am, in Resident 43’s room, Resident 43
was lying in bed. Resident 43 stated he was unable to move his left arm on his own because his arm was
paralyzed (unable to move). Resident 43 had a left leg AKA and was able to raise his left thigh minimally.
Resident 43 stated staff assisted with left arm and left leg exercises sometimes but stated he refused to
participate most of the time because he preferred to do the exercises on his own since he only trusted
particular staff members assisting with ROM exercises.
During a concurrent observation and interview on 8/6/2025 at 10:39 am, Restorative Nursing Aide 2 (RNA
2) entered Resident 43’s room to attempt an RNA session. Resident 43 looked at RNA 2 and yelled,
“no!” before RNA was able to speak. RNA 2 attempted to explain the importance of exercises
and Resident 43 interrupted and adamantly refused to participate. RNA 2 left Resident 43’s room
and stated Resident 43 had been refusing RNA consistently, multiple times a day, for many months for
unknown reasons. RNA 2 stated Resident 43 refused RNA services so often that she stopped documenting
Resident 43’s RNA refusals in the RNA daily and weekly documentation reports.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 33 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a concurrent record review and interview on 8/7/2025 at 9:46 am, RNA 2 stated RNA attempted
RNA sessions with each resident on the RNA program at least three times a day before documenting
refusals in the medical record. RNA 2 stated if a resident refused to participate in RNA after the third time,
the RNAs were supposed to document the resident’s refusal on the RNA daily flowsheet and weekly
summaries, report the refusal to the charge nurse, and report the refusals in the weekly RNA meetings.
RNA 2 reviewed Resident 43’s July 2025 RNA flowsheet and July 2025 weekly summaries, dated
7/2/2025, 7/9/2025, 7/16/2025, 7/23/2025, and 7/30/2025. RNA 2 confirmed she initialed the following
dates 7/9/2025 to 7/11/2025, 7/14/2025, 7/15/2025, 7/17/2025, 7/21/2025, 7/22/2025, 7/24/2025,
7/28/2025, and 7/31/2025 which indicated RNA treatment was provided that day. RNA 2 confirmed the July
2025 RNA weekly summaries indicated Resident 43 was seen five times for treatment each week and
refused “zero” times. RNA 2 stated the July 2025 RNA flowsheets and July RNA weekly
summaries were inaccurate because Resident 43 refused RNA at least one to two times, every day, but
stopped documenting any refusals because he refused RNA so frequently. RNA 2 stated she recalled
Resident 43 refused RNA completely and did not receive RNA treatment on some days in July 2025, but
could not recall which specific days, did not circle her initials on those days to indicate refusals, and did not
document the refusals on the RNA weekly summaries. RNA 2 stated she informed the charge nurse of
Resident 43’s multiple refusals “sometimes,” but did not document it. RNA 2 stated
refusals should be documented accurately in the resident’s records to ensure the facility was aware
of the resident’s refusals, the doctor was notified, and the Rehabilitation Department (Rehab) or
nursing could re-assess the resident and adjust the program if needed.
During a concurrent interview and record review on 8/7/2025 at 10:30 AM, Restorative Nursing Aide 3
(RNA 3) stated Resident 43 refused RNA at least one to two times a day, five times a week, for many
months. RNA 3 stated the RNAs were expected to attempt RNA sessions at least three times a day. RNA 3
stated RNA weekly summaries were written to communicate how a resident tolerated the RNA program
throughout the week. RNA 3 stated she worked with Resident 43 consistently since he was admitted to the
facility and stated Resident 43 used to consistently participate RNA services up until about four months
ago. RNA 3 stated Resident 43’s attitude toward staff and participation level in RNA services
changed ever since he had his left leg AKA (above knee amputation) surgery within the past year. RNA 3
reviewed Resident 43’s July 2025 RNA weekly summaries, dated 7/2/2025, 7/9/2025, 7/16/2025,
7/23/2025, and 7/30/2025, and confirmed the weekly summaries indicated Resident 43 was seen five times
for treatment each week and refused “zero” times. RNA 3 stated Resident 43’s July
2025 weekly summaries, dated 7/2/2025, 7/9/2025, 7/16/2025, 7/23/2025, and 7/30/2025, were inaccurate
because the documents indicated Resident 43 refused RNA “zero” times when Resident 43
consistently refused RNA sessions at least one to two times a day, five times a week, for the entire month.
RNA 3 stated she should have indicated the number of refusals in Resident 43’s weekly summaries
to ensure staff were aware of Resident 43’s continuous refusals but did not.
During a concurrent interview and record review on 8/7/2025 at 11:00 am, the DSD stated she supervised
the RNAs. The DSD stated the RNAs attempted RNA sessions for each resident on the RNA program at
least three times a day. The DSD stated if a resident continued to refuse after the third attempt or if the
resident demonstrated a pattern of refusals, RNA should document the resident’s refusal on the
daily and weekly record and report the refusal to the charge nurse and in the weekly RNA meetings with
the DSD. The DSD stated facility staff should investigate the reason for the refusal, notify the physician,
conduct and IDT meeting, and update the care plan. The DSD stated she was aware of Resident
43’s consistent refusals of RNA services for many months. The DSD reviewed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 34 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Resident 43’s July 2025 weekly summaries, dated 7/2/2025, 7/9/2025, 7/16/2025, 7/23/2025, and
confirmed the weekly summaries indicated Resident 43 refused RNA “zero” times in the
month of July 2025 despite knowledge and reports of daily, consistent RNA refusals. The DSD stated
inaccurate RNA documentation could potentially result in an inaccurate reflection of a resident’s
tolerance to the RNA program and services provided and missed opportunities to investigate reasons for
refusals which could negatively affect the care plan.
During an interview on 8/7/2025 at 2:28 pm, the Director of Nursing (DON) stated accurate RNA
documentation was important to ensure the facility had an accurate assessment of the type and frequency
of services provided, the status of the resident’s function, and the resident’s tolerance to the
RNA program.
During a review of the facility’s Policy and Procedure (P/P) titled, “RNA Services, ROM, and
Contracture Prevention,” revised 5/2019, the P/P indicated the facility would ensure the
management of a resident’s joint mobility was provided by an interdisciplinary team approach of
assessment, care planning, and preventative or rehabilitative measures. The P/P indicated appropriate
documentation was completed to address goals of the program and resident tolerance to the program.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 35 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to follow their facility's policies and
procedures (P&P) for 1 of 5 sample residents (Resident 3) when Licensed Vocational Nurse (LVN) 6 did not
wear personal protective equipment (PPE, clothing and equipment that is worn or used to provide
protection against hazardous substances and/or environments) when administering medication through
Resident 3's feeding tube (g-tube, a thin flexible tube used to deliver nutrition, hydration, and medication
directly into the stomach when a person is unable to eat or drink on their own). This failure had the potential
to result in Resident 6 sustaining an infection from external exposure from other residents, staff, and visitors
and the infection could spread throughout the facility. Findings: During a review of Resident 3's admission
Record (AR), the AR indicated the facility admitted Resident 3 on 3/28/2023 and readmitted Resident 3 on
7/30/2024 with diagnoses that included quadriplegia (paralysis from the neck down, including legs, and
arms, usually due to a spinal cord injury), type 2 Diabetes Mellitus (DM, a disorder characterized by
difficulty in blood sugar control and poor wound healing), and dysphagia (difficulty swallowing). During a
review of Resident 3's Minimum Data Set (MDS, resident assessment tool), dated 5/20/2025, the MDS
indicated Resident 3 rarely made decisions regarding tasks of daily life. The MDS indicated Resident 3 was
dependent (helper does all the effort) for his activities of daily living (ADLs, activities such as bathing,
dressing, and toileting a person performs daily) such as toileting hygiene, bathing, and dressing himself.
The MDS indicated Resident 3 required maximal assistance (helper does more than half the effort) when
turning side to side in bed, moving from a sitting to a lying position, and transferring from chair/bed to chair.
The MDS indicated Resident 3 had a feeding tube. During a review of Resident 3's care plan, revised on
6/10/2025, the care plan's interventions included to use enhanced barrier precautions (EBP, a set of
infection control interventions designed to reduce the transmission of multidrug-resistant [MDRO]
organisms) and to provide local care at g-tube site, and to monitor for signs and symptoms of infection.
During a review of Resident 3's Order Summary Report, order date 9/11/2024, the order indicated Resident
3 was placed on enhanced barrier precautions: PPE required for high resident contact care activities. The
order indicated Resident 3 had an indwelling medical device, g-tube. During an observation on 8/6/2025 at
4:02 PM outside Resident 3's room, there was an Enhanced Barrier Precaution signage posted by the
doorway. During an observation on 8/6/2025 at 4:05 PM inside Resident 3's room, Licensed Vocational
Nurse (LVN) 6 was observed not wearing a gown, wearing only gloves, when checking Resident 3's blood
pressure. During another observation on 8/6/2025 at 4:20 PM inside Resident 3's room, LVN 6 was
observed not wearing a gown, wearing only gloves, when flushing and administering Resident 3's
medication through his g-tube. During an interview on 8/6/2025 at 5 PM with LVN 6, LVN 6 stated she did
not wear her PPE when handling Resident 3's g-tube, which was an indwelling medical device. LVN 6
stated, she should have worn a gown when in contact or when handing the resident's g-tube to prevent the
spread of infection when accessing the medical device. During an interview on 8/7/2025 at 2:30 PM with
the Director of Nursing (DON), the DON stated, EBP residents included residents who have wounds or
indwelling medical devices. The DON stated it was important to wear PPE for infection control. The DON
stated, EBP residents were considered high risk residents, and it was important for the nursing staff to wear
PPE to prevent exposing any bacteria or germs on their clothes to these residents. During a review of the
facility's P&P titled IPCP Standard and Transmission-Based Precautions, dated 3/2024, the P&P indicated,
it is the policy of this facility to implement infection control measures to prevent the spread of communicable
disease and conditions. During a review of the facility's P&P titled IPCP Standard and Transmission-Based
Precautions, dated 3/2024, the P&P indicated
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 36 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
standard precautions are infection prevention practices that apply to the care of all residents, and are based
on the principle that all blood, body fluids, secretions, and excretions (except sweat) may contain
transmissible infectious agents. During a review of the facility's P&P titled IPCP Standard and
Transmission-Based Precautions, dated 3/2024, the P&P indicated standard precautions included: proper
selection and use of PPE, such as gowns, gloves, facemasks, respirators, and eye protection. During a
review of the facility's P&P titled IPCP Standard and Transmission-Based Precautions, dated 3/2024, the
P&P indicated Enhanced Barrier Protection (EBP) expand the use of PPE through the use of gown and
gloves during high-contact resident care activities that provide opportunities for indirect transfer of MDRO to
staff hands and clothing then indirectly transferred to residents or from resident-to-resident. The P&P
indicated, residents with wounds or indwelling medical devices are at especially high risk for both
acquisition and of colonization with MDROs. During a review of the facility's P&P titled IPCP Standard and
Transmission-Based Precautions, dated 3/2024, the P&P indicated examples of high-contact resident care
activities requiring gown and glove use for Enhanced Barrier Precautions include: device care or use:
feeding tube.
Event ID:
Facility ID:
055706
If continuation sheet
Page 37 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide a safe and hazard free environment
for three of five sampled residents (Resident 22, 144, and 159) as evidenced by multiple power strips were
plugged in another power strip around Resident 22, 144 and 159's bed. The deficient practice had the
potential to lead to power overload, overheat that could lead to fire at the facility that threatens the lives of
residents, staffs and visitors and/or put them at risk for injury and harm. Findings: 1. During a review of
Resident 159's admission Record (AR), the AR indicated the facility originally admitted Resident 159 on
10/23/2014 and readmitted on [DATE] with diagnoses that included anxiety disorder (a mental health
disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's
daily activities) and difficulty in walking. During a review of Resident 159's Minimum Data Set (MDS, a
resident assessment tool), dated 7/7/2025, the MDS indicated Resident 159 had intact memory and
cognition (ability to think and reasonably). The MDS indicated Resident 159 required setup and clean-up
assistance with eating and oral hygiene, supervision or touching assistance with personal hygiene, and
partial/moderate assistance with toileting hygiene and chair/bed-to-chair transfer and shower/bathe self.
During a concurrent observation and interview on 8/4/2025 at 9:04 AM with Resident 159, Power Strip 1
was mounted to the wall on the right side of the head of Resident 159's bed, with another Power Strip 2
plugged into it. Power Strip 3 was also plugged into Power Strip 2. A total of 3 Power Strips were plugged
into one wall electrical outlet. Resident 159 stated she had stayed in this room for almost a year, and the
three power strips were there when she moved in. Resident 159 stated the staff knew about the three
power strips being plugged in one wall electrical outlet, but no one removed them. Resident 159 stated she
was concerned about the safety because of these electrical wires and power strips that could lead to power
overload and fire. 2. During a review of Resident 22's AR, the AR indicated the facility originally admitted
Resident 22 on 2/25/2015 and readmitted on [DATE] with diagnoses that included diabetes mellitus (a
group of diseases that result in too much sugar in the blood) and difficulty in walking. During a review of
Resident 22's MDS, dated [DATE], the MDS indicated Resident 22 had severely impaired memory and
cognition. The MDS indicated Resident 22 required setup and clean-up assistance with eating,
partial/moderate assistance with personal hygiene, substantial/maximal assistance with oral hygiene, and
was dependent on toileting hygiene and chair/bed-to-chair transfer. 3. During a review of Resident 144's
AR, the AR indicated the facility originally admitted Resident 144 on 7/19/2024 and readmitted on [DATE]
with diagnoses that included hemiplegia (a condition characterized by weakness or paralysis [the affected
side has limited or no ability to move] on one side of the body) and muscle weakness. During a review of
Resident 144's MDS, dated [DATE], the MDS indicated Resident 144 had severely impaired memory and
cognition. The MDS indicated Resident 144 required setup and clean-up assistance with eating,
supervision or touching assistance with oral hygiene, partial/moderate assistance with personal hygiene,
substantial/maximal assistance with toileting hygiene and chair/bed-to-chair transfer. During a concurrent
observation and interview on 8/4/2025 at 10:56 AM with Resident 22, Power Strip 4 was mounted to the
wall at foot side of Resident 144's bed, with Power Strip 5 plugged into it. Power strip 5 was mounted to the
wall next to Power Strip 4. Resident 22's hospital bed and her TV plugged into Power Strip 5. Resident 22
and Resident 144's curtains were draped close to the two power strips near the oxygen concentrator that
Resident 22 used when she was short of breath. Resident 22 stated her TV on the nightstand was always
at the foot of her bed and she did not know when and how the electrical plugs were arranged. During a
concurrent observation and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055706
If continuation sheet
Page 38 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055706
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/07/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Orchard - Post Acute Care
12385 E. Washington Blvd
Whittier, CA 90606
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
interview on 8/4/2025 at 12:07 PM with Certified Nursing Assistant (CNA) 1, CNA 1 stated Power Strip 4,
which was plugged into the electric wall outlet next to Resident 144's bed, was mounted to the wall at the
foot of Resident 144's bed. CNA 1 stated Power Strip 5 was plugged into Power Strip 4, and Resident 22's
hospital bed and TV were plugged into Power Strip 5. CNA 1 stated she did not know how long Power Strip
5 was plugged into Power Strip 4 and who plugged it like this. CNA 1 stated she did not know if it was safe
to connect the power strips to each other. During a concurrent observation and interview on 8/4/2025 at
12:14 PM with the Maintenance Director (MD), the MD stated Power Strip 2 was plugged into Power Strip
1, and Power Strip 3 was plugged into Power Strip 2 around Resident 159's bed. The MD stated the staff
should not connect the power strips to each other because it could cause fire and put the residents at risk
for fire hazards. The MD stated he did not know who connected the power strips to each other in Resident
22, 144, and 159's rooms and did not know how long it had been. During a review of the undated facility's
policy and procedures (P&P) titled, Environmental Conditions/Environmental Rounds, the P&P indicated
the facility must provide a safe, functional, sanitary, and comfortable environment for residents. During a
review of the undated facility's P&P titled, Equipment Maintenance, the P&P indicated routine and
non-routine care of equipment should be provided to ensure that equipment remains in good working order
for resident and staff safety. The P&P also indicated routine inspections and maintenance of all electrical,
hydraulic and other equipment will be performed by maintenance supervisor/designee.
Event ID:
Facility ID:
055706
If continuation sheet
Page 39 of 39